2621 Pelican Ave | Phone (956) 522-0112

McAllen, Texas | E-mail: roelmata@yahoo.com

Roel Mata

Objective To actively participate as a team member in the daily upkeep of computers

and networks.

Work February 2017-Present: Core Business Solutions, Pharr, TX

Experience Computer and Network Technician
 Support end users in all aspects of computer and network related issues.
 Onsite and call center troubleshooting of computer hardware, software and
network issues.
 Proficient in all Windows environments and all Microsoft Office applications
 Proficient with networked printers and print servers.
 Proficient in server environments and network shared data

August 2004-February 2017: Wiggles Children’s Rehab, Edinburg, TX

Database Administrator/Archiving Technician
 Desktop/Network Support, Active Directory, User rights and Security
 Troubleshooting hardware and software in a Windows environment
 Maintaining accurate inventory of computer equipment
 Proficient in Windows XP, 7. Windows Office Suites 2003, 2010
 Proficient with MFD networked printers

February 1999-July 2002 CDI Corporation (Infineon Technologies) San

Jose, California
Desktop Support Technician
 Troubleshooting hardware and software pc's in a Windows environment.
 Maintaining accurate inventory of computer equipment
 Proficient with various antivirus, networking and client’s software
 Responsible for 200-employee branch office.

October 1993-January 1999 Silicon Valley Independent Living Center

Network Administrator
 Troubleshooting computer hardware and software in a Windows environment
 Maintaining accurate inventory of servers, computers, and printers
 Responsible for ordering computer equipment
  Microsoft Windows and Microsoft Office class instructor
 Responsible for network servers, network printers in a 60-employee agency

Education South Texas College

Associates Degree - Computer Specialist

Certification:
CompTia A+ certified (COMP001021021247)

Mission College Santa Clara, CA

Certification: Nursing Assistant/Home Health Aide - January 1990

McAllen High School McAllen, Texas

High School Diploma - May 1984