02 - PCS 7 Documentation and Online Support V8.1.0 - en

SIMATIC PCS 7 System Course
Content 2
2 SIMATIC PCS 7 – Documentation and Online Support ........................................ 3
2.1 Learning target ....................................................................................................................... 3
2.2 Documents available by PCS 7 Installation ........................................................................... 3
2.2.1 Delivered Manuals ................................................................................................................. 3
2.2.2 Delivered Readme Files ........................................................................................................ 4
2.2.3 PCS 7 help system ................................................................................................................ 5
2.2.4 Template for a plant-specific process control manual for operators...................................... 6
2.3 Additional sources of information........................................................................................... 7
2.3.1 PCS 7 Compendium .............................................................................................................. 7
2.3.2 PCS 7 on Tour (PoT) ............................................................................................................. 8
2.3.3 PCS 7 catalogs ...................................................................................................................... 9
2.3.4 PCS 7 in the inter- / intranet ................................................................................................ 10
2.4 Industry Online Support Internet Portal ............................................................................... 11
2.4.1 Overview .............................................................................................................................. 11
2.4.2 Product support.................................................................................................................... 13
2.4.3 SIMATIC PCS 7 Summary page of the Product Support .................................................... 15
2.4.4 Compatibility tool ................................................................................................................. 16
2.5 Working with mySupport ...................................................................................................... 18
2.5.1 Personal filters and notifications .......................................................................................... 18
2.5.2 Personal documentation ...................................................................................................... 20
2.6 Support Request .................................................................................................................. 22
2.7 Forum - the communication platform for Siemens Industry products .................................. 23
2.7.1 Conferences and Forum management ................................................................................ 23
2.7.2 Interactions in the Forum ..................................................................................................... 25
2.8 Task and Checkpoint ........................................................................................................... 26
SIMATIC PCS 7 – Documentation and Online Support

Training Documentation, V8.1.0, ST-PCS7SYS 2-1

2-2 Training Documentation, V8.1.0, ST-PCS7SYS

2 Lernziele
2.1 Learning target
The participant will learn about

 What types of PCS 7
documentation are available
 Navigation through the Industry
Online Support
 All functions and possibilities of
the Industry Online Support
2.2 Documents available by PCS 7 Installation

2.2.1 Delivered Manuals
The PCS 7 Readme File “pcs7-readme.rtf” contains in section 2.1 “General information”
a complete overview list with PCS 7 Manuals locally available after PCS 7 installation.
Course ST-PCS7SYS 2-2 SITRAIN - Siemens AG © 2014
Pathways to installed manuals

Access to installed manuals
Once you have installed PCS 7 including the PCS 7 documentation on your computer,
you can open this documentation with
Start > SIMATIC > Documentation > English

SITRAIN
Requirements and functional process description 3-3 Siemens AG © 2012
Manuals on SIMATIC PCS 7 DVD

If you do not wish to install this documentation, you can also view it at any time on the
SIMATIC PCS 7 DVD in the following folders:
"_Manuals\English" or "_Product_Information\English".
All the manuals are stored in PDF format. You require Acrobat Reader to open the files.
If necessary, you can install it from the SIMATIC PCS 7 DVD.
 Programming Instructions for creating driver blocks and with the title "SIMATIC
Programming Instructions Driver Blocks" can be ordered separately. These
Programming Instructions help the advanced SIMATIC PCS 7 user to create system-
conform driver blocks, which can be placed like standard blocks on system plans and
automatically parameterized and interconnected in HW Config.
2.2.2 Delivered Readme Files
Pathways to installed Readme files

Once you have installed PCS 7 including the PCS 7 documentation on your computer,
you can open any Readme file with
Start > SIMATIC > Information > English
Reason to have attention to the Readme files
 ATTENTION
Each of the PCS 7 related products come with product-specific information in the
form of readme files.
SITRAIN Readme files contain information which is not included in manuals due to the degree
of topicality.
The information given in Readme files takes precedence over all the PCS 7 manuals.

