MARY F.

PLUE
Swampscott, MA 01907 | 703-966-9540 | maryfarrell1@gmail.com

CAREER PROFILE
Detail-oriented professional with experience in the education field in a variety of settings. Adept at managing multiple tasks simultaneously
such as planning, implementing, adjustment to practice and assessing lessons. Highly motivated, enthusiastic, and student-centered educator
with a drive to meet the educational needs and well-being of all students. Committed to molding inspired and lifelong independent learners.
Seeking a position to apply strong communication and organization skills to support the growth and development of all students on their
learning journey.

AREAS OF STRENGTH AND EXPERTISE

• Time Management • Patience & Empathy • Problem Resolution

• Lesson Design • Multilingual Communicator • Project Management
• Organization • Events Management • Relationship Building

PROFESSIONAL EXPERIENCE

Bates Elementary School, Salem, MA August, 2018 to Present

English as a Second Language (ESL) Teacher
Plan and conduct small-group English language instruction for a diverse population of students at a variety of proficiency and literacy levels
from grades K-5 with groups averaging 7 students. Develop and provide differentiated instruction to support student academic growth in a
safe and welcoming environment. Consult with parents, partner with classroom teachers & building staff regarding students' proficiency and
individual progress. Conduct formative and summative school wide and district mandated assessments for all students.

Saltonstall Elementary School, Salem, MA January 2018 to May 2018

English as a Second Language (ESL) Student Teacher
Student teaching practicum at Saltonstall School in Teaching English as a Second Language (TESOL). Worked with a diverse population of
English Language Learners (ELL) from grades K – 8.

Salem Waterfront Hotel & Suites, Salem, MA August 2015 to August 2018
Sales Coordinator & Revenue Supervisor
Main roles included managing the hotel rates and packages, assisting the Sales Managers after a contract had been signed, managing accounts
payable for the sales department, lead distribution, updating the hotel Readerboard for promotions and daily events, compiling and
distributing weekly owners’ reports, processing background checks for potential new hires (SORI, CORI and SentryLink) and updating the
hotel’s promotional information on the website and booking engine via Opera, MyFidelio and Content Manager. From May 2018-August
2018 designed training manuals and trained new sales staff on the hotel operating procedures and technical systems.

Key Accomplishments:
• Created the Digital Alchemy templates for all electronic communication with the guest (ie: confirmation letter, pre-marketing letter,
cancellation letter, thank you letter). Created the merge field templates for all sales contracts.
• Played a key role in the hotel system change over from Epitome & Delphi to Opera. Assisted with the configuration of Opera PMS
& S&C for the hotel and data transfer from Epitome & Delphi. Created detailed SOPs on the new system for staff training purposes.
• Utilized technical knowledge of Opera, Oxi, MyFidelio, Digital Alchemy, Delphi, Epitome, Dynasign, Pxler, SiteMinder, Content
Manager, AppFolio and Microsoft Office.

M/R Rockett Management, Salem, MA May 2017 to December 2017

Acting Property Manager
Main roles included assisting the Landlord in the management of the Salem, MA commercial, residential and condominium properties,
responding to all commercial and residential rental inquiries, processing tenant applications, assisting in the collection of rent and HOA fees,
managing all maintenance requests, coordinating the Master calendar for the Landlord, maintenance team and house Attorney, performing
secretarial duties for the house Attorney, coordinating meetings and acting as the liaison for the Pickering Wharf Condominium Association
and Salem Waterfront Hotel & Suites Condominium Association.

Salem State University, Salem MA August 2015 to May 2017

Graduate Assistant to the Bertolon School of Business Peer Mentor Program
Main roles included supervising 15-20 employed and volunteer Peer Mentors under the Faculty Supervisors’ instruction, coordinated the Peer
Mentors’ schedules and onboarding all new Peer Mentors, managed the program’s social media, fundraised for the program using the
ScaleFunder platform, administered and analyzed exit survey data using CSO and Survey Monkey, and coordinated group events.

