Documente Academic
Documente Profesional
Documente Cultură
__________________________________________
DarrineDjoshua C. Asturias
2018
ACKNOWLEDGEMENT
The completion of this Immersion Portfolio would not be possible without the
support and assistance of many people and, because of this, they may not be
enumerated. However, the trainee sincerely and wholeheartedly appreciated all their
help. Aside from that, the trainee would like to give the following people that are to be
To the NDDU Immersion staffs and personnel, for the endless guidance, firm
attitude in complying with the DepEd requirementsand effort in improving the immersion
schedules that helped all the students have a balanced schedule between their
To Mrs. Jean T. Boclarasand Mr. Henry Reteracionfor their unending support and
priceless advices about their experiences and knowledge about this work immersion
which helped the trainee to work more harder and improve in her character as well as
To the trainee’s relatives, friends and others who in a way shared and helped the
Most of all, the God Almighty who gave the trainee the strength, knowledge and
wisdom to finish and overcome all the challenges that occurred in the whole immersion
experience.
trainees that by this portfolio, they would have an idea or background knowledge about
what and how they are going to accomplish their tasks. Additionally, the trainee also
dedicates this immersion portfolio to her family, friends and teachers for the guidance,
motivation and support the she has received.The trainee wishes that all that she
received from them, morally and financially, may be justified upon the completion of this
portfolio.
PART I
Introduction
Work immersion is a key feature in the Senior High School curriculum and refers
to the part of that consists of 80 hours of hands on experience or work simulation which
Grades 11 and 12 students will undergo to expose them to the actual workplace setting
and to enrich the competencies provided by the school under the supervision of the
School Head and the designated personnel of the Partner. Work immersion is the
The said learning experience that the students can get from it which can range
from 80 hours up will surely enable and help students as they familiarize themselves
with the workplace thus experience workplace simulation and apply their competencies
graduation under the K-12 program. This is a first rate on the part of DepEd, since
young people like to explore and connect with the people, this work immersion will
The importance of work immersion must be seen as vital point of giving students
a venue to improve themselves through experiencing real stuff first-hand. This is the
very highlight of the Senior High School program. It helps students to acquire
knowledge and experience that can help them grow as professional individuals
methodologies of a specific job using the real tools, equipment and documents. In
effect, the workplace becomes a development venue for us student trainee to learn
more about their chosen field and practice what we have learn from school.
use it as an inspiration as they gain expertise in their respective fields. This experience
will surely help them not only for their present job as a student but also for their future
Work immersion will help develop among the learners life and career skills, and
Through partnership building, DepEd hopes that the Partner Institutions will provide
1. appreciate the importance and application of the principles and theories learned
in school;
4. Develop good work habits, attitudes, appreciation and respect for work.
By the time learners reach Senior High School, they would have already acquired
almost all the competencies and skills that would prepare them for the curriculum exits
Work immersion provides them with an avenue to test them and apply what they have
learned in a non-school scenario. In work immersion, learners are not only able to apply
their previous training but are also able to experience the social interactions in a work
environment. Their experiences during work immersion will develop many skills and
values that would help them as they transition from high school to real life.
To assure the achievement of the above objectives of Work Immersion, this policy
2. providing options for work immersion that are relevant to learners’ purposes and
needs;
3. organizing work immersion opportunities for learners that are consistent with the
diverse human resource requirements of partner institutions for work immersion; and
4. articulating the scope and limits of work immersion in the context of basic education
Work Immersion is one of the course requirements for graduation. A Senior High
School student has to undergo Work Immersion in an industry that directly relates to the
student’s post-secondary goal. Through Work Immersion, the students are exposed to
and become familiar with work-related environment related to their field of specialization
to enhance their competence. Specifically, the students are able to: (i) gain relevant and
practical industrial skills under the guidance of industry experts and workers; (ii)
appreciate the importance and application of the principles and theories taught in
school; (iii) enhance their technical knowledge and skills; (iv) enrich their skills in
communications and human relations; and (v) develop good work habits, attitudes,
appreciation, and respect for work. These prepare them to meet the needs and
Immersion Proper
Participates in the activities of the different offices that are responsible for the
Participates in the activities of the different offices and line department that are
Post Immersion
taking into consideration his experience while in the Work Immersion venue
The Workplace
Company Profile
This subpart entails to summarize the important details about the company’s
profile for it will be further discussed through the other subparts. Cebuana Lhuillier
started as Agencia Cebuana in Cebu. With their first branch, they started their several
breakthroughs until present. The company also has their mission and vision for the
accomplishment of their over-all goal. In attaining the company’s over-all goal, the latter
has established or maintained specific core values that are to be implemented in every
one that is working in Cebuana Lhuillier, it may be top level management down to their
employees. Furthermore, Cebuana has adapted many services especially in the field of
giving financial assistance to their clients. Some of them are pawning, remittance,
microloans and also micro insurances. These services that they provide give them the
capability to have branches all around the world which is possible together with their
Company History
The first branch of Cebuana is the Agencia Cebuana and in that phenomenon,
they experienced many breakthroughs and their first breakthrough started in 1933
where Henry Leon Lhuillier set sail from the Philippines which is his home country.
