Document No

STANDARD OPERATING PROCEDURE [Document Number]

<ENTER COMPANY LOGO> Revision: [00]
TITLE Effective date
Backup and Restoration [Effective Date]

APPROVALS:
Name Signature Date

REVISION HISTORY:
Revision Initials and Date Summary of Changes
00

Instructions on completing this document

(Please remove this table when you are finished modifying this document.
This table is for your information only.)

- Montrium has inserted instructions in blue text into this document to help you
understand the information in each section. Once you have modified this
document to meet the specifics of your organization, please delete the blue text.

- Blue italicized text in this document indicates elements which should be revised
or completed by you so that the text meets your company’s needs and quality
system requirements. Once you have completed this information, please remove
the italics in the document.

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 Document No
STANDARD OPERATING PROCEDURE [Document Number]
<ENTER COMPANY LOGO> Revision: [00]
TITLE Effective date
Backup and Restoration [Effective Date]

Table of Contents
1.0 PURPOSE .............................................................................................................................. 3
2.0 SCOPE .................................................................................................................................. 3
3.0 DEFINITIONS ........................................................................................................................ 3
3.1 Acronyms ......................................................................................................................... 3
3.1.1 IT – Information Technology ................................................................................... 3
3.1.2 QA – Quality Assurance ........................................................................................... 3
3.2 Terms ............................................................................................................................... 3
3.2.1 Archive ..................................................................................................................... 3
3.2.2 Backup ..................................................................................................................... 3
3.2.3 Deduplication .......................................................................................................... 3
3.2.4 Disk to Disk (D2D) .................................................................................................... 3
3.2.5 Full Backup............................................................................................................... 3
3.2.6 Incremental Backup ................................................................................................. 3
3.2.7 LTO4 Tape ................................................................................................................ 3
3.2.8 MD1000 Disk Array .................................................................................................. 3
3.2.9 Tape ......................................................................................................................... 4
3.2.10 Tape Library ............................................................................................................. 4
4.0 RESPONSIBILITY ................................................................................................................... 4
4.1 IT Manager, representative or designee ......................................................................... 4
4.2 QA Representative........................................................................................................... 4
5.0 PROCEDURE ......................................................................................................................... 4
5.1 Backup Process ................................................................................................................ 4
5.1.1 Backup Job ............................................................................................................... 4
5.1.2 Backup Schedule ...................................................................................................... 4
5.1.3 Backup Media Management ................................................................................... 5
5.2 Restore Process ............................................................................................................... 5
5.2.1 Periodic Testing ....................................................................................................... 5
5.3 Deviation Management ................................................................................................... 6
6.0 REFERENCES ........................................................................................................................ 7

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 Document No
STANDARD OPERATING PROCEDURE [Document Number]
<ENTER COMPANY LOGO> Revision: [00]
TITLE Effective date
Backup and Restoration [Effective Date]

1.0 PURPOSE Commented [MTM1]: In this section, you should insert a short
statement describing the purpose of the procedural document to
The purpose of this procedure is to describe the backup and restore process for the Windows describe why it is needed, and what it is being implemented to
accomplish.
file, <enter applicable system, server types/names – i.e. Sage 50, SAS> systems/servers at
Company Name. Please complete the italicized text.

2.0 SCOPE Commented [MTM2]: In this section, you should insert a short
statement describing the scope of the procedural document,
This procedure applies to backup and restore processes managed by <enter backup and restore outline the reason the document was created and define its
intended audience.
system name>.
Please complete the italicized text.

3.0 DEFINITIONS Commented [MTM3]: In this section define acronyms and

terms that would help team members better understand the
3.1 Acronyms content of this Procedure.

3.1.1 IT – Information Technology

3.1.2 QA – Quality Assurance
3.2 Terms
3.2.1 Archive
A collection of data with either a defined or indefinite retention period.
3.2.2 Backup
A point in time copy of a file(s) that resides on a computer storage medium. Backups can be
overwritten.
3.2.3 Deduplication
A process in which backup data is analyzed during the backup process and duplicate data is
discarded to reduce redundant storage.
3.2.4 Disk to Disk (D2D)
A backup from source systems to a disk based storage array to increase the speed, thus
shortening the time needed for a backup or restore.
3.2.5 Full Backup
All files are copied, regardless of their creation date or time of last access.
3.2.6 Incremental Backup
Only files modified since the last full or incremental backup are copied.
3.2.7 LTO4 Tape
High speed, high capacity tape cartridge, 800GB RAW, up to 1.6TB compressed per tape.
3.2.8 MD1000 Disk Array
15 disk storage array attached to the <name> server. Acts as the D2D storage area.

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 Document No
STANDARD OPERATING PROCEDURE [Document Number]
<ENTER COMPANY LOGO> Revision: [00]
TITLE Effective date
Backup and Restoration [Effective Date]

3.2.9 Tape

3.2.10 Tape Library

4.0 RESPONSIBILITY Commented [MTM4]:

4.1 IT Manager, representative or designee

4.2 QA Representative

5.0 PROCEDURE
5.1 Backup Process Commented [MTM5]:

5.1.1 Backup Job Commented [MTM6]:

5.1.2 Backup Schedule Commented [MTM7]:

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 Document No
STANDARD OPERATING PROCEDURE [Document Number]
<ENTER COMPANY LOGO> Revision: [00]
TITLE Effective date
Backup and Restoration [Effective Date]

5.1.3 Backup Media Management Commented [MTM8]:

5.2 Restore Process Commented [MTM9]:

5.2.1 Periodic Testing Commented [MTM10]:

5.2.1.1 Windows File Servers

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 Document No
STANDARD OPERATING PROCEDURE [Document Number]
<ENTER COMPANY LOGO> Revision: [00]
TITLE Effective date
Backup and Restoration [Effective Date]

5.2.1.2 Statistics Servers

5.2.1.3 Financial Servers

5.3 Deviation Management Commented [MTM11]:

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 Document No
STANDARD OPERATING PROCEDURE [Document Number]
<ENTER COMPANY LOGO> Revision: [00]
TITLE Effective date
Backup and Restoration [Effective Date]

6.0 REFERENCES
Document Number Document Title
<enter backup and restore system name guides and/or reference
Document Number
documents>

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