Maria America Noriega

Address: 10514 Bandera Apt.#4207

San Antonio, Texas 78250
Phone: (956) 970-1570
Email: americanoriega14@gmail.com

Professional Profile

Possess exceptional team-building skills and proven history of ability to work productively and
effectively with individuals at all organizational levels. Retaining new concepts and implemented
immediately toward specified goals by planning, organizing, leading, and controlling
tasks/responsibilities. Proven to have the ability to work efficiently with little or no supervision. Over
eleven years acquired supplementary and supervisory skills with sales, business development, customer
service, and finance operations (two years).

Qualifications
Teaching/Leading/Learning- I am capable in leading with expectations as well as learning with a fast
pace opportunity.
Speaking/Writing- Experience in relaying information both verbally and written utilizing professional
business ethics.
Critical Thinking and Complex Problem Solving- Used logic and reasoning to identify complex
problems and review related information to develop and evaluate options to implement solutions.

Mathematical- Great mathematical background that includes extensive knowledge of arithmetic, algebra,
geometry, and their applications.

Technical- Expert in use of typing, Windows, PowerPoint, and Excel based on software applications.

Education Background

South Texas College Present

Organizational Leadership (Business and Finance)
Classification: Senior Class of 2019 (May)

South Texas College December 2018

Associates Degree
Interdisciplinary Studies

University of Texas Pan American (65+ Credits)

Majoring in Early Childhood Education 2015

Classification: Junior
Northwest Vista College 2013
Majoring in Early Childhood Education
Southern Nazarene University (50+ college credits) 2010-2012
Majoring in Nursing/Minoring in Education

Mercedes High School 2007 – 2010

Honors/Roles/Extra circular Activities: Honor Roll, Perfect Attendance, National Honor Society,
Athletics, Debate Team, Musicals/One Act Play/Prose/Oral Reading, Student Class Board, and Student
Council

Employment Experience

Red McCombs Hyundai Superior Present

(Receptionist)

Responds to financial inquiries by gathering, analyzing, summarizing, and interpreting data.

Inputting/receiving invoices/payments. Applying financial principles and practices through Reynolds
software as well as CC One. Prepares special reports with adjusters, advisors, and estimators.
Investigated, analyzed, and resolved issues to achieve customer satisfaction; used a systematic approach
in solving problems through analysis and evaluation of alternate solutions.
Acted independently and managed own activities with minimal supervision and direction to meet
customer needs using sound decision making skills. Continuously sought out avenues for developing
professional expertise and actively pursues new learning opportunities, which support the company's
goals and objectives.
1. Answering phone calls.
2. Taking appointments for customers for vehicle damage repairs.
3. Having customers fill out necessary paperwork (authorizations) prior to getting their vehicle
estimated or repaired.
4. Getting in contact with insurances to receive claim number and/or estimates and updated statuses
on vehicles.
5. Contacting rental car services for customers and having collaborating with branch managers from
Enterprise to pick up customers in need of transportation.
6. Invoicing supplements and accounts.
7. Receiving payments.
8. Closing accounts.
9. Great customer service.
10. Communication skills.

Northside Independent School District October 2017-January 2019

(Special Education: AU/BMC)

Service students depending on their different disabilities and different accommodations.
Teach students with specific curriculum and with certain materials (depending on subject). File
paperwork with each student into a recorded system online using a website for documented purposes
(ARDs).
Camp Wakaba Summer Embassy Program June-August 2018
(Counselor)
Responsible for planning, teaching, coordinating, and carrying out activities. Lead and actively
participated in sports/games with children, effectively monitored behavior while using appropriate
discipline techniques, and developed age appropriate activities.

