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SEMINAR PAPER
PROFITABILTY ANALYSIS OF
THE EXISTING SHOPPING
MALLS IN SYLHET CITY
‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐‐
This Paper has been prepared for submission to the Department of
Business Administration, Shahjalal University of Science and
Technology for the course no BAN 200 as a partial requirement of
BBA program.
SHAHJALAL UNIVERSITY OF SCIENCE AND TECHNOLOGY
SYLHET-3114
Letter of Certificate
I am highly pleased and satisfy to certify that a group of students of 2nd year 2nd semester of
the department of business administration of Shahjalal university of science & technology,
Sylhet-3114, have been given with the topic “profitability analysis of the existing shopping
malls in Sylhet city” for preparing a seminar paper. The following students have studied as a
team under my supervision:
Name Registration No
Mukta Chakraborty 2005731004
S.M. Shamim-Ur-Rashid 2005731011
Sutapa Adhikary 2005731017
Shan Nafiz Ahmed 2005731022
Md. Younusul Haque Shipon 2005731029
Md. Joynul Jakerin 2005731036
Md. Ashiqur Rahman 2005731039
Debpriyo Das 2005731059
I also certify that the paper is an original one and has not been submitted elsewhere before.
To
Mohammad Shahidul Hoque
Assistant Professor
Department of Business Administration
Shahjalal University of Science & Technology, Sylhet.
Dear Sir,
We have been assigned to prepare a seminar paper on the topic entitled “Profitability
Analysis of Shopping Malls in Sylhet city”. We have the honor to submit it to you that has
been prepared with intense care under your prudential and promising direction.
For collection of data, we have reviewed literature, collected and analyzed previous sources
of data and surveyed a good number of shopping malls in Sylhet city. Data and necessary
topics provided by you were also helpful.
May we note here that there has been no dearth of sincerity on our part to study. However, we
would like to request you to consider if any unexpected mistake is found. Surely this study
will enhance our practical knowledge to a great extent and work as an effective source for the
future study.
Finally we will highly appreciate if you kindly accept our paper and thereby permit us to
present it before the panel of experts.
Sincerely yours
Mukta Chakraborty
S. M. Shamim-Ur- Rashid
Sutapa Adhikary
Shan Nafiz Ahmed
Md. Younusul Haque Shipon
Md. Joynul Jakerin
Md. Ashiqur Rahman
Debpriyo Das
ACKNOWLEDGEMENT
“Profitability analysis of the existing shopping malls in Sylhet city” is the product of the
concerted effort of a number of peoples. Heartfelt thanks to our many friends, acquaintances
and business owner who have agreed to be interviewed so that we could bring real world into
the paper.
Many individuals have made their valuable comments throughout the development of this
paper. We appreciate their helpful suggestions.
We also feel it is important to acknowledge and thanks the teacher of the Department of
Business Administration for their valuable contributions.
The study explores shopping mall business in context of Sylhet, Bangladesh and illustrates
practices in different countries of the world. Sylhet is one of the prominent cities in
Bangladesh. Here shopping mall business is emerging rapidly due to several factors i.e., huge
amount of idle money, availability of comparatively rich non-residential Bangladeshi
customers, people’s preferences to more secured investment. After having ideas about the
problems and prospects a survey was made among the related people of shopping mall
industries. Some obstacle hampered our project activities. There was inadequacy of
accounting information and peoples were not enough cooperative because of some
restrictions. However, the study specially focuses on profitability of existing outlets in
different shopping malls in Sylhet city. The paper also deals with much information related to
shopping mall business which might be very useful to the interested users.
Contents In Brief
6.1 FINDINGS 36
6.2 RECOMMENDATION 36
6.3 CONCLUSION 37
• REFERENCE
• QUESTIONNAIRE- Q1 (FOR MANAGEMENT) ,Q2 (FOR OUTLET OWNER)
LIST OF TABLES
LIST OF GRAPHS
PART ONE
INTRODUCTION
INTRODUCTION
We won’t say that our study and the decisions we are self-sufficient. That does not mean that
there was any dearth of our professionalism and eagerness to reach the solution, rather it
means that we had to face some struggle. Those are summarized as follows:
PART TWO
METHODOLOGY
This paper is being tried to complete quantitative and macro level study in a confined,
specific and a given period. To prepare the term paper we have followed some specific
methods and techniques, which were helpful collecting and analyzing data. After we
determine what and why we are looking for, then we begin our task. In this paper we have
used mainly primary data.
