1

CHAPTER I

INTRODUCTION
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INTRODUCTION

Organisation studies encompasses the systematic study and careful application of

knowledge about how people act within organizations. Whenever people come into
play. Modern organizational studies attempt to understand and model these factors. Like
all modernist social sciences, organizational studies seek to control, predict and explain.
There is some controversy over the ethics of controlling worker’s behaviour, as well as
the manner in which workers are treated. The organisation study is the systematic
learning process about an organization to understand the difficult roles of each members
in the organisation. In organisation study, the different roles, namely interpersonal roles,
decisional roles and informational roles of various members are evaluated and how it
affects the functioning of the organisation is analysed. In this work, INA India Limited
at Koramangala, Bangalore was selected for the organization study.

Ina India ltd, is closely held public limited company. The company head office is in
Koramangala, Bangalore and the production facility in Hoskote industrial area
Bangalore.

Mr.P P Chhabra is the chairman of the company and the company is promoted by
Neeraj Chhabra and Ina Chhabra as managing director of the company.

Ina India Limited is one of the largest manufacture of Formaldehyde in India

having a capacity of 200metric ton per day, the company also manufacturing UF & MF
Resins/powder, polyester resins. The company has well equipped and adopting the latest
Spanish technology.

With increasing competition worldwide, innovation remains crucial in finding new

ways for the industry to satisfy its increasingly sophisticated, demanding and
environmentally-conscious consumers. The chemical industry creates an immense
variety of products which impinge on virtually every aspect of our lives. While many of
the products from the industry, such as detergents, soaps and perfumes, are purchased
directly by the consumer, 70% of chemicals manufactured are used to make products by
other industries including other branches of the chemical industry itself.
 3

PERIOD OF STUDY

The study was held from May 8th 2017 to July 1st 2017.

1.1 OBJECTIVES OF THE STUDY

Primary objective:

 To familiarize with the different departments in the organization and their

functioning.

Secondary objectives:

 To gain familiarize with the business organization.

 To get an exposure in the field of HR.

 To study the overall performance of the organization.

 To understand how the key business processes are carried out in organizations.

1.2 SCOPE OF THE STUDY

The organizational study at Ina India Ltd aims at getting accustomed to the business
environment of the company for a period of two months. The study will be conducted to
understand the structure and function of various departments
 4

1.3 INDUSTRY PROFILE

Chemical Manufacturing Industry

The chemical industry creates an immense variety of products which

impinge on virtually every aspect of our lives. While many of the products from the
industry, such as detergents, soaps and perfumes, are purchased directly by the
consumer, 70% of chemicals manufactured are used to make products by other
industries including other branches of the chemical industry itself. The industry uses a
wide range of raw materials, from air and minerals to oil. With increasing competition
worldwide, innovation remains crucial in finding new ways for the industry to satisfy its
increasingly sophisticated, demanding and environmentally-conscious consumers.

The products of the chemical industry can be divided into three categories:

 Basic chemicals
 Speciality chemicals
 Consumer chemicals

Outputs range widely, with basic chemicals produced in huge quantities (millions of
tonnes) and some speciality chemicals produced in modest kilogramme quantities
but with very high value.

1. BASIC CHEMICALS

Basic chemicals are divided into;

 Chemicals derived from oil such as petrochemicals

 Polymers
 Basic inorganics

Basic chemicals, produced in large quantities, are mainly sold within the chemical
industry and to other industries before becoming products for the general consumer. For
example, ethanoic acid is sold on to make esters, much of which in turn is sold to make
paints and at that point sold to the consumer. Huge quantities of ethene are transported
as a gas by pipeline around Europe and sold to companies making poly (ethene) and
 5

other polymers. These are then sold on to manufacturers of plastic components before
being bought by the actual consumer.
Petrochemicals and polymers

The production of chemicals from petroleum (and increasingly from coal and
biomass) has seen many technological changes and the development of very large
production sites throughout the world. The hydrocarbons in crude oil and gas, which are
mainly straight chain alkanes, are first separated using their differences in boiling point.
They are then converted to hydrocarbons that are more useful to the chemical industry,
such as branched chain alkanes, alkenes and aromatic hydrocarbons.
In turn, these hydrocarbons are converted into a very wide range of basic
chemicals which are immediately useful or are subjected to further reactions to produce
a useful end product (for example, phenol to make resins and ammonia to make
fertilizers).The main use for petrochemicals is in the manufacture of a wide range of
polymers. Due to their importance of these they are given their own section of
units, Polymers.
Basic inorganics:
These are relatively low cost chemicals used throughout manufacturing and
agriculture. They are produced in very large amounts, some in millions of tonnes a year,
and include chlorine, sodium hydroxide, sulfuric and nitric acids and chemicals for
fertilizers. As with petrochemicals, many emerging countries are now able to produce
them more cheaply than companies based in the US and Europe. This has led to tough
competition and producers of these chemicals worldwide work continuously to reduce
costs while meeting ever more stringent environmental and safety standards.

