RUPDIPTA CHANDRA

Cell No: +91-9051166668

Email:rupdipt@gmail.com

- ERP Implementation - ERP Production Support

OBJECTIVE

Being a committed team player, want to be a part of an organization, to contribute towards the growth of the
organization and to further enhance my capabilities by learning from the new exposure within the structured
framework of the organization.

EXPERIENCE SUMMARY

8 yrs 5 months experience in handling Oracle Database & Oracle ERP application (11i, R12, R12.2) on LINUX,
IBM AIX, HP-UX, Solaris 10 SPARC, Oracle Exadata and Oracle Enterprise Manager 12c, 11g RAC Database,
Dataguard.

PROFESSIONAL EXPRIENCE

Total projects as Oracle ERP DBA: 11

✓ Fresh Implementation : 5 (R12)

✓ Support : 4 (11i, R12)

EXPERIENCE DETAILS:

1st Jan 2012 to till date - Working as an ORACLE ERP DBA at Cognizant Technology Solutions,
Kolkata, INDIA

I) Project – ACCO Brands Inc. from 1st December 2015 – 21st January 2017 (Production Support)

About Client:

Work Responsibility:

I) Supporting 1 Oracle ERP Production, 2 UAT/SIT and 1 DEV instance as part of production support
II) Multi-Node Oracle Application Cloning
III) Administering SOA Production database, OTM database and other 3rd party application database
IV) SOA Application start/stop and composite deployment and application monitoring
V) OTM application maintenance
VI) Oracle E-Business Suite database maintenance (3 Node RAC+ASM) and administration
VII) Oracle Enterprise Manager 12c installation and configuration and monitoring targets
VIII) SOX Complaince activities and other audit activities
IX) Oracle user provisioning/deprovisioning
X) Troubleshooting various application issues, integration and connectivity issues with other interfaces
(from Datawarehouse, Business Intelligence, Oracle Transportation Management etc) with E-
Business Suite.
XI) Analysis of application and database patch before patch application
XII) Complimenting Support and Development teams, SR creation and follow up with Rimini Street
XIII) Participation in formulating and implementing ideas for the Best In Class service delivery to customer.
XIV) Capacity planning, Data purging and database growth monitoring and analysis
XV) Planning and coordinating the DBA activities and responsibilities with the DBA team.
XVI) Involvement in Weekly DBA team meeting with customer
XVII) Monitoring various application/database alerts and application/database backups.
 II) Project – 7 Eleven Inc. from 1st January, 2012 – 30th Nov 2015 (Production Support)

About Client:

Work Responsibility:

I.) Supporting 1 Oracle ERP Production, 4 UAT/SIT and 3 DEV instance as part of production support
II.) Multi-Node Oracle Application Cloning
III.) SSL Setup
IV.) DMZ Setup
V.) PCP Setup
VI.) XML Gateway Setup and troubleshooting
VII.) More4Apps implementation
VIII.) Oracle 11g Discoverer installation, configuration and troubleshooting
IX.) Oracle Data Masking
X.) Troubleshooting various application issues, integration and connectivity issues with other interfaces
(from Main Frame, webmethods etc)
XI.) Performance Tuning
XII.) Analysis of application and database patch before patch application
XIII.) Complimenting Support and Development teams, SR creation and follow up with Oracle
XIV.) Installing, configure monitoring and troubleshooting issues in Oracle Enterprise Manager 12c
XV.) Undergoing Service Management Review, Process Audit on a regular basis
XVI.) Participation in formulating and implementing ideas for the Best In Class service delivery to
customer.

16th Aug 2010 to 15 th Dec 2011 - Working as an ORACLE R-12 (APPS) DBA at GENPACT, Kolkata,
INDIA

I) Project – Bengal Aerotropolis Projects Ltd. from 8th July, 2010 – till date (Production Support)

About Client: Bengal Aerotropolis Projects Limited(BAPL) is a specialized infrastructure company engaged
in the identification and developement of aerotropolis projects in India..

Work Responsibility:

I) Installation of ORACLE APPS RELEASE-12.1 on Red Hat Linux Enterprise Edition – 5

II) Upgrading Oracle Ebs 12.1.1 to 12.1.2
III) Applying Patches as required
IV) Database Backup and recovery from Red Hat Enterprise Linux ES Server to Data Cartridge
V) Performance tuning
VI) Troubleshooting daily issues

II) Project – Max Bupa Health Insurance, India from 20th February, 2011 – till date (Implementation)

About Client: Max Bupa Health Insurance Company Ltd. (Max Bupa) is a joint venture between Max India
Limited and the UK based healthcare services expert, Bupa. While Bupa has six decades of experience in the
healthcare industry and a 10 million customer-base in over 190 countries; the Max India Group brings expertise in
both health and insurance related services including hospitals, clinical research and life insurance

Work Responsibility:

I) Multi-Node Installation of ORACLE EBS Release-12.1.1 on Oracle Enterprise Linux – (v 5.5)

II) Upgrading Oracle EBS 12.1.1 to 12.1.2
III) Applying Patches as required for fixing issues as well as enhancing application performance and
functionality.
IV) Formulating database backup strategy and managing database backup using RMAN
V) Performance tuning
VI) Troubleshooting daily issues
VIII) Cloning EBS instances using cold backup and RMAN hot backup cloning
IX) Creating and maintaining Custom Top
 X) Using FNDLOAD to migrate application data between instances

III) Project – SAJ Industries Pvt. Ltd from 19th August, 2010 – 20th April, 2011 (Implementation)

About Client: No longer a newcomer in the Biscuit world, SAJ Industries Pvt. Ltd. started manufacturing and
distributing International Quality Biscuits in 2000. Over the last few years they have strived hard to be
reckoned as a Quality Biscuit manufacturer in Eastern India. One of their premier products, is the very popular
‘Bisk Farm’ brand of biscuits and cookies.

