ActixOneVersion 6 0 0 GA UserGuide Edn1

Version 6.0.
ActixOne
User Guide
The content of this manual is provided for information only, is subject to change without
notice, and should not be construed as a commitment by Actix. Actix assumes no
responsibility or liability for any errors or inaccuracies that appear in this documentation.
Copyright © Actix 2012. All rights reserved. All trademarks are hereby acknowledged.
ActixOne Version 6.0.0 GA User Guide edition 1 2

Contents
About this User Guide ..................................................................................... 6
Using the help ..................................................................................................... 6
Table of contents ................................................................................................................. 7
Search ................................................................................................................................ 7
Browse sequences................................................................................................................ 7
Favorites ............................................................................................................................ 7
Toolbar ............................................................................................................................... 7
About ActixOne .............................................................................................. 8

How ActixOne works with data ................................................................................ 8
Predictive data ..................................................................................................... 9
Getting started............................................................................................. 10
Logging in to ActixOne ........................................................................................ 10
Log in ............................................................................................................................... 10
Login errors ...................................................................................................................... 11
The user interface .............................................................................................. 11
The navigation menu .......................................................................................................... 12
The network configuration display ........................................................................................ 14
Time filters........................................................................................................................ 16
Copying data ..................................................................................................................... 17
Deep linking ...................................................................................................................... 18
Panel docking .................................................................................................................... 19
The About screen ............................................................................................................... 20
Accessing Administration .................................................................................................... 20
Keyboard shortcuts ............................................................................................................ 20
Map controls ...................................................................................................... 21
Map zooming ..................................................................................................................... 22
Selecting sectors................................................................................................................ 23
Map layers ........................................................................................................................ 23
Background maps .............................................................................................................. 41
Location finder................................................................................................................... 42
Printing and exporting ........................................................................................................ 44
View in Google Earth .......................................................................................................... 44
Home location ................................................................................................................... 45
Creating a Custom Area polygon .......................................................................................... 45
Legend ............................................................................................................................. 47
Map scaling ....................................................................................................................... 49
Distance and azimuth measuring ......................................................................................... 50
Altitude profiling ................................................................................................................ 50
Visualizing the customer experience ............................................................... 52

The Customer Experience summary dashboard ...................................................................... 52
Visualizing data trends ....................................................................................................... 54
Using the summary table .................................................................................................... 55
Optimizing the network ................................................................................. 57

Network optimization concepts ............................................................................. 59
Tasks ............................................................................................................................... 59
Maps ................................................................................................................................ 60
Charts .............................................................................................................................. 60
Areas ............................................................................................................................... 60
Attributes ......................................................................................................................... 60
Key performance indicators ................................................................................................. 61
Tasks ............................................................................................................... 61
About tasks ....................................................................................................................... 61
The Task List ..................................................................................................................... 64
Viewing task details ........................................................................................................... 65
Auditing tasks ................................................................................................................... 69
Contributing events ............................................................................................................ 70
Task properties .................................................................................................................. 71

Creating tasks ................................................................................................................... 71
Server-side reports ............................................................................................................ 73
Defining filters ................................................................................................................... 79
Views ............................................................................................................................... 82
Filtering tasks by Scope ...................................................................................................... 84
Spotlight tasks ................................................................................................... 85
Removing survey data from a Spotlight task ......................................................................... 85
Select Survey Data Source to analyze .................................................................... 87
Date/Time scope ................................................................................................................ 88
Filters ............................................................................................................................... 88
Download Attribute Report .................................................................................................. 89
Exploring call events ........................................................................................... 90
Copy to Clipboard .............................................................................................................. 91
Events Piechart .................................................................................................................. 91
Call flow analyses .............................................................................................................. 91
Color Events by Diagnosis ................................................................................................... 92
Color Events by Sector ....................................................................................................... 92
Drilldown .......................................................................................................................... 93
Event Filters ...................................................................................................................... 94
Pivot Table ........................................................................................................................ 94
Layer 3 visualization using Drilldown .................................................................................... 97
Data Service Analysis examples ......................................................................................... 100
Radio network analysis ...................................................................................... 103
Cell coverage .................................................................................................................. 105
Pilot pollution .................................................................................................................. 107
Missing neighbors ............................................................................................................ 109
Export Sector Plots........................................................................................................... 113
Antenna Visualization ....................................................................................................... 114
Uploading survey files ....................................................................................... 119
Create Spotlight Task ....................................................................................................... 121
Upload Survey File Results dialog ....................................................................................... 121
Using charts .................................................................................................... 122
Chart features ................................................................................................................. 122
Chart options .................................................................................................................. 124
Create a chart ................................................................................................................. 124
Customize a chart ............................................................................................................ 125
Using mini charts ............................................................................................. 126
Using tables .................................................................................................... 127
Table options................................................................................................................... 127
Configuring tables ............................................................................................................ 128
Selecting devices.............................................................................................. 130
Viewing network events ..................................................................................... 131
Group events .................................................................................................................. 132
Displaying bin attributes .................................................................................... 133
Filtering map elements ...................................................................................... 134
Apply an attribute filter..................................................................................................... 135
Perform co-channel filtering .............................................................................................. 135
Apply a custom filter ........................................................................................................ 136
Network optimization tools ................................................................................. 136
Survey layer.................................................................................................................... 137
Attribute Picker ................................................................................................................ 139
Event options .................................................................................................................. 144
Time Picker ..................................................................................................................... 144
Lock ............................................................................................................................... 145
Templates ....................................................................................................................... 145
System date .................................................................................................................... 147
Element search ................................................................................................................ 148
Channel analysis .............................................................................................................. 154
Points of interest.............................................................................................................. 156
Sector Footprints ............................................................................................................. 161
Transient data ................................................................................................................. 162
Customer Experience in Network Optimization ....................................................... 164

Viewing Customer Experience attributes on the map ............................................................ 164
Viewing Customer Experience attributes on charts ............................................................... 170
Viewing Customer Experience attributes in tables ................................................................ 172
Example use cases for Customer Experience ....................................................................... 172
Benchmarking............................................................................................ 176
Benchmarking concepts ..................................................................................... 177
Campaigns ...................................................................................................................... 178
Analyses ......................................................................................................................... 178
Periods ........................................................................................................................... 178
Areas ............................................................................................................................. 178
Performing a benchmarking analysis .................................................................... 179
Dashboard................................................................................................. 180
Examining the survey file status ................................................................... 181
Filtering files.................................................................................................... 183
Performing actions on selected files ..................................................................... 184
Reprocess files ................................................................................................................ 184
Ignore files ..................................................................................................................... 184
Make a file valid............................................................................................................... 185
Download files ................................................................................................................. 185
Download cell refs ............................................................................................................ 185
View and manage properties ............................................................................................. 185
View surveys ................................................................................................................... 186
Delete data ..................................................................................................................... 186
Delete files ...................................................................................................................... 186
Purge records .................................................................................................................. 186
Comparing networks ................................................................................... 187

Comparing by area ........................................................................................... 188
Comparing by location....................................................................................... 189
Delta comparisons ............................................................................................ 190
Investigating problems................................................................................ 191
Network event investigations.............................................................................. 191
Investigation plots ............................................................................................ 194
Plot by area .................................................................................................................... 194
Plot by location ................................................................................................................ 195
Managing survey data ................................................................................. 196

Browsing surveys ............................................................................................. 197
Browsing surveys by location............................................................................................. 197
Browsing surveys by Area ................................................................................................. 198
Browsing surveys by device .............................................................................................. 198
Browsing surveys by property ........................................................................................... 199
Browsing by source path ................................................................................................... 200
Browsing surveys by sector/site ......................................................................................... 200
Survey action options........................................................................................ 201
Managing file and device properties ..................................................................... 202
Downloading survey files ................................................................................... 203
Viewing event details ........................................................................................ 204
Creating a Spotlight investigation task ................................................................. 205
Adding surveys to a Spotlight investigation task .................................................... 206
Adding surveys to a benchmarking campaign ........................................................ 207
Configuring custom applications ................................................................... 208
Index ........................................................................................................ 209

About this User Guide
The ActixOne system comprises several components, one of which is the
Client interface. This purpose of this user guide is to describe the
functionality, the user interface, and the features of that client, which will
be described here simply as 'ActixOne'. Note that this means the other
components that form the back end of the system, such as the web
services, are not covered by this guide. For information about installing
ActixOne, refer to the ActixOne Installation Manual, the ActixOne Call Trace
Manual and the ActixOne Upgrade Manual. For information about operating
and administering the system, refer to the ActixOne Administration Manual
and the ActixOne Benchmarking Manual. These documents are available in
.pdf format.
This guide introduces you to the role that ActixOne plays in network
optimization and survey management by describing the most important key
terms and concepts and by familiarizing you with the features of the
system. This guide shows you how to use ActixOne to do various tasks,
including the following:
 optimizing networks – see Visualizing the customer experience,

p52.
 managing files – see Examining the survey file status, p181
 managing surveys and call traces – see Managing survey data,

p196
 viewing the performance of networks – see Comparing networks,

p187
 investigating problems – see Investigating problems, p191
To learn more about how to make the most of this guide, refer to the Using
the help topic below.
Using the help

This WebHelp version of the ActixOne User Guide employs a two-pane
approach: the left-hand pane contains a table of contents, a search tool, a
browse sequence and a list of any favorite searches and topics; and the
right-hand pane displays the selected topic as a web page. In the area
above the topic is the help toolbar, which has icons that enable you to
perform various actions, for instance showing or hiding the table of contents
and printing a topic.
The User Guide's web interface

Table of contents
This contains the complete list of topics in the guide, arranged in a
hierarchical and navigable structure. Items that have a book icon contain
subtopics and can be expanded and collapsed. To hide the left-hand pane
from view, click the Hide navigation button on the toolbar.
Search
This enables you to query the User Guide for topics that meet the search
criteria that you provide. The results are ranked. If you want to reuse a
search term after closing the User Guide, click the Add search string to
favorites button . The term can then be found in the Favorite Searches
section of your favorites.
Browse sequences
This is a list of selected topics that provides an introduction to each of the
main features, or modules, of ActixOne. It is suggested that you start at the
top of the list and work down through each topic to get an overview of the
product. Click the Browse sequence of topics icon on the toolbar to
open the list when the navigation pane is hidden.
Favorites
This option displays any searches and topics that have been added as
favorites, using the Add topic to favorites button on the toolbar. You
can use these to locate quickly those subjects that you often search for and
to store topics that you want to bookmark. To remove a search subject or a
topic, select its check box and click the Delete selected favorites button
.
Toolbar
This helps you move through previously-viewed topics and to manage
topics. Here you can open the browse sequence, show or hide the
navigation pane, and add topics to your list of favorites. You can return to
the User Guide's front page by clicking the Go to home page button and
you can print the currently visible topic by clicking the Print this topic
button .

About ActixOne
ActixOne is a Web-based solution for the automatic reporting and
geographical visualization of network performance on maps. It provides an
efficient way for engineers to analyze and optimize networks, and for
network operators to compare the performance of a home network with
competing networks. In order to enable operators to perform these tasks,
ActixOne uses a single, centralized environment that features several
different modules, displayed in the left-hand navigation menu (see p12),
and each providing different 'views' of the network data so that engineers
can compare multiple KPIs rapidly across an entire network.
For more information, see The user interface section on p11.
How ActixOne works with data

ActixOne uses survey data, predictive data (see the next topic), and call
trace data (see the ActixOne Call Trace Manual for information on
configuration and usage). Typically, the information displayed is derived
from survey data – test or measurement data, such as drive test,
benchmarking, autonomous collection and agent-based collection systems,
and from network configuration data. Essentially these consist of one or
more mobile devices coupled with mechanisms for logging the messaging
between the device and the network and for recording the geographical
position.
Pipelines use queries and key performance indicators (KPIs) to measure
whether a network performs successfully. In addition, quality performance
indicators (or QPIs) are KPIs that are used in benchmarking (see p176), and
are KPIs aggregated for an area over time to provide a historical
comparison of network performance.
ActixOne collects data from a number of sources. One of these is
benchmarking data, which is drive test data that has been collected from
multiple technologies or networks to compare the KPIs from various
technologies and networks (see the ActixOne Benchmarking Guide for
configuration information). Another form of data is autonomous data, which
is drive test data that has been collected using equipment installed on third-
party fleet vehicles, such as taxis, buses, or delivery trucks. The equipment
runs unattended and receives instructions from and sends data back to the
operations center over a radio link.
There are physical elements that provide ActixOne with data. Called
network elements, these are all the elements in the physical network, such
as an Operations and Maintenance Center (OMC), switch, controller, site, or
sector.
As part of the physical network, sectors are defined as a frequency that is
served by a base station at a particular location. This base station, called a
site, represents the physical address of one or more transmitting and
receiving stations. For example, a site might represent a tower block on top
of which there is both a GSM BTS and a WCDMA Node B, each of which
might be subdivided into several sectors. The precise location of each of the
sectors is recorded independently.
In ActixOne, a site's visualization can be customized depending on the
needs of the organization. By default, a site appears as a dot with its

associated sectors radiating from it. However, if the systems engineers
modify the context.ini configuration file, the sites on the map may use
different icons.
Note In addition to these types of persistent

data, ActixOne also supports transient data,
cell data that is loaded into the system for a
short period of time.
Predictive data
Data management helps to lessen the burden caused by increased network
complexity and aims to integrate support into the network's operations.
Using predictive data (which are projections about the future state of the
network based on its actual state), it is possible to create more accurate
predictions over a period of time.
Predictive data files are loaded into the ActixOne database so that it is
possible to analyze a network by comparing it against a model. Analyzing
predictive data also means that you can investigate the current model for
either existing or for potential problems.
Note that predictive data files are not the same as survey data files - they
cannot be viewed or searched for in the Survey Management module.
However, they are listed in the File Status module. Predictive data files
listed here have the following properties:
 In the Survey column, they are marked with 'No' to indicated that
the file is not a survey file
 When a predictive data file is selected, the View Survey button is

unavailable
 It is possible to download a predictive data file, to get the cell refs,

and to view its properties
In ActixOne, predictive data can be analyzed on its own through the
Problem Investigation module (see p191). This enables users to view
individual predictive data files that relate to a particular area and period of
time.
In addition, the data can be analyzed by comparison through the Network
Comparison module (see p187). Here, predictive data can be compared
against drive test data or even against another predictive data model for a
particular area and period of time.

Getting started
ActixOne has been designed with ease-of-use and system usability as a
priority. This section of the User Guide describes the user interface and the
features of the ActixOne client, which here is called simply 'ActixOne'. It
introduces users to the key common features of the interface as well as how
to use them.
Logging in to ActixOne
To start ActixOne, open a Web browser and then enter the URL of the
ActixOne server in the browser's address field. The browsers supported by
ActixOne include Microsoft Internet Explorer (version 8 onwards) as well as
Mozilla Firefox.
Log in
1 Depending on the security setup determined by the administrator,
you may need to log in before you can begin using ActixOne. If so,
you are presented with a login screen, as shown below.
Logging in to ActixOne
2 You can click the Advanced View button to display the

Remember Username check box. Select this option to have
ActixOne show the specified name in the User Name field each
time you log on.
Remembering the user name
3 Enter a valid username and password and then click the Log In
button.

Login errors
Note that if your network password changes, you may find that you are
unable to log in due to a 403 HTTP error. This is as a result of the web
browser using your cached (but now different) password. You can solve this
by clearing your browser's cache. To do this in Internet Explorer, for
example, perform the following steps:
1 Select Tools > Internet Options.
2 In the Browsing history section of the General tabbed page click

the Delete button.
3 Clear the temporary Internet files and the cookie files and then click
Close.
4 You may need to close and then reopen the browser before trying
to log in again.
The user interface

The user interface for ActixOne has been designed for simplicity and ease of
use. Each module is different, but there are broad similarities. For the
Network Optimization module, the interface comprises these areas:
The ActixOne client interface displaying Customer Experience data
1 Navigation menu
Contains the list of modules available to users and administrators in
the current installation—for example, Network Optimization,
Benchmarking, Custom Applications, Customer Experience,
Dashboard, File Status, Network Comparison, Problem
Investigation, and Survey Management.

2 The Survey Data Source filter pane
Allows you to narrow the data included in the various ActixOne
analyses.
3 The map pane

Used for plotting information on a map. The context date for the
plotted information is shown at the top center of the map. You can
select various information layers to be displayed, for example
Surveys, Networks, Customer Experience, Indoor etc.
4 The mini chart pane

Used for plotting information for a selected sector or mesh square
on a set of mini charts. Double click on a mini chart to display it in
a full-size chart window. See p126.
5 A display pane
Used for configuring ActixOne and for working with data, or
modifying the system, depending on the module that has been
selected. For example, Network Optimization provides the tabs Task
Management, Call Event Explorer, and Radio Network Analysis.
You can expand and contract the viewing area in any module either by
clicking and dragging the dividers on the panes to the required size.
Alternatively, you can click the dividers (called the 'accordion') to
completely collapse the panes or to expand them to the last specified size.
To make it easier to keep important information visible while working, you
can dock and maximize panels, such as charts and tables.
To find out specific information about the navigation menu and the modules
it contains, refer to the navigation menu topic below. If you want to learn
more about the controls that are available on the map, refer to p21. Note
that some of the map controls are only available in the Network
Optimization module, and for this reason the controls that are specific to
this module are covered on p136.
The navigation menu

The navigation menu, located on the left hand side of the ActixOne
interface, enables users to choose the type of information to view. The
menu items – called modules – are arranged in groups that are focused
around particular tasks or user activities, such as performing system
administration or investigating or managing network problems.
Depending on the configurations made by the administrator after the
installation of ActixOne, the modules available in the navigation menu can
include the following:
 Customer Experience
This summary dashboard allows network managers to visualize
data relating to how customers perceive the network. If any issues
are identified, the Network Optimization module provides a
Customer Experience layer that allows for deeper investigation.
 Network Optimization (p52)

This enables engineers to make effective decisions about the
network based on tasks that have been opened and events that
have occurred in an area. Here the tasks are managed, the reasons
for problems investigated or analyzed, and corrections
recommended.

 Benchmarking (p176)
This enables network operators to perform historical and
geographical benchmarking analyses. Automated benchmark
reporting helps engineers to diagnose problems and to investigate
the results using the underlying data.
 Custom Applications (p208)

The Custom Applications module allows you to launch user-specific
URLs or web links to reports. The module includes a Manage
Applications page, where you can define a link name and URL that
will appear in the panel under the Custom Applications tab. When
you click a link name, the related URL is launched in a new browser
window.
 Dashboard (p180)
This provides a map-centric view of tasks, showing task volumes
and the breakdown of tasks by problem, cause, action and who is
assigned to the task.
 File Status (p181)

This displays status information relating to the processing of data
survey files.
 Network Comparison (p187)

This shows comparisons of the performance of two networks over
an area and over a period of time in order to standardize the
integration of network infrastructure.
 Problem Investigation (p191)

This provides views of the conditions or attributes of key problems
at a cell level, which enables operators to understand and fix them.
 Survey Management (p196)

This module provides users with access to drive test and
measurement data as well as access to tools that maintain a record
of notes and comments about each survey. You can search for and
find drive survey files.
 Reports
This module contains links to various custom data reports,
developed for different, bespoke ActixOne deployments.
 Help
This module contains a link to the ActixOne User Guide, an on-line
version of this document.

The network configuration display
Sometimes, ActixOne maps can include a lot of cell site and sector
information. To assist users by not crowding the interface with too much
information, ActixOne modifies how much is displayed depending on the
magnification of the map. When zoomed out, the sites and sectors are
rendered as points to distinguish the sites and to make it easier to navigate
the map and avoid the neighboring sites overlapping.
Sites and sectors viewed at a high level
As the map is zoomed in, the points increase in size and are eventually
rendered as sites with wedges for sectors.
Sites and sectors viewed at a moderate level

At any zoom level it is possible to see the name and basic properties for a
site or sector in a tooltip by placing the mouse pointer over the sectors.
Sites and sectors viewed at a close level
To modify the zoom level at which sectors and sites – as well as other
network properties – are visible, use the Network settings in the Layers
control. See the Map Controls topic on page 21.
To view more information about a sector, click its wedge. Sectors are shown
as selected by their larger size and a bold outline. Double-clicking the sector
opens an information box that displays the characteristics or properties of
that sector. Depending on the amount of detailed information available for
the sectors, you may need to expand the folders to drill down and find the
required information.
A sector's Properties dialog box

Time filters
The time filter control allows operators to specify the period of time to
report against. Only data collected at times falling in the defined period is
presented in ActixOne's reports and analyses. The time filters are available
in the Network Comparison, Problem Investigation, and Survey
Management modules. A specialized version of the filter is available in the
Network Optimization module.
When you use a page that provides a date range option, the format of the
date depends on your system locale. If set to the US locale, the date will be
in the format mm-dd-yyyy, while if you are in any non-US locale, the date
format will be dd-mm-yyyy.
Note The system locale is determined by

settings made in the Regional and
Language Options section of Windows'
Control Panel.
The following filter modes can be selected:
 Context
 Absolute
 Relative
Once you have made the appropriate selection, click the Apply Changes
button.
Context
This selects the context date around the task.
Absolute
Use this filter when you need to provide a specific start date or time and an
end date or time for investigation. You can enter a date in the Start Date
and End Date fields or you can click the date picker icon to choose a
date from the calendar, and click the time picker icon to choose a time from
the clock.

Selecting a start date from the calendar and an end time from the clock
Relative
Use this filter when you need to select from a number of options that are
relative to the current date.
Selecting a date relative to today
You can specify one of the following relative options:
 today, yesterday, last week, or last month
 the last configurable number of hours, days, weeks, months, or

years
Copying data
There are times when it may be necessary to extract the contents of or data
in tables in ActixOne. For instance, you might want to put the data in a
spreadsheet or in a report.
The Copy to Clipboard button, which is available in the File Status and
Problem Investigation modules, can be used to copy data to the Windows
clipboard. From here it can be pasted into another relevant application.

The Copy to Clipboard button
Deep linking
ActixOne uses deep linking (also called "inline linking") to create a hyperlink
that points, or links, to a specific page. This enables users to obtain a
shortcut URL for the page or report currently being viewed. This URL
contains the results of the report, including the date and time scope, and
network, device, and area information.
The deep link icon used to open the Shortcut URL dialog
By copying the URL from the Shortcut URL dialog box, you can then paste
the link into an e-mail, an instant messenger program, or a web browser
and open the page referenced by that URL.
In addition to referencing a page, a deep linking URL can include an
operation that is executed on that page, such as a lookup operation. For
example, you can use the Survey Management page to browse for a
sector's survey file and then you can use the deep linking option to copy the
resulting URL. If you then run the URL in a browser's window, the map will
center on the specified sector and load the data from that lookup operation.
Deep linking is available in the Network Optimization, File Status, Survey
Management, Problem Investigation, and Network Comparison modules.

Accessing the deep link URL for a report
Panel docking
When you are working with charts and tables, it may be easier to view the
data if the panels are docked, and you can clearly see the map in order to
select different sectors. When you dock a panel, the panel is added
temporarily to the existing network optimization tabs, as shown below. You
can also maximize a panel so that it fills the entire application window.
The docked Chart panel
Dock and undock a panel

To dock a chart or table, perform the following steps:
1 Open a panel and click the Dock Panel button .
2 Once it has been docked, you click the Restore This Tab button
to return the tab to the panel format. Alternatively, you can close
the tab by clicking the Close This Tab button .

Maximize a panel
To maximize a panel, perform the following steps:
1 Open a panel and click the Maximize Panel button .
Alternatively, you can double-click the panel’s title bar.
2 After a panel has been maximized you can restore it to its previous
size by clicking the Restore This Tab button. You can dock it by
clicking the Dock Panel button. Or you can close it by clicking the
Close button.
The About screen

For information about the version number of the ActixOne installation, right-
click anywhere on the ActixOne interface and select the About ActixOne
option from the shortcut menu.
The About screen
In addition to information about ActixOne, the About dialog box also

includes useful links to third-party providers, such as to the terms of use for
the Microsoft map data and to the designers of the icons used on the
interface.
Accessing Administration
The Administration area includes numerous tools for creating and managing
the ActixOne system, such as configuring nodes, identifying events, creating
pipelines, specifying areas, and managing database query tables, and is
only available to ActixOne administrators. To access Administration, right
click on the interface and select the Admin option.
The Administration features are covered in depth in the ActixOne
Administration Manual.
Keyboard shortcuts
Keys Effect
Home Go to the home location
Page Up / Down Map Zoom in / out
+/- Map Zoom in / out

Keys Effect
Shift + Click Select a further element
Shift + Drag Select elements in a rectangle on the map
Ctrl + Click Deselect a selected element (or select a further element)
Ctrl + Drag Map Zoom into a rectangle
Ctrl + Alt + Drag Map Zoom into a circle
Hold Alt + multiple clicks Draw the corners of a polygon on the map
Hold Alt + double click Draw the last corner of a polygon on the map
Map controls
The map contains features that control what is displayed as well as how the
map elements are displayed. These features enable you to search for
locations and to measure distances, to print areas of the map, to modify
what is shown on the map, and to set a home location.
The following general controls are available:
 map zooming
 map layers
 location finder
 printing
 legends
 map scale
 distance measuring
 home location
Note There are a number of additional map

controls available in the Network
Optimization module. Because these tools
are unique to this module, more information
about them can be found in the Network
optimization tools topic on page 136.

