Copyright (c) 2018, Oracle. All rights reserved.

Recommended Set Up for Client/Server Products with Oracle E-Business Suite 11i and R12 (Doc
ID 277535.1)

In This Document

Section 1.Overview
Section 2. Certification Matrix
Section 3. Server Security
Section 4. Product Configuration and Requirements
Section 5. Users Access
Section 6. Additional Information

This document provides desktop client operating system certification information for Oracle E-Business Suite desktop client
products. For detailed product information, see the relevant product implementation or user guide at Oracle Applications
Documentation. For further product certification information check the Certification link at My Oracle Support.

This document also describes the steps needed to run Oracle Client/Server products on servers rather than end user desktop
clients.

The most current version of this document can be obtained in Document 277535.1.

There is a change log at the end of this document.

Section 1. Overview
It may be preferable for all components requiring direct connection to the Oracle E-Business Suite database are deployed on
servers rather than on end user desktop clients.

The Oracle E-Business Suite architecture mostly supports this requirement natively through a three-tier deployment in which
end user browser sessions connect to a middle tier of servers running Oracle 9i Application Server. For the few exception
cases in which Oracle E-Business Suite components or associated development tools are not directed through Oracle
Application Server, it is recommended that they are deployed in a remote server environment using either Windows Server
Terminal Services, Citrix or Tarantella.

This document outlines any extra set up steps that may be required to run the products recommended for this architecture.
These instructions cover Windows Terminal Services, Citrix MetaFrame and Tarantella shared server software.

Special instructions and other relevant information can be found by following the various sections within this document. If you
intend to run other Oracle Applications products using 3rd party software, refer to Document 122452.1 titled, 'Global Customer
Services Customization Guidelines '.

For further information on security in Oracle E-Business Suite 11i refer to Document 189367.1 titled, 'Secure Configuration
Guide for Oracle E-Business Suite 11i'.

Windows 10

The certification of some of the desktop client/server products with Windows 10 within this document are currently on
going. As product certification progresses we will update this document accordingly.

Disclaimer

The preceding is intended to outline our general product direction. It is intended for information purposes only, and
may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality,
and should not be relied upon in making purchasing decision. The development, release, and timing of any features
or functionality described for Oracles products remains at the sole discretion of Oracle.
Section 2. Certification Matrix
The table below outlines the certification status of Client/Server products with Oracle E-Business Suite R11i and R12.

For further information regarding baselines or any other requirements click on the Product link.

Oracle E-Business Suite R12

EBS 12.x

Windows Windows Windows Windows

Product
Vista Note 1 7 8 10

Applications Desktop Obsolete

Integrator (Use WebADI instead)

Balanced Scorecard Architect Obsolete

BI Publisher Desktop Tools

Certified Not Certifed
(formally XML Publisher)

Configurator Developer Client Certified Not Certified

Discoverer
Certified Not Certified
Administrator/Desktop
Obsolete
Financial Analyzer Client (Use Financial Analyzer Web version)

Forms/Reports Developer
Certified Not Certified
(Dev 10g)

JDeveloper OA Extensions Certification

Certified
(JDev 10g) Pending

Obsolete
Sales Analyzer Client (Use Sales Analyzer Web version)

Sales for Handhelds (Outlook

Certified Not Certified
Sync Client)

Warehouse Builder Client Certified Not Certified

Workflow Builder Certified

XML Gateway Message

Certified
Designer

Note 1Microsoft ended support of Vista on 11th April 2017. If you are running this desktop operating system see 3rd
Party Software Support Lifecycle

Oracle E-Business Suite 11i

Oracle E-Business Suite 11i is in extended support. There are no plans to certify any of the products listed below against
Windows 10.

