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Technical
Specifications
February 2017
Table of Contents
1. Introduction ................................................................................................................................ 3
2. Metering technical specifications ............................................................................................. 3
2.1 Water meter types ............................................................................................................. 3
2.2 Water service and meter sizing ......................................................................................... 3
2.3 Water meter serial numbering ........................................................................................... 3
3. Sub-metering technical specifications ..................................................................................... 4
3.1 Application and approval ................................................................................................... 4
3.2 Meters ............................................................................................................................... 4
3.2.1 Master meter............................................................................................................ 4
3.2.2 Sub-meters .............................................................................................................. 5
3.2.3 Cold water systems.................................................................................................. 6
3.2.4 Hot water systems ................................................................................................... 6
3.2.5 Recycled water systems .......................................................................................... 6
3.2.6 Installation of sub-meters ......................................................................................... 6
3.3 Complex design ................................................................................................................ 7
3.3.1 Detached Dwellings .......................................................................................................... 7
3.3.2 Duplexes ........................................................................................................................... 7
3.3.3 Horizontal complexes ............................................................................................... 8
3.3.4 Vertical complexes ................................................................................................... 8
3.3.5 Mixed use complexes .............................................................................................. 9
3.4 Fire Services Metering ...................................................................................................10
3.5 Automatic meter reading ..................................................................................................10
3.5.1 Technical requirements ...........................................................................................10
3.5.2 Installation requirements .........................................................................................10
3.5.3 Electrical requirements............................................................................................11
3.6 Enclosures .......................................................................................................................11
3.6.1 Water sub-meter enclosures ...................................................................................11
3.6.2 Water sub-meters in-ground ...................................................................................12
3.6.3 Automatic meter reading enclosures .......................................................................12
3.7 Connectivity audit .............................................................................................................13
3.7.1 Certification of work ................................................................................................13
3.7.2 Asset handover to the City ......................................................................................13
Open bore meters are either an ultrasonic or electromagnetic meters. The following information provides advice
for the plumber or hydraulic engineer on determining which type of meter (for 100mm and 150mm size services
only) to specify for the development:
City Officers from Gold Coast Water and Waste (GCWW) will also conduct a pre-start meeting to ensure
proposed installation designs meet City standards and specifications.
The Developer shall submit drawings and hydraulic plans to the City for approval and must include:
• location of each sub-meter in the complex
• the make and model of the proposed sub-meters
• detailed information regarding the sub meter assembly and arrangement
• sub-meter enclosure location and type, and if applicable
• details of any AMR equipment and location.
The Developer must complete and submit the ‘Application to work on the City’s infrastructure’ form to enable the
installation of a master meter at the boundary of the complex (new developments). The form can be
downloaded from cityofgoldcoast.com.au/nmec.
The installation of sub-meters will not proceed until we have approved the application.
The approval of the sub-meters is conditionally linked to the connection approval. The Certificate of
Classification will not be issued until the installation of sub-meters and associated AMR system (if applicable)
has been installed, commissioned and handed over to the City.
3.2 Meters
3.2.1 Master meter
A master meter shall be installed at the property, complex or development to measure the water supply entering
the property.
The master meter is to be installed to the City standards and specifications at the expense of the Developer.
The City will own the master meter and be responsible for its maintenance, verification, calibration and
replacement.
For developments constructed post 1 January 2008, the pipes or any fittings between the master meter and the
sub-meters shall remain the property of the building owner. The master meter and any AMR system related to
the sub-meters and the sub-meter assemblies themselves shall remain the property of the City for maintenance
and replacement.
Figure 3.1 Typical sub-meter and master meter set-up in a complex with common property
SUB
SUB
3.2.2 Sub-meters
Sub-meter specifications
All meters and sub-meters, location and type will require City approval.
The Developer is responsible for the installation of sub-meters. The City’s Plumbing and Drainage section will
conduct inspections to make sure the installation has been completed in accordance with the Plumbing and
Drainage Act 2002 and AS/NZS 3500.
• All sub-meters shall be selected from the City's approved water meter list.
