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User Guide

Version 6.0.0

ActixOne

The content of this manual is provided for information only, is subject to change without

The content of this manual is provided for information only, is subject to change without notice, and should not be construed as a commitment by Actix. Actix assumes no responsibility or liability for any errors or inaccuracies that appear in this documentation.

Copyright © Actix 2012. All rights reserved. All trademarks are hereby acknowledged.

Contents About this User Guide 6 Using the help 6 Table of contents 7 Search

Contents

About this User Guide

6

Using the help

6

Table of contents

7

Search

7

Browse sequences

7

Favorites

7

Toolbar

7

About ActixOne

8

How ActixOne works with data

8

Predictive data

9

Getting started

10

Logging in to ActixOne

10

Log in

10

Login errors

11

The user interface

11

The

navigation menu

12

The network configuration display

14

Time filters

16

Copying data

17

Deep linking

18

Panel docking

19

The About screen

20

Accessing Administration

20

Keyboard shortcuts

20

Map controls

21

Map zooming

22

Selecting sectors

23

Map layers

23

Background maps

41

Location finder

42

Printing and exporting

44

View in Google Earth

44

Home location

45

Creating a Custom Area polygon

45

Legend

47

Map scaling

49

Distance and azimuth measuring

50

Altitude profiling

50

Visualizing the customer experience

52

The Customer Experience summary dashboard

52

Visualizing data trends

54

Using the summary table

55

Optimizing the network

Network optimization concepts

57

59

Tasks

59

Maps

60

Charts

60

Areas

60

Attributes

60

Key performance indicators

61

Tasks

61

About tasks

61

The Task List

64

Viewing task details

65

Auditing tasks

69

Contributing events

70

Task properties

71

Creating tasks 71 Server-side reports 73 Defining filters 79 Views 82 Filtering tasks by Scope

Creating tasks

71

Server-side reports

73

Defining filters

79

Views

82

Filtering tasks by Scope

84

Spotlight tasks

Removing survey data from a Spotlight task

Select Survey Data Source to analyze

85

85

87

Date/Time scope

88

Filters

88

Download Attribute Report

89

Exploring call events

90

Copy to Clipboard

91

Events Piechart

91

Call flow analyses

91

Color Events by Diagnosis

92

Color Events by Sector

92

Drilldown

93

Event Filters

94

Pivot Table

94

Layer 3 visualization using Drilldown

97

Data Service Analysis examples

100

Radio network analysis

103

Cell coverage

105

Pilot pollution

107

Missing neighbors

109

Export Sector Plots

113

Antenna Visualization

114

Uploading survey files

119

Create Spotlight Task

121

Upload Survey File Results dialog

121

Using charts

122

Chart features

122

Chart options

124

Create a chart

124

Customize a chart

125

Using mini charts

126

Using tables

127

Table options

127

Configuring tables

128

Selecting devices

130

Viewing network events

131

Group events

132

Displaying bin attributes

133

Filtering map elements

134

Apply an attribute filter

135

Perform co-channel filtering

135

Apply a custom filter

136

Network optimization tools

136

Survey layer

137

Attribute Picker

139

Event options

144

Time Picker

144

Lock

145

Templates

145

System date

147

Element search

148

Channel analysis

154

Points of interest

156

Sector Footprints

161

Transient data

162

Customer Experience in Network Optimization

164

Viewing Customer Experience attributes on the map 164 Viewing Customer Experience attributes on charts 170

Viewing Customer Experience attributes on the map

164

Viewing Customer Experience attributes on charts

170

Viewing Customer Experience attributes in tables

172

Example use cases for Customer Experience

172

Benchmarking

Benchmarking concepts

176

177

Campaigns

178

Analyses

178

Periods

178

Areas

178

Performing a benchmarking analysis

179

Dashboard

180

Examining the survey file status

181

Filtering files

183

Performing actions on selected files

184

Reprocess files

184

Ignore files

 

184

Make a file valid

185

Download

files

185

Download cell refs

185

View and manage properties

185

View

surveys

186

Delete data

186

Delete files

186

Purge records

186

Comparing networks

187

Comparing by area

188

Comparing by location

189

Delta comparisons

190

Investigating problems

191

Network event investigations

191

Investigation plots

194

Plot by area

 

194

Plot

by

location

195

Managing survey data

Browsing surveys

196

197

Browsing surveys by location

197

Browsing surveys by Area

198

Browsing surveys by device

198

Browsing surveys by property

199

Browsing by source path

200

Browsing surveys by sector/site

200

Survey action options

201

Managing file and device properties

202

Downloading survey files

203

Viewing event details

204

Creating a Spotlight investigation task

205

Adding surveys to a Spotlight investigation task

206

Adding surveys to a benchmarking campaign

207

Configuring custom applications

208

Index

209

About this User Guide The ActixOne system comprises several components, one of which is the

About this User Guide

The ActixOne system comprises several components, one of which is the Client interface. This purpose of this user guide is to describe the functionality, the user interface, and the features of that client, which will be described here simply as 'ActixOne'. Note that this means the other components that form the back end of the system, such as the web services, are not covered by this guide. For information about installing ActixOne, refer to the ActixOne Installation Manual, the ActixOne Call Trace Manual and the ActixOne Upgrade Manual. For information about operating and administering the system, refer to the ActixOne Administration Manual and the ActixOne Benchmarking Manual. These documents are available in .pdf format.

This guide introduces you to the role that ActixOne plays in network optimization and survey management by describing the most important key terms and concepts and by familiarizing you with the features of the system. This guide shows you how to use ActixOne to do various tasks, including the following:

optimizing networks see Visualizing the customer experience,

p52.

managing files see Examining the survey file status, p181

managing surveys and call traces see Managing survey data,

p196

viewing the performance of networks see Comparing networks,

p187

investigating problems see Investigating problems, p191

To learn more about how to make the most of this guide, refer to the Using the help topic below.

Using the help

This WebHelp version of the ActixOne User Guide employs a two-pane approach: the left-hand pane contains a table of contents, a search tool, a browse sequence and a list of any favorite searches and topics; and the right-hand pane displays the selected topic as a web page. In the area above the topic is the help toolbar, which has icons that enable you to perform various actions, for instance showing or hiding the table of contents and printing a topic.

or hiding the table of contents and printing a topic. The User Guide's web interface ActixOne

The User Guide's web interface

Table of contents

This contains the complete list of topics in the guide, arranged in a hierarchical and navigable structure. Items that have a book icon contain subtopics and can be expanded and collapsed. To hide the left-hand pane

from view, click the Hide navigation button

left-hand pane from view, click the Hide navigation button on the toolbar. Search This enables you

on the toolbar.

Search

This enables you to query the User Guide for topics that meet the search criteria that you provide. The results are ranked. If you want to reuse a search term after closing the User Guide, click the Add search string to

favorites button

section of your favorites.

string to favorites button section of your favorites. . The term can then be found in

. The term can then be found in the Favorite Searches

Browse sequences

This is a list of selected topics that provides an introduction to each of the main features, or modules, of ActixOne. It is suggested that you start at the top of the list and work down through each topic to get an overview of the

product. Click the Browse sequence of topics icon open the list when the navigation pane is hidden.

icon open the list when the navigation pane is hidden. on the toolbar to Favorites This

on the toolbar to

Favorites

This option displays any searches and topics that have been added as

favorites, using the Add topic to favorites button

can use these to locate quickly those subjects that you often search for and

to store topics that you want to bookmark. To remove a search subject or a topic, select its check box and click the Delete selected favorites button

check box and click the Delete selected favorites button on the toolbar. You . Toolbar This

on the toolbar. You

.
.

Toolbar

This helps you move through previously-viewed topics and to manage topics. Here you can open the browse sequence, show or hide the navigation pane, and add topics to your list of favorites. You can return to

the User Guide's front page by clicking the Go to home page button you can print the currently visible topic by clicking the Print this topic button .

visible topic by clicking the Print this topic button . and ActixOne Version 6.0.0 GA User

and

visible topic by clicking the Print this topic button . and ActixOne Version 6.0.0 GA User
About ActixOne ActixOne is a Web-based solution for the automatic reporting and geographical visualization of

About ActixOne

ActixOne is a Web-based solution for the automatic reporting and geographical visualization of network performance on maps. It provides an efficient way for engineers to analyze and optimize networks, and for network operators to compare the performance of a home network with competing networks. In order to enable operators to perform these tasks, ActixOne uses a single, centralized environment that features several different modules, displayed in the left-hand navigation menu (see p12), and each providing different 'views' of the network data so that engineers can compare multiple KPIs rapidly across an entire network.

For more information, see The user interface section on p11.

How ActixOne works with data

ActixOne uses survey data, predictive data (see the next topic), and call trace data (see the ActixOne Call Trace Manual for information on configuration and usage). Typically, the information displayed is derived from survey data test or measurement data, such as drive test, benchmarking, autonomous collection and agent-based collection systems, and from network configuration data. Essentially these consist of one or more mobile devices coupled with mechanisms for logging the messaging between the device and the network and for recording the geographical position.

Pipelines use queries and key performance indicators (KPIs) to measure whether a network performs successfully. In addition, quality performance indicators (or QPIs) are KPIs that are used in benchmarking (see p176), and are KPIs aggregated for an area over time to provide a historical comparison of network performance.

