5D4N Bangkok, Kanchanaburi, River Kwai,

Erawan National Park, Damnoen Saduak Floating

Market
Attractions
• Jeath War Museum • Train-ride to the Thai-Burma Railway • Erawan National
Park
• Maeklong Railway Market • Hellfire Pass Memorial Museum • Boat-cruise along the River
Kwai
• Ancient Khao Pun Cave • Damnoen Saduak Floating Market • 2-nights stay in
Kanchanaburi
Itinerary
River Kwai, Kanchanaburi
Day 1 Enjoy Bangkok’s Non-stop Entertainments
TBA Arrive at Bangkok International Airport
TBA Meet & greet by tour guide at the airport’s arrival gate
1500 Check in Hotel in Bangkok for 1-night
1830 Enjoy Eat-All-You-Can Menu at LG Seafood Restaurant*
2000 Shop at Asiatique The River Front
2100 Watch the spectacular Calypso Cabaret Show (optional)
2100 Watch the spectacular Muay Thai Live Show (optional)
2300 Before we say good night
Bridge over the River Kwai
Day 2 Discover River Kwai Bridge in Kanchanaburi
0600 Enjoy Breakfast at hotel
0700 Travel to Kanchanaburi Province, 2h30m, 132km
0930 Visit Jeath War Museum
1045 Ride on the Old Train to the Thai-Burma Death Railway
1300 Disembark at Krasae Station to visit Krasae Cave Temple
1330 Enjoy Thai Set Lunch at Krasae Cave Restaurant*
1430 Walk on the Death Railway overlooking the River Kwai
1600 Selfie-photo & walk across the Bridge over the River Kwai
1630 Boat-cruise upstream along the River Kwai to explore Boat-cruise upstream along the River
the Ancient Khao Pun Cave Kwai
1700 Admire the sunset at the Khao Pun Cave Vantage Point
1900 Enjoy Thai Set Dinner at River Kwai’s Restaurant*
2000 Check in hotel in Kanchanaburi for 2-nights
2100 Before we say good night

Day 3 Explore the nature of Erawan National Park

0700 Enjoy Breakfast at hotel
0800 Travel up north towards Sai Yok National Park & Erawan
National Park, 1h15m, 80km
Erawan National Park, Kanchanaburi
0930 Visit the Hellfire Pass Memorial Museum
0930 Walk on the natural jungle trails for 45 mins,
to discover the memoir of Hellfire Pass, Burma Railway
1200 Enjoy Thai Set Lunch at Erawan Village’s Restaurant*
1300 Travel to Erawan National Park, 1h30m, 72km
1430 Explore the nature of Erawan National Park
 Erawan 7 tiers Waterfall
 Phrathat Cave
1830 Enjoy Thai Set Dinner at Mida Restaurant*
2000 Explore nightlife at Kanchanaburi night market
2100 Before we say good night
Day 4 Explore the Ancient Heritage of Bangkok Damnoen Saduak Floating Market
0600 Enjoy Breakfast at hotel
0700 Travel to Damnoen Saduak District, 1h55m, 97km
0900 Explore the Floating Market of Damnoen Saduak
 Boat ride around the floating market
 Shop for handicraft, souvenir & fruits
 Enjoy local snack and dishes (own cost)
1100 Shop at Maeklong Railway Market
1200 Enjoy Thai Set Lunch at Kwandamnean Restaurant*
1300 Travel back to Bangkok, 2h0m, 86km
1500 Check in hotel at Bangkok for 1-night Nanta Show
1800 Enjoy Buffet Dinner at Show DC Mall*
1930 Watch the Korea’s comedy of Nanta Show
2130 Before we say good night

Day 5 Transfer to the airport for flight check in

0700 Enjoy Breakfast at hotel
TBA Transfer to the airport for flight check in
TBA Depart for home by Flight TBA
 Tour Fare (MYR)
Tour Code : BKKKAN5D
( Per person per package )
Hotels SIC* 02 03 – 05 06 – 09 10 – 14
Single
Star 2-nights in Bangkok (BKK), 2-nights in Basis ADT ADT ADT ADT
Supp
Kanchanaburi (KAN)
BKK : Picnic Hotel Bangkok (STD) (Rating: 8.0)
3* or similar
1559 2539 1999 1559 1289 429
3* KAN : Mittapan Hotel (SUP) (Rating: 8.2) or
similar
BKK : Picnic Hotel Bangkok (STD) (Rating: 8.3)
3* or similar
4* KAN : U Inchantree Kanchanaburi (SUP) 1689 2669 2129 1689 1419 559
(Rating: 8.8)
or similar
BKK : Eastin Hotel Makkasan Bangkok (SUP)
4* (Rating: 7.9)
or similar
1749 2719 2179 1749 1479 619
4* KAN : U Inchantree Kanchanaburi (SUP)
(Rating: 8.8)
or similar
BKK : Mercure Bangkok Makkasan (SUP)
4* (Rating: 8.4)
or similar
1789 2769 2219 1789 1519 659
4* KAN : U Inchantree Kanchanaburi (SUP)
(Rating: 8.8)
or similar
BKK : Centara Watergate Pavillion Hotel
4* Bangkok (SUP)
(Rating: 8.5) or similar
1859 2839 2299 1859 1589 749
4* KAN : U Inchantree Kanchanaburi (SUP)
(Rating: 8.8)
or similar