EBS 11i

Windows Windows Windows

Product
Vista Note 1 7 8

Obsolete
Applications Desktop Integrator (Use WebADI instead)
 Balanced Scorecard Architect Obsolete

BI Publisher Desktop Tools (formally

Certified Not Certified
XML Publisher)

Configurator Developer Client Certified

Discoverer Administrator/Desktop Certified Not Certified

Obsolete
Financial Analyzer Client (Use Financial Analyzer Web version)

Forms/Reports Developer (Dev 6i) Certified Not Certified

JDeveloper OA Extensions (JDev 9i) Certified Not Certified

Obsolete
Sales Analyzer Client (Use Sales Analyzer Web version)

Sales for Handhelds (Outlook Sync

Not Certified
Client)

Warehouse Builder Client Certified Certification Pending

Workflow Builder Certified

XML Gateway Message Designer Certified

Note 1Microsoft ended support of Vista on 11th April 2017. If you are running this desktop operating system see 3rd
Party Software Support Lifecycle

3rd Party Software Support Lifecycle

Oracle's certification of the various third party client operating system, service pack levels and browsers aligns with the
respective vendor's support life cycle.

Internet Explorer, Windows desktop operating system and service pack requirements are available from Microsoft.

Microsoft Windows 10 Servicing Options

Microsoft provides updates for Windows 10 via three service branch options: Current Branch (CB), Current Branch
for Business (CBB), & Long-term Servicing Branch (LTSB).
EBS works with all three Windows 10 service options: Current Branch (CB), Current Branch for Business (CBB), and
the Long Term Servicing Branch (LTSB)

Section 3. Server Security

Menu

Oracle Application Server Security

Managed SQL*Net Access

Oracle Application Server Security

To ensure that only authorized application servers are connected to the database server, 'Application Server Security'
should be set to 'SECURE'.

Information on activating server security is available in the 'Oracle E-Business Suite Security' section of the 'Best
Practices for Securing Oracle E-Business Suite' white paper. This document can be accessed via Document 189367.1.
 This information is also available in the 'Administering Server Security' section within appendix G : 'Setting Up and
Maintaining Oracle Applications' of the 'Oracle Applications System Administrators Guide'.

Managed SQL*Net Access

Managed SQL*Net Access enables you to allow or restrict client access to designated database servers. This feature
should be enabled to ensure that only the shared server has access to the Database. To allow your shared server direct
access to the Oracle E-Business Suite database server, you must explicitly grant access as outlined below;

Oracle Applications 11.5.10 users may configure this feature automatically through AutoConfig. For further information,
see Document 281758.1, titled 'Additional Features in Oracle Applications Manager in Oracle Applications Release
11.5.10'.

This feature may also be enabled manually in 9i and above by following the instructions in the 'Oracle TNS Listener
Security' -> 'Network' -> 'Add IP Restrictions or Enable Valid Node Checking' section of the 'Best Practices for Securing
Oracle E-Business Suite' white paper. This document can be accessed via Document 189367.1.

(AutoConfig enabled users - Any manual updates done in this way will be lost when you run AutoConfig on your Db tier. AutoConfig
users should use the OAM wizard to update these values as outlined in Document 281758.1, titled 'Additional Features in Oracle
Applications Manager in Oracle Applications Release 11.5.10').

Section 4. Product Configuration and Requirements

Applications Desktop Integrator

Note: This product is now obsolete, use WebADI instead. The information included in this section is for historical
purposes.

Certification Information

Oracle E-Business Suite R12

Applications Desktop Integrator client is not supported with Oracle E-Business Suite R12, use Web Applications Desktop
Integrator (WebADI) instead. For further information on WebADI, see Document 417692.1 titled, 'Installing,
Configuring and Troubleshooting Web ADI (Web Applications Desktop Integrator)'.

Deploying Applications Desktop Integrator on a Server

To set up Applications Desktop Integrator client to run on a server follow the steps below:

Install and configure Client Applications Desktop Integrator (ADI) version 7.2 as outlined in the ADI Installation Guide.

Set up an ADI user as outlined in the User Access section below, entering the correct path to the start-up program for
example: [ORACLE_HOME]\bin\GLDI9032.EXE

(Where the [ORACLE_HOME] directory is where you installed Desktop Integrator)

Balanced Scorecard Architect

Note: This product is now obsolete. The information included in this section is for historical purposes.

Certification Information

Oracle E-Business Suite R12

For information on Balanced Scorecard Architect with Oracle E-Business Suite R12 see Document 889034.1 titled,
'Balanced Scorecard Client Patch FAQ for e-Business Suite 12'.
Deploying Balanced Scorecard Architect on a Server

To set up Balanced Scorecard Architect to run on a server, follow the steps below:

As a user with Administrator privileges, install Balanced Scorecard as outlined in the 'Oracle Balanced Scorecard Install
Guide'.

