1 - INBOUND CUSTOMER PROCESS

ZT01N create a transport

- Origin of return = CLI
- Enter the country
- Name of the shipper ( for eg : “ORANGE SENEGAL” )
- Carrier number (for eg : “DHL”)
- Quality management ( for eg : package missing )
- Quantity management ( for eg : 1 CARTON1)
- Total Weight

Label is printed with transport number

SAVE
A transport number is provided (for Eg : 198394)
/N to quit

ZVA02N scan received board from customer and create an inbound

delivery.
- Key the RMA number or SO number (should be provided customer)
- EXECUTE or F8
- Scan the Material reference + serial number ENTER Repeat operation for all
boards

- Click on the button svg & Delivery

Delivery number is provided ( for eg : 84181808)

Option : Transaction ZREP to change the repair center assigned
Info : Transation VL03N to check the delivery

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 2 - OUTBOUND REPAIR-CENTER PROCESS

ZM21N create a Workorder ( “purchase order creation” in Espare language)

- Enter an Account number for the vendor =repair centre ( for eg : 5002800 )
- Enter the purchasing group : HSN1
- Enter/scan the Handling Unit number ( for eg : 503 0133 510 00010001)
Message :
Repeat the operation for all boards and save then execute
A PO number is provided (for eg : 5200124626)

ZME2O to create the delivery toward the repair center

- Key the PO number (for eg : 5200124626) OR the Vendor Reference
- Execute
- Select all ( button “select all” )
- click on create delivery
A delivery number is provided like 800031610

Info : the “picking” (from 008 to 923)

is done automatically

ZZETES00 or RF GUN to perform the Packing

- -
- Scan delivery => the previous reference like “800031610”
- Enter the packing type ( for eg : S01, S03, or Div )
- Enter/scan the HU number and F2 when finished.
- Enter the weight of the package
A package number is generated (for eg = 374055)

Info : to get the shipement documents VL71 + ZXML

Info : to get the package reference VL03N (delivery #) + click on “pack”

Info : VL02N + delivery number [NO ENTER] \ Menu “outbound Delivery” \
Issue Delivery output.

VT01N – create the shipment reference

- Transport planningPt : SN01
- Select a shipement type(for eg :
)
- ENTER
- FWD Agent ( for eg : DHL)

- Save
Shipment number has been saved (for eg : 42 821)

ZZETES00 – to prepare the shipment

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- find out the Shipement reference previously created [ for eg : 42565 ]
- enter/scan the HU which is the Package number [ for eg : 371782 ]
- enter a carrier package (for eg the DHL nber:870000134)
A message is diplayed “Delivery 0800xxxxx well allocated to shipment
0000xxxxxx”

ZZETES00 or RF GUN to load the truck

- - -
- Find out and select the shipment number (for eg : 42 821DHL 001)
- Enter the package number ( for eg = 374055)
You will get a message “ All packages are controlled”

ZZETES00 or RF GUN to close the truck

- - -
- Find out and select the shipment number (for eg : 42 821DHL 001)
- Enter a carrier (for eg : DHL)
GONE !

3 - INBOUND REPAIR-CENTER PROCESS

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ZT01N to create a transport.
Origin of return = FOU
Shipper code corresponds to the Repair vendor Espare reference.
For eg : 0005002800 (10 digits)

ZZETES00 – Inbound RC process – Goods receipt

- Enter a Shipment number (= transport ref just created before)

- Enter/scan the material reference and the Serial number
- Enter a Repair code [R; J N; OP]
- F3 and close the shipment / F1 to confirm
In case of problem an anomaly number is generated , go in
.

ZZETES00 – Inbound RC process – put away [ can take a few min–

background agent]

- Enter the HU number and confirm destination by scanning the Bin reference.
If the bin is full, or board can not be put in the proposed bin : type F1=DIFF.
DEST.
And enter/scan the new bin reference.

SCRAP => L4000 => automatic TO to scrap stock + automatic validation

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 4 - OUTBOUND CUSTOMER PROCESS

VL01N – to create an Outbound delivery

For an advance order, create
- Selection date: select a date in the future
the delivery through VL01n, if
- Order : enter the Sales Order and Validate TO not generated, check the
- Just Save by clicking on the “floppy” : stock avaibility through LS26.
A delivery number is generated - for Eg : 830169928 -

Print the picking list with SP01

CAUTION if
customer GREEN
LIGHT PROCESS =>
ZZETES00 – to perform the picking picking list is not
printed until
- Scan the delivery (the reference in 830xxxx just created) UNBLOCK
- Enter/scan the HU number ( for eg reference liked 503013348000010002)
- confirm the area 924
a message is displayed: “ Delivery 0830xxxxxxx is entirely treated “

ZZETES00 – to perform the packing

- Scan the delivery number (the reference in 830xxxx )

- Enter the packing type ( S01)
- Enter/Scan all the HU references and press F2 to End pack
- Enter “gross weight”
- An package number (also called HU) is generated [ for eg : 371782 ]
- repeat operation for all parts.

INFO : to get the package reference VL03N (delivery #) + click on “pack”

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VT01N : to create a shipement
- select the Transport planning point [ for TR : 0013 ]
- select a shipment type RTE Shipement by road
- Validated
- Enter a FwdAgent [ for eg : OML ] and save
A shipment reference has been generated [ for eg : 42565 ]

ZZETES00 – to prepare the shipment

- find out the Shipement reference previously created [ for eg : 42565 ]

- enter/scan the HU which is the Package number [ for eg : 371782 ]
- enter a carrier package (for eg the DHL nber:870000134)
A message is diplayed “Delivery 0830xxxxx well allocated to shipment
0000xxxxxx”

ZZETES00 – to check the loading

- find out the Shipment reference [ for eg : 42565 ]

- enter/scan the HU which is the Package number [ for eg : 371782 ]
A message is displayed “ All packages are controlled (for shipment
0000xxxxxx) “

ZZETES00 – to close the truck

- find out the Shipment reference [ for eg : 42565 ]

- enter a carrier [ for eg : DHL ]
GONE !