After getting adequate materials, we went through the materials and were trying to find the
answer of our objective questions. Within the process we had to conduct with our supervisor
and some of the teachers of our department.
We have randomly selected ten shopping malls from a number of shopping malls in
Sylhet city. Then we again randomly selected ten outlets from each shopping mall. Finally,
we found hundred outlets on which we conducted our survey.
¾ Online journals
¾ Print journals
¾ Previous research work
PART THREE
A shopping mall or shopping centre is a building or set of buildings which contain retails units, with
interconnecting walkways enabling visitors to easily walk from unit to unit.
The accumulation of small & medium enterprise to meet up the customer demand under a large
construction set up in city area to earn profit with mutual benefit.
In most of the world the term shopping centre is used, especially in Europe and Australasia; however
shopping mall is also used, predominantly in North America. Shopping precinct and shopping arcade
are also used. In North America, the term shopping mall is usually applied to enclosed retail structures
(and may be abbreviated to simply mall) while shopping centre usually refers to open-air retail
complexes.
Malls in Ireland, pronounced "mails", are very small shopping centers placed in the centre of town.
They average about twenty years in age, with a mix of local shops and chain stores. These malls do
not have shops found in the high street or modern shopping centers.
Shopping centers in the United Kingdom can be referred to as "shopping centers", "shopping
precincts", or just "precincts", but with American-style centers becoming more common in the UK,
the term mall is gradually growing in use, at least among the younger generation.
3.3 History
Isfahan's Grand Bazaar, which is largely covered, dates from the 10th century A.D. The 10 kilometer
long covered Tehran’s Grand Bazaar also has a long history. The Grand Bazaar of Istanbul was built
in the 15th century and is still one of the largest covered markets in the world, with more than 58
streets and 4000 shops.
Gostiny Dvor in Saint Petersburg, which opened in 1785, may be regarded as one of the first
purposely-built shopping malls, as it consisted of more than 100 shops covering an area of over
53,000 m².
The Oxford covered market in Oxford, England opened in 1774 and still runs today.
The Burlington Arcade in London was opened in 1819. The Arcade in Providence, Rhode Island
introduced the concept to the United States in 1828. The Galleria Vittorio Emanuele II in Milan, Italy
followed in the 1860s and is closer to large modern malls in spaciousness. Other large cities created
arcades and shopping centers in the late 19th century and early 20th century, including the Cleveland
Arcade and Moscow's GUM in 1890. Early shopping centers designed for the automobile include
Market Square, Lake Forest, Illinois (1916) and Country Club Plaza, Kansas City, Missouri (1924).
An early indoor mall in the United States was the Lake View Store at Morgan Park, Duluth,
Minnesota, which was built in 1915 and held its grand opening on July 20, 1916. The architect was
Dean and Dean from Chicago and the building contractor was George H. Lounsberry from Duluth.
The building is two-stories with a full basement and shops were originally located on all three levels.
All of the stores were located within the interior of the mall with some shops being accessible from
both inside and out.
In the mid-20th century, with the rise of the suburb and automobile culture in the United States, a new
style of shopping centre was created away from downtown.
However, the concept of the fully-enclosed shopping mall did not appear until the 1950s. The idea
was pioneered by the Austrian-born architect and American immigrant Victor Gruen. This new
generation, that were eventually called malls, included Northgate Mall, built in north Seattle,
Washington, USA in 1950, Victor Gruen's Northland Shopping Center built near Detroit, Michigam,
USA in 1954, and Gulfgate Mall in Houston were all originally open-air pedestrian shopping centers
that later were enclosed as malls. The first enclosed, postwar shopping center (or mall) was the
Gruen-designed Southdale Center, which opened in the twin cities suburb of Edina, Minnesota, USA
in 1956. These malls moved retailing away from the dense, commercial downtown into the largely
residential suburbs. This formula (enclosed space with stores attached, away from downtown, and
accessible only by automobile) became a popular way to build retail across the world. In the UK,
Chrisp Street Market was the first pedestrian shopping area built with a road at the shop fronts.
The Bergen Mall, the oldest enclosed mall in New Jersey, opened in Paramus on November 14, 1957,
with Dave Garroway, host of The Today Show, serving as master of ceremonies. The mall, located
just outside New York City, was planned in 1955 by Allied Stores to have 100 stores and 8,600
parking spaces in a 1.5 million ft² mall that would include a 300,000 ft² Stern's store and two other
150,000 ft² department stores as part of the design. Allied's chairman B. Earl Puckett confidently
announced the Bergen Mall as the largest of ten proposed centers, stating that there were 25 cities that
could support such centers and that no more than 50 malls of this type would ever be built nationwide.