After that, he created their very first branch, Agencia Cebuana,in 1953 which is
the roots of all achievements that the company have. In 1969, his son, Philippe Jones
Lhuillier, opened his own branch in Libertad Street, Pasay. It was just in the year 1987
that the Agencia Cebuana adopted the name Cebuana Lhuillier as their trade name
In 1994, in was recorded that the company already have branches exceeding to
200. Through the continuous expansion of the company, they established Cebuana
Lhuillier Services Corporation, their money remittance and auxiliary financial services
arm, in 1996. Soon after that, the eldest son of Jean Henri accepted the duties of
Philippe Jones, which is his father, and he became the Executive Vice President and
General Manager of the Company. Furthermore, it was also in that year the the
Cebuana Lhuillier Rural bank was established, the rural bank is their banking arm. For
the insurance arm, it was created in the year 1999 and named as Cebuana Lhuillier
Solutions.
By the continuing expansion of pawnshops, they got the record in the Guinness
World Records as having the largest chain of pawnshops all over the world by having
700 branches in the year 2000.A year after that,Cebuana Lhuillier received a
Phillipe J. Lhuillier for his unyielding service to the industry.In 2008, the company had its
In the year 2009, Cebuana Lhuillier continued to improve their services wherein
they incorporated latest technologies for faster, smoother and better services. By doing
so, they became the first in different aspects. They were the first in pawning business to
use the computer systems and applications to diversify and innovate their services. The
company also made available in all their braches the e-load service through a system
improve their services wherein they are able to send expiry notices and, by the next
year, they also are able to send remittance receipt notice through SMS. To add, the
company also introduced loyalty rewards program which is the 24k Rewards Program
companies. It resulted to having bills payment service since they have direct
partnerships with utility companies, schools, and other partners. Furthermore, the
Renew Anywhere service was introduced in all the branches in the company’s pawning
business. Continuously in the year 2011, the branches hit the 1,500 mark.
The company’s feat continued in the year 2012 for they already have partner
companies exceeding 80. Also, they already had 2,500,000 members in their 24k
Rewards Program. In a way of celebrating their 25th anniversary, they staged grandest
Geronimo. In the next year, their family became larger for Coco Martin also became part
of it.
Cebuana Lhuiller continued to grow and expand. It was in 2013 that Cebuana
Lhuillier established their first overseas branch which is in Hong Kong.In the year 2014,
they had already reached 5 million members.To add in the year 2015, they opened a
marketing office in Dubai and their number of branches reached over 1,800. In that
same year, they obtained ISO 9001:2008 certification and they added OFW loans to
Further, to widen the company’s service from pawning to other non collateralized micro
loans, Cebuana launched the new Cebuana Lhuillier Finance Corporation. They also
formed Cebuana Lhuillier Marketing Services, Inc. for the company to extend their
Year after, they celebrated their 30th year with a 3 part concert in Mall of Asia
Arena, The Hoops Dome in Cebu and USEP in Davao. The number of their branches
have increases over 2,200. Also, the company became the Philippine’s Premiere Micro
Institution and The Country’s Largest Lending Network in the Philippines. In the same
year, they implemented a disaster resilience campaign launched via a Forum and
capped by giving free insurance to 1M Filipinos during the “Pilipino Protektado Day.”
Moreover, they reached more than 1,000,000 partner locations globally and more than
4,000 partner locations locally. Additional to their achievements, the company’s 24K
Company Mission-Vision
As the years have passed, Cebuana Lhuillier became one of the Philippine’s
to achieve their vision of becoming the best since they have opened their first Agencia
Cebuana in Cebu. For the Cebuana Lhuillier to be kept in track in their goal, the latter
Company Mission
“To enable more Filipinos to have access to financial solutions.”
Company Vision
“To be the best and preferred microfinancial and business-to-business solutions
partner with a heart.”
has followed firmly their Mission-Vision which is given below.
Through following this Mission and Vision, Cebuana is to achieve their wildly
important goal which is to make 1 out of 3 Filipinos a Cebuana Lhuillier client/ friend by
2020.
