Documente Academic
Documente Profesional
Documente Cultură
SERVICE GUIDE
Table of Contents
Chapter 1. Hardware Specifications and Configurations
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Tablet tour. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7
Bottom View. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-11
Specifications Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-12
Chapter 2. Diagnostic Utilities
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Diagnostic Tool SOP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Preparation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Tool Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Uninstallation Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-10
Chapter 3. Service and Maintenance
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Recommended Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Maintenance Flowchart. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5
SD Card Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6
SD Card Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-8
Lower Case Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Lower Case Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
Microphone (Front) Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-22
Microphone (Front) Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-23
Camera Module Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-24
Camera Module Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-26
Function Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-28
Function Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-31
Speaker (Left) Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-33
Speaker (Left) Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-35
Battery Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-37
Battery Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-39
Touch Control Board Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
Touch Control Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
LVDS Cable Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-48
LVDS Cable Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-50
Speaker (Right) Removal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-52
Speaker (Right) Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-54
Mainboard Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-56
Mainboard Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-59
WLAN Antenna Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-62
WLAN Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-63
GPS Antenna Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-64
GPS Antenna Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-65
i
Microphone (Rear) Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-66
Microphone (Rear) Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-67
Docking Board Removal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-68
Docking Board Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-70
Chapter 4. Troubleshooting
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
No Display Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
LCD Picture Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Touch Screen Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Internal Speaker Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Front Camera Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Back Camera Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Wireless Function Test Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
GPS Function Test Failure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Chapter 5. Jumper and Connector Locations
Mainboard Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Mainboard Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Chapter 6. FRU (Field Replaceable Unit) List
Exploded Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-3
FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-5
Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Chapter 7. Test Compatible Components
Android OS Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
ICONIA TAB A510 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2
Chapter 8. Online Support Information
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-2
ii
Revision History
Please refer to the table below for the updates made on this service guide.
Copyright
Copyright © 2012 by Acer Incorporated. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness
for any particular purpose. Any Acer Incorporated software described in this manual is sold or
licensed "as is". Should the programs prove defective following their purchase, the buyer (and not
Acer Incorporated, its distributor, or its dealer) assumes the entire cost of all necessary servicing,
repair, and any incidental or consequential damages resulting from any defect in the software.
iii
Conventions
The following conventions are used in this manual:
WARNING:
Indicates a potential for personal injury.
CAUTION:
Indicates a potential loss of data or damage to equipment.
IMPORTANT:
Indicates information that is important to know for the proper completion of a
procedure, choice of an option, or completing a task.
NOTE:
Gives bits and pieces of additional information related to the current topic.
• Computer output (text that represents information displayed on a computer screen, such as
menus, prompts, responses to input, and error messages) are shown in constant width.
Example:
[01] The server has been stopped
• User input (text that represents information entered by a computer user, such as command
names, option letters, and words) are shown in constant width bold. Variables contained within
user input are shown in angle brackets (< >).
Example:
At the prompt, type run <file name> -m
• Screen output (text that represents information displayed on the system, such as menus,
prompts, responses to input, and error messages) are shown in bold.
Example:
On the main menu, select OK.