• All sub-meters shall be installed in the approved City format.
• All sub-meters shall be installed in a common or public access area and have unique serial numbers.
• All sub-meters of the same size installed in a complex shall be the same make and model.
• Sub-meters shall be installed no higher than 1800 millimetres.
• All sub-meters shall have service pipe on the inlet and outlet side of the sub meter assembly (no fittings
connected directly to the assembly).
Sub-meters of 20 millimetres, or in some applications larger sizes if the hydraulic design prescribes, shall be
installed within developments to measure individual units and common property water supply.
For developments constructed post 1 January 2008, all sub-meters shall be installed within a development at
the time of construction and shall be of the same make and model and have unique serial numbers.
For developments constructed pre 1 January 2008, all sub-meters shall be installed within a development
(following applications approval) and shall be of the same make and model and have unique serial numbers.
Where hot water is supplied through individual hot water systems there is no requirement to install a separate
sub-meter for each hot water system. The hot water in this situation is measured through the cold water sub-
meter.
Where hot water is supplied from a communal hot water system, the system is required to be sub-metered. A
sub-meter must be installed on the cold water intake of the communal hot water system and the hot water
consumption will be billed to the Body Corporate as common property water consumption.
Where developments are in a dual reticulation area, sub-metering of the non-drinking water supply is required.
Sub-meters used for measuring non-drinking water shall be installed in the approved format and selected from
the City’s approved suppliers list.
Sub-meters used for measuring non-drinking water are required to be coloured purple/lilac.
The Developer is responsible for installing the sub-meters. The City’s Plumbing and Drainage section will
conduct inspections to make sure installations have been completed in accordance with the Metering Technical
Specification, Plumbing and Drainage Act 2002, AS/NZS 3500.1, and the City Plumbing and Drainage approved
hydraulic plans.
Where possible sub-meters shall be grouped together and in a location that is unrestricted at all times. Sub-
meters are not to be installed/encased in concrete (i.e. driveways, footpaths).
Only licensed plumbers are permitted to install sub-meters in complexes. All work shall be carried out in
compliance with all relevant Acts, regulations and by-laws and these technical specifications and guidelines.
They should include the:
• Work, Health and Safety Act 2011.
• Electricity Supply Act 1994
• AS3000 – SAA Wiring Rules.
On completion of the sub-meter installation, the City will carry out a ‘connectivity audit’ to ensure each
unit/lot/storey in the complex is supplied through one sub-meter only and the meter matches the description in
the ‘Sub-Meter Assessment Checklist’.
Where a Class 1 building is extended under the same roofline for family accommodation or similar, the allotment
will be serviced by one master meter only and no approval for a second master meter will be given.
3.3.2 Duplexes
Where a duplex, established prior to 2008, has a single water meter servicing both properties, a customer may
apply to have a second meter installed so that both properties have their own water meter and are billed for
individual water usage.
Two scenarios are depicted in Figure 3.2 for a second water meter connection to a pre-2008 duplex property.
Each scenario incurs different fees for installation of a second water meter. It should be noted that due to
existing plumbing, the provision of a second meter may incur significant internal works and/or costs and it is
recommended that the owner(s) consider this prior to requesting the second meter. All internal plumbing
changes are the responsibility of the property owner and are at their expense. City Plumbing and Drainage
approval is required.
Property Boundary
Water Main
Roadway
Minimum service size if the water main is
on the other side of the road is 32mm OD
Water Main
Duplexes constructed post 2000 should have had individual water meters in accordance with the City’s Land
Development Guidelines at that time (1999).
All dual occupancy and Community Title Schemes (CTS) where each lot is situated along the street frontage,
and no common property water usage exists shall have individual property service connections and water
meters to each lot/dwelling (Figure 3.3).
CTS
Lot 1 Lot 2 Lot 3 Lot 4
Property Boundary
Water Main
Roadway
Within a horizontal complex development (group housing), sub-meters shall be installed on common property in
an accessible area to facilitate direct data acquisition, maintenance and replacement.