Inclusive of:

 04 Nights Hotel Accommodation

 04 Breakfasts, 03 Lunches and 04 Dinners

 Private Land Transportation

 Entrance Fees according to the itinerary

 English Speaking Guide Services

Exclusive of:

 International Air Tickets, Airport Taxes & Travel Insurance

 Compulsory Tipping for Tour Guide & Driver : RM 50 per person

 Surcharge for Mandarin Speaking Guide

Terms & Conditions

1. Booking Period : 01st January 2019 – 31st May 2019

2. Travelling Period : 20th Jun 2019-31st December 2019

3. Child Share with 2 Adults in One Room

a) Child with Extra Bed : Chargeable at 80% of adult twin share rate according to the total of adults-

pax-range

b) Child without Extra Bed : Chargeable at 60% of adult twin share rate according to the total of adults-

pax-range

4. Child Share with 1 Adult in One Room : Chargeable at 100% of adult twin share rate according to the total

of adults-pax-range

5. The definition of Child is the age from 2 to 11 years old

6. Valid for Malaysian passport holder only

7. The logistic time for the itinerary is subject to change without prior notice

8. This package is not valid for airport pick up for arrival & departure from 2100hrs until the next day

0900hrs

9. We reserve the right to change the rate subject to currency fluctuations or any unforeseen increment of

ground arrangement by the local government

10. Airport Meeting Point :

a) Suvarnabhumi Airport – Exit B, Gate No.3

b) Don Mueang Airport – Arrival Gate No.2 / No. 3

  What are the importances of having good costing system in tourism

industry?

Tourism industry is one of the rapid growing industries around the globe. The boom of mass tourism at the

twentieth century becomes widespread with the alternative tourism attendance. In order to retain the flow in

tourism industry we have to include costing system which it is a process of collecting and interpreting

information to determine how an organization earns and uses funds. There are multiple advantages to using

cost accounting, since it provides vastly more actionable information than the financial statements produced

through financial accounting. Here are the key advantages of cost system to consider in tourism industry.

The main goal of any cost system is to offer timely, accurate, reliable and convenient information for the

management. By using this cost information resources could be used efficient and productive in order to produce

goods or services. Furthermore, competitive side of the enterprise could be improved by cost and profitability.In

other words, the main goal of cost system is ‘to supply information to the managers in order to compete at the

world market within cost, time and performance dimensions’. Within this context, not only the financial issues

but also the non-financial subjects are included in cost management information system. Some aims of cost

management could be listed as follows .First and foremost costing the goods as far as possible by the cost factors.

It focuses on an organization’s activities and collects costs on the basis of the underlying nature and extent of

those activities also focuses on attaching costs to products and services based on the activities conducted to

produce, perform, distribute, and support those products and services examples in tourism industry this is very

important to make sure it operates .Secondly, evaluating the life cycle performance of goods or services.
It is a special approach that examines all the parts of the cost. It is used to produce a spend profile of the goods

or service over its all life-span. The results of an LCC analysis are used to help managers in the decision-making

process. The LCC see projects further into the future. It is very valuable as a comparative tool when long term

investment in some goods is considered. Furthermore, realizing and evaluating the process and activities

accurately.

Also controlling and managing costs in tourism industry in a necessity to track the money flow and currency

boom that’s happening in our country. Another main point is also to facilitate performance evaluation such as if a

staff in a tourism industry manage to produce a profit based on target of a certain market we can easily analyse it.

Nowadays within the rapid changing environment tourism industry should be more dynamic, customer and

market oriented. Therefore, hotel companies should improve their cost management systems in order to facilitate

strategic management. Nowadays only financial information is inadequate for decision making. Within this

context, non-financial critical success factors gain importance by maintaining the cost based system in tourism

industry.
  What are the challenges faced by the tourism in terms of finance?