Map zooming
The map zoom control

The map zoom control is located at the top left-hand corner of the map
display. Hover the cursor over the control to expose the zoom tool and then
click the pin icon to keep it open.
The map zoom control
You can zoom in or out using the following actions:
 clicking the and symbols on the control
 sliding the bar of the control towards the and symbols
 using the mouse scroll wheel (scroll up to zoom in and down to

zoom out)
 double-clicking the map view to center and zoom to the selected

point
 using the Page Up and Page Down keys on the keyboard
Zoom in to an area
There are two ways for you to zoom to a selected area of a map. First, by
pressing the Ctrl key and then dragging the mouse pointer, you can draw
box area to which ActixOne will zoom when you release the Ctrl key.
Zooming to a box area

Secondly, by pressing the Ctrl and Alt keys and dragging the pointer, you
can draw a circle to which ActixOne will zoom when you release the keys.
Zooming to a circular area
Selecting sectors
If you want to select multiple sectors from the map at one time you can do
this either by pressing the Ctrl key and selecting each sector individually or
by pressing the Alt key and clicking on the map to draw an area. Double-
click at the last point to complete the area. All sectors within the area are
then selected. Sectors that are selected have a glowing halo around them.
Drawing a polygon to select sectors
Map layers
The map view is built up from a number of layers that are stacked on top of
one another, each layer displaying a specific set of information. The final
map view is equivalent to looking down from above onto the top of the
stacked layers. By default, all coverage-related layers are arranged at the
bottom, with the Background Map layer always the bottom layer. If you
rearrange the layer order, this new ordering will be saved.
The control can be accessed by clicking on the Layers icon located in the
left-hand corner of the map, as indicated in the image below. The map layer
control enables users to customize the look and feel of a map by controlling
what layers are displayed and how they are presented.

The map layers control
Depending on the configuration of the system, the layer options may enable
you to modify action balloons, events, survey markers, networks, survey
trails, and the type of map.
The layer control for the Network Optimization module contains options
that are not available in other modules in ActixOne. More information about
some of these unique elements can be found in the Network optimization
tools topic on page 136.
Some options for controlling map layers
Click the pin icon in the top right-hand corner of the control to keep it open.
The control displays a list of layers and map views. For each one of these,
the layer control displays the following:
 a checkbox that indicates whether or not that layer is to be

displayed on the map
 a slider to adjust the transparency of the layer

To show a layer on the map, select its checkbox. Select it again to hide it.
Some layer options are configurable and as such can be clicked in the
control (they are identified by their blue-colored text).
The attributes layer is available when you are performing network analyses
in the Problem Investigation module.
Some layers are specific to Spotlight investigation tasks in the Network
Optimization module, including the following:
 cell coverage bin lines  pollution bin lines
 cell coverage  pollution sector lines
 cell coverage footprint  pilot pollution

The list of layers contains a series of default layers, however there may be
others listed because it is possible to create custom WMS layers . Once
created, you can modify one of these layers by clicking its name in the list.
You can also delete it by dragging the layer to the recycle bin .

Network layers
You can adjust the properties of the network layer on the map in order to
change the size of displayed sites and sectors, to modify their transparency,
and to show or hide labels. In addition, you can create attribute filters or
perform co-channel filtering. These options are available by clicking the
Networks option in the Layers control to open the Network Layer
Properties dialog. The buttons at the top left of the dialog allow you to use
templates for the network layer settings.
Select a network type from the hierarchical left-hand list and use the sliders
to adjust the properties of the sites and sectors. These include their size,
the zoom level at which the sites or sectors appear on the map as well as
their degree of transparency, and information in the form of labels and
coloring. A sector label or how that sector is colored or filtered can all be
based on an attribute, such as its BCCH value, or some transient data.
You can determine the attributes to show for these features. To do this,
click the Select Attribute button . See below for more information.

Using Filters, you can change how sectors on the map are displayed
depending on how they match certain criteria, for instance to easily see all
the sectors that share the same LAC value. For more information, refer to
the topic on Filtering map elements on p134.
Use network data for network layer properties

Clicking the Select Attribute button opens the Attribute Picker dialog,
which allows you to select particular attributes to show for the current
feature.
1 Click the Network Data tab. Search the list of attributes by
entering text in the search field at the top left.
2 You can also change how the attributes are presented - either as a
list or in a tree structure - by clicking the Toggle List/Tree
Attribute Display button .
3 Click the Selected n of 5 dropdown to access the Labels, Color,

Scale, Border Color, and Filter check boxes if you want to apply
the current settings to these as well.

Choosing an attribute with which to label a sector
4 Select the attribute to display and then click Apply.
For more information, see Attribute Picker on p139.
Use transient data for network layer properties

In the Network Layer Properties dialog, you can adjust how transient data is
displayed on the map. The attributes for sector labels, colors, and filters can
be modified by clicking the Select Attribute button which opens the
Attribute Picker dialog.
1 Click on the Transient Data tab, select the data file from the File
drop-down list and then use the Column drop-down list to select a
column from the file that is to be used to label the sector. For
instance, you can select a column that contains numerical values to
display on the map alongside the sector.
2 Format groups enable you to determine how the values in the file
will be represented as colors on the map. You can choose a pre-
existing format group by selecting the Select Format Group
option button and then selecting a group from the drop-down list.
Alternatively, you can apply a new format group by specifying its
properties, including the number of ranges, and the minimum and
maximum values. Select the High Values are Better option if you
prefer that the higher values are colored green and the lower
values red.

Choosing transient data with which to label a sector
3 Click the Selected n of 5 dropdown to access the Labels, Color,

Scale, Border Color, and Filter check boxes if you want to apply
the current settings to these as well.
4 When done, click the Apply button.

Displaying overlapping sectors
In situations where you use different technologies, or different networks
within the same technology, use the Size slider to make the sectors larger
for the technology or network lower in the hierarchy shown in the Network
Layer Properties dialog. Then both types of sector can clearly be seen, as
shown in the examples below:
Example showing a 'higher' technology (WCDMA) with smaller sectors

overlapping a 'lower' technology (GSM 1900) with larger sectors
Example showing a 'higher' network (GSM 1900) with smaller sectors

overlapping a 'lower' network (GSM 850) with larger sectors
Network event layer

The Network Event Layer Properties dialog box controls how network events
are displayed on the map in the Network Optimization module. To access
this dialog box, click the Layers icon and then click the Network
Events option. The layer's properties include the zoom level at which
events become visible on the map, whether any child events are also
visible, and the date and time scope for those events.

Setting the properties of the network event layer
You can also select each type of event to be displayed or not.

When you have made your selection, click the green check button in the
bottom right to apply the changes.
Network traffic layer

You can adjust the properties of the network traffic layer in order to change
its visibility, the number of bands and the degree of transparency. This is
done by clicking the Network Traffic option in the Layers control. Select
the type of technology in the left-hand section of the dialog box and then
adjust its properties as required.
Changing the properties of the network traffic layer

The top drop-down menu allows you to select from a list of existing Traffic
templates. These templates can be created by your administrator from the
Admin > Network Data > Templates page.
Lines to repeaters
It is possible to modify the properties of the lines drawn to repeaters on the
map. You can adjust the line's transparency using the slider on the Layers
control. Additionally, you can click the Lines to Repeaters link and choose
to either hide or display borders on all the lines on the map.
Setting the properties of repeater lines
Lines to neighbors
ActixOne can help users to know the name and location of the sectors that
were the serving sectors and neighbor sectors at the time of an event. This
is done by displaying lines on the map, lines that connect the event and the
serving cell. These lines can display data from a selected attribute.
The properties of neighbor lines
You turn the display on and off by selecting the Lines to Neighbors check
box in the Layers control. Each type of source network available is listed in
the left-hand pane and you select the type of target network from the
Target Network drop-down list. If it is necessary to set different properties
for incoming and outgoing lines, select the Use Separate Settings for
Inbound check box and click the Inbound tab.

Add attributes
As with other map layer controls, you can customized the information
displayed by the line by adding attribute labels. To add attributes, perform
the following steps:
1 Select the Show Labels check box.
2 Click the Select Attribute button .
3 Choose an attribute from the list.
4 Click the Apply button.
When an attribute has no format group or ranges defined, the neighbor

layer automatically generates ranges from the minimum and maximum
values used across all selected neighbors.
Change line colors

To modify the color of the line, perform the following steps:
1 Select the Color option button.
2 Click the color box and choose the line's new color.
Create filters
Filtering results ensures that only the preferred lines are shown on the map.
To create a filter, perform the following steps:
1 Click the Filter check box. The Filter dialog box opens
automatically.
2 The default filter is to filter by distance, for instance where the

distance of the neighbor should be more than five kilometers. If you
want to filter by attribute, click the Distance option and from the
drop-down list select Browse. Choose the attribute from the Select
Attribute dialog box and click the Save button.
Browsing for attributes

3 Click the Save button to apply the filter.
Lines that do not meet the criteria of the filter can be hidden from the map
when you click the Hide Unmatched check box. Otherwise the neighbor
lines are drawn on the map at half width without borders and labels. In the
example below neighbors that are less than five kilometers from the
selected sector have been filtered and are drawn at half width.
Filtering neighbor lines
Missing neighbor footprints

When analyzing missing neighbor data in the Radio Network Analysis tab
of the Network Optimization module, you can adjust the size of the
footprints on the map. To do this, open the Layers control and then click
the Missing Neighbor Footprint option. Change the size of the points,
making them larger or smaller using the slider.
Modify missing neighbor footprints

Missing neighbor lines
You can modify how missing neighbor lines are displayed on the map when
viewing missing neighbor data in the Radio Network Analysis tab. Click
the Missing Neighbor Lines option in the Layers control to choose the
colors for addition, retention, and removal lines as well as to determine if
the lines have borders. You can vary the lines' degree of curvature and their
width.
Modifying missing neighbor lines
Cell coverage bin lines

When performing radio network analyses on Spotlight tasks, you can modify
the properties of the cell coverage bin lines. To do this, open the Layers
control and click the Cell Coverage Bin Lines option.
Modifying the properties of cell coverage bin lines
In the Cell Coverage Bin Lines Settings dialog box you can use the slider to
change the line's degree of curvature and you can choose whether it has a
border, select the appropriate colors, and determine its width.
Cell coverage layer

The Network Optimization module's Radio Network Analysis tab
displays cell coverage information on the map. You can modify the
properties of this information through the Layers control by clicking the
Cell Coverage option and using the slider to increase or decrease the size
of the points cell coverage points.
Adjusting the cell coverage settings

Cell coverage footprint
You ca adjust the size of the cell coverage footprints on the map when
looking at Spotlight tasks in the Radio Network Analysis tab. (The
footprints are the colored dots on the map.) To change the settings, open
the Layers control and click the Cell Coverage Footprint option. In the
dialog box, use the slider to increase and decrease the size of the
footprints.
Modifying the size of cell coverage footprints
Pollution bin lines

Pollution bin lines are unique to Spotlight tasks and are displayed on the
map when you view perform a radio network analysis. To modify the way
that the pollution bin lines are displayed on the map, open the Layers
control and click the Pollution Bin Line option.
Modifying the properties of pollution bin lines
Here you can control how the properties of the lines, including their width
and colors, whether they have borders, and the degree of their curvature.
Pollution sector lines

It is possible to modify the way that ActixOne displays the lines on the map
used to depict the connections between sectors involved in pollution. In the
Network Optimization module's Radio Network Analysis tab, open the
Layers control and click the Pollution Sector Lines option. In the
dialog box, use the sliders to adjust their width and curvature and choose
whether they have a border.
Modifying the properties of pollution sector lines

Pilot pollution layer
When investigating Spotlight tasks in the Network Optimization module's
Radio Network Analysis tab, you can change the size of the pilot pollution
points that are displayed on the map. To do this, open the Layers control
and click the Pilot Pollution option. Move the slider to increase or
decrease the size of the points.
Adjusting the pilot pollution point size
Survey trails
It is possible to modify the size of the dots used to indicate the path of a
survey trail on a map. To do this, open the Layers control and click the
Survey Trail option. Move the slider on the Survey Layer Properties
control to either increase or decrease the size of the dots.
Modifying survey trails
You can also change the trail's degree of transparency on the map by
adjusting the slider on the Layers control.
Attributes
As with survey trails, you can change the size of the dots used to indicate
attributes on a map. From the Layers control, click the Attributes option.
Modifying attributes
Move the slider on the Attribute Layer Properties control to either

increase or decrease the size of the dots. You can also change the
attributes' degree of transparency on the map by adjusting the slider on the
Layers control.

Pathloss prediction
This functionality is only available if the ActixOne prediction engine has
been configured for use in your ActixOne system.
To view predicted Pathloss on the map, select a sector and check Pathloss
from the Layers control:

Received Power prediction
This functionality is only available if the ActixOne prediction engine has
been configured for use in your ActixOne system.
To view predicted Received Power on the map, select a sector and check
Received Power from the Layers control:

WMS layers
Map layers are a way to display additional layers of information on the map,
information that may be specific to the needs of a particular organization or
department. A layer like this, called a web map services (WMS), is an image
file that could display coverage prediction overlays, population density
patterns over a geographical area, or traffic volume information on certain
routes.
WMS layers can be added through the Add a WMS Layer icon in the
Layers control . In the dialog box, you provide the details for the layer
and its properties, such as a label for the layer, one or more URLs where
the WMS layers are located, whether the layer is transparent or uses a
background color, and any additional parameters needed by the server.
Setting the properties of a WMS layer
You can group WMS layers together into folders, specified by Folder Path,
as shown in the above example. Once in a folder, the individual WMS layer
may not be reordered, only dragged to the waste bin icon at the bottom
right of the Layers display.
You can add multiple server URLs by clicking the Add button and then
entering the relevant address. The SRS option refers to the spatial
referencing system (SRS) used as the type of projection by the layer. The
server may require you to include a layer name and a style name.
To remove a custom WMS layer from the control, you drag the name of the
layer onto the recycle bin icon .

Indoor layer
This layer allows you to control the
display of any configured indoor
floorplan images. The location of
these images is shown by a
building icon. The number to the
right of the icon shows how many
floors are present in the building
floorplan.
From the Layers map control, click Indoor to open Layer Properties.
Use the Level slider to set which floor of multi-floor buildings will be shown
on the map. Use the Visibility slider to set the zoom level at which the
building icons will be replaced by floorplans.

Background maps
The maps displayed in ActixOne are delivered by map providers. The types
of map providers available depends on how ActixOne has been configured in
the Administration module. The Background Map option in the Layers
control can be used to switch between the map providers as well as the
types of maps. Depending on the provider the background maps can include
the following:
 Road maps with labels
 Aerial or satellite images without any additional information
 Aerial or satellite images with labels, such as road and place

information
 Terrain maps showing the altitude of the landscape
Various map types available

Map providers
You can change which map provider's maps are displayed in the ActixOne
client interface. Note that this depends on there being more than one
provider configured for the system. To do this, click the Layers control and
then click the Background Maps option. From the dialog box select the
provider (and, optionally, the type of map).
Selecting map providers
Location finder
The map includes a location finder control to search for specific locations or
sector names. The icon is located in the top left-hand corner of the map and
is indicated in the image below.
The location finder control
To find a location, you hover the cursor over the control to expose the
location finder and click the pin icon to keep it open. Type a location and
press Enter.
Using the location finder

The control accepts search requests for the following features:
 town names
 street addresses
 latitudinal and longitudinal coordinates
 sectors
If the location, or place name, cannot be found, ActixOne displays the

closest matching location. If more than one place with the same name is
found, the control displays the best-known place but provides all results in a
list from which you can select the most appropriate one. For example, if you
search using London, the map centers on London, England and the location
finder drop-down list displays four towns in the United States also named
London.
If you want to search for locations based on their geographical coordinates
enter lat:<lat_value> lon:<lon_value>. To search for a sector, enter
<sector_name> where that is the name of the sector or the initial letters or
numbers of the name. Or use
sector:network=<network_type>;<sector_name> where network_type is
the name of the network, e.g. GSM, and sector_name is the name of the
sector, e.g. ABC1. This differentiates between sectors with the same name
on different networks.
Searching by map provider

You can search for a location using the maps of different map providers if
multiple providers have been configured for ActixOne. To do this enter the
search details and then click the map provider's button next to the search
field. If you want to choose a different provider, click the down-pointing
arrow and select an alternative.
Selecting a map search provider

Printing and exporting
You can print or export a copy of the map as it is currently seen on the
screen, i.e. at the same zoom level and with the same map layers. To do
this, click the Tools button and then click the Print Map or Export Map
(as a .JPG format file) options, as indicated in the image below.
Printing or exporting a map
Note IE 9 or Firefox 7 are required to

support exporting the Legend to a JPG file.
View in Google Earth

You can view the current map area in 3D in Google Earth, by opening the
Tools options and selecting View in Google Earth. You should then see a
display similar to this:
The 3D Google Earth view

Home location
The Home Location option is used to set the map to the current latitude,
longitude, and zoom level. To do this click the Tools button on the map
and click the Remember Home Location option. After setting the home
location you can return to the specified place on the map either by pressing
the Home key on the keyboard or by selecting Tools > Go To Home
Location.
Creating a Custom Area polygon

The Custom Area option from the Tools button menu is used to define an
area polygon that can be used in Survey Management, Network
Optimization, and within Pipelines, without needing to use MapInfo.
Once you select the option, the Custom Areas dialog opens. From here you
can select a feature group or a single feature, or define a new group or
feature.
The Custom Areas dialog
You may want to click the button Add a new feature group if you
want to define several related features.
To define a feature polygon, click the button Define new feature.

Use the left mouse button to select corners of the polygon, specifying the
last corner with a double click.

Enter a Name for the polygon and click the Save Feature button.
Drawing the polygon
The finished polygon is still shown on the map, and can be selected for edit
or deletion from the drop-down menu.
Select the Save this feature and close button to save the polygon.
The finished polygon added to the group
This new custom area—or the entire group—can now be selected in area-
based analyses.

Legend
The Legend tool, which is a feature of all map-based modules in ActixOne,
shows you information about the results of searches and survey data and
enables you to modify how that information is displayed on the map. In this
way, the tool can be used both to help you find network elements as well as
to understand and diagnose problems. To open the Legend, place the
mouse pointer over the control and click the pin icon to keep it open.
Using the Legend
The Legend contains format groups and these can (if ActixOne is so
configured) contain multiple subgroups that can be expanded to display -
and collapsed to hide - the items they contain. For instance, the WCDMA
group could contain a format subgroup called "SC" (that contains all the
sectors) and another called "Vendor" (that contains the owners of the cell
site). To open a group, click the arrow next to its name. Click it again to
collapse the group.
Each group contains items that relate network features to colors and values,
and it is this relationship that enables you to recognize easily the
information that is displayed on the map. For instance, if the GSM group
contains a BCCH subgroup, this lists the BCCH values and assigns them a
color. The check boxes on the right-hand side of the legend show or hide
features on the map, depending on the module being used. Select a parent
group's check box to hide or show all child items or select each item
individually.
Customizing format groups

By default, each format group assigns a range of colors to the attribute
values of the network elements. These are used to color sectors, attribute
or survey bins, and so on. However, this relationship can be customized to
help you find easily the network elements or the specific values you are
looking for, such as when you are looking for BCCH values within a certain
range. To customize the format group and its value-color relationship, click
the group item in the Legend or, if you are an administrator, using the
Format Group Editor option in the Administration module.

Customizing format groups
Add and remove ranges

To add a range to the list, click the Add range button .
To remove a range from the list, click the Delete range button .
You can modify the values. Some format groups have a single value while
others have minimum and maximum values.
You can choose a different color for a value. To do this, click the color
associated with the value and choose another.
Automatically generate ranges

You can generate a set of format group ranges based on a minimum and a
maximum value and the number of ranges. Click the Generate ranges
button to open the range autogeneration dialog.
The range autogeneration dialog

Revert changes
Format groups are either specified on a per-user basis (and, as such, are
stored as user settings in the database), or are available to all users. If you
make changes to a format that you want to undo, you can revert the format
group to its default, the global format group. To do this, click the Revert
user format group button .
Note In order to edit global format groups,

you need to be assigned to the
FormatGroupAdmin.SuperUser role. Users
without this assignment can edit their own
user format groups only. To toggle between
global and user format groups, click the
button. If this button is gray, you are editing
your own user format group.
Map scaling
A scale indicator is located at the bottom of the map, in the center, as
indicated in the images below. You can use this tool to switch between
imperial units (miles, yards, and feet) and metric units (kilometers and
meters).
Changing the map scale indicator
To change between units, click the scale indicator. Click it again to revert to
the previous setting.

Distance and azimuth measuring
To measure the distance between two objects on the map, such as between
two sites or from a site to a landscape feature, click the ruler icon on the
map (located near the map scale indicator) and then click on the map and
draw a line from the one point to the other.
Measuring distances and azimuths on the map
The unit of measurement depends on the selection on the map scale

indicator. Changing the unit of measurement on the map scale indicator
changes the unit used on the line.
Note that in addition to the tool displaying the distance between the two
points, the indicator also shows the azimuth.
Altitude profiling
When investigating network events, it can be useful to understand how the
features of the landscape might affect call quality. Using the Altitude
Profile tool you can draw a line on the map and see a graphical
representation of the changes in altitude along that line. By default, the unit
used to describe the height of the landscape features is the same as that
which is specified for the map scale.
The Altitude Profile option

To do this, click the Altitude Profile button on the map and draw a line on
the map. Move the mouse pointer either along the line in the Altitude Profile
window or on the map for more information, including the coordinates.
Double-click the profile window's title bar to maximize the window and then
double-click the title bar again to restore it to its original size. If you need
to move the map in any direction after drawing a profile line you can use
the direction keys on the keyboard.
When you change the map scale (for instance, from feet to meters), the
units used for the altitude profile change automatically. Therefore, if the
map scale is in meters and you wish to view the altitude profile in feet, you
need to change the map scale's units measurement.
Measuring altitude changes between sectors
Note The Settings Editor section of the

Administration module contains the keys
used to enable the profiling service. For more
information about these settings, refer to the
ActixOne Administration Manual.

Visualizing the customer experience
The Customer Experience feature uses in a combination of geolocated Call
Trace data, and business data from customer data files1 (which includes
latitude and longitude information), and presents this data to be visualized.
This section describes the Customer Experience summary dashboard, which
displays Customer Experience information by selected geographical area.
You can examine Customer Experience data in more depth using the
Customer Experience layer in the Network Optimization module (see p164).
The Customer Experience summary dashboard

The Customer Experience module provides an overview of your network,
displaying attributes that provide insights into how customers perceive their
network experience.
Use the calendar control at the top of the map area to ensure you are
looking at appropriate data, and click the appropriate Daily/Weekly/Monthly
button at the top left to match the duration of the period of interest. The
screen may then look similar to this:
The Customer Experience summary dashboard, showing the California area
1
For details of the customer data file format, see the CE tech pack information in the
ActixOne Technology Packs Guide.

From the dropdown list, select the Area of interest (CALIFORNIA in the
above example). You might start at a higher level view (for example, USA)
– in this case, you can double click on a component area to drill down to it.
If you need to return to a previous view of the map, click the button on the
right of the dropdown list:
At the top right, a summary

section displays a set of pie
charts relating to all successful
calls made during the selected
period. To highlight details of a
chart, hover the cursor over
the area of interest:
On the left, a filter panel allows

you to refine the data
selection.
To apply the changes, click the
button at the lower right:
From the lower left, you can select a Customer Experience attribute, and
toggle between the Top 10 / Bottom 10 counties. The Legend in the top
right of the map display shows exact numeric values for each county.

Visualizing data trends
You can also see how the data is trending by clicking the button beside the
Daily/Weekly/Monthly buttons:
The result is shown in the bar charts on the lower left and on the map. The
map shows areas in red where the attribute has increased, in green where
the attribute has decreased, and in grey where the attribute has remained
unchanged.
The bar charts show how much the

value of the attribute has changed.
In the example here, the two areas
on the left have both increased
slightly (the red parts of the column
show the increase from the previous
grey value), whereas for the area on
the right, the attribute value has
dropped to zero (the green column
shows that the previous value was
high but has reduced to zero as
there is no grey column visible).

Using the summary table
At the bottom of the Customer Experience display, a table allows you to
explore the numeric values in detail. Initially the table displays the
component areas making up the main Area selection (this example shows
counties of California). No other information is shown, so we need to
configure the table as required.
Click the top left table button to open a selection of Customer Experience
attributes. Click on each of these to toggle its use.
Click on the top left button again to close the selection window. Note that
the selected attributes are now displayed as columns in the table.

Clicking the other button on the left hides all rows without data, making it
easier to see the information of interest.
You can also click the column headings to sort the data. The small arrow
shows whether the sort direction is increasing or decreasing.

Optimizing the network
The Network Optimization module is designed to enable engineers to
make fast, effective optimization decisions using their detailed local
knowledge. It aims to reduce the time and effort spent on radio planning,
optimization, and troubleshooting. By streamlining the daily activities of
radio optimization engineers, this module promotes communication between
and within engineering teams. The different sections of the module interface
are described in the section The user interface on p11.
The top left panel, Select Survey Data Source to analyze, controls which
data will be used to populate the various Network Optimization analyses.
You can follow one of two workflows when using the Network Optimization
module:
 Task-based analysis
Work on tasks shown in the Task List to resolve issues. You can use
the Task List's Scope and Filter buttons to refine the tasks shown in
the list. In the Survey Data Source area, the top button should be
selected.
 Area-based analysis
Start from a geographical area and manually identify and
investigate problems. Use the Survey Data Source buttons below
the top button to specify the area of investigation. You can drill
down to Layer 3 Data Service Analysis directly from call events by
double-clicking an event symbol on the map.
The module displays several separate tabbed pages below the map,
providing different options on each in order to help engineers view tasks,
manage benchmarks and events, and to analyze the network. The available
tabs include the following:
 Task Management
 Call Event Explorer
 Radio Network Analysis
Note The Call Event Explorer and Radio

Network Analysis tabs are unavailable
unless a Spotlight-enabled task has been
selected from the task list.

The Network Optimization module
The Task Management tab lists all tasks that belong to, or are logged for,
a particular area of the network. Tasks are one of the key features of
ActixOne and managing them forms a regular part of the daily activities of
users and operators. There are several different types of tasks but in
general they are created when performance alerts occur, such as when a
check fails or there is no traffic on the cell. Users can then work with the
tasks, assigning them a priority and investigating the reasons for the alert.
After investigating and then fixing the event, the task can be closed. For
more information, see p61.
The Call Event Explorer tab is only available when a Spotlight-related task
has been selected from the task list. This tab provides operators with a
detailed analysis of critical failure events. Based on the drive test data
provided for the analysis, ActixOne generates automatically root-cause
diagnostics for the most common subscriber problems – for example,
dropped calls. For more information, see p87.

