Fiverr's Terms of Service https://www.fiverr.

com/terms_of_service

Fiverr's Terms of Service

Last update: April 2018

Welcome to Fiverr.com. Fiverr.com is a marketplace platform for services performed by its users.

The following terms and conditions (these "Terms of Service"), govern your access to and use of the Fiverr website, including any content,
functionality and services offered on or through www.fiverr.com (the "Site"), by Fiverr International Ltd. or Fiverr Limited. (Lemesou 11, 2112
Nicosia, Cyprus), as applicable.

Please read the Terms of Service carefully before you start to use the Site. By using the Site, opening an account or by clicking to accept or
agree to the Terms of Service when this option is made available to you, you accept and agree to be bound and abide by these Terms of
Service and our Privacy Policy, found here, incorporated herein by reference. If you do not want to agree to these Terms of Service or the
Privacy Policy, you must not access or use the Site. For more detailed policies surrounding the activity and usage on the Site, please access the
designated articles herein.

This Site is offered and available to users who are 13 years of age or older. If you are under 13 you may not use this Site or the Fiverr services. By
using this Site, you represent and warrant that you are of legal age to form a binding contract and meet all of the foregoing eligibility requirements.
If you do not meet all of these requirements, you must not access or use the Site.

Our Customer Support team is available 24/7 if you have any questions regarding the Site or Terms of Service. Contacting our Customer Support
team can be performed by submitting a request here.

Key Terms
Gigs® are services offered on Fiverr.

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Gig Extras are additional services offered on top of the Seller’s Gig for an additional price defined by the Seller.

Gig Multiples are additional quantities of unique orders from the seller’s Gig.

Gig Packages allow sellers to offer services in different formats and prices. Packages can include upgrades, which lets sellers price their service
for a basic price of over $5.

Custom Offers are exclusive proposals that a seller can create in response to specific requirements of a buyer.

Custom Orders are requests made by a buyer to receive a Custom Offer from a seller.

Orders are the formal agreement between a buyer and seller after a purchase was made from the seller’s Gig Page.

Order Page is where buyers and sellers communicate with each other in connection with an ordered Gig.

Disputes are disagreements experienced during an order between a buyer and seller on Fiverr.

Revenue is the money sellers earn from completed orders.

Sales Balance is cleared revenue from completed orders for sellers to withdraw or use to purchase Gigs.

Shopping Balance is shopping credit collected from cancelled orders or Fiverr promotions to be used for purchasing Gigs.

Overview (Main terms, in a nutshell)

Only registered users may buy and sell on Fiverr. Registration is free.

Gigs® on Fiverr may be offered at a base starting price of $5. Some Gigs are offered at a base price of more than $5 as determined by the
seller.

Buyers pay Fiverr in advance to create an order.

Orders are purchased through the Order button found on a seller’s Gig page or through a Custom Offer.

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offering services for higher prices through Gig Extras, or selling their Gig in multiples.

Users may not offer or accept payments using any method other than placing an order through Fiverr.com.
Buyers are granted all rights for the delivered work, unless otherwise specified by the seller on their Gig page. Note: some Gigs charge
additional payments (through Gig Extras) for Commercial Use License. See our “Ownership” and “Commercial Use License” sections below for
more information.

Fiverr retains the right to use all published delivered works for Fiverr marketing and promotion purposes.

We care about your privacy. You can read our Privacy Policy here. The Privacy Policy is a part of these Terms of Service and incorporated
herein by reference.

Basics
Sellers create Gigs® on Fiverr to allow buyers to purchase their services.

Sellers may also offer Custom Offers to buyers in addition to their Gigs.

Each order you sell and successfully complete, accredits your account with a net revenue of 80% of the purchase amount.

Fiverr accredits sellers once an order is completed. See our "Orders" section below for a definition of a completed order.
If an order is cancelled (for any reason), the funds paid will be refunded to the buyer’s Shopping Balance.

Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is
marked as complete. Top Rated Sellers and Pro Sellers are eligible to withdraw revenue following a safety clearance period of 7 days after the
order is marked as complete.

Sellers may not promote their Gigs or any Fiverr content via the AdWords platform.

Sellers may withdraw their revenues using one of Fiverr’s withdrawal options.

The seller's rating is calculated based on the order reviews posted by buyers. High ratings allow sellers to obtain advanced seller levels (see
Levels below).
For security concerns, Fiverr may temporarily disable a seller’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come

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Gigs®
Sellers are allowed to post a select amount of active Gigs based on their Level status.

