Natalie Kretlow

* 314 W. Hewitt Ave, Marquette, MI 49855 * 847-406-0979 * nataliekretlow31992@gmail.com

Relevant Job Experiences

Pictured Rocks National Lakeshore Visitor Use Assistant GS-4

National Park Service
1505 Sand Point Road, Munising, MI 49862 May 14, 2018-November 2018
May contact Scott Berry 906-387-3700 40+ hours per week/$14.30 per hour
● Worked in a busy visitor center and information station to provide visitor information and orientation to the
Lakeshore.
● Provided education about Leave No Trace and rules and regulations to the public in the visitor center, and on trails
while roving.
● Operated a cooperating association sales area (Eastern National), made sales, kept records, helped with clerical work,
made change, operated National Park Service till for fee collection for “America the Beautiful” park passes.
● Was very flexible with schedules, always willing to help with other miscellaneous tasks, and worked overtime.
● Performed on-site roving interpretation, and developed a table talk about Shipwrecks, Lake Superior, and Kayak
Safety.
● Followed formatting for National Park Service brochures, and updated the Shipwreck brochure for the Lakeshore by
performing research, read marine cultural history reports, went to the sites and took photos and obtained GPS
coordinates so visitors could find the visible shipwrecks within the Lakeshore, and developed graphics using Adobe
Photoshop.
● Used recreation.gov and https://orms.reserveamerica.com to check backcountry site availability, print and issue
permits
● Drove and operated government issued vehicles safely, and filled out vehicle paperwork before and after vehicle use.
● Communicate with staff and other departments using radios, e-mail, phones, and face to face communication.

Tourist Park, City of Marquette Park Attendant

2145 Sugarloaf Ave, Marquette, MI 49855 July 2017-October 2017
May contact Chuck Howe 25 hours per week/$9.00 per hour
• Check in guests using a reservation system (MaxGalaxy)
• Operate cash register, count and turn in monies at the end of the shift, close cash register/reconcile
• Clean restroom and bath house facilities, organize office, stock office supplies, and clean office area
• Help guests find fun things to do in the Marquette area, answer customer questions, and help guests
● with issues at campsites
• Drive golf cart and company truck

Togo’s Inc. Shift Manager

1000 N. Third Street, Marquette, MI 49855 April 2017-May 2018
May Contact Be Embley-Stoll 30-40 hours per week/10.35 per hour
• Count money for deposit, deposit money, get change from bank, close out till at the end of the shift,
• and enter waste, sales, and revenue into Excel Spreadsheets
• Provide customer service by being friendly and helpful, handle complaints by listening to the customer
• and provide service recovery options to keep customers happy, and help customers at the register
• Put away new stock from food distributors, monitor labor costs and make staff changes as necessary,
• and clean restaurant

Marquette County Conservation District Field Technician Level 2

780 Commerce Drive, Marquette, MI 49855 May 2016-August 2016
Supervisor Renee Leow 32-40 hours per week/$12 per hour
• Served as internship requirement at Northern Michigan University
• Identified and pulled target invasive species and planted native species to aid habitat restoration
• Worked closely with the US Forest Service, National Park Service, Michigan DNR, Delta and Alger County Conservation
District at jobs sites to maintain different agency protocols and build positive working relationships
• Followed safety rules when chemicals were used around job sites
• Wore waiters while working on the bog restoration project at Presque Isle Park, wore Tyvek suits when dealt with
hazardous plants, used canoes and kayaks to access invasive species that could not be reached by foot
 • Traveled to work sites using personal vehicles, camped, and hiked through moderate to rugged terrain throughout
the Upper Peninsula to pull invasive species or plant native species
• Monitored invasive species sites using GPS mapping and tracking. Calculated and documented target areas

Uncle Ducky Outdoor LLC. Kayak Tour Guide

1331 W. Munising Ave Munising, MI 49862 August 2016-September 2016
Supervisor Gregg Scott 40-60 hours per week/$100 per day
• Provide a fun and safe kayaking tour along the Pictured Rocks National Lakeshore near Munising, Michigan.
• During the interpretive guided tour, guests would learn about the cultural and geological history of the Pictured Rocks
area, as well as fun facts about Lake Superior and Grand Island, while paddling alongside 200 foot sand stone
shorelines
• Loaded gear, drive kayak trailers to the launch site, unload and set up tandem kayaks on the beach.
• Help guests gear up with spray skirts, life jackets, dry packs, and paddles
• Assist the public in planning their visits to and recommending activities in the area, suggest books or other materials
to guests to further their interest of the Upper Peninsula, answer routine inquiries for information about programs or
services, and would change my presentation depending on group dynamic