Key Accomplishments:
• Created and implemented an internal training platform through Canvas for current and future Peer Mentors.
• Introduced an online waitlist software, which helped to more seamlessly manage the high volume of student traffic during advising.
MARY PLUE Resume, Page 2

Crowne Plaza Tysons Corner & Courtyard by Marriott Tysons Corner, Mclean, VA April 2015 to August 2015
Area Sales & Catering Coordinator- Conference Services
Temporary Conference Services role after returning from France and before moving to MA. Maintained a similar role to the previously held
position at these properties with the added responsibility of detailing all corporate meetings and events.

Crowne Plaza Tysons Corner, McLean, VA 2012 to 2014

Executive Meeting Manager
Created Banquet Event Orders for Tour and Travel groups and In-House meetings. Answered inquires and contracted wedding room blocks
for Crowne Plaza Tysons Corner and Courtyard by Marriott Tysons Corner as needed. Distributed all hotel leads. Managed the hotel’s
electronic Readerboard for daily events and hotel promotions. Completed all supply orders for the office. Maintained the filing system for all
hotel contracts. Oversaw mail distribution for hotel. Assisted the General Manager and Assistant General Manager on various projects, such
as the Tysons Corner General Managers’ Council and the hotel Capital Improvement “Refresh.”

Key Accomplishments:
• Created a variety of marketing collateral for the sales managers and coordinated with the marketing team on the hotel’s website and
Facebook page.
• Serviced all group contracts and blocks after contract signing, entering groups into the system as well as group pickup after the group
departure. Communicated and coordinated with all departments all pertinent group information.
• Deposited checks received, ensuring payment was followed up on and check requests sent to accounting for group commissions or
rebates.
• Served as Chairperson for Heartbeat Ambassadors and kick started a Reward & Recognition program.
• Played an integral role in “The Corner” hotels’ Wellness and Safety Committee.
• Controlled location of hotel certifications and insurance certificates.
• Utilized technical knowledge of Opera, Holidex, Delphi, Cendyn E-Proposal, IHG Merlin, FWI, Exhibio, MARSHA, FOSSE, and
Microsoft Office.

Virginia Polytechnic Institute and State University, Blacksburg, VA 2011 to 2012

Teaching Assistant
Assisted the professor with the formulation of lesson plans for the Family Day/Weekend Implementation and Events Management class, as
well as, general class organization and management. Performed data entry duties such as entering grades into “Scholar.” Kept minutes during
class sessions. Collaborated with the Division of Student Affairs in organizing staffing projections and implementation of Fall Family Day &
Spring Family Weekend.

EDUCATION
Salem State University 2015 to 2018
Teaching English as a Second Language Master’s Program (GPA 4.0)
Member of the Graduate Student Advisory Board (2016-2017)
Presented at Graduate Research Day (May, 2016, May, 2017, May, 2018)

Université Blaise Pascal, Clermont Ferrand, France 2014 to 2015

French Language Courses

Virginia Polytechnic Institute and State University, Pamplin College of Business 2008 to 2012
Hospitality and Tourism Management, Honors Graduate with a Bachelor of Science and minor in Spanish (GPA 3.52)

INTERNSHIPS & VOLUNTEER EXPERIENCE

Clermont Ferrand, France September, 2014 to March, 2015

Au Pair & English Tutor
Worked as a live-in Au Pair for a family in France, assisted the parents with four young boys. Also acted as a Peer Tutor for elementary
French students in weekly English language discussions & grammar lessons.

St. Charles Borromeo Catholic School, Arlington, VA 2013 to 2014

2nd Grade Religious Education Teacher
Assisted the lead teacher in creation and implementation of lesson plans.

Inkaterra, Machu Picchu Pueblo Hotel, Aguas Calientes, Perú 2011

Rotational Intern
Observed and assisted management in various departments, such as Human Resources, Reception, and Housekeeping with full immersion in
a Spanish speaking environment.