Questionaire

QUESTIONNAIRE REGARDING ERP IMPLEMENTATION IN BSNL HYDERABAD

Name of the Employee:

Designation: Age: years MALE FEMALE

1 Do you have a ERP login (SAP Login) 1.Yes 2.No 3.Not Applicable
2 Your Knowledge about ERP 1.Very Good 2.Good 3.Fair

Is your company providing periodical training for the

3 1.Yes 2.Occasionally 3.Whenever necessary
users of ERP system?

4 Are you comfortable in using ERP software? 1.Very Comfortable 2.Comfortable 3.Not Comfortable

5 Do you have any core team for ERP system? 1.Yes 2.No 3.Not Applicable

ERP system is providing improved service to 1- Strongly Disagree 2- Disagree, 3- Neither agree nor disagree ,
6
customers 4- Agree,5- Strongly Agree

The nature of work has changed significantly after 1- Strongly Disagree 2- Disagree, 3- Neither agree nor disagree ,
7
introducing ERP system 4- Agree,5- Strongly Agree

Efficiency of staff has improved after introducing ERP 1- Strongly Disagree 2- Disagree, 3- Neither agree nor disagree ,
8
system 4- Agree,5- Strongly Agree

New problems have been noticed after implementing 1- Strongly Disagree 2- Disagree, 3- Neither agree nor disagree ,
9
ERP 4- Agree,5- Strongly Agree

1.Increased Significantly 2.Increased Somewhat 3.status quo

10 The workload of your department
4.Reduced Somewhat 5.Reduced Significantly

1.Increased Significantly 2.Increased Somewhat 3.status quo

11 Inventory level in your department
4.Reduced Somewhat 5.Reduced Significantly

Time of procurement of materials after implementing 1.Increased Significantly 2.Increased Somewhat 3.status quo
12
ERP MM Module 4.Reduced Somewhat 5.Reduced Significantly

Time taken for deciding the availability of Spare Parts

13 1- Yes,Significantly , 2- Yes,To some extent, 3- Unable to judge
is minimized after implementing ERP

1- Strongly Disagree 2- Disagree, 3- Neither agree nor disagree ,

14 Implementing ERP reduced the Paper work
4- Agree,5- Strongly Agree

1- Strongly Disagree 2- Disagree, 3- Neither agree nor disagree ,

15 Inventory data is being updated regularly
4- Agree,5- Strongly Agree

Reports generated in ERP are useful in decision 1- Strongly Disagree 2- Disagree, 3- Neither agree nor disagree ,
16
making 4- Agree,5- Strongly Agree

Do you use the process of Stock transport to transfer

17 1.Yes 2.No 3.Not Applicable
the materials from one company location to another.

Do you use ERP MM Module to procure external

18 1.Yes 2.No 3.Not Applicable
services like housekeeping

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 Questionaire

Is the ERP software vendor responsive to the

19 1.Yes 2.No 3.Don't know
company needs

Is the vendor quotation comparison done in ERP MM

20 1.Yes 2.No 3.Not Applicable
in your department?

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