Buy / Licensing / Licensing Models

Purchase options designed for your business

Citrix combines virtualization, networking and cloud technologies with collaborative services into a full portfolio of products that enable mobile
workstyles for users and virtual datacenters for IT.

Our wide range of product editions, licensing models and subscription plans ensures you can find the right purchase options for your
organization. Features and functionality of on-premises products may differ from features and functionality of cloud offerings, even when purchased
together as hybrid offerings. See component/feature entitlement listings for offerings of interest to you.

Desktop

Annual On-
Product
Editions Models* Perpetual Maintenance** Premises Notes
Line***
Subscription
Product licenses must be purchased with Customer
Success Services for a minimum of one year from
delivery. SQL Server, if included with your product, is
licensed under a license model and license terms
controlled by Microsoft. With respect to devices
connected to the Internet, Receiver for this product may,
without additional notice, check for updates that are
available for download and installation to the device and
Platinum let the user know of their availability. Only non-personal
Customer identifiable information is transmitted when this happens,
User/Device,
XenDesktop Enterprise Available Success Available except to the extent that IP addresses may be considered
Concurrent
Services personally identifiable in some jurisdictions. If you
VDI licensed XenDesktop Platinum Edition, you may use the
WEM component to support physical desktops which are
not part of a VDA deployment in addition to your VDA
deployment, but total usage of WEM may not exceed total
licenses purchased. A full component/feature entitlement
listing for each edition of this product is set forth within
the matrix at: https://www.citrix.com/products/xenapp-
xendesktop/feature-matrix.html. You are licensed to use
only the features of your edition. This product may
 include Citrix Customer Experience Improvement
Program (CEIP) and/or CEIP Extended
functionality.***** This product may be used to provide
application services to internal users or third parties, but
total usage is limited to the number of licenses purchased.

With active Customer Success Services, all Editions of

XenDesktop include Citrix App Layering. If you are
licensed for XenDesktop Platinum Edition, you may also
use the User Layers and Advanced Configuration features
of Citrix App Layering. User Layers enables writable
layers for personalization. Advanced Configuration is for
deploying layers to multiple hypervisor types, clouds,
provisioning mechanisms, or broker types.
Product licenses must be purchased with Customer
Success Services for a minimum of one year from
delivery. If your product is XenApp Fundamentals, it is
offered only under the Named User license model and is
available with Microsoft RDS CALs. RDS CALs and SQL
Server, if included with your product, is licensed by
Microsoft under its license model and license terms. With
respect to devices connected to the Internet, Receiver for
this product may, without additional notice, check for
Platinum
updates that are available for download and installation to
Concurrent, the device and let the user know of their availability. Only
Enterprise Customer
and for non-personal identifiable information is transmitted when
XenApp Available Success N/A
Fundamentals, this happens, except to the extent that IP addresses may be
Advanced Services
Named User considered personally identifiable in some jurisdictions. If
you receive XenApp as a component of the Enterprise or
Fundamentals
Platinum Edition of XenDesktop, your XenApp license
model is the same as for your Enterprise or Platinum
Edition of XenDesktop. If you licensed XenApp Platinum
Edition, you may use the WEM component to support
physical desktops which are not part of a VDA
deployment in addition to your VDA deployment, but total
usage of WEM may not exceed total licenses purchased. A
full component/feature entitlement listing for each edition
of this product is set forth within the matrix at:
 https://www.citrix.com/products/xenapp-
xendesktop/feature-matrix.html. You are licensed to use
only the features of your edition. This product may
include Citrix Customer Experience Improvement
Program (CEIP) and/or CEIP Extended
functionality.***** This product may be used to provide
application services to internal users or third parties, but
total usage is limited to the number of licenses purchased.