iv
General Information
This Service Guide provides you with all technical information relating to the basic configuration for
Acer's global product offering. To better fit local market requirements and enhance product
competitiveness, your regional office may have decided to extend the functionality of a machine
(e.g. add-on card, modem, or extra memory capabilities). These localized features are not covered
in this generic service guide. In such cases, contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
v
CHAPTER 1
Hardware Specifications and Configurations
Features
The following is a summary of the computer’s many features:
Form Factor
• 10.1” Tablet
Operating System
• Android Ice Cream Sandwich 4.0
Platform
• T30s Cortex A9 Stepping A3, 1.3GHz
• Ultra Low Power NVidia GeForce® GPU with OpenGL ES 2.0
System Memory
• RAM: LDDR2 1G
• eMMC: 16G/32G
Display
LCM
• 10.1” WXGA 16:10 Color TFT-LCD (1280 x 800)
Wide view angle
LED backlight
LVDS interface
Graphics
• Ultra Low Power NVidia GeForce® GPU with OpenGL ES 2.0
Audio Subsystem
• Dual Microphone
• Dual Speaker
• 3.5mm Audio Jack (with Mic)
• Dolby Mobile
Camera
• Main Camera: 5M
• Second Camera: 1M
Bluetooth
• Bluetooth® 2.1+EDR
USB
• Micro-B Hyper USB Client
GPS/A-GPS
• Wi-Fi SKU: Broadcom - stand alone, A-GPS not supported
Expansion Slot
• MicroSD memory card up to 32G (SDHC 2.0 compatible)
I/O Ports
• MicroSD memory Card slot
• Micro-B Hyper USB Client
• HDMI D-type
Weight
• 680g
Power Adapter
• Voltage range/frequency: 100 ~ 240V AC, 50/60 Hz
• DC output: 12V and 1.5 A, 18W
Others
• Reset hole
Green Requirement
• Rohs compliance
• WEEE compliance
• Halogen free, at least PVC free
• SMT Green process
Accessory
In Box
• USB cable
• Charger + Plug
• QSG
NOTE:
Protective film is not included.
Optional
• MicroSD card
• Pouch
Front View
1 2
# Item Description
2 3 2
# Item Description
1 2
Screen Rotation Use this switch to lock the screen rotation or allow the
1
Lock Switch screen to match the orientation of the tablet.
1 2
1 2
1 2
# Item Description
1 Card Slot Cover Insert a microSD card into the slot under this cover.
VIN SYS_RESET_N
I2S
Audience Audio Codec Audio AMP Speaker x 2
PMU_32K_IN UART4 eS305 WM8903 APA2010 (1W)
PWR_I2C
UART2 Broadcom
UART3
Touch Panel AzureWave
Control SDIO AW-AH662
DAP
SDIO4 SDIO1
(1.8V) (3.3V) GYRO Sensor Light Sensor E-Compass
EEPROM STK2203 AKM8975
MPU-3050
eMMC Micro SD slot Func/B Dock/B
IME
G-Sensor
KXTF9-4100
1-11
Specifications Table
Computer specifications
Item Metric Imperial
Dimensions
Input power
Temperature
Relative humidity
Operating 5% ~ 90%
Non-operating 0% ~ 90%
0 cm ~ 63 cm free drop on
Non-operating 0 ~ 2.07 ft. free drop on steal
steal
Shock
Random vibration
Operating 1.644 g
Non-operating 1.644 g
NOTE:
Applicable product safety standards specify thermal limits for plastic surfaces. The computer
operates well within this range of temperatures.
Graphics Processor Ultra Low Power GeForce® GPU supporting OpenGL® ES 2.0
PMU TI PTPS6591102AA2ZRCR
GPS BCM47511IFBG_FBGA100
Compass AK8975C
Gyro MPU-3050
G-Sensor KXTF9-4100
ALS/Proximity STK2203-018
NOTE:
No CPU Fan in this product.
Processor Specifications
CPU Bus Speed Cach Core
Item Cores Mfg Tech Package
Speed (FSB/DMI/QBI) e Size Voltage
14 x 14
1.3 Quad 40nm
T30S N/A N/A mm 0.95-1.2V
GHz Core TSMC
FCCSP
System Memory
Item Specification
LAN Interface
Item Specification
No Graphics Controller
No BIOS Setup Menu for this product
No Keyboard for this product
Capacity
16G 16G 32G 32G
(GB)
DC Power Requirements
Amplifier IC APA2010HAI-TRG
LED 10.1”
Item Specification
AUO _ B101EVT04 V0
Vendor/model name 10.1”(10.01”) WXGA 16:10 Color TFT-LCD with LED
Backlight design
Typ : 1300
Contrast Ratio
Min : 1000
NOTE:
Resolution fixed at 1280 x 800. Not adjustable by end user.
NOTE:
Resolution fixed at 1280 x 800. Not adjustable by end user.