2. SPECIALITY CHEMICALS

This category covers a wide variety of chemicals for crop protection, paints and
inks, colorants (dyes and pigments). It also includes chemicals used by industries as
diverse as textiles, paper and engineering. New products are being created to meet both
customer needs and new environmental regulations. An everyday example is household
paints which have evolved from being organic solvent-based to being water-based.
 6

3. CONSUMER CHEMICALS
Consumer chemicals are sold directly to the public. They include, for example,
detergents, soaps and other toiletries. The search for more effective and
environmentally safe detergents has increased over the last 20 years, particularly in
finding surfactants that are capable of cleaning anything from sensitive skin to large
industrial plants. Parallel to this, much work has been done in producing a wider range
of synthetic chemicals for toiletries, cosmetics and fragrances.
1.3.1 Characteristics of Indian Chemical industry:
Some of the characteristics of the Indian Chemical industry in India are elucidated as
under:

 Potential for high domestic demand as per capita consumption increases

 Small scale of operation

 High degree of fragmentation

 Limited emphasis on export due to focus on domestic market

 Cost competitive R&D facilities when compared globally.

India enjoys the position of being ranked 12th in the production of chemicals
worldwide by volume. Also the country is the 3rd largest in Asia.

NATURE OF THE INDUSTRY

Chemicals are an essential component of manufacturing and are vital to industries

such as construction, motor vehicles, paper, electronics, transportation, and agriculture.
Although some chemical manufacturers produce and sell consumer products such as
soap, bleach, and cosmetics, most chemical products are used as intermediate products
for other goods.

Major segments: Chemical manufacturing is divided into seven segments: basic

chemicals, synthetic materials, agricultural chemicals, paint, coatings, and adhesives,
cleaning preparations, and other chemical products. The seventh segment,
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pharmaceutical and medicine manufacturing, is covered in a separate statement.

The chemical industry segments vary in the degree to which their workers are
involved in production activities, administration and management, and research and

development. Industries that make products such as cosmetics or paints that are ready
for sale to the final consumer employ more administrative and marketing personnel.
Industries that market their products mostly to industrial customers generally employ a
greater proportion of precision production workers and a lower proportion of unskilled
labour.

1.3.2. THE INDIAN SCENARIO OF CHEMICAL INDUSTRY:

Chemical industry is an important constituent of the Indian economy. Its size is

estimated at around US35 billion approx., which is equivalent to about 3%of India’s
GDP. Chemical industry is a significant contributor to the Indian economy, accounting
for11%of total industry output and 13% of gross value added by the manufacturing
sector in FY10. The industry contributes to 10%of India’s total exports and is a net
earner of foreign exchange. It is also a significant employment generator and
participation field for small and medium scale industries (SMEs). The size of India’s
chemical industry was approximately 83Bn in FY10, and could grow at 15% annually
to 330Bn in 2020 in the most likely scenario, outpacing the GDP growth rate. The
growth is expected to be driven by rising demand in end use segments and rising
exports fuelled by increasing export competitiveness.

CHARACTERISTICS OF INDIAN CHEMICAL INDUSTRY

 High demand potential, as the Indian Markets develop and peer capita
consumption levels increase.

 High degree of fragmentation and small scale of operations.

 Low cost competitiveness as compared to other countries due to high cost of

feedstock and power, taxation structure and cost of capital.
 8

Major players of Petrochemicals:

Major players in Petrochemicals are as follows:

 Reliance Industries Ltd

 Nagothane

 Haldia Petrochem

 GAIL

 NOCL

1.3.3. KEY TRENDS AND DEVELOPMENT:

Indian Chemical players have been focussing on sustainable development. Water,

environmental impact, raw materials, safety over lifecycle and energy use is some of the
issues grappling the industry. Indian chemical companies are largely investing in
innovative solutions to find appropriate answers to these challenges such as Kanoria
Chemicals & Industries Limited (KCI) launched a “waste to wealth” program at its
Ankleshwar plant with the objective of recovery of recyclable water from distillery
effluents. KCI went for reverse osmosis technology to achieve maximum recycle and
minimum possible disposal.

It is evident that the future of India's chemical industry will be dominated

by speciality chemicals. India has a strong consumption capability and we have not
been able to exploit the opportunity for presenting value-added products or customised
innovations for these consumers. There is ample opportunity to innovate even for the
bottom of the pyramid and reach-out to the consuming classes and achieving
competitive cost position.

There seems to be global shift towards Asia as the world’s chemical manufacturing
hub. While China dominates in the manufacturing revolution, countries like Singapore,
South Korea and Thailand have taken mammoth strides in establishing themselves as
low-cost sourcing options. Even Malaysia has made strategic investment in enabling
manufacturing establishments since 2011.
 9

Despite ample labour force, India is not a low-cost outsourcing option when
compared with China and other emerging markets. This needs to change. By
channelling available resources and exploring bio-based fuels, countries like Thailand
and Singapore have emerged as hubs for the chemical industry without significant
feedstock advantage or domestic demand.

However, at this point of inflection for the industry, we can explore many
alternative feedstock options - coal gasification, syngas, pet coke, etc. With the right

technologies and support from the government, the challenge of feedstock can be
mitigated.