7 Gigs for sellers without a Level status.

10 Gigs for Level 1 sellers.

20 Gigs for Level 2 sellers.

30 Gigs for Top Rated sellers.

Gigs created on Fiverr are User Generated Content.

Gigs may be removed by Fiverr for violations to these Terms of Service, which may include (but are not limited to) the following violations and/or
materials:

Illegal or Fraudulent services

Copyright Infringement, Trademark Infringement, and violation of a third party's terms of service reported through our Intellectual Property
Claims Policy found here
Adult oriented services, Pornographic, Inappropriate/Obscene

Intentional copies of Gigs

Spam, Nonsense, or Violent Gigs

Gigs misleading to buyers

Reselling of regulated goods

Services that extend beyond 30 days of service duration

Gigs that are removed for violations mentioned above, may result in the suspension of the seller’s account.

Gigs that are removed for violations are not eligible to be restored or edited.

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to all sellers.

Gigs may contain an approved Gig Video uploaded through the Gig management tools available on Fiverr.
Statements on the Gig Page that undermine or circumvent these Terms of Service is prohibited.

Eligible Gigs and sellers may price their Gigs at a base price beyond $5. Base prices on Gigs can be set to $5, $25, $50, and $100.

Eligible Gigs in select Categories may set up Gig Packages to offer their services in structured formats with multiple price points for the selected
Gig.

Gig Extras
Gig Extras are additional services offered on top of the Seller’s Gig for an additional price defined by the Seller.
Gig Extras may be removed for violations of our Terms of Service. For specific terms, please see the Gigs® section above for a list of services
that violate our Terms of Service. Gigs are subject to be removed due to violations found in Gig Extras.

The amount of Gig Extras, which can be offered, and the price for each Gig Extra, is based on your seller Level. More information surrounding
your accounts eligibility for Gig Extras can be found here.

Services offered through Gig Extras must be related to the base service and part of the deliverables on the order.

Gig Extras may cover different categories of services that are components to a higher quality delivered service.

Sellers have the option to extend the duration of an order for each Gig Extra that is added to the order. This is to cover the time needed to
complete the extra service.

Levels
Fiverr is all about helping sellers leverage their skills. We seek to empower top performing sellers with helpful tools to grow their business. Sellers
who invest in self-promotion may achieve greater customer satisfaction. And, if they deliver on time and maintain high quality and ratings, Fiverr
may reward them with new statuses, special opportunities, benefits, and tools that come with it.

Fiverr sellers can gain account Levels based on their activity, performance and reputation. The advancement criteria can be found here.

Advancement in Levels are updated periodically by an automated system.

The current Levels a seller can achieve are, Level 1, 2, and Top Rated.

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multiples.

Top Rated Sellers

Top Rated Sellers are chosen manually by Fiverr editors through an ongoing review process based on seniority, volume of sales, extremely high
ratings, exceptional customer care, high order completion rate and community leadership. Top Rated Sellers gain access to more extensive
features than previous levels, including exclusive access to beta features and VIP support.

Top Rated eligibility is constantly evaluated by Fiverr to ensure that the quality standards and expectations of the Top Rated selection is kept.
Fiverr retains the right to change a Top Rated Seller status in light of such evaluation. In addition, Top Rated Sellers who cannot maintain their
high quality service through a severe drop in ratings, stop delivering on time, increased cancellation rate or violate our Terms of Service, also
risk losing their Top Rated status and the benefits that come with it.

Pro Sellers
Pro Sellers are pre-verified professionals who undergo a vetting process by Fiverr editors. Applying for Fiverr Pro is open to everyone:
professional freelancers who are new to Fiverr, as well as existing Fiverr sellers.

Pro Sellers eligibility is constantly evaluated by Fiverr to ensure that the quality standards and expectations of the Pro Seller selection is kept.
Fiverr retains the right to change a Pro Seller status in light of such evaluation. In addition, Pro Sellers who cannot maintain their high quality
service through a severe drop in ratings, stop delivering on time, increased cancellation rate or violate our Terms of Service, also risk losing
their Pro status and the benefits that come with it.

Seller Features
Fiverr sellers have access to several exclusive features that help customize the way their services can be offered.

Custom Offer
Sellers can also send Custom Offers addressing specific requirements of a buyer.

Custom Offers are defined by the seller with the exact description of the service, the price and the time expected to deliver the service.

Custom Offers are sent from the conversation page.

Services provided through Custom Offers may not violate Fiverr’s Terms of Service.

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marked as complete if no acceptance or request for modification were submitted within 8 days after marked as Delivered, however, in such
case the order will be stopped and all further milestones will be cancelled.
Once a milestone is delivered, Buyers may choose to either continue with the order and pay for the next milestone, or to stop the order.
Please note that if you choose to stop the order, the current delivered milestone will not be cancelled.