The conditions today forcing touristic destinations and tourism enterprises for challenging. This competition

pressure affecting the choices and activities of the enterprises. Thus, the importance of utilizing the resources

more efficient and effective becomes increased. There are many challenges faced by tourism particularly in

finance. The political world will continue to be unstable and when instability hits people are less likely to spend

money on luxury items such as travel.

Political instability is now a major concern in Africa and Latin America, with the Middle East, Europe, and North

America open to terrorism attacks and Latin America still suffering from high levels of crime and drug

trafficking. Furthermore, no one knows how Europe’s refugee crisis will play out and what the consequences of

increased crime will be on European tourism. Brazil, along with much of Latin America, is suffering from both

issues of crime and issues of health and sanitation.

We have to be aware of the lack of trained personnel. Because many tourism areas have grown rapidly there are

too many locations where there is a dearth of skilled labor. Tourism needs people who are both inspired and well

trained. Yet, too few people in the tourism industry speak multiple languages, are proficient in high tech

computer skills or have a good knowledge of statistics and how to utilize them. This lack of education and

training creates not only numerous financial losses but also creates lost opportunities and the inability to adapt to

new challenges.
Another point is in terms of low salaries, recruitment and retention. Many on line and front line workers receive

low salaries, have low levels of job loyalty, and change jobs with high level of rapidity. This high turnover level

makes training difficult and often each time a person leaves, the information is lost. To make matters even more

challenging these are often the person with whom visitors come in contact.

The formula tends to guarantee low job satisfaction and low levels of customer satisfaction. This situation has

resulted in the lack of availability of skilled manpower by the travel and tourism industry, one of the largest if not

the largest employment generators in the world. If tourism is to be a sustainable product, then it needs to turn

part-time jobs into careers without pricing itself out of the market. If the travel and tourism industry hopes to

continue to grow it will need trained personnel, and a willing and enthusiastic workforce at every level from the

managerial, to skilled workers to the semi-skilled worker.

Nonsensical regulations and over regulations is also a caused of it. No one is arguing that tourism should be an

unregulated industry, but often governments’ desires to regulate trumps common sense. All too often decisions

are made so as to avoid a law suit or negative media coverage. Too many regulations are reactive to problems

that are minimal while refusing to be proactive regarding growing problems. Often the desire to over-regulate

puts tourism businesses in jeopardy and fail to help the consumer.

The lack of adequate and truthful marketing being published to the community. Too many locations tend to either

exaggerate or simply fabricate. The lack of truth in marketing means that the public not only loses confidence in

the industry but investors fear being burnt. Marketing has to be both innovative and true. Tourism is a highly

competitive industry and requires good and innovative marketing that captures a place’s essence while making

people aware of the locale’s tourism offerings.

The airline industry will continue to be the part of tourism that visitors love to hate. Air travel has gone from

elegant to pedestrian. Today, passengers are crowded onto planes as if they were cattle and treated as if they were

criminals rather than honored guests. Airfares are so complicated that passengers need a college course to

understand them and the once popular airline loyalty programs continue to degenerate. Service is often so bad

that when flight attendants smile, passengers actually thank them. Unfortunately, the “getting there” has become

part of the “being there,” and unless the tourism industry can work with the airline industry to change attitudes,

be less mercenary and more flexible the entire industry may suffer. When poor air service is combined with

infrastructure problems the combination may in the long run be deadly and “stay cations” may over take

vacations.

Nothing works if visitors are afraid and not secure. The spread of terrorist groups throughout the world, and what

seems to be the pandemic are major threats to tourism. Tourism must learn to create not merely security and

safety but “surety”, the interaction between the two. That means that locations without tourism policing programs

will suffer and eventually decline. Private security and public security will need to learn to interact and work well

not only with each other but with the media and marketers. The old and outdated adage that security scares

visitors is more and more being replaced with the adage that the lack of security provokes fear among visitors.

Cyber-crime will continue to be another major challenge the travel industry faces.
  What are the suggestions to overcome those challenges?

Tourism is growing, and growing fast. After surpassing 1 billion international visitors in 2012, we are expecting

1.8 billion by 2030. Tourism is growing faster than the global economy and, for the first time, the statistics for

2015 are expected to show that there were more trips taken to the developing world than to the developed

world .Here are few key points to overcome those challenges being faced by tourism industry.

