You have answered 2 out of 10 questions correctly

1.

cancel Wrong

Question :

Reading this passage below.

The Management Philosophy Known as TQM

According to P. F. Drucker, the management philosophy known as Total Quality

Management (TQM), which is designed to be adopted consistently throughout an
organization and to improve customer service by using sampling theory to reduce the
variability of a product’s quality, can work successfully in conjunction with two older
management systems. As Drucker notes, TQM’s scientific approach is consistent with
the statistical sampling techniques of the “rationalist” school of scientific management,
and the organizational structure associated with TQM is consistent with the social and
psychological emphases of the “human relations” school of management. However,
TQM cannot simply be grafted onto these systems or onto certain other non-TQM
management systems. Although, as Drucker contends, TQM shares with such systems
the ultimate objective of increasing profitability, TQM requires fundamentally different
strategies.

While the other management systems referred to use upper management decision-
making and employee specialization to maximize shareholder profits over the short
term, TQM envisions the interests of employees, shareholders, and customers as
convergent. For example, lower prices not only benefit consumers but also enhance an
organization’s competitive edge and ensure its continuance, thus benefiting employees
and owners. TQM’s emphasis on shared interests is reflected in the decentralized
decision-making, integrated production activity, and lateral structure of organizations
that achieve the benefits of TQM.

Reference

Jaganathan, A. (2018). Reading comprehension: The management philosophy known as

TQM. Retrieved from https://www.qsleap.com/gmat/resources/reading-comprehension-big-
picture-questions-the-management-philosophy-known-as-tqm

What is the primary purpose of the passage?

Your Answer :

 identify the organizational features shared by various management systems

Correct Answer :

 compare and contrast the objectives of various management systems

2.

cancel Wrong

Question :

The Management Philosophy Known as TQM

According to P. F. Drucker, the management philosophy known as Total Quality

Management (TQM), which is designed to be adopted consistently throughout an
organization and to improve customer service by using sampling theory to reduce the
variability of a product’s quality, can work successfully in conjunction with two older
management systems. As Drucker notes, TQM’s scientific approach is consistent with
the statistical sampling techniques of the “rationalist” school of scientific management,
and the organizational structure associated with TQM is consistent with the social and
psychological emphases of the “human relations” school of management. However,
TQM cannot simply be grafted onto these systems or onto certain other non-TQM
management systems. Although, as Drucker contends, TQM shares with such systems
the ultimate objective of increasing profitability, TQM requires fundamentally different
strategies.

While the other management systems referred to use upper management decision-
making and employee specialization to maximize shareholder profits over the short
term, TQM envisions the interests of employees, shareholders, and customers as
convergent. For example, lower prices not only benefit consumers but also enhance an
organization’s competitive edge and ensure its continuance, thus benefiting employees
and owners. TQM’s emphasis on shared interests is reflected in the decentralized
decision-making, integrated production activity, and lateral structure of organizations
that achieve the benefits of TQM.

Reference

Jaganathan, A. (2018). Reading comprehension: The management philosophy known as

TQM. Retrieved from https://www.qsleap.com/gmat/resources/reading-comprehension-big-
picture-questions-the-management-philosophy-known-as-tqm
Which of the following best describes the relationship of the second paragraph to the
first paragraph?

Your Answer :

 It provides information that qualifies a claim presented in the first paragraph.

Correct Answer :

 It presents an alternative approach to solving a problem discussed in the first

paragraph

3.

cancel Wrong

Question :

The Management Philosophy Known as TQM

According to P. F. Drucker, the management philosophy known as Total Quality

Management (TQM), which is designed to be adopted consistently throughout an
organization and to improve customer service by using sampling theory to reduce the
variability of a product’s quality, can work successfully in conjunction with two older
management systems. As Drucker notes, TQM’s scientific approach is consistent with
the statistical sampling techniques of the “rationalist” school of scientific management,
and the organizational structure associated with TQM is consistent with the social and
psychological emphases of the “human relations” school of management. However,
TQM cannot simply be grafted onto these systems or onto certain other non-TQM
management systems. Although, as Drucker contends, TQM shares with such systems
the ultimate objective of increasing profitability, TQM requires fundamentally different
strategies.

While the other management systems referred to use upper management decision-
making and employee specialization to maximize shareholder profits over the short
term, TQM envisions the interests of employees, shareholders, and customers as
convergent. For example, lower prices not only benefit consumers but also enhance an
organization’s competitive edge and ensure its continuance, thus benefiting employees
and owners. TQM’s emphasis on shared interests is reflected in the decentralized
decision-making, integrated production activity, and lateral structure of organizations
that achieve the benefits of TQM.