Beijing's (Peking) Golden Resources Mall, which opened in October 2004, is the world's second
largest mall, at 600,000 m² (approximately 6 million square ft). Berjaya Times Square in Kuala
Lumpur Malaysia is advertised at 700,000 square meters (7,530,000 sq ft). SM City North EDSA in
the Philippines, which opened in November 1985, is the world's third largest at 460,000 square meters
(4,951,400 sq ft) of gross floor area, and SM Mall of Asia in the Philippines, opened in May 2006, is
the world's fourth largest at 386,000 square meters (4,154,900 sq ft) of gross floor area.
One of the world's largest shopping complexes in one location is the two-mall agglomeration of the
Plaza at King of Prussia and the Court at King of Prussia in the Philadelphia suburb of King of
Prussia, ennsylvania, United States. The King of Prussia mall has the most shopping per square foot in
the U.S.The most visited shopping mall in the world and largest mall in the United States is the Mall
of America, located near the Twin cities in Bloomington, Minnesota. However, several Asian malls
are advertised as having more visitors, including Mal Taman Anggrk, Kelapa Gading Mall and
Megamal Pluit, all in Jakarta-Indonesia, Berjaya Times Square in Malaysia and SM Megamall in the
Philippines. The largest mall in South Asia, and twelfth largest in the world, is Bashundhara City in
Dhaka, Bangladesh. The largest mall in the Asia, and the third largest in the world, is the Jamuna
Future Park which is going to be opened soon.
Pitt Street Mall of Sydney is Australia's busiest shopping precinct. This mall has eight retail centres
and more than 600 speciality stores, within two city blocks.
Bashundhara City is 21 stories tall, of which 8 are used for the mall and remaining floors are used as
the corporate headquarters of the Bashundhara Group.
The mall has space for 2,500 retail stores and cafeterias and also possesses a large underground
gymnasium, a multiplex styled movie theater and top floor food court along with an indoor theme
park. The fully air-conditioned shopping mall with rooftop gardens is considered a modern symbol of
the emerging city of Dhaka.
Jamuna Future Park is the third largest Mall in the world. It is located in Dhaka, Bangladesh. It is the
largest mall in Asia. The project construction started in 2001 but due to political and legal issues, the
project was put on-hold until 2006. After that, when it was legalized, construction continued and by
2008, most of the exterior was completed. It is scheduled to open to public by mid-2009.
This mall will be completely an international-standard mall with international fashion and fast food
brands as well as local brands. It will have the biggest hypermarket in Bangladesh as well.
Loc
Sylhet is a major city in north-eastern Bangladesh. It is the capital of Sylhet Division and
Sylhet District. Sylhet is located on the banks of the Surma River and is surrounded by the
Jaintia, Khasi and Tripura hills. The city has a high
density population, with nearly 500,000 people. The
city is well known for its tea gardens tropical forests,
and its business boom— being one of the richest
cities in Bangladesh, with new investments of hotels,
shopping malls and luxury housing estates,
brought mainly by expatriates living in the
United Kingdom, where many originate from this
city. The city is described as a City of Saints, the
mausoleum of the great saint Hazrat Shah Jalal , who brought Islam to Bengal during the 14th
century, is located here.
The construction industry in Sylhet is currently booming, with many shopping centers and
apartments being built to luxurious standards funded by foreign investment from Sylhetis
living abroad, in particular by British Bangladeshis, over 95 percent of who come from
Sylhet, and are now looking to invest back in Sylhet. As a result property prices are rising.
Many new shopping mall often themed on those found in London, have also been
established to cater to the visiting Sylheti expatriate population and the growing Sylheti
middle classes. These include, the London Mansion, Rose View Hotel (The only 5 Star Hotel
in Sylhet), Sylhet Millennium, Blue Water, London Fried Chicken and Tessco (misspelt from
the original Tesco. And the first Apart-Hotel and resort in Bangladesh is a five-star hotel,
called "Grand Sylhet".