When following the 'Post-Installation Tasks' section of the install guide, for
'Step 3 Define the Data Source Name' ensure you configure your 'Data Source Name (DSN)' under the 'System DSN'
tab.

Allowing User Responsibility Access

To allow User Responsibility access to BSC you will additionally need to follow these steps;

Logged on as an administrator, open the WINNT\system32\regedit32.exe file on the shared server.

Select the HKEY_LOCAL_MACHINE\SOFTWARE\ODBC key
Select Security from the menu options.
Give the BSC User or the User group Full Control of this key.
Save your changes.

Set up a Balanced Scorecard user as outlined in the User Access section below, entering the correct path to the start-up
program for example; [ORACLE_HOME]\Obsc\Wizards\Architect\OBSC_Architect.exe

(Where the [ORACLE_HOME] directory is where you installed Balanced Scorecard)

BI Publisher Desktop Tools (formerly XML Publisher)

Certification Information

Windows Vista Users

BI Publisher Desktop Tools is certified for Windows Vista users.

Windows 7 Users

BI Publisher Desktop Tools (Patch 12395372) is certified for Windows 7 users.

Windows 8 & Windows 10 Users

BI Publisher Desktop Tools (Patch 12395372) is not certified for Windows 8 or Windows 10.

For further information on BI Publisher Desktop patching see Document 1138602.1, titled 'Overview of Available Patches for
Oracle XML Publisher embedded in the Oracle E-Business Suite'.

Configurator Developer Client

Certification Information

Oracle E-Business Suite R12

Configurator Developer client is certified on Windows Vista, Windows 7 and Windows 8 for Oracle E-Business Suite
R12.x.

Oracle E-Business Suite 11i

Configurator Developer client is certified on Windows Vista, Windows 7 and Windows 8 for Oracle E-Business Suite 11i.

Deploying Configurator Developer Client on a Server

To set up Configurator Developer client to run on a server, follow the steps below:
 As a user with Administrator privileges, install Configurator Developer as outlined in the 'Oracle Configurator Installation
Guide'. Also follow section '4.4 Oracle Configurator Developer Client/Server Environments' of this installation guide
Set up a Configurator Developer user as outlined in the User Access section below, entering the correct path to the
start-up program for example: [ORACLE_HOME]\Developer\SPDeveloper.exe

(Where the [ORACLE_HOME] directory is where you installed Configurator Developer)

Windows Vista, Windows 7 and Windows 8 Users

The client release of Configurator Developer is not supported on Windows Vista, Windows 7 or Windows 8.

Discoverer Administrator/Desktop

Certification Information

For further information on Discoverer certification information, see Document 233047.1 titled, 'How To Find Oracle BI
Discoverer 10g and 11g Certification Information'.

Windows 8 & Windows 10 (32-bit & 64-bit)

Discoverer Administrator/Desktop is not currently certified with Windows 8 or Windows 10.

Windows 7 (32-bit & 64-bit)

Discoverer Administrator/Desktop 11g R1 PS1 and higher is certified on Windows 7. This is only available as a 32-bit
version, there are no plans to release a 64-bit version of this product.

Windows Vista

Discoverer Administrator/Desktop 10.1.2.3 and higher is certified on Windows Vista. For installation information, see
Document 564739.1 titled, 'How to Install Oracle Discoverer Administrator / Discoverer Desktop 10g (10.1.2) on
Windows Vista'.

Deploying Discoverer Administrator/Desktop on a Server

To set up Discoverer Administrator/Desktop to run on a server, follow the steps below:

As a user with Administrator privileges, install and configure Discoverer Administrator as outlined in its documentation.

Set up a Discoverer user as outlined in the User Access section below, entering the correct path to the start-up program
for example: [ORACLE_HOME]\bin\dis51adm.exe

(Where the [ORACLE_HOME] directory is where you installed Discoverer Administrator)

Financial Analyzer

Note: This product is now obsolete, use Financial Analyzer web version instead. The information included in this section is
for historical purposes.

Certification Information

Oracle E-Business Suite R12

The client release of Financial Analyzer is not certified with Oracle E-Business Suite R12, use the Financial Analyzer web
version instead.

