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AS - Annual Sales This is consumption sales. Or, and 11 point purchase probability/new and different
said another way, the amount of revenue received from scales as used by AcuPOLL
sales that went to Final Decision Makers. This does not
include sales that are in process such as “pipeline”, or
“inventory fill” associated wth distributor or retailer FPR - First Purchase Revenue This is the amount
inventory. that a Decision Maker will purchase the first time they
purchase. For example if you were selling tires the
FDM - Final Decision Makers. This is the person Final Decision Maker might purchase 2 tires or 4 tires.
that makes or very strongly influences the final Or 50% of customers might purchase 2 tires and 50%
purchasing decision. Final Decision Maker can be end might purchase 4 tires thus the AVERAGE purchase
users such as consumers or they can also be decision would be 3. In this case, if tires cost 50.00 each the
makers such as factory production managers, architects, MOST LIKELY estimate of First Purchase Revenue
doctors, etc. This term is used in place of the classical would be 3 x $50 = $150.
definition of number of consumers to make MBS
applicable for industrial and business to business RR – Repeat Rate The percentage of Final Decision
situations. In the case of MBS this value is the number Makers who will make a second purchase within 12
of “POSSIBLE” Final Decision Makers NOT the net months of their first purchase. Examples of
number that will purchase. The number of actual repurchases include: 1) If the innovation is an
purchasers is calculated by the MBS Model. industrial or consumer consumable such as a cleaning
product then final Decision Maker may purchase
TR – Trial Rate The percentage of Final Decision multiple times, 2) If the innovation is an industrial
Makers who will make an initial purchase. This number production product then Final Decision Makers might
is calculated from the persuasive power of the idea purchase a sample of it to test leading to a larger
itself as measured by concept testing adjusted for purchase order and 3) If an innovation is an industrial
marketing support as measured by percent Awareness machine their could be a separate service contract or
and percent Distribution. In the case of MBS these supplies for the machine. With many industrial products
values are entered as constants. See page 4 of MBS or consumer hard goods repeat rate is zero as the first
results for the Sales & Marketing Assumptions utilized purchase is the only purchase.
as part of that report. Adjusting for Marketing support
is important because if a Final Decision Maker is not With large companies Merwyn predicts year one sales.
aware of the innovation (awareness) or can’t find a With small companies it usually predicts year two sales.
product (distribution) they can’t purchase it. The difference is in the speed and scope of sales and
marketing investment that large companies make
In the case of Merwyn Business Simulation – Concept relative to small companies.
testing is based on benchmarking the potential for
“customer pull” by evaluating the description on 50+/- RPR – Repeat Purchase Revenue The revenue
factors that have each been found to correlate with received when Final Decision Makers make additional
marketplace trial at the 95% confidence level or higher. purchases. This can be the same number as FIRST
PURCHASE revenue; however, it doesn’t have to be.
The concept score is translated to actual percent trial For example – many times a Final Decision Maker will
using an algorithm developed and confirmed through buy a small amount first to try out a product then buy
three independent data sets. The resultant percent trial more on an on going basis. Or, sometimes the first
value is then discounted based on the appropriate purchase is for the equipment and the repeat revenue is
awareness and distribution levels. for supplies or a service contract.
Open Access: The MBS system is designed to use NRP – Number of Repeat Purchases The number
concept scores from alternative systems such as 5 point of repeat purchases that are estimated to be made
purchase intent/uniqueness scales as used by BASES, within a 12-month period of time.
There are seven factors that individually and for the 25 to 80% error between sales forecasts at the
collectively make it possible for Merwyn Business moment of innovation development decisions and
Simulation to provide more truthful sales forecasts actual marketplace results. Obviously, all forecasts are
early in the innovation development process, when highly accurate after the fact, when the true input data
there is high uncertainty and when the Innovator or is known.
Company who is submitting the concept for
forecasting does not have high expertise or readily Instead of inputting marketing, advertising and
available test data on the actual innovation. promotion plans and then translating the plans into
effective awareness and distribution impact levels - the
Difference #1. Improved reliability by segmenting MBS system utilizes five stock assumptions for
data into 3 streams and processing each distribution and awareness. This results in dramatic
differently. cost savings in forecasting as well as reduction in error
as a result of overly aggressive marketing support
A cornerstone of the Merwyn Business Simulation levels. The five levels include: 1) Very Low Marketing,
methodology is to separate data forecasting inputs into a word of mouth type of support, 2) Low Marketing,
three categories and to handle inputting of the data typical of smaller companies, 3) Medium Marketing,
and processing of data differently for each data stream. typical of a smaller company making a major
investment or a larger company supporting a smaller
Facts: Factual inputs are easy to input and use. innovation or line extension, 4) High Marketing, typical
Examples include Innovation Development Status and of a larger company supporting a major introduction
Proprietary Protection Level which are used when and 5) Very High/Highly Targeted, typical of a big
forecasting fair market royalty rates. brand introduction or a smaller company that has a
market with a very small number of easily identified
Estimates: Estimates require four handling steps to aid customers that can be efficiently reached.
accuracy and transparency: 1) Calibration, 2) Estimates
of most likely values and confidence ranges, 3) In the case of Large Corporations - each of the five
Quantification of Uncertainty and 4) Documentation marketing support levels can be customized based on
of Basis for Estimate. Each of these are the basis for historical levels of distribution and awareness (both
the next four points of difference. median values and variance i.e. standard deviation)
achieved by the company during previous
Unknowables: Unknowable inputs are not likely to be introductions of innovations.