During the fiscal year of 2005-06, the flow of foreign remittances rose by 25 percent to $4.8
billion, which have been sent mostly by expatriates of Sylheti origin in the UK. That amount
is expect to increase to $5.5 billion in 2007, with the government's attention toward
supervising and monitoring banks. The amount of idle money lying with the commercial
banks in Sylhet as deposits is about 4,000 crore taka, which is not common in the rest of
Bangladesh.
The Bangladesh government has taken steps to set up a Special Economic Zone (SEZ) in
Sylhet, in order to attract foreign investors, notably non-resident Bangladeshis living abroad.
Such include people from Sylheti origin that reside in the UK. The plan comes as an initiative
toward stimulating the ongoing investment that has already taken place in Sylhet as well as
providing a basis towards long-term investment to turn Sylhet into a major economic hub.
Investments by British Bangladeshis led the way for two additional privately owned airlines,
Royal Bengal Airlines and United Airways (Bangladesh), to launch services in 2007. The
investment is regarded to serve the Sylheti population living in the UK. Air Sylhet is another
British-Bangladeshi owned UK airline that hopes to launch services in 2007. The Sylhet area
contains several important natural gas fields, which make an important contribution to the
energy balance of Bangladesh.
Abasto Shopping Centre, Buenos Aires Parque antara Polanco, Mexico City
In many cases, regional and super-regional malls exist as parts of large superstructures which often
also include office space, residential space, amusement parks and so forth. This trend can be seen in
the construction and design of many modern supermalls such as Cevahir Mall in Turkey. The
International Council of Shopping Centers' 1999 definitions were not restricted to shopping centers in
any particular country, but later editions were made specific to the U.S. with a separate set for Europe.
A regional mall is, per the International Council of Shopping Centers, in the United States, a
shopping mall which is designed to service a larger area than a conventional shopping mall. As such,
it is typically larger with 400,000 square feet (37,000 m2) to 800,000 square feet (74,000 m2) gross
leasable area with at least two anchors and offers a wider selection of stores. Given their wider service
area, these malls tend to have higher-end stores that need a larger area in order for their services to be
profitable. Regional malls are also found as tourist attractions in vacation areas.
A super-regional mall is, per the International Council of Shopping Centers, in the U.S. a shopping
mall with over 800,000 square feet (74,000 m2) of gross leasable area, and which serves as the
dominant shopping venue for the region in which it is located.
An outlet mall (or outlet centre) is a type of shopping mall in which manufacturers sell their products
directly to the public through their own stores. Other stores in outlet malls are operated by retailers
selling returned goods and discontinued products, often at heavily reduced prices. Outlet stores were
found as early as 1936, but the first multi-store outlet mall, Vanity Fair, located in Reading P.A didn't
open until 1974. Belz Enterprises opened the first enclosed factory outlet mall in 1979, in Lakeland
TN, a suburb of Memphis.
3.10 Components
A shopping mall food court consists of food vendors offering a selection of food. At a typical food
court, food is ordered at one of the vendors and then consumed at a seating area, which is normally a
plaza surrounded by the counters of the multiple food vendors.
When the shopping mall format was developed by Victor Gruen in the mid-1950s, signing larger
department stores was necessary for the financial stability of the projects, and to draw retail traffic
that would result in visits to the smaller stores in the mall as well. These larger stores are termed
anchor store or draw tenant. Anchors generally have their rents heavily discounted, and may even
receive cash inducements from the mall to remain open. In physical configuration, anchor stores are
normally located as far from each other as possible to maximize the amount of traffic from one anchor
to another.
and to renovate older outdoor malls into enclosed ones. Such malls had advantages such as
temperature control. Since then, the trend has turned and it is once again fashionable to build open-air
malls. According to the International Council of Shopping Centers, only one enclosed mall has been
Built in the United States since 2006.Some enclosed malls have been opened up, such as the Sherman
Oaks Galleria. In addition, some malls, when replacing an empty anchor location, have replaced the
former anchor store building with the more modern outdoor design, leaving the remainder of the
indoor mall intact, such as the Del Amo Fashion Center in Torrance, California.
Due to the high land price in densely populated conurbations such as Hong Kong and Bangkok, and
the higher yield on retail property, the "vertical mall" is common –Times Square-Hong kong is
considered the first of its kind.The concept of the vertical mall departs from the common western
model of the flat shopping mall: space allocated to retail is configured over a number of storeys
accessible by escalators linking the different levels of the mall. The challenge of this type of mall is to
overcome the natural tendency of shoppers to move horizontally and encourage shoppers to move
upwards and downwards.
