Questionnaire (Distributors) : Mrs. Anshu Hooda

Questionnaire (Distributors)
I am Mrs. Anshu Hooda, Associate Professor in MR DAV IMS, Rohtak. I am presently

pursuing Ph.d. Programme under the guidance of Dr. A.S. Boora, Reader, IMSAR, MDU, Rohtak under
the title “unfair trade practices in pharmaceutical industry in India”. In this context, I would like to seek
you cooperation. The questionnaire that contains details about your perception on unfair trade
practices in Pharmaceutical industry. The responses elicited would be of immense value to me in my
research work.
I assure you that the questions asked here only for academic purpose and the information
obtained there from shall not be misused by me in any way. This information will be treated as
confidential and the sources will not be disclosed implicitly or explicitly by me in any manner. I shall be
very grateful if you could fill this questionnaire and return it to me at the earliest possible.
Thanking you,
Yours faithfully,
Mrs. Anshu Hooda
a) Name :
b) Address :
c) Monthly Income
d) Nature of Distribution ship Wholesaler Retailer
1) Do you know about unfair trade practices?
Yes No
2) Rank the common type of unfair trade practices are common in pharmaceutical industry?
(Rank 1,2,3,…….,n)
False Representation
Kickbacks (Free Gifts)
False Offers
Non-Compliance of Prescribed Standard
Hoarding, Destruction
Any Other specify
3) Do Pharma companies offer sample medicine to you?
Yes No
4) Do you give discount on MRP?
Yes No
If you, how much % 0-10
10-20
20-30
30-40
Above 40
5) Do you give advice to purchase a particular brand’s medicine to your customers?
Always
Sometimes
Never
6) Do you sell any medicine of expiry date to the customers?
Yes No
If yes, why ……………………………………………………………………….
If not, what you do with these medicines ………………………………………………….
……………………………………………………………………………………………...
7) If you are not having medicine prescribed by doctor then you offer another medicine containing
same salt.
Always
Sometimes
Never
8) Does any company offer free gifts to sell their medicines?
Always
Sometimes
Never
9) Does any Doctor ask you to put stock of any specific medicine for their commission?
Yes No
10) In which sector unfair trade practices’ level is high?

Government Private
11) Do you offer any type of gifts to doctors for the prescription?
Yes No
12) How many % of customers get bill on buying medicine?
10-20
20-30
30-40
40-50
50-60
Above 60
13) Do you check expiry date of medicine before selling to the customer?
Always
Sometimes
Never
14) According to you in which area unfair trade practices is prevailing more?
Operation Theatre Products
Gyna Products
Ortho Sector
Any other ………………………………..
15) Name some companies which offers free gifts after getting demand orders of medicine
from you?
1)
2)
3)
4)
16) Do you know about unfair trade practices Act?

Yes No
17) Do you get price list of the medicines from the manufacturers?
Yes No
18) Do different distributors charge difference price for same medicines?

Yes No
19) Do you have any conditional contract with any company?

Yes No
If yes, then what are the terms and conditions of the contract:
a) Share in Advertisement Expenses
b) Share Profits with the company
c) Sell medicine upto a certain required quantity with no proper reason
d) Discount offered for share in loss compensation
e) Offering unreasonable business profits for selling its medicine
f) Any other Specify…………………………………………….
20) Do you sell any medicine, which is about no expire, at low price?
Yes No
21) Does manufacturer bear dispatch expenses if he dispatch medicine to wholesaler?

Always
Sometimes
Never
22) Does wholesaler bears dispatch expenses if he dispatch medicine to retailer?
Always
Sometimes
Never
23) Do manufactures charge any entrance fee for selling medicine of the company?
Yes No
If yes, Name the Company
a)
b)
c) _
24) Intellectual Property Rights are misused to the detriment of consumer?