Camera
Item Specification
Type 1M & 5M
Mini Card
Item Specification
Number supported 0
Interface SDIO/SPI
Bluetooth Module
Item Specification
Interface UART
Battery
Item Specification
Package N/A
Interface N/A
Compatibility N/A
VRAM
Item Specification
Chipset N/A
Interface N/A
USB Port
Item Specification
Speed High
Number of USB port(s) 1 port for Device, Micro-B Hyper USB (5 + 12 pin)
HDMI Port
Item Specification
0.5A(RMS)Max. @120Vac
Maximum input AC current
0.25A(RMS)Max. @240Vac
Power Specification
Legacy
ACPI Mode Power Management
Mode
Mech. Off (G3) All devices in the system are turned off completely
Off OS initiated shutdown. All devices in the system are
Soft Off (G2/S5)
turned off completely.
CPU suspend
Audio power down
On
S3 Sleeping State eMMC power down
LCD power off
MIC power off
Package N/A
Interface SDIO
DMA0
DMA1
DMA2
DMA3
DMA4
DMA5
DMA6
DMA7
NOTE:
ExpressCard controller can use DMA 1, 2, or 5.
IRQ0
IRQ1
IRQ2
IRQ3
IRQ5*
IRQ6
IRQ7*
IRQ8
IRQ9*
IRQ10*
IRQ11
IRQ12
IRQ13
IRQ14
IRQ15
NOTE:
Default configuration; audio possible configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.
NOTE:
ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either
the infrared or the serial port may assert IRQ3 or IRQ4.
000 - 00F
010 - 01F
020 - 021
022 - 024
025 - 03F
02E - 02F
040 - 05F
044 - 05F
060
061
062 - 063
064
065 - 06F
070 - 071
072 - 07F
080 - 08F
090 - 091
092
093 - 09F
0A0 - 0A1
0A2 - 0BF
0C0 - 0DF
0E0 - 0EF
0F0 - 0F1
0F2 - 0FF
100 - 16F
170 - 177
178 - 1EF
1F0 - 1F7
1F8 - 200
201
202 - 21F
220 - 22F
230 - 26D
26E - 26
278 - 27F
280 - 2AB
2A0 - 2A7
2A8 - 2E7
2E8 - 2EF
2F0 - 2F7
2F8 - 2FF
300 - 31F
320 - 36F
370 - 377
378 - 37F
380 - 387
388 - 38B
38C - 3AF
3B0 - 3BB
3BC - 3BF
3C0 - 3DF
3E0 - 3E1
3E2 - 3E3
3E8 - 3EF
3F0 - 3F7
3F8 - 3FF
CF8 - CFB
(PCIDIVO-1)
(PCIDIVO-1)
Introduction
The ICONIA TAB A510 has a software tool designed to diagnose problems with its hardware
components.
Preparation
• Diagnostic Tool
• USB Driver of A510 for PC
• USB cable
• MicroSD card
Tool Installation
1. Install the USB driver in a PC/NB.
6. On the device, go to the applications screen and look for the diagnostic tool named ACTP.
7. Tap the ACTP icon to start the testing process. (Figure 2:3)
Step 1 –
Select item(s)
Step 2 –
Click “OK” to start testing
3. RGB (Display)
Continue to tap the screen to display different frames to verify abnormal lines or dead pixels on the
LCD screen.
Finish
5. Front Camera
Aim the front side of the device at an object. Tap capture to test the picture taking functionality.
7. Microphone
Tap the screen to start the test. When recording appears, speak into the top side of the device.
Check the recorded sound quality when the screen shows replaying.
9. Vibrator
The device starts vibrating at random times for every half a second and then displays a screen
prompting for users to select the correct number of times the device vibrated. If the correct number
is selected, the test is passed.
IMPORTANT:
DO NOT distribute this tool outside of the service center.
Introduction
This chapter contains general information about the tablet, a list of tools needed to perform the
required maintenance and step by step procedures on how to remove and install components from
the tablet computer.