ActixOne collects data from a number of sources. One of these is benchmarking data, which is drive test data that has been collected from multiple technologies or networks to compare the KPIs from various technologies and networks (see the ActixOne Benchmarking Guide for configuration information). Another form of data is autonomous data, which is drive test data that has been collected using equipment installed on third- party fleet vehicles, such as taxis, buses, or delivery trucks. The equipment runs unattended and receives instructions from and sends data back to the operations center over a radio link.

There are physical elements that provide ActixOne with data. Called network elements, these are all the elements in the physical network, such as an Operations and Maintenance Center (OMC), switch, controller, site, or sector.

As part of the physical network, sectors are defined as a frequency that is served by a base station at a particular location. This base station, called a site, represents the physical address of one or more transmitting and receiving stations. For example, a site might represent a tower block on top of which there is both a GSM BTS and a WCDMA Node B, each of which might be subdivided into several sectors. The precise location of each of the sectors is recorded independently.

In ActixOne, a site's visualization can be customized depending on the needs of the organization. By default, a site appears as a dot with its

associated sectors radiating from it. However, if the systems engineers modify the context.ini configuration file, the sites on the map may use different icons.

Note In addition to these types of persistent data, ActixOne also supports transient data, cell data that is loaded into the system for a short period of time.

Predictive data

Data management helps to lessen the burden caused by increased network complexity and aims to integrate support into the network's operations. Using predictive data (which are projections about the future state of the network based on its actual state), it is possible to create more accurate predictions over a period of time.

Predictive data files are loaded into the ActixOne database so that it is possible to analyze a network by comparing it against a model. Analyzing predictive data also means that you can investigate the current model for either existing or for potential problems.

Note that predictive data files are not the same as survey data files - they cannot be viewed or searched for in the Survey Management module. However, they are listed in the File Status module. Predictive data files listed here have the following properties:

In the Survey column, they are marked with 'No' to indicated that the file is not a survey file

When a predictive data file is selected, the View Survey button is unavailable

It is possible to download a predictive data file, to get the cell refs, and to view its properties

In ActixOne, predictive data can be analyzed on its own through the Problem Investigation module (see p191). This enables users to view individual predictive data files that relate to a particular area and period of time.

In addition, the data can be analyzed by comparison through the Network Comparison module (see p187). Here, predictive data can be compared against drive test data or even against another predictive data model for a particular area and period of time.

Getting started ActixOne has been designed with ease-of-use and system usability as a priority. This

Getting started

ActixOne has been designed with ease-of-use and system usability as a priority. This section of the User Guide describes the user interface and the features of the ActixOne client, which here is called simply 'ActixOne'. It introduces users to the key common features of the interface as well as how to use them.

Logging in to ActixOne

To start ActixOne, open a Web browser and then enter the URL of the ActixOne server in the browser's address field. The browsers supported by ActixOne include Microsoft Internet Explorer (version 8 onwards) as well as Mozilla Firefox.

Log in

1 Depending on the security setup determined by the administrator, you may need to log in before you can begin using ActixOne. If so, you are presented with a login screen, as shown below.

so, you are presented with a login screen, as shown below. Logging in to ActixOne 2

Logging in to ActixOne

2 You can click the Advanced View button

in to ActixOne 2 You can click the Advanced View button to display the Remember Username

to display the

Remember Username check box. Select this option to have ActixOne show the specified name in the User Name field each time you log on.

name in the User Name field each time you log on. Remembering the user name 3

Remembering the user name

3 Enter a valid username and password and then click the Log In button.

Login errors

Note that if your network password changes, you may find that you are unable to log in due to a 403 HTTP error. This is as a result of the web browser using your cached (but now different) password. You can solve this by clearing your browser's cache. To do this in Internet Explorer, for example, perform the following steps:

1 Select Tools > Internet Options.

2 In the Browsing history section of the General tabbed page click the Delete button.

3 Clear the temporary Internet files and the cookie files and then click Close.

4 You may need to close and then reopen the browser before trying to log in again.

The user interface

The user interface for ActixOne has been designed for simplicity and ease of use. Each module is different, but there are broad similarities. For the Network Optimization module, the interface comprises these areas:

Optimization module, the interface comprises these areas: The ActixOne client interface displaying Customer Experience

The ActixOne client interface displaying Customer Experience data

1 Navigation menu Contains the list of modules available to users and administrators in the current installationfor example, Network Optimization, Benchmarking, Custom Applications, Customer Experience, Dashboard, File Status, Network Comparison, Problem Investigation, and Survey Management.

2 The Survey Data Source filter pane Allows you to narrow the data included in the various ActixOne analyses.

3 The map pane Used for plotting information on a map. The context date for the plotted information is shown at the top center of the map. You can select various information layers to be displayed, for example Surveys, Networks, Customer Experience, Indoor etc.

4 The mini chart pane Used for plotting information for a selected sector or mesh square on a set of mini charts. Double click on a mini chart to display it in a full-size chart window. See p126.

5 A display pane Used for configuring ActixOne and for working with data, or modifying the system, depending on the module that has been selected. For example, Network Optimization provides the tabs Task Management, Call Event Explorer, and Radio Network Analysis.

You can expand and contract the viewing area in any module either by clicking and dragging the dividers on the panes to the required size. Alternatively, you can click the dividers (called the 'accordion') to completely collapse the panes or to expand them to the last specified size. To make it easier to keep important information visible while working, you can dock and maximize panels, such as charts and tables.

To find out specific information about the navigation menu and the modules it contains, refer to the navigation menu topic below. If you want to learn more about the controls that are available on the map, refer to p21. Note that some of the map controls are only available in the Network Optimization module, and for this reason the controls that are specific to this module are covered on p136.

The navigation menu

The navigation menu, located on the left hand side of the ActixOne interface, enables users to choose the type of information to view. The menu items called modules are arranged in groups that are focused around particular tasks or user activities, such as performing system administration or investigating or managing network problems.

Depending on the configurations made by the administrator after the installation of ActixOne, the modules available in the navigation menu can include the following:

Customer Experience This summary dashboard allows network managers to visualize data relating to how customers perceive the network. If any issues are identified, the Network Optimization module provides a Customer Experience layer that allows for deeper investigation.

Network Optimization (p52) This enables engineers to make effective decisions about the network based on tasks that have been opened and events that have occurred in an area. Here the tasks are managed, the reasons for problems investigated or analyzed, and corrections recommended.

Benchmarking (p176) This enables network operators to perform historical and geographical benchmarking analyses. Automated benchmark reporting helps engineers to diagnose problems and to investigate the results using the underlying data.

Custom Applications (p208) The Custom Applications module allows you to launch user-specific URLs or web links to reports. The module includes a Manage Applications page, where you can define a link name and URL that will appear in the panel under the Custom Applications tab. When you click a link name, the related URL is launched in a new browser window.

Dashboard (p180) This provides a map-centric view of tasks, showing task volumes and the breakdown of tasks by problem, cause, action and who is assigned to the task.

File Status (p181) This displays status information relating to the processing of data survey files.

Network Comparison (p187) This shows comparisons of the performance of two networks over an area and over a period of time in order to standardize the integration of network infrastructure.

Problem Investigation (p191) This provides views of the conditions or attributes of key problems at a cell level, which enables operators to understand and fix them.

Survey Management (p196) This module provides users with access to drive test and measurement data as well as access to tools that maintain a record of notes and comments about each survey. You can search for and find drive survey files.

Reports This module contains links to various custom data reports, developed for different, bespoke ActixOne deployments.

Help This module contains a link to the ActixOne User Guide, an on-line version of this document.

The network configuration display

Sometimes, ActixOne maps can include a lot of cell site and sector information. To assist users by not crowding the interface with too much information, ActixOne modifies how much is displayed depending on the magnification of the map. When zoomed out, the sites and sectors are rendered as points to distinguish the sites and to make it easier to navigate the map and avoid the neighboring sites overlapping.

the map and avoid the neighboring sites overlapping. Sites and sectors viewed at a high level

Sites and sectors viewed at a high level

As the map is zoomed in, the points increase in size and are eventually rendered as sites with wedges for sectors.

are eventually rendered as sites with wedges for sectors. Sites and sectors viewed at a moderate

Sites and sectors viewed at a moderate level

At any zoom level it is possible to see the name and basic properties for a site or sector in a tooltip by placing the mouse pointer over the sectors.

in a tooltip by placing the mouse pointer over the sectors. Sites and sectors viewed at

Sites and sectors viewed at a close level

To modify the zoom level at which sectors and sites as well as other network properties are visible, use the Network settings in the Layers control. See the Map Controls topic on page 21.

To view more information about a sector, click its wedge. Sectors are shown as selected by their larger size and a bold outline. Double-clicking the sector opens an information box that displays the characteristics or properties of that sector. Depending on the amount of detailed information available for the sectors, you may need to expand the folders to drill down and find the required information.

the folders to drill down and find the required information. A sector's Properties dialog box ActixOne

A sector's Properties dialog box

Time filters

The time filter control allows operators to specify the period of time to report against. Only data collected at times falling in the defined period is presented in ActixOne's reports and analyses. The time filters are available in the Network Comparison, Problem Investigation, and Survey Management modules. A specialized version of the filter is available in the Network Optimization module.