Direct links are also available to the Call Event Explorer tab from a panel
below the Date/Time scope panel on the left:
Opening an event in Call Event Explorer
The Radio Network Analysis tab is only available when a Spotlight-

related task has been selected from the task list. This tab can be used to
examine the performance of the radio network, including the following:
 coverage and overspill analysis (see p105)
 pilot pollution (see p107)
 neighbor list analyses (see p109)
Network optimization concepts

There are a number of concepts and elements that are important to using
and the Network Optimization module. These include tasks and their role,
maps and charts, areas (sometimes also known as clusters), network
attributes, and key performance indicators (KPIs). These are explained in
further detail below.
Tasks
Tasks are a key feature of ActixOne and the role of managing them typically
forms part of the daily activities of users and operators. Displayed in the
Task List in the Network Optimization module, tasks are created when
performance alerts occur, such as when a check fails or when there is no
traffic on the cell. Each task is assigned a priority. After investigating and
fixing the event, the task can be closed.
For a more detailed description of tasks and their features, refer to the
About tasks section on p61.

Maps
ActixOne uses maps to display sites and sector wedges, event icons, and
neighbor relationship lines superimposed over geographic information for
the selected area.
Charts
Charts display attribute data over a particular period of time for the
currently selected sectors. Poorly performing sectors will stand out from the
other sectors. Charts can be modified by adding or removing attributes to
suit the requirements of the analysis and different levels of granularity can
be used to assess the data.
You can find out more about charts and how to use them from the Using
charts topic on p122.
Areas
For the Network Optimization module, areas are a way for network
operators to organize networks. In ActixOne, areas are used to group sites
and sectors geographically. There are currently two types of areas: reactive
and proactive.
Typically, reactive areas are defined by the area covered by the base
stations that are connected to a switch or OMC in the physical network.
Generally, these do not overlap each other and together cover the entire
geographical region covered by the network.
Proactive areas may be based on administrative areas, such as a counties,
or ad hoc geographical areas, and provide an easy way of selecting sites or
sectors for proactive optimization. Proactive areas may overlap each other
as well as reactive areas.
You choose the areas that you want to display from the Task Management
tab.
Attributes
Network objects such as sectors, sites, and radios can have many different
associated attributes and these can be displayed in charts and tables. These
attributes can be of several different types:
 Configuration attributes are used to store values that are not

expected to change often over time – for example, network
parameters such as latitude, longitude, azimuth, and beamwidth
 Performance attributes are used for data that is expected to have a

value for a given point in time. Counter data, for example, would be
stored as performance attributes in ActixOne
 Discrete attributes store counters (such as the number of dropped

calls) and other performance statistics that have been collected by
the network. For these attributes, every discrete value has
meaning, even when it has the same value for several days in a
row
While using ActixOne, you might want to look at particular attributes to
identify any unusual data. When you have the opportunity to select the
attributes you want to investigate, ActixOne displays only the appropriate

attributes. For example, when you look at sector data, you can only select
attributes that relate to sectors.
Another distinction made in ActixOne is between standard and relational
attributes. Each section can show either relational or standard attributes:
 Standard attributes only relate to a particular sector – a value for

sector A, or a value for sector B, for example 'BCCH'.
 Relational attributes are values on sector pairs where the direction

or relationship is important – for example, a value for A > B.
Key performance indicators

Key performance indicators (KPIs) are used to measure the success of a
network's performance. ActixOne applies various formulas to performance
attributes to form KPIs for a set of selected sectors.
Tasks
This section explains Network Optimization module tasks and covers how
to create and manage them.
About tasks
Tasks are a key feature of ActixOne and the role of managing them typically
forms part of the daily activities of users and operators. Tasks are displayed
in the task list in the Network Optimization module. Tasks are created
when performance alerts occur, such as when a check fails or when there is
no traffic on the cell. Tasks are assigned a priority. After investigating and
fixing the event, the task can be closed.
The tasks listed in the Task Management tab (also called the Task List) and
that each task has a unique ID number. Tasks also have a type, description,
creation date, assignment, priority, and status. Click a task in the list to
view its details in the area to the left of the map. The left-hand pane is used
to display detailed information about the selected task as well as any charts
that are associated with that task. The pane contains the following four
tabs:
 The Details tab shows you all the important elements of the
selected task – its status, priority, creation and due dates, and a
summary of the problem contributing to the task.
 The Audit Trail tab helps you see what, if any, changes have been
made to the task or its details and who made them.
 The Contributing Events tab displays one or more of the events that
contributed to the task being raised.
 The Properties tab shows the properties of the sector related to the
task.

Task type
There are several task types available for tasks in ActixOne:
 Spotlight
These tasks concern Spotlight events and data, that is, drive survey
or subscriber trace data. They are automatically created when
survey files are loaded into the system, or manually using Survey
Management > Create Spotlight investigation task.
 Call Event
These tasks are created for call events and are similar to Spotlight
tasks but only contain a single event. They are automatically
created when survey files are loaded into the system.
 SwitchData
Created for each controller to allow analysis of missing neighbors,
overshooters and handover failures. These are automatically
created when Ericsson NCS, WNCS or MRR files are loaded into the
system.
 User-defined
This type is for tasks that users consider need to be investigated or
addressed, and can be created by using the Network Optimization
> Create Task button.
 Equipment Alarm
These are based on cause codes and are automatically created
when equipment alarm files are loaded into the system.
 Performance Alert
These are automatically created if a KPI exceeds a threshold, when
performance indicator files are loaded into the system.
 Configuration Alert
These are automatically created when a configuration parameter
has changed, when configuration files are loaded into the system.
 Trouble Ticket
These are based on manually created trouble tickets, and are
automatically created when trouble ticket links or files are loaded
into the system.
 Benchmarking
These tasks are related to benchmarking projects, for a particular
period. For internal ActixOne use. They are created automatically
when data is added to a benchmarking period.
 Drive Survey
This task type is no longer used.

Task priority
The priority of a task specifies how important the task is and how soon the
issue should be investigated and fixed. A task can have one of the following
priorities:
 High
 Medium
 Low
By default when a task is generated it is assigned a medium priority.
(However, rules may be used to change automatically the priority of tasks.)
They are displayed in the list by their priority ranking, with high priority
tasks listed first and low priority tasks listed last. To reverse the order in
which they are listed, click the Priority column header.
Note Only administrators are able to change

a task's priority.
Task status
Each task has a specific status to signify the current stage of the task. A
task in the list can be in one of the following four states:
 Open
The task has been created but is not yet assigned to a user.
 In progress
The open task is assigned to a specific user either by them
investigating the task or taking ownership of it.
 Closed
The task is complete and has been closed, but it can be reopened.
The current state of a task is shown in the Status column.
Task assignments
Tasks can either be unassigned and available to any operator or they can be
assigned to a specific operator. It is possible for you to take ownership of an
unassigned task by clicking the Take Ownership button. If you do this, the
status of the task changes to In Progress and your name appears in the
Assigned To column in the task list. Other engineers working with tasks in
this area will not be able to change a task's assignment unless they have
sufficient administrative privileges. To release a task and make it available
to any other operator, click the Release Ownership button.

The Task List
The Task Management tab (also referred to as the Task List) in the
Network Optimization module displays the list of tasks as well as some
information about them and it enables you to perform various actions on
them or to create new tasks. Its purpose is to help operators view and
monitor tasks and to determine their status.
The Task Management tab
The Task List displays all tasks and some information about those tasks,
such as the type, when it was created, and to whom it is assigned. All tasks
that match the current filter criteria are displayed in the list. When you
select a task from the list, the task view for that task becomes available.
Using the buttons by the Task List, you can perform the following actions:
Refresh the list of tasks
Copy task information to the Windows Clipboard
create and manage Filters
create and manage Views
select Scope
Create a user-defined Task
Run a Report
Along the bottom of the Task List, ActixOne displays summary information,
including the ID of the selected task and its description, as well as the
names of applied filters and views and the area covered.
Data housekeeping
For tasks created using version 5.1 or later, whenever data is removed from
the file repository during scheduled housekeeping, all the file information is
no longer visible in the ActixOne client. All the tasks contained in the
deleted files are automatically closed with the comment 'Redundant DTFile'.
All tasks created before 5.1 will not be closed automatically.

Viewing task details
In order to help solve (and close) network problems, ActixOne provides as
much detail about the task as possible. All this information is displayed on
the Details tab when you select a task on the Task Management tab.
Depending on the type of task selected, this can include the nature of the
event as well as when and how many times the event occurred.
Note that when you select a Call Event task additional information related to
the task is displayed on the tab.
In addition to task information, the Details tab can also display mini charts,
which are snapshot views of chart data associated with the task. Note that
this does not apply to Spotlight tasks.
Viewing the details of a task
Generally the details of a task include the following:
 a unique ID number
 a task description, which you can edit using the Edit Description
button
 a task type (if a Spotlight task, you can use the Remove Survey
Files button)
 the dates and times for the first and last occurrences of the event
 the number of times the event was repeated

 a task priority, which can be changed by administrators to high,
medium, or low
 a task status, which is open, in progress, pending, or closed and

can be closed using the Close Task button
 to whom the task is assigned – this can be changed either by

selecting a user from the Assigned To drop-down list or by you
taking ownership of the task by clicking the Take Ownership
button
 the type of problem that caused the task – this may be in the form
of a code
 a possible reason for the problem, which can be modified by

selecting an option from the Cause drop-down list
 a recommended action for the task, which can be changed using

the Action drop-down list
 a URL for the task and a button to Copy URL to Clipboard
 additional information about the task – click the link to launch a

separate browser window that contains a more detailed description
of the type of error.

Call event details
As well as showing the same task information as other task types, call event
tasks include additional diagnostic information, including the following:
 Cause
Provides a summary of the reason the task was created.
 Further Explanation
Gives more a detailed description of the origins of the task.
 Further Analysis
Provides some possible reasons for the task and what might be
done to close it.
 Measurement Information
Shows precise measurements before and after the event occurred
and enables you to download the log file (<filename>.log) for the
event. Also, lets you view the call flow analysis for the task and
view the properties of the file .
Viewing call event task details

Mini charts
The Details tab can also display mini charts, which provide you with a
snapshot view of the data without needing to open a full chart. The types of
mini charts shown on the tab depend on the settings configured by
administrators in the chart template groups section of the Administration
module.
Viewing mini charts

Auditing tasks
The Audit Trail tab is one of four tabs in the Network Optimization
module's Task Management tab associated with a task. Its function is to
enable operators to track changes made to issues and tasks by displaying a
list of all the changes made to the selected task over time, including the
date the change was made, the name of the user making the change, and
any comments about the change. And, it provides a way for operators to
add information and comments to existing entries.
Viewing audit trail information
A task's audit trail contains the following information:
 The date and time the task was modified
 The name of the user who made the change
 The activity or status of the task
 The comments made for each entry

Clicking the Annotate button at the bottom of the Audit Trail tab opens a
dialog box where you can enter a comment or information about the task.
Any annotations are added to the Audit Trail list. Note that you can order
the list by clicking the header for the column you want to sort by.

Contributing events
The Contributing Events tab is one of four tabs in the Task Management
tab associated with a task. It lists all events that have contributed to the
task, which enables you to understand more about the background and the
reasons for the task.
Viewing events that contribute to the task
The event information includes the following:
 the date the event occurred
 a description of the event

Task properties
You can see information about the task by clicking the Properties tab for a
selected task. This tab summarizes the properties information on the sector
depending on the type of task selected, including the dates and times for
first and last occurrences of the event and to which cluster the sector
belongs, or, in the case of Spotlight tasks, the affected survey files.
Viewing task properties
Creating tasks
ActixOne's Network Optimization module enables you to both view
existing tasks and to create new tasks for operators to investigate and to
fix. You can create a task in the Task Management tab by clicking the
Create Task button.
The Create Task button
A task always relates to a sector. When multiple sites and sectors are
selected, a task is associated with all of them.

Create a task
To create a task for a specific sector you can first select the sector on the
map and then click the Create Task button or you can select an existing
task for that sector from the Task List and then click the Create Task
button. The Create Task dialog box is used to specify all the details of a task
for the specified sector.
Creating a task
When creating a task, perform the following steps:

1 Enter a description of the task in the Description field.
2 Verify that the sector specified is correct for the task.
3 Select a queue that the task relates to from the Queue drop-down
list.
4 Choose the priority for the task - high, medium, or low.
5 Enter first and last occurrence dates. This helps engineers to know
for how long the problem has been occurring.
6 If known, select the type of problem from the Problem drop-down

list.
7 If known, select a cause of the problem from the Cause drop-down

list.
8 Choose a possible or recommended action from the Action drop-

down list.
9 If there is any additional information about the problem, the sector,

or the task, it can be included in the Details area.

10 Click OK to create the task and add it to the list.
Note When you create a task, it is assigned

the User Defined task type automatically.
Server-side reports
The server-side reporting feature in ActixOne enables users to generate
reports from XML-based templates that are stored in the ActixOne
database. These reports can then be viewed on the client computer using a
web browser or, if required, shared on a network drive for general
distribution. Reports are associated with one or more types, such as call
events, tasks, or benchmarking tasks.
To open the reports console, click the Run a Report button from the left
of Network Optimization's Task Management tab. The Manage Reports
dialog comprises these tabbed pages:
 Reports – lists all the reporting templates available in the system

and enables you to add, edit, delete, download, and run reports.
 Request Queue – displays all the reports that are in the queue to
be generated and enables you to delete jobs from the queue as well
as to pause the report queue.
 Access Control – shows a list of reports and the role and

permissions associated with that report. Note that this tab is not
shown in the example screenshot below - it is available only for
users who are members of the manage report access control role, a
role that is defined by the ActixOne administrator.
Running a report

The Reports tab
The Reports tab shows all the reporting templates that are currently in the
system and enables you to manage those reports. To see the most up to
date list, click the Refresh button .
Adding a report template

1 To add a report, click the Add a new report button .
2 In the Add Report dialog box you can add a file to the list. Click the
Select a report file button and browse to the location of the
file. Select the file and then click Open.
3 In the Name field enter an identifiable name for the template.
4 Provide a Description for the file.
5 Optionally, click the Report Types drop-down list to do the

following:
 Associate the report with a Task type. The report will be

included in the list of available reports shown by the Run a
Report button in the Task Management tab.
 Associate the report with a Benchmarking analysis type. The

report will be included in the list of available reports on the
right of the Benchmarking tab.
 Associate the report with NSM Dashboard. The report will be

included in the list of available reports on the right of the
NSM Dashboard tab.
6 Click OK when done.
All the reports added through the dialog box are displayed in the Reports
tab. In addition, reports that are associated with a task type can be seen
when you click the Run Report button on the Survey Management
module's Task List, while reports associated with the benchmarking analysis
type are displayed in the reports pane in the bottom right-hand corner of
the Benchmarking tab. If you do not associate a report with either a task
or benchmarking type, the report is only available on the Reports tab.
Updating a report template

1 To update an existing report template (i.e. replace it with a new
XML file), select the report you want to modify and then click the
Update the selected report design template button .
2 Select the file that is to be used to update the selected report and
then click the Open button.
Editing a report
To edit an existing Excel report, select it from the list and click the Edit the
selected report button to open the Edit Report dialog. See the topic
Generating Excel reports on p77.

Deleting a report
1 Select a report from the list.
2 Click the Delete the selected report button .
Running a report
1 Select a report from the list.
2 Click the Run the selected report button to show the Run
Report dialog:
Running a report
3 Select the type of output (including HTML, PDF, Excel, Word, and
CSV) from the Format drop-down list. Note that there are
limitations on which output types are available for a given report -
see the Release Notes for details.
4 Specify the destination for the output – either Browser or

Network Folder.
5 If you select the Browser option, you can choose the length of
time that the report will be available on the ActixOne system. If you
select the Network Folder option, you must choose the
destination of the output, selecting one of the predefined folders
(which are defined by the ActixOne administrator in the settings
file).
6 Click the Run button to place the report request in the queue.

A sample report
If you choose to send the report to a browser, it then is displayed in a new

browser window. Note that you can continue to reuse the URL to retrieve
the report until the report is removed from the server after the specified
amount of time.
Download the report

The Download the selected report button allows you to save the report
to a folder on your client machine.
The Request Queue tab

No more than three report requests are handled at any one time in order to
reduce the load on the database – the rest of the requests are queued. The
Request Queue tab displays those reports that are queued to be
generated and enables you to delete jobs from the queue as well as to
pause the report queue. Note that this tab is available only for users who
are members of the report queue monitor role, a role that is defined by the
ActixOne administrator.
To see the most up to date list of reports, click the Refresh button .
To manage the queue, use the following options:
 Remove Selected Request – Removes the selected report

generation request from the queue
 Purge All Request – Clears the entire queue of generation

requests
 Disable and Enable Request Queue – Stops and restarts any

report generation activity

The Access Control tab
This tab lists all the reports that have been associated with a particular role
and it displays the permissions on the report, such as whether the role can
download the report.
Note that this tab is available only for users who are members of the
manage report access control role, a role that is defined by the ActixOne
administrator.
To add a role to a report, perform the following steps:
1 Click the Add a New Role button .
2 Select the report from the Report drop-down list.
3 Select a role from the Role drop-down list.
4 Select the appropriate permissions check boxes. These are Allow

Download, Allow Update, and Allow Run.
5 Click the OK button to apply the change.
Associating a role with a report
To delete an association, select the report from the list and then click the
Delete Selected Role button .
Generating Excel reports

You can create Microsoft Excel format reports based on PM data. The report
generation is simplified by user-defined attribute templates and element
templates.
Create Attribute Template

1 From the Map pane, click on the Tables icon to open the Table
dialog.
2 From the table, click the Attribute Picker button at the top right.
3 Enter the attribute name that would be used for the report
(example: BCCH).
4 Save the attribute template by selecting Save Template As from

the dropdown menu.
5 Enter the template name (example: BCCH).

6 Select the path to the folder in which to save the template
(example: GSM).
7 Click Save.
Create Element Template

1 From the Map pane, click on the Tables icon to open the Table
dialog.
2 From the table, click the Element Picker button at the top right.
3 Select elements that would be used for reporting. Elements could

be selected from the Map, or from the Search option within the
Element Picker (example: select 4 sectors).
4 Save the element template by selecting Save Template As from

the dropdown menu within the Element Picker.
5 Enter the template name (example: Sector for Reporting).
6 Click Save.
Create Excel Report Template

An element template can be used, or the report template can be configured
so that when run, the report will provide a dynamic element picker.
1 Right click on the Map pane and select Reports to open the
Manage Reports dialog.
2 Click the Add a new report button. The Add Report dialog opens.
3 Set the Type to Excel.
4 Enter the report Name (example: BCCH Report) and make other
selections as appropriate.
5 Click OK. The Edit Report dialog opens at the Report Components
tab.
6 Click the Add Component button and select the Network

Statistics option.
7 Enter the Component Name (example: BCCH Report).
8 To ensure the header is exported to an Excel report, select the

Show header check box.
9 To generate relational attributes for a neighbor report, select the

Relational Values to be Outbound, Inbound, or Reciprocal. 'None'
is the default.
10 Set Attributes to Template and select the attribute template that

was created earlier (example: BCCH).
11 Either set Elements to Template and select the element template

that was created earlier (example: Sector for Reporting), or:
a) Open the Report Parameters tab.

b) Create an input parameter by providing a Parameter Name
and selecting the Type to be Network Element.
c) Return to the Report Components tab.
d) Set Elements to Parameter and select the new input

parameter.
12 Enter the Start Date and End Date.
13 Click Save Report.
Running an Excel report

1 From the Manage Reports dialog, select BCCH Report.
2 Click the Run the selected report button.
3 From the Run Report dialog, select the Format to be Excel.
4 Click on Run.
The Excel Report is now generated.
Defining filters
You can create and manage filters to help you find the most appropriate or
relevant tasks in the Network Optimization module's Task List (in the
Task Management tab). The filters you create can vary from basic to
complex, depending on your needs. To work with filters, use the Filter
button. Note that you can also filter the Task List using the Scope button.
The Filter button
When you click the Filter button you can choose to view all tasks (that is,
the unfiltered list), apply an existing filter, create a new filter, and manage
existing filters.

Note Filters applied to the task data do not
persist across sessions - when you close
ActixOne, the Task Management module
reverts to its default view. However, you can
use deep linking to create a URL link that
contains any filters you have applied and
using this ensures that you always have the
same view of the task list.
Create a filter
To create a filter, perform the following steps:
1 Click the Filter button.
2 Select the Create Filter option.
3 In the Filter Name field, enter a descriptive title for the filter.
4 Select the properties of the filter, that is the fields you want to filter
by as well as their associated values. For instance, in the example
below, the filter shows only carrier drop related tasks with a high
priority.
Creating a filter
5 To add a row, click the Add Row button. This enables you to select
the fields and their values.
6 To remove a row from the list, click the Delete Row button.
7 You can create groups of filters to increase the complexity of your

filtering – for example you might want to create two sub-filters
where one shows equipment alarm tasks that have a low priority
and the other shows real-time tasks that are assigned to you. To do
this, you add the filter conditions, select the ones you want to

group and then click the Group Selected Rows button. You can
ungroup them by clicking the Ungroup Selected Rows button.
8 You can also filter by the properties of the task in the same way,
adding and grouping rows as required.
9 When done, click the Save button.
Manage filters
To manage filters, perform the following steps:
1 Click the Filter button.
2 Select the Manage Filters option.
3 From the Manage Filters dialog box, select the filter you want to
manage. You can either edit a filter's properties or delete it from
the list.
Managing filters
4 To edit the selected filter, click the Edit button.
5 To delete the selected filter, click the Delete button.
6 When done, click OK.

Views
You can use views to modify the information shown in the Task
Management tab in the Network Optimization module by selecting
which columns are visible and in what order. You do this using the View
button.
The View button
When you click the View button you can choose to apply the default view,
to apply an existing view (if configured), to create a view, and to manage
existing views.
Create a view
To create a view, perform the following steps:
1 Click the View button to show the View options dropdown list. Note
that any views previously created will be available for selection
here.
2 Select the Create View... option to display the View dialog.
Specifying the elements of a view
3 Type a descriptive name for the view in the View Name field.

4 To display a column, select its check box in the Show column. To
hide it, deselect it.
5 To add more columns, click on the Browse... dropdown and select

the required columns. Items prefixed by tag icons are dynamic
properties that can be created to display information catering to
your specific business needs.
6 To reorder the columns, select a column and then click the Move
Up or the Move Down buttons.
7 Use the checkboxes in the Group column to group together tasks

based on the selected column. For instance, if you select the Group
check box for the Type column, the tasks are arranged first
according to their type, such as daily and real-time, and then by
any other order – in the example below the tasks are ordered by
their type and then by their status.
Grouping tasks
8. When done, click Save to close the dialog box.
Manage a view
To manage views, perform the following steps:
1 Click the View button.
2 Select the Manage Views option.
3 In the Manage Views dialog box, select the configured view. You
can choose either to edit the view or delete it.
4 Click OK when done.

Filtering tasks by Scope
The Scope button in the Task Management tab allows you to filter the list
of tasks by a number of options. For finer control, use the Filter button.
The Scope button in the Task Management tab
Click on the Scope button to display this window:
The Scope filter options
Select from one of the available options and click the green check button to
apply the filter. The options are:
Entire network – This is the default, and displays all tasks available for the
network. This is also used to remove any previous Scope filter setting.
Survey Data Source – This uses the settings in the Survey Data Source
pane to filter the task list.
Geographical Area - This allows you to specify the area from a set of
controls identical to the Survey Data Source button Data related to sectors
in the geographical area.

Network area – This allows you to filter by a selected area, as shown in
this example:
Selecting a network area
Location – Here you can define a radius around a named area to act as the
task list filter. You can search for the named area by typing in a similar
string of characters and pressing the Return key or clicking on the
Bing/Google button.
Map – This takes the current map window as the selection filter. Clicking
the padlock button 'locks' the task list selection to that window, regardless
of how you subsequently pan the map. If the padlock button shows as
'open', panning the map will change the selection filter for the task list to
match the current map window. The coordinates displayed in a locked map
view represent the top left and bottom right corners of the map window.
Selected Elements – This filters the task list by any previously selected
elements on the map.
Spotlight tasks
Some tasks that are listed in the Task Management tab are Spotlight-
related tasks and are marked as Spotlight in the Type column in the Task
Management tab. Selecting one of these tasks makes available two tabs to
work with Spotlight data: the Call Event Explorer tab and the Radio
Network Analysis tab.
In addition to being able to create a Spotlight investigation task when using
the Survey Management module, it is also possible to add survey data to
a Spotlight task. The survey data can be removed from an existing task
using the Network Optimization module.
Removing survey data from a Spotlight task

After adding survey data to a Spotlight investigation task (an operation that
can be performed using an option in the Survey Management module), it

may be necessary to remove that data from the task. You can do this using
the Network Optimization module.
To remove survey data, perform the following steps:
1 Open the Network Optimization module.
2 From the list of tasks in the Task Management tab, select a

Spotlight task.
3 In the Details tab on the left-hand pane, click the Remove

Survey Files button.
Deleting survey data from a task
4 In the Remove Files from Task dialog box you see a list of all
survey files associated with that specific task ID. Select the check
boxes of the survey files that you want to remove, either
individually or using the All check box, and then click the Remove
Files button .
5 The files are removed from the survey. Click the Cancel button to
close the dialog box.