• Big-box store
• Strip mall
• Plaza
• Market
• Main street
• High street
• Town square
• Power centre
• Lifestyle center
PART FOUR
UNDERSTANDING
PROFITABILITY ANALYSIS
Profitability analysis is the process of determining the significant operating and financial characters
tics of a firm from accounting data and financial statement. The goal of such analysis is to determine
the efficiency and performance of the firm’s management, as reflected in the financial records and
reports. The analyst is attempting to measure the firm liquidity, profitability, and others indicator that
business is conducted in a rational & orderly way. If a firm doesn’t achieve financial norms for its
industry or relationship among data seems reasonable, the analyst notes the deviation. The burden of
explaining the apparent problem may then he placed open management.
Financial analysis is used primarily to gain insight into operating and financial problem confronting
the firm. With respect to this problem, we must be careful to distinguish between the cause of problem
and a symptom of it. A cause is an event that produces a result or effect; in our case the result is a
problem. A symptom is a visible indicator that problems exist. The firms may observe symptom, such
as a low level of profit, but it must deal with cause of problem, such ad high cost. If it doesn’t deal
with the problem cause, the firm will probable not be able to correct the problem.
► To compare different companies in the same industry. Ratio can highlight the factor associated
with successful and unsuccessful firms. They can reveal strong firm and weak firms, overvalued and
undervalued firms.
► To compare different industries. Every industry has it’s own unique set of operating and financial
characters tics. These can be identified with the aid of ratios.
► To compare performance in different time periods. Over a period of years, a firm or an industry
develop certain norms that may indicate future success or failure. If relationship change in a firm’s
over different time periods, the ratio may provide clues on trends and future problems.
Profit Margin
There are many measures of profitability. These measures enable the analyst to evaluate the firm’s
profit s with respect to a given level of sales, a certain level of assets, or the owner’s investment.
Without profit s, a firm could not attract outsider capital. Owner’s creditors and management pay
close attention to bolstering profit because of the great importance placed on earning in the
marketplace.
The amount of profit that the firm realizes as a result of the difference between the cost of goods sold
(production cost) and the receipt from sales. The gross profit margin measures the percentage of each
sales taka remaining after the firm has paid for its goods.
Formula:
Decision: the higher the interest rate the higher the firm able to produce at lowers cost.
The net profit margin measures the percentage of each sales taka remaining after all costs and
expenses, including interest, taxes, and preferred stock dividends, have been deducted. Net profit
margin ratio establishes a relationship between net profit and sales and indicate management efficacy
in manufacturing, administering and selling the product. This ratio is the overall measure of the firm’s
ability to turn each Taka sales into net profit.
Formula:
Net profit
Net Profit Margin =
Sales
Decision: A firm with high profit margin can make better use of favorable condition.
Similarly a firm with low net profit margin indicates the adverse affect of the firm.
► purchasing capacity(high/low)
► competition.
► currency rate.
► economic slowdown
► operating expense.
Return on Assets
The return on total assets (ROA), often called the return on Investment (ROI), measures the overall
effectiveness of management in generating profits with its available assets.
Formula:
Earning available
Return on Asset =
Total sales
Decision: The higher the firm’s return on total assets, the better the company’s position.
The return on common equity (ROA) measures the return earned on the common stockholder’
investment in the firm.
Formula:
Earning available
Return on Equity (ROE) =
Common stock equity
Decision: The higher this return, the better off the owners.
Assets Turnover
Assets turnover highlights the amount of assets that the firm used to produce its total sales. The ability
to produce a large volume of sales on a small assets base is an important part of the firm’s profit
picture.
Formula:
Sales
Assets turnover =
Total assets
PART FIVE
ANALYSIS OF COLLECTED
DATA
Location : Zindabazar
Size : 12000 Square feet
Numbers of floors :4
Numbers of stores : 160
Parking : 20
Year of establishment : 1984
Business hours : 10am-8pm
Number of visitors : 15000
Number of customers : 10000
Building:
1st floor : Shoe, gift shops, food corner, clothing, cookeries.
2nd floor : Electronics, cosmetics, cookeries, studio
rd
3 floor : Electronics.
4th floor : Electronics.
