Practical Soft Skills

In Business
Problem Solving
And Decision Making
Facts show that the smoothness of any company’s operations is determined by the ability of its
executives to solve problems and make decisions.
A person’s success in assuming the responsibilities of an executive is often determined by his/her ability
to handle problems quickly and effectively. An executive’s reputation will improve if he/she makes quality
decisions.

Effective Decision Making Not Just Solving Problems Quickly

Executives often face difficult situations that call for important decisions. They need to consider current
opportunities and analyze possible threats that could emerge in the future, so the decisions they make
can solve problems without creating potential problems in the future.
The ability to anticipate situations is essential for any decision maker. This program is specially designed
to help participants master each step in the problem-solving and decision-making process.
This three-day training includes a variety of exercises, starting from analyzing less difficult problems and
then working toward more difficult ones.

Objectives
After completing this program, participants are expected to be able to:
• Implement basic concepts of Human Resource Management
• Develop strategic thinking in managing human resource
• Develop new skills in managing human resource
• Develop a new understanding about the role of Human Resource Development in helping to achieve
company targets
• Improve inter-divisional cooperation to achieve corporate objectives.

Scope of Learning
• Management processes and functions
• Problem analysis
• Decision-making analysis
• Potential problem analysis
• Creative problem solving
• Effective presentation techniques
• Decision implementation.
8.30 A.M. - 04.00 P.M.

Learning Method 2.5 days

• Short lectures 23 - 25 January 2018
• Practical application of concepts
24 - 26 April 2018
• Case Studies
• Group discussions. 5 - 7 June 2018
31 Juli - 2 August 2018
13 - 15 November 2018
Participants
• Functional Managers
Fee: IDR 5.400.000
• Mid-level Managers
• Personnel Managers
• Human Resource Managers.