When you use a page that provides a date range option, the format of the date depends on your system locale. If set to the US locale, the date will be in the format mm-dd-yyyy, while if you are in any non-US locale, the date format will be dd-mm-yyyy.

Note The system locale is determined by settings made in the Regional and Language Options section of Windows' Control Panel.

The following filter modes can be selected:

Context

Absolute

Relative

Once you have made the appropriate selection, click the Apply Changes button.

Context

This selects the context date around the task.

Absolute

Use this filter when you need to provide a specific start date or time and an end date or time for investigation. You can enter a date in the Start Date

and End Date fields or you can click the date picker

date from the calendar, and click the time picker icon to choose a time from

the clock.

click the time picker icon to choose a time from the clock. icon to choose a

icon to choose a

Selecting a start date from the calendar and an end time from the clock Relative

Selecting a start date from the calendar and an end time from the clock

Relative

Use this filter when you need to select from a number of options that are relative to the current date.

a number of options that are relative to the current date. Selecting a date relative to

Selecting a date relative to today

You can specify one of the following relative options:

today, yesterday, last week, or last month

the last configurable number of hours, days, weeks, months, or years

Copying data

There are times when it may be necessary to extract the contents of or data in tables in ActixOne. For instance, you might want to put the data in a spreadsheet or in a report.

The Copy to Clipboard button, which is available in the File Status and Problem Investigation modules, can be used to copy data to the Windows clipboard. From here it can be pasted into another relevant application.

The Copy to Clipboard button Deep linking ActixOne uses deep linking (also called "inline linking")

The Copy to Clipboard button

Deep linking

ActixOne uses deep linking (also called "inline linking") to create a hyperlink that points, or links, to a specific page. This enables users to obtain a shortcut URL for the page or report currently being viewed. This URL contains the results of the report, including the date and time scope, and network, device, and area information.

and time scope, and network, device, and area information. The deep link icon used to open

The deep link icon used to open the Shortcut URL dialog

By copying the URL from the Shortcut URL dialog box, you can then paste the link into an e-mail, an instant messenger program, or a web browser and open the page referenced by that URL.

In addition to referencing a page, a deep linking URL can include an operation that is executed on that page, such as a lookup operation. For example, you can use the Survey Management page to browse for a sector's survey file and then you can use the deep linking option to copy the resulting URL. If you then run the URL in a browser's window, the map will center on the specified sector and load the data from that lookup operation.

Deep linking is available in the Network Optimization, File Status, Survey Management, Problem Investigation, and Network Comparison modules.

Accessing the deep link URL for a report Panel docking When you are working with
Accessing the deep link URL for a report Panel docking When you are working with

Accessing the deep link URL for a report

Panel docking

When you are working with charts and tables, it may be easier to view the data if the panels are docked, and you can clearly see the map in order to select different sectors. When you dock a panel, the panel is added temporarily to the existing network optimization tabs, as shown below. You can also maximize a panel so that it fills the entire application window.

a panel so that it fills the entire application window. The docked Chart panel Dock and

The docked Chart panel

Dock and undock a panel

To dock a chart or table, perform the following steps:

1 Open a panel and click the Dock Panel button

.
.

2 Once it has been docked, you click the Restore This Tab button to return the tab to the panel format. Alternatively, you can close

the tab by clicking the Close This Tab button

.
.
you can close the tab by clicking the Close This Tab button . ActixOne Version 6.0.0

Maximize a panel

To maximize a panel, perform the following steps:

.
.

1 Open a panel and click the Maximize Panel button Alternatively, you can double-click the panel’s title bar.

2 After a panel has been maximized you can restore it to its previous size by clicking the Restore This Tab button. You can dock it by clicking the Dock Panel button. Or you can close it by clicking the Close button.

The About screen

For information about the version number of the ActixOne installation, right- click anywhere on the ActixOne interface and select the About ActixOne option from the shortcut menu.

select the About ActixOne option from the shortcut menu. The About screen In addition to information

The About screen

In addition to information about ActixOne, the About dialog box also includes useful links to third-party providers, such as to the terms of use for the Microsoft map data and to the designers of the icons used on the interface.

Accessing Administration

The Administration area includes numerous tools for creating and managing the ActixOne system, such as configuring nodes, identifying events, creating pipelines, specifying areas, and managing database query tables, and is only available to ActixOne administrators. To access Administration, right click on the interface and select the Admin option.

The Administration features are covered in depth in the ActixOne Administration Manual.

Keyboard shortcuts

Keys

Effect

Home

Go to the home location

Page Up / Down

Map Zoom in / out

+ / -

Map Zoom in / out

Keys

Effect

Shift + Click

Select a further element

Shift + Drag

Select elements in a rectangle on the map

Ctrl + Click

Deselect a selected element (or select a further element)

Ctrl + Drag

Map Zoom into a rectangle

Ctrl + Alt + Drag

Map Zoom into a circle

Hold Alt + multiple clicks

Draw the corners of a polygon on the map

Hold Alt + double click

Draw the last corner of a polygon on the map

Map controls

The map contains features that control what is displayed as well as how the map elements are displayed. These features enable you to search for locations and to measure distances, to print areas of the map, to modify what is shown on the map, and to set a home location.

The following general controls are available:

map zooming

map layers

location finder

printing

legends

map scale

distance measuring

home location

Note There are a number of additional map controls available in the Network Optimization module. Because these tools are unique to this module, more information about them can be found in the Network optimization tools topic on page 136.

Map zooming

The map zoom control

The map zoom control is located at the top left-hand corner of the map display. Hover the cursor over the control to expose the zoom tool and then click the pin icon to keep it open.

the zoom tool and then click the pin icon to keep it open. The map zoom
the zoom tool and then click the pin icon to keep it open. The map zoom

The map zoom control

You can zoom in or out using the following actions:

clicking the

in or out using the following actions:  clicking the and symbols on the control 

and

in or out using the following actions:  clicking the and symbols on the control 

symbols on the control

sliding the bar of the control towards the

the control  sliding the bar of the control towards the and symbols  using the

and

control  sliding the bar of the control towards the and symbols  using the mouse

symbols

using the mouse scroll wheel (scroll up to zoom in and down to zoom out)

double-clicking the map view to center and zoom to the selected point

using the Page Up and Page Down keys on the keyboard

Zoom in to an area

There are two ways for you to zoom to a selected area of a map. First, by pressing the Ctrl key and then dragging the mouse pointer, you can draw box area to which ActixOne will zoom when you release the Ctrl key.

to which ActixOne will zoom when you release the Ctrl key. Zooming to a box area

Zooming to a box area

Secondly, by pressing the Ctrl and Alt keys and dragging the pointer, you can draw a circle to which ActixOne will zoom when you release the keys.

to which ActixOne will zoom when you release the keys. Zooming to a circular area Selecting

Zooming to a circular area

Selecting sectors

If you want to select multiple sectors from the map at one time you can do this either by pressing the Ctrl key and selecting each sector individually or by pressing the Alt key and clicking on the map to draw an area. Double- click at the last point to complete the area. All sectors within the area are then selected. Sectors that are selected have a glowing halo around them.

Sectors that are selected have a glowing halo around them. Drawing a polygon to select sectors

Drawing a polygon to select sectors

Map layers

The map view is built up from a number of layers that are stacked on top of one another, each layer displaying a specific set of information. The final map view is equivalent to looking down from above onto the top of the stacked layers. By default, all coverage-related layers are arranged at the bottom, with the Background Map layer always the bottom layer. If you rearrange the layer order, this new ordering will be saved.

The control can be accessed by clicking on the Layers icon

located in the

left-hand corner of the map, as indicated in the image below. The map layer control enables users to customize the look and feel of a map by controlling

what layers are displayed and how they are presented.

by controlling what layers are displayed and how they are presented. ActixOne Version 6.0.0 GA User
The map layers control Depending on the configuration of the system, the layer options may

The map layers control

Depending on the configuration of the system, the layer options may enable you to modify action balloons, events, survey markers, networks, survey trails, and the type of map.

The layer control for the Network Optimization module contains options that are not available in other modules in ActixOne. More information about some of these unique elements can be found in the Network optimization tools topic on page 136.

found in the Network optimization tools topic on page 136. Some options for controlling map layers

Some options for controlling map layers

Click the pin icon in the top right-hand corner of the control to keep it open. The control displays a list of layers and map views. For each one of these, the layer control displays the following:

a checkbox that indicates whether or not that layer is to be displayed on the map

a slider to adjust the transparency of the layer

To show a layer on the map, select its checkbox. Select it again to hide it. Some layer options are configurable and as such can be clicked in the control (they are identified by their blue-colored text).

The attributes layer is available when you are performing network analyses in the Problem Investigation module.

Some layers are specific to Spotlight investigation tasks in the Network Optimization module, including the following:

cell coverage bin lines

cell coverage

pollution bin lines

pollution sector lines

cell coverage footprint

pilot pollution

The list of layers contains a series of default layers, however there may be

others listed because it is possible to create custom WMS layers

created, you can modify one of these layers by clicking its name in the list.

