SO NUMBER OUTLET PURCHASE DATE MODEL DESCRIPTION

AJC4082505 AS-J2-JTSC 11.10.2018 ULOVE 2

AJ25086849 AC-J1-SQSU 11.09.2018 ULOVE 2

AWQ9080795 AS-W1-SVCM 08.10.2018 ULOVE 2

AWH9091264 AS-W1-MVMM 15.9.2018 ULOVE 2

A103083816 HF-J2-PMFA 16.9.2018 ULOVE 2

AP15082627 AC-P1-JQBM 22.8.2018 UDIVINE MINI

AP95086085 AS-P2-QBML 5.8.2018 UINFINITY LUXE

AJ25086805 AS-J1-SQSU 31.8.2018 UDIVINE MINI

A103083786 HS-W2-MVMM 5.5.2017 UINFINITY LUXE

AW17090606 HS-W2-MVMM 29.7.2018 UDIVA 2

ABA4093975 AS-B1-1USC 24.8.2018 R868 ULOVE

AJC4082164 AS-J2-JTSC 5.7.2018 R868 ULOVE

A103083831 AS-J1-BPML 21.1.2018 R868 ULOVE

A103083829 HF-B2-1UFA 25.10/207 UDIVA CLASSIC

AJC5080278 AS-J1-PRDM 16.6.2018 UDIVA 2

AJB8082634 AS-J1-KJAM 29.9.2018 ULOVE 2

AJ21084476 AS-J1-BPML 16.12.2018 UDIVINE MINI

AJD2080003 HF-J4-TCFA 19.10.2018 ULOVE 2

AWM1086810 AS-W1-PVLN 26.8.2018 UINFINITY LUXE

AWR4080597 AC-W2-JJMV 26.8.2018 UDIVINE MINI

AW17090656 HS-W2-MVMM 18.8.2018 UDIVA 2

AWR4080605 AC-W2-JJMV 31.8.2018 UDIVA 2

AJC4082477 AS-J2-JTSC 2.10.2018 UDIVA 2

AN05082063 AC-N1-SQS2 2.10.2018 UDIVA 2

AJC4082111 AS-J2-JTSC 16.6.2018 UDIVINE MINI

ABM1080318 HF-B8-1UFA 3.10.2018 ULOVE 2

ABM1080375 HF-B8-1UFA 13.10.2018 ULOVE 2

AW17090787 HS-W2-MVMM 11.9.2018 ULOVE 2

AJ25086918 AC-J1-SQSU 19.10.2018 ULOVE 2

AJD2080022 HF-J4-TCFA 22.10.2018 ULOVE 2

A104084301 AC-J1-SQSU 6.5.201 ULOVE 2

AJ25086828 AC-J1-SQSU 9.9.2018 ULOVE 2

ABK7080535 HF-B3-WHSA 1.12.2018 UDIVINE MINI

AJ26085531 AC-J1-SQBI 18.11.2018 ULOVE 2

AJD2080053 HF-J4-TCFA 28.10.2018 ULOVE 2

AP20082265 AC-P1-SQSC 9.12.2018 UDIVA 2

AW17091182 HS-W2-MVMM 7.2.2019 ULOVE 2

AWH9091481 AS-W1-MVMM 23.12.2018 ULOVE 2

ABA4093987 AS-B1-1USC 26.8.2018 ULOVE

AM73081109 AS-M2-BMLK 30.12.2018 ULOVE 2

AM73081142 AS-M2-BMLK 22.1.2019 ULOVE 2

A103083733 AS-A1-KCSC 5.2.2018 ULOVE 2

ABA4094155 AS-B1-1USC 2.10.2018 ULOVE 2

COLOUR

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CARAMEL

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 STATUS OF DELIVERY

REQUEST DELIVERY MAY'19 DUE HOUSE RENOVATION

REQUEST DELIVERY EARLY APRIL'19 BECAUSE HOUSE NOT READY

CUSTOMER SAID CALL BACK EARLY MARCH'19 BECAUSE CUST STILL AT CHINA

CUSTOMER HOUSE RENOVA CALL BACK END OF APRIL CONFIRM THE DELIVERY DATE

CUSTOMER HOUSE RENOVA CALL BACK ON MAY 19 CONFIRM THE DELIVERY DATE

CUSTOMER HOUSE RENOVA CALL BACK END OF APRIL CONFIRM THE DELIVERY DATE

CUSTOMER HOUSE RENOVA CALL BACK ON JUN19 CONFIRM DELIVERY DATE