With active Customer Success Services, XenApp

Platinum, Enterprise and Advanced Editions include Citrix
App Layering. If you are licensed for XenApp Platinum
Edition, you may also use the User Layers and Advanced
Configuration features of Citrix App Layering. User
Layers enables writable layers for personalization.
Advanced Configuration is for deploying layers to
multiple hypervisor types, clouds, provisioning
mechanisms, or broker types.
Product licenses must be purchased with Customer
Basic or Success Services for a minimum of one year from
Customer
Advanced delivery. If you receive any edition of this product as a
Edgesight Concurrent Available Success N/A
for XA/XD, component of XenApp or XenDesktop, your product
Services
or Endpoints license covers all licensed User/Device/Concurrent
sessions of your XenApp or XenDesktop environment.
Product licenses must be purchased with Customer
Success Services for a minimum of one year from
delivery. Under the Concurrent Session model, each
physical or virtual machine provisioned by the product
Customer server software requires a separate license. The Datacenter
Provisioning Datacenter Concurrent
Available Success Available Edition may not be deployed in a XenApp or XenDesktop
Services Edition Session
Services environment. If you received this product as a component
of a XenApp or XenDesktop Edition, then your product
entitlement is set forth within the matrix at
https://www.citrix.com/go/products/xendesktop/feature-
matrix.html.
Customer Customer Success Services must be purchased with new
DesktopPlayer Single User or
Available Success Available product licenses. Oracle Corporation is a licensor to
for Mac Edition Device
Services Citrix and is an intended beneficiary of the Citrix product
 license agreement.

Server

Annual On-
Product Line Editions Model* Perpetual Maintenance Premises Notes
Subscription
Customer Success Services must be purchased with new
product licenses. If you received this product as a
component of any Citrix XenApp or XenDesktop edition,
your maintenance model is the same as for that edition.
Further, if you received this product as a component of any
Citrix XenApp or XenDesktop edition, this product is
licensed for an unlimited quantity of sockets, but only for
supporting virtual machines within the Citrix XenApp or
XenDesktop solution environment, this includes virtual
desktop images and any associated infrastructure services
required for the XenApp or XenDesktop deployment.

You may only use the Microsoft System Center Operations

Manager Pack for XenServer with XenServer Enterprise
Customer Edition or if you received this product as a component of
Available (1
XenServer Standard and CPU Socket Available Success Citrix XenApp Platinum or XenDesktop Platinum Edition.
thru 5 years)
Enterprise Services
Licenses for other Citrix products (other than as specified
for Citrix XenApp and XenDesktop above) may not be
used to increase the allowable use for the product.
Infringement indemnification under Section 4 of the Citrix
EULA for this product (posted at
http://www.citrix.com/buy/licensing/agreements.html)
includes coverage of Open Source Software (as defined
therein), but such indemnification is subject to the liability
cap under Section 7. IN NO EVENT SHALL THE
TOTAL AGGREGATE LIABILITY OF CITRIX, ITS
AFFILIATES, SUPPLIERS, OR AUTHORIZED
DISTRIBUTORS EXCEED THE AMOUNT PAID FOR
THE PRODUCT AND/OR MAINTENANCE TERM AT
ISSUE.
Networking