Oracle E-Business Suite 11i

 The client release of Financial Analyzer is not certified on Windows Vista or Windows 7, use the Financial Analyzer web
version instead.

Deploying Financial Analyzer Client on a Server

To set up Financial Analyzer Client to run on a server, follow the steps below:

As a user with Administrator privileges, install and configure Financial Analyzer as outlined in its documentation.

Set up a Financial Analyzer user as outlined in the User Access section below, entering the correct path to the start-up
program for example: [ORACLE_HOME]\olap\ofa640\thinclient\fmsplnr.exe

(Where the [ORACLE_HOME] directory is where you installed Financial Analyzer)

Forms/Reports Developer

Certification Information

Oracle E-Business Suite R12.x

Forms Developer/Reports Designer 10g are included within the Developer Suite 10g package and are certified for
Oracle E-Business Suite R12.2 and 12.1 users on the following desktop client operating systems:

Windows 7 (32-bit)
Windows Vista (32-bit)

For further information regarding certification and installation see:

'Certification of Oracle Developer Suite 10g (10.1.2) on Windows 7 (32-bit)' (Document 1292919.1)
'How to Install Developer Suite 10.1.2.3 on Windows Vista or Windows 7 (32bit)' (Document 559067.1)

Oracle E-Business Suite 11i

Forms/Reports Developer 6i is certified for Oracle E-Business Suite 11i users on the following desktop client operating
systems:

Windows 7 (32-bit)
Windows Vista (32-bit)

Note: Installation on Windows Vista and Windows 7 (32-bit) requires the executable to be run in 'Compatibility
Mode'. For further details see the Windows Compatibility Mode section below.

Known Issues

Forms/Reports Developer 6i Installation

If the environment PATH variable is greater than 1000 characters when attempting to install Forms Developer 6i the
following error will display:

forms60.vrf(78):OS_ERROR while getting value Path

To fix this issue, reduce the number of characters in the PATH to below 1000 characters before installing.

1. Control Panel -> System -> Advanced System Settings -> Environment Variables -> System Variables: Path
2. SAVE a copy of the current Path variable as a back up to notepad or similar. (This can be restored later)
3. Reduce the Path value and add the Forms Developer 6i path (e.g. C:\Oracle\Dev6_Home\BIN) to the end,
ensuring it is less than 1000 characters in total
4. Run the Forms Developer 6i installation again
5. After the installation has been completed copy back the original Path variable saved in step 2 and add the
Forms Developer 6i path (e.g. C:\Oracle\Dev6_Home\BIN) to the end of the variable.
JDeveloper OA Extensions (JDev 10g and Jdev 9i)

Note: The latest JDeveloper OA Extensions patches are listed in Document 416708.1 titled, 'How to Find the Correct
Version of JDeveloper to Use with Oracle E-Business Suite 11i or Release 12.x'. Use the patch as appropriate to your
Oracle E-Business Suite environment.

Certification Information JDev 10g (10.1.3.3.0)

Windows 10 Users

The certification of JDeveloper OA Extensions 10g on Windows 10 for Oracle E-Business Suite 12.2 and 12.1 is currently
in progress.

Windows 8.1 Users

JDeveloper OA Extensions 10g is certified on Windows 8.1 for Oracle E-Business Suite 12.2.x and 12.1.3.

Windows Vista and Windows 7 Users

JDeveloper OA Extensions 10g is certified on Windows Vista and Windows 7 for Oracle E-Business Suite 12.2.x and
12.1.3.

Certification Information JDev 9i (9.0.3)

Oracle E-Business Suite 11i

Windows Vista, Windows 7 and Windows 8.1 Users

JDeveloper OA Extensions 9i has been certified for Oracle E-Business Suite 11i users (11i.ATG_PF.H.delta.7) running on
Windows Vista, Windows 7 and Windows 8.1 with the following patch requirement:

Patch 8751878 9I JDeveloper with OA Extension aru for 11I RUP7 or later.

Known Issues

Windows 7 UI Issues

JDeveloper 9i has 4 different look and feel options, CDE/Mofif, Metal, Oracle and Windows. Using the Oracle or
Windows look and feel can display the problems outlined below.

