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NEWSPAPER DETAILS
New Okhla Industrial Development Authority comes under the government of Uttar
Pradesh and lies in the Gautam Buddha Nagar District. Noida was formed on April 19,
1976 and this is celebrated every year as the NOIDA day.
Noida is well connected with Delhi and over 50% of the total population travels to Delhi
for official purposes. Connectivity to Delhi has improved with the construction of
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flyovers, roads and bridges. Overbridge over the river Yamuna connects to Delhi in no
time and the toll road would hardly take 20 minutes to reach a location in South Delhi.
The city is now the most preffered destination for corporates and MNCs looking for a
office space or commercial buildings to set up their corporate offices. Noida sector 57
comes out to be the hub of the call centre and various IT companies and various
multinationals companies of which Innovions Consulting is one of them which is the
evolving one.
Noida is home to many big international as well as national companies like Agreeya
Solutions, GlobalLogic, EXL, Birlasoft, Impetus, STMicroelectronics, MtronPTI, Fiserv,
Adobe Systems, TCS, , CSC, HCL, ATC Labs , Interra and Xansa. Some of the main
reasons behind the existence of these companies in Noida are the proximity of the city to
Delhi and good infrastructure.
MANPOWER REQUIREMENT
As the business is related to the Financial Market so the office has manpower
requirement of 75-80 in number. This is one of the newest newspaper company
established in the sector -57 and will grew up with passage of time which the Managing
Director of the company said.
TECHNOLOGIES OF BUSINESS
Currently the team is working on following technologies:
IT Software:
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BUSINESS DES
These include various IT Services and are defined by the IT Task force of the
Government of India as follows:
"IT Service including IT Enabled Service is defined as any unit that provides services,
that result from the use of any IT Software over a Computer System for realizing any
value addition".
IT Enabled Services are Human intensive services that are delivered over telecom
networks or the internet with a range of business segments. The business segments
includes Medical Transcription, Remote maintenance, Legal Database processing, Back
Office operations, Data processing, Call centres, Human Resources Services, Insurance
Claim processing, Business processing, Business process outsourcing etc.
India with its excellent physical, civic and social infrastructure and a large pool of
talented, educated, hardworking english-speaking workforce is well positioned to a
substantial share of the ITES market thereby generating massive employment
opportunities in ITES Sector in India.
This policy document seeks to facilitate achieving the above by creating an enabling
environment. The Indian Information Technology sector has shown remarkable resilience
in the year 2007. Industry performance was marked by sustained double-digit revenue
growth, steady expansion into newer service-lines and increased geographic penetration,
and an unprecedented rise in investments by Multinational Corporations (MNC’s) - in
spite of lingering concerns about gaps in talent and infrastructure impacting India's cost
competitiveness. Underlying the sustained export growth is a combination of large
untapped demand potential, rapidly growing adoption and widening scope of the global
delivery model (in terms of geographies, vertical markets served as well as services
offered), and India continuing to leverage its fundamental advantages of talent, cost,
quality and early mover advantage/experience to garner a large share of the growth in
global sourcing of ITES. The Indian ITES sector has built a strong reputation for its high
standards of service quality and information security - which has been acknowledged
globally and has helped enhance buyer confidence. The industry continues its drive to set
global benchmarks in quality and information security through a combination of provider
and industry-level initiatives and at strengthening the overall frameworks, creating
greater awareness and facilitating wider adoption of standards and best practices. The
Data Security Council of India (DSCI) was launched in 2007 to institutionalize efforts to
further enhance the information security environment in India. High offshore component
of delivery and superior execution in multi-location delivery continue to be key
differentiators. Broad-based industry structure; IT led by large Indian firms, BPO by a
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mix of Indian and MNC third-party providers and captives, reflects the depth of the
supply-base.
The phenomenal growth of the Indian IT Software & Services and ITES-BPO sector has
had a perceptible multiplier effect on the Indian economy as a whole. In addition to the
direct positive impact on National Income, the sector has grown to become the biggest
employment generator, and has spawned the mushrooming of several ancillary industries
such as transportation, real estate and catering, and has created a rising class of young
consumers with high disposable incomes, triggered a rise in direct-tax collections and
propelled an increase in consumer spending. Key factors underlying this optimism
include sufficient demand, strong fundamentals and a favorable policy environment.
The salient features of the existing tariff Scheme/ policy applicable to Electronics and IT
Industry are as under.
Customs
• All goods required in the manufacture of ITA- 1 items have been exempted
from customs duty subject to Actual user condition.
• Set top box and their major parts are exempted from basic customs duty.
Central Excise
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• Microprocessors, Hard Disc Drives, Floppy Disc Drives, CD ROM
Drives, DVD Drives/ DVD Writers, Flash Memory and Combo- Drives
are exempted from excise duty.
