Questionnaire for full service carrier

DEMOGRAPHY:

1. Name: _________________________________

2. Gender: ________________________________

3. Age:

(a) < 30 (b) 30-40 (c) 40-50 (d) > 50

4. Educational Qualification:

(a) Undergraduate (b) Post Graduate (c) Diploma (d) Others

5. Occupation:

(a) Govt Employees (b) Business Person (c) Student (d) Other

6. Size of Family

Adults: _____ Children: ____

7. Number of working people in the family: __________

8. Town/City: ____________________

SPECIFIC QUESTIONS

9. Do you prefer full service airline to travel?

a) NO

b) YES

10. How many short haul flights have you taken using full service
airlines?

a) Didn’t fly with full service?

b) 1-3

c) 4-6

d) More then 6

11. What is Purpose for taking full service airlines?

(a)Visiting friends

(b) Business

(c) Education

(d) Holidays

(e) Other

12. Please state the reason you decided to fly with full service airline.

(a)Departure

(b)Price
(c)Safety

(d) Value for money

(e) Others

13. Please state on a scale between 1 and 5 your overall short haul
flight experience using full service airline. Please tick accordingly. 1=
Excellent 5= Worst.

(a) 1

(b) 2

(c) 3

(d) 4

(e) 5

14. Do you generally get the service what you paid for in full service
airlines?

a) Yes

b) No