Work Responsibility:

I) Installation of ORACLE APPS RELEASE-12.1 on Red Hat Linux Enterprise Edition – 5

II) Upgrading Oracle EBS 12.1.1 to 12.1.2
III) Applying Patches as required
IV) Database Backup and recovery from Red Hat Enterprise Linux ES Server to external hdd
V) Performance tuning
VI) Troubleshooting daily issues
VII) Cloning

09 Apr 2007 to 31 Jul 2010 - Worked as an ORACLE R-12 (APPS) DBA at Metalogic Systems Private
Ltd., Kolkata, INDIA

I) Project – RS Software from 5th December, 2009 – 15 Jul, 2010 (Implementation)

About Client: RS Software India Limited provides consulting, enterprise applications integration, and
application management and outsourcing services in India. It offers solutions for various segments, including
card associations to processors, acquirers, issuers, ISOs, and merchants who manage POS terminals at retail
outlets in the payment industry.

Work Responsibility:

I) Installation of ORACLE APPS RELEASE-12.1 on Red Hat Linux Enterprise Edition (v 5.3)
II) Applying Patches
III) Formulating database backup strategy and managing database backup
IV) Performance tuning
V) Troubleshooting
VI) Cloning
VII) Administering and managing users
VIII) Proactive and reactive maintainance

II) Project – Ellen Barrie Industrial Gases Ltd from 21st September , 2009 – 01 Jan, 2010 (Production
Support)

About Client: Ellen Barrie Industrial Gases Ltd is the largest 100% standalone Indian industrial gases
company. Ellen Barrie maintains a large fleet of cryogenic transport tankers and cylinders to deliver its
supplies.The company enjoys a dominant position in the markets it operates in..

Work Responsibility:

I) Installation of ORACLE APPS RELEASE-12.1 on Red Hat Enterprise Edition - 5

II) Applying Patches as when required.
III) Database Backup Red Hat Enterprise Linux ES Server to External Disk.
IV) Performance tuning
V) Troubleshooting.
VI)Cloning ebs instances for syncing development instance with production

III) Project - Royal Ceramics Lanka Ltd from 20th June, 2009 – 3 rd, September 2009 (Implementation)

About Client: Royal Ceramics Lanka Ltd is based in Sri Lanka. The group's principal activity is to
manufacture and sell porcelain and ceramic floor and wall tiles. The group also undertakes designing and
laying of tiles and maintains retail outlets to market its products and services.

Work Responsibility:
 I) Installation of ORACLE APPS 12.1 on IBM AIX 5.3
II) Applying Patches as when required.
III) Database Backup
IV) Making custom application like (Custom Top, etc.)
V) Troubleshooting.

IV) Project – Turtle Limited from 25th November, 2008 to 10th June 2009 (Implementation)

About Client: Turtle is a force in the apparel industry and provides a complete range of dressing and
accessorizing, for men.Turtle was launched primarily focusing on manufacturing men’s ready made shirts.

Work Responsibility:

I) Installation of ORACLE APPS 12.0 on Linux ES - 5

II) Configuring workflow mailer
III) Follow up the database performance and application, Troubleshooting.
IV) Cloning
TECHNICAL SKILLS

Oracle E-Business(R12 & R12.1) :-

Apps DBA Expertise: Oracle EBS Installation, Upgrade from one Oracle EBS version to another, Working
knowledge of 11i to R12 upgrade, SSL, DMZ, Multi-node and shared application file system, Load Balancer,
PCP, Oracle Applications System Administration, Applying Patches (Adpatch, OPatch), Maintaining Oracle
Applications with AD Utilities, Oracle database cloning Oracle database backup, Unix shell scripting, OEM 12c.

Operating System : Linux, Windows XP/2003, IBM AIX, Solaris 10 SPARC

Languages : C, C++, Java
Front End : Visual Basic, Visual Studio.Net
Data Base : ORACLE (9i,10g,11g), SQL Server

EDUCATION (ACADEMIC)

2000 - 2005 B.E(Comp. Sc.) Utkal University / Bhubaneshwar, Orissa

1998 - 1999 Higher Secondary Examination ISC

1996 – 1997 Secondary Examination ICSE

PROFESSIONAL ACHIEVEMENTS:

• Undergone training in Red Hat Enterprise Linux 5.0 administration.

• Undergone training for Oracle 9i Database Administration.
• Undergone Oracle 10g OCP DBA training program.
• Completed Oracle 10g OCP DBA certification.
• Completed Oracle 11g OCP DBA certification.

PERSONAL INFORMATION

Date Of Birth : 16-Nov-1981

Martial Status : Married
Languages Known : Bengali, English, Hindi
Permanent Address : 179 D, F-1, Santoshpur Avenue, Kolkata-700 075
Passport No : G6746501

Hobbies : Listening music, reading novels, following latest technology and electronic
gadgets, travelling etc.

I hereby declare that the above written particulars are true to the best of my knowledge and belief.

Date: 25-January-2017 (Rupdipta Chandra)