Computer Industry
The Desktop PC market (including Notebooks) grossed 3.28 million units in the first half
of 2007- 08 (April-September’ 07), registering a growth of 11 percent over the same
period last fiscal. The buoyant mood in IT consumption was led by significant growth in
notebook sales which grew by 59 per cent, while consumption of desktops grew by 3 per
cent. PC sales are projected to cross 7.25 million units in fiscal 2007-08, given the strong
macroeconomic conditions and buoyant buying sentiment in the market, led by demand
from various industry verticals.
The Communication Technology has taken a big leap forward and received the national
recognition as the key driver for development and growth. The
gross telephone subscribers in the country reached about 272.88 million as of December
2007 (mobile telephone subscribes about 233.63 million). The over all teledensity
reached 23.89 percent in December 2007. India is now one of the largest in the world in
terms of gross telephone subscribers, and second largest in Asia. At the end of December
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2007, total broadband connections in the country have reached 3.13 million. The
broadband subscribers are expected to be around 20 million by 2010.
India has taken a leading position in the mobile handsets market. Some of the world
renowned mobile set manufacturers have set up production
base for mobile hand sets in the country and many others are planning to set up their
manufacturing base in India to meet local demands and service
international markets.
DTH (Direct to Home) broadcast service has shown some growth. It is available through
National Broadcaster and private DTH service providers/TV broadcasters. For better
quality of TV reception (Digital Video Broadcasting - DVB) is available to the people of
India on their TV sets just by adding a small dish antenna and a DTH Set Top Box (STB)
and through cable network.
India has currently achieved a distinction of having the world's lowest call rates (2-3 US
cents), the fastest growth in number of subscribers (15.31
million in 4 months), the fastest sales of a million mobile phones (1 week), the world's
cheapest mobile handset (US$ 17.2) and the world's most
affordable colour phone (US$ 27.42). India also has an installed base of over 22 million
PCs, 100 million TVs, 65 million cable television connections, 2.5 million STBs, 38
million Internet users including wireless mobile Internet users. The estimated production
figures for this segment for the year 2007-08 is estimated to be Rs. 14,350 crore, a robust
growth of 51.4 per cent as against a growth rate of 35.7 per cent in the previous fiscal
2006-07.
Global trade in services has entered a new era, with the growing and widespread
acceptance of the IT-based global delivery model. International
bandwidth and powerful workflow management IT software and services sector today is
more easily penetrating into the fabrics of the society than ever before. It is now possible
to disaggregate any business process, execute the sub-processes in multiple centres
around the world, and reassemble it, in near -real time, at another location. India has
already registered its mark on the globe in ITES sector.
The Indian software and services exports including ITES-BPO are estimated at US$ 40.3
billion (Rs. 163,000 crore) in 2007-08, as compared to US$ 31.4 billion (Rs. 141,000
crore) in fiscal year 2006-07, an increase of 28.3 per cent in dollar terms and 15.6 per
cent in rupee terms. Though the growth rate is numerically lower than that in the past few
years, it is worth highlighting that this comes on the back of strong headwinds including
an impending slowdown and a severe financial sector crisis in the US and a sharp
appreciation in the value of the Indian Rupee (INR). Further, the absolute value of
incremental growth (US$ 8.9billion) in exports are expected to be achieved by the
industry this year is the highest ever achieved in a single year, in its history. This segment
will continue to show robust growth in future also. Underlying the sustained export
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growth is a combination of large untapped demand potential, rapidly growing adoption
and widening scope of the global delivery model (in terms of geographies, vertical
markets served as well as services offered), and India continuing to leverage its
fundamental advantages of talent, cost, quality and early mover advantage/experience to
garner a disproportionately large share of the growth in global sourcing of ITES.
Indian BPO has undergone significant transformation since its inception over a decade
ago. Starting out with basic data entry tasks, the industry rapidly acquired a reputation as
the primary low-cost destination for voice-based customer contact/support services,
finance and accounting, and a range of back-office processing activities.
The past few years have seen the scope of these services expanding to include
increasingly more complex processes involving rule-based decision making and
research/analytic services requiring informed individual judgment and domain/vertical
knowledge.
The Indian ITES-BPO sector also continues to grow from strength to strength, witnessing
high levels of activity - both onshore as well as offshore.
The overall Indian IT success story has also highlighted India's attractiveness as an
investment destination. Another key impact of the global sourcing model popularized by
the growth of IT-ITES has been the reversal of the brain drain – as people of Indian
origin, as well as young expatriates, now feel motivated to work in India itself.
The phenomenal growth of the Indian IT Software & Services and ITES-BPO sector has
had a perceptible multiplier effect on the Indian economy as a whole. In addition to the
direct positive impact on national income and employment generation, the sector has
spawned the mushrooming of several ancillary industries, triggered a rise in direct-tax
collections and propelled an increase in consumer spending, thanks to the significantly
higher disposable incomes.