pcs7-readme.rtf
 Most important Readme file of PCS 7
 Containing information also relevant before PCS 7 installation:
 Licensing of software to be installed
 Hardware pre-requisites and compatibles
 Software requirements regarding the operating system or system settings and the
software to be installed
 Compatibility to 3rd party products (software)
 Required installation steps/ required upgrade steps
 Basic information for update of PCS 7 projects
 Notes on usage of the product
 Summary of changes compared to the former product version
pcs7sysdocu-readme.pdf
 Contains information and additions to the manuals of the PCS 7 system
documentation with higher topicality due to the deadline for generation of electronic
manuals.
 Known misprints in delivered manuals are cleared here.
pcs7new.pdf
 “What’s new in PCS 7?” contains an extract of all new features and changes in the
current PCS 7 version.
 Summarized information given in first section “What’s new” in each product /
operation manual.
2.2.3 PCS 7 help system
Implementation of the PCS 7 help system

The PCS 7 help system, which can be called from SIMATIC Manager, will be updated
regularly as of PCS 7 V8.0. Service packs for PCS 7 and the products in the system
documentation will also be compiled and published.
You have to implement the PCS 7 help system manually in the PCS 7 installation with
copy and paste as follows:
1. Download the zip files of the help system from the Service & Support portal by
clicking .
2. Unzip the help files into a folder.
3. Copy all help files into the folder Siemens > STEP7 > S7BIN in the PCS 7
installation.
When you open the PCS 7 help system again, it will be updated.

Access
Access to PCS to PCSdocumentation
7 System 7 Systembydocumentation
online help by online
Since PCS 7 V6.0 SP3, you can also open the complete system documentation for PCS
help 7 in the online help format within the SIMATIC Manager through the help topics.
 You can open the "PCS 7 Basic Documentation" online help with the menu command
“Help > Topics in the SIMATIC Manager.”
Plant-specific process control manual for operators

2.2.4 Template for a plant-specific process control manual for operators
SITRAIN
Youand
PCS 7 Documentation canOnline
create a process control manual for2 the
Support - 5 operator derived from a source Siemens AG
document of the actual PCS 7 OS Process Control Manual.
 „PCS 7 - Operating Instructions Operator Station Process Control.doc “

 Derived from a source document of the actual PCS 7 OS Process Control Manual
 Covering the well-proven main structure of a control manual for operators
 Available in the "_Manuals\<language*>" folder on your PCS 7 Toolset DVD.
(* Select your regional <language>.)
 Edit the source document with MS Word
SITRAIN

2.3 Additional sources of information

2.3.1 PCS 7 Compendium
Subject of the manual

On the one hand:
 SIMATIC PCS 7 is as a distinctly open system to be flexibly adapted to a wide range
of customer needs.
 Great deal of freedom in terms of the project configuration, as well as in the design of
the program and the visualization.
On the other hand:
 Experience has shown that subsequent modernization or plant expansion work is
made much easier if the project is configured "in conformance with PCS 7" as far as
possible right from the start.
 Certain basic rules absolutely must be adhered to in order to ensure that the system
functions provided will offer optimum usability in the future.
The compendium directly reflects the recommended method for configuration, which is
based on the results of a great deal of practical experience. The description does not
cover the application itself; rather, it relates to handling the project and the parameter
settings of the components it contains.
Links to the Compendium

The compendium is divided into several parts:
 Part A: Configuration Guidelines
https://support.industry.siemens.com/cs/ww/de/view/107196780/en
 Part B: Process Safety
 Part C: Equipment Phases with SFC Types
 Part D: Operation and Maintenance
 Part E: Hardware Setup
 Part F: Industrial Security

Additional sources of information –
PCS 7 Compendium
Here you will find

check lists to
download
 Teil A: Configuration Guidelines

 Teil B: Process Safety
 Teil C: Equipment Phases with SFC Types
 Teil D: Operation and Maintenance
 Teil E: Hardware Setup
 Teil F: Industrial Security
Course ST-PCS7SYS
You can download the documents
2-8
on the website of Industry Online Support, product
SITRAIN - Siemens AG © 2014
support. Search for “Compendium” as shown in the figure below.
Sie können die Dokumente als Beiträge im Produktsupport des Industry Online Support
herunterladen. Suchen Sie nach dem "Kompendium".
Some parts consist in additional check lists supporting a project documentation.
2.3.2 PCS 7 on Tour (PoT)