You can also delete it by dragging the layer to the recycle bin

can also delete it by dragging the layer to the recycle bin . Once . ActixOne

. Once

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Network layers You can adjust the properties of the network layer on the map in

Network layers

You can adjust the properties of the network layer on the map in order to change the size of displayed sites and sectors, to modify their transparency, and to show or hide labels. In addition, you can create attribute filters or perform co-channel filtering. These options are available by clicking the Networks option in the Layers control to open the Network Layer Properties dialog. The buttons at the top left of the dialog allow you to use templates for the network layer settings.

allow you to use templates for the network layer settings. Select a network type from the

Select a network type from the hierarchical left-hand list and use the sliders to adjust the properties of the sites and sectors. These include their size, the zoom level at which the sites or sectors appear on the map as well as their degree of transparency, and information in the form of labels and coloring. A sector label or how that sector is colored or filtered can all be based on an attribute, such as its BCCH value, or some transient data.

You can determine the attributes to show for these features. To do this,

click the Select Attribute button

features. To do this, click the Select Attribute button . See below for more information. ActixOne

. See below for more information.

the Select Attribute button . See below for more information. ActixOne Version 6.0.0 GA User Guide
Using Filters, you can change how sectors on the map are displayed depending on how

Using Filters, you can change how sectors on the map are displayed depending on how they match certain criteria, for instance to easily see all the sectors that share the same LAC value. For more information, refer to the topic on Filtering map elements on p134.

refer to the topic on Filtering map elements on p134. Use network data for network layer

Use network data for network layer properties

Clicking the Select Attribute button

which allows you to select particular attributes to show for the current

feature.

particular attributes to show for the current feature. opens the Attribute Picker dialog, 1 Click the

opens the Attribute Picker dialog,

1 Click the Network Data tab. Search the list of attributes by entering text in the search field at the top left.

2 You can also change how the attributes are presented - either as a list or in a tree structure - by clicking the Toggle List/Tree

Attribute Display button

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3 Click the Selected n of 5 dropdown to access the Labels, Color, Scale, Border Color, and Filter check boxes if you want to apply the current settings to these as well.

Choosing an attribute with which to label a sector 4 Select the attribute to display

Choosing an attribute with which to label a sector

4 Select the attribute to display and then click Apply.

For more information, see Attribute Picker on p139.

Use transient data for network layer properties

In the Network Layer Properties dialog, you can adjust how transient data is displayed on the map. The attributes for sector labels, colors, and filters can

be modified by clicking the Select Attribute button Attribute Picker dialog.

the Select Attribute button Attribute Picker dialog. which opens the 1 Click on the Transient Data

which opens the

1 Click on the Transient Data tab, select the data file from the File drop-down list and then use the Column drop-down list to select a column from the file that is to be used to label the sector. For instance, you can select a column that contains numerical values to display on the map alongside the sector.

2 Format groups enable you to determine how the values in the file will be represented as colors on the map. You can choose a pre- existing format group by selecting the Select Format Group option button and then selecting a group from the drop-down list. Alternatively, you can apply a new format group by specifying its properties, including the number of ranges, and the minimum and maximum values. Select the High Values are Better option if you prefer that the higher values are colored green and the lower values red.

Choosing transient data with which to label a sector 3 Click the Selected n of

Choosing transient data with which to label a sector

3 Click the Selected n of 5 dropdown to access the Labels, Color, Scale, Border Color, and Filter check boxes if you want to apply the current settings to these as well.

4 When done, click the Apply button.

Displaying overlapping sectors

In situations where you use different technologies, or different networks within the same technology, use the Size slider to make the sectors larger for the technology or network lower in the hierarchy shown in the Network Layer Properties dialog. Then both types of sector can clearly be seen, as shown in the examples below:

sector can clearly be seen, as shown in the examples below: Example showing a 'higher' technology

Example showing a 'higher' technology (WCDMA) with smaller sectors overlapping a 'lower' technology (GSM 1900) with larger sectors

a 'lower' technology (GSM 1900) with larger sectors Example showing a 'higher' network (GSM 1900) with

Example showing a 'higher' network (GSM 1900) with smaller sectors overlapping a 'lower' network (GSM 850) with larger sectors

Network event layer

The Network Event Layer Properties dialog box controls how network events are displayed on the map in the Network Optimization module. To access

this dialog box, click the Layers icon

Events option. The layer's properties include the zoom level at which events become visible on the map, whether any child events are also

visible, and the date and time scope for those events.

also visible, and the date and time scope for those events. and then click the Network

and then click the Network

Setting the properties of the network event layer You can also select each type of

Setting the properties of the network event layer

You can also select each type of event to be displayed or not.

When you have made your selection, click the green check button in the bottom right to apply the changes.

Network traffic layer

You can adjust the properties of the network traffic layer in order to change its visibility, the number of bands and the degree of transparency. This is done by clicking the Network Traffic option in the Layers control. Select the type of technology in the left-hand section of the dialog box and then adjust its properties as required.

the dialog box and then adjust its properties as required. Changing the properties of the network

Changing the properties of the network traffic layer

The top drop-down menu allows you to select from a list of existing Traffic templates. These templates can be created by your administrator from the Admin > Network Data > Templates page.

Lines to repeaters

It is possible to modify the properties of the lines drawn to repeaters on the map. You can adjust the line's transparency using the slider on the Layers control. Additionally, you can click the Lines to Repeaters link and choose to either hide or display borders on all the lines on the map.

either hide or display borders on all the lines on the map. Setting the properties of

Setting the properties of repeater lines

Lines to neighbors

ActixOne can help users to know the name and location of the sectors that were the serving sectors and neighbor sectors at the time of an event. This is done by displaying lines on the map, lines that connect the event and the serving cell. These lines can display data from a selected attribute.

These lines can display data from a selected attribute. The properties of neighbor lines You turn

The properties of neighbor lines

You turn the display on and off by selecting the Lines to Neighbors check box in the Layers control. Each type of source network available is listed in the left-hand pane and you select the type of target network from the Target Network drop-down list. If it is necessary to set different properties for incoming and outgoing lines, select the Use Separate Settings for Inbound check box and click the Inbound tab.

Add attributes

As with other map layer controls, you can customized the information displayed by the line by adding attribute labels. To add attributes, perform the following steps:

1 Select the Show Labels check box.

2 Click the Select Attribute button

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3 Choose an attribute from the list.

4 Click the Apply button.

When an attribute has no format group or ranges defined, the neighbor layer automatically generates ranges from the minimum and maximum values used across all selected neighbors.

Change line colors

To modify the color of the line, perform the following steps:

1 Select the Color option button.

2 Click the color box and choose the line's new color.

Create filters

Filtering results ensures that only the preferred lines are shown on the map. To create a filter, perform the following steps:

1 Click the Filter check box. The Filter dialog box opens automatically.

2 The default filter is to filter by distance, for instance where the distance of the neighbor should be more than five kilometers. If you want to filter by attribute, click the Distance option and from the drop-down list select Browse. Choose the attribute from the Select Attribute dialog box and click the Save button.

the Select Attribute dialog box and click the Save button. Browsing for attributes ActixOne Version 6.0.0

Browsing for attributes

3 Click the Save button to apply the filter.

Lines that do not meet the criteria of the filter can be hidden from the map when you click the Hide Unmatched check box. Otherwise the neighbor lines are drawn on the map at half width without borders and labels. In the example below neighbors that are less than five kilometers from the selected sector have been filtered and are drawn at half width.

sector have been filtered and are drawn at half width. Filtering neighbor lines Missing neighbor footprints

Filtering neighbor lines

Missing neighbor footprints

When analyzing missing neighbor data in the Radio Network Analysis tab of the Network Optimization module, you can adjust the size of the

footprints on the map. To do this, open the Layers control

the Missing Neighbor Footprint option. Change the size of the points,

making them larger or smaller using the slider.

the points, making them larger or smaller using the slider. and then click Modify missing neighbor

and then click

them larger or smaller using the slider. and then click Modify missing neighbor footprints ActixOne Version

Modify missing neighbor footprints

Missing neighbor lines

You can modify how missing neighbor lines are displayed on the map when viewing missing neighbor data in the Radio Network Analysis tab. Click the Missing Neighbor Lines option in the Layers control to choose the colors for addition, retention, and removal lines as well as to determine if the lines have borders. You can vary the lines' degree of curvature and their width.

can vary the lines' degree of curvature and their width. Modifying missing neighbor lines Cell coverage

Modifying missing neighbor lines

Cell coverage bin lines

When performing radio network analyses on Spotlight tasks, you can modify the properties of the cell coverage bin lines. To do this, open the Layers control and click the Cell Coverage Bin Lines option.

control and click the Cell Coverage Bin Lines option. Modifying the properties of cell coverage bin

Modifying the properties of cell coverage bin lines

In the Cell Coverage Bin Lines Settings dialog box you can use the slider to change the line's degree of curvature and you can choose whether it has a border, select the appropriate colors, and determine its width.