Every one job directly created by the sector generates four additional indirect jobs related
to it. Another 8 million people are estimated to be indirectly employed by this sector in
the year 2007- 08. The industries direct employment has grown at a compounded annual
growth rate (CAGR) of 26 per cent in the last decade, making it the largest employer in
the organized private sector of the country.
The industry's contribution to the national GDP is estimated to increase from 5.2 per cent
in 2006-07 to 5.5 per cent in 2007-08.
The Government of India accords high priority to improve the quality of the citizens by
providing basic services at their doorsteps and has formulated a National e-Governance
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Plan (NeGP) covering 27 Mission Mode Projects and eight support components to be
implemented at Central, State and Local Government levels, at an estimated cost of Rs.
23,000 crore over five years.
At the State level, the Mission Mode Projects (MMP) would include services like road
transport, land records, commercial taxes, employment exchanges, agriculture, civil
supplies, treasuries, land registration, policy and education, while at Central level, it will
cover areas such as insurance, central excise, National ID, pensions, e-Posts, banking,
passport, visa and income tax.
The Government has approved a Scheme for establishing State Wide Area Networks
(SWANs) across the country in 29 States/ 6 UTs with a total outlay of Rs.3,334 crore
over a period of five years. The Scheme envisages to provide technical and financial
assistance to States for establishing SWANs from State Headquarters upto the Block
level with a minimum bandwidth capacity of 2 Mbps. 32 SWAN proposals from States
and UTs have been approved, so far, and are in various stages of implementation.
State Data Centre has been identified as one of the important elements of the core
infrastructure for supporting e-Governance initiatives under NEGP. It is proposed to
create data repositories data centres in various States/UTs so that common secured data
storage could be maintained to serve host of e-Governance applications. The policy
guidelines for technical and financial assistance to the States for setting up of State Data
Centres have been circulated to the States. The Government has approved the Scheme in
January 2008 at an estimated cost of Rs. 1623.20 crore to cover 28 States/6 UTs across
the country. Around 20 State Data Centres are expected to be set up and operationalized
during 2008-09.
States and UTs are the prime stakeholders for implementation of the Mission Mode
Projects under National e-Governance Plan (NeGP). States are inadequately equipped in
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terms of personnel and the skill-sets needed to handle the challenges that are likely to be
faced. Hence, it is considered
essential to provide support of experts in the areas of Change Management, Technology
Management, Financial Management and Programme Management to States/UTs to face
the challenges. In pursuance of this, Capacity Building Scheme under NeGP, with an
outlay of Rs. 313 crore over three years, has been approved to provide technical and
professional support to the decision makers in the States/UTs including NE States.
For spreading the benefits of e-Governance across the country, this Department has taken
initiative to identify and replicate major successful projects that have achieved citizen
centric objectives in some States. In the first phase, projects on Land Records, Transport
and Properties Registration were taken as these have potential for improving significantly
Government-to-Citizen services.
e-Readiness
The Government of India has identified electronics and IT hardware manufacturing as the
thrust area for development. A Special Incentive Package Scheme (SIPS) was announced
in March 2007 to attract investments for setting up semiconductor fabrication and other
micro and nanotechnology manufacturing industries in India. The Department has
constituted a project Appraisal Committee. A set of guidelines for implementation of
SIPS has also been formulated and issued on 14 September 2007.
There is a need to develop infrastructure facilities in tier 2 and tier 3 cities, as there is
little scope of building additional commercial space in the five tier 1 cities, New Delhi,
Bangalore, Hyderabad, Mumbai and Chennai. An important initiative in this direction has
been taken in order to encourage setting up of IT Investment Regions, which could
include new integrated townships. The challenge is to add commercial office space at the
estimated rate of 25 million square feet and obtain commensurate expansion of business
infrastructure, residential space and other amenities and facilities every year to keep pace
with the demands.
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Review of Information Technology Act
The Information Technology Act 2000, a legal framework for transactions carried out
electronically, was enacted to facilitate e-Commerce, e Governance and to take care of
computer related offences. Over the years, with several new forms of computer crime,
misuse and fraud taking place, a need was felt to strengthen legislation pertaining to
information security.
The Information Technology Amendment Bill was introduced in the Parliament on 15th
December 2006. It was referred to the Parliament Standing Committee, which has
presented its report to the Parliament.
• IRIS Software
• Digi Soft.
• Delta services.
• Comnet vision.
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• Kusum computers.