Reference

Jaganathan, A. (2018). Reading comprehension: The management philosophy known as

TQM. Retrieved from https://www.qsleap.com/gmat/resources/reading-comprehension-big-
picture-questions-the-management-philosophy-known-as-tqm
Which of the following known as Total Quality Management according to P. F. Drucker?

Your Answer :

 Management system

Correct Answer :

 Management philosophy

4.

cancel Wrong

Question :

Reading this passage below.

The Management Philosophy Known as TQM

According to P. F. Drucker, the management philosophy known as Total Quality

Management (TQM), which is designed to be adopted consistently throughout an
organization and to improve customer service by using sampling theory to reduce the
variability of a product’s quality, can work successfully in conjunction with two older
management systems. As Drucker notes, TQM’s scientific approach is consistent with
the statistical sampling techniques of the “rationalist” school of scientific management,
and the organizational structure associated with TQM is consistent with the social and
psychological emphases of the “human relations” school of management. However,
TQM cannot simply be grafted onto these systems or onto certain other non-TQM
management systems. Although, as Drucker contends, TQM shares with such systems
the ultimate objective of increasing profitability, TQM requires fundamentally different
strategies.

While the other management systems referred to use upper management decision-
making and employee specialization to maximize shareholder profits over the short
term, TQM envisions the interests of employees, shareholders, and customers as
convergent. For example, lower prices not only benefit consumers but also enhance an
organization’s competitive edge and ensure its continuance, thus benefiting employees
and owners. TQM’s emphasis on shared interests is reflected in the decentralized
decision-making, integrated production activity, and lateral structure of organizations
that achieve the benefits of TQM.

Reference
Jaganathan, A. (2018). Reading comprehension: The management philosophy known as
TQM. Retrieved from https://www.qsleap.com/gmat/resources/reading-comprehension-big-
picture-questions-the-management-philosophy-known-as-tqm

Which of these sentences is true about TQM?

Your Answer :

 TQM is a management systems referred to use upper management decision-making

Correct Answer :

 TQM is created to improve customer service by using sampling theory to reduce the
variability of a product’s quality

5.

cancel Wrong

Question :

Managers have to check whether objectives and targets are being ______________.

Your Answer :

 presented

Correct Answer :

 achieved

6.

check_circle Correct

Question :

Reading this passage below.

Social Networks

Business applications
Social networks connect people at low cost; this can be beneficial for entrepreneurs and small
businesses looking to expand their contact base. These networks often act as a customer
relationship management tool for companies selling products and services. Companies can
also use social networks for advertising in the form of banners and text ads. Since businesses
operate globally, social networks can make it easier to keep in touch with contacts around the
world.
Medical applications
Social networks are beginning to be adopted by healthcare professionals as a means to
manage institutional knowledge, disseminate peer to peer knowledge and to highlight
individual physicians and institutions. The advantage of using a dedicated medical social
networking site is that all the members are screened against the state licensing board list of
practitioners. The role of social networks is especially of interest to pharmaceutical
companies who spend approximately "32 percent of their marketing dollars" attempting to
influence the opinion leaders of social networks.

Languages, nationalities and academia

Various social networking sites have sprung up catering to different languages and
countries. The popular site Facebook has been cloned for various countries and languages and
some specializing in connecting students and faculty.

Social networks for social good

Several websites are beginning to tap into the power of the social networking model for
social good. Such models may be highly successful for connecting otherwise fragmented
industries and small organizations without the resources to reach a broader audience with
interested and passionate users. Users benefit by interacting with a like-minded community
and finding a channel for their energy and giving.

Business model
Few social networks currently charge money for membership. In part, this may be because
social networking is a relatively new service, and the value of using them has not been firmly
established in customers' minds. Companies such as MySpace and Facebook sell online
advertising on their site. Hence, they are seeking large memberships, and charging for
membership would be counterproductive. Some believe that the deeper information that the
sites have on each user will allow much better targeted advertising than any other site can
currently provide. Sites are also seeking other ways to make money, such as by creating an
online marketplace or by selling professional information and social connections to
businesses.

Reference

Exam English. (2014). Free practice tests for learners of English. Retrieved
from https://www.examenglish.com/FCE/fce_reading.htm

Based on the text, which statement is true about social networks?

Your Answer :

 Social networks are being used by businesses for marketing

Correct Answer :

 Social networks are being used by businesses for marketing

7.

cancel Wrong

Question :

Reading this passage below.