KANIZ PLAZA
Location : Zindabazar
Size : 5000 Square feet
Numbers of floors :4
Numbers of stores : 50
Parking : 15
Year of establishment :2
Business hours : 10am-8pm
Number of visitors : 15000
Number of customers : 10000
Building :
1st floor : Shoe, gift shops, cosmetics,
2nd floor : Clothing
3rd floor : Food corner, clothing
4th, 5th floor : Clothing
Location : Zindabazar
Size : 20000 Square feet
Numbers of floors : 11
Numbers of stores : 305
Parking : 500
Year of establishment : 1996
Business hours : 10am-8pm
Number of visitors : 20000
Number of customers : 15000
Building :
MANRU
Location : Chauhatta
Size : 16000 Square feet
Numbers of floors :6
Numbers of stores : 235
Parking : 100
Year of establishment : 1999
Business hours : 10am-8pm
Number of visitors : 15000
Number of customers : 8000
Building :
Location : Zindabazar
Size : 20000 Square feet
Numbers of floors : 10
Numbers of stores : 160
Parking : 60
Year of establishment : 2008
Business hours : 10am-8pm
Number of visitors : 15000
Number of customers : 10000
Building :
Location : Zindabazar
Size : 12000Square feet
Numbers of floors : 11
Numbers of stores : 28
Parking : 70
Year of establishment : 2008
Business hours : 10am-8pm
Number of visitors : 20000
Number of customers : 12000
Building :
MODHUIBAN
SUKRIA MARKET:
Location : Zindabazar
Size : 10000 Square feet
Numbers of floors :5
Numbers of stores : 250
Parking : 25
Year of establishment : 1985
Business hours : 10am-8pm
Number of visitors : 25000
Number of customers : 10000
Building :
SYLHET MILLENNIUM
Location : Zindabazar
Size : 8500 Square feet
Numbers of floors : 10
Numbers of stores : 140
Parking : 30-35 cars and 100-150 bikes.
Year of establishment : 2003
Business hours : 11am-8pm
Number of visitors : 1000-1500
Number of customers : 500-700
Building :
1st floor : Cosmetics, toiletries
2nd floor : Clothing
3rd floor : Clothing
4th floor : Jewelry
5th floor : Clothing, management
40.00 34.94
32.50
-28.25
-30.00
-32.98
-40.00
Shopping malls
14.56
15
-25
Shopping malls
1.00
0.90
0.78 0.75 0.78 Al Hamra Shopping City
0.69 0.70 0.70
0.80 Manru Shopping Center
0.66 0.67
0.70 Kakoli Shopping Center
Asset turnover
0.57 0.58
Sylhet city centre
0.60
Shukria Market
0.50 Sylhet Millenium
0.40 Latif Centre
0.30 Kaniz Plaza
Modhuban
0.20
Blue water shopping city
0.10
0.00
Shopping malls
30
22.70
20
10 6.47
Manru Shopping Center
Kakoli Shopping Center
0
Sylhet city centre
-3.48 -4.29
Shukria Market
-10 -10.31 -10.44 Sylhet Millenium
-12.90
Latif Centre
-20
Kaniz Plaza
Modhuban
-30
Blue w ater shopping city
-32.94
-40
Shopping malls
SOLE PROPIETORSHIP 69
PARTNERSHIP 31
Sources: Primary data
31%
SOLE
PARTNERSHIP
69%
Own 30
Rent 70
Sources of data: Primary
Rent
Own
70%
30%
We wanted to know what they think about the possession value of outlets. Among those
outlet owners, 23% identified the possession value as very high, 33% as high, 42% as
reasonable and 2% as low.
High 33%
Very high 23%
Reasonable 42%
Low 2%
50
40
30
Number
20
10
0
High Very high
Reasonable Low
Male 23 %
Female 77 %
Source of data: Primary
Male
23%
Female
77%
Male Female
100
Respondents (%)
80 %
56
60 %
35
40
9%
20
In our study we asked the respondents how they financed the assets. 14 % of them said from bank
loan, 57 % said personal and 29 % said both.
Personal, 57%
In our study we have found that 39 % of the stores are profitable and remaining 61 % are
unprofitable.
unprofitable store 61 %
profitable store 39 %
unprofitable profitable
store store
61% 39%
Outstanding 0
Good 26%
Satisfactory 52%
Unsatisfactory 22%
Sources of data: Primary
0%
22% 26%
52%
Outstanding Good
Satisfactory Unsatisfactory
From the study we found that, 29.6 % of the respondents said the amount of sale is
increasing. On the other hand 61.4 % responded that the sale is decreasing and rests of the
respondents said that no change in sale.