Fiverr Anywhere
Fiverr Anywhere is a feature that allows sellers to send Custom Offers outside of Fiverr.

Services offered through Fiverr Anywhere must comply with our Terms of Service.

Users accessing and purchasing from a Fiverr Anywhere offer that are not already members of Fiverr, will be required to register with Fiverr to
create an order.

Sellers are required to deliver proof of completion of services in the order page. Please see our Orders section for further details.
Communication for handling orders should be performed on Fiverr, through the order page. Users who engage and communicate off of Fiverr
will not be protected by our Terms of Service.

Stock Images
Eligible Gigs have the option to use Stock Images.

“Stock Images” is a Gig Extra that allows sellers to choose from an exclusive catalog of images as part of the final delivery of work.

Sellers earn 25% of revenue from the Stock Images Extra, for completed orders only.

Important: Each selected Stock Image is authorized for a one time use. The selected image is integrated with the delivered work only and not
as a stand-alone or for recurring use. Sellers are unauthorized to share the original image file with the Buyer or any third party.
Important: If you cancel an order that includes a Stock Image, the usage of that Stock Image will be cancelled as well and you will no longer be
able to use the Stock Image Extra on the same order.
All Stock Images are licensed by GettyImages®, who has full ownership and copyrights to the Stock Images provided on Fiverr and shall be
responsible for all Stock Images and their quality.

When using Stock Images, you represent and warrant the following:

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for pornographic, defamatory or other unlawful purposes;

as templates used to create multiples copies of the same Gig;

for the purpose of enabling file-sharing of the image file; or

in logos, trademarks, services marks or any other branding or identifiers.

If Stock Images featuring individuals is used in connection with a sensitive, unflattering or controversial subject, you must include a statement
that the image is used for illustrative purposes only and the individual is a model.
You may not activate the “right-click” function in Stock Images, remove any metadata in Stock Images, or reverse engineer, decompile, or
disassemble the Stock Image(s) to enable the download or use Stock Images on a stand-alone basis.

No ownership or copyrights to Stock Images are granted to you.

Users can contact Fiverr's customer support department for assistance here.

Shipping Physical Deliverables

Some of the services on Fiverr are delivered physically (arts and crafts, collectable items, etc.). For these types of Gigs, sellers may decide to add
shipping charges. Sellers can add shipping charges for local shipping (within the same country) and for international shipping (anywhere else).

Gigs that include shipping costs must have physical deliverables sent to Buyers.

Shipping costs added to a Gig only pertains to the cost sellers require to ship physical items to Buyers.

Important: Buyers who purchase Gigs that require physical delivery, will be asked to provide a shipping address.
Sellers are responsible for all shipping arrangements once the buyer provides the shipping address.

Fiverr does not handle or guarantee shipping, tracking, quality, and condition of items or their delivery and shall not be responsible or liable for
any damages or other problems resulting from shipping.

A tracking number is a great way to avoid disputes related to shipping. We require entering the tracking number if available in the order page
when delivering your work.

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Important: Buyers who use the Printing Services that require physical delivery, will be asked to provide a shipping address.

Printing Services are powered by VistaPrint and subject to VistaPrint terms of use, who shall be responsible for packing shipping, tracking,
quality, and condition of items or their delivery. Fiverr does not handle or guarantee shipping, tracking, quality, and condition of items or their
delivery and shall not be responsible or liable for any damages or other problems resulting from shipping. Users can contact Fiverr's customer
support department for assistance here.

You can use the Printing Services for delivered work, to which you own all right, title, and interest. Such delivered work must not contain any
libelous or otherwise illegal content, and does not actually or potentially infringe or misappropriate the copyright, trademark, or proprietary or
intellectual property right of any person. You can report any claims of copyright infringement (DMCA notices) or trademark infringement in
accordance with our Intellectual Property claims procedures that can be reviewed here.

Upon completion of a Printing Order, Buyer will receive a confirmation email containing a Printing Order ID as well as the specific details of the
Printing Order.

By using the Printing Services you hereby grant to Fiverr and VistaPrint, a non-exclusive, worldwide, royalty-free sub-license to edit, modify,
adapt, translate, exhibit, publish, transmit, copy, prepare derivative works from, distribute, perform, display and use any delivered work in order
to perform the Printing Services.
Users can contact Fiverr's customer support department for assistance here.

Withdrawing Revenues
To withdraw your revenue, you must have an account with at least one of Fiverr's withdrawal methods.