Nanotechnology will continue to benefit all of the manufacturing industries. The

advantages of the applications of nanotechnology have far from reached their limits, but
research and development in nanotechnology are both expensive and time consuming.
In the chemical manufacturing industry, developments in nanotechnology will help
conserve energy needed to produce chemicals and reduce the amount of waste products,
making the manufacturing process more efficient.

1.3.4. THE GLOBAL SCENARIO

Increased investment on research and development (R&D) would enhance India’s

global competitiveness in the chemical sector. Currently, India has a minuscule
investment in R&D of just 0.5 per cent of the industry’s overall sales of Rs 5, 50,000
crore ($100 billion). But, by 2017, the industry requires to increase its R&D spends to
four per cent, experts said on the sidelines of a valedictory function of the stalwarts of
the industry here.

With Asia’s growing contribution to the global chemical industry, India is emerging
as one of the focus destinations for chemical companies worldwide. With the current
size of approximately $108 billion, the Indian chemical industry accounts for around
three per cent of the global chemical industry. Two distinct scenarios for the future
emerge, based on how effectively the industry leverages its strengths and manages
challenges. In the base case scenario, with current initiatives of industry and
 10

government, the Indian chemical industry could grow at 11 per cent to reach the size of
$224 billion by 2017.

However, the industry could aspire to grow much more and its growth potential is
limited only by its aspirations. In such an optimistic scenario, high end–use demand
based on increasing per capita consumption, improved export competitiveness and
resultant growth impact for each sub-sector of the chemical industry could lead to an
overall growth rate of over 15 per cent and a size of $290 billion by 2017 (around six
per cent of global industry). This has a potential for further upside in the future

considering India’s increasing competitiveness in manufacturing. On the export front,

India’s performance, however, is likely to remain lower due to the ongoing slowdown in
the European economies.

According to the government’s Five Year (2012-17) Plan, compared to the

developed world (the US and Europe) or China, the current penetration of specialty
chemicals within India’s end markets is low. With increased focus on improving
products, usage intensity of specialty chemicals within these end markets will rise in
India over the next decade.

Focussed growth and planning for the chemicals sector would enhance India’s
global competitiveness further, increase domestic value addition, provide technological
depth and promote sustained economic growth. In order to realise the growth envisaged
above and leverage the India opportunity effectively, the chemical industry would
require significant investments in capacity creation, technology development, access to
feedstock and a larger pool of skilled human resources.

COMPANIES

The largest chemical producers today are global companies with international
operations and plants in numerous countries. Top chemical companies by chemical
scales in 2016 includes;
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Table1.1: Top Chemical Companies of 2016

Rank Company 2016 chemical Sales Headquarters

(USD in billions)
1 BASF $63.7 Germany
2 Dow Chemical Company $48.8 United States
3 Sinopec $43.8 china
4 SABIC ( Saudi Arabia Basic $34.3 Saudi Arabia
Industries Corporation)
5 Formosa Plastics $29.2 Taiwan
Corporation
6 INEOS $28.5 United Kingdom
23 Reliance Industries $12.9 India
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CHAPTER 2

ORGANIZATIONAL ANALYSIS
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CHHABRA INDUSTRIES
Founded in the year 1989 by Mr. Neeraj Chhabra, Chhabra Group is an Indian
conglomerate headquartered in Bangalore, Karnataka. The majority of stakes of the
group are owned by the Chhabra family. The group primarily started with its operation
in the field of chemical and manufacturing, slowly and steadily it expanded and forayed
into other sectors too. At present it operates in the following sectors:

SECTOR
 Chemicals - Ina India
 Crockery - Sai Melamine Crockery
 Hospitality - Elite (Elite Royale and NS hotel)
 Healthcare / wellness - Sunday Spa and Urban Oasis
 Real estate - Narsapura (Aseem hospitality)

MILESTONES OF SAGA OF SUCCESS

• 1989 Chhabra Associates
• 1991: ANYChem Powder (Melamine-Formaldehyde Moulding Powder)
• 1993: Ina Polyester Button
• 2001: Ina India Limited
• 2004: Ina India Private Limited (Formaldehyde Manufacturing)
• 2005: Sai Melamine Crockery
• 2006: The Elite Hospitality (Koramangala, Bangalore)
• 2009: The Elite Royale (HSR Layout, Bangalore)
• 2010: The Elite Suites (Vimanagar, Pune)
• 2013: Urban Oasis Spa and Salon (HSR Layout)
• 2014: Urban Oasis Spa and Salon (Koramangala, Bangalore)
• 2015: Urban Oasis Spa and Salon (BDA Complex, Koramangala, Bangalore)
• 2016: Chhabra Properties Ltd
These are various companies owned by the Chhabra Industries:

• Ina India Limited

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• Ina Elite Hospitality Private Limited

• Sai Melamine Crockery Private Limited
• Aseem Hospitality Private Limited

INA India Limited

Ina India Limited is closely held public limited company the company head office
is in Koramangala, Near Sony World Bangalore and the Production facility in Hoskote
industrial area Bangalore and Cherthala, Alappuzha district industrial area Cochin. Ina
India Limited is one of the Largest Manufacture of Formaldehyde in India having a
capacity of 350 metric ton per day, the company also manufacturing UF & Mf Resins /
Powder, Polyester Resins. The company has well equipped and adopting the latest
Spanish technology.

