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Denis Hayes
To cite this article: Denis Hayes (1999) Decisions, decisions, decisions: the process of ‘getting
better at teaching’, Teacher Development, 3:3, 341-354, DOI: 10.1080/13664539900200090
DENIS HAYES
University of Plymouth, United Kingdom
ABSTRACT In the light of the demands made by exit competences on student teachers
and those in their first year of teaching, this article examines the influence of decision-
making as a factor in ‘getting better at teaching’. It begins by examining a variety of
models which purport to explain the way in which decisions are made, the factors that
influence the process and the difficulties facing those who assess competence.
Suggestions are made about the relevance of experience, the cyclical nature of
development and the tension between rational decision-making and spontaneity. The
value of using competence statements to describe the complexities of classroom teaching
is challenged and the article concludes by warning that the existence of tightly-bound exit
competences has the potential to suppress creativity and enterprising teaching as student
teachers settle for compliance rather than operating innovative forms of decision-making.
Introduction
The use of closely defined criteria for establishing and monitoring pupils’
achievement targets and progress has become commonplace in educational
thinking and impacted on the work of primary teachers in England. In
particular, specific targets have been set by the national government for pupil
achievement in English and mathematics, so that the test results of
comparable groups of pupils in different schools can be published and
contrasted. Schools whose pupils fail to achieve the targets or where annual
improvements in standards cannot be demonstrated are closely scrutinised by
inspectors from the Office for Standards in Education (OFSTED) until there is
evidence that the shortcomings have been rectified. The Department for
Education and Employment (DfEE) reserves the right to recommend closure
of schools that fail to register the necessary improvement over a specified
period of time. In the prevailing political climate, ‘naming and shaming’
schools that fall below the required standards has formed part of the
government strategy for levering up performance. There has been no shortage
of advice from the Government about how improvements can be achieved,
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and the introduction of a national strategy for teaching literacy and numeracy
has underlined the view that the Government is determined not only to tell
teachers what to teach but also how to go about doing it (DfEE, 1998a, 1999a).
In the same way that serving teachers have been required to respond to
government directives about the curriculum and its delivery, teacher
education and training has been subject to specific requirements about the
standards that newly qualified teachers must reach, based on the assumption
that a description of teaching in the form of competence statements can be
interpreted, translated and transposed into classroom practice. This
assumption has resulted in the publication of criterion-referenced statements
relating to qualified teacher status, most recently in Circular 4/98 (DfEE,
1998b), a part of which refers to the exit competences demanded of student
teachers in their planning, teaching and class management (Annex A, Part B)
before the award of Qualified Teacher Status (QTS). Similarly, the
reintroduction of an Induction Year following QTS (DfEE, 1999b) has been
accompanied by further criteria to measure teaching performance, using
competence statements.
Despite the comprehensiveness of the competence standards listed in
Circular 4/98, there is no guidance in the document about the process by
which they may be achieved, the strategies needed to ensure success, the
impact of contextual factors on progress, or any ideas about the development
stages typically associated with the route to competence. The standards are,
therefore, terminal statements, devoid of map, compass or survival kit as basic
resources for the long haul. In particular, and despite considerable evidence of
its prime significance as a component of successful teaching, there is no overt
reference to the importance of decision-making in guiding teachers’ planning,
teaching and class management. This puzzling omission must be posited on
one or more of three explanations: (a) those who compiled the 4/98
statements did not know how they might be achieved or did not think they
needed to know; (b) the compilers assumed that it was the job of the training
providers to sort out the details; (c) the compilers believed that providing
student teachers conformed to the stated requirements, the means by which
they did so were unimportant. It is the second and third of these possibilities
that are most pertinent to this present article.
The absence of any explicit reference to decision-making in the
competence statements is even more striking in that it has long been
recognised that an important feature of teaching performance is the way that
effective and reasoned decisions are taken and enacted. Eggleston (1979)
asserts that ‘decision-making is probably the central feature of the role of the
teacher’ (p. 1). In similar vein, Calderhead (1984) refers to the heavy demands
made on inexperienced teachers as they cope with numerous decisions, and
their implications, during a typical lesson. If decision-making is central to
effective teaching, it is essential that student teachers gain a firmer grasp of the
factors influencing it, the way in which decisions are taken and refined, and the
relationship that exists between decisions and effective teaching. The
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salient components into an understanding of the total situation’ (p. 73), either
through conscious analysis (in the earlier stages of this ‘total situation’ phase)
or intuitively (in the later stages). If Elliott’s analysis is correct, the issues he
raises will have an impact upon a student teacher’s decision-making for at least
three reasons.
(1) They may not have a complete grasp of the extrinsic (‘non-situational’)
factors influencing pupils’ behaviour.
(2) Even if they do know about these external factors, they will not always
know how to take account of them when making classroom decisions.
(3) A tentative classroom manner (due to lack of non-situational information)
may undermine the student teacher’s authority and discipline (see also
Copeland, 1981).
Student teachers may make faulty decisions because they do not have
sufficient information about their pupils. Furthermore, they may not have had
time to grasp classroom procedures, and ways of doing and saying things, that
the resident adults and pupils have subconsciously absorbed and take for
granted.
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Responding Appropriately
The foregoing dialectic also suggests that however well student teachers learn
to articulate their thinking and rationalise their decision-making preactively,
they may still lack the experience to interact effectively with pupils due to an
inability to ‘read the runes’ during lesson times. As a result, they may respond
spontaneously to situations and events, but do so inappropriately. In developing
a satisfactory model to explain how teachers get better at teaching, we have to
consider that interlaced through a proposed continuum between conscious
decision-making (i.e. rationally derived) and subconscious decision-making
(i.e. spontaneously derived), there are bonding threads of ‘experience’ and of
something which can only be referred to rather vaguely as a ‘natural ability’ or
discernment. Inexperienced teachers may learn to react spontaneously but lack
the wisdom of experience and the sensitivity which characterises the very best
practitioners. At the other extreme, experienced teachers may defer making a
spontaneous decision because they ‘sense’ that a more considered (rational)
approach is necessary and want to take their time deciding.
To understand more adequately teachers’ ability to act instinctively and
know the most appropriate form of action to take, we should note that the
majority of experienced teachers, like the majority of experienced drivers, are
rarely taken by surprise by classroom events. They usually manage to stay
calm in an emergency, select the correct strategy, quickly correct errors, and
react decisively as problems arise (see, for example, the seminal work by
Kounin, 1970). Inexperienced teachers, on the other hand, despite the most
conscientious study, reflective application to the task and awareness of
significant contextual factors, often find it impossible to behave like their
experienced colleagues. The explanation for this inability can be explained to
some extent as follows:
[ the children may not respect the student teacher’s authority;
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vary depending upon a range of factors which are difficult to define, but
doubtless include intensity of work, quality of health, the weight of other
commitments and a willingness to learn. During times of stress and overwork
or acute anxiety, the temptation to maintain the status quo may prove
irresistible, as progress to the ‘next level’ is likely to involve working through
times of uncertainty and painful self-examination.
Kagan (1992) argues that in order for student teachers to move from a
‘novice’ state to one of competence, they need to spend time on an inward
focus and reconstruction of their self-image. However, Grossman (1992) warns
that once practitioners have established stable classroom routines, they may be
reluctant to question them and begin the move towards a higher state of
competence. Training providers can begin to help student teachers to
understand that once these subconscious decisions (‘just doing it’) become
established, it is time to re-examine practice and see whether a further cycle of
awareness-raising needs to be embarked upon before atrophy undermines
what has been gained. This will necessitate stepping back from a reliance on
spontaneous decisions and a careful evaluation of practice as the student
teacher works through the adjustments needed to reach the new and higher
competence level.
Assessing Competence
Any assessment of student teachers must take account of the fact that students
may be at different points within the aforementioned ASAS cycle and that
their apparent struggles in the classroom may reflect their attempts to shift up
a gear to new heights of achievement rather than a sign of a downturn in their
fortunes. On the positive side, there are some signs that the Government is
recognising that the fierce imposition of competence criteria may suppress
teachers’ and pupils’ creativity and induce a ‘play safe’ mentality. First, a recent
report from the DfEE includes the phrase ‘creativity and culture’ in its title
(DfEE, 1999b), and second, the consultation document for a review of the
National Curriculum in England (DfEE, 1999c) highlights issues relating to
pupils’ identity, spiritual, moral, social and cultural heritages, aesthetic fields of
achievement and, notably, ‘the opportunity to become creative, innovative
and enterprising’ (p. 5). It remains to be seen whether the Government’s
obsession with forcing up standards in literacy and numeracy allows for any
significant progress to be made in other dimensions of school achievement. It
is certain that a failure to allow student teachers to flourish in an enterprise
culture, where risk-taking and imaginative teaching decisions are encouraged,
may condemn them to the secure-but-mundane enclosures of well-trodden
lowland paths.
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supervisor and student that may influence the quality of teaching and learning.
Reynolds & Salters (1995) summarise the position as follows: ‘correct
interpretation of a situation requires accurate perception and understanding of
relevant data’ (p. 356) and therefore a need to share an agreed conceptual
framework. Thus, ‘learning about teaching and how to teach depends on a
common understanding, which encompasses values’ (p. 356). Similarly,
Grimmett & MacKinnon (1992) emphasise that teaching proficiency relies not
only upon possessing certain skills and strategies, but also upon maintaining a
certain disposition towards learning. Thus, ‘craft knowledge emphasises
judgement ... It relies heavily upon intuition, care, empathy for pupils. It is
steeped in morality ...’ (p. 429). Student teachers may not agree with their host
teacher’s (or college supervisor’s) approach but feel obliged to compromise
their own values for the sake of harmony and a successful outcome.
Conclusion
This article’s attempts to understand the means by which student teachers ‘get
better at teaching’ has relied upon a number of propositions about decision-
making which, in part, parallel the action-research model for the professional
development of qualified teachers. Such a model indicates that progress
towards being an effective practitioner depends upon student teachers’
determination to learn by investigating their own classroom practice and
establishing ‘new thoughts about familiar experiences and about the
relationship between particular experiences and general ideas’ (Winter, 1989,
p. vii). Student teachers’ development is thereby stimulated through ‘a more
deliberate consideration of daily experiences, intensive examinations of
fundamental classroom processes [and] committed efforts to changing how the
classroom works’ (Thiessen, 1992, p. 101). Furthermore, we have noted that
the assumption that ‘gaining classroom experience’ will automatically result in
more appropriate teaching decisions and effective teaching has to be treated
with caution, as prerequisites of effectiveness include intelligent reflection on
past experiences, familiarity with classroom procedures and the ability to
accommodate the demands made by the particular context into decision-
making.
Once the complexity of making teaching decisions is recognised, the
practice of mechanically checking off teaching skills as ‘acquired’ or ‘not
acquired’ becomes an inadequate mechanism for developing and assessing
competence. Indeed, in trying to conform with standards, student teachers
may be tempted to take decisions which reasonably ensure ‘compliance’, at
the expense of creativity and innovation. The form of professionalism that
values teacher autonomy, fresh thinking, new paradigms for learning and bold
decisions about classroom practice is unlikely to be celebrated in a political
climate where deferential submissiveness to externally imposed criteria and
teaching strategies dominates the agenda. If student teachers are to progress
beyond the level of banality, we must better understand that no matter how
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skilled, hard-working and capable a student teacher may be, there are
dimensions of effective teaching that can only be gained through intelligent
reflection on practice that gradually leads to a subconscious ‘just knowing’ and
concomitant, spontaneous decisions. An essential element of this process is the
freedom for student teachers to think expansively about teaching and learning
and, with suitable support, advice and encouragement, to act courageously in
pursuit of their objectives.
It is becoming increasingly clear that the formidable grip exercised by the
exit competence statements which circumscribe classroom teaching ability is
in danger of sapping the energies of tutors, mentors and student teachers, and
enervating the potential and enthusiasm which many student teachers possess.
Time would be more profitably spent on improving and enhancing student
teachers’ ability to survive and prosper in the hothouse of classroom life by
making well-informed, appropriate decisions, rather than agonising over the
interpretation of cumbersome assessment criteria which take little account of
context, individual circumstances or educational ideals.
Correspondence
Denis Hayes, Rolle School of Education, University of Plymouth, Douglas
Avenue, Exmouth EX8 2AT, United Kingdom (dhayes@plymouth.ac.uk).
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