Cell coverage layer

The Network Optimization module's Radio Network Analysis tab displays cell coverage information on the map. You can modify the properties of this information through the Layers control by clicking the Cell Coverage option and using the slider to increase or decrease the size of the points cell coverage points.

or decrease the size of the points cell coverage points. Adjusting the cell coverage settings ActixOne

Adjusting the cell coverage settings

Cell coverage footprint

You ca adjust the size of the cell coverage footprints on the map when looking at Spotlight tasks in the Radio Network Analysis tab. (The footprints are the colored dots on the map.) To change the settings, open

the Layers control

dialog box, use the slider to increase and decrease the size of the footprints.

slider to increase and decrease the size of the footprints. and click the Cell Coverage Footprint

and click the Cell Coverage Footprint option. In the

and click the Cell Coverage Footprint option. In the Modifying the size of cell coverage footprints

Modifying the size of cell coverage footprints

Pollution bin lines

Pollution bin lines are unique to Spotlight tasks and are displayed on the map when you view perform a radio network analysis. To modify the way that the pollution bin lines are displayed on the map, open the Layers

control

bin lines are displayed on the map, open the Layers control and click the Pollution Bin

and click the Pollution Bin Line option.

Layers control and click the Pollution Bin Line option. Modifying the properties of pollution bin lines

Modifying the properties of pollution bin lines

Here you can control how the properties of the lines, including their width and colors, whether they have borders, and the degree of their curvature.

Pollution sector lines

It is possible to modify the way that ActixOne displays the lines on the map used to depict the connections between sectors involved in pollution. In the Network Optimization module's Radio Network Analysis tab, open the

Layers control

dialog box, use the sliders to adjust their width and curvature and choose

whether they have a border.

width and curvature and choose whether they have a border. and click the Pollution Sector Lines

and click the Pollution Sector Lines option. In the

and click the Pollution Sector Lines option. In the Modifying the properties of pollution sector lines

Modifying the properties of pollution sector lines

Pilot pollution layer

When investigating Spotlight tasks in the Network Optimization module's Radio Network Analysis tab, you can change the size of the pilot pollution points that are displayed on the map. To do this, open the Layers control and click the Pilot Pollution option. Move the slider to increase or decrease the size of the points.

the slider to increase or decrease the size of the points. Adjusting the pilot pollution point
the slider to increase or decrease the size of the points. Adjusting the pilot pollution point

Adjusting the pilot pollution point size

Survey trails

It is possible to modify the size of the dots used to indicate the path of a

survey trail on a map. To do this, open the Layers control

Survey Trail option. Move the slider on the Survey Layer Properties control to either increase or decrease the size of the dots.

control to either increase or decrease the size of the dots. and click the Modifying survey

and click the

increase or decrease the size of the dots. and click the Modifying survey trails You can

Modifying survey trails

You can also change the trail's degree of transparency on the map by adjusting the slider on the Layers control.

Attributes

As with survey trails, you can change the size of the dots used to indicate attributes on a map. From the Layers control, click the Attributes option.

From the Layers control, click the Attributes option. Modifying attributes Move the slider on the Attribute

Modifying attributes

Move the slider on the Attribute Layer Properties control to either increase or decrease the size of the dots. You can also change the attributes' degree of transparency on the map by adjusting the slider on the Layers control.

Pathloss prediction

This functionality is only available if the ActixOne prediction engine has been configured for use in your ActixOne system.

To view predicted Pathloss on the map, select a sector and check Pathloss from the Layers control:

map, select a sector and check Pathloss from the Layers control: ActixOne Version 6.0.0 GA User
Received Power prediction This functionality is only available if the ActixOne prediction engine has been

Received Power prediction

This functionality is only available if the ActixOne prediction engine has been configured for use in your ActixOne system.

To view predicted Received Power on the map, select a sector and check Received Power from the Layers control:

a sector and check Received Power from the Layers control: ActixOne Version 6.0.0 GA User Guide

WMS layers

Map layers are a way to display additional layers of information on the map, information that may be specific to the needs of a particular organization or department. A layer like this, called a web map services (WMS), is an image file that could display coverage prediction overlays, population density patterns over a geographical area, or traffic volume information on certain routes.

WMS layers can be added through the Add a WMS Layer icon

Layers control

and its properties, such as a label for the layer, one or more URLs where

the WMS layers are located, whether the layer is transparent or uses a background color, and any additional parameters needed by the server.

color, and any additional parameters needed by the server. in the . In the dialog box,

in the

and any additional parameters needed by the server. in the . In the dialog box, you

. In the dialog box, you provide the details for the layer

. In the dialog box, you provide the details for the layer Setting the properties of

Setting the properties of a WMS layer

You can group WMS layers together into folders, specified by Folder Path, as shown in the above example. Once in a folder, the individual WMS layer may not be reordered, only dragged to the waste bin icon at the bottom right of the Layers display.

You can add multiple server URLs by clicking the Add button

entering the relevant address. The SRS option refers to the spatial referencing system (SRS) used as the type of projection by the layer. The

server may require you to include a layer name and a style name.

To remove a custom WMS layer from the control, you drag the name of the

layer onto the recycle bin icon

you drag the name of the layer onto the recycle bin icon and then . ActixOne

and then

.
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Indoor layer This layer allows you to control the display of any configured indoor floorplan

Indoor layer

This layer allows you to control the display of any configured indoor floorplan images. The location of these images is shown by a building icon. The number to the right of the icon shows how many floors are present in the building floorplan.

shows how many floors are present in the building floorplan. From the Layers map control, click

From the Layers map control, click Indoor to open Layer Properties.

map control, click Indoor to open Layer Properties . Use the Level slider to set which

Use the Level slider to set which floor of multi-floor buildings will be shown on the map. Use the Visibility slider to set the zoom level at which the building icons will be replaced by floorplans.

level at which the building icons will be replaced by floorplans. ActixOne Version 6.0.0 GA User
Background maps The maps displayed in ActixOne are delivered by map providers. The types of

Background maps

The maps displayed in ActixOne are delivered by map providers. The types of map providers available depends on how ActixOne has been configured in the Administration module. The Background Map option in the Layers

control

types of maps. Depending on the provider the background maps can include

the following:

the provider the background maps can include the following: can be used to switch between the

can be used to switch between the map providers as well as the

Road maps with labels

Aerial or satellite images without any additional information

Aerial or satellite images with labels, such as road and place information

Terrain maps showing the altitude of the landscape

 Terrain maps showing the altitude of the landscape Various map types available ActixOne Version 6.0.0
 Terrain maps showing the altitude of the landscape Various map types available ActixOne Version 6.0.0
 Terrain maps showing the altitude of the landscape Various map types available ActixOne Version 6.0.0

Various map types available

Map providers

You can change which map provider's maps are displayed in the ActixOne client interface. Note that this depends on there being more than one provider configured for the system. To do this, click the Layers control and then click the Background Maps option. From the dialog box select the provider (and, optionally, the type of map).

box select the provider (and, optionally, the type of map). Selecting map providers Location finder The

Selecting map providers

Location finder

The map includes a location finder control to search for specific locations or sector names. The icon is located in the top left-hand corner of the map and is indicated in the image below.

corner of the map and is indicated in the image below. The location finder control To

The location finder control

To find a location, you hover the cursor over the control to expose the location finder and click the pin icon to keep it open. Type a location and press Enter.

pin icon to keep it open. Type a location and press Enter . Using the location

Using the location finder

The control accepts search requests for the following features:

town names

street addresses

latitudinal and longitudinal coordinates

sectors

If the location, or place name, cannot be found, ActixOne displays the closest matching location. If more than one place with the same name is found, the control displays the best-known place but provides all results in a list from which you can select the most appropriate one. For example, if you search using London, the map centers on London, England and the location finder drop-down list displays four towns in the United States also named London.

If you want to search for locations based on their geographical coordinates enter lat:<lat_value> lon:<lon_value>. To search for a sector, enter <sector_name> where that is the name of the sector or the initial letters or numbers of the name. Or use sector:network=<network_type>;<sector_name> where network_type is the name of the network, e.g. GSM, and sector_name is the name of the sector, e.g. ABC1. This differentiates between sectors with the same name on different networks.

Searching by map provider

You can search for a location using the maps of different map providers if multiple providers have been configured for ActixOne. To do this enter the search details and then click the map provider's button next to the search field. If you want to choose a different provider, click the down-pointing arrow and select an alternative.

click the down-pointing arrow and select an alternative. Selecting a map search provider ActixOne Version 6.0.0

Selecting a map search provider

Printing and exporting You can print or export a copy of the map as it

Printing and exporting

You can print or export a copy of the map as it is currently seen on the screen, i.e. at the same zoom level and with the same map layers. To do this, click the Tools button and then click the Print Map or Export Map (as a .JPG format file) options, as indicated in the image below.

.JPG format file) options, as indicated in the image below. Printing or exporting a map Note

Printing or exporting a map

Note IE 9 or Firefox 7 are required to support exporting the Legend to a JPG file.

View in Google Earth

You can view the current map area in 3D in Google Earth, by opening the Tools options and selecting View in Google Earth. You should then see a display similar to this:

Earth . You should then see a display similar to this: The 3D Google Earth view

The 3D Google Earth view

Home location

The Home Location option is used to set the map to the current latitude,

longitude, and zoom level. To do this click the Tools button

and click the Remember Home Location option. After setting the home location you can return to the specified place on the map either by pressing the Home key on the keyboard or by selecting Tools > Go To Home Location.

or by selecting Tools > Go To Home Location . on the map Creating a Custom

on the map

Creating a Custom Area polygon

The Custom Area option from the Tools button menu is used to define an area polygon that can be used in Survey Management, Network Optimization, and within Pipelines, without needing to use MapInfo.