Selecting a file to remove
Select Survey Data Source to analyze

This panel is only available in the Network Optimization module (p52), in
the top left of the screen.
From this panel, you can manage the amount of data displayed on the map
using the data option buttons. For example, by selecting the Data near the
selected sector option button and then choosing a distance from the drop-
down list, you restrict the data displayed to within a specified radius from
the selected element. This panel can be collapsed to display only the
buttons.
The Select Survey Data Source to analyze panel

Data related to selected tasks – The data displayed is contained in the
files related to the tasks that have been selected in the Task List. Use this
to follow a task-based analysis workflow. The other buttons allow you to
follow an area-based analysis workflow.
The following selections use Call Trace aggregate data if available*:
Data related to sectors in geographical area – The data shown is
related to sectors within a selected geographical area. This may also be a
custom area (see p45). When you select a large geographical area in excess
of a particular threshold of square km, survey data will not be displayed and
a notice appears in the lower left of the application window. The default is
2600 square km, but this value may have been changed by your
administrator.
Data where the selected sector was serving – The data shown is
related to the selected sector when it was the serving sector.
Data near the selected sector – The data lies within a specified distance
from the selected sector.
Data near the selected point of interest - The data shown is with a
specified distance from a selected point of interest (click on the desired
POI triangle on the map – see p156).
Data related to sectors in the map – The data displayed is for the
current map view. Panning across or zooming within the map changes the
area displayed and therefore the data displayed. If you zoom out too far,
survey data will not be displayed and a notice appears in the lower left of
the application window. This behavior is controlled by the threshold
described above.
*The Call Trace aggregate data can be selected in the Call Event Explorer
(p87) from the Call Events dropdown, or in Radio Network Analysis (p103)
from the Analysis dropdown.
Date/Time scope
For information on the Date/Time scope, see p16.
Filters
There is an additional method for filtering data for analysis, controlled
through the Filter dialog. To open this dialog, click on the Edit Filter
button.
The Filter dialog

Each row in the filter represents one condition for displaying data. To alter a
particular entry in a row, click on the cell to show a drop-down list or an
entry field.
You can add or remove extra rows using the Add Row and Delete Row
buttons.
Download Attribute Report
Click the Download Attribute Report button to generate a file

containing performance information for the selected attributes. Output
options are MapInfo .MIF and .TAB, Comma Separated Value .CSV,
Grid.GRD, and Google KML. The Run Report button at the bottom
outputs the performance report in all selected formats.
The Download Attribute Report dialog

Exploring call events
The Call Event Explorer tab in the ActixOne Network Optimization module
provides operators with a detailed analysis of critical failure events.
Note that this tab is only available for

Spotlight-related data.
Exploring call events
When using the Call Event Explorer tab, you can work from the data in
the top table or from the diagnostics panel on the left. The table has a row
for each site and lists the failure rates for that site. Note that the table
shows a set of KPIs that correspond to the current category (selected from
the Category drop down list). This prevents the table from becoming
cluttered by only showing a small set of related KPIs at the same time. Click
the column header to sort the table by that particular KPI.
The Call Events drop-down list contains the call events that can be plotted
on the map.
The buttons along the diagnosis panel are as follows:
 Copy to Clipboard
 Events Piechart
 Call Flow Analysis
 Color Events by Diagnosis
 Color Events by Sector

 Drilldown
 Event Filters
 Pivot Table
These are described below. From the Measurement Information panel, you
also have access to the View File Properties button.
Copy to Clipboard
Click an entry in the table to prompt ActixOne to display the KPIs and
events on the map and also to display the diagnostics on the left side panel.
The side panel lists all the critical events occurring in the drive and provides
a diagnosis for the selected failure event, which you can copy to the
Windows Clipboard using the Copy to Clipboard button if you want to
export the data to an external application.
Events Piechart
Click the Events Piechart button to open a piechart showing the relevant
diagnoses. You can also export the piechart as either a JPEG or PNG format
file using the controls in the bottom left corner of the piechart display.
The Events Piechart
Call flow analyses

Click the Call Flow Analysis button to drill down further to investigate
an event at the messaging level. This opens the Call Flow Analysis dialog
box, shown below. This is available for both GSM and UMTS data.

Viewing a UMTS call flow
The Further Explanation section provides details on the causes for the
event, the Further Analysis section suggests how to proceed with further
analysis, and the Measurement Information section provides RF
measurement data around the event.
Color Events by Diagnosis

Click on the Color Events by Diagnosis button to show each diagnosis
type on the map with its own color.
Color Events by Diagnosis
Color Events by Sector

Click on the Color Events by Sector button. Click on the event icon to
display the lines to the related sectors. Note the color of the events and the
related sectors.

Color Events by Sector
Drilldown
Click on the Drilldown button to open the Drilldown display. For more
information, see the section Layer 3 visualization using Drilldown on p97.
The Drilldown display
File properties
From the Measurement Information panel, you can click the View File
Properties button to view and to modify the properties for the selected
data file. To change a property, select the property from the Property

drop-down list, change the entry in the Value drop-down list, and then click
the Set button.
Viewing a file's properties
Event Filters
This allows the filtering of events inside the Call Event Explorer, enabling
the quick isolation of drops and blocks of interest. For example, it could
allow you to filter subscriber trace call events by IMSI and TAC, allowing
you to quickly isolate problem handsets and phone models.
Pivot Table
You can rearrange event information as required using the Pivot Table
function. Click the Pivot Table button to start the function.
The Pivot Table
Click the Select Dimensions button to open the Select Dimensions dialog.
From here you can select any statistic available within the query associated
with the current call event diagnosis.

The Select Dimensions dialog
Once you have selected the required statistics, you can pivot on them in the
pivot control panel. Once the results have been retrieved, you can apply
other sort and TopN filters to the data.
Selecting and filtering the data
You can also choose to display the data in pie or bar charts, or in a table.

Example showing the Top 10 users (IMSI) based on drops, with their cause
code breakdown

Layer 3 visualization using Drilldown
You can visualize Layer 3 information related to an event by using the
Drilldown feature to open the Data Service Analysis display. You may find it
useful to examine the examples of Data Service Analysis on p100.
 If you are performing a task-centric analysis, this can be accessed

from the Call Event Explorer tab in the Network Optimization
module, using the Drilldown button.
 If you are performing an area-centric analysis, you can drill down to

Layer 3 data by double-clicking an event icon on the map.
If there is no Layer 3 data loaded for the selected session, you will be asked
if you want to load it.
The Data Service Analysis display
Once you have opened the Data Service Analysis display, all the Layer 3
data related to that event is shown using charts, tables and the map. The
data requested for a selected event is for the stream containing the event,
covering a window from 5 seconds before the call to 30 seconds after the
event. If the event does not have the start call information, the window
would be from 30 seconds before the event. Messages within the window
are displayed in the Stack Browser below the map.
When you select a bin on the map or a row in the Stack Browser, its lines to
the serving sector and neighbor sectors are colored by the sector format
group so they match the sector color.
The tab navigator is removed while the DSA display is open, so to return to
the previous state, click the End Drilldown button on the right of the
Drilldown controls.

The Data Service Analysis controls
Beneath the map is a set of controls that allows you to play through each
binned position in the survey trail and observe the recorded data at each
point. The controls here are intentionally similar to those of a video or music
player, so you can play forwards or backwards through the survey trail
sequence, jump to the start or the end, or stop at a particular point. You
can also change the speed at which the display plays the survey.
The Drilldown controls
The full set of controls are as follows:
Hide/Show invalid rows
Select Columns - This lets you select the columns that you want
shown in the Stack Browser.
The Select Columns table
Copy to Clipboard - This copies the contents of the Stack Browser

table to the Windows clipboard.
Text search box - Text entered here can be

searched for in the contents of the Stack Browser.
Search Backwards - Look for the search text in the messages, from
the current message back towards the top of the Stack Browser.
Search Forwards - Look for the search text in the messages, from the
current message towards the bottom of the Stack Browser.
Playback speed slider control

Go to start, Play Backwards, Stop, Play Forwards,
Go to end
Save Text Messages to File
End Drilldown
The Stack Browser

This area beneath the Drilldown controls shows the messaging included
within the Drilldown time window. You can sort the Stack Browser table by
click on a desired column heading. The Select Columns button above the
table allows you to define those columns that will be displayed in the table.
The Stack Browser table and message panel, and a Message Text window
Clicking on a Stack Browser row displays the message text in the panel
beneath the table. To display the message text in a separate window,
double-click the appropriate a row. This message text window is
synchronized with the selected row, so if you click on a different row, the
window updates the text message. To stop the message text window
updating, click the pin icon in the top right corner. If all open message text
windows are pinned, clicking on a different row opens a new message text
window.

Data Service Analysis examples
This section contains several examples of Data Service Analysis.
 Downlink application throughput is constant on average
 Downlink application throughput limited by HSDPA modulation
Downlink application throughput is constant on average

In the two following examples, the application throughput experienced by
the user is about constant over the whole duration of the task. However
when we look in detail at the instantaneous HSDPA radio measurements
(HSDPA L1 payload rate, HSDPA frame usage), we can see that in each case
the issue preventing higher throughput is different.
#1 Erratic instantaneous throughput is limited by the HSDPA frame usage
In this HSPA+ example, we can see that the UE is in HSPA+ mode

throughout and that CQI, CPICH EcN0, and CPICH RSCP are all good,
whereas HSDPA frame usage and HSDPA throughput are all erratic. Note
also that the throughput spikes at ~8Mbps. From these observations we can
conclude that:
 The radio conditions were good throughout this section of drive,

allowing for maximum download data rate. In these conditions the
UE could have achieved ~8 Mbps, provided a constant 100%
HSDPA frame usage.
 Although on average the throughput is about 4 Mbps, instantaneous

throughput measurements are erratic, ranging from 1 to 8 Mbps.
This behavior is symptomatic of a buffer filling / emptying
somewhere along the data transmission chain, for instance in the
RAN. It is likely that in this example the system reaches the
maximum throughput it can deliver to a user.

#2 Flat instantaneous throughput, inverse relationship between HSDPA
frame usage and CQI
In this example, there are two periods during which the UE is in HSDPA
mode, separated by a period in DCH R99 mode. For these two HSDPA mode
periods there is an inverse relationship between CQI and HSDPA frame
usage, so that HSDPA frame usage increases when CQI degrades, resulting
in the HSDPA throughput being constant. From these observations we can
conclude that:
 Under these radio conditions, the UE could have achieved a higher

throughput. Had the throughput been limited by the radio
conditions, there would be a relationship between CQI and
throughput.
 The throughput does not seem to be limited by the number of

HSDPA users on the sector. On some occasions the HSDPA frame
usage reached ~100%.
 Therefore it is likely that the maximum system capacity is reached

in this example, for instance on the Iub or Iu link. The air interface
is not the limiting factor.

Downlink application throughput limited by HSDPA modulation
In this example there are two periods during the data transfer, where the
UE experiences a period of lower throughput (~250 Kbps), and a period of
high throughput (~1250 Kbps). However during the whole transfer, the
radio conditions are very good (CQI >24), and the HSDPA frame usage is
about the same on the two cells. The throughput is higher during the
second period because the Node B uses 16QAM modulation most of the
time, whereas QPSK modulation is used almost all the time during the first
period.
Why does the modulation usage change after the handover?
In this case a more detailed analysis is required. Adding attribute
Uu_Call_State to the chart, we can see that the difference between the two
periods is that in the first period, the DCH return channel for HSDPA has a
capacity of 16 Kbps, whereas the return channel for the second period has a
capacity of 64 Kbps.
The limiting factor on the first cell is the DCH return channel. The Node B
may be configuring the uplink DCH return channel to 16 Kbps in order to
reduce the uplink interference level.

Radio network analysis
The Radio Network Analysis tab in the Network Optimization module is
used to analyze network health, such as cell coverage, missing neighbors,
and pilot pollution problems. As a result of this analysis, the issues
identified may then point operators to specific problem events that can be
examined and diagnosed using the Call Event Explorer tab. You can also
perform Radio Network Analysis on switch data. For Call Trace, only area-
based Radio Network Analysis is supported.
The missing neighbor analysis takes into account inter-cell distance to
enable both rural and urban neighbor optimization, and prioritizes additions
based on customer impact (i.e. dropped calls). The algorithm also
automatically identifies data inconsistencies between defined neighbors and
actual measurements.
Neighbor recommendations can be exported directly to CSV format files for
network update.
The Radio Network Analysis tab enables you to choose a type of analysis
to perform. From the Analysis drop-down list, you can choose to perform
three main types of analysis:
 cell coverage
 pilot pollution
 missing neighbors
The initial Radio Network Analysis screen

Once you have selected an Analysis and specified the Device Type (if
necessary), click the Run Analysis button on the right.
Once you have run an analysis, the table shows a list of the sites and
sectors affected by that analysis.
The screen after running a coverage analysis
The buttons on the left of the Radio Network Analysis panel are:
 Refresh
 Copy
 Export Sector Plots (p113)
 Overview (return to analysis results overview)
 Data Settings (settings depend on the analysis type)
 Antenna Visualization (p114)

Cell coverage
First check the data settings that control the cell Coverage analysis
algorithm. You do this by clicking the Data Settings button . If you alter
a data setting, the analysis updates the results after you close the dialog
box. For more information about the options in this dialog box, see the
coverage settings section below.
Viewing cell coverage information
From the Footprint Attribute drop-down list you can choose an attribute
to display on the map. In the example shown above, UMTS Coverage is
selected, which displays both Ec/Io and RSCP, using the same colors as the
Quality chart on the left. When this is selected, you can also uncheck the
boxes on the diagram to filter out these bins on the map. Note that when
there is only one attribute available, the drop-down list changes to a bold
label displaying the attribute's name.
The good/poor coverage attribute is calculated based on the bins, which
means that the coverage grid correlates exactly with the coverage attribute
on the map. ActixOne calculates the coverage attribute using the thresholds
set in the data settings and the average of the best values for all sectors in
a bin. When a bin is selected, lines are drawn to the cells and are colored by
sector ranking. In addition, measurement information is displayed in the
left-hand details pane.
Below the map on the right are three mode buttons that display All the bins
(the default), bins relating to Cross-feeders or bins relating to
Overshooters.
The left-hand details pane also shows a distribution chart (also used in the
Network Comparison, Network Acceptance, and Problem
Investigation modules) that shows data based on the attribute selected
from its drop-down list.
The table below the map displays summary information. The % > Beam
column shows the percentage of bins outside the serving cell's beamwidth.
The % > 180 Beam column shows the percentage of bins outside an
imaginary beamwidth for the serving cell of 180 degrees (this Cross-feeder
angle can be configured using the Data Settings button).
Click on a row in the table to display more information about the site in the
side panel. In addition, the map shows the coverage wedge for the selected

cell, while the circle represents the coverage design boundary (data points
outside this circle represent overspill). When you select a site, the side
panel shows a histogram of the distances at which the cell was measured. A
red line indicates the maximum range for the analysis. Place the mouse
pointer over these lines for more information about the distances involved.
Showing information relating to a selected sector
Coverage settings
Clicking on the Data Settings button displays the Coverage Settings
dialog.
Best Samples - The number of distinct locations that a sector must be
seen as the best server to be included in the analysis.
Cross-feeder Angle - Used for Cross Feeders analysis. This defines an
imaginary beamwidth angle for the serving cell. Bins outside this angle
count as cross feeders, and can be filtered out using the Overshooter
button.
Cross-feeder % - Used for Cross Feeders analysis. This is the percentage
of distinct locations that a sector must be seen to be cross-feeding in (that
is, the location appears outside the beamwidth), before the sector is
included as a cross-feeder.
Maximum Server Distance - Used for Overshooter analysis. This defines a
distance from the serving cell. Bins beyond this distance count as
overshooters, and can be filtered out using the Cross-feeders button.
Minimum Cross-feeder Distance - Used for Cross Feeders analysis. This
is the distance (in meters) that a location bin must be from the serving
sector before cross-feeding is considered.
Poor EcIo/RxQual Threshold - Used for Coverage analysis. A bin that
falls below this signal quality threshold counts as having poor EcIo
(CDMA/EVDO/UMTS) or RxQual (GSM).
Poor Ec/RSCP/RxLev Threshold - Used for Coverage analysis. A bin that
falls below this signal level threshold counts as having poor Ec (CDMA/EVDO
scanner only), RSCP (UMTS) or RxLev (GSM).
Seen Samples - The number of distinct locations that a sector must be
seen in to be included in the analysis.

Pilot pollution
This analysis option enables you to identify quickly the relative degree of
pollution for each cell, and prioritize which cells in the network are strong
candidates for downtilts and coverage optimization.
There are two modes of pollution Analysis available from the Device Type
drop-down list: Handset or Scanner. A scanner analysis is more accurate, as
it typically collects much more data. To check the data settings that control
the pilot pollution analysis algorithm, click the Data Settings button . If
you alter a data setting, the analysis updates the results after you close the
dialog box. For more information about the options in this dialog box, see
the Pollution settings section below.
The map plots all bins above the Active Set Size threshold where pollution
was detected. Note that when no sectors are selected in the table, a
histogram chart is displayed in the left-hand pane. This chart shows the
distribution of unique sectors in the bin.
Pilot pollution, showing the unique sectors histogram
The bottom table lists the summary information, including the number of
pollution bins where a particular cell was involved. Click a column title to
sort the table by that value. For this analysis, the most likely column to sort
by is Count Pollution. Select a sector in the table. This displays the pilot
pollution for the sector in the side panel and draws lines on the map to
other sectors involved in the pollution.
If the Draw Sector Lines box is checked, when you select a sector from
the table or the map, lines to other sectors that share one or more polluted
bins are drawn from that site. The thicker the line, the higher the number of
bins that are shared by the connected sectors.

Viewing pilot pollution for a selected cell, with Draw Sector Lines 'on'
The side panel shows the details of the pollution for the selected site. Note
that you can sort the side panel, for example by distance, which helps you
identify distant sectors that might need downtilting, or if the serving cell
needs uptilting for greater coverage.
Altitude profiling is also very useful in determining the geography between
points on the map, which can help you understand the coverage of a
particular sector.
Select a sector in the left hand table to highlight the pollution line. An
altitude profile has been drawn alongside.
Select individual pollution bins on the map to draw related pollution sector
lines. The Legend explains what the line colors mean. Select bins with high
pollution counts to explore pollution in a particular area.

Select a bin to draw pollution sector lines
From the Legend, you can also select the most commonly used attributes
to plot. The currently selected attribute is retained when you navigate
between analysis pages.
Pollution settings
Click the Data Settings button to open the Pollution settings dialog.
Active Set Size - Each location bin will see a number of sectors that match
the other criteria in the Pollution Settings dialog. If this number of sectors
exceeds the Active Set Size, it is considered pollution and is displayed on
the map. Note that in the screen image above, this also automatically clears
the appropriate boxes for Pilot Pollution. In the example, the Active Set Size
is 4, so bins that only see three or fewer sectors are cleared and are not
displayed on the map.
EcNo or EcIo Threshold - Filters out any location bins with best server
measurements below this signal quality threshold.
Ec or RSCP Threshold - Filters out any location bins with best server
measurements below this signal level threshold. Ec Threshold is only
available for CDMA/EVDO scanner devices.
Reporting Range (dB) - Sectors are only considered to be involved in
pollution if they are within this value of the strongest signal received in the
location bin.
Missing neighbors
This analysis option enables you to use scanner data to optimize neighbor
lists for sites within a user-defined radius of the selected cell. Where the
serving cell cannot carry a call due to interference or poor radio conditions,
the call needs to be moved to a better cell. If the cellrefs file contains
neighbor information, then the analysis examines the relationship between
the existing neighbors and the potential neighbors as seen by the scanner
and generates add, remove, and retain recommendations for each site and
cell.
First check the data settings that control the missing neighbors analysis
algorithm, by clicking the Data Settings button . If you alter a data
setting, the analysis updates the results after you close the dialog box. For

more information about the options in this dialog box, see the Missing
neighbors settings section below.
The main table shows the list sites and sectors as well as information about
the number of neighbor sites to add, remove and retain, together with
related site information. Click a row in this table to display the neighbor list
for the selected cell in the side panel and to draw lines to the neighbors on
the map. The side panel shows each recommendation for a sector
individually, sorted by the percentage of data points that meet the
recommendation algorithm.
The Missing Neighbors analysis
Selecting a particular recommendation in the side panel highlights the

recommendation line on the map and dims the other lines.
The three buttons above and to the right of the main table allow you to
filter by recommended additions, retentions and removals. On the map, by
default, recommended additions are shown in green, retentions in blue and
removals in red.
You can individually select any neighbor relationship to display on the map
or to export to clipboard. Note that any unselected neighbor relationships in
the left table panel are grayed out.
Selecting a neighbor removal recommendation

To copy the data as shown in the bottom table to an external application,
such as Microsoft Excel, click the Copy to Clipboard button . The Copy
expanded table to clipboard button produces one row in the table for
each Addition or Retention (Removals are not included), so if a given sector
shows 5 Additions, this would result in 5 rows being copied to the clipboard
for that sector's recommended additions.
The map's Layers control contains two options that you can use to
customize how the missing neighbor data is displayed on the map: the
missing neighbor footprint option and the missing neighbor lines option.
Missing neighbors settings

Click the Data Settings button to open the Missing Neighbors Settings
dialog box. Here you can configure the algorithm that ActixOne uses to
perform the missing neighbor analysis. This can be used to build lists of
suggested neighbor cells to add and remove. All of the options take effect
immediately after you close the dialog box.
 Reporting Range (dB) - Sectors in a bin are only used in the

recommendation counts if they are measured within this range of
the strongest sector within that bin.
 Minimum Samples – Only sectors that have been measured

above the appropriate thresholds at least this many times are
included in the analysis. Note that the algorithm works off binned
data.
 Maximum Size – Enables you to specify the maximum number of

recommended neighbors. The more potential neighbors you add,
the longer it takes for a handset to find appropriate neighbors,
conceivably resulting in a dropped call.
 Maximum Intersite Distance – Determines the maximum line-of-

sight distance in meters between two cells for one to be considered
for inclusion on the other's neighbor list. For rural areas where the
average intersite distance is naturally greater than a dense urban
environment, use a higher value. To disable this feature, set this
value to zero.
 Addition Threshold (%) – Defines the percentage of samples

that must be reached to trigger a cell being added as a suggested
neighbor. This is used to reduce the effect of stray signals.
 Removal Threshold (%) – Specifies the minimum percentage of

samples that cells in the current neighbor list must achieve in order
to be recommended for retention in the list. When the percentages
of samples fall below this threshold, cells are recommended for
removal from the list.
 Angle to Site Threshold – Defines the maximum angle between

the edge of a cell's beam width and the data point for that cell to be
considered for inclusion in the serving cell's neighbor list. This
threshold ensures that missing neighbors are not suggested from
reflected signals or back-lobes, and also that only cells angled
towards the data point are suggested. To disable this feature, set
this value to zero.

 Include Existing Neighbors - Check this box to show 'retain'
recommendations.
 Only Process Best Sector – Check this box to analyze the

neighbors of the best cell only. If this box is clear, ActixOne
analyzes the neighbor list of all of the cells meeting the other
criteria.
 Ignore White List – Check this box to disable the White List (see
below).
 Ignore Black List – Check this box to disable the Black List (see
below).
Black Lists and White Lists

The Black List includes all neighbors that should never be added to the
network. The White List includes all neighbors that should never be
removed from the network. To access these lists, click the Edit Black and
White Lists button to the top right of the left panel. To add a sector to one
of the lists, select a sector in the Neighbor List and then, in the Black and
White Lists dialog, click the green 'plus' button to add it to the related list.
The Edit Black and White Lists button and the resulting dialog showing each list type.
Radio Network Analysis on switch data

You can perform neighbor tuning and analysis on switch data (refer to your
Release Notes to see which formats are supported). Neighbor analysis
covers:
 Handover failure
 Missing neighbors
 Overshooters
The missing neighbor analysis takes into account inter-cell distance to

enable both rural and urban neighbor optimization, and prioritizes additions
based on customer impact (i.e. dropped calls). The algorithm also

automatically identifies data inconsistencies between defined neighbors and
actual measurements.
Neighbor recommendations can be exported directly to CSV format files for
network update.
Export Sector Plots

This feature lets you export images from radio network analysis, displayed
on the background map and output as a zipped PNG, JPG or BMP format
file.
Clicking the Export Sector Plots button opens the following dialog:
Select the Attribute that you want to display on the output image. The
available options will depend on the related technology.
Now select the Footprint for the cell in the output image:
Where Seen - the image only includes those points where the cell could be
seen during the drive(s).
Where Best - the image only includes those points where the cell was the
best server during the drive(s).
Select how you want to Plot the results. This depends on the selected
technology; the example shown is for UMTS Handset, and the choice is By
SC or By Sector. One image will be exported for each SC, or Sector,
depending on this selection.
If by SC (or BCCH etc.) is chosen, then all sectors on that SC (and UARFCN
if defined in the cellrefs) will be exported in one image. Cells on the same
SC but that were not seen during the drive will not be highlighted.
Select how you want the Legend information to be plotted:
None – No legend is produced.
In Map – Legend is embedded in the map top right hand corner.

Separate – Legend is created in a separate along with the map.
Each image will cover the area of the Union of the bounds of the attributes,
plus the highlighted cells, plus a padding zone. Select the Map Image
Format:
PNG – The default map image format option, as PNG files are small yet
remain clear.
BMP – This results in much larger graphics files, and is only recommended
if you intend to use the images with Microsoft Excel. If you use Insert
Object in Excel, you have the ability to link to a graphics file. Only links to
BMP files will show the actual image – other formats will only show an
image icon.
JPG – JPEG compression is used in a number of image file formats.

JPEG/Exif is the most common image format used by digital cameras and
other photographic image capture devices; along with JPEG/JFIF, it is the
most common format for storing and transmitting photographic images on
the World Wide Web.
Enter the Map Image Size in pixels.