Your Fiverr profile can be associated with only one account from each Fiverr withdrawal methods. A withdrawal provider account can be
associated with only one Fiverr profile.

Revenues are only made available for withdrawal from the Revenue page following a safety clearance period of 14 days after the order is
marked as complete. Top Rated Sellers are eligible to withdraw revenue following a safety clearance period of 7 days after the order is marked
as complete.

To withdraw your available revenue, you must click on the designated withdrawal provider to initiate the withdrawal process

Withdrawals can only be made in the amount available to you.

Withdrawal fees vary depending on the withdrawal method.

Withdrawals are final and cannot be undone. We will not be able to refund or change this process once it has begun.

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Fiverr Revenue Card™ $1* within 2 days, or $3 within 2 hours. Worldwide

For more information, see Pricing and Fees.

Local Bank Transfer (LBT) $3 per transfer*. Worldwide

For more information, see Pricing and Fees.

Direct Deposit (ACH) $1 per transfer. US only

For more information, see Pricing and Fees.

* Additional fees may apply based on your location and currency.

Basics
You may not offer direct payments to sellers using payment systems outside of the Fiverr Order system..
Fiverr retains the right to use all publically published delivered works for Fiverr marketing and promotional purposes.

Buyers may request a specific service from the Post a Request feature found from the Shopping dashboard. Services requested on Fiverr must
be an allowed service on Fiverr. Please click here for guidelines on approved services.

Purchasing
Buyers pay Fiverr to create an order from a seller’s Gig page or Custom Offer, using the Order Now button.

In addition buyers can request a Custom Order which addresses specific buyer requirements, and receive a Custom Offer from sellers through
the site or through Fiverr Anywhere.

Gigs may be purchased using one of the following payment methods: Credit Card, PayPal or Fiverr Credit.
Processing fees are added at the time of purchase where a buyer can review and accept the total amount requested to pay. These fees cover
payment processing and administrative fees. As of July 2016, the current fees assessed to the total purchase amount are $1 on purchases up
to $20 and 5% on purchases above $20. When purchasing from your seller's balance (i.e. out of your earned revenues) or buyer's shopping
balance (resulting from any credits or refunds) you will not be charged a processing fee. Funds returned to your balance from cancelled orders

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should note, however, that Gigs’ local pricing is only a conversion of their original US$ price, and therefore local currency prices may change
daily in accordance with current exchange rates.
You may not offer sellers to pay, or make payment using any method other than through the Fiverr.com site. In case you have been asked to
use an alternative payment method, please report it immediately to Customer Support here.

To protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities, we do not collect credit information;
but allow our payment vendors to collect information for the purpose of collecting payments from buyers on the Site or transferring payments to
sellers on the Site. We are not exposed to the payment information provided to our payment vendors, and this information is subject to the
privacy policy applicable to the payment vendor. Please see our Privacy Policy for more information here.

Business Tools
Business Tools helps you and your team to better manage your purchases and projects on Fiverr. Through Business Tools, buyers can create
and manage business teams in which all members may use a shared payment method. Once a buyer creates a business team, they become
the sole owner and administrator of the team.
When inviting a buyer to a business team, the administrator authorizes such buyer to use the team’s shared payment method. Business teams
may be subject to a monthly budget limitation, as defined by the administrator. Administrators can invite and remove buyers at any time. It
should be noted, however, that removing a buyer from a business team does not delete or affect their Fiverr account in any way, but only
removes them from the administrator’s business team.

Buyers are asked to confirm their invitation to a business team before joining. Buyers should note that all business team members have access
to information about purchases made within the team through the shared payment method.

Invoices for purchases made by buyers using the team’s payment method will be issued solely according to the billing information defined by
the administrator.

Taxes
Buyers may be charged with indirect taxes (such as VAT or GST) depending on their residency, location and any applicable law, in addition to the
Gig price shown on the Gig page.

Buyers agree that they are responsible to comply with all tax requirements applicable to them, including but not limited to any obligation to deduct
or withhold taxes. It is hereby clarified that all prices and fees that appear on the Site are the net amounts that will be paid to Fiverr following any
direct or indirect taxes, levy, withholding tax and/or deductions.

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Once payment is confirmed, your order will be created and given a unique Fiverr order number (#FO).
Sellers must deliver completed files and/or proof of work using the Deliver Work button (located on the Order page) according to the service that
was purchased and advertised on their Gig.

Using the Deliver Work button may not be abused by sellers to circumvent Order guidelines described in this Terms of Service. Using the
“Deliver Work” button when an order was not fulfilled may result in a cancellation of that order after review, affect the seller’s rating and result in
a warning to seller.