Product Subscription
Editions Models* Perpetual Maintenance Notes
Line*** Maintenance
Maintenance must be purchased with new products for one
year from delivery. Subscription Maintenance is included
with Pooled Capacity subscriptions, but Hardware
Maintenance must still be purchased for any Zero-Capacity
Hardware. If you receive Citrix SCOM Management Pack
for NetScaler as a component of NetScaler Platinum, you
may use it only to manage only your NetScaler Platinum
environment. A full component/feature entitlement listing
for each edition of this product is set forth within the
Appliance
matrix at: https://www.citrix.com/products/netscaler-
Platinum, Maintenance
Appliance adc/platforms.html. You are licensed to use only the
Enterprise, (MPX, SDX),
(MPX, SDX), features/components of your edition. NetScaler CPX
Standard, Available Customer
VM (VPX), requires NetScaler Management and Analytics software to
(but only a (excluding Success Services Included for
Virtual Instance authenticate usage. NetScaler Management and Analytics
NetScaler Single CPX and (VPX, CPX) and Pooled
(CPX), and software must be purchased separately. These NetScaler
Edition for Pooled Hardware Capacity
Pooled products may include Citrix Call Home.***** If you
CPX) Capacity) Maintenance
Capacity purchase a Pooled Capacity subscription in 2017, you
(Zero-Capacity
(subscription) receive a substantive, one-time exchange right for any
Hardware for
Networking perpetual product, Networking Cloud Service,
Pooled Capacity)
or Networking Maintenance offering between January 1 -
31, 2018. There is no obligation to exercise an exchange.
See exchange details. A Pooled Capacity starter pool
subscription for zero-capacity appliances may be
purchased only when you already own the appliances or
purchase initial appliances with the subscription. Add-on
subscriptions for appliances may only be purchased after
purchase of the starter pool and after/with corresponding
appliances.
Appliance, and Available as physical appliances (MPX) and virtual
Appliance
Access for VPX, per appliances (VPX). Appliance Maintenance must be
Maintenance and,
NetScaler Gateway VM, as well as Available purchased with new physical hardware appliances.
Available for VPX,
Gateway Enterprise Universal only for VPX Customer Success Services must be purchased with the
Customer
Edition licenses for new VPX product licenses. For XenApp and XenDesktop
Success Services
advanced use cases: EPA, SmartAccess and SmartControl and other
 product features advanced features, you will need to purchase additional
universal licenses (separate from licenses for this product
as physical hardware or VPX). If you received universal
licenses as a component of XenDesktop VDI or Enterprise
Edition, your licenses are limited to use on any NetScaler
Gateway appliance (physical or virtual) in support of
XenDesktop. If you received universal licenses as a
component of XenApp Advanced or Enterprise Edition,
your licenses are limited to use on any NetScaler Gateway
appliance (physical or virtual) in support of XenApp. This
product may include Citrix Call Home.*****
Available as physical appliances (MPX and SDX) and
virtual appliances (VPX). Appliance Maintenance must be
purchased with new physical appliances. Customer
Success Services must be purchased with new VPX
product licenses. If you received universal licenses as a
component of XenDesktop Platinum Edition or XenApp
Platinum Edition, your licenses may be used on
any NetScaler Gateway appliance (physical or virtual) in
support of any traffic (ICA or otherwise) and include use
of all features of VPX pertaining to XenApp and
Appliance, and XenDesktop use cases, including the SmartAccess Client,
for VPX, per Appliance Portal, SmartControl and Endpoint analysis. If you
Enterprise
NetScaler VM, as well as Maintenance and, received universal licenses with XenMobile App or
and Available
Unified Universal Available for VPX, Enterprise Edition, your licenses are limited to use on
Platinum only for VPX
Gateway licenses for Customer any NetScaler Gateway appliance (physical or virtual)in
Edition
advanced Success Services support of any XenMobile feature or use case. Such
product features universal licenses may not be used with any Express or
other free version of VPX and cannot be used for non-
XenApp, non-XenDesktop or non-XenMobile SSL VPN
features of NetScaler Unified Gateway. This means if you
are publishing any enterprise or cloud application not
related to use of XenApp, XenDesktop or XenMobile on
the gateway portal, you will need to purchase separate
universal licenses. Use of universal licenses received with
XenApp, XenDesktop or XenMobile require separate
purchase of any NetScaler Gateway appliance (physical or
virtual). If you have NetScaler Platinum 11.1 or above, you
 do not need any universal licenses for any use case,
mentioned above, and as required (ICA or otherwise). This
product may include Citrix Call Home.*****
Available as physical appliances (MPX ) and virtual
appliances (VPX). Appliance Maintenance must be
Appliance purchased with new physical appliances. Customer
NetScaler Appliance, and Maintenance and, Success Services must be purchased with new VPX
Single Available
Secure Web for VPX, per Available for VPX, product licenses. An add-on subscription feature, NetScaler
Edition only for VPX
Gateway VM Customer URL Threat Intelligence, provides category and reputation
Success Services information of URLs, and helps in filtering undesired
websites. This product may include Citrix Call
Home.*****
The product portfolio includes hardware appliance and
virtual appliance (VPX) options, and offers a software
client (NetScaler SD-WAN Client Plug-in for Receiver)
for the WAN Op Edition. Maintenance must be purchased
with the new product for one year from delivery.
Subscription Maintenance is included with Pooled
Capacity subscriptions, but Hardware Maintenance must
still be purchased for any Zero-Capacity Hardware. If you
Appliance received this product as a component of Workspace Suite,
Maintenance, Maintenance must be purchased for Workspace Suite. If
Appliance, VM Customer you received the VPX WAN Op edition licenses as a
Standard,
(VPX), Pooled Success Services component of XenDesktop Platinum Edition, the VPX
WANOp, Included for
NetScaler Capacity (VPX) and product may be used in branch/remote offices where there
and Available Pooled
SD-WAN (subscription) Hardware are one or more active Users, Concurrent Users and/or
Enterprise Capacity
and Concurrent Maintenance Devices of XenDesktop Platinum Edition (but such
edtions
(Client Plug-In) (Zero-Capacity licenses may not be used in your central data center(s)
Hardware for supporting those branch/remote offices). Use in
Pooled Capacity) branch/remote offices may include acceleration, control
and optimization for all branch/remote office users for all
WAN services. Appliance maintenance must be purchased
with physical hardware versions of this product. This
product may include Citrix Call Home.***** If you
purchase a Pooled Capacity subscription in 2017, you
receive a substantive, one-time exchange right for any
Networking perpetual product, Networking Cloud Service,
or Networking Maintenance offering between January 1 -
 31, 2018. There is no obligation to exercise an exchange.
See exchange details.
Available for physical appliances, virtual appliances
(VPX) and CPX. This product may include Citrix Call
Home.***** If you purchase a NetScaler MAS Advanced
NetScaler
Hybrid subscription in 2017, you will receive an on-
Management Single Virtual IP
N/A N/A Available premises term license for every Hybrid Citrix Cloud
and Analytics Edition Address
Services license purchased, but total usage across both
Software
environments at any one time during the subscription term
is limited to the number of Hybrid Cloud services licenses
purchased.