Ina India Limited is a Public company incorporated on 20 March 1997. It is

classified as Non-government Company and is registered at Registrar of Companies,
Delhi. Its authorized share capital is Rs. 52,500,000 and its paid up capital is Rs.52,
500,000. It is involved in Manufacture of other chemical products.

Table 2.1: Director Details:

DIN Directors Name Designation Appointment Date

00280090 NEERAJ CHHABRA Managing Director 20 March 1997

00280112 INA CHHABRA Director 20 March 1997

03231581 ASEEM CHHABRA Director 30 May 2012

PRODUCTION UNITS
 BANGALORE Unit: INA India Ltd
Plot No.45, KIADB Indl. Area, Hoskote
Bangalore-562114
Ph. 9243622073
 KERALA Unit : INA India Ltd
No.IV/2428, Plot No 1 KSIDC
Pallipuram, Cherthala
Allappuzha Dist, Keral-688541
Ph. 04842552666
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2.1. COMPANY’S IDEOLOGY

Vision:
 To be one of the leading companies in every field we venture out to excel in
innovation, value creation and processes.
 We strive to develop new ways of doing business with the aim of doubling the
size of our company while reducing our environmental impact.

Mission:
To become a nationalized brand by rapidly expanding our business and strengthening
our position pan India.

24/7 Core values:

To taste the fruits of success, we adhere to our value system and try to emulate the
same in our daily lives too.
Company Ideology
 Passion
 Respect For People
 Dedication
 Innovation
 Dynamic

Table 2.2: Company details:

Company Details

CIN U24231DL1997PLC086024

Company Name INA INDIA LIMITED

Company Status Active

RoC RoC-Delhi

Registration 86024
Number

Company Category Company limited by Shares

Company Sub Non-government company

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CIN U24231DL1997PLC086024

Category

Class of Company Public

Date of 20 March 1997

Incorporation

Age of Company 20 years

Activity Manufacture of other chemical

products.

2.2. SERVICES/ PRODUCTS OF THE COMPANY

Ina India Ltd is the manufacturer and supplier of formaldehyde, amino resin,
melamine formaldehyde - resins/ powder, urea formaldehyde resins/ powder.

 FORMALDEHYDE

Formaldehyde is a naturally occurring organic compound with

the formula CH2O (H-CHO). It is the simplest of the aldehydes and is also known by
its systematic name methanol. The common name of this substance comes from its
similarity and relation to formic acid.

Formaldehyde is an important precursor to many other materials and chemical

compounds. In 1996, the installed capacity for the production of formaldehyde was
estimated to be 8.7 million tons per year. It is mainly used in the production of
industrial resins, e.g., for particle board and coatings. In view of its widespread use,
toxicity, and volatility, formaldehyde poses a significant danger to human health.

 AMINO RESINS

Amino resins are thermosetting polymers, with the most important amino
compounds being urea and melamine. It focuses on urea-formaldehyde (UF) resins and
melamine-formaldehyde (MF) resins. Amino resins are thermosetting resins with
excellent tensile strength, hardness and impact resistance. Amino resins produce coating
 17

films with improved hardness and solvent resistance when used in combination with
alkyd resins, acrylic resins, polyester resins or epoxy ester resins.

Top competitors for the company:

 Venlon Enterprises Limited
 Bargi Chemicals Private Limited.
 Chamundi Industries Limited.
 Akolite Synthetic Resins
 Kunnathan Polymers Private Limited
 Polyformalin Limited

2.3. ORGANIZATION STRUCTURE

INA India Ltd

MD

GM

AM

HR FINANCE MARKETING LOGISTICS

PRODUCTIO PLANNING MAINTENANCE

N
Figure 2.1- Organisational Structure
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Fig 2.1 represents the organization structure of Ina India Ltd. The company consist
of a Managing Director, Auditor and General Manager. Various departments
functioning under their guidance includes Human Resource department, finance
department, Marketing department, logistics, production department, planning and
maintenance department. The functions of each departments are the following;

Departments/ division:
1. HUMAN RESOURCE DEPARTMENT

HR HEAD

HR

MANAGER

Figure 2.2: Structure of HR Department

A Human Resource Department is a critical component of employee well-being in any

business, no matter how small the organisation is. HR responsibilities include job
description and job analysis, determining wages and salaries, recruitment and selection,
manpower planning and implementing organizational policies.

FUNCTIONS OF HUMAN RESOURCE DEPARTMENT

 Job analysis and Job description

HR Department is also involved in designing the Job analysis and Job description
for the prospective vacancies. A job analysis is the process used to collect information
about the duties, responsibilities, necessary skills, outcomes, and work environment of a
particular job.
Job descriptions are written statements that describe the:
• Duties,
• Responsibilities,
• Most important contributions and outcomes needed from a position,
• Required qualifications of candidates, and
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• Reporting relationship and co-workers of a particular job.