Select the Min Sample Count threshold. The number of points for the
attribute must be equal to or higher than this value for an image to be
exported.
To display the coverage wedge and overspill circle, check the Show
Coverage Wedge box. The coverage wedge and overspill distance circle
are drawn by default
Once you are satisfied with your selections, click the Export button.
ActixOne will now cycle through the selected sectors on the coverage page
table and create an image for each one, wrapped up in a zip file.
Antenna Visualization
Provided that you are currently displaying survey data and your ActixOne
system has antenna patterns loaded, this feature is available from:
 The Radio Network Analysis tab in Network Optimization - click on

the Antenna Visualization button.
 The Tools button on the map.
Once you have activated Antenna Visualization, you can now see the terrain
profile displayed beneath the map, and a corresponding line drawn from the
selected sector. If you select a bin, this line is drawn from the sector to the
bin, otherwise the visualization line will match the antenna's azimuth.

Radio Network Analysis, showing the Settings dialog, antenna pattern,
visualization line on the map, Additional Properties, and vertical terrain
profile.
The terrain profile display shows a cross section of terrain along the
visualization line. The width of the profile corresponds to the distance of the
line displayed on the map, allowing you to identify terrain features. Note
that the map shows a shaded band that extends some small distance away
from the visualization line. Any bins displayed on the map within this area
will also be displayed in the terrain profile.
On the left end of the profile display, three solid lines extend from the
antenna icon. These correspond to the main bore of the antenna, and a
drop of 3 dB above and below the main bore (these lines are also drawn on
the antenna pattern). If a line meets the terrain, this is shown on the map
by a short bar across the main bore line.
The shading on the map and the profile show the region closest aligned to
the main bore of the antenna. You can control the shading of this region by
using the Antenna Visualization Settings dialog described below.
The Additional Properties section can be expanded or closed as required. To
open the antenna pattern window, click the icon beside the Antenna Model
dropdown list.
Hovering the mouse pointer over the antenna symbol in the vertical
antenna profile displays a small window containing antenna information.
Double-clicking the antenna symbol opens an antenna properties window
which displays the antenna pattern and allows other properties to be
altered.

Controlling the antenna tilt
To control the displayed tilt of the antenna, use the two

sliders. The left slider controls mechanical tilt, the right
slider controls electrical tilt. Click the button below the
slider to enable the slider control. Clicking the electrical tilt
button also displays the antenna pattern in an adjacent
window.
If for some reason, the antenna pattern is not available, a
default pattern will be assumed, and only mechanical (not
electrical) tilt will be available.
The Antenna Visualization Settings

This dialog is displayed by clicking on the Antenna Visualization Settings
button .
The Antenna Visualization Settings dialog
The antenna visualization feature shows two shaded regions, starting from
where the main bore line meets the terrain, with an end point where the
line below the main bore meets the terrain, and another end point where
the line above the main bore meets the terrain (or more likely, at the edge
of the Default Distance for the visualization). All bins within the Region
Width and between the Region Start distance and the Default Distance from
the antenna are shown on the terrain profile display.
Default Antenna Height – This allows you to change the antenna height
value for the purposes of the visualization.
Default Distance – This defines the distance in meters to the outer edge
of the visualization region, and is shown on the map as a large circle around
the selected sector. The terrain profile is scaled to use this distance as the
maximum extent of the terrain profile display.
Region Start – This defines the distance in meters from the antenna at
which bins will start to be displayed in the terrain profile.
Region Width – This defines the width in meters of the shaded region.
Start/End Alpha – These values define the transparency of the start and
end of each shaded region. A value of 1 is solid, and a value of 0 is totally

transparent. The shading will grade steadily from the start point to the end
point of each shaded region.
Start/End Color – These selections define the color at the start and end of
each shaded region. The color will change steadily from one color to the
other from the start point to the end point of each shaded region.
Use Symmetric Scaling – This changes the vertical scale in the terrain
profile to match the map scale. The terrain profile display is usually turned
off to accentuate the vertical scale.
Show Grid Lines – Check this box to display lines on the terrain profile
corresponding to each successive 3 dB reduction in antenna power. The
following image shows symmetric scaling and grid lines in use.
Symmetric Scaling and Grid Lines are both on in this vertical profile
Maximum/Minimum Mech Tilt – This defines the limits of mechanical tilt

for the antenna.
Mech Tilt Increment – This defines the amount by which you can alter the
mechanical tilt. The default is 0.5 degrees, and the minimum is 0.1 degrees.
Received Power Layer – This shows which Received Power layer is being
used to provide the settings for the Received Power simulation layer. If
there is more than one parent Received Power layer available, select the
appropriate layer to be used here. See Generating a Received Power
prediction below.
Additional Properties panel

An expandable panel to the left of the vertical antenna profile contains
several parameters such as Antenna Height, Antenna Model, Azimuth, Cable
Loss DL and Pilot Power. You can experiment with these parameters to
optimize the Antenna Visualization profile and Antenna Beam line on the
map.
The Antenna Visualization profiles will be updated when you change the
azimuth of the Antenna Beam line in the map. However, the new azimuth
will not be recorded in the Azimuth parameter in the expandable panel. To
record the azimuth changes, hold the Ctrl key while dragging the Antenna
Beam line to a new azimuth.
The value of the parameter is shown in bold if it is a default value.
If a parameter is changed, a Reset button appears against it. The Reset
All button below the electrical tilt slider returns all parameter changes to
their original values.

Viewing multiple antenna visualizations
You can select more than one antenna on the map for visualization. In this
case, a tab is created for each selected antenna. The antenna color matches
that of the appropriate sector on the map for easy identification.
Multiple antenna visualization tabs for several selected sectors
Generating a Received Power prediction

After any parameter changes, you can generate a new simulated Received
Power prediction by clicking the “tick” ("check") icon below the mechanical
tilt slider.
This renders a new simulated Received Power layer on the map and
Antenna Visualization profile. To adjust the layer’s transparency, use the
vertical slider at the right side of the Antenna Visualization window. The
highlighted bottom row of the Antenna Visualization window shows the
value of the loaded Received Power.

By hovering the mouse along the contour of the vertical profile, more
information is displayed in the tooltip, as shown in the example below.
To view only simulation Received Power on the map, from the Layers panel,
deselect the Received Power layer. To view loaded Received Power, move
the transparent slider to 0%.
You can export all changes to a text file and then copy to a .CSV file using
the Copy to Clipboard button at the top right of the vertical profile area.
Uploading survey files

The Upload Survey Files option, available from the Tools menu in the
Map, allows you to select drive test survey files and load them into
ActixOne.
Files are uploaded in batches. Multiple files can be uploaded in one batch.
Any Analyzer-supported drive test file can be uploaded (including side-files).
Zipped (.zip and .gz) files are also supported, and the sub-directory
structure in the archive will be preserved.
Note that, if the .zip or .gz file contains a compressed file (.zip or .gz), it will
not recursively uncompress the files in the archive.
The maximum recommended file size is 100MB, although the maximum
permitted size is configurable by your administrator.

Select Upload Survey Files to open the following dialog:
The Upload Survey Files dialog
Pipeline – lets you specify the target pipeline. All pipelines are listed,
including inactive ones. If you do not select a pipeline, then either the
default pipeline will be used or the pipeline routing rules will be applied.
File property controls – these are configurable file properties that can be set
by administrators using the Upload and Routing Settings dialog. See the
Administration Manual for details.
File list – this is a data grid containing the list of selected files to be
uploaded. It consists of the following columns:
# column – this is the file index number, used to reference an entry on this
list.. Note that this is not the same as the DTFiles FileID.
File – the file name as it was retrieved from the user’s file system.
Size – the file size, in KB, MB, or GB.
Status – this upload status indicator is updated based on the upload status
of the file. The status becomes a progress bar as the file is being uploaded.
After the upload completes, this indicates the number of files that were
successfully uploaded: “Uploaded n out of m files”. If the file is not a .zip
file, m = 1. The n value indicates the number of successfully uploaded files.
In this state, you can click the status to display the upload result details for
this file.
Add and Remove files buttons allow you to modify the list of files.
Upload progress bar – this shows the number of files out of the total that
have been successfully uploaded.
Cancel Upload – this allows you to abort the file upload process.
Upload – this starts the upload process for the listed files. An Upload
Survey File Results dialog is now displayed.

Shrink dialog – this reduces the dialog to show the bottom line of buttons
only, so that you can monitor progress on a long file load.
Create Spotlight Task

If you check the Create Spotlight Task box, the following options are
displayed:
The Create Spotlight Task options
Description – This text will be used in the Task Management table, so

enter information that will help other users.
Priority – The priority of the task as shown in the Task Management table.
Can be set to Low, Medium or High.
Take Ownership – Check this box to assign the task to yourself.
Upload Survey File Results dialog

In the Upload Survey File Results dialog, an extra option is displayed:
View Spotlight tasks after all files are processed – If checked, once all
the files in the list have been processed, this will be replaced with a
clickable link to open the Spotlight task in the Network Optimization page.
This task will still be available even if you do not click on the link.
Note The task will be available even if one or

more files failed in processing.

Using charts
Charts display attribute data over a particular period for one or more
selected elements. This helps to troubleshoot network problems because
poorly performing elements will stand out from the others. ActixOne
provides two types of charts – the Chart panel and the mini charts (see
p126). To access the Chart panel, click the Charts button on the map.
The Chart panel shows a tree menu of chart groups and individual charts.
Selecting a chart opens the chart in its own window.
The Map Layers group contains charts that are synchronized to map layers,
indicated by the chain icons. Any changes to how attributes are displayed
on the map will automatically be updated on the chart. The group contains
the sub group Customer Experience, which contains the charts Default and
Hourly (these can also display data from selected mesh squares). Default
shows whichever attribute is currently being displayed on the Customer
Experience map layer. The charts Networks and Traffic are populated using
Call Trace data.
The various features of charts, such as the Attribute Picker, the Element
Picker, and so on, are covered in the Network optimization tools section on
p136.
Note Only after having selected one or more

elements from the map, from tables, or from
the Task List, will you be able to see
information displayed in a chart.
Viewing a chart
Chart features

There are a number of features that are unique to charts that can assist
operators to understand more about the network. For instance, by placing
the mouse pointer over a data point on the chart (or mini chart) you can
view a summary description of any event occurring during that period. You
can also use the Chart Events Options tool to select the types of events,
if any, that you want to see on a chart.
The Events Displayed dialog
In the Chart panel, you can create, save, and apply templates. Global chart
templates, which are available to all users, are configured by the ActixOne
administrator including, among other things, how they are named and
identified. You can modify the currently displayed chart to suit your own
analysis requirements and then save it as an updated template or as a new
chart template. Once saved, the new or modified template can then be
selected from the drop-down menu in the Chart panel. For more information
about using and configuring templates, refer to the Templates topic on
p145.
The Attribute Picker tool (p139) is used to add the different types of
attributes to the chart. Here you can choose sector, radio, or base station
attributes. And by using the configuration pane, you can modify how the
chart looks, including the color of the series lines, aspects of the horizontal
and vertical axes, and the visibility of individual lines.
On the top row, there are two dropdown

selectors for automatically displaying values
for related elements. The Attribute Picker
topic on p139 describes the various
hierarchies available.
The Element Picker tool is used to select elements for use in the chart,
using anything from simple selection methods to potentially complex
queries.

Chart options
Modifying the axes of the chart changes how much data is visible. For
instance, dragging the right-hand horizontal axis slider to the left reduces
the amount of time covered by the chart. Suppose that you want to view
data the changes occurring over a two-day or 48-hour period. To do this,
you can use the Set Axis Limits buttons for the horizontal axis to
specify a lower and an upper limit, for example between 01 January and the
end of 02 January, and then you can click and drag the range across the
axis.
To expand a chart to fill the entire panel, double-click anywhere on the
panel. To return to partitioned view, double-click anywhere again.
If you want to view the data in the chart as a table, click the Show Table
button on the panel. This lists each element, which you can expand to see
the values for the data points. To exit the table and return to the chart, click
the Show Table button again.
It is possible to lock a chart by clicking the Lock button . This means
that any changes made after the applying lock, such as adding attributes or
elements, are not visible. Click the Lock button again to unlock the chart.
Click the Histogram button in order to view an aggregate over elements
or time. You can histogram attributes if they have a format group with
‘Ranges’ defined. Note that you can also use the Stack Columns box at the
bottom of the chart to stack the columns by attribute, colored by element
(if aggregated over elements, the columns are colored by attribute). Each
stacked column can have its own axis.
To save a copy of the chart as an image, click the Save Chart to JPG
button. Specify a location for the file and then click Save.
Create a chart
To create a chart, perform the following steps:
1 Click the Chart icon on the map to open the chart panel.
2 Select the sectors you want to investigate, using the Element

Picker tool or by selecting them from the map.
3 Specify the attributes you want to compare on these sectors, using

the Attribute Picker tool .
4 To determine the time period for the data in the chart, use the
Time Picker button .
5 Customize the chart as required by changing the characteristics of

the series, such as by modifying the chart's timescale, adding and
configuring axes, and choosing to display the data as a chart, a
table, or a histogram.
6 If you want to prevent any changes to the chart during the current
session, click the Lock button .
7 You can select events to display on the chart by clicking the Event
Options button and then selecting the check boxes for the
relevant events.

8 Choose between viewing the data as a chart , as a table , or as
a histogram .
Customize a chart
You can change the characteristics of a chart by performing the following
steps:
1 Open the chart legend panel by clicking and dragging the accordion.
2 Select one or more elements from the chart legend (hold down the
Ctrl key on the keyboard while selecting multiple elements). You
can change the following characteristics:
 Visibility – Hide or display the selected series on the chart.
 Vertical Axis – Choose an existing axis or add a new one

for the current series. After adding a new vertical axis, the
vertical slider enables you to control the scope of that axis.
 Horizontal Axis – Select an existing axis or add a new one

for the current series. After adding a new horizontal axis, the
horizontal slider enables you to control the scope of that
axis.
 Series Style – Choose a style for the data points on the

chart, including box, circle, diamond, and triangle.
 Series Form – Select a form for the series, including step,

curve, and segment.
 Series Color – Specify from the picker a color for the series.
Click the check box to shade the area beneath the series line
with the selected color.
3 Use the horizontal and vertical axes to adjust (expand or compress)

your view of the chart data.
4 You can save the chart as a template if you want to reuse it.

Using mini charts
Mini charts are displayed in a panel to the right of the map display, and
allow you to view data related to selected sectors in a customizable set of
small charts.
If the mini chart area is not already open, drag it out using the panel
control.
The Map Layers > Customer Experience mini chart group
From the dropdown menu at the top, you can select mini chart groups or
individual mini charts to populate the mini chart panel.
Note that each chart is added at a set size, so that the area might only
contain a few mini charts, or there might be so many that you have to scroll
off of the screen to see them all. In this case you can click on the first
button to the right of the dropdown menu.
To remove all the current mini charts, click the middle button.
The button on the right opens the Time Picker dialog (see p144).
You can display the mini chart as a full-size chart by clicking on its display
area (not its title area).
The Map Layers group contains mini charts that are synchronized to map
layers, indicated by the chain icons. Any changes to how attributes are
displayed on the map will automatically be updated on the mini chart. The
group contains the sub group Customer Experience, which contains the mini
charts Default and Hourly (these can also display data from selected mesh
squares). Default shows whichever attribute is currently being displayed on
the Customer Experience map layer. The mini charts Networks and Traffic
are populated using Call Trace data.

Using tables
Tables are used in ActixOne to display arrange attribute data over a period
of time for one or more selected sectors. To access the Table panel, you
click the Table button on the map. Note that if you have not selected
one or more sectors from the map, the Element Picker , or the Task List,
there can be no information to display in the table.
Viewing attribute data for sectors in the Table panel
In the Table panel, you can create and apply templates using the controls in
the top left of the table window. Global table templates, which are available
to all users, are configured by the ActixOne administrator including, among
other things, how they are named and identified. You can modify the
currently displayed table to suit your own analysis requirements and then
save it as an updated template or as a new table template. Once saved, the
new or modified template can then be selected from the drop-down menu in
the Table panel. For more information about using and configuring
templates, refer to the Templates topic on p145.
Double-clicking on a row in the PM table displays data for child elements for
the selected date. Showing those sectors that have neighbor relations with
other sectors (shown in the lower panel) can help engineers identify
problems and to understand network issues. You can add neighbor data
(incoming and outgoing as well as children and parent sectors) to a table in
order to compare them. These neighbor relations can then be visualized and
drawn as lines on the map, using the Lines to Neighbors option in the
Layers control.
Table options
The Grouping dropdown contains the following options: Group by
Element shows each element as an expandable folder that contains dates
and the values for the chosen attributes. The Group by Time option uses
the date and time of the data to create expandable groups, while the No
Grouping option displays the data ungrouped and as list that you can order
by using the column headers.
If you want to export the data to another application, click the Copy to
Clipboard button . This copies the current data set to the Windows
Clipboard from where you can paste it into a text editor or any other
Windows application that supports the cut-and-paste function.

In order to get the information you need, it may be necessary to exclude
other information from the table. To do this, you can use the filtering
options available when you click the Filter button . For specific
information on how to create and use filters, refer to the Configuring tables
topic on p128.
The Time Picker tool determines the period of time for the data you are
viewing. For more information about using the Time Picker, refer to the
Time Picker topic on p144.
If necessary, you can maintain the data and how it is presented in the table
by clicking the Lock Table button . This means that if you add other
elements or attributes to the Table panel, the current view remains
unaffected. Click the button again to unlock the table and apply any
changes.
The Attribute Picker allows you to select attribute data to display in

the table (as shown in the above screen shot). For more information, see
the Attribute Picker topic on p139.
On the top row, there are two dropdown

selectors for automatically displaying values
for related elements. The Attribute Picker
topic on p139 describes the various
hierarchies available.
Configuring tables
This topic looks at how to configure tables in the Network Optimization
module's Table panel. By configuring tables, you specify how the element
data in the Table panel is presented and arranged. This helps you
understand the data more easily and helps you solve more quickly existing
network problems. In configuring tables, you can select different ways to
group the data, add and modify filters, and add neighbor data.
Note For general information about tables,

such as their features and options, refer to
the topic on p126.
Add data to a table

To add data to the Table panel, perform the following steps:
1 Click the Tables button on the map.
2 The Element Picker button enables you to add elements (such as

sectors) to the table. After searching for elements, add them to the
table by clicking the Move Element to Selected List button.
3 Specify the attributes you want to view by clicking the Attribute

Picker button. Select one or more attributes from the panel and
click the Move Attributes to Selected List button. The attributes
are applied to the selected elements.

4 Three data grouping options are available: none; by element; and,
by time. Select one of these options from the grouping drop-down
list to arrange the table's data.
5 When you select relational attributes and then select one or more
rows from the table, the additional relationship data is displayed,
including the names of the source and target sectors, their distance
apart, and the number of incoming and outgoing neighbors.
6 Click the Copy to Clipboard button if you want to copy and paste
the element data from the table into another application, such as a
spreadsheet.
7 You can save the table as a template if you want to reuse it or you
can select an existing template (applying its attributes) from the
drop-down list.
Group data
To group the data in the Table panel, perform the following steps:
1 Click the grouping drop-down list and select one of the following
options:
 Group by Element – The default table view lists each

element with its data values over time.
 Group by Time – This option lists the days and times for
which there is attribute data for each element.
 No Grouping – This option does not group the data but

simply lists each element, the time, and an associated value.
2 If you have grouped by the element name or by time, click the
arrow next to a folder to expand it and view the contents of the
folder.
Create data filters

To create a filter for the table, perform the following steps:
1 Click the Filter button .
2 In the Filter dialog box, specify the properties of the filter. These
properties include the field and its associated value to filter by as
well as the type of operator to use.
Creating a filter

3 If you have selected multiple attributes from the Attribute Picker
for the table, you are able to choose an attribute from the Field
drop-down list. Select an operator from the Operator drop-down
list and then click in the Value field and enter a value for the
attribute.
4 You can refine the filter by adding multiple rows using the Add
Row button. To remove a row, click the Delete Row button.
5 If you want to create grouped conditions, select the filter conditions

while pressing the Ctrl key on the keyboard and then click the
Group Selected Rows button. Click the Ungroup Selected Rows
button to undo a grouping.
6 When done, click the Save button. That a filter is applied to the
data is indicated by the Filter button .
Note Any filters created for the neighbor

table only operate on the target sector
element and the outgoing neighbor attribute.
Selecting devices
The drive test information that is collected can include the names of the
devices or equipment used in those drive surveys. You can select devices
from within the Survey Layer Properties dialog box as well as from the
Devices dialog box. However, you can only select devices from the Device
dialog box that are related to the selected task – all devices are displayed
though, and those that are not related to the task are unavailable.
Selecting devices
You can view the devices using the Devices option on the Call Event
Explorer and Radio Network Analysis tabs. This list is synchronized with
the selection made in the Survey Layer Properties dialog box.
1 To select one or more devices click the Devices option on the
information bar below the Task list.

2 Select the check boxes for the required devices.
3 When done click the OK button.
Viewing network events

The Network Events panel in the Network Optimization module is
designed to enable operators to view events that have occurred on network
elements over time. To open the panel, click the Network Events button
on the map.
Viewing network events
Using this panel, it is possible to perform the following actions:
 search for elements, using the Element Picker tool and add
them to a selection set or the global selection set
 view the events for each element
 select the types of events to display in the panel
 choose a period of time during which the events occurred, using the
Time Picker tool (check that you have a useful date range selected
here)
 copy the details of an event to the Windows Clipboard to be pasted

into another application
 create, apply, and save templates

Group events
You can group events to make it easier to navigate large lists of events
when you investigate problems. To group events, perform the following
steps:
1 In the Network Events dialog, click the View button.
2 From the View dialog, select the column by which you want to
group the events.
Grouping by 'Type'
3 Click the up and down arrow buttons to order the groupings.
In the example below, the events have been grouped by their Type.
Grouping events

Displaying bin attributes
It can be useful to view attribute information for bins as part of
understanding more about network problems or events. ActixOne enables
you to configure a set of attributes that are always displayed (along with
their values) when you select a bin on the map. The values in the attributes
dialog box are dynamic and always reflect the bins selected, so you can
click on different bins on the map and see their values automatically. If
there are no values for the selected attributes, the display will be empty.
To add attributes, perform the following steps:
1 On the map click one or more bins. To select multiple bins, either
press the Ctrl key while selecting individual bins or press the Shift
key while drawing an area on the map. The Select Attributes dialog
box opens automatically.
2 From the list select the relevant attributes.
Selecting attributes to display
3 If you want bin sector lines to be displayed on the map, select the
Show Bin Sector Lines check box. The lines are removed when
the dialog box is closed or when no bins are selected.
4 Click the Save button.
5 The attributes of the selected bins are shown in the dialog box.
Clicking on other bins on the map displays their values in the dialog
box.

Viewing the selected bin attributes
6 Click the Close button to exit the dialog box.
7 Whenever you select one or more bins, the Bin Attributes dialog
box opens. To change the attributes displayed there, click the
Attribute Picker button , make the required changes, and then
click the Save button.
Filtering map elements

Filtering map elements makes it easier to tell quickly how those elements
relate to one another. For instance, you could create a filter for the BSIC
attribute in order to highlight all those sectors that share the same attribute
value. ActixOne also lets you do co-channel filtering, depending on the
technology and if configured during system setup.
The Network Layer Properties dialog
The RNA sector filter can be turned on or off for each different technology.
When selected, it enlarges sectors involved in the RNA analysis.

For the Neighbor filter, the option Reciprocal Nbrs displays on the map all
neighbors of the selected sectors. It would be categorized as Reciprocal
Nbrs, Outbound only and Inbound only. This helps you easily identify any
one-way relation in the network.
Apply an attribute filter

If you want to apply an attribute filter, select the attribute's option button
to open the Attribute Picker dialog (p139) and then choose an attribute.
Perform co-channel filtering

The behavior of the Co-channel filter option in the Network Layer
Properties dialog box depends on the network technology as well as
configurations made during the setup of ActixOne. The value of co-channel
filtering is that it renders sectors on the map according to their properties
and you can quickly see how they relate to sectors. This is done by
changing the border color of the currently-selected sector using the
following rules (the sector tooltip is updated accordingly, too):
 Sectors that don't match are faded out
 Red – the BCCH/SC values match the BCCH/SC values of the

selected sector
 Light red – the BCCH value matches the TCH value (or any TCH
values match the BCCH of the selected sector)
 Orange – the BCCH value is adjacent to the BCCH value for the
selected sector (for instance, if the BCCH for sector A is 661,
adjacent values are 660 or 662)
 Light orange – the BCCH value is adjacent to the selected sector's

TCH value (or any TCH value is adjacent to the selected sector's
BCCH)
 Blue – the TCH value matches the TCH of the selected sector
 Light blue – the TCH value is adjacent to the selected sector's TCH
If you select multiple sectors, the filters are applied to each selected sector
in order. For instance, sectors with matching BCCH values are colored red
and then the remaining filters are applied to those sectors that do not
match the BCCH values, and so forth. For cells with matching or adjacent
BCCH values, an additional filter is applied to check for matching BSIC. If
they match, the sector is scaled to the same size as the selected sector,
filled with the border color, and flashes three times.
Note Co-channel filtering displays an orange

fill when one sector only is selected, not for
multiple sectors.

Apply a custom filter
To do this, perform the following steps:
1 Click the Custom Filter option button .
2 Specify the conditions of the filter, for example that the sector's
BSIC value equals 47.
3 Click the Save button.
Sectors that meet the specified criterion are shown at their normal size,
while those that do not have the same value are shown at half their normal
size.
Network optimization tools

ActixOne's data network optimization tools are part of, and specific to, the
Network Optimization module's user interface. Much of the work done in
this module is different from the other ActixOne modules and includes the
layer, charts, tables, and network event panels that enable you to
understand the requirements of tasks as well to close the tasks successfully.
The following tools can be used for visualizing network issues:
 The Layer map control helps you to determine how you want the
network data to be represented on the map.
 The Element Picker / Search for Elements tool is used to add

elements to charts and tables for analysis, and to find elements on
the map.
 The Attribute Picker is available on both the Table panel and the
Chart panel and is used to select attributes to display on tables or
charts.
 The Event Options panel helps operators to manage which types of

events are displayed on charts and in the Network Events panel.
 The Time Picker tool is used to select the time periods for which
data is shown on charts and tables and for network events.
 The Lock option, which is available for the chart, table, and
network event panels, is used to lock those panels temporarily so
that if any elements, for example, are added the current view does
not change until the panel is unlocked or closed.
 Templates enable you to apply a set of pre-configured attributes in

order to change the view of the data shown in a chart or table.
 The system date option sets the date for the ActixOne system and
in doing so determines the tasks visible in the Task List.