Once you select the option, the Custom Areas dialog opens. From here you can select a feature group or a single feature, or define a new group or feature.

group or a single feature, or define a new group or feature. The Custom Areas dialog

The Custom Areas dialog

You may want to click the button Add a new feature group if you want to define several related features. Add a new feature group if you want to define several related features.

To define a feature polygon, click the button Define new feature . Define new feature.

Use the left mouse button to select corners of the polygon, specifying the last corner with a double click.

Enter a Name for the polygon and click the Save Feature button.

Name for the polygon and click the Save Feature button. Drawing the polygon The finished polygon

Drawing the polygon

The finished polygon is still shown on the map, and can be selected for edit or deletion from the drop-down menu.

Select the Save this feature and close button to save the polygon.

Save this feature and close button to save the polygon. The finished polygon added to the

The finished polygon added to the group

This new custom areaor the entire groupcan now be selected in area- based analyses.

Legend The Legend tool, which is a feature of all map-based modules in ActixOne, shows

Legend

The Legend tool, which is a feature of all map-based modules in ActixOne, shows you information about the results of searches and survey data and enables you to modify how that information is displayed on the map. In this way, the tool can be used both to help you find network elements as well as to understand and diagnose problems. To open the Legend, place the

mouse pointer over the control

open the Legend , place the mouse pointer over the control and click the pin icon

and click the pin icon to keep it open.

over the control and click the pin icon to keep it open. Using the Legend The

Using the Legend

The Legend contains format groups and these can (if ActixOne is so configured) contain multiple subgroups that can be expanded to display - and collapsed to hide - the items they contain. For instance, the WCDMA group could contain a format subgroup called "SC" (that contains all the sectors) and another called "Vendor" (that contains the owners of the cell site). To open a group, click the arrow next to its name. Click it again to collapse the group.

Each group contains items that relate network features to colors and values, and it is this relationship that enables you to recognize easily the information that is displayed on the map. For instance, if the GSM group contains a BCCH subgroup, this lists the BCCH values and assigns them a color. The check boxes on the right-hand side of the legend show or hide features on the map, depending on the module being used. Select a parent group's check box to hide or show all child items or select each item individually.

Customizing format groups

By default, each format group assigns a range of colors to the attribute values of the network elements. These are used to color sectors, attribute or survey bins, and so on. However, this relationship can be customized to help you find easily the network elements or the specific values you are looking for, such as when you are looking for BCCH values within a certain range. To customize the format group and its value-color relationship, click the group item in the Legend or, if you are an administrator, using the Format Group Editor option in the Administration module.

Customizing format groups Add and remove ranges To add a range to the list, click

Customizing format groups

Add and remove ranges

To add a range to the list, click the Add range button

To remove a range from the list, click the Delete range button

You can modify the values. Some format groups have a single value while others have minimum and maximum values.

You can choose a different color for a value. To do this, click the color associated with the value and choose another.

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.

Automatically generate ranges

You can generate a set of format group ranges based on a minimum and a maximum value and the number of ranges. Click the Generate ranges

button

and the number of ranges. Click the Generate ranges button to open the range autogeneration dialog.

to open the range autogeneration dialog.

ranges button to open the range autogeneration dialog. The range autogeneration dialog ActixOne Version 6.0.0 GA

The range autogeneration dialog

Revert changes

Format groups are either specified on a per-user basis (and, as such, are stored as user settings in the database), or are available to all users. If you make changes to a format that you want to undo, you can revert the format group to its default, the global format group. To do this, click the Revert

user format group button

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.

Note In order to edit global format groups, you need to be assigned to the FormatGroupAdmin.SuperUser role. Users without this assignment can edit their own user format groups only. To toggle between global and user format groups, click the button. If this button is gray, you are editing your own user format group.

global and user format groups, click the button. If this button is gray, you are editing

Map scaling

A scale indicator is located at the bottom of the map, in the center, as indicated in the images below. You can use this tool to switch between imperial units (miles, yards, and feet) and metric units (kilometers and meters).

yards, and feet) and metric units (kilometers and meters). Changing the map scale indicator To change

Changing the map scale indicator

To change between units, click the scale indicator. Click it again to revert to the previous setting.

Distance and azimuth measuring

To measure the distance between two objects on the map, such as between two sites or from a site to a landscape feature, click the ruler icon on the map (located near the map scale indicator) and then click on the map and draw a line from the one point to the other.

on the map and draw a line from the one point to the other. Measuring distances

Measuring distances and azimuths on the map

The unit of measurement depends on the selection on the map scale indicator. Changing the unit of measurement on the map scale indicator changes the unit used on the line.

Note that in addition to the tool displaying the distance between the two points, the indicator also shows the azimuth.

Altitude profiling

When investigating network events, it can be useful to understand how the features of the landscape might affect call quality. Using the Altitude Profile tool you can draw a line on the map and see a graphical representation of the changes in altitude along that line. By default, the unit used to describe the height of the landscape features is the same as that which is specified for the map scale.

is the same as that which is specified for the map scale. The Altitude Profile option

The Altitude Profile option

To do this, click the Altitude Profile button on the map and draw a line on the map. Move the mouse pointer either along the line in the Altitude Profile window or on the map for more information, including the coordinates. Double-click the profile window's title bar to maximize the window and then double-click the title bar again to restore it to its original size. If you need to move the map in any direction after drawing a profile line you can use the direction keys on the keyboard.

When you change the map scale (for instance, from feet to meters), the units used for the altitude profile change automatically. Therefore, if the map scale is in meters and you wish to view the altitude profile in feet, you need to change the map scale's units measurement.

you need to change the map scale's units measurement. Measuring altitude changes between sectors Note The

Measuring altitude changes between sectors

Note The Settings Editor section of the Administration module contains the keys used to enable the profiling service. For more information about these settings, refer to the ActixOne Administration Manual.

Visualizing the customer experience The Customer Experience feature uses in a combination of geolocated Call

Visualizing the customer experience

The Customer Experience feature uses in a combination of geolocated Call Trace data, and business data from customer data files 1 (which includes latitude and longitude information), and presents this data to be visualized.

This section describes the Customer Experience summary dashboard, which displays Customer Experience information by selected geographical area.

You can examine Customer Experience data in more depth using the Customer Experience layer in the Network Optimization module (see p164).

The Customer Experience summary dashboard

The Customer Experience module provides an overview of your network, displaying attributes that provide insights into how customers perceive their network experience.

Use the calendar control at the top of the map area to ensure you are looking at appropriate data, and click the appropriate Daily/Weekly/Monthly button at the top left to match the duration of the period of interest. The screen may then look similar to this:

of interest. The screen may then look similar to this: The Customer Experience summary dashboard, showing

The Customer Experience summary dashboard, showing the California area

1 For details of the customer data file format, see the CE tech pack information in the ActixOne Technology Packs Guide.

From the dropdown list, select the Area of interest (CALIFORNIA in the above example). You might start at a higher level view (for example, USA) in this case, you can double click on a component area to drill down to it. If you need to return to a previous view of the map, click the button on the right of the dropdown list:

the map, click the button on the right of the dropdown list: At the top right,

At the top right, a summary section displays a set of pie charts relating to all successful calls made during the selected period. To highlight details of a chart, hover the cursor over the area of interest:

On the left, a filter panel allows you to refine the data selection.

To apply the changes, click the button at the lower right:

To apply the changes, click the button at the lower right: From the lower left, you
To apply the changes, click the button at the lower right: From the lower left, you
To apply the changes, click the button at the lower right: From the lower left, you

From the lower left, you can select a Customer Experience attribute, and toggle between the Top 10 / Bottom 10 counties. The Legend in the top right of the map display shows exact numeric values for each county.

right of the map display shows exact numeric values for each county. ActixOne Version 6.0.0 GA

Visualizing data trends

You can also see how the data is trending by clicking the button beside the Daily/Weekly/Monthly buttons:

clicking the button beside the Daily/Weekly/Monthly buttons: The result is shown in the bar charts on

The result is shown in the bar charts on the lower left and on the map. The map shows areas in red where the attribute has increased, in green where the attribute has decreased, and in grey where the attribute has remained unchanged.

and in grey where the attribute has remained unchanged. The bar charts show how much the

The bar charts show how much the value of the attribute has changed.

In the example here, the two areas on the left have both increased slightly (the red parts of the column show the increase from the previous grey value), whereas for the area on the right, the attribute value has dropped to zero (the green column shows that the previous value was high but has reduced to zero as there is no grey column visible).

high but has reduced to zero as there is no grey column visible). ActixOne Version 6.0.0

Using the summary table

At the bottom of the Customer Experience display, a table allows you to explore the numeric values in detail. Initially the table displays the component areas making up the main Area selection (this example shows counties of California). No other information is shown, so we need to configure the table as required.

is shown, so we need to configure the table as required. Click the top left table

Click the top left table button to open a selection of Customer Experience attributes. Click on each of these to toggle its use.

attributes. Click on each of these to toggle its use. Click on the top left button

Click on the top left button again to close the selection window. Note that the selected attributes are now displayed as columns in the table.

the selected attributes are now displayed as columns in the table. ActixOne Version 6.0.0 GA User

Clicking the other button on the left hides all rows without data, making it easier to see the information of interest.

data, making it easier to see the information of interest. You can also click the column

You can also click the column headings to sort the data. The small arrow shows whether the sort direction is increasing or decreasing.

arrow shows whether the sort direction is increasing or decreasing. ActixOne Version 6.0.0 GA User Guide
Optimizing the network The Network Optimization module is designed to enable engineers to make fast,

Optimizing the network

The Network Optimization module is designed to enable engineers to make fast, effective optimization decisions using their detailed local knowledge. It aims to reduce the time and effort spent on radio planning, optimization, and troubleshooting. By streamlining the daily activities of radio optimization engineers, this module promotes communication between and within engineering teams. The different sections of the module interface are described in the section The user interface on p11.