• Kadam online.com
SERVICES:-
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In this 21st century where time is one of the most crucial aspects to manage, most of the
organizations cannot efficiently manage it. Manual attendance register is used, which is
problematic, hampering the overall performance of the organization. The company’s
Attendance Management System (ASP) helps by integrating all data with quality time. It
can also be integrated with any Access Control or Punching Machine, which in turn
reduces the wastage of time and result in the overall increase in throughput of an
organization.
ERP
EzPayroll
HMS
Innovions hospital management software (HMS) automates all section of the hospital like
reception, lab, inventory, department, OT, indoor and account etc, resulting in process
efficiencies and cost reduction.The 2nd biggest industry in Indian scenario is the medical
and caring. Where the infrastructure requirements is mammoth, which is just next to
impossible to manage all the aspects involved.
IMS
The company’s Institute Management Software (IMS) designed to automate, manage and
look after the over-all processing of even very large institutes. This software is capable of
managing enquiry details, personal details, accounting details, departmental details and
also the inventory. It also provides very helpful report for managing the institutes in easy
and accurate way.The upcoming educational industry faces many challenges in keeping
up the pace with ever-changing corporate environment. The company’s Institute
Management Software (IMS) designed to automate, manage and look after the over-all
processing of even very large institutes. This software is capable of managing enquiry
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details, personal details, accounting details, departmental details and also the inventory. It
also provides very helpful report for managing the institutes in easy and accurate way.
Innovions has the large line of services which enables organizations to keep up the pace
with cut throat competitive environment by reducing the cost incurred in operations and
maximizing the throughput.
Application Development
Innovions Technology is a custom software development company that specializes in
meeting the needs of small to mid-sized businesses. The company is committed to their
clients through listening to their specific needs and by honoring the time-tested business
rules and logic that have contributed to their success. It takes up projects in all stages of
the software development process. Its primary goal is to meet all our customer needs and
requirements as quickly as possible without impacting quality of delivery. It ensure
timely delivery using our time proof and tested tracking mechanism which includes daily,
the team weekly and monthly status reports.
Consulting
Innovions bring an analytical and systematic approach to IT consulting, design,
technology architecture formulation and application of technology to create real business
value to businesses. Innovions consulting services centered on helping organization in
understanding the bridge between the team business processes and the technologies.
Customer Support
Innovions has a highly skilled technical support team which delivers applications and the
website technical support both in-house and remotely. The company is dedicated toward
the achievement of the overall customer satisfaction. The company has the infrastructure
and staff to provide 24*7 technical assistance to the client. This enables the client to
restore the system in its original functioning position.
System Integration
At Innovions the team understands the need of the client. After the in-depth analysis of
the requirement of the client the company strives for the better available technology to
meet the requirements and that too keeping the constraints of the client in mind.
Leveraging knowledge in Microsoft technologies, the team can also provide integration
with other products.
Website Designing
Innovions is dynamic organization offering a variety of services from basic design of the
website to complete e-commerce the website development. The company’s the website
designing services undertakes strategic planning, business analysis, application
development, product / service promotion & after supports. The company offers
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complete the web design solutions, where its clients are benefited to have all the best
possible solutions under a single umbrella. The company the website development
company is capable of providing high quality; cost-effective; mission-critical the website
designing company.
Training
Innovators offers specialized technical training to various levels in the organization based
on specially designed courses covering technical skills on Microsoft, Java, Database and
mainframes. The company has courses for beginners, freshers and advanced users. They
also offer specialized management training at various levels of management in the
organization based on specially designed courses covering business administration, sales
and marketing, HR management, financial services and business operations.
These training modules are available for beginners, freshers and advanced users. These
trainings / seminars are conducted by proven and practicing industry professionals who
relate to day-to-day realities and challenges in management.
Testing
Innovions offers software testing services. Its dedicated team of skilled software testers
ensures control of all software development processes. It is known that software quality
and its conformation to requirements, standards and objectives underlies the effectiveness
of the end product. The team are able to test software product user-friendliness, stability,
security, its adherence to functional and performance requirements, and other aspects.
Innovions work on the philosophy – Your business is our business. The team stand firm
on the notion of delivering added value business solution. Delivering what the team
promise and fulfilling the team expectation is there steadfast commitment to our
customers.
Mission:
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Innovions work on the philosophy – Your business is our business. The company stand
firm on the notion of delivering added value business solution. Delivering what the team
promise and fulfilling your expectations is our steadfast commitment to our customers.
PROCESS:
At Innovions has a strong QA Support which manages quality of all the deliverables from
their end. Involvement of our QA team starts right from first phase of development.
Analysis and Design
In this phase developers create unit test case, which gets revise team for completeness of
the module that developer will work on. After completing coding developer runs all the
unit test cases and updates the document with results. Once all the unit test cases are
cleared code is moved to next stage for peer review.
Integration Testing
At regular intervals as the team as for baselines, integration testing is done to ensure no
other module is impacted because of code merging. QA team also executes the
corresponding test cases/scripts of the modules completed that the teams are signed off
by the client for completeness.