Teaching Family Homes Direct Care Worker

1000 Silvercreek Road, Marquette, MI 49855 September 2016-June 2017
May contact Johanna Huskey 906-249-5437 35-60 hours per week/$11 per hour
● Attended school conferences, meetings, and special events.
● Talked with counsellors, caseworkers, and school faculty, for updates on the youth. Took youth to doctor
appointments, ordered medications, picked up prescriptions, and administered medications for youth at the home.
● Enforced rules of house and organization, teach positive behaviors to youth, provide a consistent living environment,
talk with youth, be a positive role model for the youth, and was trained in CPI to use if youth become a danger to
themselves, others, or Teaching Family Homes property.
● In the office I schedule appointments, communicate youth behaviors with supervisors and staff, as well as, teachers
and caseworkers. I would also, Place food orders, stock fridge, stock food storage, and grocery shop. Send emails, file
paperwork, organize the office, help supervisor prepare treatment plans for youth, document and report incidents
and missed medications, communicate with maintenance staff if home or vehicle improvements needed, and attend
weekly meetings.
● Clean the group home while youth are at school, cook meals and provide snacks for youth, and plan a balanced
weekly menu. Other job duties include, taking youth to school, bringing youth to home visits, monitoring and
documenting phone calls when necessary, provide/plan fun recreation activities such as, bringing youth hiking, to the
skate park, to the beach, or other places of interest.

Great Lakes Conservation District Great Lakes Conservation Corps Crew

2 Peter White Drive, Marquette, MI 49855 June 2015-August 2015
May contact GLCC Coordinator Emily Goodman 906-228-6095 40 hours per week/$10.10 per hour
• Pulled invasive species and planted native species and used GPS to track locations of native plants
• Built mountain biking and hiking trails for the Noquemanon Trail Network and the North Country Trail and carried in
all materials such has rocks, gravel, pipes for culverts, and dirt.
• Tools used to perform the job were, rakes, McLeod rogue hoe, a powered wheelbarrow, slings for carrying rocks,
clippers, shovels, hand shovels, hard hats, leather work gloves, band saws, electric powered hand saws, loppers,
generators, and hand saws
• Drove and hiked through multiple types of terrain during all types of weather
• Camped five days at a time at different job locations, appointed camp cook so I planned and prepared meals

Waukegan Park District Head Guard/Lifeguard/Swim Instructor

800 Baldwin Ave, Waukegan, IL 60085 May 2007-August 2011
Supervisor of Fitness and Aquatics Michael Wirsing 30-40 hours per week/$7.75 per hour
• Open and close batches and till, count money, exchange money at bank
• Enforce safety rules and procedures, provide friendly customer service, Contact with angry, upset,
• distressed or hostile clients or customers
• Lead in-service meetings/training
• Answer routine inquiries for information about programs or services
• File incident reports, maintain paperwork, and daily logs
 Volunteer/Skills
• Assisted National Park Service Law Enforcement and US Coast Guard with “boat boardings” to ensure boaters were
following US Coast Guard rules and National Park Service rules on Lake Superior. Learned about the rules and
regulations for boating within a Federal area as well as operating motorized vehicles within a Great Lake. This was a
volunteer ride along learning experience. (4 hours)
• On duty with the National Park Service, lead a 1 mile Guided Walk and Tour from Miners Castle to Miners Beach for
Our Global Kids and Greening of Detroit. Allowed kids and families to view the overlook platforms of Lake Superior
and rock formations, while providing information and fun facts about the Lakeshore, and answered questions. Before
hiking on the trail, I provided a Leave No Trace Activity and safety instructions for hiking to ensure the safety of
participants, natural environment, and animals. While hiking I preplanned stops and talks about what was seen on the
hiking trail (4 hours plus 2 hours of planning/preparation)
• On duty with the National Park Service, attended Leave No Trace seminar and trail building day (12 hours)
• Taught outdoor education science lessons to 8th graders at North Star Academy every Monday for four weeks.
Included hiking and teaching outdoors in February at Little Presque Isle. (16 hours)
• Wilderness First Responder Certification through the Wilderness Medicine Training Center, December 2015,
certification valid through December 2018
• Participated in two week backpacking/stewardship course through Northern Michigan University, gained leadership,
camp cooking, and navigation skills. Involved hiking in various weather and terrain conditions with heavy packs
• Conducted research, surveys, and needs assessment of Marquette trail systems and wrote a 45 page research and
analysis paper
• Oversaw a group of 4 volunteer/interns for an invasive species manual pulling day (8 hours)
• Have computer knowledge of Microsoft Word, Excel, and PowerPoint, as well as Keynote and Prezi for interactive
presentations, Adobe Photoshop skills, and learned SPSS program through Quantitative Methods course
• Experience with Point of Sales systems, tills and banks, depositing monies on behalf of companies, and financial data
input to spreadsheets. (4 years of experience)
• Participated in stream monitoring project with Northern Michigan University and Marquette County Conservation
District (3 hours)
• Designed a program that brought the Chocolay Raptor Center together with the Boy and Cub Scouts of Harvey at the
Moosewood Nature Center to help scouts earn the Naturalist Badge 2015 (16 hours)
• Put together a lesson about Native Plants and Trees at Norlite Nursing Center and helped residents plant native plants
and decorate pots 2015 (5 hours)

Education
Northern Michigan University Bachelor of Science
1401 Presque Isle Ave, Marquette, MI 49855 Outdoor Recreation Leadership Management
August 2011-August 2016, Degree Obtained (176.5 Credit Hours Completed)

Columbia College Chicago Bachelor of Fine Arts

600 S. Michigan Ave, Chicago, IL 60605 Advertising Art Direction
September 2010-May 2011 No Degree Obtained (24 Credit Hours Completed)