 Determining wages and salaries:
HR Department is also involved in conducting market surveys and determining the
wages and salaries for different position in an organization. These decision may be
taken in consultation with top management and the Fi6nance department.
 Recruitment and Selection One of the most important jobs HR department does
is to recruit the best people for the organization. This is of crucial importance as
the success of any organization depend on the quality of its workforce.
 Implementing organizational policies
HR Department has to coordinate with line manager and see that the
organizational policies are being implemented in a proper manner. Disciplinary action
can be initiated against employees who are not following organizational rules and
regulations. All these actions are conceived and implemented by the HR department.
The policy of the organization differs from organization to organization.

2. MARKETING DEPARTMENT

Social media marketing:

MARKETING HEAD

MARKETING

MANAGER

MARKETING

ASSISTANTS

Figure 2.3: Structure of Marketing department

The major aim of marketing department is to identify the market demand and
supply the goods as per the demand. Marketing department in Ina India Ltd is
differential, which mainly focuses on social media marketing. Social media marketing is
the use of social media platforms and websites to promote a product or service. This
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would enable company to track the progress and mainly with the engagement of ad
campaigns. Ina India have an epic way of getting the advertisements done via social
media channels thereby you will understand how you can inspire them and genuinely
help them. Getting to know your customers will help you better inspire and connect
with them and you will be able to write more compelling and relevant content.

3. FINANCE DEPARTMENT

AUDITOR

BRANCH

MANAGER

MANAGER
ACCOUNTS

Figure 2.4: Structure of Finance Department

Every organization irrespective of its size depend on the financial health for its
existence. Ina India Limited also has a full-fledged finance department which take care
of every financial aspect of business. The analysis of financial data is carried out by the
finance department. The process of financial analysis is employed to evaluate past,
present and likely future performance of the organization. The financial strength and
weakness of the organization is established based on the balance sheet and P&L
account prepared by finance department. The finance department of a business takes
responsibility for organizing the financial and accounting affairs including the
preparation and presentation of appropriate accounts, and the provision of financial
.information for managers. The main areas covered by the financial department include,
 21

• Book keeping procedures

It includes keeping records of the receipts and payments made by a business as

well as the capital spending of the firm. All financial transactions are recorded
carefully in the ledgers

• Creating Profit and loss account, Balance sheet

Financial statements need to be produced at given time intervals, for example at

the end of each financial year. Trial balances are extracted from the ledger
entries to create a profit and loss account. Balance sheet showing the assets and
liabilities of the firm is also produced.

• Providing information to management

Managers require ongoing financial information to enable them to make better

decisions. For example, they will want information about how much it costs to
produce a particular service or insurance product, in order to assess how much
to produce and whether it might be more worthwhile.

• Management of wages:

The wages section of the finance department will be responsible for calculating
the wages and salaries of employees and organizing the details for income tax
and insurance.

FUNCTIONS OF FINANCE DEPARTMENT:

The major functions of financial department are,

• Accounting of invoice

• Making corrections in the premium

• Preparing and maintaining proper accounts

• Salary distribution

• Tallying very accounts.

• Auditing
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4. PRODUCTION DEPARTMENT
Production is the functional area responsible for turning inputs into finished outputs
through a series of production processes. The Production Manager is responsible for
making sure that raw materials are provided and made into finished goods effectively.
He or she must make sure that work is carried out smoothly, and must supervise
procedures for making work more efficient and more enjoyable.

FUNCTIONS OF PRODUCTION DPARTMENT:

 The production department manufactures goods for the business which are then
sold in order to bring revenue for the business.
 The production department is also responsible for the designing of the goods or
products of the business which are sold to other businesses or to the general
public.
 Every aspect of production is controlled by the production department. By
controlling production, the department efficiently uses things such as labour,
machines and materials judiciously in order to prevent any wastage.
 The production department makes sure that it produces goods or products at low
costs in order to maximize profit.

5. LOGISTICS DEPARTMENT

Logistics management is the part of supply chain management that plans,

implements, and controls the efficient, effective forward, and reverse flow and
storage of goods, services, and related information between the point of origin
and the point of consumption in order to meet customer's requirements. It really
deals with billing and transportation of goods to their suppliers and the
importing of the required raw material.

6. MAINTENANCE DEPARTMENT

Maintenance department is an important department the take care of the proper

working of the entire plant. The main functions of maintenance department is to
make sure that all the machines are working properly and the production process
 23

carried out uninterruptedly. They look after all the issues associated with the
machines in the plant, electrical and electronic components. It also handles the
purchase of new machines for the plant.

7. PLANNING DEPARTMENT:

Planning helps an organization chart a course for the achievement of its goals.
The process begins with reviewing the current operations of the organization and
identifying what needs to be improved operationally in the upcoming year. From
there, planning involves envisioning the results the organization wants to achieve,
and determining the steps necessary to arrive at the intended destination--success,
whether that is measured in financial terms, or goals that include being the highest-
rated organization in customer satisfaction.

FUNCTIONS OF PLANNING DEPARTMENT:

 Efficient Use of Resources

All organizations, large and small, have limited resources. The planning process
provides the information top management needs to make effective decisions about how
to allocate the resources in a way that will enable the organization to reach its
objectives. Productivity is maximized and resources are not wasted on projects with
little chance of success.
 Establishing Goals

Setting goals that challenge everyone in the organization to strive for better
performance is one of the key aspects of the planning process. Goals must be
aggressive, but realistic.
 Team Building

Planning promotes team building and a spirit of cooperation. When the plan is
completed and communicated to members of the organization, everyone knows what
their responsibilities are, and how other areas of the organization need their assistance
and expertise in order to complete assigned tasks.
 24

CHAPTER 3

POSITIONING OF THE INTERN IN THE

ORGANIZATION
 25

3.2 (a) Duties and responsibilities assigned to the intern:

o Assisting and supporting the HR manager and consultants on various activities.

o Role as job recruiter.

• Post new positions on various websites like Times Job, Hiree.com, Quikr.com
and Indeed.com.

• Sort incoming resumes on these sites and shortlists into the eligible candidates.

• Mail out offer letters.

• Call the candidates.

o Assisting the head in the preparation of salary statements.

o Getting involved in employee- engagement activities.

o Writing blogs for company’s site.

o Preparing the organizational policies.

(b) Department allotted:

The department allotted for the internship programme was Human Resource
Department. All the duties and responsibilities which I was involved was reported to the
Human Resource manager of the organization.

This 2 months internship programme was quite helpful as it will teach a person to
how to get involved in a corporate environment. Since the department allotted was
Human Resource, it mainly involved in doing HR activities of the organization. Thus
the main assignments involved was the preparation of salary statement and recruitment
process. Salary statement preparation was quite a difficult one as it passes through many
phases including checking the attendance sheet of each and every employee in the
organization. While in the recruitment process, HR manager assigned to shortlist the
candidates according to the company requirements as on their qualification, experience
and salary. Also get involved in posting various jobs in the sites called indeed.com,
hiree.com, times job, quikr.com etc. I was also there in the interview panel observing
 26

how each candidate is being interviewed and on what basis that candidate will be
selected for job in our organization.
 27

CHAPTER 4

DETAILS ABOUT INTERNSHIP

 28

4.1 Weekly Activity/ Progress activity: INA India ltd.

Date from: 08 MAY 2017- 12 MAY 2017

Table 4.1: Weekly report-Week 1

DAY & TIME TASK ASSIGNED TASK OBSERVATION

DATE COMPLETED

08.05.2017 9.30am-5.30pm Induction, slacking Shortlisting the An idea about

resumes from the
Times Job site. organisation.
Procedure of
doing the
slacking from
times job site.
09.05.2017 9.30-5.30pm Nil Meeting with Departmental
auditor. analysis.

10.05.2017 9.30-5.30pm To write a blog Written a blog Got

for the SPA in opportunity to
respect of write a blog.
Mother’s day.

11.05.2017 9.30-5.30pm To call debtors Called debtors Details about

debtors and
their due
amounts.
12.05.2017 9.30-5.30pm To shortlist the Shortlisted and Experience
required profiles slack it to the how to
from times job site HR managers communicate
and to call the mail. with the
individuals for Called the individuals for
attending individuals. calling to
interview. attend the
interview..
 29

Weekly Activity/ Progress activity: INA India ltd.

Date from: 15 MAY 2017- 19 MAY 2017

Table 4.2: Weekly report-Week 2

DAY & TIME TASK ASSIGNED TASK COMPLETED OBSERVATION

DATE

15.05.2017 9.30am- Calling the Called the An idea about

5.30pm profiles of candidates for how to interact
candidates from various posts. via phone with
times job. the candidates.

16.05.2017 9.30-5.30pm Calling Calling candidates to Could make an

Meeting the know whether they effective
auditor. are interested for communication
jobs. with the
recruiters.
17.05.2017 9.30-5.30pm To prepare salary Prepared salary Got an idea to
statement. statement. how to prepare
salary
statements.

18.05.2017 9.30-5.30pm Interviewing Watch and observe Idea regarding

candidates. how to interview a how candidates
candidate. are being
interviewed.
19.05.2017 9.30-5.30pm Calling candidates Shortlisted and slack Experience how
it to the HR to communicate
managers mail. with the
Called the individuals for
individuals. calling to attend
the interview..
 30

Weekly Activity / Progress Report

Date from:-22.05.2017 Date to:-26.05.2017

Table 4.3: Weekly report-Week 3

Day & Time Tasks assigned Tasks completed Observati
Date ons

22.05.17 9.30-5.30 Calling the candidates Called around 50 A brief idea

from the Times Job site. profiles. about the
post is being
explained to
the
candidates.

23.05.17 9.30-5.30 How to conduct an Observed by sitting Got an idea

interview. with the interview about how
panel. an interview
is
conducted.

24.05.17 9.30-5.30 Calling the candidates for Make a call and A formal
attending the interview remind the candidates communicat
about the interview. ion with the
candidates.

25.05.17 9.30-5.30 Calling the candidates Explaining about the A brief idea
profile. about how
to make a
formal
communicat
ion with the
candidates.

26.05.17 - Absent Absent

Remarks of Industry Guide:

 31

Date from: 29th MAY 2017- 2nd JUNE 2017

Table 4.4: Weekly report-Week 4

DAY & TIME TASK TASK OBSERVA

DATE ASSIGNED COMPLETED TION

29.05.2017 9.30am- Leave leave Nil

5.30pm

30.05.2017 9.30- Create online Created bank Bank account

5.30pm bank account for account for is necessary
employees. employees. to give
salaries.
31.05.2017 9.30- Calling Calling Experience
5.30pm candidates candidates to how to
know whether communicate
they are with the
interested for individuals
jobs. for calling to
attend the
interview.
1.06..2017 9.30- Calling Shortlisted and Making
5.30pm candidates slack it to the HR effective
managers mail. communicati
Called the on about the
individuals. required
posts in the
organization.
2.06.2017 9.30- Employee Positive and Motivating
5.30pm engagement happy quotes the
activities. were stick in employees.
employee’s desk.
 32

Date from: 5th JUNE 2017- 9th JUNE 2017

Table 4.5: Weekly Report-Week 5

DAY & TIME TASK ASSIGNED TASK COMPLETED OBSERVATION

DATE

05.06.2017 9.30am-5.30pm Advanced Searching for Understanding

search for appropriate how to search
candidate candidates in Times for appropriate
recruitment. Job. candidates.

6.06.2017 9.30-5.30pm Preparation of Counting the Got idea for

salary attendance of preparing salary
statement. employees, seeing statement.
how to prepare it.
7.6.2017 9.30-5.30pm Job posting Posting the job Studied how to
requirements in post various job
indeed, Quickr and requirement.
Hiree.

8.06..2017 9.30-5.30pm Absent Nil Nil

9.06.2017 9.30-5.30pm Employee Employee details Studying various

registration for were recorded in formalities
PF. the site. when an
employee is
being selected
in the
organization.
 33

Date from: 12th JUNE 2017- 16th JUNE 2017

Table 4.6: Weekly Report-Week 6

DAY & DATE TIME TASK ASSIGNED TASK COMPLETED OBSERVATIO

N

12.06.2017 9.30am- Advanced search Searching for Understandi

5.30pm for candidate appropriate ng how to
recruitment. candidates in Times search for
Job. appropriate
candidates.
13.06.2017 9.30- Blog writing Created blog for Idea about
5.30pm Father’s Day writing a
blog.
14.6.2017 9.30- Advanced Searching for Selecting
5.30pm searching. required candidates. required
candidates
for various
posts.
15.06..2017 9.30- Advanced Searching for How to
5.30pm searching. required candidates search for
people in
Times Job
16.06.2017 9.30- Job posing Job was posted in Idea
5.30pm Indeed, Quikr.com regarding
how to post
jobs.
 34

Date from: 19th JUNE 2017- 23th JUNE 2017

Table 4.7: Weekly Report-Week 7

DAY & TIME TASK ASSIGNED TASK COMPLETED OBSERVATION

DATE

19.06.2017 9.30am-5.30pm Advanced search Searching for Understanding

for candidate appropriate how to search
recruitment. candidates in for
Times Job. appropriate
candidates.
20.06.2017 9.30-5.30pm Mail merging Mails were Candidates
sended to all were given
selected confirmation
candidates. mail about
their selection.
21.6.2017 9.30-5.30pm Blog writing Created blog. Got tips to
write a blog.

22.06.2017 9.30-5.30pm Advanced Searching for How to search

searching. required for people in
candidates Times Job

23.06.2017 9.30-5.30pm Job posing Job was posted in Idea regarding

Indeed, how to post
Quikr.com jobs.
 35

Date from: 26th JUNE 2017- 30th JUNE 2017

Table 4.8: Weekly Report-Week 8

DAY & TIME TASK ASSIGNED TASK COMPLETED OBSERVATION

DATE

26.06.2017 9.30am- Advanced Searching for Requirements

5.30pm search required of candidates
candidates varies from
different job
posts.
27.06.2017 9.30-5.30pm Advanced Searching for Company’s
search required requirement for
candidates candidates
varies.
28.6.2017 9.30-5.30pm Advanced Searching for Company’s
search required requirement for
candidates candidates
varies.

29.06.2017 9.30-5.30pm Mail merge Group sending of Confirmation

mails. mails were sent
to the
candidates.
30.06.2017 9.30-5.30pm -- -- --
 36

4.2 CONTRIBUTION OF THE INTERN TO THE ORGANIZATION

Initiatives & responsibilities taken by the intern:

 Employee engagement activities:

 Job posting in various sites.
 Salary statement.
 Employee registration in ESIC site and for getting salary.
 Blog writing
 Advanced searching of candidates in Times Job site.

4.2.1 Task accomplishments made:

 Taken responsibility of making the employees get engaged to their work and to
make them relax for some time from their busy work. For that, positive and
inspiring quotes were stick on to each person’s cabin.
 Fruits were provided to every employees to take a break from their work so as to
sit and relax for some time.
 Jobs were posted in various sites like Quikr Jobs, Indeed, Naukri and Times Job.
 Helped the HR in preparation of salary statement.
 Employee details were registered in ESIC site and also all the workers details
were recorded in the Union Bank site in order to get the salary.
 Created blog for Mother’s Day and Father’s Day in respect to the Spa.
 The candidates are being shortlisted from Times Job site on the basis of the
company’s requirement. The shortlisted candidates are being asked to come for
attending the interview.