In this situation sub-meters will be housed in City approved meter boxes and shall not be installed in locations
that pose a risk to the general public (that is, walkways) and the meter box lids shall have a non-slip surface.
If the development is within a dual reticulated area (potable and non-drinking water), sub-meters will also be
required.
If sub-meter enclosures are required (i.e. shopping centres) they shall be adequately bunded and drained to the
stormwater system to prevent seepage into the infrastructure and all penetrations shall be sealed.
Common property areas must also be sub-metered (that is, designated common areas such as recreation
areas, bin wash down areas and common public toilets).
Vertical complexes (that is, high rise developments) shall have sub-meters grouped together and installed in an
accessible common area to allow direct reading.
The location of the water sub-meter enclosures shall be in a common or public area to allow access to the sub-
meters for maintenance or replacement by the appropriate sub-meter owner.
Vertical complexes will require a water sub-meter enclosure to house the sub-meters. In most cases, more than
one water sub-meter enclosure will be required for each storey. The sub-meter enclosure shall be adequately
bunded and drained to the stormwater system to prevent seepage into the infrastructure and all penetrations
shall be sealed.
If the sub-meters are within a fire cabinet enclosure the fire and safety rating shall not be compromised and the
water sub-meter enclosure shall be adequately bunded and drained to the stormwater system to prevent
If the development is within a dual reticulated area (potable and non-drinking water), sub-meters will also be
required.
Common property areas must also be sub-metered (that is, designated common areas such as recreation
areas, bin wash down areas and common public toilets).
Volumetric lots are a form of land tenure provided for under the Land Title Act 1994 (LTA) and refers to three
dimensional allotments as in multi storey developments. While the lots are freehold, a ‘Building Management
Statement’ controls the relationship between the lots. The Building Management Statements are administered
by a Building Management Group, which has representation from the participating bodies corporate. An
example of a volumetric lot with water and sewage connection and sub-metering is illustrated in Figure 3.4.
Figure 3.4 An example of a volumetric lot with water and sewage connection and sub-metering to Lot 1
Mixed use complexes (that is, mixed residential and non-residential) shall have a master meter servicing each
separate volumetric lot. e.g. a master meter to the residential section and a master meter to the non-residential
section. Sub-meters must be grouped together and installed in an accessible, common area to allow direct
reading.
Should the residential and non-residential be within a single body corporate then only one master meter is
required. Should there be more than one volumetric lot, each volumetric lot needs to have their own master
meter.
The location of the water sub-meter enclosures shall be in a common or public area to allow access to the sub-
meters for maintenance or replacement.
Mixed use complexes will require a water sub-meter enclosure to house the sub-meters. In most cases more
than one water sub-meter enclosure will be required.
If the development is within a dual reticulated area (drinking and recycled water), sub-meters will also be
required.
Common property areas must also be sub-metered (that is, designated common areas such as recreation areas
and common public toilets).
Where a Fire Hose Reels is the only part of a Fire Service, it shall be supplied through the domestic service and
meter (Refer Section 6 of AS 2441).
Combined Fire and Domestic services or mains in dual reticulation areas will need to be assessed to ensure the
correct main is used for fire fighting. In developments prior to 2008, the potable main was used as the fire
fighting main. Post 2008, a combination of potable and non-drinking water mains are used. The outcome is
provisioned with the necessary pressures in the network.
Where the developer is required to install an AMR system, it must be a City approved type. Only AMR systems
and suppliers approved by the City may be used, refer to Standard Drawing 11-133 at
cityofgoldcoast.com.au/nmec.
A 12 month warranty on all AMR components will be provided by the AMR manufacturer/supplier and also the
approved technician’s workmanship from the date of installation. Prior to the 12 month warranty period expiring,
City Officers will inspect the system and, if necessary, advise the manufacturer/supplier of any defects which the
approved technician will be required to rectify within 21 days.
The AMR system shall incorporate only one digital electronic reader (DER) panel to be installed for each
building within the complex in an accessible location. The location requirements for the DER enclosure are the
same as specified for the sub-meter enclosures. When an AMR system is used, the master meter and all sub-
meters must be linked to the AMR o enable the meter reading data to be sent to the DER panel.