An order is marked as complete after the order is marked as Delivered and then rated by a buyer. An order will be automatically marked as
complete if not rated and no request for modification was submitted within 3 days after marked as Delivered.
We encourage our buyers and sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center
or if you encounter non-permitted usage on the Site, users can contact Fiverr's Customer Support department for assistance here.

Handling Orders
When a buyer orders a Gig, the seller is notified by email as well as notifications on the site while logged into the account.
Sellers are required to meet the delivery time they specified when creating their Gigs. Failing to do so will allow the buyer to cancel the order
when an order is marked as late and may harm the seller's status.
Sellers must send completed files and/or proof of work using the Deliver Completed Work button (located on the Order page) to mark the order
as Delivered.
Users are responsible for scanning all transferred files for viruses and malware. Fiverr will not be held responsible for any damages which might
occur due to site usage, use of content or files transferred.

A Seller may cancel an order without the buyer's consent at any given moment (Force Cancellation). However, this will have a negative effect
on the seller's status.

Buyers may use the "Request Revisions" feature located on the Order page while an order is marked as Delivered if the delivered materials do
not match the seller's description on their Gig page or they do not match the requirements sent to the seller at the beginning of the order
process.

Reviews
Feedback reviews provided by buyers while completing an order are an essential part of Fiverr's rating system. Reviews demonstrate the

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To prevent any misuse of our Feedback system, all feedback reviews must come from legitimate sales executed exclusively through the Fiverr
platform from users within our Community. Purchases arranged, determined to artificially enhance seller ratings, or to abuse the Fiverr platform
with purchases from additional accounts, will result in a permanent suspension of all related accounts.

Feedback comments given by buyers are publicly displayed on a seller’s Gig page. Buyers have the option not to include a comment, but still
rate the service. Cancellation of an order does not remove feedback unless mutually agreed.

Work Samples are the delivered images and videos sent to a buyer in a delivery message. Work Samples are added to a seller's Live Portfolio
on their Gig page if the buyer chooses to publish the Work Sample while providing a public feedback review.
Withholding the delivery of services, files, or information required to complete the Gig’s service with the intent to gain favorable reviews or
additional services is prohibited.
Responding and posting a review: Once work is delivered, the buyer has three days to respond and post a review (or 14 days for Gigs with
shipping). If no response is provided within the response period, the order will be considered completed.

Users are allowed to leave reviews on orders up to 30 days after an order is marked as complete. No new reviews may be added to an order
after 30 days.

Sellers may not solicit the removal of feedback reviews from their buyers through mutual cancellations.

Disputes and Cancellations

We encourage our buyers and sellers to try and settle conflicts amongst themselves. If for any reason this fails after using the Resolution Center
or if you encounter non-permitted usage on the Site, users can contact Fiverr's Customer Support department for assistance here.

Basics
Order cancellations can be performed on Fiverr, when eligible, by Customer Support or through the Resolution Center per order.

Filing a transaction dispute or reversing a payment through your payment provider or your bank is a violation to these Terms of Service. Doing
so may get your account temporarily disabled to investigate possible security violations. Note: once you have filed a dispute with your payment
provider, the funds will be ineligible for a refund due to our obligations towards the payment provider.

In the event that a buyer or seller encounters an issue related to the service provided in an order, you are encouraged to use the Site's dispute
resolution tools to attempt to resolve the matter.

Fiverr reserves the right to cancel orders or place funds on hold for any suspected fraudulent transactions made on the Site.

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offered to buyers, including no revisions.

Requests for revisions can be performed through the Order page while the order is marked as Delivered.
Requesting to gain more services from sellers beyond the agreed requirements by using the Request Revisions button is not allowed.

Order Cancellations
Fiverr encourages Buyers and Sellers to resolve service disputes mutually using the Resolution Center.

Eligibility for requests to Fiverr to cancel an order will be assessed by our Customer Support team based on a number of factors, including
violations to our Terms of Service, general misconduct, and improper usage of the Fiverr delivery system. See below for Order specific eligibility.

Completed orders (or, where applicable, completed milestones) may be cancelled, upon review of our Customer Support team, up to 14 days
after the order (or Milestone) is marked as complete.
Orders are not eligible to be cancelled based on the quality of service/materials delivered by the seller if the service was rendered as described
in the Gig page. Buyers may rate their experience with the seller on the order page, including the overall level of service quality received.