DecelynSenope
MABUHAY- CEBUANA LHUILLIER BRANCH MANAGER
highly successful. Thus, putting it into action and maintaining concrete core values that
company is a necessity.
Cebuana Lhuillier has 5 core values. These are respect, integrity, teamwork,
excellence and social responsibility. The specific definition and explanation of these
Integrity
“Is the completeness of an employee as a person clothed with honesty and the
capacity to do what is right at all time”.
Teamwork
“Is the successful collaboration of people coming together to achieve a common
goal”.
Excellence
“Is the execution of work beyond expectations and targets”.
Social Responsibility
“Is the company’s initiatives to assess and take responsibility for the company’s
effects on the environmental and impact on social welfare. These initiatives
promote positive social and environmental change in the communities where we
operate”.
Pawning
Cebuana Lhuillier leads the pawning industry by offering safety and the
highest appraisal rate in the industry in its more than 2,200 branches nationwide.
company’s core business has evolved with the needs of its clients.
Remittance
Cebuana Lhuillier’s Pera Padala service is an easy, quick, and safe way to
send and receive money. With more than 2,200 branches nationwide and
clients within and outside the Philippines. All transactions are real time, which
enables clients to claim the money as soon as the sender completes the sending
services and privileges that higher-income earners have easy access to, the
following are:
Micro Loans
process, easy terms, and less requirements, cutting long lines and long waiting
time.
The company networks more than 2,200 branches nationwide and online
presence give customers unlimited access and utter convenience in applying for
Institutional Services
Access to more than 2,000 outlets, one of the biggest financial networks in
the Philippines
privileges, discounts, freebies, and special service offerings for every transaction
Shown above is Cebuana Lhuillier’s logo since 2013- present. The logo’s
meaning is from the history of the company where and who it started. The company’s
first branch was in Cebu where the people there are called either Cebuano, for men,
and Cebuana, for females. That is the reason why in their logo, they included ‘Cebuana’
through the years. Since Jean Henri Lhuillier is the owner of the company, he then
applied his surname and added it to where the branch was first located. Thus, Cebuana
Lhuillier was created because of its first branch location and the also the
acknowledgement of the owner by having its surname which is also connected to its
Company Partner
breakthroughs. This may not be possible if the company is alone. Thus, Cebuana
Lhuillier has multiple partners for them to have impressive and differentiated services.
Loan Payments
123 Lending Corporation
Aeon Credit Service
Asialink Finance Corporation
Finaswide Credit Corp.
Global Dominion Financing, Inc.
Home Credit
Makati Finance
Mentors Philippines
Metrobank Credit Card
Monielend Corporation
Sumisho Motor Finance Corp.
South Asialink Credit Corp.
Unionbank Loans
Airlines
Air Asia Zest
Skyjet Airlines
Cebu Pacific Air
Philippine Airlines
Tiger Airways
Utilities
Benguet Electric Cooperative Inc. (BENECO)
BP Waterworks, Inc.
E-Prime
Goodhands Water Specialists, Inc.
Happywell Mgt. and Collection Sevices, Inc.
Meralco
NEECO II Area 1 (Nueva Ecija II Electric Cooperative, Inc.
Area 1)
NEECO 2 Area 2 (Nueva Ecija 2 Electric Cooperative)
OEDC (Olongapo Electricity Distribution Company)
Subic Enerzone Corporation
Subic Water
Batangas II Electric Cooperative (BATELEC 2)
BalambanEnerzone Corporation (BEZ)
BOHECO 2 (Bohol II Electric Cooperative)
Consolacion Water Systems Inc.
Helpmate, Inc.
MactanEnerzone
Visayan Electric Company (VECO)
Iloilo I Electric Cooperative (ILECO 1)
Cotabato Light & Power Company
Davao Light & Power Company
South Cotabato Electric Cooperative 1 (SOCOTECO 1)
SCHOOLS
Lorma Colleges, Inc
Asian College
Ateneo De Davao University
Davao Doctors College Inc.
University of Mindanao
Foundations
AlagangKapatid TV5
Caritas Manila
Children's Hour
GMA Kapuso Foundation
Philippine Red Cross
World Vision
CebuanaLhuillier Foundation, Inc.
Cignal
Globe/Globelines/GQuest
PLDT
Red Mobile
Smart
Smart Broadband
Sun
Touch Mobile
Level Up!
