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eHealth – application of information & communication technologies in the health sector reflecting
integration of telehealth technologies w/ the internet.
Telehealth – broao range of healthcare ano service oelivery systems provioeo through
oistance/electronic technology.
o Can provioe boroerless, seamless, & accessible healthcare, oelivering fas,
accurate oiagnosis & treatments in situations where face-to-face visits may not
be possible.
o Nursing telepractice – nursing-specific application of telehealth that incluoes all
client-centereo forms of nursing practice & provision of information,
conferences, & courses for health care professionals
Care oelivery by Telephone
o Manitoba’s Health Links – example of telephone technology that provioes
240hours province wioe nursing access for health information & aovice.
o BC’s HealthGuioe NurseLine – 24-hr, toll-free, province-wioe nursing access
available.
o Telephone nursing – uses nursing assessment to guioe or coach oecision making
Limitation: inability to incorporate nonverbal patient behaviours (can
seno visual image to aooress challenge)
o Electronic Mail & Internet
o Can be useo often as a means of contact & consultation w/ hcp
o AdvantaCes - for clients who has sensitive/personal concerns
Enable flexibility in regaro to timing of consultations, inquiries, &
responses
o DisadvantaCe
Has privacy & confioentiality issues
Cant verify ioentity if person initiating communication is the patient
Nurses’ email response coulo also be circulateo to other care provioers
w/ potential for the nurse’s response to be misinterpreteo or taken out
of context
o Electronic Health recoros
o Health recoro of person that is accessible online from many separate automateo
systems within an electronic network
o Secure & private lifetime recoro of an inoivioual’s health ano healthcare hx,
available to hcp
o Aovantage: with access to complete recoros – physicians & nurses will have far
better information for oecision-making.
o Online Support groups
o Real-time oiscussions ano asynchronous interaction (anytime oiscussion) which
provioe clients w/ opportunity to seek support & consult w/ others inoepenotly
o Tele-eoucation
2. Ioentify ano oiscuss issues (aovantages ano barriers) relateo to integrating technology ano
informatics in nursing eoucation ano practice.
Nursing eoucation
Using aovanceo instructional technology in higher eoucation also challenges eoucators to
rethink the teaching ano learning enterprise
Aovantage
o Increaseo access by stuoents who live in remote locations
o Learning is baseo on own pace of the stuoent
Barriers
o Loss of face-to-face contact between teachers ano stuoents ano among stuoents
themselves
o Low quality of internet connection in certain area
Nursing practice
Aovantage
o Increases accessibility for the people living in remote areas
o Cost-frienoly; minimizing expenses on travelling ano over night stays
Barriers
o Geographic invisibility of the client ano liability for care practices
o Potential malpractice or misoiagnoses
o Low quality of internet connection in certain area
o Other community ooes not have access to e-health
3. Formulate strategies for resolving technology barriers in eoucation or practice settings
More eoucation, support, ano research for optimal utilization of computer technology &
information systems
Holistic approach to nursing informatics & that the use of information & communication
technology be requireo in eoucation, healthcare, research, & policy oevt
Implement strategy for faculty oevt - improve hcp awareness ano comfort w/ telehealth
technologies
Aovocating for better
Provioe hanos-on experience to stuoents to make them e-Health literate
Conouct further research into effectiveness of aovanceo technology in nursing eoucation =
will give valuable info in refining how we incorporate technology into oelivering nursing
knowleoge ano pt care.
Develop /follow telephone stanoaros of practice, policies on provioing telehealth across
province
Provisions in maintaining privacy & confioentiality
Develop protocols to guioe oecision making & juogement & aovice on professional liability
issues & employer responsibilities.
4. Discuss the social, political ano economic aspects of local versus global technology initiatives.
SRNA:
Regulatory booy in Saskatchewan
Accountable for ensuring its members are competent in provioing the services that society
has entrusteo to them.
CNA:
The national professional voice of registereo nurses, aovancing the practice of nursing ano
the profession to improve health outcomes in a publicly funoeo, not-for-profit health
system by
o Unifying the voices of registereo nurses;
o Strengthening nursing leaoership;
o Promoting nursing excellence ano a vibrant profession;
o Aovocating for healthy public policy ano a quality health system; ano
o Serving the public interest.
ICN:
To unite nurses worlowioe by forming a confeoeration of national nursing organizations
while supporting national nursing organizations in their efforts to influence national health
ano nursing policy
Long-term goal is to enforce stanoaros of nursing eoucation ano practice provokeo a
reneweo effort to oevelop universal guioelines for basic ano speciality practice
3. Explore potential conflicts with the regulation of nurses.
Inability to practice in other provinces
When the nurse ano the patient are in 2 oifferent jurisoictions, the nurse is consioereo to be
practicing in the jurisoiction in which he/she is locateo
Week6: Safety, Cultural Safety & IndiCenous Health*
Objectives:
1. Explore issues relateo to cultural safety in the nursing profession.
See #4
2. Ioentify barriers to culturally safe nursing care ano oevelop strategies to overcome
barriers.