Buyers must use Fiverr Resolution Center to address their concerns and desired resolution related to the service provided by their seller prior to
contacting Customer Support. Customer Support will not take any action against Orders where the buyers failed to inform their seller of issues
related to the seller’s service and will allow sellers to provide a resolution first. This does not include non-permitted usage of Fiverr.

Any non-permitted usage of Fiverr encountered during an Order, after being reviewed by our Customer Support team, may result in the order
being cancelled. This includes, but not limited to; harassment, unlawful behavior, or other violations to Fiverr’s Terms of Service.

Fiverr Customer Support will cancel orders based on, but not limited to, the following reasons:

Active orders (after the buyer submits their requirements and before the seller delivers on Fiverr)

The seller is late and unresponsive for more than 24 hours while the order is marked as Late.

Users are abusive towards the other party through threats of low ratings or leveraging order materials (such as logins, personal
information) against each other.

Users supplied or included copyright/trademark infringing materials as part of the Buyer requirements or the seller’s delivery.

The user is no longer an active Fiverr user due to Terms of Service violations or closure of their account.

Delivered Orders (after the seller clicks Deliver Now and before the order is marked as complete)

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The seller delivers no files and/or proof of work related to the agreed upon order requirements.

Note: Subjectivity of the materials in question will be reviewed by our Customer Support team.

The seller requests additional payments, on or off the Fiverr platform, by withholding the final delivery of services directly related to the
agreed requirements.

The seller is withholding the final delivery of services for improved ratings.
Buyers who abuse the Request Revisions button to gain more services from sellers beyond the agreed requirements.

Buyers who threaten to leave a damaging review to gain more services from the seller not related to the agreed requirements.

Completed Orders (after the order is marked as complete and before the 14 day limitation)

Users who have been reported to use copyright/trademark infringing materials after verification and with proof.

Buyers who did not purchase commercial use rights and are reported to have used the materials commercially.

Note: Terms of Commercial use is found on the seller’s Gig page and cannot be retroactively included once the order is completed for
over 14 days.

Fiverr Customer Support will review cases of Order delivery manipulation that prevents buyers and sellers from fully utilizing our
Resolution Center that enabled the order to be marked as complete.

Refunds
Fiverr does not automatically refund payments made for cancelled orders back to your payment provider. Funds from order cancellations are
refunded to the buyer's balance as credit and are available for future purchases on Fiverr. Funds returned to your balance from cancelled orders
will not include processing fees paid.

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Fiverr enables people around the world to create, share, sell and purchase nearly any service they need at an unbeatable value. Services offered
on Fiverr reflect the diversity of an expanding Gig economy. Members of the Fiverr community communicate and engage through orders, social
media, and on Fiverr’s Community Forums.

Fiverr maintains a friendly, community spirited, and professional environment. Users should keep to that spirit while participating in any activity or
extensions of Fiverr. This section relates to the expected conduct users should adhere to while interacting with each other on Fiverr.

To report a violation of our Terms of Service, User Misconduct, or inquiries regarding your account, please contact our Customer Support team
here.

Basics
To protect our users' privacy, user identities are kept anonymous. Requesting or providing Email addresses, Skype/IM usernames, telephone
numbers or any other personal contact details to communicate outside of Fiverr in order to circumvent or abuse the Fiverr messaging system or
Fiverr platform is not permitted.

Any necessary exchange of personal information required to continue a service may be exchanged within the order page.

Fiverr does not provide any guarantee of the level of service offered to buyers. You may use the dispute resolution tools provided to you in the
order page.

Fiverr does not provide protection for users who interact outside of the Fiverr platform.
All information and file exchanges must be performed exclusively on Fiverr's platform.

Rude, abusive, improper language, or violent messages sent to users will not be tolerated and may result in an account warning or the
suspension/removal of your account.

The Fiverr marketplace is open to everyone. Discrimination against a community member based on gender, race, age, religious affiliation,
sexual preference or otherwise is not acceptable and may result in the suspension/removal of your account.

Orders

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Fiverr reviews cases of payment provider chargebacks and disputes on behalf of sellers. Although results vary per case due to each
chargeback reason, we work hard on resolving disputes in the seller’s favor. If the chargeback case allows, Fiverr will return parts or full
revenue back to sellers.

Gigs
Users may report Gigs to Customer Support that may be in violation of Fiverr’s Terms of Service based on the reported Gig’s replicated
similarity to pre-existing services (copycat Gigs).

Fiverr will respond to clear and complete notices of alleged copyright or trademark infringement. Our Intellectual Property claims procedures
can be reviewed here.

Reporting Violations
If you come across any content that may violate our Terms of Service, you should report it to us through the appropriate channels created to
handle those issues as outlined in our Terms of Service. All cases are reviewed by our Trust & Safety team. To protect individual privacy, the
results of the investigation are not shared. You can review our Privacy Policy for more information.