correct even when the four special handling steps are
applied by Fortune 500, small company innovators or Testing of the persuasion power of the innovation
independent inventors. To compensate for this, each concept is used to predict trial rates. Any marketplace
unknowable is inputted into the MBS model as a validated concept testing system can be used. A
constant and reported as such. popular choice is to use Merwyn Concept Testing at
the earliest stages of innovation development then
In the case of sales forecasting the primary move to more expensive and involved research systems
unknowable is Trial Rate. Specifically, the level of such as AcuPOLL or BASES as the innovation moves
Marketing Support (awareness & distribution) as well closer to the marketplace.
as the concept persuasion or “pull”. Errors with these
numbers from small company innovators and Merwyn Concept Testing evaluates ideas by
independent inventors are usually a result of ignorance benchmarking the overt benefit claims, real reasons to
in the quantification of marketing support and believe, dramatic differences, clarity and focus of the
persuasion impact. Errors with Fortune 500 Clients innovation based on evaluating a written innovation
are a result of over optimism especially early in the description as it would be presented to a Final
process when actual investment levels are highly Decision Maker.
variable due to lack of definition of actual marketing
message impact, media plan design and efficiencies. A total of 50 +/- success factors are evaluated. Each
This over optimism is generally accepted as the reason have been validated as predictive of marketplace
40
T he Merwyn 70 % 10 % Concept Testing both the “most likely” value and the
score is 20 Wrong Wrong variance (standard deviation) are used in the Merwyn
translated into a Business Simulation to reflect the true dynamics
0
trial rate that is Humans
associated with the innovation concepts persuasive
a d j u s t e d power.
downward based on
Merwyn Concept Testing is 7 times
the assumed level of smarter than human judgement when Difference #2. Calibration of Input Estimates to
distribution and awareness. it comes to picking winners.
Provide Marketplace Grounding. Calibration data
charts help the person providing the inputs assess,
Research indicates that Merwyn Concept Testing is 7 evaluate and determine the proper estimates.
times smarter than project leaders when evaluating Calibration benchmarks include hundreds of listings of
concepts probability of success as it has no emotional the number of final decision makers, number of
connection or bias. additional repeats, EBIT percentages, repeat rates,
proprietary protection and development status. In the
Research has validated Merwyn Concept scores versus case of custom corporate models calibration data is
AcuPOLL, BASES, Direct Mail Response Tests and based on the company’s actual historical results.
other test systems in the USA and Internationally. It’s
important to note, that Merwyn is an overall measure Difference #3. Estimates of most likely values
of the odds of and confidence ranges. To model the true
sustained success - it uncertainty of each data input three numbers area
is NOT a simple requested for each input.: 1) Most Likely Estimate, 2)
measure of purchase Pessimistic Estimate and 3) Optimistic Estimate.
intent. The closest
analogy to the • Most Likely: This is the value that based on testing,
Merwyn concept experience and judgment is the most likely value the
score is called innovation will achieve.
“Meaningful
Difference.” This is • Pessimistic: This is the value where there is only a 1
Merwyn Concept Testing has a
most c l o s e l y significant correlation with BASES in 5 chance (20%) that the true number is WORSE
replicated in classic Concept scores r = .7 than this number. Note, this is not the “worst”
concept research possible value. Rather, it’s the mostly likely lowest
through a blended score that incorporates 60% value. In the case that an inventor has “measured
Purchase Intent and 40% New and Different data” on the question being asked they are instructed
perception. to provide the low end of one standard deviation.
Comparison of Merwyn Concept results to high • Optimistic: This is the value where there is only a 1
precision Information Resources scanner data finds in 5 chance (20%) that the true number is BETTER
significant correlations with % trial, purchase than this number. Note, this is not the “best” possible
Page 4 of 5 DRAFT Version .6
value. Rather, it’s the mostly likely highest value. In the The big benefit of Monte-Carlo simulation is that it
case that an inventor has “measured data” on the takes into account the true individual and cumulative
question being asked they are instructed to provide the uncertainty associated with the forecast. In effect, MBS
high end of one standard deviation. translates innovation uncertainty into defined and
quantified business probabilities.
The three numbers are translated into a probability
distribution. This natural mapping of the true Difference #7. Probability Matrix Report Format
uncertainty into dynamic forecasts is one of the Aids Decision Making
reasons why Merwyn Business Simulation is To aid decision-making, the uncertainty of all inputs
significantly more truthful than point estimate is translated into a report that details three estimates
forecasting systems. It’s important to note that MBS is that together incorporate the variance of inputs and
designed to be appropriately conservative. As such, the more closely model the real risk and uncertainty
bias in the case of all modeling is towards protecting associated with the innovation.
from “false positives” e.g. overly high estimates. Net,
the MBS system appropriately “rounds down” key Results from the 10,000 Monte-Carlo simulations for
dimensions. each level of marketing support are rank ordered and
the 2,000th value from the bottom reported as the
Difference #4. Quantification of Input Estimate pessimistic estimate. This means there is an 80%
Uncertainty To Increase Transparency. chance that the actual sales for this innovation will be at
To enhance transparency and credibility of forecasts, least this amount. The median or 5,000th value is
innovators are required to provide quantification of reported as the Most Likely (50%) value. The 8,000th
their level of certainty in their most likely estimate on a value is reported as the optimistic forecast meaning
scale that runs from 10% Judgement to 90% Direct there is a 20% chance that the true value will be higher
Measurement. To aid rapid review, scores are color- than this.
coded red, yellow, green making it easy for evaluators to
identify the weakest links to forecasts and to help focus Direct Questions to
development resources.
Doug Hall 513 310-6374
Difference #5. Detailing of Data Sources and or
Basis for Assumptions To Increase Transparency Doug@EurekaRanch.com
To further enhance credibility of forecasts, innovators
are required to document their data sources and basis
for assumptions for each forecasting input. This
complete transparency allows those viewing the report
to quickly and easily asses the wisdom and integrity of
the innovator’s assumptions