PCS 7 on Tour is a compact manual with the intend to provide fundamental basics on
the system functions and an approach to engineering and configuring automation tasks.
It covers major components (hardware and software) of the system and intends to
deliver a systematic approach right from the start when you begin to know or use the
system.
The manual PCS 7 on Tour can be ordered via the Siemens Sales Support Process
Automation I IA AS S SUP PA. Please contact your local Siemens promoter or sales
department. The manual is in the following languages available:
German, English, Spanish, Portuguese

2.3.3 PCS 7 catalogs

The catalogs list those products of the Siemens automation product spectrum which are
Weitere Informationsquellen – system SIMATIC PCS 7.
released for the process control
PCS 7 Kataloge
The products contained in this catalog can also be found in the e-Catalog CA 01.
Catalogs are available in print and for download on the Product Support Portal.
Industry Online Support Navigate in the

product tree to
SIMATIC PCS 7
Course ST-PCS7SYS 2-9 SITRAIN - Siemens AG © 2014
SIMATIC PCS 7 System catalog ST PCS 7

The catalog lists the PCS 7 hardware and software products structured in a PCS 7
product structure.
The products are introduced by detailed descriptions and specifications.
Add-On catalog ST PCS AO, Add-Ons for SIMATIC PCS 7

Many supplementary add-on products for SIMATIC PCS 7 have been developed by
Siemens as well as by external partners. These software packages and hardware
components authorized by the system manufacturer enable cost effective
implementation of SIMATIC PCS 7 for special automation tasks.
Catalog PCS 7 Technology Components ST PCS 7 T

With SIMATIC PCS 7 technology components from Catalog ST PCS 7 T that can be
seamlessly integrated into the process control system, you can expand the functional
scope of the system components in a carefully targeted manner for specific automation
tasks.

2.3.4 PCS 7 in the inter- / intranet
Link to PCS 7 Website

The PCS 7 site provides convenient access to the complete PCS 7 documentation – the
latest news about hardware and software components released for PCS 7:
http://www.siemens.com/simatic-pcs7
Get into the world of SIMATIC PCS 7 with the interactive system overview.
The PCS 7 portal contains links also to following sections:

 Presales information
 Online catalog and ordering system
 Technical information
 Support
 Training
 Contact & Partners (Local and Solution partners)

2 - 10 Training Documentation, V8.1.0, ST-PCS7SYS
2.4 Industry Online Support Internet Portal

The new Industry Online Support is here (February 2015).
The Industry Online Support is as a comprehensive information system for all Industry
automation and Drive Technologies service & support topics at any time.
Would you like to deepen your product know-how, to inform about services or
participate in a community of automation users?
You reach comfortable functions in the Industry Online Support directly for desired
information purposes. Online Support - always the first step - round-the-clock on 365
days in the year.
https://support.industry.siemens.com/cs/?lc=en-WW
Der neue Industry Online Support ist da!
2.4.1 Overview
12 10 2
3
4 5 6 7
11
Always available (on the right
above the mySupport Cockpit): 9
Course ST-PCS7SYS 1. Registering: Do you want to2 -benefit

11 from all the information available
SITRAIN in OnlineAG © 2014
- Siemens
Support and the personalization options in mySupport?
Then register for Online Support and log in before using it. And all of this is free.
Make the most of your Industry Online Support!
2. Global search: The global search input box is always available at the top right.
Global search searches all entries of Industry Online Support and clearly displays
the results on a separate result page.
In all specific filter areas, another input box is available to start the search. This
search works together with the filters and searches only entries that match the filter
values you have selected.
3. Direct access to four key areas of Online Support:
Product Support, Services, Forum and mySupport

Training Documentation, V8.1.0, ST-PCS7SYS 2 - 11
4. Searching for product information: Product Support is the comprehensive