Violations
Users may receive a warning to their account for violations of our Terms of Service or any user misconduct reported to our Trust and Safety team.
A warning will be sent to the user's email address and will be displayed for such user on the Site. Warnings do not limit account activity, but can
lead to your account losing seller statuses or becoming permanently disabled based on the severity of the violation.

Non-Permitted Usage
Adult Services & Pornography - Fiverr does not allow any exchange of adult oriented or pornographic materials and services.

Inappropriate Behavior & Language - Communication on Fiverr should be friendly, constructive, and professional. Fiverr condemns bullying,
harassment, and hate speech towards others. We allow users a medium for which messages are exchanged between individuals, a system to rate
orders, and to engage on larger platforms such as our Community Forum and Social Media pages.

Phishing and Spam - Fiverr takes the matter its members’ security seriously. Any attempts to publish or send malicious content with the intent to

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buyer, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the buyer. Any users
who engage and communicate off of Fiverr will not be protected by our Terms of Service.

Intellectual Property Claims - Fiverr will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of
third party’s terms of service. Our Intellectual Property claims procedures can be reviewed here.

Fraud / Unlawful Use - You may not use Fiverr for any unlawful purposes or to conduct illegal activities.

Abuse and Spam

Multiple Accounts - To prevent fraud and abuse, users are limited to one active account. Any additional account determined to be created to
circumvent guidelines, promote competitive advantages, or mislead the Fiverr community will be disabled. Mass account creation may result in
disabling of all related accounts. Note: any violations to Fiverr’s Terms of Service is cause for permanent suspension of all accounts.

Targeted Abuse - We do not tolerate users who engage in targeted abuse or harassment towards other users on Fiverr. This includes creating
new multiple accounts to harass members through our message or ordering system.

Selling Accounts - You may not buy or sell Fiverr accounts.

General Terms
Fiverr reserves the right to put any account on hold or permanently disable accounts due to breach of these terms of service or due to any
illegal or inappropriate use of the Site or services.

Violation of Fiverr's Terms of Service may get your account disabled permanently.
Users with disabled accounts will not be able to sell or buy on Fiverr.

Users who have violated our Terms of Service and had their account disabled may contact our Customer Support team for more information
surrounding the violation and status of the account.

Users have the option to enable account Security features to protect their account from any unauthorized usage.

Users must be able to verify their account ownership through Customer Support by providing materials that prove ownership of that account.

Sellers will be able to withdraw their revenues from disabled accounts after a safety period of 90 days following full verification of ownership of

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service available on this page.

You understand and agree that if you use Fiverr after the date on which the Terms of Service have changed, Fiverr will treat your use as
acceptance of the updated Terms of Service.

User Generated Content

User Generated Content ("UGC") refers to the content added by users as opposed to content created by the Site. All content uploaded to Fiverr by
our users (Buyers and Sellers) is User Generated Content. Fiverr does not check user uploaded/created content for appropriateness, violations of
copyright, trademarks, other rights or violations. We invite everyone to report violations together with proof of ownership as appropriate. Reported
violating content may be removed or disabled.

Furthermore, Fiverr is not responsible for the content, quality or the level of service provided by the Sellers. We provide no warranty with respect
to the Gigs, their delivery, and any communications between buyers and sellers. We encourage users to take advantage of our rating system, our
community and common sense in choosing appropriate Gigs® service offers.

By offering a service, the seller undertakes that he/she has sufficient permissions, rights and/or licenses to provide, sell or resell the service is
offered on Fiverr. Sellers advertising their Gig online must comply with laws and terms of service of the advertising platform or relevant website
used to advertise. Failing to do so may result in removal of the Gig and may lead to the suspension of seller's account.

For specific terms related to Intellectual Property rights and for reporting claims of copyright infringement (DMCA notices) or trademark
infringement - please see our Intellectual Property Claims Policy which forms an integral part of these Terms of Service. Note that it is our policy in
appropriate circumstances to disable and/or terminate the accounts of users who are repeat infringers.

Ownership
Ownership and limitations: Unless clearly stated otherwise on the seller's Gig page/description, when the work is delivered, and subject to
payment, the buyer is granted all intellectual property rights, including but not limited to, copyrights for the work delivered from the seller, and the
seller waives any and all moral rights therein. The delivered work shall be considered work-for-hire under the U.S. Copyright Act. In the event the
delivered work does not meet the requirements of work-for-hire or when US Copyright Act does not apply, the seller expressly agrees to assign to
buyer the copyright in the delivered work. All transfer and assignment of intellectual property to buyer shall be subject to full payment for the Gig
and the delivery may not be used if payment is cancelled for any reason. For removal of doubt, in custom created work (such as art work, design

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rights that cover your business use.