4.2.2 New ideas & concepts:

 How to post a job on the basis of our company requirements.

 Got an idea regarding how to search the required candidates who apply for
various posts.
 37

 Got an idea to how to place calls to the candidates who has applied for various
posts.
 Employee engagement.
 How to interview a candidate.

4.2.3 Involvement in major assignments:

 In the preparation of salary statement.

 In interviewing the candidates.

4.3 LEARNING FROM INTERNSHIP

4.3.1 Overall knowledge gained from the internship

The 2 months period internship programme was quite helpful as it teaches many
things as an MBA student. The main objective of this internship was to study various
departments functioning in the organization and the activities that each department
does. Ina India Ltd is a company which mainly deals with the manufacturing of
chemical named Formaldehyde out of which around 95% of the chemical is being
supplied to the plywood manufactures all over India. This company group have got
many other businesses as well like spa, hotels, crockery etc. All these businesses are
operated and are controlled from its head office. Thus the major departments in Ina
India Ltd are Human resource, Finance and marketing. The factory also includes other
departments like production, maintenance, planning, and logistics as well. Each
department perform its own functions and are connected with other departments as well.
For example, Human Resource department and Finance department are connected with
each other as salaries provided are linked with the accounts manager and their
assistants. This is because finance department will be closer with the banks as there will
have a lot of transactions taking place daily.

Marketing department is responsible for the activities like promoting the company’s
status along with the leading firms from the same industry. Marketing department is
 38

responsible to reach out to all their customers and understand their needs and wants and
thereby providing it to them in the required quantities. The marketing head will be
responsible for managing, advertising and promoting staffs and activities at a company.

Human resource department is the main department as it deals with employees since
they are considered to be the assets of any organization. They perform activities related
to manpower planning, job description and job analysis, determining wages and
salaries, recruitment and selection, implementing organizational policies. All the
important activities in any firm will be taken control by its employees itself. Thus they
need to be taken care so that they could perform more effectively. As I was more
concentrated in the HR department, I get to know more about their functions in the
organization. This organization study helps me to get involved in many of the HR
activities. This list includes preparation of salary statements in each of their business.
And I also get to learn many new things. The environment was so good were we could
develop our skills as well as can learn many from our co-employees.

4.3.2 Analysis of achievement v/s objectives

o The main objective was to work within the organization as an intern and
familiarizing with the actual working of the organization.

o Got good exposure to the working environment of the organization and human
resource functions of the firm.

o Primary purpose is to acquire practical work experience in particular occupation

to people who are new to that field.

o Became more adaptable to the working scenario.

o To familiarize with the organizational working procedures.

o Being more responsible in initiating things while at work.

:
 39

4.3.3 Major areas where the concept can be practically used:

The concepts which I have learned from this organisation can be dominantly
used in all recruitment firms. The concepts which I learned is mainly HR oriented which
includes activities regarding analysing the manpower requirement, pre recruitment and
post recruitment process, updating of the database, etc. which are common to most of
the organisation.
 40

CHAPTER 5

CONCLUSION

The chemical manufacturing industry in India is keeping on increasing as the

competition for this industry is huge. This report includes the functioning of a chemical
manufacturing company and various activities they are performing in order to thrive
success on their path. The internship programme enhanced the practical knowledge in
the field of HR. The smooth functioning of an industry depends to large extent on the
mutual co-operation among its different wings. The programme was quite helpful and
also enable to apply all the theoretical knowledge which was learned in bringing out the
best to the organization.

The organisational study conducted in INA India Ltd was successful in achieving
the specific objectives. It helped to familiarise with the organisation structure and its
functioning. It also helped to familiarize with the different department in the
organization and their functions and activities including recruitment.

The study helped in understanding how the key business processes are carried out in an
organisation. Working under HR department had resulted in acquiring the knowledge
on what and how the duties of the HR is done. The various responsibilities of the HR is
understood. The organisation study was beneficial as it helped to gain confidence and
awareness.
 41

REFERENCE

Journal:

 Spiegel(2014),”Recruitment Industry Trend Survey 2013/14”,Vol 4 No June ,

page 2-7

Websites:

 https://www.zaubacorp.com/company/INA-INDIA-
LIMITED/U24231DL1997PLC086024 (Date accessed- 2.07.2017)
 https://www.exportersindia.com/ina-india-limited/ (date accessed-14.05.2017)
 http://www.naukri.com (Date accessed-14/05/2017)
 https://en.wikipedia.org/wiki/Chemical_industry( Date accessed-30.05.2017)
 https://www.pure-chemical.com/blog/importance-of-chemical-industry/( date
accessed- 2.06.2017)
 https://www.indeed.co.in/hire/post-job (Date accessed-5.06.2017)
 https://www.quikr.com/jobs/free-ad-posting-job+zwqxj2726005330
(Date accessed- 20.06.2017)
42