information system in Online Support for all questions about products and solutions
for industry. Most information in Product Support is stored in the form of entries. The
information you will find depends on the respective entry type. You can use filters to
narrow down the displayed list of entries to the desired information.
Many functions and areas of Product Support are only available when you are
logged in to Online Support. These functions include, for example, saving and
loading filter settings or downloading software packages.
5. Service catalog - overview of our services: Do you want to learn about the services
offered by Siemens Industry, find contact persons or obtain specific information on
how to proceed for the individual services? The service catalog provides you with
comprehensive information.
To go to the service catalog, select the "Services" navigation item available on each
page.
6. Forum - the communication platform for Siemens Industry products.
In the Technical Forum, you will meet a strong community that shares information
on Siemens Industry products. The community discusses questions, for example on
configuring, commissioning and product details. Of course, non-registered users
can view and browse the contents as well. If you want to use more functions of the
Technical Forum, please log in with your user name. After logging in, you can ask
questions yourself and participate in discussions.
7. mySupport is your personal workspace in Industry Online Support. In this area, you
can compile the information that is important for your daily work. mySupport offers
you a set of tools to support you in this.
In order to easily and efficiently access your important information at any time,
structure the contents as needed. You can create folders and name them as
desired, e.g. after your projects or products. In addition, you can use your own
"tags" for indexing and add personal notes - customized to your needs.
8. On each page in Online Support, the mySupport cockpit can be found in the right
area of the page. When you are logged in, it always provides direct links to your
favorites or last viewed entries in Online Support.
The mySupport cockpit additionally informs you of new personal messages, status
changes of Support Requests or completed CAx download manager jobs. On the
associated entry, a number in brackets indicates the number of new or changed
objects.
9. Copy URL and Print entry: You can copy the address of the selected entry into the
clipboard or print the entry.
10. Request for the Technical Support (Support Request)
Do you have a technical question and are looking for assistance in finding the right
answer?
The Support Request form in Online Support allows you to submit your question to
our Technical Support directly and without detours. Describe your problem in a few
guided steps and you will immediately be provided with possible suggested
solutions.
If the suggested solutions do not answer your question, a specialist will contact you
in the shortest time.

11. Mobile Use via App - Secure Siemens Support for yourself for on the road!
With our Industry Online Support App you have access to more than 300,000
documents - anytime and anywhere. Whether you have problems during the
implementation of a project, need help for troubleshooting, want to expand your
system or plan a new plant.
12. The HelpCenter will assist you in the best use of the Siemens Industry Online
Support. Here you find user information and hints to support your day-to-day work
with this portal.
2.4.2 Product support

In Product Support, you will find the following:
 Information on Product Details and Technical Data
 Manuals and Operating Instructions
Documents with all information necessary to operate or use a product. There are two
different types of manuals: Classic PDF manuals and configurable manuals (to build
your personal library in mySupport).
 Downloads of Updates, Upgrades, Service Packs and Support Tools.
The downloads are generally free, but you have to be logged in to Online Support.
 Answers to Frequently Asked Questions (FAQ)
"FAQ" is the abbreviation for frequently asked questions: A compilation of frequently
asked questions and the associated answers about a topic.
 Certificates
Approvals for sales in other countries, certificates of the successful check of rated
data according to a specific standard or for special use cases (documents in PDF
format).
 Application Examples
Application examples support you in solving your automation problems. For this
purpose, examples and tools, background knowledge, functional descriptions,
handling instructions, performance data, etc. are available to you. This area does not
focus on a specific product, but on the system-wide interaction of products.
 Characteristics
Pictorial representation of characteristics, e.g. of the current-time response of
overcurrent releases (documents in PDF format).
 Product Notes
Product-related, up-to-date information from marketing and sales; for example, sales
and delivery releases for new products.
 Technical Data
Technical key data of the selected product in a clear table.

Product support – Filters and „Breadcrumb“
navigation
Course ST-PCS7SYS 2 - 12 SITRAIN - Siemens AG © 2014
Functionality of the filters (1)

The filters in Product Support allow you to quickly, easily and conveniently find all the
information you need for your question or product. Use filters to narrow down the great
range of information to the contents of interest to you.
Depending on what you are searching for, the following filters are available:
 Product tree
 (Single-) Product
 Entry type
 Date
However, you can also simply enter one or several terms in the search box. Once you
make settings on a filter, the entry list will display all relevant results. At any time, you
can add more filters or change filters that have already been set to refine your search.
To remove individual filters or all filters, click on the "X" next to a set filter or click on the
"Clear all filters" button.
"Breadcrumb" navigation (2)

The breadcrumb is an important navigation item of Online Support. It allows you to see
at a glance where you currently are.
Click on a link in the breadcrumb to navigate to a page higher in the hierarchy. When
you do not click on a link but move the pointer over it, a drop-down menu will appear
where you can view all available areas of this hierarchy. Click on an entry to go directly
to the relevant area.