Survey layer
The Survey Layer option, which is specific to the Network Optimization
module, enables you to determine how you want the data to be represented
on the map. The option is available in the Layers control on the map. To
open the dialog box, click the Layers control on the map and then click the
Surveys option.
The Survey Layer Properties dialog box contains several sections that
control how data features on the map.
Adjusting the properties of survey layers
Networks, Devices and Attributes

You can choose the type of network technology to display, for instance GSM
or WCDMA, from the Network drop-down list. You can also select the
devices for the network from the Devices drop-down list.
The Attribute drop-down list enables you to select multiple attributes to be
displayed on the map at the same time. To this, select as many attribute
check boxes from the list as required. Note that the selection is persistent
across sessions, which means that the same selection is displayed each
time you log in to ActixOne. Attributes are grouped into an administrator-
defined hierarchy.
For each of the network types available, you can select the check boxes to
display or hide the associated survey data, such as the survey trail or the
survey markers:

 The Attribute Bins check box displays binned attributes on the
map
 The Offset check box, if checked, displays all selected attributes

with a slight offset on the map to allow them to stand out.
 The Multiple Symbols check box, if checked, displays each

attribute with a randomly selected symbol.
 The Call Events check box adds all available event types for the
selected network to the map legend. To show the event types on
the map, open the legend and selected the appropriate check box
 The Survey Trails check box shows the survey points on the map
 The Survey Markers check box displays a marker at the start of

each displayed survey trail
Attributes Filter
This allows you to refine survey layer data displayed on the map. For
example, in Call Trace data, you could display locations where EcNo is good
but there are drops. You can create a user-specific or global filter template
for the survey layer that can be recalled at any time.
Select the check box at the top of the section to open up the filter controls:
The Attributes Filter section of the Survey Layer Properties dialog
The filter only applies to binned attributes in the survey layer, and does not
affect any Radio Network Analysis attributes.
Map elements
If you need to adjust the size of the elements on the map, you can move
the Visibility and Point Size sliders. The Visibility slider controls the
zoom level at which survey layer data is displayed, while the Point Size
slider controls the size of survey and attribute points.
Line Settings
You can also alter how lines are displayed on the map for the selected
attributes. Sliders control Line Width and Curve Percentage. Line
Borders can be toggled on or off.

Filters
You can create filters to see more precisely the data that is displayed.
Depending on how the system has been configured, this could include
pipelines, markets, and clusters. To create a filter, click the Set Filter
button and then create the filter. To remove the currently applied filter,
click the Clear Filter button. For the details on how to create a filter, refer
to the Create a filter section of the Defining filters topic on p79.
Attribute Picker
The Attribute Picker is available on both the Table panel and the Chart
panel and is used to select attributes to display on tables or charts.
Depending on the system's configuration and the type of network, you can
choose one of several different types of attributes, such as sector,
controller, radio, base station, and site attributes.
The field at the top left allows you to type in a string. All attributes
matching that string will be displayed in the Attribute area.
The Attribute Picker panel
You can also browse for attributes in the Attribute area. Attributes can be
displayed either in a list or in a tree structure. To change the attribute
display, click the Toggle List/Tree Attribute Display button . If using
the tree (hierarchy) display, an additional dropdown list on the right lets
you specify whether to show the attributes by Tech(nology) (GSM, IDEN,
etc.), Group (site, sector, or carrier, etc.), or Type (calculated attributes,
property attributes, etc.).

You can also select the type of hierarchy to use from the middle dropdown.
The next dropdown to the right allows you to select a subdivision of that
hierarchy.
 The Physical (network) hierarchy subdivides into CONTROLLER,

SITE, SECTOR.
 The Organisational hierarchy subdivides into REGION, MARKET,

CLUSTER.
 The Geographical hierarchy subdivides into COUNTRY, STATE,

COUNTY.
 The Mesh Grid subdivides into MESH, MESH-1, MESH-2, MESH-3.

For more information, see p164.
Under the Statistic attribute type, you can find attributes that specify if a
particular DataSourceName is loaded into the ActixOne database. These
attributes can be used to color sites and sectors on the map, or to be
plotted on charts and tables. These attributes appear as follows:
LOADED:<DataSourceName>
For example:
LOADED:MRR_SECTOR_NONE_1_0
A value of 1 is used for each element on each date that the data is loaded.
Adding attributes
To add attributes to the list, perform the following steps:
1 Enter the name (or part of the name) of an attribute in the search
box, or locate the attribute in the hierarchical list.

2 If the attribute has a “sigma” symbol on the same line, you can
click that symbol to choose from a set of standard search
functions to apply to that attribute.
3 For each attribute you want to add to a chart, you can choose a
selection type from the dropdown list (not available when adding
attributes to tables):
 NORMAL provides the unmediated data series
 AVERAGE shows the statistical average of the series
 ROLLUP aggregates the attribute across multiple sectors
 MINIMUM returns the statistical minimum for the series
 MAXIMUM returns the maximum for the series
 BEST_FIT is used to show trending - it uses the correlation

coefficient. You can extend the date range of the chart into
the future, plot a threshold attribute, and use the trend line
to predict when the threshold is likely to be exceeded.
 BEST_FIT_WTO Working Time Only. This does not take

Sat/Sun (for example) into account, and so will not form a
smooth line unless you exclude Sat/Sun from the date axis
(as shown in the image below). For hourly data, WTO
ignores hours outside 9-5 (the actual working hours and
working days are set by your administrator).

A chart showing an attribute for two antennas showing the Selection Types
NORMAL (red), BEST_FIT (green), and BEST_FIT_WTO (blue)
For example, suppose you look at the drop call rate for a cluster of
cells. The average for this cluster is calculated by dividing the total
number of dropped calls by the number of sectors, while the rollup
is calculated by dividing the sum of the number of dropped calls in
the cluster by the sum of the number of successful calls. Because of
this, the rollup calculation can in some cases provide a more
accurate representation of dropped calls than an average, which
might be distorted by anomalies.
4 To select one or more attributes from the list, hold down the Ctrl
key.
5 Click the Move Attributes to Selected List button. Note that

you can add an entire container of child attributes using the tree
view. To do this, select the relevant branch node and drag the
container to the selection list (or click the Move Attributes to
Selected List button).
6 To select a particular dimension for an attribute, click its Dimension

button and select a dimension from the list.

From the above example, the Selected Attributes area is populated
with a line for each Device type:
Removing attributes
To remove an attribute from the Selected Attributes area, select the
relevant attribute and then click the Remove from Selection List
button. Alternatively, drag the attribute out from the selection list.
To clear the entire Selected Attributes area, click the Remove All from
Selection List button.

Event options
The Events Displayed panel contains several options that enable operators
to manage the types of events that are displayed on charts and in the
Network Events panel. To view this panel, click the Event Options button
.
Selecting events to be displayed
From the list of available event types, select those to display or to hide. You
can add all events by clicking the Select All Events button or you can clear
the entire selection by clicking the Unselect All Events button. When you
have finished with your selection, click the Save button to apply the
changes.
Time Picker
The Time Picker button is used to select the time periods for which data is
shown on charts and tables and for network events. Using this option you
can customize both over what period data is shown as well as the units of
measurement for that data, which help engineers to find and resolve
network issues more easily.
The Time Picker panel for charts
To specify the time, perform the following steps:

1 Choose how you want to display time on the chart, table, or event.
 The Context option button specifies the date in the context

of the system date. For tables, charts, and network events
offsets (determined during system setup) create a spread of

dates on either side of the context date, for instance two
days before and two days after. The sliders allow quick
control of the start and end dates, based on the selected
Frequency.
 The Absolute option button is used to select a specific start

date or time and an end date or time – for example between
00:00 and 23:00 on December 31 2008, using the time and
calendar selectors.
 The Relative option button is used when you need to select

from a number of options that are relative to the current
date – for instance yesterday, last month, or the last three
months.
2 From the Frequency drop-down list, you can choose the unit used
to display the data on the panel – Days, Hours, and Minutes.
3 The Label drop-down list determines the unit used on labels on a

panel – Weeks, Days, Hours, and Minutes.
4 In the Time Picker tool for charts only, you can choose to include or
exclude certain days of the week, which can be useful if, for
example, you want to exclude data from over a weekend.
5 Click the Save button when done. Alternatively, click the Cancel
button to cancel your changes.
Lock
It is possible to lock the event list for an element. This means that it does
not change when the selection changes. Click the Lock button to
maintain the event list and then click it again to remove the lock and toggle
it back to the previous selection.
Templates
Templates are sets of pre-configured attributes that change the view of the
data shown, and are available for tables, charts, and network layers. You
can select a template to apply by choosing one from the template drop-
down list at the top left of the chart, table, or network layer panels. By
saving a template, you define a named set of configurations. For example, a
chart can save the attributes plotted and the settings for the axes. A
template can be saved by and be available to an individual user, or it can be
promoted to a global template that is available to all users.
Using the template options, you can perform the following actions:
 Select and apply an existing named template from the drop-down

list
 Create a new template
 Change the properties by adding a description about the template

and determining whether it is available to all users or to the current
user only

 Save the template under its current name or save it as a new
template with a different name
 Delete the template
 Save the settings as defaults
Template options
For example, you can click the New Template button to create a new
template and then select a number of attributes that you frequently apply
to the data. After you have saved the template, you can choose it from the
drop-down list whenever you need to apply it.
Change a template's properties

To change the properties of a template, perform the following steps:
1 Select the relevant template from the drop-down list.
2 Click the Template Properties button.
3 Enter a description for the template.
4 For charts, to specify that when the template is selected, the chart
opens in compact mode (without any configuration buttons), click
the Restore in compact mode button.
5 Choose who can use the template by selecting Save for all users
or Save for this user.

System date
The system date reflects a point in time for the configuration of the network
in the Network Optimization module. When you select a date from the
control, only those elements, such as sectors, that were available or active
on that date are shown on the map. To choose a date, click the system date
at the top of the map and then select the date you want to use. You can use
the arrows to move from one month to the next.
Choosing a system date
The date displayed on the map changes depending on tasks selected from
the Task List. If you select a task that has a last occurrence date of June 2,
the system date on the map (and all elements displayed) changes
accordingly. If you then change to another task with a different last
occurrence date, the system date reflects this change. You can see the last
occurrence date for a task by looking at the Details tab for the selected
task.
When you select the Context option button in the Time Picker panel, you
choose to align the Time Picker with the current system date.
Offsets
The system date also applies to charts, tables, and network events;
however, to help you analyze the information on these charts and tables,
ActixOne uses date offsets that bracket the system date and therefore give
you more information about the days before leading up to and just after the
event. By default, the offsets for charts and tables are -7 days before and
+1 day after the selected date. This means that if you view a chart for a
task for June 11, you can see information on the chart from June 4 to June
12, giving you a context for the event. For network events, the default
offsets are -0 days before and +0 after.
Note The offset periods that apply are

determined during installation of ActixOne but
can be changed by an administrator through
the Administration module. For more
information on how you do this, refer to the
ActixOne Administration Manual.

Element search
The Elements Picker button in charts and tables and the Search for
Elements map icon in the Network Optimization module both allows you
to use the Search for Elements dialog. This dialog includes a number of
features that enable users to create complex searches. After finding one or
more elements, you can then add these elements to custom selection sets
to help you manage the results.
The dialog has two main panels: the top panel allows you to specify the
search parameters, and lists the results. The bottom panel shows a list of
selected elements (the selection set), allowing you to perform further tasks
with them. At the top of each panel is a template selection dropdown and a
template button dropdown, described in the Templates topic on p145.
The Search for Elements dialog
The scope of the search is shown at the top of the dialog ('Entire network' in
this example). A button on the right allows you to minimize the top panel.
Because the Search for Elements dialog uses the context date, the results
will be specific to the current context date.
Searching for elements

1 Click the Search for Elements icon on the map.
2 Using the Scope filter button, you determine the boundaries of

your search using the Network Area drop-down list option. Select
this option and then choose an area from the list. Some network
areas are containers for other areas (as well as for clusters) and
you can expand these containers to drill down.

Choosing the scope of the search
 With the Location option you can enter the name of a

location and then specify the element's maximum distance
from this location, for instance within 100 miles of New York.
 The Map option searches the current view of the map and so
the results depend on the zoom level in effect when the
search is performed.
3 Using the two dropdown menus, select the type of element you
want to find (sector, controller, etc.), and the relevant technology
(GSM, WCDMA, etc.).
Selecting the element type and technology for the search
4 Click the Search button .
The results of the search are now listed.

Viewing the search results
5 From the list, you can select one or more results (to select multiple
elements, hold the Ctrl key while making your selection) and then
click the Add selected elements to Selected List button.
6 When elements have been added to the selection list, you can add
any selected elements in this list to a global list by clicking . To
add elements to this list from the global list, click .
7 If you want to, you can show incoming or outgoing relationships

with a selected element by selecting the check box by that element.

Advanced searches
1 Click the Search for Elements icon on the map.
2 Click the Advanced tab.
3 Select the type of search from the dropdown:
The Name option enables you to search by the name of a sector,

controller, or site. The name you enter can be partial and may
start the name, be contained within the name, or end the name.
The Fuzzy Logic option enables you to select the percentage of
similarity (between 0 and 100) with the specified name, which can
be useful if there's a degree of uncertainty about the name.
Alternatively, the name can be entered as a regular expression or
pattern. You can also determine whether the search is case
sensitive.
The Attributes option allows you to build up a query consisting of
one or more attributes. Click the Add Row button to open the
Select Attributes dialog.
Selecting an attribute and adding a related search function
You can also apply standard search functions to the attribute by clicking the
symbol to the right of the attribute and selecting a function from the pop-up
window.

A new row has now been added to the search criteria
The Top N option is used to select the top number of elements that meet
that condition. For example, you could choose to find the top 25 sectors by
handover failure. You can modify how the results are returned, for instance
in Reverse sort order or to Use dense ranking. With dense ranking,
items that have equal scores receive the same ranking number. The item(s)
after them receive the immediately following ranking number. For example,
if A ranks ahead of B and C (which both have the same result and are
ranked ahead of D), then A is ranked 1 ("first"), B is ranked 2 ("joint
second") along with C (also "joint second") and D is ranked 3 ("third").
The Analytics option allows you to type in a query based on the

NSM analytics available within ActixOne. For advanced users.
Searching by analytics

Standard search templates
The following search templates are included as standard:
Configuration Alerts - Find any elements with configuration alerts on the
selected date
Configuration Change - Find any elements within the scope that have had
any configuration changes within the previous N days
Open Tasks - Find any elements with open tasks associated with them
(Note: Will only find tasks that have an element assigned)
Parameter Change - Find any elements within the scope that have had
changes to a specific parameter within the previous N days
Performance Alerts - Find any elements with performance alerts on the
selected date
Real time Alerts
Equipment Alarms - Find any elements with equipment alarms on the
selected date
Threshold Analysis 1 - Find all elements where the average of the selected
attribute over the previous 7 days (inclusive) exceeds a given threshold
Threshold Analysis 2 - Find all elements where the average of the selected
attribute over the previous 7 days (inclusive) is below a given threshold
Top N Rlp - Return the top N elements ordered by the rolled up value of the
selected attribute over the previous 7 days (inclusive)
Top N Avg - Return the top N elements ordered by the average value of the
Top N Max - Return the top N elements ordered by the max value of the
Top N Min - Return the top N elements ordered by the min value of the
Top N % Rlp - Return the top N percent of elements ordered by the rolled
up value of the selected attribute over the previous 7 days (inclusive)
Top N % Avg - Return the top N percent of elements ordered by the
average value of the selected attribute over the previous 7 days (inclusive)
Top N % Max - Return the top N percent of elements ordered by the max
value of the selected attribute over the previous 7 days (inclusive)
Top N % Min - Return the top N percent of elements ordered by the min
value of the selected attribute over the previous 7 days (inclusive)
Trend Analysis 1 - Find all elements where the average of the selected
attribute over the previous 21 days (inclusive) is below a given threshold,
but the trend line suggests it will exceed the threshold within the next n
days
Trend Analysis 2 - Find all elements where the average of the selected
attribute over the previous 21 days (inclusive) is above a given threshold,
but the trend line suggests it will drop below the threshold within the next n
days

Channel analysis
This feature allows you to simulate on the map the results of changing a
sector's channel values, and display any recommended values. To start the
feature, from the Map's Tools drop-down menu, select Channel Analysis.
The Channel Analysis dialog
Area 1 lets you select from different types of Channel Analysis.

Area 2 is an interference analysis table. It shows information for the
surrounding sectors, including possible conflicts to the selected planning
sector.
Area 3 displays all recommendations for a defined area, sorted with the
highest recommendations at the top of the list.
Area 4 shows the recommendations selected for a particular sector. You
can add any additional notes (displayed in the Notes column) to the
proposed new SC (UMTS) or BCCH (GSM). During a session, the system can
keep the history of changes made to a plan, so that no mistakes are made
when you look at other cells in the area for possible retuning. This list can
then be exported at the end of the session using buttons in the top right
corner of the dialog.
Channel Analysis Settings

Click on the cog-like icon at the top right of the Channel Analysis dialog to
open the Channel Analysis Settings dialog.
Distance - Specify the distance from the selected sector to consider in the
simulation. If this option is selected, the Neighbors option will be disabled.
Neighbors - Specify the number of neighbors of the selected sector to
consider in the simulation. If this option is selected, the Distance option will
be disabled.
Measurements - Use the attribute picker to select an attribute that will be
displayed in Area 2 of the Channel Analysis dialog.
Exclusions - Type in any specifically excluded channel values a comma-
separated list, or a range in the format N-M. For example: 1, 17, 34, 100-

200, 355 will exclude the channels 1, 17, 34, 355 and all the channels in
the range 100 to 200 (100, 101, 102…200) from the recommendation list.
Adjacent Weight / TCH Weight – (GSM) Adjust the sliders to control the
weighting of whether that particular channel type should be considered. Left
on the slider means the channel type will be considered as an alternative
BCCH or SC channel, right means that it will be unlikely to be
recommended.
Frequency Spacing – (GSM) Specify the minimum spacing between sector
frequencies.
Reuse existing values only - To only use channel values that are already
in use, check this box (if in an area, we are using channels 1,3,5,7, with
this box checked only values 1,3,5,7 will be recommended.
The GSM Channel Analysis Settings dialog
Calculate recommended channel values

Once you have configured the analysis settings as required, select a sector
on the map and click the Retrieve new recommendations button.
A timer cursor will be displayed while the simulation results are calculated.
The drop down list is then populated with channel values (and related
weightings from the simulation calculation, displayed here purely to show
the strength of the recommendation compared to the other channel values -
the larger the number, the lower the recommendation). By default the map
shows the simulation using the first value. Examine the map, noting the
cochannel filter colorations shown in the map Legend.
If you change the value in the drop down (by clicking in an existing value or
typing a new one and pressing the Return key) the map shows the new

simulation. To permanently use a channel value, click the + button next to
the drop down list - this adds the channel value details to the table
To delete a value from the table, select it and press the Delete key or click
the Delete selected values button (in the lower right). The map will now
show the simulation for the original sector channel value.
To export the values in the table, you can copy them into the clipboard by
clicking on of the Export buttons (in the upper right of Area 4). You can
then paste them to another Windows application (ideally Microsoft Excel,
because the values are in CSV format).
On re-selecting a new sector, the simulation of the previous one, if not
saved, will be removed.
Points of interest
ActixOne supports the loading of Point of Interest (POI) data, enabling the
use of geographic business data to improve decision making.
POI can include the location of key mobile customers, retail outlets, and
planned base stations. Once imported, POI data simplifies the visualization
and analysis of mobile network performance at key business locations.
POI data can be imported as .CSV format files. The .CSV files must have
Longitude and Latitude columns, and an arbitrary number of data columns.
Importing a POI file

1 From the Map pane, click on the Tools button.
2 Select Points of Interest.
3 The Points of Interest dialog opens. Click on the Files tab.
4 Click on the Plus button to open the Add POI File dialog.
5 Select a .CSV File by clicking on the folder icon.
6 Enter a Description.
7 To make the data for this file available for rendering in the map and
also for ad-hoc searching, select the Active box .
8 Enter the character set Encoding of the CSV. The default system
encoding (from JBoss) will be in the drop-down list. A list of valid
encodings can be found here:
http://download.oracle.com/javase/1.3/docs/guide/int
l/encoding.doc.html
9 Enter the Source Time Zone of the date/timestamp columns (if

applicable). Leaving this blank means the date values in the .CSV
are in UTC.
10 Enter the Date Time Format for the columns. The default system
format will be in the drop-down list. The format information can be
found here:
http://download.oracle.com/javase/1.4.2/docs/api/jav
a/text/SimpleDateFormat.html. The format can be tested by
pressing the Enter key when the cursor is in the Date Time Format

drop-down. The Example label below will update to show the format
specified.
11 To initiate the import process, click the Save button.
To cancel the import, click the Cancel button.

A progress bar at the bottom of the dialog shows when the progress
is complete and you can proceed.
To monitor the state of the load, select the Files tab of the Points
of Interest dialog and then click the Refresh button.
The # Invalid column shows if any invalid values have been found. Invalid
values are most likely due to date/time values in the wrong format. Details
of these invalid values can be retrieved from the JBoss server log.
The # Points column shows the total number of rows imported from the file.
Configuring the POI attributes

1 Once a POI file is loaded into ActixOne, from the Points of Interest
dialog, select the Attributes tab.
2 Click the Plus button to define a new attribute. The Add POI
Attribute dialog opens.
3 Enter a Name for this attribute. The name should match the
column name from the .CSV file.
4 Select a Data Type for this attribute. The values from the .CSV will
be parsed based on the data type.
5 Select a Format Group for this attribute. Format group is required

in order for this attribute to be displayed in the map.
6 Select the box and select a Display Priority to assign a default

priority for this attribute. Leaving this box unchecked means that
the attribute will not be visible in the map (as a color value or
tooltip).
7 To save the attribute and close the dialog, click the Save button.
Visualizing POI attributes

Once added in the map layer control, the Points of Interest layer can be
adjusted like other layers.
POI layer control and POI values rendered as triangles in the map

Each triangle is colored based on the format group of the selected POI
attribute for that specific location. Selecting which POI attribute to use is
based on the display priority by default, but you can also configure it using
the POI Layer Properties dialog.
Filtering POI values in the map

The POI values visible in the map can be filtered by the following POI Layer
Properties dialog controls, Attribute Filter and Files To Display:
The POI Layer Properties dialog
Attribute Filter
The Attribute Filter applies a search filter on the POI values available from
the map. To open the POI Filter dialog, click the Edit Filter button.
The top section of the dialog is for template management. This lets you
create, edit and save custom filters, which are then available for other
users:
New template button –creates a new blank template.

Template dropdown – lets you select an existing template. Selecting a
template will re-populate the filter with the conditions retrieved from that
template.
Template Properties button – enter/edit textual description for this

template.
Save Template button – saves the existing filter into the current
template.
Save Template As button – saves the existing filter into a new

template. You will be prompted for a template name.

Delete Template button – deletes the currently selected template.
The POI Filter dialog
The lower portions contain the buttons for adding/removing conditions and
for grouping/ungrouping conditions:
Add Row button – adds a new condition row in the grid. Then you
need to select the field to use for the condition. The Attribute selection
dialog will be displayed to prompt you for an attribute. Once you select an
attribute, the Field column of the grid is populated with the selected
attribute.
Remove Row button – removes the selected condition row from the
grid.
Group Selected Rows button – groups the selected rows into one
sub-group linked by either an And or Or operation.
Ungroup Selected Rows button – removes the grouping on the

selected rows.
The middle portion of the dialog displays the current conditions as a grid.
Each row in the grid refers to a single condition. The grid consists of the
following columns:
And/Or – this links two consecutive conditions with a logical And or logical
Or operator.
Field – specifies the POI Attribute to be used for the row condition.
Operator – specifies the relational operator to use for this condition.
Value – specifies the value to be used for this condition. Depending on the
POI Attribute Data Type, the value will make use of a custom input box:
String – any alphanumeric value will be allowed.
Integer / Number – numeric values will be allowed (including decimal

points).

Date/Time – a date time input control will be used.
Files to Display
This is a check box list control containing all active POI files. This can be
used to limit the visible POI values based on files. The ordering of the files
is relevant - files at the top list are considered first:
Select all files button – enables all active POI files for display
Move up button – moves the selected POI file one level up the list.
Move down button – moves the selected POI file one level down the list.
Checkbox in POI File – select to include the POI File and move it to be the
last checked item in the list. Deselecting the POI file will move it to be the
last unchecked item.
To select a POI file without checking/un-checking, click on the left-most side
(before the checkbox) or the right-most side of the file. If the mouse cursor
is displayed as the finger-pointing icon, it means it will check or un-check
the checkbox if you click it.
Searching for points of interest

You can search for POI data without using the map via the POI Search tool:
1 From the Map pane, click on the Tools button.
2 Select Points of Interest.
3 The Points of Interest dialog opens. Click on the Search tab.
4 The POI Search tool is similar to the POI Attribute Filter. Template
controls are in the top section, a grid in the middle shows any
logical conditions, with buttons underneath for
adding/removing/grouping/un-grouping conditions.
5 The Max Rows text input field limits the number of rows to be
returned by the search (similar to the Max Rows field in the POI
Layer Configuration dialog). The number of rows should be between
1 and 9999 (inclusive). The default is 5000 rows.
6 To trigger the search, click the Search button. If one or more

values are found, a POI Search Results window opens.
Searching the data around a point of interest

To do this, you can use the related filter in the panel Select Survey Data
Source to analyze.