Mobility

Annual On-
Product
Editions Models* Perpetual Maintenance** Premises Notes
Line***
Subscription
Customer Success Services must be purchased with new
product licenses. Licenses for this product must be run on a
dedicated license server (s) for this product alone. All
components of this product are licensed only to the same
Users (you may not authorize different Users for each
component). Licenses for this product cannot be used or
interchanged with licenses for components of this product
sold as stand-alone products. This product may include
Citrix Customer Experience Improvement Program (CEIP)
Workspace Customer and/or CEIP Extended functionality.***** This product
Single Edition User Available Available
Suite Success Services may be used to provide application services to internal
users or third parties, but total usage is limited to the
number of licenses purchased.

With active Customer Success Services, Workspace Suite

includes Citrix App Layering. You may use all of the
features of Citrix App Layering, including User Layers and
Advanced Configuration. User Layers enables writable
layers for personalization. Advanced Configuration is for
deploying layers to multiple hypervisor types, clouds,
 provisioning mechanisms, or broker types.
Customer Success Services must be purchased with new
product licenses. Licenses for this product must be run on a
dedicated license server for this product alone. XenMobile
as a component of this product is licensed only for the
users of XenDesktop. You may need to purchase
XenMobile Enterprise Add-on User licenses to have
sufficient XenMobile licenses for all such users. Such
Add-on licenses are only available with your initial
purchase. Licenses for this product cannot be used or
interchanged with licenses for components of this product
Concurrent for
sold as stand-alone products. This product may include
XenDesktop
Workspace Customer Citrix Customer Experience Improvement Program (CEIP)
Single Edition and User for Available N/A
Bundle Success Services and/or CEIP Extended functionality.***** This product
other
may be used to provide application services to internal
components
users or third parties, but total usage is limited to the
number of licenses purchased.

With active Customer Success Services, Workspace

Bundle includes Citrix App Layering. You may use all of
the features of Citrix App Layering, including User Layers
and Advanced Configuration. User Layers enables writable
layers for personalization. Advanced Configuration is for
deploying layers to multiple hypervisor types, clouds,
provisioning mechanisms, or broker types.
Customer Success Services must be purchased with new
product licenses. Available as on-premise software or as
software-as-a-service (see the options for XenMobile
software-as-a-service in the SaaS table below), but
MDM,
XenMobile for Samsung KNOX is available only as on-
Advanced,
premise subscription under the Device model. For on-
Enterprise or Customer
XenMobile User or Device Available Available premise XenMobile, a SaaS control plane component is
XenMobile for Success Services
delivered only under Customer Success Services and its
Samsung
renewal is subject to Customer Success Services renewal.
Knox
If you received on-premise XenMobile as a component of
XenApp Platinum Edition or XenDesktop Platinum
Edition, your license and Maintenance model is the same
as for that that Edition. If product is XenMobile for
 Samsung KNOX, it is delivered with a key that activates
Samsung KNOX software for one year for the number of
Device licenses purchased for the product, but Samsung
KNOX software is distributed and licensed exclusively by
Samsung and is not part of the product. To extend the
Annual License for this product, including the key that
activates Samsung KNOX software, you must purchase
and install new licenses prior to the expiration of the
current licenses. Note that if new licenses are not
purchased and installed, on-premise subscription product
and KNOX software is not licensed for use beyond the
expiration of the subscription period. On-premise
subscription product and KNOX software may disable
themselves upon expiration of the subscription period. This
product may include Citrix Customer Experience
Improvement Program (CEIP) and/or CEIP Extended
functionality.***** This product may be used to provide
application services to internal users or third parties, but
total usage is limited to the number of licenses purchased.
Customer Success Services must be purchased with new
product licenses. This product includes both native API
connectors, and a SaaS control plane delivered under
Customer Success Services, for your administrative control
of the product. Notwithstanding the foregoing, if you
ShareFile Customer received this product as a component of XenMobile SaaS,
Enterprise User Model Available N/A
On-Premise Success Services your license allows use of the SaaS control plane only for
your administrative control of the product. Renewal of the
SaaS control plane is subject to Customer Success Services
renewal. This product may be used to provide application
services to internal users or third parties, but total usage is
limited to the number of licenses purchased.
This product is is intended only for business use and is not
X-1 Mouse Single Model Device N/A N/A N/A a consumer product. It is designed to work only with Citrix
Receiver. All other uses are strictly prohibited.