2.4.3 SIMATIC PCS 7 Summary page of the Product Support
A so-called PCS 7 summary page (quick start, "landing" Page) provides a direct access
to all relevant PCS 7 topics, technical information and solutions.
www.siemens.com/industry/onlinesupport/pcs7
Benefits of the "landing" page:
 PCS 7-movies/animations, interactive demonstrations, FAQs, new application
examples and much more are listed and sorted.
 A pdf document contains a detailed and graphically enhanced overview of the
available application examples, e.g. as print out in the offer, engineering or presales
phase.
 Icons make the assignment of the documents easier, as example archived
projects/code, step by step instructions, performance statements etc.
 Version-specific access to PCS 7 entries through the Product Views. Select directly
the desired PCS 7 version, to get all results filtered for this version.

2.4.4 Compatibility tool

Compatibility information for Automation and Drive Technology is available in the
Compatibility Tool of the Industry Online Support. The tool is designed to support you in
questions about the compatibility of various hardware and software products.
The database is constantly being revised and extended. In addition, you can use the
tool centrally to download the compatibility lists of the separate product lines as Excel
files.
https://support.automation.siemens.com/kompatool/pages/main/index.jsf
Industry Online Support Portal –

Workflow through the
1. To query thecompatibility tool you require, you must first choose a "master
compatibility information
component" (WinCC, PCS 7, STEP 7 ...).

Industry Online Support Portal –
Workflow durch das "master
2. To these Kompatibilitätstool
components" you can add more components (such as operating
systems, virus scanners ...).
3. Once you have chosen the components you require, you can have the compatibility
list shown by clicking the "Show compatibility" button.

2.5 Working with mySupport

2.5.1 Personal filters and notifications
To distinguish the types of information, mySupport is divided into so-called categories of

information (e.g., Personal messages, Filters, Tags). Each category offers specific
functions, but the operating concept is uniform - to allow you to find your way around
quickly and easily.
Only you can access all contents in the individual categories of mySupport.
Therefore, you have to log in to Online Support before using mySupport. Before logging
in for the first time, you need to register. In order to access your personal information
particularly efficiently, it is also advisable to use permanent login (see Registering and
logging in). Without login, only general information on the individual categories is visible.
Favorites
Favorites are your personal bookmarks in Online Support. Similar to the favorites or
bookmarks of your browser (e.g., Internet Explorer), they quickly take you to your
preferred entries at any time - from anywhere.
You can select your favorites in Product Support, the forum and the service area and
save them in mySupport, organize them in your own folder structure, open and provide
them with tags (keywords) at any time. You can access your saved favorites either via
the "Favorites" category in mySupport or using the "Favorites" link in the mySupport
cockpit in the right navigation pane.
Tags
When you have marked an entry as a favorite, you can additionally provide it with your
own keywords ("tagging"). From these keywords, a "tag cloud" (keyword cloud) is
automatically generated in the mySupport cockpit; the individual terms in the tag cloud
are simultaneously used as links. The more frequently you use a term as a tag, the
larger this term will be displayed. Click on a tag to simply filter your favorite entries -
there is no faster way to access your information.

Saving and managing filter settings

In the mySupport area, you can manage the filters you have created in the "Filters"
category. Simply store the filters in the (folder) structure suitable for you. You can add
notes to filters, e.g. when a particular filter is relevant. Furthermore, you can combine all
filters in a folder to one notification - you will then receive one combined notification for
all changes relating to the filters in this folder.
Working with mySupport –
Personal filters and notifications
Managing notifications
Course ST-PCS7SYS
Do you want to be informed of 2new
- 19
information concerning your interests? Then have
Online Support automatically notify you.
If you are interested in a large number of entries, identify them using a filter. If you are
interested in a single entry, mark it as a favorite.
To enable a notification, proceed as follows:
In both mySupport Filters and Favorites, you can set how you want to receive
notifications. To do so, select "Set options" in the toolbar. In the "Notifications" category,
a list of all active notifications is created based on your configuration, which gives you a
quick and easy overview.
 The transition to the new Online Support included the conversion of your existing
newsletter subscriptions to respective notifications.