Sector Footprints
The Sector Footprints map layer gives you access to the sector footprint
based on data within the system. This layer can be accessed anywhere
within the Network Optimization module, including the Layer 3 drilldown
page, and is intended for use outside of Radio Network Analysis.
The Sector Footprints layer selected
The displayed data is based on the attributes selected in the sector footprint
layer dialog box, and is filtered by the devices and data range specified in
the Date/Time Scope panel in the Select Survey Data Source panel.
Best locations are displayed as solid, where Seen locations are smaller and
more transparent by default. The sizes and transparency (alpha) are
controlled by the sliders in the Sector Footprints Properties dialog. If you
change a value, an Inherit button is shown against it. Clicking this button
resets the slider value to inherit the default value of the level above it (as
per the hierarchy shown in the left of the dialog).
The attributes for the technologies are:
CDMA
 Handset  Scanner
 Coverage  Coverage
 EcNo  EcIo
 PN  Ec
 PN
EVDO
 Handset  EcNo
 Coverage  PN

 Scanner  Ec
 Coverage  PN
 EcIo
LTE
 Handset  Scanner
 Coverage  Coverage
 RSRQ  RSRQ
 RSRP  RSRP
 PCI  PCI
Transient data
ActixOne supports the loading and viewing of temporary data from tab
delimited files to display temporarily on the map. For instance, you might
want to apply transient data if you have some data for a particular cell that
you want to view and then discard. The data last for the current session
only so once you close the browser window, the data needs to be reloaded if
you want to see it on the map. This means, then, that it differs from
persistent data, which is data that is maintained in the database on a more
permanent basis.
To add transient data, click the Tools control on the map and then select
the Transient Data option.
Note ActixOne requires that version 10 of

Adobe Flash be installed to support this
feature.
Managing transient data
The Manage Transient Data dialog box displays the files that have been
loaded as well as the number of rows of data in the file. To add a file, click
the Add button and then browse for the required file. The selected file is
then displayed in the list in the dialog box.

Note To ensure the successful loading of
data, the files must be tab delimited, with a
header row. One of the columns in the header
row must be called SectorName and must
contain sector names as values. These values
must match with the names of the sectors on
the map. The other columns are the data
columns that are to be visualized on the map.
You can remove an existing file by selecting it from the list and then clicking
the Remove button. Click the View button to view the contents of the file.
Viewing the contents of a data file
It can be useful to display transient data on the map to make, for example,
a comparison with the current data set. This means that you can choose to
apply labels to sectors or to modify their colors depending on their values.
You make these changes using the Networks option in the Layers control
.

Customer Experience in Network Optimization
Customer Experience data can be displayed on the map, or in mini charts,
charts, or tables. For examples of how Customer Experience data might be
employed to identify problems, see Example use cases for Customer
Experience on p172.
Viewing Customer Experience attributes on the map

The Customer Experience map layer allows you to display selected
Customer Experience attributes on the map.
From the Map, open the Layers control and select Customer Experience.
This opens the Customer Experience Display Properties dialog:
The template control and the template picker are on the top line of the
dialog, allowing you to select existing pre-generated Customer Experience
displays.
If configuring a new Customer Experience (CE) display, you must specify
whether you want to view the CE attribute data in a Mesh or Area display.
You may already have viewed CE data in areas using the Customer
Experience dashboard (see p52).
The CE “mesh” is a grid of rectangles (usually referred to for simplicity as
“squares”), the largest of which measure 1 degree latitude x 1 degree
longitude. As you zoom in, successive levels of mesh are displayed, each

showing squares one tenth the size of the previous mesh level. The lowest
level, Mesh-3, uses squares that measures approximately 111m x 111m at
the equator (the horizontal distance narrows for mesh squares as you move
away from the equator). Only mesh squares that are populated with data
are displayed.
The Customer Experience Display Properties dialog

Mesh can be Blended or Discrete. The Blended, “hotspot” view can be more
useful in gaining a general impression of the data.
Discrete Blended
Area can be COUNTY, STATE, or an area defined using the Admin > Call
Trace Data Processing > Customer Experience page.

Show Borders – Check this box to
add a white border to each mesh
element or specified area.
The example here shows borders
around the mesh elements and the
Scope area (see below).
Note that mesh squares are only
displayed if they are populated with
any CE data (not just the selected
attributes). In this example there
are a few unpopulated mesh
squares at the lower left scope
border.
Attribute – Select from a list of attributes configured using the Attribute

button. A Customer Experience example is given on p170. For more details
of the Attribute Picker control, see p139.
Format – This slider controls the weighting of the displayed attribute range.
Consider this example, showing the attribute CE_ConnectionOK, with the
Format slider in the default central position. In the Legend on the right, the
range spacing shown is also default, but there are areas where the value is
>= 22, and we might want to explore that.
Moving the slider to the high end on the right expands the range variation
at its higher end, and we can see that there are actually hot spots with
values much higher than 22. Conversely, moving the slider to the low end
on the left expands the range variation at its lower end. Experiment until
the Legend distribution suits your needs.

Scope – available with Mesh displays, click the green “plus” button to
define the perimeter of the display as a specified Geographical Area, a
specified radius about a lat/long Location, or the current screen extents of
the Map. The slider lets you control the transparency of the data outside the
defined scope area. The example below shows a 2 km radius about a
specified area, with the slider used to fade the data outside the scope.
Defining a scope for the CE display disables the Lock button (see below).
To remove the scope definition, click the red cross button on the right.

Filter – Click the green “plus” button to add a filter to the Customer
Experience layer. The following dialog is displayed:
This shows the previously selected Attribute. You can now use the green
button at the bottom left to add new conditions to the filter.
The three Override controls allow you to set specific Aggr, Period and Time
settings for a selected condition line, rather than using the settings on the
main CE Display Properties dialog.
When you have configured the filter appropriately, click the green “check”
or “tick” button at the bottom right to close the filter dialog.
The Filter slider on the main CE Display Properties dialog lets you control
the transparency of the data outside the defined filter range. In the
example below, the filter has been set to show CE_ConnectionOK values of
9+, and the slider has been used to fade values outside this range.
To remove the filter, click the red cross button at the right of the Filter
control.
Aggr lets you define the aggregation method for the data, across a selected
area, or a Tier of mesh squares. Tier 0 is the individual mesh square, Tier 1

includes all surrounding squares, and Tier 2 includes all squares within 2 of
a particular square, and so on.
 ROLLUP shows the sum of the attribute values for the area or all
aggregated squares.
 AVERAGE shows the statistical average of the attribute values for

the area or all aggregated squares.
 MAXIMUM shows the maximum value for the attribute values for
the area or all aggregated squares.
 MINIMUM shows the minimum value for the attribute values for the
area or all aggregated squares.
 COUNT shows the number of values in the database for the area or
all aggregated squares.
Period allows you to select a date range for the data, and the adjacent N=
control allows you to specify the value for settings such as PAST n DAYS.
Note that the NONE setting means “use the system date”.
Time – Check the box to use this control, which allows you to set up a time
window for the period. Use the sliders to define the start and end points of
the window. You can then use the controls on the right of the slider to move
forwards, backwards, or “play” the window through the time period.
Lock the display – This button fixes the scope of the Customer Experience
data displayed to the extents of the current map view.
When you have changed the Customer Experience Display Properties
settings as desired, click Refresh the display in the bottom right of the
dialog.

Viewing Customer Experience attributes on charts
This example shows how you can view Customer Experience attributes on a
chart. See also the sections on Using charts (p122) and Using mini charts
(p126).
1 Select Layers > Customer Experience, and in the Display
Properties dialog, select Attributes to open the attribute selector
page.
In the top left field, type “unique” to display all attributes

containing the string.
Select the attribute CE_UniqueSubscribers and click on the first

icon to the right of the attribute name to open the Select
Dimensions dialog.

Set the “Device” dimension to <All> and click the green button,
followed by the Back button.
In this example, the Scope has also been set to be 2 miles around
a specified latitude and longitude.
In the bottom right of the Customer Experience Display Properties
dialog, click the Refresh button to update the CE map layer.
2 On the map, select a number of sectors (in this example; you could
also select CE mesh squares). In this example, the sectors are
colored by SC for ease of identification. Note that the more sectors
you select, the more system resources are used.
3 From the map’s Charts control, select Map Layers > Customer
Experience > Default. This opens a chart that shows the attribute
currently displayed in the Customer Experience map layer, in this
case CE_UniqueSubscribers.

4 From the chart, click the Histogram button at the top. Note that in
this example, the CE Display Properties’ Attributes page has been
used to delete those CE_UniqueSubscribers dimensions with no
results, in order to produce an uncluttered histogram. As the chart
type is linked, it updates automatically in response to this change.
Viewing Customer Experience attributes in tables

This example shows how you can view Customer Experience attributes on a
table. Follow the first two steps as the previous example, but then, from the
map’s Table control, select Map Layers > Customer Experience > Default.
Example use cases for Customer Experience
Data hotspots
From the map, select Layers and enable the Customer Experience layer.
Select the Customer Experience layer and select the (predefined)
template “Indoor Data Hotspots”. This is then configured to display only
indoor users, and a filter used to display the top 5% HS Indoor Usage
areas.

From the Customer Experience Display Properties dialog, change the
Attribute to CE_UniqueSubscribers[*,HS] to show a discrete mesh for the
unique subscriber count. Locating and optimizing the red areas will satisfy
the greatest number of data-centric indoor subscribers.
Here, filtering by Traffic and Unique Subscribers, we can see a specific HS

indoor hotspot, beside a large retail complex. The 3D view is very useful in
seeing how local geography could explain the Customer Experience data.

In this example, a Customer Experience template “Data Intensive Hotspots”
has been selected, which shows the proportion of HS connections compared
to total connections in busy areas. These locations are good candidates for
Wi-Fi offloading.
Coverage near operator retail stores

In this example, a Custom Area called “Retail stores” has been created with
several polygons defining the location of some retail stores.
From the map, select Tools > Custom Areas > Retail stores.
From the map, select Layers and enable the Customer Experience layer.
Select the Customer Experience layer and select the (predefined)

template “Coverage near retail stores”, which displays the Attribute
CE_Coverage within the Scope of Geographical area = Retail stores. This
shows the overall customer experience near the location of the retail stores.
The CE_Coverage values should be kept “green” (good EcIo, good RSCP) to
ensure customer satisfaction when customers leave the store and use their
phones.
Now we will examine the store on the left. Change the Customer Experience
Attribute to CE_Best SC. From the map, select Layers > Networks, and
color by SC. Examine the Altitude Profile from the serving sector (an
overshooter) to the store.

Benchmarking
The Benchmarking module enables network operators to perform historical
and geographical benchmarking analyses and to view reports about them.
By automating benchmark reporting within ActixOne, it helps engineers to
diagnose problems and to investigate the results using the underlying data.
It provides users of ActixOne with the following benefits:
 Support for competitive, technology and time based benchmarking
 Includes national and regional dashboards with integrated maps

that rank networks by measured KPIs
 Access to customizable benchmark reports that can be viewed

locally or distributed within an organization
 Detailed network comparison views that provide a point-by-point

comparison
Using the benchmarking tool
For network optimization, these mean that a network can use benchmarks
internally to evaluate their own performance or in reference to another,
external, organization, searching out and studying the best practices that
produce superior performance. For instance, you can see the ranked
position of all operators in each area or color the areas by the ranking of
operators.
In Benchmarking, the tool uses the concept of a quality performance
indicator (or QPI), where a QPI is a KPI that is aggregated for an area over
time – for example, where DCR is calculated for the New York area over

week 1. To perform comparisons, ActixOne compares networks by their
different QPIs and QPI groups, creating three relative ranks for each
operator: an overall rank, a rank for each QPI group, and a rank for each
QPI.
Data for benchmarking analysis is added through an option in the Survey
Management module. The interface for the benchmarking tool comprises a
left-hand pane, a results area, and the map:
 The left-hand pane contains the details of the analysis, such as the
campaign, analysis, period, and area. Beneath the analysis
selection, the pane displays summary information about the
analysis, including a table of QPI results and ranks as well as
historical results for the row selected in the table. Below the
summary table, charts display the values of the operators as well
as their historic rankings over all periods for the selected QPI,
campaign, and analysis.
 The bottom panel breaks the results down into child areas, with a
table showing the results for each of these areas and a chart
displaying the results for the selection made in this table. In the
table, one drop-down list determines whether the table displays
ranks or values for each operator while the other controls how the
map is colored. The two charts next to the table show the operator-
specific values and their historic rankings over all periods for the
selected area, campaign, analysis, and QPI.
 The information on the map is determined by the selected QPI or

rank on the summary panel as well as by what is selected from the
results drop-down lists. On the map, colored polygons show the QPI
for the areas in the bottom panel table. For example, if the
summary is for the USA then the map and bottom panel show the
results for the states as the children of the USA area. In the cases
where there is no data for an area, the area is not colored but is
only outlined in white on the map
If a report has been associated with benchmarking data or has been tagged
as being of the benchmarking type, it will be listed in the Reports section.
Benchmarking concepts
In general, benchmarking is the process for searching out and studying the
best practices that produce superior performance. For network optimization
this means that a network can use benchmarks internally to evaluate their
own performance or to rank their network in relation to other, external,
organizations. To know more about to run a benchmarking analysis and to
interpret the results, refer to the Performing a benchmarking analysis topic
on p179.
Several terms are used with reference to benchmarking in ActixOne. They
include the following:
 campaigns  periods
 analyses  areas

Campaigns
Operators can run specific dedicated campaigns in order to understand
better the different services and areas. Campaigns are an administrative
concept, comprising a name, a defined area, one or more analyses, and one
or more operators to compare. Note that although multiple campaigns can
be defined in ActixOne, only one campaign can be viewed at a time in the
Benchmarking tool.
To create campaigns you need to use the Campaign Editor in the
Administration module – for more information about how to do this, refer
to the ActixOne Administration Manual.
Analyses
Analyses (also called analysis groups) are the collection of QPI groups, each
with a specific weighting and order. Each (In addition, a QPI group is a
collection of QPIs with their own weight and order.)
Analysis groups and their QPI groups are defined in the Administration
module – for more information about how to do this, refer to the ActixOne
Administration Manual.
Periods
Periods are defined as part of the process of adding survey data to the
campaign. This is done using the Survey Management module, by
searching for survey files and using the search criteria to filter all the drive
surveys. Then you add all matching results or some selected surveys to a
benchmarking campaign. The time period defined in the search is the period
used by the campaign.
Areas
An area is defined for the purposes of a campaign. Depending on the
requirements, an area can be a county, a state, or an entire country. An
area such as a state may be a child of a parent area (the country, for
example). When you double-click a parent area you drill down to its child
area. Note that the areas used here are different from the areas used in
survey management.
Areas are created and managed in ActixOne's Administration module – for
more information about how to do this, refer to the ActixOne Administration
Manual.

Performing a benchmarking analysis
To be able to do a benchmarking analysis, survey data must first be added
to a benchmarking campaign (which is defined by an administrator through
the Administration module). This is done by searching for survey data in
the Survey Management module and then selecting the surveys you want
to add. For more information about how to do this, refer to the Adding
surveys to a benchmarking campaign topic on p207.
To perform a benchmarking analysis, perform the following steps:
1 From the left-hand pane, select a campaign to run from the
Campaign drop-down list.
2 Select the type of analysis you want to apply from the Analysis
drop-down list.
3 From the Period drop-down list, select the period that applies to
the analysis. You can run an animation of the period by clicking the
Play Period Animation button .
4 From the results summary area, click a result to examine.
5 You can also click on the individual regions to see the results of the
analysis. The corresponding row in the Area table in the bottom
panel is selected accordingly.
6 Double-click a color-coded area to drill down into this area. The

map is updated with its direct children, while the QPI table in the
left panel is updated with QPI data for the area and the Area table
in the bottom panel is updated with data for the children areas.

Dashboard
This module provides a map-centric view of tasks, showing task volumes
and the breakdown of tasks by problem, cause, action and who is assigned
to the task. This view you to see where issues are occurring in the network,
who is working on those issues, why the underlying causes are, and what
actions are being taken. Reports are also accessible from the right hand
section of the lower panel.
The Dashboard page showing Problems and Causes for a selected Area and
sub-area

Examining the survey file status
The File Status module displays detailed information about the status of
survey files. Using this module, users can search for files with a particular
status, such as those that are invalid or have failed. You can perform
various actions on the files listed in the module. The actions that can be
performed depend on the status of the file - for instance you can mark an
invalid file as valid for processing. Each page in the module has a set of
filters that help sort the results of searches and display the most relevant
files.
Viewing the status of survey files
This File Status module contains the following pages:
 Unprocessed Files - The Unprocessed Files page in the File Status

module lists those survey files that have not yet been processed
and are in one of three states: scanned, waiting, or being
processed.
 Processed Files - The Processed Files option within the File Status
module lists all files that have been processed and displays
information about them, for example the time taken to process the
file or the date on which the file was scanned. On this page is also
displayed a color-coded pie chart that indicates the total percentage
of time all files have spent waiting, being transferred, and being
processed. This gives a clear graphical representation of how long
the survey files spend in each of the processing areas.
 Invalid Files - Files that have invalid properties are listed under the
Invalid Files option in the File Status module. Invalid files are not

necessarily corrupt but rather contain some data that is incorrect,
for examples surveys with invalid distance values, survey points
that are beyond the drive test bounding box, and serving cells
beyond the serving distance threshold. The information displayed
about them includes the status, pipeline and path, source, scan,
and process dates, and the name of the node.
 Failed Files - The Failed Files option in the File Status module
displays a list of files that either have failed to load or have invalid
properties. These files cannot be processed until the reasons for
their failure are corrected and the files are returned for
reprocessing.
 Deleted Files - The Deleted Files page in the File Status module
displays the list of files that have already been deleted or are
scheduled to be deleted as well as those that have been marked as
ignored.
To populate or update the table, click the Refresh List button. A pie chart
provides a graphical representation of the how many files there are that
have a particular state. Administrators and operators can use this
information to see whether or not file processing is successful and which
pipelines may be faulty.
Note Pipelines are created and managed

through the Administration module. For
information about configuring pipelines, refer
to the ActixOne Administration Manual.
You can create a shortcut to a File Status module page using the deep
linking feature. Any of the parameters specified in the filter are also
included in the URL that is generated.
Copying a shortcut URL

Filtering files
The Status column shows the percentage load and the load rate of files
being processed. Also, the values indicate whether the cell refs are being
retrieved or loaded when KPI operations are being executed or when the
results are being submitted back into the middleware.
There are a number of ways that you can filter the list in order to find
specific files. The Cluster Filter drop-down list shows only those files that
belong to the selected cluster. You can also view the failed files associated
with a particular pipeline by clicking the Select Pipeline drop-down list and
selecting a pipeline from the list. The Status Filter drop-down list filters
the list according to the status of the files. The Source Path Filter enables
you to filter the files based on any text that is contained in the file's source
path (the Exclude check box next to the field excludes those files that do
not contain the specified text). Forward- or back slashes in the path will be
treated identically.
To filter by the properties of a file, click the Property Filter button. This
opens the Property Conditions dialog box. Here you can select the relevant
properties and then click OK.
Filtering by the properties of a survey file
To copy the entire contents of the table, click the Copy to Clipboard icon.
From here you can paste the contents into a text editor or a preferred
application. The total number of files displayed at any one time can be
modified by using the Show drop-down list. From this list, select the
number of files to display – 10, 20, 50, or 100.
Click the Refresh List button to refresh the files that are displayed or the
information about them.
To find rows that have nulls/blanks, you need to go to the last page of
results.

Performing actions on selected files
Select more than one file by pressing the Ctrl key on the keyboard while
making your selection. The following actions can be performed on selected
files (the actions available depend on the current File Status page):
 Reprocess – resubmits the selected files for reprocessing
 Ignore – (not Deleted Files) excludes the selected file from

processing
 Make Valid – (Invalid Files only) change the selected file's status
to valid
 Download – (not Deleted Files) downloads the file from the

repository to a specified directory
 Get Cell Refs – (not Unprocessed or Deleted Files) downloads the

cell references for the selected file
 View Properties – (not Deleted Files) view the properties of the

selected file
 View Survey – (not Unprocessed, Failed, or Deleted Files) view the

survey details for the selected file
 Delete Data – (Deleted Files only) removes all processed data for
the selected files
 Delete File - (Deleted Files only) specifies that the selected files
are deleted at the next scheduled job run
 Purge - (Deleted Files only) removes all records of the selected

deleted files
Reprocess files
To reprocess a file at the next run, perform the following steps:
1 Select one or more files from the list.
2 Click the Reprocess button.
Ignore files
To ignore the file and take no action, perform the following steps.
1 Select the entry to ignore.
2 Click the Ignore button.
3 You are asked to confirm the action – click Yes to continue.

Choosing to ignore a survey file
Make a file valid

The Make Valid option changes an invalid file's status to valid and moves it
to the Processed Files list. This option enables you to accept that there is
invalid data in the file but still to include it in the report. (Invalid files are
usually only shown in the Survey Management module, but after making
them valid, they are shown in the Problem Investigation module, too.) To
make a file valid, perform the following steps:
1 Select an invalid file from the list.
2 Click the Make Valid button.
Download files
To download a file, performing the following steps.
1 Select an entry.
2 Click the Download button.
3 Choose a location to save the file and then click Save.
Note The option to download is available

only if the file has been uploaded successfully.
If the status of the file is "Scanned/pre-
processed", the download file button is
unavailable.
Download cell refs

To download cell reference files, perform the following steps.
1 Select the relevant survey file from the list.
2 Click the Get Cell Refs button.
3 Specify a location for the cell refs file (which is provided in .txt
format).
4 Click Save.
View and manage properties

To view and manage the properties of a file, perform the following steps:
1 Select the relevant file.
2 Click the View Properties button.

3 Add a new property by typing the name of the property in the
Property drop-down list, typing the value in the Value drop-down
list, and clicking the Set button.
4 If you wish to modify the properties of the file, select the property
from the Properties drop-down list, select an existing value or
enter a new one, and then click the Set button.
View surveys
Click the View Survey button to launches the result of a survey for the
selected file in the Survey Event Details page. This provides a quick way
to view the survey results on the map.
Delete data
To delete processed data, perform the following steps:
1 Select one or more deleted files from the list.
2 Click the Delete Data button.
3 Confirm that you want to delete the data by clicking the Yes
button.
Delete files
To delete a file, perform the following steps:
1 Select a file from the list.
2 Click the Delete File button.
3 Confirm that you want to delete the file by clicking Yes.
Purge records
To purge records, perform the following steps:
1 Select one or more deleted files from the list.
2 Click the Delete Data button.
3 Confirm that you want to delete the data by clicking the Yes
button.
Choosing to purge a deleted file

Comparing networks
The role of ActixOne's Network Comparison module is to enable operators
to make network performance comparisons. There are three main ways to
use this module:
 Compare the performance of two or more distinct, separate

networks over a geographical area and over a period of time
 Compare the performance of an element of a single network over a

period of time, for instance to see how transmitter power
performance in a particular area has changed following engineering
improvements
 If predicted data is loaded into the ActixOne database, you can

compare a predicted model against another predicted model or an
existing actual network
The results of these comparisons are shown on the map and it is possible
then to drill down and see exactly how the survey data compares. The
following two types of network performance comparisons can be performed:
 Compare by Area (select an area from a list)
 Compare by Location (specify a radius around coordinates or a

selected point)
The Compare Networks In Area page
You can use the slider control to select the number of networks to compare.
Underneath the slider, a tab is shown for each network, showing various
filters that you can use to narrow the comparison criteria.

You can also perform a delta comparison on either of these two pages. A
delta comparison calculates the difference in values between the two
networks and displays the results on the map. Note that with more than two
networks, you can no longer check the Delta Comparison box.
Comparing the performance of two networks
Two graphs show on the left of the page contain the following information:
 The scatter chart's x-axis contains the values of the attribute

selected, while the y-axis indicates the number of occurrences. A
vertical line on the chart indicates the position of the value entered
for the comparison. It is possible to use the check boxes to switch
the values on or off on the map.
 The bar chart has PDF on the left and CDF on the right on the y-
axis, whereas the x-axis contains the values of the attribute
selected.
Comparing by area
The Compare by Area page uses map attributes to compare networks in a
defined administrative area, such as a state or county. To compare within
an area, perform the following steps.
1 Select the area.
2 Specify the characteristics of Network 1, Network 2 etc. over a

certain date and time range, including any optional properties.
3 Click the Compare button.

Note It is possible to modify and to
customize the names of the networks. To do
this, click the name of the network on the
pane, type the name you prefer, and press
Enter on the keyboard.
The Offset option (which is available for both networks) makes it possible
to include a value to either network in order to adjust the continuous values
before running the analysis. This means that ActixOne can display multiple
attributes on the map at once – each attribute offset from another by the
amount specified. This option can be used for troubleshooting problems on
networks.
The Property filter displays results based on a selected file property and
value. Only those surveys that are tagged with the chosen file property can
generate reports.
Comparing by location
The Compare by Location page uses map attributes to compare networks
in a defined radius from a specified location, such as a town or a city. To
compare from a location, perform the following steps.
1 Select the distance and enter the name of the location.
2 Specify the characteristics of Network 1, Network 2 etc. over a

certain date and time range, including any optional properties.
3 Click the Compare button.
Note It is possible to modify and to

customize the names of the networks. To do
this, click the name of the network on the
pane, type the name you prefer, and press
Enter on the keyboard.
The Offset option (which is available for both networks) makes it possible
to include a value to either network in order to adjust the continuous values
before running the analysis. This means that ActixOne can display multiple
attributes on the map at once – each attribute offset from another by the
amount specified. This option can be used for troubleshooting problems on
networks.
The Property filter displays results based on a selected file property and
value. Only those surveys that are tagged with the selected file property
can generate reports.