In addition to the above, the team also has practices in place for the following:
• Configuration management
• Change Management
• Version control
• Risk Management
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• Risk status reporting
• Issue Resolution
• Issue closure
CUSTOMERS
1. Mahagun
2. Fiserv
3. Motherson Sumi
4. Spice Rohtas
5. Uppal
6. PEC
7. JK Soft
India is now known globally for its new mantra- Information Technology; which has its
roots in the ”strategic infection‘ started by the success of India‘s export led software
industry. Just a few years ago, a small group of initiators ”within‘ the government and
entrepreneurs ”outside‘,visioned the opportunities and started branching from export of
software to ”IT Enabled Services‘. The government responded to this move by being a
silent spectator, rather than imposing rules and controls . But within two years of this
great initiative, even the government has come up with full support to change the
environment for Information Technology (IT) .While the initial phase of IT in India
witnessed a very small segment of public representatives in the government and
entrepreneurs managing the micro environment to get more and more Information
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Technology related business to India, the government will now enable a paradigm shift to
"Hub to Globally Competitive value services" as against talent provider (Long Term
National IT Policy), thus working as a catalyst to change the macro environment to suit
this opportunity. This has transformed Information Technology Business in India from a
small sector to a large and growing industry. This change in status is leading to a major
shift in paradigm:
From to
1. IT as a sector IT as an Industry
Till a few years ago, Information technology did not have an industry status and was
being dealt with the same rules as those applicable to conventional manufacturing
industry. But today, this industry is being provided the required support as a non
conventional service industry. With the objective to help India emerge as an Information
technology super power, a task force on IT was set up in May 1998. This task force
submitted 3 reports:
These reports are forming a solid base for the present policy development to build India‘s
InfoTech industry and proliferate use of IT in the country. The industry and government
are now working together to form suitable strategies to not only capture this market but
also add value to it.
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The information technology policies being drawn by the Indian government are based on
the ongoing recommendations of the National Association of Software and Service
Companies ( NASSCOM ), the business strategist for Infotech for the government of
India. This association is leading to policies that focus on the interdependence of business
opportunities and social environment. The main focus in India is
• Dept of Revenue, Ministry of Finance has issued a notification whereby units engaged
in call center services will now be allowed to import capital equipment without import
duty and/or additional duty. Accordingly, units under STP/ EHTP scheme can undertake
development of software, data entry and conversion, data processing, data analysis and
control, data management as well as call center services for exports out of India
• In an effort to offer entire gamut of services and solutions to companies wanting to set
up call centres in India, Netscape Communications and Electronic Research and
Development Center of India(a scientific society under ministry of Information
technology) have entered into an alliance to set up an internet based Application Service
Provider (ASP) service, a customer relationship management competence center and a
voice and web based call center facility (Financial Express, New Delhi 25/8/2000) For IT
services to be developed and sustained , it is necessary that the infotech infrastructure is
established and made available to the working level staff. Following the proposal of IT
Ministry, the government is considering to make literacy in Information Technology
compulsory for recruitments by 2002. The proposal also envisages that all IT enabled
services be made web centric so that they are accessible to public through the internet.
(Business Standard New Delhi 25/8/2000) To further make the administrative
environment IT saavy, a ”Center for e-governance‘ now offers services such as technical
consultation, proof of concept and thematic presentations, besides creating awareness
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amongst decision makers at the centraland state level and helping them in defining and
implementing process and policy changes
• With India having the largest pool of English speaking IT manpower in the world, the
GoI will now encourage furtherance of this strategic advantage for increasing software
export. Special incentives will also be given for increasing the language advantage in
exports by promoting sections of IT manpower to cultivate other languages like European
languages , Russian, Japanese and Chinese. For internal spread of IT culture, the
knowledge and experience gained in language computerisation will be adequately
extended to all the indian languages by the year 2003.
• To create confidence among the recipient organisations in the developed countries for
Indian software export, the existing copyright law, which is one of the toughest in the
world, will be implemented in practice by suitably enforcing the existing laws. (IT Action
Plan Part III)
With a resolution to make India a global IT super power, many revisions and
additions have been made to the existing policy and procedures. One of the objectives for
this revision is to,"Accelerate the drive for setting up a world class Info Infrastructure
with an extensive spread of Fibre Optic Networks, Satcom Networks and Wireless
Networks for seamlessly interconnecting the Local Informatics Infrastructure (LII),
National Informatics Infrastructure (NII), and the Global Informatics Infrastructure (GII)
to ensure a fast nationawide onset of the INTERNET, EXTRANETs and INTRANETs."