For Voice Over Gigs, when the work is delivered, and subject to payment, the buyer is purchasing basic rights, (which means the buyer is paying a
one time fee allowing them to use the work forever and for any purpose except for commercials, radio, television and internet commercial spots). If
you intend to use the Voice Over to promote a product and/or service (with the exception of paid marketing channels), you will need to purchase
the Commercial Rights (Buy-Out) through Gig Extra. If you intend to use the Voice Over in radio, television and internet commercials, you will need
to purchase the Full Broadcast Rights (Buy-Out) through Gig Extra. For further information on the type of buy-outs, please read below.

Sellers further confirm that whatever information they receive from the buyer, which is not public domain, shall be kept confidential and shall not be
shared or used for any purpose whatsoever other than for the delivery of the ordered work to the buyer.

Furthermore, users (both buyers and sellers) agree that unless they explicitly indicate otherwise, the content users voluntarily create/upload to
Fiverr, including Gig texts, photos, videos, usernames, user photos, user videos and any other information, including the display of delivered work,
may be used by Fiverr for no consideration for marketing and/or other purposes.

Voice Over Commercial Buy-Out

When purchasing a Voice Over Gig, the Seller grants you a perpetual, exclusive, non-transferable, worldwide license to use the purchased Voice
Over (except for commercials, radio, television and internet commercial spots).
By purchasing a Commercial Rights (Buy-Out) with your order, in addition to the basic rights, the Seller grants you with a license to use the Voice
Over for any corporate, promotional and non-broadcast purposes. Corporate, promotional and non-broadcast purposes means any business
related use for the creation of, or to promote a for-product profit or service (with the exception of paid marketing channels), such as (by way of
example): explainer videos posted to company websites, social networks or email campaigns, audiobooks, podcast intros, and strictly excludes
any illegal, immoral or defamatory purpose.
By purchasing a Full Broadcast Rights (Buy-Out) with your order, in addition to the Commercial Rights, the Seller grants you with a license for full
broadcasting, which includes internet, radio, and TV "paid channels" including (by way of example): television commercials, radio commercials,
internet radio, and music/video streaming platforms, and strictly excludes any illegal, immoral or defamatory purpose.

This Buy-Out is subject to Fiverr's Terms of Service. There is no warranty, express or implied, with the purchase of this delivery, including with
respect to fitness for a particular purpose. Neither the Seller nor Fiverr will be liable for any claims, or incidental, consequential or other damages
arising out of this license, the delivery or your use of the delivery.

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you. “Permitted Commercial Purposes” means any business related use, such as (by way of example) advertising, promotion, creating web pages,
integration into product, software or other business related tools etc., and strictly excludes any illegal, immoral or defamatory purpose. This
License is subject to Fiverr’s Terms of Service. There is no warranty, express or implied, with the purchase of this delivery, including with respect
to fitness for a particular purpose. Neither the Seller nor Fiverr will be liable for any claims, or incidental, consequential or other damages arising
out of this license, the delivery or your use of the delivery.

Disclaimer of Warranties
YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT YOUR OWN RISK.
THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN "AS IS" AND "AS
AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER FIVERR NOR ANY PERSON
ASSOCIATED WITH FIVERR MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY,
RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Automatic Translation
THIS SERVICE MAY CONTAIN TRANSLATIONS POWERED BY GOOGLE. GOOGLE DISCLAIMS ALL WARRANTIES RELATED TO THE
TRANSLATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY, AND ANY IMPLIED WARRANTIES
OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT.

The Site has been translated for your convenience using translation software powered by Google Translate. Reasonable efforts have been made
to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Translations are
provided as a service to users of the website, and are provided "as is". No warranty of any kind, either expressed or implied, is made as to the
accuracy, reliability, or correctness of any translations made from English into any other language. Some content (such as images, videos, Flash,
etc.) may not be accurately translated due to the limitations of the translation software.

The official text is the English version of the website. Any discrepancies or differences created in the translation are not binding and have no legal
effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated
website, please refer to the English version of the website which is the official version.

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USE, OR INABILITY TO USE, THE WEBSITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE WEBSITE OR SUCH OTHER
WEBSITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT,
INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY,
PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED
SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE),
BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Privacy Policy | Terms of Service

© Fiverr Int. Lmt. 2018

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