Delta comparisons
The Delta Comparison check box in the Network Comparison module can
be used to plot the delta value between two networks or time periods in a
defined area. Select this check box to compare parameters of the two
networks and to display the resulting delta distribution chart (note that a
scatter plot is not displayed on the map).
The Delta Comparison checkbox
Notes A delta comparison needs both

network parameters to use the same format
group and to use continuous values (i.e. not
discrete values). If you run the analysis
between parameters with different format
groups or using discrete values, an error is
displayed.
Additionally, note that when a delta

comparison is performed the result is always
calculated as Network 2 - Network 1.

Investigating problems
The Problem Investigation module presents an interface for looking into
key problem areas and events that have occurred on the network and are
stored in the ActixOne database. Operators can see the results of queries
down to a cell level, view the attributes of problems, and understand the
conditions.
Investigating network problems
Using the Problem Investigation module, you can perform the following
two types of operations:
 Searching for network events, such as handover failures and

dropped calls on GSM networks, and viewing detailed information
about those events
 Investigating defined geographical areas and locations for

information about network events that have occurred
Network event investigations

The Network Event Overview section is used to run an analysis across a
specified network and over a specified date and time range. You can drill
down the results – from a high level overview to local, sector-level details.
The results of the analysis across various areas are listed in the table below
the search options – in this example the results show the voice calls events
occurring for the CDMA technology across two areas – west and south.

Viewing events for a region
As shown above, by double-clicking the name of a particular region you can

see a pie chart depicting the type and number of network events that have
occurred in that region.
Viewing events at a market level

In turn, double-clicking the name of a region in the events table changes
the view to the number of events that occurred in the markets in that
region. Double-clicking a market name shows all sector events in that
market, the relevant sector, the number of failures and successes, and the
corresponding failure rate. To view the details of a network event, select an
entry in the table.
The following example shows that a third of calls have been dropped by a
particular sector. It is possible to view a summary of the event below the
sector list, including an event time and a diagnosis or explanation of the
event.
Viewing events at a sector level
More information about the possible reasons for the failures can be found by
selecting an attribute from the Attributes drop-down list – for instance
choosing the attribute that shows throughput. Attributes are configured by
administrators using the Attributes page in the Administration module.
Opening the Legends map control shows how each color relates to certain
values. (The colors and values used here depend on the information being
viewed as well as how ActixOne has been configured by the administrator.)
In addition, you can determine what information is shown on the map. For
instance, you could choose to show lines from the serving sector to the
event in order to see the relationships more clearly.
Click the Property Filter checkbox to select the properties you want to
include in the filtering of the results. Only surveys tagged with the selected
file property generate reports.
Therefore, to search for network events, it is necessary to first specify a
date and time scope, then to select a network and an event analysis, and,
optionally, to select an attribute to display the results with a color coded
key. The results can then be filtered using the property filters.

For a more detailed view of the event, double-click the event icon on the
map to launch the event in the Survey Event Details page. Here you see a
fuller description of the event – including information about the sector.
Using the legend and the Show drop-down list together, you can get a clear
picture of the reasons for the event.
Viewing the details of the event
Just under the Event Details section heading is the Drill Down button. Click
this button to perform Layer 3 analysis (see p97).
Investigation plots
The Investigation Plots section of the ActixOne client is used to view
network information across defined geographical areas and export reports.
Two types of views can be selected:
 Plot by area
 Plot by location
Plot by area
The Plot by Area page shows available network information across an area
defined by local administrative boundaries, such as county and state
boundaries.

Plotting events by an area
Plot by location
The Plot by Location page shows available network information within a
radius defined by a specified distance from a named location, such as a
town.
Plotting events from a location
The Investigation Plots page helps operators to view analyses of

networks in one of two ways – how the results for the Plot by Area and the
Plot by Location options are displayed is the same in both cases - the
result of the analyses shows where network problems occur.

Managing survey data
The Survey Management module provides access to all the drive test data
that is available in the ActixOne database. Operators can use this module to
locate test and measurement data quickly and to maintain a record of notes
and comments associated with each survey and device in the form of user-
defined properties.
This can be used, for example, to add extra information about who collected
the survey, why the survey was collected as well as information about the
configuration of the logging equipment that might be important (for
instance, if there was an attenuator used). It can also be used to tag
surveys that are of interest, which helps provide convenient searching.
There are two main pages: Browse, and Browse by Sector/Site. Both
pages allow you to set up a search filter to find the required surveys.
At the bottom of the page, select from Files or Devices from the dropdown
selector and click Browse to start the search.
You can cancel the search at any time by clicking the Cancel button.
The results of the search are displayed on the map, listed in a table, and
color-coded so that individual surveys can be identified easily. By default,
ten results are shown and the remaining results can be accessed using the
Next and Previous controls at the bottom of the table. To show more than
ten results, select the Show drop-down list at the top-right hand of the
table and then select an option, such as 10, 20, 50, or 100 results.
Click on a survey marker on the map to display a list of options (see p201).
The results of browsing for surveys
You can use these browsing methods for narrowing the search:
 Date/Time scope
Select the start and end dates and times for the survey (see p88).
 Network
Select the network technology for the survey.

 Location
Identifies files that pass within a defined distance from a selected
geographical location (for example, Seattle). Browse page only. See
p197.
 Area
Shows all surveys and log files that pass through a selected
geographical area. Browse page only. See p198.
 Device
Displays the files collected from a specific collection handset or
scanner. Browse page only. See p198.
 Property Filter
Identifies files that have specific properties associated with them
('Collected by' = 'John Smith' and 'Campaign' = 'Spring Benchmark
Drive'). Browse page only. See p199.
 Source Path Filter

Shows files with source paths matching the sample text. Browse
page only. See p200.
 Sector/Site
Displays files for the 'where best server' sectors or sites on the
network. Browse by Sector/Site page only. See p200.
Browsing surveys
The Survey Management page Browse lets you locate surveys with
specific locations, areas, properties and devices.
The Location/Area, Device and Property filter panels can be activated by
checking the box on the right of each panel.
At the bottom of the page, select from Files or Devices from the dropdown
selector and click Browse to start the search.
You can cancel the search at any time by clicking the Cancel button.
Browsing surveys by location

Using this Browse page option to search for survey data by location, you
can locate all data collected within a specified distance of a specified
location. To browse by location, perform the following steps.
1 From the Location/Area panel, choose Location.
2 Check the box on the right of the panel.
3 Choose a specified distance from a set of geographical coordinates.
The location of the search result is indicated on the map with a green arrow,
as shown below.

Browsing by a named location
The Location feature automatically updates the display of the coordinates

at the center of the map. When you first view the map on the Browse
page, the field contains the coordinates currently at the center of the map.
Panning across the map updates these coordinates with new values.
Browsing surveys by Area

From the Survey Management page Browse, the Area section enables
users to locate all survey data that has been collected within one or more
selected geographic regions. Various region types can be configured by the
ActixOne administrator to be visible. This flexibility means that ActixOne can
be customized for the specific requirements of a particular business. For
example, an administrator could modify ActixOne so that the Area drop-
down list contains zip or postal codes, states, and counties. The box on the
right of the panel must be checked for the Location/Area panel to be active.
Additional region types are added by the system administrator. To work
correctly, region definitions must be provided in the MapInfo tab format.
The boundary of the selected geographic regions is displayed on the map as
a white line. Depending on the size of the regions, it may be necessary to
zoom out to see the regional boundary lines.
Browsing surveys by device

From the Survey Management page Browse, the Device panel is used to
locate survey data collected by a specific device, and is useful for locating
data submitted by a particular person, too. Check the box on the right of
the panel and select a device type from a list of handsets to locate all data
collected by that device, with the most recent listed first.

Device searching
If the system administrator has implemented a naming convention (or some

other mechanism) for log files and that allows the handset identity (IMEI or
IMSI) to be known, the list will display that identity in the list. All other
devices will be listed as, for example, "Unknown: Ericsson Handset" or
"Unknown: Nemo3GPP".
Browsing surveys by property

From the Survey Management page Browse, the Property Filter panel
lets you locate surveys and devices with specific properties. Any user-
defined properties can be used. Each search criterion consists of a property,
operator and value. For example, 'format' = 'Comarco'.
Check the box on the right to activate the Property Filter panel.
To add and remove search criteria, use the Insert and Delete buttons.
Each new criterion can be added as an AND or OR condition: for example,
'format' = 'Comarco' AND 'region' = 'Central'.
Property filter
Property Filter - allows you to select and use and previously defined
property filter from a drop-down list.
Four buttons control what you can do with the property filter definition:
Property filter properties - This button opens the Template Properties
dialog. This allows you to enter a description for the property filter, and to
specify whether the filter is for all users or just the current user.
Save property filter... - This button saves the current state of the
property filter under the existing name.
Save property filter as... - This button opens the Save Template dialog.
This allows you to enter a name for the property filter, and to specify
whether the filter is for all users or just the current user.
Delete property filter - Deletes the current property filter. You will be
asked to confirm this choice.

Operators
The following operators can be used to construct a property search filter:
 "=" is equal to
 "!=" is not equal
 'Contains'
 True if the value contains the selected text
 For example, all survey results where the region property

contains the value "Central" are returned
 '!Contain'
 True if the value does not contain the selected text
 For example, all survey results where the region property

does not contain the value "Central" are returned
 'Exist'
 True if the value exists
 For example, all survey results that have a region property

(i.e. where the property exists) are returned
 '!Exist'
 True if the value does not exist
 For example, all survey results that do not have a region

property (i.e. where the property does not exist) are
returned
Browsing by source path

From the Survey Management page Browse, the Source Path Filter panel
lets you locate surveys and devices with specific properties. Simply type in
the filter box some or all of the source path to find the related files. Note
that any backslashes '\' and forward slashes '/' will be accepted and treated
as identical.
Browsing surveys by sector/site

The Survey Management section's Browse by Sector/Site option enables
users to search for and to locate network sectors or sites, depending on the
button selection. Type the full name of the sector or site or any initial
letters, and click the Browse button. Click the down-pointing arrow for
more options that match the search entry.
Instead of entering the name of a sector, you can left-click on a sector to
select it, or left-click on the map to show a pop-up menu of up to 12 of the
sectors close to the clicked location and choose from one of those.

Survey action options
When you click the icon of a specific survey on the map, a number of
options are displayed and can be selected from the context menu. The
context menu provides actions that relate to the management of survey
files and their properties. These options are displayed in the image below.
Available survey action options
The following possible actions are available:
 View File Properties

Enables user-defined properties to be associated with the survey or
log (see p201).
 Download File
Downloads the selected .log file to a specified destination (see
p203).
 Delete File
Removes the log file from the system.
 View Event Details

Displays detailed information about the event on the Survey Event
Details page (see p204).
 Remove trail from map or Show trail on map

Toggles the display of the survey trial on the map.
 Create Spotlight Investigation task

If available, enables a task to be created for Actix Spotlight (see
p205).
 Add All Matching Results to Benchmarking Campaign /

Add Selected Surveys to Benchmarking Campaign
A Benchmarking campaign must have been configured by your
administrator for these options to be available. See p207.
You can select and perform operations on multiple files. To select multiple
surveys, press the Ctrl key and then select the surveys from the Surveys

table. To perform operations on the selected file or files, click the Actions
drop-down list arrow and choose an action from the list.
Managing file and device properties

The Properties dialog box enables users to view, add, edit, and remove
user-defined notes and comments (properties) associated with the selected
survey or device. For example, this option can be used to add extra
information about who collected the survey, why the survey was collected,
as well as any information about the configuration of the logging equipment
that might be important (such as if an attenuator was used). It could also
be used to tag surveys of interest for convenient future access.
The Properties dialog box displays a list of properties associated with the file
or survey and their values.
The Properties dialog box
To specify the properties of a single survey file

1 Select an individual survey result from the list or the map.
2 Click the View File Properties option.
3 In the dialog box enter the name of a property in the Property

field and its associated value in the Value field.
4 Click the Set button.
To specify a common value for all files that share the same property
1 Select an individual survey result from the list.
2 Click the Action drop-down list arrow and select the Set
properties on all matching results option.
3 Either enter the name of a new property or select an existing one

from the Property drop-down list and enter a value.

To specify the properties of multiple files
1 Select more than one result from the list by pressing the Ctrl key
on the keyboard while selecting.
2 Click the Action drop-down list arrow and select the Set
properties on selected surveys option.
3 Enter the name of a new property or select an existing one from

the Property drop-down list and enter a value.
To edit an existing property

1 Select it in the dialog box and then modify its Property and Value
fields.
2 Click Set to save the changes.
To delete a property
 Select it in the dialog box and then click the Delete button.
Downloading survey files

You can download a copy of the log file for the event by clicking the name
of the log file in the Survey section (or by selecting the Download File
option in the context menu for a selected survey). This opens a dialog box
that enables you to specify a name and a location for the file, as shown
below.
Saving a log file
Note that the interface displays a progress bar when large files are
downloaded.

Viewing event details
Selecting the View Event Details option from the context menu opens the
specified event in the Survey Event Details page. This page provides
more information about an event and lists the details of the survey,
including the device name, the date on which the survey was performed, an
associated log file, as well as the duration and the distance of the survey.
Viewing the details of an event
The Attributes drop-down list contains check box options that display
legend information on the map. This information, such as a handover state
or the power of a receiver, helps with troubleshooting, with understanding
more about the possible causes of an event. By selecting multiple attributes
from the list, you see these attributes side by side on the map at the same
time.
The Events for Survey section lists all events that occurred, the type of
event, the time it happened and a possible diagnosis. It is possible to select
an event from the event list or by clicking an icon on the map to see the
details of that event. In this example, a dropped call event, icon is
highlighted on the map, and the complete details of the event are displayed
to the left of the map.
To return to the Survey Management page, click the Back to previous
screen button.

Creating a Spotlight investigation task
If Spotlight forms part of the system installation, it is possible for you to
create Spotlight tasks in ActixOne for drive survey events. This enables
Spotlight operators to investigate the events, troubleshoot problems, and to
optimize the ActixOne system. Spotlight tasks are also visible in ActixOne's
Network Optimization module – here you can see what tasks have been
logged, modify some of their properties, and view their audit trail
information.
Note that you have two options when creating a Spotlight investigation
task: you can choose to create a task based on one or more selected
surveys or based on all results that match the selected survey. To create a
task, perform the following steps:
1 Select one or more surveys from the survey list.
2 Click the Actions button and choose either to create a task based
on the selected survey or on those results that match the selected
survey.
3 In the Create Spotlight Investigation Task dialog box, enter a

new Task Name.
Specifying the details of the Spotlight investigation task
4 Assign a Task Priority.
5 Write a Description of the work that needs to be done.
6 Assign a user to this new task.
7 The User-Defined Fields are custom fields that you can add and
populate when creating the investigation task. (Note that these

fields need to be defined during the system configuration by
administrators.)
8 Click Create Task to complete the process.
You are then asked if you want to view the task:
 If you click Yes, the Network Optimization screen opens with the
Task Management tab showing the new task.
 If you click No, a confirmation message is then displayed that the

task has been created.
If Spotlight is not installed, the option is visible in the context menu but it is
not available or active.
Note For more information about Spotlight

and how to use it to manage and fix tasks,
refer to the Actix Spotlight User Guide.
Adding surveys to a Spotlight investigation task

It is possible to add one or more surveys to a Spotlight investigation task
when performing survey management.
To add surveys to an existing Spotlight task, perform the following steps:
1 Open the Survey Management module and Browse for drive
surveys.
2 Select one or more surveys from the survey list.
3 Click the Actions button and select either Add Selected Surveys
To An Existing Spotlight Investigation Task or the Add All
Matching Surveys To An Existing Spotlight Investigation
Task option.
4 In the Add Files Into An Existing Spotlight Investigation Task dialog

box, enter the task's ID number in the Task ID field and then click
the Search button to find the task. If the task exists in the system,
the task ID and any description are displayed in the dialog box.
Specifying the relevant Spotlight task
5 Click the Add Files button to associate the file(s) with the task.
Once survey data has been added to a Spotlight investigation task, it is

possible to remove the survey data from the task using the Network
Optimization module.

Adding surveys to a benchmarking campaign
Benchmarking analyses are done using the Benchmarking tool in the
Network Optimization module. To be able to do an analysis, survey data
needs to be added to a benchmarking campaign (which must first be
defined by an administrator through the Administration module).
To add survey data to a campaign, perform the following steps:
1 In the Survey Management module, create a survey search,
specifying the properties that you want applied to the campaign.
For instance, you could choose to search for surveys in a particular
month of the year.
2 Click the Browse button.
3 From the results list, select one or more surveys.
4 Click the Actions button and choose either the Add All Matching
Results to Benchmarking Campaign option or the Add
Selected Surveys to Benchmarking Campaign option.
5 In the Benchmarking Campaign Data dialog box, provide a name

for the period and from the Campaign drop-down list select the
campaign to which the surveys belong.
Associating surveys with a period and campaign
6 Click the Add button to add the data to the campaign.

Configuring custom applications
The Custom Applications module allows you to launch user-specific URLs
or web links to reports. When you click a link name, the related URL is
launched in the module window.
The module includes a Manage Applications page, where you can define a
link Title that will appear under the Custom Applications module and the
link URL.
The Accordion Label field allows you to rename how this module appears
in the navigation panel on the left. Click on the button to the right of the
field – this changes to a Save button once you have entered a new name.

Index
create polygon, 45
3 Create Spotlight Task, 121
3D, 44 create Spotlight tasks, 205
Create Task, 71
A CSV, 89
About ActixOne, 20 Custom Applications module, 208
Access Control tab, 77 Custom Area, 45
add survey data, 207 Customer Experience, 11, 52, 164
add surveys to an existing Spotlight task, charts, 122
206 dashboard, 52
Admin, 20 example use cases, 172
Altitude Profile, 51 layer, 164
Antenna Visualization, 114 mesh, 164
Settings, 116 mini charts, 126
antennas module, 52
Additional Properties, 117
multiple visualizations, 118 D
Received Power prediction, 118 Dashboard module, 180
tilt, 116 data housekeeping, 64
area, browse surveys by, 198 Data Service Analysis
areas, 60 examples, 100
Attribute Picker, 139 Date / Time scope, 16
attributes, 60 date offsets, 147
Attributes Filter, 138 deep linking, 18
Audit Trail tab, 69 Deleted Files, 182
Delta Comparison, 190
B Details tab, 68
Background Maps, 41 device, browse surveys by, 198
benchmarking analysis Devices, selecting, 130
concepts, 177 Dock Panel, 19
performing, 179 Download, 185
Benchmarking module, 176 Download Attribute Report, 89
bin attributes, 133 download survey file, 203
Black List, 112 Drilldown, 93
blanks, searching for rows with, 183 Drilldown Layer 3 data, 97
browse surveys, 197
E
C Edit Filter, 88
Call Event Explorer, 90 Elements Picker, 148
Call Flow Analysis, 91 Event Options, 144
Call Trace, 122, 126 events displayed, 123
Cell Coverage Events Displayed, 144
bin lines, 34 Events Piechart, 91
footprint, 35 Excel reports, 77
layer, 34 Export Map, 44
Channel Analysis, 154 Export Sector Plots, 113
charts, 122
creating, 124 F
customizing, 125 Failed Files, 182
charts, mini, 126 feature group, 45
Co-channel filter, 135 File Status module, 181
Color Events by Diagnosis, 92 Filter, 79
Color Events by Sector, 92 filtering files, 183
Compare by Area, 188 filters, 139
Compare by Location, 189 Footprint, 33
configure tables, 128 Format Group Editor, 47
Coverage analysis, 105
create feature group, 45
G
Create Filter, 80
Generate ranges, 48

Get Cell Refs, 185 network elements, about, 8
Google Earth, 44 Network Event Overview, 191
Google KML, 89 Network Events, 29, 131
GRD, 89 Network Optimization
group events, 132 module, 57
tools, 136
H Network Traffic, 30
Home Location, 45 Networks, 25
hotspot view, 165 nulls, searching for rows with, 183
I O
Ignore, 184 offsets, date, 147
Indoor layer, 40 OMC, 8
inline linking, 18 operators for search filters, 200
Invalid Files, 181 overlapping sectors, displaying, 29
Investigation Plots, 194
P
K panel docking, 19
KML, 89 Pathloss, 37
KPIs, 61 Pilot Pollution analysis, 107
Pilot Pollution layer, 36
Pivot Table, 94
L
Layer 3, 97 Plot by Area, 194
Plot by Location, 195
Layers, 23
Points of Interest, 156
Legend, 47
configuring POI attributes, 157
line colors, changing, 32
files to display, 160
Lines to Neighbors, 31
Lines to Repeaters, 31 filtering values on the map, 158
importing a POI file, 156
location finder, 42
searching for, 160
location, browse surveys by, 197
visualizing POI attributes, 157
Lock, 145
Pollution Bin Line, 35
log in, 10
Pollution Sector Lines, 35
login errors, 11
polygon, create, 45
predictive data, 9
M Print Map, 44
Make Valid, 185 Problem Investigation module, 191
Manage Filters, 81 Processed Files, 181
map controls, 21 Properties tab, 71
map elements, filtering, 134 property, browse surveys by, 199
map layers, 23 purge records, 186
map providers, 42, 43
map scaling, 49
map zoom control, 22
R
Radio Network Analysis, 103
MapInfo, 89
Received Power, 38
maps, 60
Maximize Panel, 20 Received Power prediction, 118
measure distances, 50 records, purging, 186
Reports tab, 74
mesh, 12, 122, 126
Customer Experience, 164 Reprocess, 184
Request Queue tab, 76
tier, 168
Microsoft Excel reports, 77 Retrieve new recommendations, 155
MIF, 89
mini charts, 68, 126 S
Missing Neighbor Footprint, 33 scaling, 49
Missing Neighbor Lines, 34 Scope, 84
Missing Neighbors analysis, 109 Search for Elements, 148
search templates, 153
N Sector Footprints map layer, 161
navigation menu, 12 sector, browse surveys by, 200
Neighbor filter, 135 sectors, select multiple, 23
Network Comparison module, 187 Select Attribute, 26, 27
select Custom Area, 45
network configuration display, 14

select multiple sectors, 23 Templates, 145
select survey data source, 87 tier, mesh, 168
server-side reporting, 73 tilting the antenna, 116
Shortcut URL, 18 time filter, 16
source path, browse surveys by, 200 Time Picker, 144
Spotlight investigation task, 85, 205 Transient Data, 162
Stack Browser, 99 transient data, displaying, 27
survey data source, 87
Survey Event Details page, 186 U
survey file Unprocessed Files, 181
downloading, 203 Upload Survey Files, 119
Survey Layer, 137 user interface, 11
Survey Management module, 196
Survey Trail, 36
V
surveys, selecting, 201 View, 82
switch data, 112 View Event Details, 204
system date, 147
View File Properties, 202
View in Google Earth, 44
T View Properties, 185
TAB, 89 View Survey, 186
tables, 127
adding data, 128 W
configuring, 128 White List, 112
filtering, 129
WMS layers, 39
group data, 129
grouping elements, 127
Task List, 64 Z
Task Management tab, 64, 70 zoom control, 22
task types, 62 zoom to a selected area, 22
tasks, filtering by scope, 84

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Version 6.0.

ActixOne Version 6.0.0 GA User Guide edition 1 2

About ActixOne .............................................................................................. 8

Visualizing the customer experience ............................................................... 52

Optimizing the network ................................................................................. 57

ActixOne Version 6.0.0 GA User Guide edition 1 3

ActixOne Version 6.0.0 GA User Guide edition 1 4

Comparing networks ................................................................................... 187

Managing survey data ................................................................................. 196

ActixOne Version 6.0.0 GA User Guide edition 1 5

 optimizing networks – see Visualizing the customer experience,

 managing files – see Examining the survey file status, p181

 managing surveys and call traces – see Managing survey data,

 viewing the performance of networks – see Comparing networks,

 investigating problems – see Investigating problems, p191

Using the help

The User Guide's web interface

ActixOne Version 6.0.0 GA User Guide edition 1 6

ActixOne Version 6.0.0 GA User Guide edition 1 7

How ActixOne works with data

ActixOne Version 6.0.0 GA User Guide edition 1 8

Note In addition to these types of persistent

 When a predictive data file is selected, the View Survey button is

 It is possible to download a predictive data file, to get the cell refs,

ActixOne Version 6.0.0 GA User Guide edition 1 9

2 You can click the Advanced View button to display the

Remembering the user name

ActixOne Version 6.0.0 GA User Guide edition 1 10

2 In the Browsing history section of the General tabbed page click

The user interface

The ActixOne client interface displaying Customer Experience data

ActixOne Version 6.0.0 GA User Guide edition 1 11

3 The map pane

4 The mini chart pane

The navigation menu

 Network Optimization (p52)

ActixOne Version 6.0.0 GA User Guide edition 1 12

 Custom Applications (p208)

 File Status (p181)

 Network Comparison (p187)

 Problem Investigation (p191)

 Survey Management (p196)

ActixOne Version 6.0.0 GA User Guide edition 1 13

Sites and sectors viewed at a high level

Sites and sectors viewed at a moderate level

ActixOne Version 6.0.0 GA User Guide edition 1 14

Sites and sectors viewed at a close level

A sector's Properties dialog box

ActixOne Version 6.0.0 GA User Guide edition 1 15

Note The system locale is determined by

The following filter modes can be selected:

ActixOne Version 6.0.0 GA User Guide edition 1 16

Selecting a date relative to today

You can specify one of the following relative options:

 today, yesterday, last week, or last month

 the last configurable number of hours, days, weeks, months, or

ActixOne Version 6.0.0 GA User Guide edition 1 17

ActixOne Version 6.0.0 GA User Guide edition 1 18

The docked Chart panel

Dock and undock a panel

ActixOne Version 6.0.0 GA User Guide edition 1 19

The About screen

The About screen