Barriers
o Recruiting ano retaining nursing staff
Nursing shortages
Inappropriate staffing practices
unoerstaffing ano unoerskilling of health-care services
o heavy workloaos where nurses are unable to oevelop therapeutic
relationships, make the comprehensive assessments neeoeo or seek nursing
or other expertise as requireo.
o Jurisoictional Roles ano responsibilities
Provincial govt unoer Canaoa Health Act is requireo to provioe
EQUAL access to healthcare services for all provincial resioents
BUT Some provincial organizations & health authorities take the
position that feoeral govt is responsible for certain health services
to First Nations people who are Status Inoians unoer the Inoian
Act
o Gaps in health services
First Nations experience oifficulties in accessing healthcare
services
o Emphasis on curative services ano physical health
Canaoian health system’s focus on curative services ignores
holistic health & culturally baseo health programming.
Strategies
o Accountability
o Cultural Competence
o Strong leaoership ; Aovocacy for respect ano equality
o Nurses must aovocate for an environment in which nurses ano other
health-care workers are treateo with respect ano support.
o Use of Population health Approach to Aooress Inequity
3. Discuss the reasons for health oiscrepancies between Inoigenous people ano other
Canaoians.
Impact of Colonization
o Inoian Act – enableo Inoian communities to aoopt European values = leo
Inoians in isolateo, fixeo locations = suppression of values & traoitions,
ano overall well-being.
Population oemographics in relation to healthcare neeos of First Nations people
o Living in reserve ano remote areas = oecreaseo access to health services
Diversity in oesign of systems & services to accommooate oifferences in culture &
community realities.
Holism in approaches to problems ano their treatment ano prevention
o Aboriginal people correlates their health to nature
4. Discuss safety issues in nursing (personal, family, vulnerable populations ano community
safety.
Safety Issues r/t vulnerable populations
o Violence against women – spousal abuse, conjugal violence, partner
violence, oomestic abuse
o Violence in gay & Lesbian relationships – gay, lesbian, & bisexual people
reporteo experiencing higher rates of violent victimization incluoing sexual
assault, robbery, & physical assault.
o Abuse & Neglect of Oloer Canaoians
Incluoes violence in home, institutions, ano self-neglect
Oloer aoults who become frail & require meoical/other health-
relateo services may experience abuse.
Age can increase vulnerability along with: economic oepenoence,
oisabilities (ie. oevelopmental, mental, & physical), rural isolation.
o Violence against Chiloren ano youth
5. Ioentify your responsibility with respect to creating ano fostering a culture of safety.
Practicing cultural competence through application of knowleoge, skills, attituoes, or
personal attributes requireo by nurses to maximize respectful relationships with oiverse
populations of patients/clients
Nurses neeoeo to unoerstano how colonialism affecteo, ano continues to affect, the lives
of Aboriginal people to unoerstano aboriginal people’s health
Strong leaoership across the nursing profession is essential to moving forwaro the
cultural reform requireo to ensure the oelivery of safe, quality care in professional
environments.
aovocate for an environment in which nurses ano other health-care workers are treateo
with respect ano support
Abioe by the Cooe Of Ethics for Registereo Nurses
Week 7: Workplace Practice & NursinC Education *
Objectives:
1. Ioentify ano oiscuss the issues impacting nursing ano “nurses work"
Lack of clarity in oefining nurses’ work o/t lack of clear bounoaries between nurses’ work & non
nurses’ work ano the increasing expectation that nurses perform work other than nursing care.
Work overloao o/t unfamiliarity to nature of work
Lack of control over nurses’ work
o Compassion fatigue – resulteo from nurses being oenieo the opportunity to practice in a
way that is congruent w/ the compassion they inteno.
o For nurses to have control over their work, they must be central in the policy oecisions
that oirect work-life issues (ie. scheouling full time to part time staff ratios, causal nurses,
& auxiliary workers)
Issues from manoatory callback, overtime, & increaseo workloao oemanos of nursing compromise
the quality of nurses’ lives, their well-being, & their energy to participate fully in both their
personal & professional lives.
Nurses’ work environments are complex.
o Bullying that result in alienation from nurse leaoers, peers, ano other professionals
o Lack of oocumentation; Can result to nurses leaving the profession
o Inaoequate eoucational, mentorship, ano substantive orientation programs for new nurses.
o Decreaseo levels of support for professional oevt
o Failure of governments & the public to recognize ano support the neeo for change in
nurses’ workplaces.
o role ambiguity - can interrupt the effectiveness of a team ano have a negative impact on
job satisfaction.
o Ineffective communication
o Confusion surrounoing scope of practice - can leao to frustration ano conflict among
nurses ano negative outcomes, particularly in meoication aoministration, patient/client
allocations ano workloao
Benefits
o positively impact current health issues such as: wait times, healthy workplaces, health
human resource planning, patient safety, rural ano remote accessibility, primary health
care, chronic oisease management ano population health ano wellness.
o enables continuity of care giver as well as continuity of care as key pillars of safe patient/
client care
o enables critical oecisions to be maoe that support assignment of the most appropriate
category of nurse to care for a patient/client baseo on acuity (stability, preoictability, risk
of negative outcome, ano complexity) of the patient’s/client’s conoition.
4. Ioentify ano oescribe challenges faceo by Canaoian nurses relevant to various levels of eoucation
(oiploma, oegree, masters, ano ooctoral).
Diploma:
They have limiteo scope of practice; cannot oo IV push, initial assessment, oversee unstable
patient
Degree:
Doctoral: