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A-4 PRODUCT/PROCESS QUALITY CHECKLIST

Customer or Internal Part No. Revision Level
Person
Question Yes No N/A Comment / Action Required Due Date
Responsible
Is customer assistance or approval required
1 for the development of the control plan?
Has the organization identified who will be the
2 quality liaison with the customer?
Has the organization identified who will be the
3 quality liaison with its suppliers?
Has the quality management system been
reviewed and approved per customer specific
4 requirements?
Are there sufficient personnel identified to
5 cover:
a • Control plan requirements?
b • Layout inspection?
c • Engineering performance testing?

d • Problem reaction and resolution analysis?

6 Is there a documented training program that:
a • Includes all employees?
b • Lists whose been trained?
c • Provides a training schedule?
7 Has training been completed for:
a • Statistical process control?
b • Capability studies?
c • Problem solving?
d • Mistake proofing?
e • Reaction Plans?
f • Other topics as identified?

Is each operation provided with process

8 instructions that are keyed to the control plan?
Are standard operator instructions accessible
9 at each work station?

SOP-102-SH-CR4.3-169
Effective date: 09/01/14
 www.CoiRubber.com

Do operator instructions include pictures and

10 diagrams?
Were operator/team leaders involved in
11 developing standard operator instructions?
12 Do inspection instructions include:
• Easily understood engineering performance
a specifications?
b • Test frequencies?
c • Sample sizes?
d • Reaction plans?
e • Documentation requirements?
13 Are visual aids:

a • Appropriate, easily understood and legible?

b • Available?
c • Accessible?
d • Approved?
e • Dated and current?
Is there a procedure to implement, maintain,
and establish reaction plans, for issues such
as out of control conditions based on statistical
14 process control?
Is there an identified problem solving process
15 that includes root cause analysis?
Are the latest drawings and specification
available for the operator, in particular at the
16 points of the inspection?

• Have engineering tests (dimensional,

material, appearance, and performance) been
completed and documented as required in
a accordance with customer requirements?
Are the current forms/logs available for
appropriate personnel to record inspection
17 results?
Are the following available and placed at the
18 appropriate points of the operation?

SOP-102-SH-CR4.3-169
Effective date: 09/01/14
 www.CoiRubber.com

a • Monitoring and measurement devices?

b • Gage instructions?
c • Reference samples?
d • Inspection logs?
Have provisions been made to certify and
calibrate gages and test equipment at a
19 defined frequency that is appropriate?
Have required measurement system capability
20 studies been:
a • Completed?
b • Accepted?
have initial process capability studies been
21 conducted per customer requirements?

Are layout inspection equipment and facilities

adequate to provide initial and ongoing layout
of all details and components in accordance
22 with customer requirements?
Is there a documented procedure for
controlling incoming material that may include,
23 for example, the following items:
a • Characteristics to be inspected?
b • Frequency of inspection?
c • Samplesize?

d • Designated location for approved product?

e • Disposition of nonconforming products?
Have sample production parts been provided
24 per customer requirements?
Is there a procedure to identify, segregate, and
control nonconforming products to prevent
25 shipment?
Are rework/repair procedures available to
26 assure conforming product?
Is there a procedure to requalify
27 repaired/reworked material?

SOP-102-SH-CR4.3-169
Effective date: 09/01/14
 www.CoiRubber.com

Has a master sample, if required, been

28 retained as part of the part approval process?
Is there an appropriate lot traceability
29 procedure?
Are periodic audits of outgoing products
30 planned and implemented?
Are periodic assessments of the quality system
31 planned and implemented?
Has the customer approved the packaging and
32 the packaging specification?

Revision Date

Prepared by:

SOP-102-SH-CR4.3-169
Effective date: 09/01/14