Working with mySupport –
Personal
2.5.2
documentation
Personal documentation
Course ST-PCS7SYS Do 2 - 20
you want to combine documents that are particularly important toSITRAIN
you? - Siemens AG © 2014
In the "Documentation" category of mySupport, you can create your personal
document library. You can use this library online in mySupport or generate it in different
formats for offline use.
Naturally, you can also share your personal library with other mySupport users in
mySupport. This allows you to create a collection of relevant documents for your subject
area very efficiently that you can use together with colleagues. Regardless of whether
you are working alone in an office or with colleagues at different locations or traveling,
you can access your personal collection of documents from anywhere.
 Up until now, this function has been offered to you in MyDocumentationManager for
configurable manuals. The integration in mySupport makes it even easier for you to
apply entries to your library. In addition, the entire scope of entries is now available to
you. You can apply all entries from Industry Online Support to your libraries, i.e. also
FAQs or product notes.
And if you have already worked with MyDocumentationManager, all libraries you
have created will, of course, still be available in their entirety in mySupport - none of
your work will be lost.

Arbeiten
SIMATIC PCS 7 mit –
mySupport
System Course
Persönliche Dokumentation
Building your personal library
4 2 3
In your personal library, you can create your own folder structure as you would in the
folder structure of a file board. You can store entries from Online Support in the folders
and build your personal collection of documents. You can customize the structure of the
library to your needs, for example to the structure of your plant or projects.
You can apply entries to your personal library directly from an entry list or the entry
display. Applying an entry to your personal library generates a copy of the original entry
for your own use. This copy will be available to you until you delete it. This applies even
if the original entry is revised or deleted in Online Support.
1. Once a library has been created, you can change it at any time in "mySupport
documentation". Use the "Configure" function in the context menu to show the
structure of your personal library in a second area in addition to the content area. It
allows you to conveniently make comprehensive changes using drag and drop.
Fully configurable manuals are a special case. When you insert a manual of this
type into a folder, the entry will not only be displayed in your folder, but the entire
chapter structure, including contents, will additionally be applied to your folder. This
allows you to easily navigate through the manual. And if you only need parts of a
manual, you can apply only these specific parts to a folder of your library. You can
also subsequently change and restructure a chapter structure that has been
applied.
2. You can let yourself be informed about changes of the entries which are contained
in your personal documentation automatically. You can activate and adapt the
automatic update service with the button "Settings". You select the language, the
interval (day, week, month, quarter) and the norm according to which warning signs
shall be carried out to upcoming updates (ISO, ANSI
3. Using the update function you can synchronize your personal documentation with
the current state of the entries contained in it. This way your documentation always
remains up-to-date. You can take on or reject upcoming updates with the button
"Updates".
4. My productions: When exporting, the contents of the selected folder and all
subfolders are transferred to a file you can save to your location and process. You
can export the contents of any folder of your library - regardless of whether you
have created the folder yourself or applied it from a default document. (In
MyDocumentationManager, these functions were available to you in "Generate".)

2.6 Support Request
To create a Support Request, different options are available to you in Online Support:
 You will find the "Support Request" option in the menu on all Online Support pages.
 Alternatively, you can create a new request in mySupport in the "Requests" category.
 Or directly click on the following link:
http://www.siemens.com/automation/support-request
Tips for creating a request:
 Select your product and use case as accurately as possible; try to avoid selecting
"Other". By doing so, you ensure optimum support by our experts and appropriate
suggested solutions.
 Did other users have a similar problem? This step already offers frequent problems
and solutions. Take a look – it will be worth your while!
 Describe your problem with as much detail as possible. Pictures or explanatory
attachments allow our experts to consider your problem from all sides and develop
solutions. You can upload multiple attachments up to 10 MB per file.
 Before each sending, verify your personal contact information and the data you have
entered. The final step additionally offers the option to print the summary.
As a logged in user, you can track the status of your requests online. To do so, navigate
to "My requests" in the "Requests" category in mySupport.

2.7 Forum - the communication platform for Siemens Industry

Industryproducts
Online Support Internet Portal –
Forum Conferences and Forum management
2.7.1
1
2
Course ST-PCS7SYS
1. On the left side, you will find the so-called conference tree.
2 - 23
It allows you to
navigate through the individual discussion areas.
2. The conference overview is the central discussion area of the Technical Forum.
This is where the community meets to discuss technical questions about Siemens
Industry products.
3. In forum management, you will find your personal control center for the Technical
Forum. It allows you to manage your specific profile data and filters.

