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Position description

Title ITS Engineer


Business unit Technology
Section ITS Engineering - Service Delivery
Reporting relationship ITS Engineering Manager – VIC

Location VIC
Issued January 2018 Position number 4804

1. Purpose of position
The ITS Engineering Team delivers:

 Integrated end-to-end ITS solutions Development - including ITS Architecture, technical standards, design development
and maintenance planning
 Whole of Life Services - establish ITS project engineering & SME capability to support project development, planning,
design, procurement, testing/commissioning and O&M
 Asset Life Cycle (ALC) Management – support and manage all ALC Models with input on ITS major upgrade,
replacement planning and budget forecasting data
 Governance - Cross business team governing ITS investment ensuring consolidated of demand, consistent standards
and delivery, effective prioritisation and cross asset risk management
 Stakeholder Management - manage strategic relationship of all ITS vendors, Road Authorities and technology consultants
 Business Development - strategic solution development and support Transurban Asset development, acquisition and
integration activities

Reporting to the ITS Engineering Manager, the ITS Engineer is responsible for providing engineering services to
support the delivery and ongoing through life support of ITS in with opportunities in other regions of Australia and
internationally.

The role involves:


 Developing the required engineering specifications, designs and solutions for maintenance of assets, lifecycle planning
and in support of projects.
 Working closely with Project Managers to support the delivery of ITS projects involving the deployment of safety and
mission critical systems in tunnels, bridges and open road environments.
 Working closely with Transurban Asset Managers and ITS Operations to support existing ITS through the conduct of
performance investigations, supportability and obsolescence studies and system enhancement studies.
 Providing advice and contributing to the development and application of technical governance policies and procedures
specifically with respect to the management of ITS and System Integrity.
 Supporting governance activities through the analysis of reports on system performance and maintenance tasks.
 Maintaining a strong working and current knowledge base of Transurban ITS, the ITS industry and emerging technology.
 Supporting Transurban’s domestic and international business development activities through the provision of subject

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Position description (continued)

matter expertise with respect to system engineering and intelligent transportation systems.
 Establishing and maintaining relationships with key internal and external stakeholders.

Note: ITS includes roadside Electronic Toll Collection (ETC), Traffic Management Systems (TMS), Industrial
Control Systems (ICS) and all other technology based systems installed within the Transurban asset road and tunnel
environment including the asset Traffic Operation Centres (TOC).

2. Key accountabilities
Key accountabilities Targets
Asset ITS Systems  Support the through life support of Asset ITS systems:
 Assigned tasks are completed on time and to the satisfaction of the
customer / supervisor / manager
 The quality of deliverables is satisfactory and meets or exceeds the
expectations of the customer / supervisor / manager
Project Delivery SME  Support the delivery of ITS projects involving the deployment of safety and
mission critical systems in road tunnel, bridge and open road environments.
Activities include:
 Assigned tasks are completed on time and to the satisfaction of the
customer / supervisor / manager
 The quality of deliverables is satisfactory and meets or exceeds the
expectations of the customer / supervisor / manager
Transurban Development and Asset  Where directed Support Transurban Asset development, acquisition and
Integration integration activities with ITS SME engineering input

Stakeholder Management  Support the building and maintenance of effective working relationships with
Internal and External Parties
 Develop and foster relationships with Asset & Operational Managers,
Project Delivery, Operational Experience, Stakeholders and Key Staff

3. Health, Safety and Environment (HSE)


Support workplace safety and abide by relevant HSE Policies, procedures and instructions. Report hazards, near
misses, incidents and injuries and seek advice on safe work practices.

4. Position complexities
As the business develops, the position will continue to evolve and the incumbent will be expected to adopt a flexible
approach to work requirements and to undertake new or alternative duties as required. This may include new
technology usage, new work procedures and customer service delivery systems. Changes will involve the employee
and will be supported with training.

