Documente Academic
Documente Profesional
Documente Cultură
Personal information
First name(s) / Surname(s) M.Salman Yousaf.
E-mail ssalmanpk@hotmail.com
Nationality Pakistani
Gender Male
Experiences
CSR
Occupation or position
held
Main activities and Answer phones and respond to Identify, research, and resolve
responsibilities customer requests. customer issues using the computer
Sell product and place customer system.
orders in computer system. Follow-up on customer inquires
Provide customers with product not immediately resolved.
and service information. Complete call logs and reports.
Up sell products and services. Research billing issues.
3) Name of employer
NIB Bank
Occupation or position held
Activities and Internee revolving jobs
responsibilities
Opening accounts of clients
Clearing cheques
Checking stamps
Loan approvals
marketing
Dates 2006-2010
Title of qualification awarded BBA (honours)
Name and type of Hajvery University Lahore
organisation providing
education and training
Dates 2007-2009
Title of qualification awarded BA
Name and type of University of Punjab
organisation providing
education and training
Dates 2004
Technical skills and Browsers: Internet Explorer 5.0/6.0, Netscape 7.2, Fire Fox ,Mozilla
competences Operating Systems: Windows XP, 2000/NT/98/95, MS-DOS 6.22
MS-Suite: MS Word XP/2003, MS Excel XP/2003, MS Access XP/2003,
RDBMS: MS SQL Server 2000/2005, MS Access XP/2000/97, PL/SQL
Concepts: Software Engineering, System Analysis and Design,
Operating Systems, RDBMS