The top left panel, Select Survey Data Source to analyze, controls which data will be used to populate the various Network Optimization analyses. You can follow one of two workflows when using the Network Optimization module:

Task-based analysis Work on tasks shown in the Task List to resolve issues. You can use the Task List's Scope and Filter buttons to refine the tasks shown in the list. In the Survey Data Source area, the top button should be selected.

Area-based analysis Start from a geographical area and manually identify and investigate problems. Use the Survey Data Source buttons below the top button to specify the area of investigation. You can drill down to Layer 3 Data Service Analysis directly from call events by double-clicking an event symbol on the map.

The module displays several separate tabbed pages below the map, providing different options on each in order to help engineers view tasks, manage benchmarks and events, and to analyze the network. The available tabs include the following:

Task Management

Call Event Explorer

Radio Network Analysis

Note The Call Event Explorer and Radio Network Analysis tabs are unavailable unless a Spotlight-enabled task has been selected from the task list.

The Network Optimization module The Task Management tab lists all tasks that belong to, or

The Network Optimization module

The Task Management tab lists all tasks that belong to, or are logged for, a particular area of the network. Tasks are one of the key features of ActixOne and managing them forms a regular part of the daily activities of users and operators. There are several different types of tasks but in general they are created when performance alerts occur, such as when a check fails or there is no traffic on the cell. Users can then work with the tasks, assigning them a priority and investigating the reasons for the alert. After investigating and then fixing the event, the task can be closed. For more information, see p61.

The Call Event Explorer tab is only available when a Spotlight-related task has been selected from the task list. This tab provides operators with a detailed analysis of critical failure events. Based on the drive test data provided for the analysis, ActixOne generates automatically root-cause diagnostics for the most common subscriber problems for example, dropped calls. For more information, see p87.

Direct links are also available to the Call Event Explorer tab from a panel below the Date/Time scope panel on the left:

from a panel below the Date/Time scope panel on the left: Opening an event in Call

Opening an event in Call Event Explorer

The Radio Network Analysis tab is only available when a Spotlight- related task has been selected from the task list. This tab can be used to examine the performance of the radio network, including the following:

coverage and overspill analysis (see p105)

pilot pollution (see p107)

neighbor list analyses (see p109)

Network optimization concepts

There are a number of concepts and elements that are important to using and the Network Optimization module. These include tasks and their role, maps and charts, areas (sometimes also known as clusters), network attributes, and key performance indicators (KPIs). These are explained in further detail below.

Tasks

Tasks are a key feature of ActixOne and the role of managing them typically forms part of the daily activities of users and operators. Displayed in the Task List in the Network Optimization module, tasks are created when performance alerts occur, such as when a check fails or when there is no traffic on the cell. Each task is assigned a priority. After investigating and fixing the event, the task can be closed.

For a more detailed description of tasks and their features, refer to the About tasks section on p61.

Maps

ActixOne uses maps to display sites and sector wedges, event icons, and neighbor relationship lines superimposed over geographic information for the selected area.

Charts

Charts display attribute data over a particular period of time for the currently selected sectors. Poorly performing sectors will stand out from the other sectors. Charts can be modified by adding or removing attributes to suit the requirements of the analysis and different levels of granularity can be used to assess the data.

You can find out more about charts and how to use them from the Using charts topic on p122.

Areas

For the Network Optimization module, areas are a way for network operators to organize networks. In ActixOne, areas are used to group sites and sectors geographically. There are currently two types of areas: reactive and proactive.

Typically, reactive areas are defined by the area covered by the base stations that are connected to a switch or OMC in the physical network. Generally, these do not overlap each other and together cover the entire geographical region covered by the network.

Proactive areas may be based on administrative areas, such as a counties, or ad hoc geographical areas, and provide an easy way of selecting sites or sectors for proactive optimization. Proactive areas may overlap each other as well as reactive areas.

You choose the areas that you want to display from the Task Management tab.

Attributes

Network objects such as sectors, sites, and radios can have many different associated attributes and these can be displayed in charts and tables. These attributes can be of several different types:

Configuration attributes are used to store values that are not expected to change often over time for example, network parameters such as latitude, longitude, azimuth, and beamwidth

Performance attributes are used for data that is expected to have a value for a given point in time. Counter data, for example, would be stored as performance attributes in ActixOne

Discrete attributes store counters (such as the number of dropped calls) and other performance statistics that have been collected by the network. For these attributes, every discrete value has meaning, even when it has the same value for several days in a row

While using ActixOne, you might want to look at particular attributes to identify any unusual data. When you have the opportunity to select the attributes you want to investigate, ActixOne displays only the appropriate

attributes. For example, when you look at sector data, you can only select attributes that relate to sectors.

Another distinction made in ActixOne is between standard and relational attributes. Each section can show either relational or standard attributes:

Standard attributes only relate to a particular sector a value for sector A, or a value for sector B, for example 'BCCH'.

Relational attributes are values on sector pairs where the direction or relationship is important for example, a value for A > B.

Key performance indicators

Key performance indicators (KPIs) are used to measure the success of a network's performance. ActixOne applies various formulas to performance attributes to form KPIs for a set of selected sectors.

Tasks

This section explains Network Optimization module tasks and covers how to create and manage them.

About tasks

Tasks are a key feature of ActixOne and the role of managing them typically forms part of the daily activities of users and operators. Tasks are displayed in the task list in the Network Optimization module. Tasks are created when performance alerts occur, such as when a check fails or when there is no traffic on the cell. Tasks are assigned a priority. After investigating and fixing the event, the task can be closed.

The tasks listed in the Task Management tab (also called the Task List) and that each task has a unique ID number. Tasks also have a type, description, creation date, assignment, priority, and status. Click a task in the list to view its details in the area to the left of the map. The left-hand pane is used to display detailed information about the selected task as well as any charts that are associated with that task. The pane contains the following four tabs:

The Details tab shows you all the important elements of the selected task its status, priority, creation and due dates, and a summary of the problem contributing to the task.

The Audit Trail tab helps you see what, if any, changes have been made to the task or its details and who made them.

The Contributing Events tab displays one or more of the events that contributed to the task being raised.

The Properties tab shows the properties of the sector related to the task.

Task type

There are several task types available for tasks in ActixOne:

Spotlight These tasks concern Spotlight events and data, that is, drive survey or subscriber trace data. They are automatically created when survey files are loaded into the system, or manually using Survey Management > Create Spotlight investigation task.

Call Event These tasks are created for call events and are similar to Spotlight tasks but only contain a single event. They are automatically created when survey files are loaded into the system.

SwitchData Created for each controller to allow analysis of missing neighbors, overshooters and handover failures. These are automatically created when Ericsson NCS, WNCS or MRR files are loaded into the system.

User-defined This type is for tasks that users consider need to be investigated or addressed, and can be created by using the Network Optimization > Create Task button.

Equipment Alarm These are based on cause codes and are automatically created when equipment alarm files are loaded into the system.

Performance Alert These are automatically created if a KPI exceeds a threshold, when performance indicator files are loaded into the system.

Configuration Alert These are automatically created when a configuration parameter has changed, when configuration files are loaded into the system.

Trouble Ticket These are based on manually created trouble tickets, and are automatically created when trouble ticket links or files are loaded into the system.

Benchmarking These tasks are related to benchmarking projects, for a particular period. For internal ActixOne use. They are created automatically when data is added to a benchmarking period.

Drive Survey This task type is no longer used.

Task priority

The priority of a task specifies how important the task is and how soon the issue should be investigated and fixed. A task can have one of the following priorities:

High

Medium

Low

By default when a task is generated it is assigned a medium priority. (However, rules may be used to change automatically the priority of tasks.) They are displayed in the list by their priority ranking, with high priority tasks listed first and low priority tasks listed last. To reverse the order in which they are listed, click the Priority column header.

Note Only administrators are able to change a task's priority.

Task status

Each task has a specific status to signify the current stage of the task. A task in the list can be in one of the following four states:

Open The task has been created but is not yet assigned to a user.

In progress The open task is assigned to a specific user either by them investigating the task or taking ownership of it.

Closed The task is complete and has been closed, but it can be reopened.

The current state of a task is shown in the Status column.

Task assignments

Tasks can either be unassigned and available to any operator or they can be assigned to a specific operator. It is possible for you to take ownership of an unassigned task by clicking the Take Ownership button. If you do this, the status of the task changes to In Progress and your name appears in the Assigned To column in the task list. Other engineers working with tasks in this area will not be able to change a task's assignment unless they have sufficient administrative privileges. To release a task and make it available to any other operator, click the Release Ownership button.