Recommended Equipment
The following tools are required to perform maintenance on the tablet:
M 1.6 x 3.0 4
M 2.0 x 3.0 7
M 2.0 x 4.0 8
SD
Lower Case
Docking
Board
Battery
2. Disconnect the AC Adapter and remove all cables from the system and its peripherals.
4. To make sure the system is completely powered down, press and hold the Power button for 3
seconds.
2. Push the SD card to eject it from the slot, and then remove the card.
2. Push the SD card into the slot until it clicks into place.
2. Insert the pointed plastic pry into the slot next to the SD card cover to unlock the latch.
4. Insert the plastic pry into the slot to unlock the lower latch.
6. Insert the plastic pry into the gap between the headset jack and the left IO cover, and then pry
to unlock the left IO cover latch.
10. Pry with both hands to release the side latches from the bezel.
CAUTION:
Do not abruptly pull the lower case from the bezel, connectors underneath must be
disconnected first.
12. Hold up the lower case and disconnect the battery cable from the mainboard connector.
1. Align the bottom side of the lower case to the bezel and connect the docking board cable
connector to the mainboard connector.
2. Attach the protective tape to secure the docking board cable connector.
4. Align the right edge of the lower case with the connectors slot on the bezel.
6. Using the plastic pry, slightly push the left side of the lower case to secure the left side of the
bezel.
10. Install and secure the lower right IO cover to the bezel latches.
M 2.0 x 4.0 Ni 4
2. Using the plastic pry, push up to remove the microphone from the slot.
2. Route the microphone cable to pass underneath the battery cable (A) and the mainboard tab
(B). Then, connect the microphone cable connector to the mainboard connector.
A B
3. Install the lower case (see Lower Case Installation on page 3-16).
2. Using the plastic pry, remove the rear camera from the slot.
2. Push the front camera down to the slot until it locks into place.
4. Connect the camera cable to the connector on the mainboard. Make sure the connectors click
into place.
5. Install the lower case (see Lower Case Installation on page 3-16).
2. Insert the plastic pry into the headset jack and then lift to remove the function board from the
latches on the bezel.
4. Turn the function board over and remove the protective tape covering the function board cable.
1. Connect the function board cable connector (colored side up) to the function board connector.
6. Install the lower case (see Lower Case Installation on page 3-16).
4. Remove the left speaker. Note that the speaker cable is routed through the guides around the
battery.
M 2.0 x 4.0 Ni 2
2. Secure the foam strip over the speaker cable to hold the cable in place.
4. Install the lower case. (see Lower Case Installation on page 3-16).
M 1.6 x 3.0 Ni 2
B C
1. Disconnect the GPS cable connector from the mainboard and set the cable aside. Note that the
GPS cable is routed through the guides around the battery.
5. Connect the GPS antenna connector to the mainboard connector. Then, route the GPS
antenna cable to pass underneath the battery cable and through the guides around the battery.
6. Install the left speaker (see Speaker (Left) Installation on page 3-35).
7. Install the camera module (see Camera Module Installation on page 3-26).
M 2.0 x 4.0 Ni 2
2. Disconnect touch control board cable from the touch control board.
2. Connect the mylar touch control cable connectors to the connectors on the touch control board.
4. Connect the touch control board cable connector (colored side up) to the touch control board.
1. Remove the protective tape attached to the LVDS cable from the mainboard.
5. Install the touch control board (see Touch Control Board Installation on page 3-45).
4. Install the touch control board (see Touch Control Board Installation on page 3-45).
M 1.6 x 3.0 Ni 2
C
D
3. On the bottom side of the mainboard, disconnect the touch control cable connector.
5. Disconnect the function board cable connector from the mainboard connector.
C
D
M 2.0 x 3.0 Ni 5
1. Peel off the WLAN antenna metallic tape from the bezel.
2. Using the plastic pry, remove the WLAN antenna from the bezel.
2. Attach the metallic tape to secure the WLAN antenna to the bezel.
1. Peel off the GPS antenna metallic tape from the bezel.
2. Using the plastic pry, remove the GPS antenna from the bezel.
2. Attach the metallic tape to secure the GPS antenna to the bezel.
1. At the back of the lower case, remove the microphone from the slot.
2. Disconnect the microphone cable connector from the docking board connector.
3. Install the lower case (see Lower Case Installation on page 3-16).
1. Remove the screws securing the docking board to the lower case.
2. Lift and then pull to remove the docking board from the lower case.
2. Align the docking board under the tab (A) and the USB connector (B) to the slot on the lower
case.