The AMR installation shall be provided by a qualified technician approved by the AMR provider and must take
responsibility for all components of the AMR installation including, but not limited to, power supply cabling,
meter reed switch installation and meter communication from the meter/s to the DER panel.
The installation of the AMR will not remove the ability to enable a manual read of each sub-meter.
The preferred data collection capacity for AMRs is 17,520 records (30 min. interval for one year) per unit.
A minimum of three software licences per AMR/AMI system must be supplied to the City.
The electrical installation of the AMR and connection to sub-meters shall be in accordance with AS3000,
AS3008 and all relevant Australian Standards, supply authority regulations and statutes.
All on site cabling and conduit is to be installed by the developer. All reed switch cabling from meters is to be
CAT5E minimum rated and each pair used from each cable is to be correctly labelled with the number at the
end of each pair. Where a manufacturer requires a different cable type (such as the Layson 2TPS for the
Epitomy system) this cable shall be supplied and installed and labelled similarly. CAT5E cable must be sourced
from a supplier that can certify that the cable is compliant with ANSI/TIA/EIA-568-A CAT5E specifications. Cable
inclusive of a nylon spine is preferred.
All cables must be mechanically protected and not be subjected to movement or stretching of any kind. Cable
should follow cable duct routes and have a minimum clearance of 300mm from power conductors.
Knife type encapsulated connectors must not be used on ‘stranded’ core cables and can only be used on single
core wire and be approved by the AMR system supplier. Soldered and double heat shrunk insulation is the
preferred method of connection. Connections that prevent water ingress are preferred. Cable runs should not
be exposed to water spray or rain unless enclosed in conduit. The method of connection shall be approved by
the City.
Backbone communication cables between data gathering units (data loggers, data units, etc) and the digital
electronic read (meter display units, meter processor, interface panel, etc) should have a minimum of 2 spare
pairs.
Standard drawing 11-133 can be downloaded from cityofgoldcoast.com.au/nmec and provides the City’s
minimum requirement for AMR cabling and associated wiring and connections standards.
3.6 Enclosures
3.6.1 Water sub-meter enclosures
The location of the water sub-meter enclosure is to be installed in a common or public access area.
The enclosure shall be marked clearly ‘Water Sub-Meters’ on the outside of the door. Where more than one
sub-meter enclosure is installed, each enclosure shall have an ID number on the cabinet as shown in the
standard drawing.
If the sub meters are to be within a fire cabinet enclosure the fire and safety rating shall not be compromised
and the water sub-meter enclosure shall be adequately bunded and drained to prevent seepage into the
infrastructure and all penetrations shall be sealed. Sub-meter installation dimensions shall be maintained.
The sub-meter enclosure shall be adequately bunded and drained to the stormwater system to prevent seepage
into the infrastructure and all penetrations shall be sealed.
A minimum area of two-square metres or an area of 1.5 metres x door width (whichever is greater) shall be
provided directly at the enclosure for maintenance and customer interaction.
The enclosure shall have adequate lighting without the need for additional aids such as ladders to read or
maintain meters.
Any enclosure door/s in a pedestrian pathway or high use area shall have a one point stainless steel quarter
turn latch flush mounted.
The enclosure material shall be either one millimetre thick steel or 1.5 millimetre 5251 or 5083 alloy aluminium,
and powder-coated to suit building architecture.
Enclosure door/s shall have a hand operated one point stainless steel quarter turn latch to close the door and
shall have lift off type plated brass hinges with stainless steel hinge pins.
If a lock is fitted to the exterior door/s it needs to use a standard common C4 keyway cut to 34284.
The sub-meter assembly shall be installed within a City approved meter box with a non-slip lid.
Bedding or soil shall not surround or cover any components within the meter box. Sub-meter assemblies shall
not be installed in property driveways or within roadways or be encapsulated with concrete.
The meter capsules reading dial shall be no more than 300 millimetre from the surface level.