(IT Action Plan Part I)
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Bandwidth requirements
The National Bandwidth Advisory Committee in India believes that supply must precede
the demand for bandwidth in the country if the bandwidth issue has to be tackled. The
government plans to offer bandwidth on demand as soon as it gets clearances from
various departments. Videsh Sanchar Nigam Limited (VSNL) would be doubling its
internet band width from 325Mb to 780Mb by the end of this year. Nasscom‘s project
Operation Bandwidth has recommended setting up toll free numbers facility to connect
the international telecommunication links to Public Switch Telecom Networks (PSTN)
on either side to software export companies.
• Steep volume discounts to help companies take more bandwidth and provide better
customer service.
India is also realising the nead to redesign the laws of the industrial age to those of the
information age. The government feels that some areas immediately demand e- support in
law, such as internet pornography, safety of children, protection of privacy, taxation,
jurisdiction regulation and competitiveness, IPR in cyberspace, universal access, internet
education, consumer protection, internet gaming and effective censorship. Further to
make e things happen, a combination of government regulation, industry self regulation
and consumer education is essential. For this it is essential that the National advisory
committee works out
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(b) E-commerce code for personal information protection
The Information Society Index, prepared by the World Times and the International Data
Corporation, gives one way of measuring a country‘s preparedness, across four types of
infrastructure.
a) Information
Creating the capacity to send and receive information by telephone, television, radio and
fax.
b) Computer
Extending access to computers in schools, workplaces and homes, building networks and
using software.
c) Internet
d) Social
Building people‘s capacity to use information through education, freedom of the press
and civil liberty.The Indian government‘s target of IT for all by 2008, set in its action
plan is in accordance with this index. This target has to be achieved through accelaration
of "the rate of PC/set -top -box penetration in country from the 1998 level of one per 500
to one per fifty people along with a universal access to internet/Extranets/intranets by the
year 2008. The existing over 600,000 public telephones/ public call offices (PCO’s) will
be transformed into public tele-info-centres offering a variety of multimedia information
services. (Information Technology Action Plan Part I) Like many other countries, the
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internet in India is presently used by limited segments of the population. Sixty eight cities
and towns in India constitute 92% of the total internet users (NASSCOM survey). Over
half (59.2%) use the internet as an info source, 11.3% as an educational tool and just
under 8.2% for entertainment. India had a subscriber base of one million on june 30th
2000, which is likely to grow 23 million by December 2003. This penetration rate will
berealised with the implementation of government plans about improvements on band
width and penetration through PC‘s as well as cable TV. With increased accessibility of
internet through cable, more and more people (24% by March 2005) are likely to shift
from dial up subscription to cable. This is likely to increase the band width requirement
for cable internet access to 8.4Gbps by March 2005. One way of increasing internet
penetration in multi lingual India is through the development of softwares in regional
Indian languages. IT is not reaching many segments in India because of its base in
English, while not more than 3 to 4% Indians can communicate in English. More
emphasis is now being laid on developing regional language software and encouraging
multilingual multifont sites like indialanguages.com and apnamail.com. the Andhra
Pradesh IT policy has especially emphasized on the development of regional languages
software, which is one of the main reasons for quick spread of IT amongst the masses in
that region.
A comparison amongst some countries in Asia Pacific highlights the need for extra
efforts that need to done by India in two areas: Infrastructure and Cost base. While a lot
of steps have been taken towards a stronger infrastructure and reduced cost base, some
focused efforts need to be done in the following directions, as also suggested by
Nasscom:
1. PSTN connectivity
There is a strong need to permit PSTN connectivity at the Indian end, to international
call centers as well as for software companies in India (who provide software support
from India). To promote teleporting, Government of India should allow Internet leased
circuits to be connected to PSTN at the Indian end, so that teleworking in its true form
can take place. This is important not only for larger establishment of international call
centers a great source of export revenue and employment) but also to encourage software
companies to enable their employees to work as teleworkers. Further there should be no
distinction between domestic and international call centers as far as interconnectivity is
concerned.
Currently, some of the IT Enabled Services units are able to claim tax exemption under
Section 80 HHE of the Income Tax Act. However, the government needs to exempt all of
the IT Enabled Services of Income Tax.
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There is an urgent need to provide reliable communications infrastructure in India at
globally competitive rates. In this context, some of the immediate steps, which need to be
undertaken is to provide excellent affordable and on-demand connectivity with 100%
uptime and reliability.
There is a strong need to permit inter-connectivity between call centers or other units of
IT Enabled Services. The drivers include:
• Load Sharing between the Centers for optimum utilization of expensive resources
(International Bandwidth).
• Interconnect two facilities through fiber optic cable: This helps companies to establish
customer/expertise specific centers of excellence. They should be viewed as extensions of
the first. International call center . DoT maintains that it is not permitted. The guidelines
need to be reviewed in consultation with the industry.