Learn about the licensing system-designed to help you license your Citrix product quickly and easily.
Citrix also offers collaboration, remote access and IT support tools on a subscription basis. The following table shows our software-as-a-service
offerings:

Citrix Cloud

Product Editions/ SaaS

Models* Monthly Annual Notes
Line**** Packages Maintenance
Citrix XenApp & The service package purchased determines your service
XenDesktop Service entitlement. If the service package purchased is a Citrix
Cloud transition or trade-up package with hybrid rights,
Citrix XenDesktop your perpetual licenses covered by your purchase are
Service rescinded upon purchase, but are replaced with a twenty-
four (24) month term license for the same functionality and
Citrix Workspace quantity of licenses under the same license model, and you
Suite (Hybrid) will receive Citrix Select Services on those licenses for that
period, in addition to your Citrix Cloud services for your
Citrix Workspace full subscription term. Your term licenses may be used to
Service connect to your legacy Citrix infrastructure/workload,
however, only those users/devices covered by your User or
Citrix XenApp Secure Device Citrix Cloud subscription may connect to Citrix
User or Device
Browser Service Cloud Services. If your term license model is Concurrent,
you may need to purchase additional User or Device Citrix
Citrix (and see the
Citrix ShareFile N/A Available Included Cloud subscriptions to cover all Concurrent devices for
Cloud Notes on service
Service connecting to Citrix Cloud services. Any prepaid
specific model
Citrix Software Maintenance or Subscription Advantage on
options)
Citrix XenMobile your rescinded perpetual licenses terminates with those
Service licenses. You shall have no right to credit or refund for the
rescinded licenses or those services. Product components
Citrix XenApp of this service may include Citrix Customer Experience
Essentials Improvement Program (CEIP) and/or CEIP Extended
Service****** functionality.*****

Citrix XenDesktop Citrix Cloud on-premises components may only be used in

Essentials conjunction with Citrix Cloud services pursuant to the
Service****** applicable terms of service. The NetScaler VPX 3000 on-
premises component of XenMobile Service may only be
Citrix NetScaler used for connecting XenMobile apps to on-premises
Management and resource locations via micro-VPN technology. It is not
 Analytics Services meant for general VPN use, including but not limited to
remote access and/or single sign-on to any web, SaaS, VDI
Citrix NetScaler Web or any enterprise application whether in a datacenter or
App Security Service cloud.

Citrix NetScaler With active SaaS Maintenance, Citrix XenApp &

Gateway Standard XenDesktop Service and Citrix Workspace Service
Service includes Citrix App Layering. You may use all of the
features of Citrix App Layering, including User Layers and
Advanced Configuration. User Layers enables writable
layers for personalization. Advanced Configuration is for
deploying layers to multiple hypervisor types, clouds,
provisioning mechanisms, or broker types.

Enterprise SaaS

Product Editions/ SaaS

Models* Monthly Annual Notes
Line**** Packages Maintenance
Basic

Professional

Corporate Available/ On-premises components may only be used in conjunction

ShareFile User Available Included
SMB only with the service and within service term(s) purchased.
Enterprise

Virtual Data
Room
Lite
Available/ On-premises components may only be used in conjunction
Podio Teams User Available Included
SMB only with the service and within service term(s) purchased.
Business