Installations where required in pavements must have a base support similar to standard hydrant and valve box
support systems and they shall have a lid that is certified to Class A of AS3996.
Any development that requires an AMR system will install an accessible enclosure to house the water meter
digital electronic reading panel, the DER panel.
The location of the DER panel enclosure is to be in a public access area. The DER panel enclosure shall be
clearly marked ‘Water Meter Data’ with a minimum lettering height of 25 millimetre and be permanently fixed in
the centre to the outside of the door.
The DER panel displays shall be installed no higher than 1800 millimetre and no lower than 1200 millimetre.
A minimum area of two square metres or an area of 1.5 metres x door width (whichever is greater) shall be
provided directly at the enclosure for maintenance and customer interaction.
The enclosure shall have adequate lighting and not require additional aids (i.e. ladders) to obtain meter data.
The DER panel enclosure shall be sealed so as not to expose the DER panel to the elements (i.e. sunlight, wind
rain). The DER panel enclosure doors shall have a locking system capable of exerting sufficient pressure to
ensure proper contact of the sealing medium all around the door with lift off type hinges, chrome plated solid
brass body (80 millimetre minimum length) with stainless steel hinge pins.
Any enclosure door/s that are in a pedestrian pathway or high use area shall have a one point stainless steel
quarter turn latch flush mounted.
A lock shall be fitted to the exterior door of the DER panel enclosure and the lock needs to use a standard
common C4 keyway cut to 34284.
The DER panel enclosure shall house a common 240-volt electrical power supply outlet for AMR system use
within 300 millimetre of the meter read panel.
The DER panel enclosure shall contain a draw wire back to a telecommunication connection point for AMR
system use. The conduit shall be connected to the meter read panel.
The DER panel enclosure shall be sufficiently ventilated and rated to IP65.
The material of any external DER panel enclosure shall be either minimum two millimetre thick 316 grade
stainless steel or three millimetre 5251 or 5083 alloy aluminium powder coated colour Beige AS 2700S-1996
(X43) or matched to suit building architecture.
All external edges are to be rounded with all edges and corners accurately and neatly folded.
If the connectivity audit reveals that a sub-meter has not been correctly installed, the developer shall investigate
and remove any cross connections and mismatches, prepare new as-constructed drawings and apply for
another connectivity audit.
If an AMR system has been installed, the AMR system must be fully commissioned and proven to be working by
providing accurate readings from all sub-meters in the complex. This will be confirmed by the City at the time of
AMR commissioning and connectivity audit.
Final plumbing and drainage approval for the development can occur independently of the connectivity audit for
the development.
For post 1 January 2008 developments, when the connectivity audit is successful, the City will advise the
development that it can be issued with the Building Certifier’s Certificate of Classification that all sub-metering
and other requirements have been successfully completed.
At the completion of the connectivity audit, a copy of the approved hydraulic, AMR electrical and as-constructed
drawings, schematic of metering set-up and the ‘Sub-Meter Assessment Checklist’ will remain with the City.
This checklist will be used to provide the relevant information to link each sub-meter with its respective unit/lot in
the water billing system.
For pre 1 January 2008 developments, when the connectivity audit is successful, we will accept the assessment
checklist – sub-meter data and all associated as-constructed information. This checklist will be used to provide
the relevant information to link each private sub-meter with its respective unit/lot in the water billing system.
For new developments (post 1 January 2008), once the final connectivity audit for the development has been
successfully completed, the ownership of sub-meter assemblies, the sub-meter isolation valves and any AMR
system infrastructure (if required) will transfer to the City.
For pre 1 January 2008 developments, once the final connectivity audit for the development has been
successfully completed, the ownership of sub-meter assemblies, the sub-meter isolation valves and any AMR
system infrastructure associated with the sub-meters will remain the property of the Body Corporate.
A 12 month warranty on all AMR components will be provided by the AMR manufacturer/supplier and also the
approved technician’s workmanship from the date of installation. Prior to the 12 month warranty period expiring,
the City will inspect the system and if necessary advise the manufacturer/supplier of any defects which the
approved technician will be required to rectify within a timeframe determined by the City.