Roles and Responsibilities:

1. Supervise, interact and participate with ALL campers, not just the ones you are assigned to, during
ALL camp activities & field trips. Insure the safety of your assigned campers.
2. Responsible for leading or assisting with the teaching of activities.
3. Assist in the planning and implementing of the daily activities that fit the children’s needs and
interests.
4. Assures campers are properly supervised at all times.
5. Takes responsibility for the quality of the supplies, equipment and materials
6. Report all suspicions of child abuse to proper authorities.
7. Assume equal share of the regular housekeeping chores such as cleaning, preparing for daily activities
and cleaning up after projects.
8. Ensures children are aware of rules, and daily scheduled routines.
9. Be a role model to campers and staff in your attitude and behavior.
10. Follow and uphold all safety and security rules and procedures.
11. Set a good example to campers and others in regard to general camp procedures and practices
including sanitation, schedule, and sportsmanship.
12. Swim with campers when swimming is the scheduled activity.

Santa Maria Independent School District December 2013-January 2017

(Special Education Assistant Director/College Career Prep Advisor/Paraprofessional)
Service students depending on their different disabilities and different accommodations.
Teach students with specific curriculum and with certain materials (depending on subject).
Resource time in SPED office for one on one assistance to simplify instructional material.
Test students orally.
Complete logs that emphasize what I taught/reviewed each student given time/date(s)
Substitute when teachers call in unexpectedly.
In charge of supervising a certain area where children were placed so that I could be assistance whenever
they needed me.
Tutoring after school (any subject).
After school homework assistance.
Saturday Tutoring Academy.
Work related Trainings/Meetings/Events.
Open House Advisement.
Cheer Sponsor.
Kindercare Learning Center (Lead Teacher) 2012-2013
Lead teacher giving instructional curriculum to ages 4-6
Read aloud and acted the stories with costumes to emphasize each character
Worksheets on numbers/alphabet/colors/handwriting
Determined the days of the week, month, year
Music time
Recess time
Snack time
Nap time
Educational centers

David’s Bridal 2012 - 2013

(Business Matter and Service Expert)

Positioned to be a star customer service representative. Answered phones, handled chaotic struggles from
customers, scheduled convenient appointments, registered brides and their bridal party, lead the store
from the front desk and allowed the traffic in the store to flow with wedding consultants attending every
customer.
Developed great adaptation to change
I am now positioned as a wedding consultant/dress specialist. I coordinate the brides outfit from head to
toe. I make sure she is completely satisfied and finds the perfect dress/shoes/accessories/ for her
memorable day.
Skills: Listening, communicating, addressing, negotiating, analytical skills, and paying close attention to
detail are a must.

Mercer-Adams Funeral Services 2011 - 2012

(Customer Communications Specialist)
Investigated, analyzed, and resolved outstanding issues to achieve customer satisfaction; used a
systematic approach in solving problems through analysis and evaluation of alternate solutions.
Acted independently and managed own activities with minimal supervision and direction to meet
customer needs using sound decision making skills
Continuously sought out avenues for developing professional expertise and actively pursues new learning
opportunities, which support the company's goals and objectives.
Demonstrated full understanding of all products and completes limited transactions including, but not
limited to, adjustments
Serves as a training resource and mentor to others, particularly new hires. Shares best practices.
Promoted a positive team environment; acknowledges others' contributions and provides feedback to
team members
Encouraged others to demonstrate professionalism and present a positive image of the company when
interacting with customers
Lead funeral services in Spanish and translated for funeral directors and families when they needed to
communicate and interact.
Provided coffee/water/snacks/tissue for viewings/services
 References
Shannon Acap (Camp Wakaba Director Previous Supervisor)
Phone: (210) 589-8395

Roel Gonzalez (Previous Supervisor/Vice Principal)

Phone: (956) 463-6136

Alexis Ruiz (Enterprise Accounting Supervisor)

Phone: (915) 474-4701

Terry Cruz (Procurement Analysts)

Phone: (210) 723-0172

Victoria De La Rosa (Tony Gonzalez Elementary Secretary)

Phone: (956) 792-8906

Lorna Hall (Previous Supervisor)

Phone: (405) 301-0113