Key challenges:

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Position description (continued)

 As the business develops, the position will continue to evolve and the incumbent will be expected to adopt a flexible
approach to work requirements and to undertake new or alternative duties as required. This may include new technology
usage, new work procedures and customer service delivery systems. Changes will involve the employee and will be
supported with training
 The incumbent is expected to develop expertise in Electronic Tolling, Traffic Management systems and Industrial Control
Systems (ICS) , including tunnel safety systems and with time become a Subject Matter Expert in these systems.
 Rapid advances in technology and the work environment will require a consistent motivated approach in order to maintain
and assist with change. Further the incumbent will assist in delivering business solutions in line with the Company’s
business plan to deliver revenue growth, cost reduction and improved service delivery.
 The role also covers the support and monitoring of 24 x 7 operational systems, and correction of any faults. Any system
downtime can potentially have a direct impact on the safe and efficient operation of the Asset directly impacting daily
revenue, motorists on Sydney’s road corridor and the reputation of Transurban as a reliable tollway operator. The position
also requires strict confidentiality to be maintained at all times in regards the setup of these systems.
 The role will involve interaction with internal customers, suppliers, clients, advisers and other stakeholders relating to the
Transurban Group Business.
 Although the incumbent will be supervised directly, he or she will be required to work independently in identifying
resources, researching and making informed recommendations impacting the operational aspects of Transurban ITS
Infrastructure. As such, a high degree of independence and initiative is required, along with the ability to analyse and
make recommendations succinctly and efficiently.

5. Customer relationship management


Develop and Maintain key relationships across Technology and other parts of the business to ensure effective
delivery of goals.
Internal Work closely with other members of the ITS Engineering team to ensure great outcomes for Transurban.
Work closely with other Technology teams with specific focus on ITS Ops in the (Vic) region ensuring great
service outcomes for Transurban
External Asset Operations and Maintenance Contractors, , Specialist Consultants, neighbours and residents.

6. Company policies and practices


The incumbent is expected to contribute to and comply with all company employment and operational policies,
including but not limited to risk management, quality, safety, equity and sustainability. These policies are core to the
business and must be reflected in the day-to-day working requirements of the position. A process of continuous
improvement should be utilised for all aspects of the role.

7. Transurban Group values


The incumbent is expected to support and promote the following Company values:

Integrity:
 Have the courage to speak up and do what is right
 Be who you say you are
 Communicate openly and honestly

Accountability:
 Do as you say you’ll do

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Position description (continued)

 Act on what is agreed


 Take responsibility for your actions
 Have the courage to own the outcomes

Collaboration:
 Seek and value the contribution of others – do it early, even in the formative stage
 Work together to get the best outcome
 Maintain positive relationships
 Encourage others to succeed
 Identify and use experts, even if outside the team

Ingenuity:
 Be forward thinking
 Challenge yourself to find better ways of working
 Strive for excellence
 Proactively seek continuous improvement

Respect:
 Appreciate different views and approaches
 Listen and suspend judgement
 Respond to the needs of others
 Value everyone’s safety as well as your own
 Contribute to the creation and maintenance of a culture of trust, responsibility and inclusiveness

8. Key selection criteria


Qualifications
 Electrical/Electronic/Communications Engineering qualifications gained at a registered institution.
 Aeronautical or Mechanical Engineering qualifications may also be considered.
 Relevant Post Graduate qualifications would be highly regarded.
 Professional Membership of a registered institution
Experience
 3 years+ Professional Engineering experience gained within a complex, matrix organisation
 Project management and project development knowledge and experience.
 Experience or exposure in Intelligent Transport Systems (ITS) desirable but not essential.
 Proven research and analytical skills.

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Position description (continued)

 Previous Quality Systems experience would be an advantage.

Personal Attributes
 Ability to exercise judgement and initiative in the application of engineering principles, techniques and
methods
 Enthusiastic and motivated to learn new skills and understand electronic tolling, traffic management
systems and tunnel safety systems.
 Demonstrated leadership /management potential.
 Excellent interpersonal skills particularly in relation to negotiation and influence.
 Developed communication skills, including verbal communication skills, report writing and the
preparation of concise management reports.
 Demonstrated ability to work under pressure and to meet strict time lines.
 Self-motivated with an ability to follow issues through to conclusion.
 Ability to work independently to complete clearly defined tasks.
 Ability to work within a multi-discipline team environment.

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