Social Networks

Business applications
Social networks connect people at low cost; this can be beneficial for entrepreneurs and small
businesses looking to expand their contact base. These networks often act as a customer
relationship management tool for companies selling products and services. Companies can
also use social networks for advertising in the form of banners and text ads. Since businesses
operate globally, social networks can make it easier to keep in touch with contacts around the
world.

Medical applications
Social networks are beginning to be adopted by healthcare professionals as a means to
manage institutional knowledge, disseminate peer to peer knowledge and to highlight
individual physicians and institutions. The advantage of using a dedicated medical social
networking site is that all the members are screened against the state licensing board list of
practitioners. The role of social networks is especially of interest to pharmaceutical
companies who spend approximately "32 percent of their marketing dollars" attempting to
influence the opinion leaders of social networks.

Languages, nationalities and academia

Various social networking sites have sprung up catering to different languages and
countries. The popular site Facebook has been cloned for various countries and languages and
some specializing in connecting students and faculty.

Social networks for social good

Several websites are beginning to tap into the power of the social networking model for
social good. Such models may be highly successful for connecting otherwise fragmented
industries and small organizations without the resources to reach a broader audience with
interested and passionate users. Users benefit by interacting with a like-minded community
and finding a channel for their energy and giving.

Business model
Few social networks currently charge money for membership. In part, this may be because
social networking is a relatively new service, and the value of using them has not been firmly
established in customers' minds. Companies such as MySpace and Facebook sell online
advertising on their site. Hence, they are seeking large memberships, and charging for
membership would be counterproductive. Some believe that the deeper information that the
sites have on each user will allow much better targeted advertising than any other site can
currently provide. Sites are also seeking other ways to make money, such as by creating an
online marketplace or by selling professional information and social connections to
businesses.

Reference

Exam English. (2014). Free practice tests for learners of English. Retrieved
from https://www.examenglish.com/FCE/fce_reading.htm

Why do advertisers like social network sites?

Your Answer :

 They are cost-effective to advertise on

Correct Answer :

 Detailed information on each user allows targeted ads

8.

cancel Wrong

Question :

Reading this passage below.

Social Networks

Business applications
Social networks connect people at low cost; this can be beneficial for entrepreneurs and small
businesses looking to expand their contact base. These networks often act as a customer
relationship management tool for companies selling products and services. Companies can
also use social networks for advertising in the form of banners and text ads. Since businesses
operate globally, social networks can make it easier to keep in touch with contacts around the
world.

Medical applications
Social networks are beginning to be adopted by healthcare professionals as a means to
manage institutional knowledge, disseminate peer to peer knowledge and to highlight
individual physicians and institutions. The advantage of using a dedicated medical social
networking site is that all the members are screened against the state licensing board list of
practitioners. The role of social networks is especially of interest to pharmaceutical
companies who spend approximately "32 percent of their marketing dollars" attempting to
influence the opinion leaders of social networks.

Languages, nationalities and academia

Various social networking sites have sprung up catering to different languages and
countries. The popular site Facebook has been cloned for various countries and languages and
some specializing in connecting students and faculty.

Social networks for social good

Several websites are beginning to tap into the power of the social networking model for
social good. Such models may be highly successful for connecting otherwise fragmented
industries and small organizations without the resources to reach a broader audience with
interested and passionate users. Users benefit by interacting with a like-minded community
and finding a channel for their energy and giving.

Business model
Few social networks currently charge money for membership. In part, this may be because
social networking is a relatively new service, and the value of using them has not been firmly
established in customers' minds. Companies such as MySpace and Facebook sell online
advertising on their site. Hence, they are seeking large memberships, and charging for
membership would be counterproductive. Some believe that the deeper information that the
sites have on each user will allow much better targeted advertising than any other site can
currently provide. Sites are also seeking other ways to make money, such as by creating an
online marketplace or by selling professional information and social connections to
businesses.

Reference

Exam English. (2014). Free practice tests for learners of English. Retrieved
from https://www.examenglish.com/FCE/fce_reading.htm

What should users not do on social networks?

Your Answer :

 Be too free with their personal information

Correct Answer :

 Be too free with someone else’s information

9.
cancel Wrong

Question :

There is no point in_______________objectives if you don’t supervise them to your staff.

Your Answer :

 giving

Correct Answer :

 setting

10.

check_circle Correct

Question :

Top managers are responsible for the _______________ that will allow the company to adapt
to a changing world.

Your Answer :

 innovation

Correct Answer :

 innovation