Windows Look and Feel

JDeveloper 9i running on Windows 7 using the (default) 'Windows' 'Look and Feel' will cause UI issues within the
product, for example tree nodes, buttons etc. not displaying correctly. To workaround this issue Change the
Look and Feel to one of the other options (CDE/Mofif, Metal or Oracle)

Oracle Look and Feel

JDeveloper 9i running on Windows 7 using the 'Oracle' 'Look and Feel' will display the following problems:

Shortcut keys such as 'tab' and Shift tab' do not work within the 'Property Inspector' window.
Search value in the shuttle does not work in the BC4J creation wizard causing you to use the scrollbar to
go to the required value.

To workaround these issues Change the Look and Feel to one of the other options (CDE/Mofif, Metal or
Windows)

Change the Look and Feel

 The 'Look and Feel' within JDeveloper can be changed through the following menu path (using 'Metal' as an example):

Tools -> Preferences -> Environment -> Look and Feel: Metal

After changing this setting, close then restart JDeveloper for the changes to take effect.

Sales Analyzer

Note: This product is now obsolete, use Sales Analyzer web version instead. The information included in this section is for
historical purposes.

Certification Information

The client release of Sales Analyzer is not certified on Windows Vista, Windows 7 or Windows 8, use the Sales Analyzer
web version instead.

Oracle E-Business Suite R12

The client release of Sales Analyzer is not certified for Oracle E-Business Suite R12, use the Sales Analyzer web version
instead.

Deploying Sales Analyzer Client on a Server

To set up Sales Analyzer client release on a server, follow the steps below:

As a user with Administrator privileges, install and configure Sales Analyzer as outlined in its documentation.

Set up a Sales Analyzer user as outlined in the User Access section below, entering the correct path to the start-up
program for example: [ORACLE_HOME]\olap\osa640\analyzer.exe

(Where the [ORACLE_HOME] directory is where you installed Sales Analyzer)

Sales for Handhelds

Certification Information

Oracle E-Business Suite R12

Windows 10 and Windows 8

The Outlook Sales Client on Windows 10 (32-bit & 64-bit) and Windows 8 (32-bit & 64-bit) with the Outlook (32-bit)
application for Oracle E-Business Suite has not been certified.

Windows 7

The Outlook Sales Client for both Windows 7 (32-bit) and Windows 7 (64-bit) is certified with the Outlook (32-bit)
application for Oracle E-Business Suite R12.0.6 and R12.1.1 and higher running the following patches:

Oracle E-Business Suite 12.0.6 users must apply Patch 9276863:R12.ASP.A

Oracle E-Business Suite 12.1.1 or higher users must apply Patch 9276863:R12.ASP.B

Oracle E-Business Suite 11i

Desktop outlook synchronization client is not certified for Oracle E-Business Suite 11i users running Windows Vista,
Windows 7 or Windows 8.

Warehouse Builder Client

Certification Information

Windows 10 and Windows 8

Warehouse Builder client has not been certified for Windows 10 or Windows 8.

Windows 7 (32-bit)

Warehouse Builder client is certified for Windows 7 (32-bit) with 11GR2 (11.2) and higher.

Windows 7 (64-bit)

Warehouse Builder client is certified for Windows 7 (64-bit) with 11GR2 (11.2.0.3) and higher.

For further information see Document 1073079.1 titled, 'Oracle Warehouse Builder Certification on Windows 7'

Windows Windows Vista

Warehouse Builder client is certified on Windows Vista, see Document 340955.1 for further details.

Deploying Warehouse Builder Client on a Server

To set up Warehouse Builder client on a server, follow the steps below:

Install and configure Oracle Warehouse Builder client as outlined in the Warehouse Builder Installation Guide.

Set up a Warehouse Builder user as outlined in the User Access section below, entering the correct path to the start-up
program for example: [ORACLE_HOME]\bin\launch.exe

(Where the [ORACLE_HOME] directory is where you installed Warehouse Builder)

Workflow Builder Client

Certification Information

Oracle E-Business Suite R12 Users

Workflow Builder Client 2.6.3 (Patch 6970344) is certified for Oracle E-Business Suite 12.2 and 12.1 on the following
Windows desktop operating systems:

Windows 10 (32-bit and 64-bit)

Windows 8 (32-bit & 64-bit)
Windows 7 (32-bit & 64-bit)
Windows Vista

Oracle E-Business Suite 11i Users

Workflow Builder Client 2.6.3 (Patch 6970344) is certified for Oracle E-Business Suite 11i on the following Windows
desktop operating systems:

Windows 8 (32-bit & 64-bit)

Windows 7 (32-bit & 64-bit)
Windows Vista

Note: Although the readme of Patch 6970344 states it is for EBS 12.1 users, it can also be used with EBS 12.2 and
EBS 11i.

