Q1.

Age Group

o 20-25
o 26-35
o 36-50
o >50

Q2 Gender

o Male
o Female
o Other

Q3 Industry of work

o Bank
o Insurance
o Other financial services

Q4 Educational Qualification

o High School
o Undergraduate (BBA, BA, etc.)
o Postgraduate (MBA, MA,etc.)
o Ph.D., CA, CFA

Q5 Total tears of work experience

o 1 year
o 1-5 years
o 5-10 years
o >10 years

Q6 Do you feel you are adept at you work and well-versed with the processes at the bank?

Yes___ No___
Q7 Have you attended a training and development program conducted by your bank?

i Yes___ No___ ____No such training program was conducted by the bank

Q8 If yes, how frequently is this training and development program held?

o Once a year
o Half yearly
o Quarterly
o Very rarely

Q9 If the bank organises such a program, would you like to be a part of it?

Yes___ No___

Q10 Which of the following sessions should be taken up during training and development
programs?

– Team management
– Influential skills
– Technical skills (understanding softwares, processes)
– Understanding customers' needs
– Others, please specify

Q11 In what ways will a training and development program help you in your work?

o It will increase my productivity at work

o It will enhance my skillset
o It will motivate me to work more passionately
o Others, please specify