All forms of content, be it voice, image or video, are getting converted to IP traffic and
are sent over the same network. End user phones are becoming digital and one can use a
PC or an IP-phone to talk to a remote person, he/she being on a regular phone, mobile
phone, PC or IP-phone. As world class IT companies we are expected to leverage
technology to provide ubiquitous access to our employees to corporate network as well as
to customer networks. For example, an employee must be able to check e-mail using a
remote PC, a regular phone or a PDA. This requires interconnectivity between all forms
of networks. In India, multiple service providers are emerging to provide connectivity
solutions.
Some of these vendors can provide connectivity solutions; some of them can provide
these solutions faster; and some of them can service the requirements better. Sometimes,
alternate service providers other than DoT are the only solutions available based on
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available capacity. Here also, interconnectivity between networks of different service
providers must be allowed.
Indian IT companies operate beyond the normal 8-hour workday; sometimes, they
operate round the clock. In IT Enabled Services, 7x24 support is a must. DoT is not
totally equipped in all cities to provide 7x24 support needed to operate in the global
markets. Also, most companies are dependent on DoT to provide the last mile of
connectivity and the service becomes critical to the survival of the IT companies.
International bandwidth is the lifeline for the IT Enabled Services business. INTELSAT
(the only carrier permitted) transponder capacity is constraining. This is severely
restraining the industry from realizing the true potential of a huge international
opportunity. It may be worthwhile to mention that ISPs have been already permitted to
establish international gateways and use alternate satellites. It is suggested that the IT
Enabled Services ( at least call center) companies be permitted to establish their own
international gateways and use alternate satellite networks.
Modify labour laws to support the IT-enabled service industry. For example, some states
need to amend laws to enable women to work on night shifts etc. Layout Clear and
transparent rules governing IT-enabled service industry, such as industry categorisation,
so that ITES unit can be started in residential areas; no power cuts are accorded to the
industry etc.
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India has a large number of educated but unemployed women. Teleworking or working
from home would provide immense opportunity for women to work from their houses.
Central and state governments need to announce special policies to encourage women to
encourage entrepreneurship in the IT Enabled sector amongst the women. The incentives
can be in the form of easy access to venture capital/bank loans, subsidised computer
education, easy loans for procuring hardware/software etc.
Industry Profile
Policy Measures
• Cost effective and fully reliable telecom connectivity to the IT & ITES units all
over the country.
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• Permission to developers of IT Parks to invest funds to construct connecting
roads from highways to IT Parks
• Ensuring reliable and quality power supply round the clock in IT Parks by
permitting unlimited back up power, Captive Power Generation and status as
Independent Power Producers.
• Levying of power charges on IT and ITES units at industrial rates and notifying
IT and ITES units as a separate category of consumers .
• Exemption of IT & ITES units from statutory power cuts in power supply.
• The State Governments will endeavor to provide industry friendly and supportive
working environment for the IT and ITES units in the State. To enable IT and
ITES units to work efficiently on 24x7x365 basis, provisions under the Shops and
Establishments Act have been relaxed for working hours, work shifts and
employment of women.
• All relaxations under the Industrial Disputes Act and Contract Labour Act
approved for units in Special Economic Zones shall be made applicable to all IT
and ITES units in the State.
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• Issuing Government directions to all Municipal Corporations and
Municipal Councils for levying property tax on all
establishments/properties/buildings/premises of IT and ITES
units on par with residential premises.
• Grant of 100% additional Floor Space Index to all IT and ITES units in private IT
Parks of specified sizes by paying certain premium.
• For ensuring ready availability of skilled and competent manpower for the IT and
ITES industry, which would be employable all over the World, the Government
will facilitate development of such a pool of man power. School Education and
Higher & Technical Education departments will impart training in English
languages skills (English speaking, appropriate accent and communication skills)
to the youth in the State.
There is a big opportunity for production of electronics hardware in the country. The
Government has identified growth of Electronics and IT Hardware manufacturing sector
as a thrust area. The National Manufacturing Competitiveness Council (NMCC) has been
set up by the Government to provide a continuing forum for policy dialogue to energize
and sustain the growth of manufacturing industries in India, including IT Hardware.