B A
4. Install the rear microphone. (see Microphone (Rear) Installation on page 3-67).
M 2.0 x 3.0 Ni 2
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-2
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Power On Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
No Display Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
LCD Picture Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Touch Screen Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-7
Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8
USB Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Front Camera Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Back Camera Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Wireless Function Test Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
GPS Function Test Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Other Functions Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Troubleshooting
This chapter contains information about troubleshooting common problems associated with the
tablet.
General Information
The following procedures are guides for troubleshooting computer problems. The step by step
procedures are designed to be performed as described.
NOTE:
The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype
cards, or modified options can give false errors and invalid system responses.
1. Obtain as much detail as possible about the problem.
2. If possible, verify the symptoms by re-creating the failure through diagnostic tests or by
repeating the operation that led to the problem.
3. Use Table 4-1 with the verified symptom(s) to determine the solution.
LCD Picture Failure Figure 4:3. LCD Picture Failure on page 4-5
Touch Screen Failure Figure 4:4. Touch Screen Failure on page 4-6
Internal Speaker Failure Figure 4:5. Internal Speaker Failure on page 4-7
Internal Microphone Failure Figure 4:6. Internal Microphone Failure on page 4-8
Front Camera Failure Figure 4:8. Front Camera Failure on page 4-10
Back Camera Failure Figure 4:9. Back Camera Failure on page 4-11
4. If the issue is still not resolved, see Online Support Information on page 8-2.
4-2 Troubleshooting
Power On Issues
If the system does not power on, perform the following:
Start
OK
NG
Check AC cable / BATT Swap AC cable / BATT
only power on
OK
Swap M/B
Troubleshooting 4-3
No Display Issues
If the system does not display, perform the following:
Start
OK
Can NG Go to no power
power on Trouble shooting step
OK
NG
Check LCD cable Swap LCD cable
OK
NG
LCD panel Swap LCD panel
OK
Swap M/B
4-4 Troubleshooting
LCD Picture Failure
If the LCD picture fails, perform the following:
Start
OK
OK
NG
Check LCD panel Swap LCD panel
OK
Swap M/B
Troubleshooting 4-5
Touch Screen Failure
If the touch screen fails, perform the following:
Start
OK
Check touch NG
screen cable Swap touch screen cable
OK
Check touch NG
screen small/B Swap touch screen small/B
OK
Check touch NG
screen panel Swap touch screen panel
OK
Swap M/B
4-6 Troubleshooting
Internal Speaker Failure
If the internal speakers fail, perform the following:
Start
OK
NG
Check SPK Swap SPK
OK
Swap M/B
Troubleshooting 4-7
Internal Microphone Failure
If the internal microphone fails, perform the following:
Start
OK
OK OK
OK OK
4-8 Troubleshooting
USB Failure
If the USB fails, perform the following:
Start
OK
OK
NG
Check the USB/B Swap the USB/B
OK
Swap M/B
Troubleshooting 4-9
Front Camera Failure
If the front camera fails, perform the following:
Start
OK
OK
Swap M/B
4-10 Troubleshooting
Back Camera Failure
If the back camera fails, perform the following:
Start
OK
OK
Swap M/B
Troubleshooting 4-11
Wireless Function Test Failure
If the wireless function fails, perform the following:
Start
OK
OK
Swap M/B
4-12 Troubleshooting
GPS Function Test Failure
If the GPS function fails, perform the following:
Start
OK
OK
Swap M/B
Troubleshooting 4-13
Other Functions Failure
If other functions, such as GYRO, audio, G-Sensor, and HDMI, fail, perform the following:
1. Check the component connection to the mainboard.
2. To test for mainboard fault, swap mainboard.
4-14 Troubleshooting
CHAPTER 5
Jumper and Connectors Location
JFUN1
JHDMI1
JMSD1
JTP1
PJP1 JMIC1
WIFANT JCAM1
GPSANT
JDOCK1
JSPK1 JLVDS1
NOTE:
When ordering FRU parts, check the most up-to-date information available on the regional web
or channel. Part number changes will not be noted on the printed Service Guide. For Acer
Authorized Service Providers, the Acer office may have a different part number code from
those given in the FRU list of this printed Service Guide. Users MUST use the local FRU list
provided by the regional Acer office to order FRU parts for repair and service of customer
machines.
NOTE:
To scrap or to return the defective parts, users should follow local government ordinances or
regulations on proper disposal, or follow the rules set by the regional Acer office on how to
return the defective parts.
2
3
4
6
5
8 9
1
10
11 12
13
14
1 15
16
17
18
19
20
3 MAINBOARD TBD
BATTERY
BOARD
CABLE
LCD ASSEMBLY
MAINBOARD
TBD
TBD
TBD
MISCELLANEOUS
Screw List
CATEGORY Description Part No.
SCREWS
Mainboard
TBD
TBD
Memory
S IC D2 256M32/533
Elpida
LPDDR2 EDB8132B2MA-1D-F FBGA
(533Mhz) S IC D2 256M32/1066
Samsung
K4P8G304EB-FGC2 FBGA
Function Board
Camera
Chicony
CAMERA M CIABE1120003350LH
CHICONY OV9740(HD) +
1M+5M CAM 0FA
OV5640(5M)
LCD
CPU
Adapter
AC adapter
AC ADAP DELTA ADP-18TB AAB
Delta (Micro USB-
18W 2PIN ABO !
12+5 conn)
Wi-Fi / BT Module
WIFI/BT (b/g/n)
S_W/L_MOD AZUREWAVE AW-
Azurewave SIP on board
NH660 WLAN W/BT W/FM
module
GPS Module
Speaker
Microphone
HIT
MIC SET 0MV 6D H2.2 -42DB 1MIC
Fujikon Dual Mic
HF 17MM
Kingstate
HIT
MIC SET 0MV 6D H2.2 -42DB 1MIC
Fujikon Dual Mic
HF 38MM
Kingstate
Battery
Power
EE Parts
S IC PTPS6591102AA2ZRCR BGA
TI On board PM IC
98P PMU
USB power
S IC APL3510CXI-TRG MSOP 8P
RICOH switch (on
PW SW
docking)
S IC NCT1008CMT3R2G WDFN8
ON Thermal sensor
THERMAL SENSOR
E-compass
S IC AK8975C-L BGA 14P E-
AKM Digital (on
COMPASS
docking)
Accelerometer
S IC KXTF9-4100 LGA 10P G-
KIONIX sensor
SENSOR
(G-Sensor)
Light sensor
S IC STK2203-018 OPLGA 6P
SITRONIX Digital (on
LIGHT SENSOR
docking)
PROXIMITY
SENSOR 3x S IC IQS12800100TSR TSOT23 6P
AZOTEQ
capacity (on fun/ SENSOR
P-Sensor)
GPS TCXO
RAKON S OSC 26MHZ TX6214
IT2200A
Accessory
Introduction
This section describes online technical support services available to help users repair their Acer
Systems.
For distributors, dealers, ASP or TPM, please refer the technical queries to a local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website. However some
information sources will require a user i.d. and password. These can be obtained directly from Acer
CSD Taiwan.
Acer's Website offers convenient and valuable support resources.
In the Technical Information section users can download information on all of Acer's Notebook,
Desktop and Server models including:
• Service guides for all models
• Bios updates
• Software utilities
• Spare parts lists
• TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of
our technical materials.
Also contained on this website are:
• Detailed information on Acer's International Traveler's Warranty (ITW)
• Returned material authorization procedures
• An overview of all the support services we offer, accompanied by a list of telephone, fax
and email contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, do not hesitate to direct any
suggestions or comments to us.