* Unless otherwise noted above for a product, Citrix end-user license models are as follows: Under the User model, a “User” is an individual
authorized by you to use any device(s) to access instances of the product server software or service through your assignment of a single user ID.
Under the Device model, a “Device” is a device authorized by you to be used by any individual(s) to access instances of the product server software
or service (locally or over a network). User and Device licenses may be reassigned only pursuant to Citrix’ policy, process and timescale for
reassignment. You may deploy network architectures that use hardware or software to reduce the number of Users or Devices that directly access the
product server software or service. This is referred to as multiplexing or pooling. This does not reduce the number of licenses required to access or
use the server software or service under either license model. A license is required for each User or Device that is connected to the multiplexing or
pooling software or hardware front end. You must acquire and assign a license to each User or Device that accesses instances of the server software
or service directly or indirectly, frequently or infrequently, even if the authorized User or Device is an automaton. Under the Concurrent model, a
"Concurrent" device is an anonymous single device connected to a single instance of the server software. Under the CPU Socket model, a “CPU
Socket” is an individual CPU socket on a server running the PRODUCT, regardless of whether or not the socket contains a CPU. Licenses must be
purchased for all CPU sockets on such server(s). Under the Application model, an “Application” is an individual object code file capable of being
analyzed by the product. Under the VM model, a “VM” is a virtual machine or single physical server if the server is not virtualized. Under the
Concurrent Session model, which is offered exclusively with Provisioning Services, a "Concurrent Session" is the number of physical or virtual
machine sessions serviced by the product. Under the Appliance model, an "Appliance" is the physical appliance with embedded product software as
provided by Citrix, and you may use the Appliance up to its capacity as intended. Under the Pooled Capacity model for NetScaler, your purchased
instances and capacity (throughput) may be deployed on either zero-capacity NetScaler physical appliances, NetScaler VPX or CPX instances in your
infrastructure, or NetScaler VPX or CPX instances deployed in supported public cloud providers (collectively your "Pooled Capacity"). Under the
Pooled Capacity model for NetScaler SD-WAN, your purchased capacity (throughput) may be deployed only on zero-capacity NetScaler SD-WAN
physical appliances.Under the Virtual Instance license model, a "Virtual Instance" is a virtual deployment within a single software container. Under
the Virtual IP Address license model, "Virtual IP Address" is a single virtual IP address. "Express" versions of products are offered with limited term
license and with NO WARRANTY, INFRINGEMENT INDEMNIFICATION OR SOFTWARE MAINTENANCE. Further, "Express" versions may
not be used by any Citrix or non-Citrix service providers for a cloud/hosted production offering. The SKU description for each product or
maintenance offering ordered confirms your product entitlements. In the event of a conflict between a SKU description and this table, the SKU
description shall control.

** See Software Maintenance descriptions at www.citrix.com/support/programs.html. Reinstatement and recovery charges may apply for expired
maintenance. Downgrades between maintenance programs are not offered.

*** See product specific end user license terms at http://www.citrix.com/buy/licensing/agreements.html (in addition to the content and notes above).
Unless otherwise noted, each product license may be loaded on only a single license server or appliance instance, as applicable. With respect to an
audit under the end user license terms, excess license usage will be determined based on peak usage and billed at the then-current Citrix suggested
retail price for licenses and for maintenance on those licenses (for the lesser of the duration of the excess usage or two years). Charges for any
additional findings, as well as audit fees, may apply. With respect to your purchase of a product trade-up or upgrade, or your implementation of a
product release with new product licenses under Maintenance, you are permitted a 90 day grace period to run both your new and the old product
licenses in production. This period runs from your purchase of the trade-up or upgrade, and from your download of the new release under your
maintenance program. You agree to destroy the old licenses and retain no copies after the grace period.

**** See the product specific terms of service at http://www.citrix.com/buy/licensing/agreements.html, and product specific service descriptions at
https://www.citrix.com/buy/licensing/saas-service-descriptions.html (in addition to the content and notes above). In the event of a conflict between a
product specific service description and this table, the service description shall control.
***** If you activate Citrix Customer Experience Improvement Program (CEIP) functionality, should it be offered with your product, Citrix may
store, transmit and use technical and related non-personally identifiable information about your use of the product, including configuration
information. If you activate CEIP Extended functionality or Citrix Call Home, Citrix may store, transmit and use technical and related personally
identifiable information about your use of the product in order to be able to send you pertinent best practices advice and recommendations. Collected
data is subject to Citrix’s Privacy Policy at http://www.citrix.com/about/legal/privacy.htm

******Available only in the Microsoft Azure Marketplace.

This table may be updated by Citrix from time to time at its sole discretion. You are advised to check this table prior to each purchase.