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IC FLOW – customer product is visually not repairable

ZVA02N for the scanning :

 Scan
 Change manually storage location to SP16

 save&make the delivery (svg&delivery)

 Perform the putway through RFGUN Menu ( afer putaway the part is
set into SP06 in storage type 002 customer stock )

ZZETES00 or RF GUN
- Inbound process \ put away : to push the material in the [SP06]SCRAP
storage location.
The material is set in the [002] cust stock / SP06 scrapped storage location

> if it has been decided to send back the faulty part to the customer

- go in the Sale Order VA02 and modify the storage location where to pick up
the part :

From SP01 => to SP06

To indicate to
the system
where to pick
the part.

> if It has been decided to exchange the part

Perform a ZRAL in the SO line in order to pick a part from the free stock (we
have to be sure stock are supplied).

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Transfer an IC part which has been scanned to the scrap stock

1- HUMO – enter the HU : The part is located into 008\SP08 (to be repaired)
Edit \ change HU posting \ Storage location to move the HU into SP06 (to be
scrapped storage location)

2- Then HU has to be moved from 008 ( to be repaired stock) to 006 (scrap

stock)
Transaction LT09 in order to create a transfer order

Automatic
006 for Scrap confirmation fo
stock the tranfer
order

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OC FLOW CUST– ZRAL – to force the delivery with a part from the free
stock -

VA02 to Edit the SO

Switch the Itemcatgory from Yral to Zral.

Double click on the item*2 \ sheet “schedule line” \ change ZA => ZG and
save
(We have to be sure stock are supplied with LS26).
And follow the standard outbound customer process in order to generate to
Outbound customer delivery.

To perform a shipment by air

1- VT01N to create a shipment

- select shipment by air
2- link the delivery(ies) by clicking on the button

3- Bill of lading is mandatory field (in the delivery-> VL02N)

4- loading check (shipment is already prepared)

5- perform an outbound to customer standard process

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REPLENISHEMENT/NEW BUY PROCESS
- ME21N – to create a purchase order for new parts
- Choose a vendor (for eg :5047359)
- Enter a purchasing org (for eg HG01) and a purch. group
- Enter a material + Qty + net price (0,01)
- Enter a plant + Enter at the end to validate
- set SP01 as the Storage location.
- in INVOICE sheet , GR-Based IV has to be flagged
Save
- Perform an inbound process by using RF GUN

+ put away to make the movement in the right storage location.

TRANSACTION
ME1M – to see the PIR (purchase info record)
XD03 - to get a customer code information
XD01 - to create a new customer in the system
VA03 - to get Sale order information
VA01 - to create a Sale order in the system
ZREP - to check an modify the assigned RC
VL03N - to get outbound delivery information
SE16 - to get the SAP table information
ME1M - to get the repair center information
ME1L - to get the repair center information
XK03 - to get the repair center information
SQ01 - to launch a SAP query
ZRQAL - metrics tool
SM30 - LRF-WKQU – Enter condition – Util –> to modify RFGUN warehouse
LS03N - to see the storage and bin location.
VT02N - to allocate a transport by air to a delivery
MMBE - to display the stock overview
VL71 – delivery type information – Reprint an outbound delivery
ZLAB or ZTEQ – to reprint a label
ME21N – to create a purchase order for new parts [ replenishment order ]
ME23N – to see the PO.
ME1M – to see the PIR (purchase info record)
ME11 – to create a PIR
LT31 – to print again a transfer order.
ZTOP – to print a TO / LT03 to create a transfer order.
LT03 + delivery # => to reprint a TO delivery.
ZT01N => if not available => use ZT01 as a workaround.

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LX03 – Bin Status / LS01N – Bin creation / LS03N to check in Read only mode.
LX04 – capacity storage type
PR ( purchase requisition before PO creation) : ME53N

 To see the user profile right for ZZETES00

SM30 + table= “LRF_WKQU” + DISPLAY + flag “user”
)

SE16 – MCHA to monitor SO creation ( ?)

 To see the dispute (ligitation) message :

SE16 + Table ZSAVLIT + enter condition + DISPLAY + flag “dispute number”

Re-scan at the Inbound customer

VA02 into the SO + display all items

Double click on the item
Status \object stauts\ “aweT” to unflag [ 3 items have to be modified]
+ reason for reject to set in “ waiting for label issuing”.

Packing instruction
POP3 – display packing instruction
POF3 + “ZWHN” : display packing per warehouse

Delete a delivery ( when the goods movment has not been confirmed)
- unpack the second packing : empty the box
- unallocate
- trash

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- then delete delivery

– print the picking list -

SP01
Remove the user name from the “created by” field :
Remove the date ( field to be empty) : ……………………………
Output Device = LOCL_SN in Capital letter
Title=OT-*
Request Status => tick “without”

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Package in SEN at the OC flow :

13
4 packages perfomed  then 4 ZCOL documents printed.

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15
16
Repair code

R (Repaired)
J (Junk)
N (NFF for No Fault found)
OP (Other process) lors de la reception d’une piece Screen-ko + etiquette
« NON-REPARE »

End of document

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