SETARA '11 SUMMARY INSTRUMENT

INPUT: GOVERNANCE 12.00

Source of Data
No. Criteria Indicators Weight Sub-weight Unit Data Benchmark Full Marks

Routinely distinguishes between its governance

50.00 Score 5 0.75
Governing Body (Board role and the responsibilities of management
1 of Directors, Governors, 12.5
The governing body reviews and amends formal
Council, etc.)
financial, personnel and other delegations of 50.00 Score 5 0.75
responsibility

Governance structures and functions, and the

relationships within them, are documented and are 50.00 Score 5 0.75
openly communicated
2 Academic Governance 12.5
A comprehensive, interconnected and
institutionalised committee system has 50.00 Score 5 0.75
responsibility for academic programmes

Clearly documented and publicly communicated

stated position descriptions, selection criteria and 50.00 Score 5 0.75
selection process for all staff
3 Management and Staff 12.5

Annual performance review (appraisal) of all staff, Institutional Data (Self-Assessment with
50.00 Score 5 0.75 Documentary Evidence)
with reference to Key Performance Indicators (KPI)

Strategic plan in place, with measurable

25.00 Score 5 0.38
goals/targets

Individuals are allocated responsibilities and

timelines for implementation and are held 25.00 Score 5 0.38
4 Strategic Planning accountable for performance 12.5

Progress is monitored annually through a reporting

25.00 Score 5 0.38
system

Risk management processes in place 25.00 Score 5 0.38

Institution is able and resourced to design/modify

50.00 Score 5 0.75
the courses offered and the curricula
5 Academic Autonomy 12.5
Academic staff are able to focus on areas of their
50.00 Score 5 0.75
expertise
 Roles of committees, individual managers and staff
50.00 Score 5 0.75
Clearly Defined Lines of are distinguishable
6 Responsibility & 12.5
Decision-Making Regular individual target setting and performance
50.00 Score 5 0.75
reviews linked to rewards

Student There is effective student representation in

7 12.5 100.00 Score 5 1.50
Representation student affairs Institutional Data (Self-Assessment with
Documentary Evidence)
Organisational climate surveys are conducted
33.33 Score 5 0.50
regularly and indicated improvements are enacted

8 Organisational Climate 12.5

Two-way consultative communication systems exist 33.33 Score 5 0.50

Flexible work arrangements for staff exist 33.33 Score 5 0.50

Total Marks for Governance 12.00

 INPUT: PHYSICAL AND FINANCIAL RESOURCES 3.00
Source of Data
No. Criteria Indicators Weight Sub-weight Unit Data Benchmark Full Marks

Percentage of annual operating expenditure

75.00 % 2 1.125 Institutional Data
Infrastructure (excluding R&D allocations) on library resources
1 50.0
(Physical)
Size of space per student for teaching and learning 25.00 sq. m 12 0.375 Institutional Data

Annual operating expenditure (excluding R&D

2 Financial 20.0 100.00 RM/Student Flexible 0.600 Institutional Data
allocations) per student

Percentage of Full-Time Equivalent (FTE) students

25.00 % 5 0.225 Institutional Data
given full fee waiver or equivalent financial aid
3 Support Services 30.0
Number of students per licensed counselor 50.00 Number 1500 0.450 Institutional Data
Number of students per doctor (including panel
25.00 Number 1500 0.225 Institutional Data
doctors)

Total Marks for Physical and Financial Resources 3.00

 INPUT: TALENT (QUALITY, EXPERIENCE AND DIVERSITY) 5.00
Source of Data
No. Criteria Indicators Weight Sub-weight Unit Data Benchmark Full Marks

Academic Staff
Number of students per academic staff 10.0 100.00 Number Flexible 0.50
Adequacy
Percentage of PhD qualified Academic Staff (and its
60.00 % 60 0.60
equivalent)

Average annual emolument of academic staff 20.00 RM 100,000 0.20

Academic Staff
20.0
Capability Academic staff training (including conferences,
sabbaticals) expenses: Percentage of annual
20.00 % 5 0.20
operating expenditure (excluding R&D allocations)
spent on staff training Institutional Data
1
Teaching experience: Percentage of academic staff
30.00 % 20 0.30
with 20 years or more teaching experience

Academic Staff Percentage of academic staff with at least 3 years 20.0 40.00 % 10 0.40
Experience accumulated FTE industry/professional experience

Percentage of academic staff with experience

30.00 % 10 0.30
teaching abroad (at least 1 year)

Overall Quality of
Graduate satisfaction with academic staff 10.0 100.00 Score 5 0.50 Tracer Study Q23
Academic Staff

Percentage of home enrolment with CGPA > 3.00

85.00 % 50 1.4875
or equivalent on entry
Student Quality 35.0
2 Percentage of enrolment on scholarships from Institutional Data
15.00 % 5 0.2625
external agencies