Increasing 29.6%
Decreasing 61.4%
Same 9.0%
Sources of data: Primary
100
90
80
Respondents (%)
70
60 61.4%
50 Increasing
40 Decresing
30 Same
29.6%
20
10 9.0%
0
Increasing Decresing Same
Comments on sales growth
9%
91%
Yes No
PART SIX
FINDINGS, RECOMMENDATION
AND CONCLUSION
6.1 Findings
¾ We conducted our survey among hundred outlets of ten shopping malls. Our study
reveals that majority (61 %) of the outlets are incurring loss.
¾ Among the profit-earning outlets, 17.95% of the owners interpret the profit earned as
good, 35.90% of the owners are satisfied with the profit, 46.15% of the owners are not
satisfied with the profit they earn.
¾ The net profit margin of the shopping malls is 0.76% on an average. Since the net
profit margin is very low, this indicates very adverse affect the firm.
¾ The return on assets of the existing shopping malls in Sylhet city is -2.93%. The
negative return on assets reflects the worst position of this sector.
¾ The return on equity of this industry is -2.67 %. The negative value indicates that the
owners of the outlets are incurring loss from the investment of their equity.
¾ The asset turnover of shopping mall industry in Sylhet city is 0.69 on an average
which reflects that the assets are not being utilized properly.
6.1.1 Problems
6.2 Recommendations
In the above circumstances, to increase the profitability of the shopping mall industry the
person related with it should consider the following initiatives:
6.3 Conclusion
From the forgoing study we have got a clear picture of the recent situation of the shopping
mall industries of the Sylhet city. The industry has been affected by recent economic
meltdown. Throughout the study we only focused on the profitability of shopping malls of
the city. We tried to find out the profitability ratio of different shopping malls. The feedback
we received reflects very poor situation of this industry.
We also tried our best to collect some information about the problems faced by the shopping
mall industry. In the end of our study we have some recommendations which might be very
useful for the survival of this sector.
APPENDIX
REFERENCE:
Bibliography
9 www.wikipedia.org
9 www.sylhetcitycorporation.org
9 "The Super Centers". Time (magazine). January 24, 1955.
http://www.time.com/time/magazine/article/0,9171,861189,00.html. Retrieved on
2008-06-25.
9 Shopping Center Definitions. Information Accurate as of 1999.
http://icse.org/srch/lib/scdefinitions99.pdf
Date: ……………...............
Date: ………………………
Name of the interviewee: ………………………………………………………………………………
Contact number: ……………………………………………………………………………………….
Name of the outlet: ……………………………………………………………………………………..
Location: ………………………………………………………………………………………………..
1. Types of stores:
o Clothing o Gift shops o Food corner
o Jewelry o Cosmetics o Others
o Shoes & toiletries
o Cookeries o Electronics
2. What is the form of ownership?
o Sole proprietor o Partnership
3. Do you own the place or rent it?
o Own o Rent
4. What is your opinion about possession value or amount of rent?
o High o Reasonable
o Very high o Low
5. What factors do you consider to be important in choosing a shopping mall?
o Location & communication o Availability of adequate
o Facilities customer
o Profitability
6. How many customers do you think visit everyday on an average? ................................
7. What types of customer visit most?
o Male o Female o Children
8. What is your comment on customer growth?
o Increasing o Same
o Decreasing
9. How much capital did you employ in a month on an average?
………………………………
10. How did you finance the asset?
o Bank loan o Personal o Both
11. What was the amount of borrowed capital (In case of answer ‘Both’)? ……………….
12. What is the interest cost? ……………………………………………………………….
13. What was the amount of average monthly sale? ………………………………
14. What was the gross margin? ……………………………………………………………
15. What was the average monthly operating expense? …………………………...
16. What was the tax rate? ………………………………………………………………….
17. If you are earning profit, what is your comment regarding that?
o Outstanding o Satisfactory
o Good o Unsatisfactory
18. If you are incurring loss, what factors do you think responsible?
…………………………………………………………………………………………
…………………………………………………………………………………………
19. Are you satisfied with the facilities offered by Mall?
o Yes
o No
20. If the answer is ‘No’, what facilities do you expect? …………………………………..
…………………………………………………………………………………………
Our study group consists of eight members, from eighth batch, Department of Business
Administration under the School of Business and Management, Shahjalal University of Science and
Technology. Our seminer papers supervisor is Mohammad Shahidul Hoque,Assistant
ProfessorDepartment of Business Administration.