Strongly Agree
Agree
Can’t Say (neutral)
Disagree
Strongly Disagree
25) Suggestion from you :

Questionnaire (Customer)

pursuing Ph.d. Programme under the guidance of Dr. A.S. Boora, Reader, IMSAR, MDU, Rohtak under the
title “unfair trade practices in pharmaceutical industry in India”. In this context, I would like to seek you
cooperation. The questionnaire that contains details about your perception on unfair trade practices in
Pharmaceutical industry. The responses elicited would be of immense value to me in my research work.
Thanking you,
Yours faithfully,
Mrs. Anshu Hooda
a) Name :
b) Age :
c) Sex Male Female
d) Occupation:
1. Educational Qualification:
a) Below 5th Standard
b) 5th – 10th Standard
c) 10th – 12th Standard
d) Graduate
e) Post Graduate
2. Are you aware about unfair trade practices in Pharmaceutical industry?
Yes No
3. “Unfair trade practices exist in the market.”
Strongly Agree
Agree
Can’t Say (Neutral)
Disagree
Strongly Disagree
4. Rank the common type of unfair trade practices that prevailing in Pharmaceutical Industry?
False Offers
Any Other specify
5. Any representation about a drug in the advertisement is true.
Strongly Agree
Agree
Disagree
Strongly Disagree
6. Price charged for the medicines is higher than the reasonable price.
Always
Sometimes
Never
7. On what bases doctors give prescription of a medicine.
Knowledge
Commission
Other Please Specify
8. Have you ever seen/observed that company offers gift items along with sample drugs
to doctors for giving prescription to their patients?
Yes No
9. Does your doctor tells you detail about the prescribed drugs?
Yes No
10. Do you think your doctor prescribes excess dose?
Yes No
11. Do you ask about the side effects of excess dose of prescribed drugs?
Yes No
12. Do you ask detail about the prescribed drugs? regarding:
a) Price Always Many times Some times
Not frequently Never
b) Mg Always Many times Some times
c) Purpose Always Many times Some times
d) Generic Drug Always Many times Some times
e) Company Name Always Many times Some times
f) Salt Always Many times Some times
g) Side effect Always Many times Some times
13. Do you take bill after purchasing of Medicine from a chemist shop?
Always
Sometimes
Never
14. Do you check expiry date of the drug?
Always
Sometimes
Never
15. Have you ever given expired drug by your chemist?
Always
Sometimes
Never
16. What action did you take when you find that you have been given expiry drugs by your chemists?
Return to Chemist File a complaint Any other ……………
17. Have you ever purchase any sample medicine from any medicos or doctor?
Always
Sometimes
Never
18. Do you know that a complaint against unfair trade practices can be filled under consumer
protection Act?
Yes No
19. Are you aware about MRTP Act which is related to unfair trade practices?
Yes No
20. Do you know the process of filling any complaint against unfair trade practices?
Yes No
21. What can be the reason for accepting tied-selling of medicines?
a) Follow doctors advice
b) Avoid annoying Doctor
c) Reasonable Price
d) Non-availability at other shops
e) Easy availability
f) Other
22. Do you think doctors mislead patients for purchasing more expensive medicines when less costly
medicine is available in the market (for getting incentives)
Yes No
23. Any suggestion to control unfair trade practices:
21. Any suggestion about the study on “unfair trade practices in pharmaceutical industry”.
Questionnaire (Doctors)
research work.
Thanking you,
Yours faithfully,
Mrs. Anshu Hooda
a) Name :
b) Address :
c) Qualification
d) Monthly Income :-
1) Are you aware about unfair trade practices in pharmaceutical industry?
Yes No
(Rank 1,2,3,…….,n)
False Offers
Any Other specify
Yes No
If yes, do you sell them to you patients?
Always
Sometimes
Never
4) Do Pharma companies offers you any type of benefits for prescribing their medicines?
Always
Sometimes
Never
5) In which sector is unfair trade practices’ level high?

Private Sector Hospital Government Hospitals
6) Do wholesaler offer any type of benefits to doctors for the prescription?
Always
Sometimes
Never
7) In which product is unfair trade practices more common?