Diversity of Student Percentage of international students 5.0 100.00 % 10 0.25

Total Marks for Talent 5.00

 PROCESS 40.00
Source of Data
No. Criteria Indicators Weight Sub-weight Unit Data Benchmark Full Marks

Relevance - Graduates' Assessment 12.50 Score 5 1.00 Tracer Study Q20 a

Institutional Data (Self-Assessment with

Relevance - Institutional Assessment 12.50 Score 5 1.00
Documentary Evidence)

Comprehensiveness (Extent it meets the cognitive,

12.50 Score 5 1.00 Tracer Study Q20 b, c, e & g
psychomotor, affective) - Graduates' Assessment

Comprehensiveness (Extent it meets the cognitive, Institutional Data (Self-Assessment with

12.50 Score 5 1.00
psychomotor, affective) - Institutional Assessment Documentary Evidence)
20.0
1 Curriculum
Challenging (Extent it encourages higher order
thinking and decision making) - Graduates' 12.50 Score 5 1.00 Tracer Study Q25 f, g, h
Assessment

Challenging (Extent it encourages higher order

Institutional Data (Self-Assessment with
thinking and decision making) - Institutional 12.50 Score 5 1.00
Documentary Evidence)
Assessment

Currency (Extent it incorporates the latest Institutional Data (Self-Assessment with

25.00 Score 5 2.00
appropriate philosophy, theories, techniques, etc.) Documentary Evidence)

Sub-total for Curriculum 8.00

Effectiveness: The content, approach, and teaching-

learning methods of the curricula are consistent 16.67 Score 5 1.33
with, and supportive of, their learning outcomes

Effectiveness: A variety of teaching-learning Institutional Data (Self-Assessment with

methods is used to achieve the eight domains of Documentary Evidence)
Quality Delivery/ 20.0 16.67 Score 5 1.33
the learning outcomes and to ensure that students
2 Pedagogy
take responsibility for their own learning

Effectiveness: The teaching and learning activities

are consistent with the curriculum 16.67 Score 5 1.33

Efficiency: Percentage of academic to total staff

50.00 % 50 4.00 Institutional Data
population
Sub-total for Delivery and Pedagogy 8.00
 Transparent, Valid and Reliable: Graduates'
50.00 Score 5 5.00 Tracer Study Q21a, b and c
Assessment
25.0
3 Quality Assessment Transparent, Valid and Reliable: Institutional Institutional Data (Self-Assessment with
50.00 Score 5 5.00
Assessment Documentary Evidence)

Sub-total for Assessment 10.00

External: Percentage of programmes are accredited

by MQA (excluding provisional accreditation)
30.00 Score 5 2.40 MQA data
and/or local and/or international professional
bodies

Internal: Programme Monitoring - There is a

20.0 Institutional Data (Self-Assessment with
comprehensive policy on the reviewing, monitoring 40.00 Score 5 3.20
4 Monitoring Documentary Evidence)
and evaluation of all programmes

Internal: Student performance and progression is

Institutional Data (Self-Assessment with
analysed to ascertain the achievement of the 30.00 Score 5 2.40
Documentary Evidence)
learning outcomes of each programme

Sub-total for Monitoring 8.00

Internship: Percentage of student participating in

55.00 % Flexible 3.30 Tracer Study Q17
internship

Outreach: Percentage of student participating in

10.00 % 25 0.60 Institutional Data
outreach programmes

Exchange: Percentage of in-bound exchange 15.0 10.00 % 5 0.60 Institutional Data

5 Ancillary Activities students

Exchange: Percentage of out-bound exchange

10.00 % 5 0.60 Institutional Data
students
Tracer Study Q15a (i),(ii),(iii) Average
Extra-curricular: Extent of students' participation 15.00 Score 5 0.90
over all three questions

Sub-total for Ancillary Activities 6.00

Total Marks for Process 40.00

 OUTPUT: QUALITY OF GRADUATES & GRADUATE SATISFACTION 40.00
Source of Data
No. Criteria Indicators Weight Sub-weight Unit Data Benchmark Full Marks

Employment rate (six months after completion of

50.00 % 100 6.00 Tracer Study Q40, 54
studies or continuing studies)
Graduate
1 30.0 Tracer Study Q44 Benchmarks for each
Marketability Average monthly starting pay of graduates who are
50.00 RM Flexible 6.00 discipline set at 75th Percentile of
employed
Population

Average satisfaction with the Higher Education Tracer Study Q20, 21, 22, 23, 24, 25,
2 Graduate Satisfaction 12.5 100.00 Score 5 5.00
Provider (HEP) of the graduates 26(b)

Average satisfaction with the graduates of the HEP 40.00 Score 5 5.20
Employers’
3 32.5 Employer Satisfaction Survey
Satisfaction
Intention to employ from the HEP 60.00 Score 5 7.80

Generic Student Employer Satisfaction Survey & Tracer

4 The seven generic student attributes 25.0 100.00 Score 5 10.00
Attributes Study Q27

Total Marks for Quality of Graduates & Graduate Satisfaction 40.00