Wi-tribe
Marino Textmate/Phonepal
GSAT – Global Satellite
Others
Bellavita Land
Le Soleil de Boracay
Level Up
Phiten
SuySing
MSS Cycle (Motorstar – VisMin)
The company, Cebuana Lhuillier, sees equally to all its clients. Thus, all people
who are in need of any of their service, it may be poor or not, they render their services
to their fullest potential. All the people who are in need to remit, pawn, pay bills and the
like which are qualified to Cebuana’s offered services are all Cebuana’s client.
However, the majority of Cebuana’s clients are those who want to remit to their families
especially to their hometown and also the ones who receives their money that were sent
Location of Company
The location of the company that the trainee was assigned is at the intersection
of Mabuhay Road and Nunez Street, General Santos City, SOCKSARGEN. This is
located at the back of a gas station and this branch just recently opened last 2016. To
add, the branch is in between a laundry shop and a catering service. This branch can
be reached through a white multicab or a public tricycle if the client does not own a
private vehicle.
PART III
MEMORANDUM
OF
AGREEMENT
PART IV
ACTIVITY
REPORT
PART V
Reflection
Problems Encountered
Experiencing trials and challenges when accomplishing a goal that is added with
some external factors are surely inevitable. However, through all those trials and
challenges, there are two major problems that the trainee encountered. These are
managing the trainee’s time between school activities and the immersion tasks and the
Managing both things at a time is truly tiresome as well as challenging. One’s will
excellent records. It is as said in Matthew 6:24, "No one can serve two masters. Either
you will hate the one and love the other, or you will be devoted to the one and despise
the other.”This is the trainee’s mindset when experiencing the immersion at the start
because the trainee had thought, “What if I can’t handle all these responsibilities? Am I
going to prioritize one thing and going despise the other one? If that is the case, then I
may not graduate.” On contrary, this mindset has changed. This is because even if the
trainee struggles in balancing both elements, the trainee had learned to adjust and
discipline herself by balancing and efficiently managing both. The school’s schedule is
also one of the elements that the trainee is able to manage her time wisely since after
the immersion, the trainee can do her tasks, it may be in the academe or in the
portfolio is also one of the things that the trainee had encountered. Since the trainee is
one of the first batches who are under the K-12 program, there are clearly loopholes
when it comes to the new programs that are added. For example, there are parts in the
immersion portfolio that students, even their adviser, do not know if the students are the
ones to provide the information in that part or not. As a result, there are some delays
when making the portfolio. However, this is still forgivable since this is quite normal for if
there are changes, there are really delays as well as trials and errors for a program or
an agenda to be perfect.
With all due respect, the trainee humbly suggests two things for the improvement
of this work immersion. First, the students and the immersion adviser should be properly
oriented and informed to the every detail concerning the work immersion tasks
especially the contents of the work immersion portfolio. This is for a reason that there
are confusions that are being formed which can cause delays in some aspects just
because the students and the adviser do not know what to do with a specific part or
task. Second, the trainee would like to suggest that if possible, the work immersion
should start as soon as the 2ndsemester starts and there should already be definite
assigned companies to students. This is because there are some of the students that
started late in the work immersion. That resulted them to be in a difficult position since
there is a portfolio to be done and they have lesser time to make it that would result
them to cram. These are the two things that the trainee suggests. This is only the
trainee’s opinion for the improvement of the work immersion. Also, this is for the good of
next batches so that they may not experience the same problems again and again.
APPENDICES
The trainee’s work immersion duty comprises some of the tasks that involves in
the operations of the company. The trainee is tasked in greeting the clients as well as
assisting the clients in their form like the Remittance Form and the Customer
Information Sheet. Also, if there are events that the Cebuana Lhuillier offers, the trainee
is also tasked to cooperate. For example is giving Scratch It coupons to the clients that
are qualified in the promo or giving freebies to clients if the supervisor says so is the
task of the trainee. Furthermore, if there are some questions or queries that a client
wants to know and the trainee knows very well the said query, the trainee is tasked to
Career Objective : To be able to work in a company where I can utilize and hone my skills in the
area of my specialization—accountancy.
PERSONAL INFORMATION
Skills:
Microsoft Excel Literate
Computer Literate
Good both in oral and written communication skills
EDUCATIONAL ATTAINMENT
Elementary
General Santos City Special Education Integrated School
Quezon Avenue, Dadiangas West, General Santos City
Year Graduated: 2012
AWARDS/ CERTIFICATES/ SCHOLARSHIP
SEMINARS ATTENDED
WORK EXPERIENCE
CHARACTER REFERENCES
Mrs. Phoebe Mae G. Soler South Cotabato Electric Cooperative (SOCOTECO II)
Poblacion, Malungon, Sarangani Province
I hereby certify that all information stated above is true and correct to the best of my personal
knowledge, belief, and actual experience.