To tap the full potential for growth of the hardware industry, the Government has taken
certain major initiatives. They are as under:
Department of Information Technology had prepared "A Discussion Paper on the
Conceptual Policy Framework to Promote Growth of Electronics/IT Hardware
Manufacturing Industry" in consultation with the stakeholders. The main objectives of
this discussion paper for the Electronics/IT Hardware Manufacturing Sector are to make
the industry globally competitive, to attract more Foreign Direct Investment (FDI) into
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the industry, to bring down the prices of the end products (by bringing down the
production cost and increasing volumes to take advantage of economies of scale), to
increase the demand, to compensate for disabilities until the basic infrastructure
constraints that the nation faces are removed, and to move towards total taxation level of
12 - 15 per cent over a period of 3 years. In order to examine the proposals/ suggestions
contained in the above Discussion Paper and the existing Government policies/
procedures and recommend suitable amendments/ measures/ incentives so as to make
India a Hub for Electronics/IT Hardware manufacturing, a Task Force to promote growth
of Electronics/IT hardware manufacturing industry was set up. The Task Force
constituted a small group to look into all relevant aspects of the matter and give its
recommendations regarding appropriate fiscal as well as other benefits for the
Electronics/IT Hardware Industry for consideration of the Task Force. The Task Force
considered the report of the Group. The recommendations pertained to Infrastructure
development, Incentives for R&D (Support to encourage filing of international patents,
Promotion of technology and innovation focused start ups, Multiplier grants for industry
sponsored research programs with premier Academic and Government R&D institutions),
Environmental considerations (Management of e-Waste, EMC / EMI & safety
standards), Tariff issues & fiscal incentives, Special incentives to encourage investments
for setting up semiconductor fabrication & other high tech Electronics/IT products,
Demand creation measures, Promotional measures, Role of State Governments and Skill
development. Based on the recommendations of the Task Force, action has been initiated
by the concerned Ministries Departments to implement the same. The Special Incentive
Package Scheme (SIPS) to encourage Investments for setting up Semiconductor
Fabrication and other micro and nano technology manufacturing industries in India, has
been announced by the Government in March, 2007. An Appraisal Committee has been
constituted by the Department of Information Technology. A set of guidelines has also
been issued on 14th September, 2007. It is expected that the Electronics Industry will
utilize the incentive package available under SIPS to plan investments for setting up
manufacturing facilities in the country for high-tech products.
1. Mr. Vipul Gupta the managing director of Innovions Consulting has worked for 1
year in Infosys Technologies as a Software Engineer.
OUR COMMENTS
Language technology development in India has today reached a stage, where it has a
potential to generate utility applications, benefiting the masses, which will enable people
to access and use IT solutions in their common language and in their common life and
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daily activities. Software tools and fonts for 10 Indian languages namely Hindi, Tamil,
Telugu, Assamese, Kannada, Malayalam, Marathi, Oriya, Punjabi and Urdu languages
have been released in public domain.
Seeing this opportunity Mr. Vipul Gupta the MD Of “Innovions consulting “ has really
made a mark to start business of his own which required an initial capital of less than ten
lakhs excluding the land and the building . We have really learnt the art as to how to start
a new business firm specially in an IT firm. But this business in growing stage and in a
meeting with him he said that he is trying his level best to expand his business but he is
recently going through lot of difficulties and struggling and his constant endeavor shows
his zeal towards his business. We also learnt the art of managing time, money, material in
starting a new business. He gave his full support in knowing as to how he has worked
hard in initiating a new business which is very difficult for a common man like us. We
also learnt as it is very easy to start a new business in IT sector as it require less of initial
capital investment and less manpower and less machines too. But we also learnt the
importance of building relationship i.e. client relationship as it is an important factor
which plays as important role in starting a new business in IT sector. We also learnt that
the geographical location plays an important role in business enterprise decision making.
We also come to know about the latest technological advancement and tools which shows
importance to the business as basically IT business are basically services and service
provider and also solution provider which is also service to the clients. So client
relationship is essential for long term business proposals. But now there are lot of players
in this market and it becomes really difficult to compete the competitors, as it is said it is
not very easy to start a new business than to continue it with stability and continuity.
CONCLUSION
Innovions consulting is an IT firm and a small scale business runner in dealing with
systems and solutions specially dealing with software solutions it showed incredible work
, benefiting both producers,suppliers and buyers. IT market is particularly significant to
our country as India is essentially an IT based emerging economy. Therefore, it should
not be surprising to see that Indian IT Market is also taking giant strides, growing at a
scorching pace and is well poised to occupy its rightful place in the world. This has
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provided the Indian investors and foreign investors with new emerging investment
opportunities in the arena of IT. IT trading in India is done through the electronic trading
platform .
Investors looking for a fast paced dynamic market with excellent liquidity.
The project covers the various product ideas and the Business set up of IT firm and seeks
to analyze them with respect to return they generate and risk they have. The project cover
detailed information about product offering ,IT techniques applied in dealing with
different IT products and my experience in becoming a part of this project and my
comments to it . The key focus of the project is to have better insight into the current IT
market and the business study of IT firm offered and the effect of competitors and too
the solutions a firm gives.
It was really good experience as through this we come to know the know-how of how to
start a business firm and the art of taking risk which a business takes to achieve a certain
standard which basically involves the initial capital of Rs. ten lakhs except the land &
building.
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