Gyna Products
Ortho Sector
Any other please specify ………………………………….
8) Do you have any collusive agreement for tied selling with manufacturers/wholesalers?
Yes No
9) Do you think doctor prescribe more expensive medicine for patients when less costly
medicine is available in the market (for getting incentive)
Yes No
If yes, tell the percentage
10-20
20-30
30-40
40-50
Above 50
10) Do you try to find out less expensive alternative of any effective expensive drug?
Yes No
11) Does diagnostic centre, pharmacist or hospital pay commission for referring the patient for
further treatment?
Always
Sometimes
Never
12) Do you know about unfair trade practices act?
Yes No
13) Any Suggestions
Questionnaire (Medical Representative)

research work.
Thanking you,
Yours faithfully,
Mrs. Anshu Hooda
a) Name of the Company:

b) Address :
c) Name of Respondent :
d) Post :-
1) Do you aware about unfair trade practices in pharmaceutical industry?
Yes No
2) “Unfair trade practices exist in the market.”
Strongly Agree
Agree
Disagree
Strongly Disagree
(Rank 1,2,3,…….,n)
False Offers
Any Other specify
Yes No
5) In which sector is unfair trade practices’ level high?

Government Private
6) Does Pharma company offer you any type of benefit for prescribing their medicines?
Always
Sometimes
Never
7) In which product is unfair trade practices more common?
Gyna Products
Ortho Sector
Any other please specify ………………………………….
8) Do you have any collusive agreement for tied selling with manufacturers/wholesalers?
Yes No
If yes, then what are the terms and conditions of the contract:
a) Share in Advertisement Expenses
b) Share Profits with the company
c) Sell medicine upto a certain required quantity with no proper reason
d) Discount offered for share in loss compensation
e) Offering unreasonable business profits for selling its medicine
f) Any other Specify…………………………………………….
9) Do you give price list to distributors?

Yes No
10) Do you sell any medicine, which is about to expire, at low price?
Yes No
11) Do you have any collusive agreement and tied selling with distributor/ doctors?
Yes No
12) Do you bear dispatch expenses of the medicines?
Yes No
13) Intellectual Property Rights are misused to the detriment of consumer?
Strongly Agree
Agree
Disagree
Strongly Disagree
14) Do pharma company make false claims in advertisement?
Yes No
15) Do you know about Unfair Trade Practices Act?
Yes No

Questionnaire (Distributors) : Mrs. Anshu Hooda

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Questionnaire (Distributors) : Mrs. Anshu Hooda

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Questionnaire (Distributors)

I am Mrs. Anshu Hooda, Associate Professor in MR DAV IMS, Rohtak. I am presently

Mrs. Anshu Hooda

d) Nature of Distribution ship Wholesaler Retailer

1) Do you know about unfair trade practices?

10) In which sector unfair trade practices’ level is high?

12) How many % of customers get bill on buying medicine?

16) Do you know about unfair trade practices Act?

18) Do different distributors charge difference price for same medicines?

19) Do you have any conditional contract with any company?

21) Does manufacturer bear dispatch expenses if he dispatch medicine to wholesaler?

24) Intellectual Property Rights are misused to the detriment of consumer?

25) Suggestion from you :

I am Mrs. Anshu Hooda, Associate Professor in MR DAV IMS, Rohtak. I am presently

Mrs. Anshu Hooda

c) Sex Male Female

Mrs. Anshu Hooda

1) Are you aware about unfair trade practices in pharmaceutical industry?

5) In which sector is unfair trade practices’ level high?

7) In which product is unfair trade practices more common?

I am Mrs. Anshu Hooda, Associate Professor in MR DAV IMS, Rohtak. I am presently

Mrs. Anshu Hooda

a) Name of the Company:

1) Do you aware about unfair trade practices in pharmaceutical industry?

5) In which sector is unfair trade practices’ level high?

9) Do you give price list to distributors?

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