In an era of growing political turmoil, the tourism sector is facing a significant test. Political stability and safety

are prerequisites for tourism; even the mere threat of events such as civil unrest and terrorism can cause tourists

to rethink their decision to visit a destination. Negative perceptions of a tourist destination can persist for years

and affect a whole country. Although the road to recovery can be long and arduous, the scale of the economic

benefits from tourism makes investing in travel and tourism worthwhile.

Countries can take a number of measures to revamp their tourism sectors after political unrest. Efforts to restore

safety and security and reboot the tourism sector once the situation is normalized should be aimed at four key

stakeholders: tourists, the media, tourism businesses, and the governments of tourists. The first measure, crisis

management, demonstrates a country’s ability to minimize losses and ensure safety, through effective search and

rescue efforts, safe shelter, and tightened security. Perception management limits negative publicity and

communicates a strong message to address visitors’ concerns. Incentivizing tourism demand once the crisis has

passed, encouraging domestic tourists, and inviting visits from new segments that are less susceptible to the

impact of political unrest are measures to restore the number of visitors. Crisis-immune product offerings such as

isolated resorts or heavily guarded enclaves decrease the riskiness of tourist destinations.
Multi stakeholder planning is a preemptive measure that includes a country’s tourism authority in disaster

planning and management activities through appropriate local, regional, or national committees. Following these

measures will prepare a country to weather a period of political instability and help maintain its appeal as a

tourist destination. Over the past 15 years, terrorism has been on the rise. There has been a five-fold increase in

terror related deaths since 2000. We have watched with horror these attacks on the news. From 9/11 to the

Madrid bombings, from Tunisia to Kenya, from Paris, Turkey and now Brussels; it is clear that terrorist attacks

are very diverse in terms of their location, the impact as well as the perpetrators. While these tragedies have often

caught countries off-guard, they have enabled policymakers and the industry alike to better understand the

implications of terrorism and how to better cope with and hopefully mitigate them in the future. But what does

this mean for the travel and tourism industry, an industry whose success is entirely dependent on the ability of

people to travel. In order to prevent that we have to consider safety is a pre-requisite for the success of the

tourism industry, and the mere threat of events can cause tourists to rethink their decision to visit a destination

Customer services are directly related to tourism because travel industry is based on money and without customer

there is no income. Good customer service is required at every part of tourism either it is hotel, restaurant, travel

agency, flight etc. Regardless of how rude and demanding the customer can be it is more important to keep

positive attitude and be friendly with the customer. Similarly if the traveler gets good service from any specific

airline or travel trader then he will consider being a frequent customer with that specific service provider and in

turn will generate future business for the serving companies, including Yatra.com, makemytrip.com,

cleartrip.com and Travelocity.com, etc.

Poor customer service can ruin the reputation of that hotel, restaurant, airline or a travel agency. If customer gets

bad experience then neither he will use that supplier again nor will he advise anyone to use it again. So directly

that supplier will lose that customer revenue in future and indirectly he will lose the prospective client which

could get them a lot of business in the future. Customer care is an essential part of the hospitality industry.
Tourism is the industry that helps a country to get economical stability. Tourist generates business in a country

and plays a key role in achieving the socio-economic goals of development plans of the nation. Good customer

service ensures more opportunities for business for the service providers. Customer care is the base of any

industry and its growth. It helps us develop a loyal customer base and improve relationships with our customers.

Tourism is such a wide industry and customers have many alternatives available for their requirement. The

modern customer is well informed and needs full value for his money. In such a competitive industry, it is very

difficult to make him a loyal customer and a satisfied customer. Loyal customers come back again and again

which promotes the business through of word of mouth, all goes with a good and strong customer support. By

building a long term customer base, we can reduce the cost of looking new customers. Good service helps to turn

customer into ambassador of our business. They will buy our product and service regularly and will give valuable

feedback which will generate more revenue to the supplier in his good or bad time. Keys to good customer

service is such as understand customer need, make him feel special or important customer for the company, deal

with him patiently. To conclude, customer care is the backbone of the travel industry and will always play an

important role in for the growth of the tourism sector.

When this challenge has negatively affected a country’s tourism industry, disrupting visits by both domestic and

international travelers and stifling the economic benefits of the sector, governments can take steps to refurbish the

sector’s image, during a protracted crisis and in the aftermath of a sudden violent event. Better yet, countries that

put in place a plan for crisis management and a national policy on tourism safety will be better equipped to

handle unexpected episodes or periods of challenges in a proactive manner. Tourism cannot merely hobble from

pandemics and health crisis to the next. Also, unless the travel and tourism industry can protect visitor privacy

and lower the incidents of fraud, it will face an ever greater and daunting challenge during 2019.