CUSTOMER HOUSE RENOVA CALL BACK EARLY OF APRIL CONFIRM THE DELIVERY DATE

REFER OUTLET EMAIL CUSTOMER HOUSE RENOVA ,CUSTOMER UPDATE DELIVERY DATE TO OUTLET

REFER OUTLET EMAIL CUSTOMER HOUSE RENOVA AND WAIT MORE 2 MONTH CALL BACK ON MAY
19

NOT RESERVE STOCK .ALREADY GIVE EMAIL OUTLET STAFF FOLLOW UP

NOT RESERVE STOCK .ALREADY GIVE EMAIL OUTLET STAFF FOLLOW UP

LAST 1 UNIT ,REFER KAH LIANG INFORMATION DELIVERY MARCH ,LOG CALL CUSTOMER NO ANSWER
CALL AND NO REPLY WHATSAPP

NOT RESERVE STOCK .ALREADY GIVE EMAIL OUTLET STAFF FOLLOW UP

REFER KAH LIANG INFORMATION HOLD DELIVERY UNTIL END OF MARCH

CUSTOMER SAY IF CAN REFUND AND ALREADY GIVE EMAIL TO CS AND OUTLET .FOLLOW UP .AFTER
UPDATE THE ADDRESS ONLY LOG CAN MAKE DELIVERY

CUSTOMER REFUND,
REFUND CASE ,CS FOLLOW UP

CUSTOMER HOUSE RENOVA INFORM TO OUTLET STAFF DELIVERY DATE

CUSTOMER HOUSE STILL RENOVA AND INFORM TO OUTLET THE DELIVERY DATE

NO NEED RESERVE STOCK AND HOLD DELIVERY WITHIN 6 MONTH

NO REMARK DELIVERY ADDRESS AND PROMOTER UPDATE DELIVERY ADDRESS AFTER ONLY LOG CAN
MAKE DELIVERY

REFER OUTLET REMARK CUSTOMER REQUEST DON’T DELIVERY 1ST WILL UPDATE THE DELIVERY DATE

REFER OUTLET REMARK CUSTOMER DON'T WANT MAKE DELIVERY UNTILL CUSTOMER LET US KNOW

DIDN’T RESERVE STOCK BECAUSE HOUS ESTILL RENOVATION WAIT TILL HE GIVE CONFIRM ADDRESS

CUSTOMER POSTPONED DELIVERY JAN TO MIDDALE OF MARCH

CUSTOMER REQUEST BY THIS WEEK

REFER OUTLET EMAIL HOLD DELIVERY AND DELIVERY DATE INFORM TO OUTLET

CUSTOMER SAY NOT SURE WHEN CAN ACCEPT THE CHAIR AND IF CAN REFUND THE MONEY .

REFER PROMOTER REMARK NOT RESERVE STOCK AND WHEN DELIVERY CUSTOMER INFORM TO
SALES STAFF

CUSTOMER POSTPONED DELIVERY MAY OR JUNE HOUSE STILL RENOVATION .

CUSTOMER REQUEST REFUND CS AND PROMOTER FOLLOW UP

AFTER 3 MONTH AND DELIVERY DATE INFORM TO SALES STAFF

REFER PROMOTER EMAIL DELIVERY DATE UPDATE MAY OR JUNE ,HOUSE RENOVATION

CUSTOMER HOUSE STILL RENOVATION CALL BACK END OF MARCH CONFIRM DELIVERY DATE
REFER PROMOTER REMARK HOLD DELIVERY AND CUSTOMER WILL UPDATE THE DELIVERY DATE

AFTER SALES STAFF UPDATE DELIVERY DATE LOG MAKE DELIVERY

HOLD DELIVERY AFTER CUSTOMER UPDATE DELIVERY DATE CALL CONFIRM DELIVERY

CUSTOMER REQUEST DELIVERY APRIL AND WAIT FROM PROMOTER MS.CHIA APPROVER

CUSTOMER UPDATE DELIVERY DATE TO OUTLET

CUSTOMER UPDATE DELIVERY DATE TO OUTLET

TRADE IN CHAIR ALREADY COLLECTED LAST YEAR 15/2,AFTER CUSTOMER TOP ULOVE 2 AND REMARK
DELIVERY AFTER MAY 2019

CUSTOMER SAY TRAVEL AND CALL BACK EARLY MARCH CONFIRM THE DELIVERY DATE