The Task List The Task Management tab (also referred to as the Task List) in

The Task List

The Task Management tab (also referred to as the Task List) in the Network Optimization module displays the list of tasks as well as some information about them and it enables you to perform various actions on them or to create new tasks. Its purpose is to help operators view and monitor tasks and to determine their status.

view and monitor tasks and to determine their status. The Task Management tab The Task List

The Task Management tab

The Task List displays all tasks and some information about those tasks, such as the type, when it was created, and to whom it is assigned. All tasks that match the current filter criteria are displayed in the list. When you select a task from the list, the task view for that task becomes available. Using the buttons by the Task List, you can perform the following actions:

Refresh the list of tasks the list of tasks

Copy task information to the Windows Clipboard task information to the Windows Clipboard

create and manage Filters Filters

create and manage Views Views

select Scope Scope

Create a user-defined Task Task

Run a Report a Report

Along the bottom of the Task List, ActixOne displays summary information, including the ID of the selected task and its description, as well as the names of applied filters and views and the area covered.

Data housekeeping

For tasks created using version 5.1 or later, whenever data is removed from the file repository during scheduled housekeeping, all the file information is no longer visible in the ActixOne client. All the tasks contained in the deleted files are automatically closed with the comment 'Redundant DTFile'. All tasks created before 5.1 will not be closed automatically.

Viewing task details

In order to help solve (and close) network problems, ActixOne provides as much detail about the task as possible. All this information is displayed on the Details tab when you select a task on the Task Management tab. Depending on the type of task selected, this can include the nature of the event as well as when and how many times the event occurred.

Note that when you select a Call Event task additional information related to the task is displayed on the tab.

In addition to task information, the Details tab can also display mini charts, which are snapshot views of chart data associated with the task. Note that this does not apply to Spotlight tasks.

the task. Note that this does not apply to Spotlight tasks. Viewing the details of a

Viewing the details of a task

Generally the details of a task include the following:

a unique ID number

a task description, which you can edit using the Edit Description button

a task type (if a Spotlight task, you can use the Remove Survey Files button)

the dates and times for the first and last occurrences of the event

the number of times the event was repeated

a task priority, which can be changed by administrators to high, medium, or low

a task status, which is open, in progress, pending, or closed and can be closed using the Close Task button

to whom the task is assigned this can be changed either by selecting a user from the Assigned To drop-down list or by you taking ownership of the task by clicking the Take Ownership button

the type of problem that caused the task this may be in the form of a code

a possible reason for the problem, which can be modified by selecting an option from the Cause drop-down list

a recommended action for the task, which can be changed using the Action drop-down list

a URL for the task and a button to Copy URL to Clipboard

additional information about the task click the link to launch a separate browser window that contains a more detailed description of the type of error.

Call event details

As well as showing the same task information as other task types, call event tasks include additional diagnostic information, including the following:

Cause Provides a summary of the reason the task was created.

Further Explanation Gives more a detailed description of the origins of the task.

Further Analysis Provides some possible reasons for the task and what might be done to close it.

Measurement Information Shows precise measurements before and after the event occurred and enables you to download the log file (<filename>.log) for the

event. Also, lets you view the call flow analysis for the task

view the properties of the file

.
.
flow analysis for the task view the properties of the file . and Viewing call event

and

analysis for the task view the properties of the file . and Viewing call event task

Viewing call event task details

Mini charts

The Details tab can also display mini charts, which provide you with a snapshot view of the data without needing to open a full chart. The types of mini charts shown on the tab depend on the settings configured by administrators in the chart template groups section of the Administration module.

template groups section of the Administration module. Viewing mini charts ActixOne Version 6.0.0 GA User Guide

Viewing mini charts

Auditing tasks

The Audit Trail tab is one of four tabs in the Network Optimization module's Task Management tab associated with a task. Its function is to enable operators to track changes made to issues and tasks by displaying a list of all the changes made to the selected task over time, including the date the change was made, the name of the user making the change, and any comments about the change. And, it provides a way for operators to add information and comments to existing entries.

to add information and comments to existing entries. Viewing audit trail information A task's audit trail

Viewing audit trail information

A task's audit trail contains the following information:

The date and time the task was modified

The name of the user who made the change

The activity or status of the task

The comments made for each entry

Clicking the Annotate button at the bottom of the Audit Trail tab opens a dialog box where you can enter a comment or information about the task. Any annotations are added to the Audit Trail list. Note that you can order the list by clicking the header for the column you want to sort by.

Contributing events

The Contributing Events tab is one of four tabs in the Task Management tab associated with a task. It lists all events that have contributed to the task, which enables you to understand more about the background and the reasons for the task.

more about the background and the reasons for the task. Viewing events that contribute to the

Viewing events that contribute to the task

The event information includes the following:

the date the event occurred

a description of the event

Task properties

You can see information about the task by clicking the Properties tab for a selected task. This tab summarizes the properties information on the sector depending on the type of task selected, including the dates and times for first and last occurrences of the event and to which cluster the sector belongs, or, in the case of Spotlight tasks, the affected survey files.

in the case of Spotlight tasks, the affected survey files. Viewing task properties Creating tasks ActixOne's

Viewing task properties

Creating tasks

ActixOne's Network Optimization module enables you to both view existing tasks and to create new tasks for operators to investigate and to fix. You can create a task in the Task Management tab by clicking the Create Task button.

Task Management tab by clicking the Create Task button. The Create Task button A task always

The Create Task button

A task always relates to a sector. When multiple sites and sectors are selected, a task is associated with all of them.

Create a task

To create a task for a specific sector you can first select the sector on the map and then click the Create Task button or you can select an existing task for that sector from the Task List and then click the Create Task button. The Create Task dialog box is used to specify all the details of a task for the specified sector.

specify all the details of a task for the specified sector. Creating a task When creating

Creating a task

When creating a task, perform the following steps:

1 Enter a description of the task in the Description field.

2 Verify that the sector specified is correct for the task.

3 Select a queue that the task relates to from the Queue drop-down list.

4 Choose the priority for the task - high, medium, or low.

5 Enter first and last occurrence dates. This helps engineers to know for how long the problem has been occurring.

6 If known, select the type of problem from the Problem drop-down list.

7 If known, select a cause of the problem from the Cause drop-down list.

8 Choose a possible or recommended action from the Action drop- down list.

9 If there is any additional information about the problem, the sector, or the task, it can be included in the Details area.

10 Click OK to create the task and add it to the list.

Note When you create a task, it is assigned the User Defined task type automatically.

Server-side reports

The server-side reporting feature in ActixOne enables users to generate reports from XML-based templates that are stored in the ActixOne database. These reports can then be viewed on the client computer using a web browser or, if required, shared on a network drive for general distribution. Reports are associated with one or more types, such as call events, tasks, or benchmarking tasks.

To open the reports console, click the Run a Report button

of Network Optimization's Task Management tab. The Manage Reports dialog comprises these tabbed pages:

The Manage Reports dialog comprises these tabbed pages: from the left  Reports – lists all

from the left

Reports lists all the reporting templates available in the system and enables you to add, edit, delete, download, and run reports.

Request Queue displays all the reports that are in the queue to be generated and enables you to delete jobs from the queue as well as to pause the report queue.

Access Control shows a list of reports and the role and permissions associated with that report. Note that this tab is not shown in the example screenshot below - it is available only for users who are members of the manage report access control role, a role that is defined by the ActixOne administrator.

role, a role that is defined by the ActixOne administrator. Running a report ActixOne Version 6.0.0

Running a report

The Reports tab

The Reports tab shows all the reporting templates that are currently in the system and enables you to manage those reports. To see the most up to

date list, click the Refresh button

.
.

Adding a report template

1 To add a report, click the Add a new report button

.
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2 In the Add Report dialog box you can add a file to the list. Click the

Select a report file button

file. Select the file and then click Open.

file button file. Select the file and then click Open . and browse to the location

and browse to the location of the

3 In the Name field enter an identifiable name for the template.

4 Provide a Description for the file.

5 Optionally, click the Report Types drop-down list to do the following:

Associate the report with a Task type. The report will be included in the list of available reports shown by the Run a Report button in the Task Management tab.

Associate the report with a Benchmarking analysis type. The report will be included in the list of available reports on the right of the Benchmarking tab.

Associate the report with NSM Dashboard. The report will be included in the list of available reports on the right of the NSM Dashboard tab.

6 Click OK when done.

All the reports added through the dialog box are displayed in the Reports tab. In addition, reports that are associated with a task type can be seen when you click the Run Report button on the Survey Management module's Task List, while reports associated with the benchmarking analysis type are displayed in the reports pane in the bottom right-hand corner of the Benchmarking tab. If you do not associate a report with either a task or benchmarking type, the report is only available on the Reports tab.

Updating a report template

1 To update an existing report template (i.e. replace it with a new XML file), select the report you want to modify and then click the

Update the selected report design template button

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2 Select the file that is to be used to update the selected report and then click the Open button.

Editing a report

To edit an existing Excel report, select it from the list and click the Edit the selected report button to open the Edit Report dialog. See the topic Generating Excel reports on p77.

Deleting a report 1 Select a report from the list. 2 Click the Delete the

Deleting a report

1 Select a report from the list.

2 Click the Delete the selected report button

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.

Running a report

1 Select a report from the list.