Note: Installation requires running the executable in Windows 'Compatibility Mode'. For further details see the
Windows Compatibility Mode section below.
Known Issues

Workflow Builder Client cannot be used in conjunction with an encrypted TNS listener.

Deploying Workflow Builder Client on a Server

To set up Workflow Builder client on a server, follow the steps below:

Install and configure Workflow Builder as specified in the Oracle Workflow Client Installation Notes.

Set up a Workflow Builder user as outlined in the User Access section below, entering the correct path to the start-up
program for example: [ORACLE_HOME]\bin\WFBLDR.EXE

(Where the [ORACLE_HOME] directory is where you installed Workflow Builder)

Note:- If you are using Workflow Builder on a WTS2000 or WTS2003 platform, you may wish to give users, 'Power
User'
access. Giving only 'User'
access has the following limitations when using the product;

'Developer Mode' and the 'Help Files' will not

work.
The Icons and Template files will also not
work, unless you follow the 'Additional Steps for User
Responsibility Access' below.

(There are no plans to provide a permanent fix to this issue as the architecture changes to a JDeveloper Workflow Model in release 11iX.
This will remove the requirement to run the product on a shared server.)

Additional Steps for User Responsibility Access

If you are using Workflow Builder on a WTS2000 or WTS2003 platform, and are accessing it with a 'user' responsibility
you will also need to run the following steps for the 'Templates' and 'Icons' to work correctly;

Copy the template files from [ORACLE_HOME]\wf\DATA\US and the Icons from [ORACLE_HOME]\wf\ICON to the root
directory of the drive that you have installed Workflow Builder (for example C:\).

XML Gateway Message Designer

Certification Information

Oracle E-Business Suite R12 Users

XML Gateway Message Designer version 2.6.3 (Patch 6970344) is certified for Oracle E-Business Suite 12.2 and 12.1 on
the following Windows desktop client operating systems:

Windows 10 (32-bit and 64-bit)

Windows 8 (32-bit & 64-bit)
Windows 7 (32-bit & 64-bit)
Windows Vista

Oracle E-Business Suite 11i Users

XML Gateway Message Designer version 2.6.3 (Patch 6970344) is certified for Oracle E-Business Suite 11i on the
following Windows desktop client operating systems:

Windows 8 (32-bit & 64-bit)

Windows 7 (32-bit & 64-bit)
Windows Vista

Note: Although the readme of Patch 6970344 states it is for EBS 12.1 users, it can also be used with EBS 12.2 and
EBS 11i.
 Note: Installation requires running the executable in Windows 'Compatibility Mode'. For further details see the
Windows Compatibility Mode section below.

Deploying XML Gateway Client on a Server

To set up XML Gateway Client on a server, follow the steps below:

Install and configure XML Gateway Client as specified in the Oracle Workflow Client Installation Notes.

Set up a Workflow Builder user as outlined in the User Access section below, entering the correct path to the start-up
program for example: [ORACLE_HOME]\ecx\MessageDesigner.bat

(Where the [ORACLE_HOME] directory is where you installed XML Gateway)

Section 5. User Access

To ensure a secure environment it is desirable to allow user access to the required product through a 'dumb' window, rather
than allowing desktop access. Therefore ensure that the start-up program for a particular product is specified, either against
the user on the windows server where the client software is installed, or within the object or published application file if using
Tarantella or Citrix.

Users should also only have User responsibility to the server rather than having access through an administrators
responsibility.

