Messenger Communication Platform Pricing | MessengerPeople about:reader?url=https://www.messengerpeople.com/pricing/#15...

messengerpeople.com

Messenger Communication
Platform Pricing | MessengerPeople
3-4 minutes

All the essential information about the Messenger

Communication Platform pricing at a glance. Whether you’re
a small business or a big enterprise, whether you want to set
up a service for various brands or multiple languages, we
have the best solution for you.

If you have any questions, feel free to contact our team at any
time.

Messenger Communication Platform

Your Solution for Successful Customer Communication

via Messaging Apps

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With the Messenger Communication Platform,

MessengerPeople lets you intuitively manage your customer
inquiries via messaging apps. Whether via WhatsApp,
Facebook Messenger, Apple Business Chat, Telegram, or
Viber – with the Messenger Communication Platform you can
communicate with your customers professionally and in full
compliance with data protection regulations.

Chat with your customers on one central

platform, whether they’re writing from
1:1 Chat
WhatsApp, Apple Business Chat, Facebook,
Telegram, or Viber.
Coordinate tickets flexibly within your
Ticket
customer service team and assign tickets to
Assignment
the right employee using Drag & Drop
Note down important user information that can
help resolve their inquiry. Properties can be
User documented manually or automatically with a
Properties Chatbot. Your users can see and edit their set
properties at any time by typing “profile” into
the chat.
Role &
Multiple agents can work together as a team
Access
with various roles and access rights.
Management
Respond to oft-repeated questions
Chatblocks automatically by creating a text or file as a
pre-set Chatblock.
Our Chatbot Builder is a versatile tool for
Chatbot
creating Chatbots that can answer customers
Builder
automatically and support your service team.

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Track your ticket processing with our internal

Statistiken
statistics.
Our API allows you to integrate our tool within
your current CRM system. You can find the
API
API documentation at 
rest.messengerpeople.com.
Companies with multiple brands, languages,
or interest groups can set up a variety of
channels. Main administrators will be
Channel
responsible for each channel. If you are
interested in having a multi-channel account,
feel free to contact us.
Our support is happy to help over e-mail or
phone. Telephone service is available
Premium
Monday-Friday 9 am – 4 pm, e-mail service is
Service
available Monday- Friday 8.30 am – 4.30 pm,
ECT.
Data Processing Contracts regulate how
MessengerPeople handles customer data. We
AVV
are happy to create a Data Processing
Contract for your company.
699€ monthly (10,000 chat answers, 5
Basic fee
agents & 1 channel included)
Additional chat
20€ / 1,000 answers
answers
Additional agents 49€ / per agent monthly
Additional
99€ /per channel monthly
channels
Using the individual messaging services as a communication

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channel can result in additional costs for the company. For the
end user of the messaging service, communication remains
free. For more information, please contact us.

Have further questions? Get in touch with us.

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