A start-up program can be set against a user on a Windows server as outlined below:

Windows Terminal Server 2003 and Later

Sign on to WTS as a user with administrative responsibilities

Go to Start -> All Programs -> Administrative Tasks -> Computer Management -> System Tools ->
Local Users and Groups -> Users
Select Action -> New User from the menu bar
Add the username and any other details as required and click the create button
Specify the Users Start Up program - Double click on the newly created user to bring up the User Properties
window.
Select the Environment Tab and tick the Start the Following Program at Login box.
Under Program File Name enter the path to the start-up executable file of the product this user requires
access to, as specified in the Product Configuration section above.
Add the User to the Remote Desktop Users Group - In the User Properties Window select the Member
Of tab and add the group Remote Desktop Users. You may also remove the defaulted Users group.

Section 6. Additional Information

Windows Compatibility Mode

Installing certain applications on Windows Vista or Windows 7 may require installation through Windows compatibility mode.
The Oracle Universal Installer (OUI) will not run successfully on these platforms so there is a requirement to run in XP
compatibility mode to install the application successfully. To install an application in compatibility mode use one of the
methods outlined below:

Setting Compatibility Mode Manually

To set compatibility mode before running the executable follow these steps;

1. Right click on the 'setup.exe' for the application

2. Select 'Troubleshoot Compatibility' and the 'Program Compatibility' window should open
3. Click the option 'Try recommended settings'
 4. The 'Windows compatibility mode' should be set to 'Windows XP (Service Pack 2)' or 'Windows XP (Service Pack
3)'
5. Click the 'Start the program...'
6. If the 'User Account Control' window opens with the message, 'Do you want to allow the following program from
an unknown publisher to make changes to this computer?', select 'Yes'
7. The 'Oracle Universal Installer' window should now open allowing installation of the application

Let Windows Set Compatibility Mode

1. Run the 'setup.exe' for the application

2. If the 'User Account Control' window opens with the message, 'Do you want to allow the following program from
an unknown publisher to make changes to this computer?', select 'Yes'
3. When the 'Oracle Universal Installer' window tries to open the following Error window appears:

4. Click the 'OK' button and the 'Program Compatibility Assistant' window will open

5. Select the option, 'Reinstall using the recommended settings'

6. If the 'User Account Control' window opens with the message, 'Do you want to allow the following program from
an unknown publisher to make changes to this computer?', select 'Yes'
7. The 'Oracle Universal Installer' window should now open allowing installation of the application

Terminal Server Install Mode

To install a product onto Windows Terminal Server you may first need to place the system into Terminal Server's install mode.
(Terminal Server in Remote Administration mode does not use install mode). Install mode can be set by using either of the
two methods below:-

1. Run the install from Add/Remove Programs Tool in the Control Panel -

Sign onto the system as a user with Administrator privileges

Go to Settings -> Control Panel -> Add/Remove Programs -> Add New Programs and run the installation from
there

2a. Set install mode from the command line -

 Sign onto the system as a user with Administrator privileges
At the command prompt, type change user /install
Press 'Enter' and you should see the message 'User session is ready to install applications'
Type exit and press 'Enter'
You can now add or remove the required programs.

2b. Set execute mode from the command line -

Once the program is installed or removed you should place the system in execute mode as follows;
At the command prompt, type change user /execute
Press 'Enter' and you should see the message 'User session is ready to execute applications'
Type exit and press 'Enter'

Related Notes

Deploying JRE (Native Plug-in) for Windows Clients in Oracle E-Business Suite 11i (Document 290807.1)
Deploying JRE (Native Plug-in) for Windows Clients in Oracle E-Business Suite Release 12 (Document 393931.1)
Recommended Browsers for Oracle E-Business Suite 11i (Document 285218.1)
Recommended Browsers for Oracle E-Business Suite Release 12 (Document 389422.1)
Microsoft Office Integration with Oracle E-Business Suite 11i and R12 (Document 1077728.1)

Change Log

Date Description

Feb 9, 2018 Rescinded Forms/Reports Developer 10g certification on Windows 8.1 and 10 for EBS 12.x.

Nov 21, 2016 Added Windows 10 servicing options to 3rd Party Software Support Lifecycle

May 13 , 2016 Added Windows 10 certification with EBS 12.x for Workflow Builder and XML Gateway Message Designer.

Feb 29, 2016 Removed Windows XP information and Financial Services Suite information as the product is obsolete.

Dec 30, 2004 Initial Document

Note 277535.1 by Oracle Applications Development

Copyright © 2004, 2018 Oracle

REFERENCES

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