Conference filter
Add conferences to your personal filter of preferred conferences.
This allows you to enable a notification that informs you when new topics are started in
these conferences.
In Quicklinks, the Technical Forum additionally offers an overview page that contains all
topics of your preferred conferences.
Managing profile
Profile management provides interesting information and functions:
 You get an overview of your activities in the Technical Forum.
 You can view your rank, any special permissions and your ranking progress.
 You can store a signature and a personal description for your profile in the forum.
 You have direct access to the quick links to get an overview of all topics you have
contributed to.
User filter
Have you found a user in the Technical Forum who posts entries that are particularly
interesting? Then add this user to your list of "preferred users".
This allows you to enable a notification that informs you when the user has posted a
new entry.
In Quicklinks, the Technical Forum additionally offers an overview page that contains all
topics of your preferred users.

Industry Online Support Internet Portal –
Interaction in the conference view
2.7.2 Interactions in the Forum
Creating a new topic in

a conference
Industry Online Support Internet Portal –
Interaction in the forum
Status: Topic from Rating of
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2.8 Task and Checkpoint
Task: Software compatibility
Goal
Find out which current version of virus scanners is compatible with your engineering
software.
Use all information sources available:
 Readme files in the installation folder
 The compatibility tool of the Industry Online Support
 Entries in the Product support
 Entries in the Forum
 Create a Support Request.
Checkpoint
Checkpoint
Let‘s think about this:

 Name some reasons for
registration in MySupport.
 What do you think is the best way
to have always the latest version
of the required manuals for your
job with you?


02 - PCS 7 Documentation and Online Support V8.1.0 - en

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02 - PCS 7 Documentation and Online Support V8.1.0 - en

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SIMATIC PCS 7 System Course

SIMATIC PCS 7 – Documentation and Online Support

SIMATIC PCS 7 – Documentation and Online Support

SIMATIC PCS 7 – Documentation and Online Support

The participant will learn about

2.2 Documents available by PCS 7 Installation

Pathways to installed manuals

SIMATIC PCS 7 – Documentation and Online Support

Manuals on SIMATIC PCS 7 DVD

2.2.2 Delivered Readme Files

Pathways to installed Readme files

Reason to have attention to the Readme files

SIMATIC PCS 7 – Documentation and Online Support

2.2.3 PCS 7 help system

Implementation of the PCS 7 help system

SIMATIC PCS 7 – Documentation and Online Support

Plant-specific process control manual for operators

 „PCS 7 - Operating Instructions Operator Station Process Control.doc “

SIMATIC PCS 7 – Documentation and Online Support

2.3 Additional sources of information

Subject of the manual

Links to the Compendium

SIMATIC PCS 7 – Documentation and Online Support

Here you will find

 Teil A: Configuration Guidelines

2.3.2 PCS 7 on Tour (PoT)

SIMATIC PCS 7 – Documentation and Online Support

2.3.3 PCS 7 catalogs

Industry Online Support Navigate in the

Course ST-PCS7SYS 2-9 SITRAIN - Siemens AG © 2014

SIMATIC PCS 7 System catalog ST PCS 7

Add-On catalog ST PCS AO, Add-Ons for SIMATIC PCS 7

Catalog PCS 7 Technology Components ST PCS 7 T

SIMATIC PCS 7 – Documentation and Online Support

2.3.4 PCS 7 in the inter- / intranet

Link to PCS 7 Website

The PCS 7 portal contains links also to following sections:

SIMATIC PCS 7 – Documentation and Online Support

2.4 Industry Online Support Internet Portal

Course ST-PCS7SYS 1. Registering: Do you want to2 -benefit

SIMATIC PCS 7 – Documentation and Online Support

4. Searching for product information: Product Support is the comprehensive

SIMATIC PCS 7 – Documentation and Online Support

2.4.2 Product support

SIMATIC PCS 7 – Documentation and Online Support

Course ST-PCS7SYS 2 - 12 SITRAIN - Siemens AG © 2014

Functionality of the filters (1)

"Breadcrumb" navigation (2)

SIMATIC PCS 7 – Documentation and Online Support

2.4.3 SIMATIC PCS 7 Summary page of the Product Support

SIMATIC PCS 7 – Documentation and Online Support

2.4.4 Compatibility tool

Industry Online Support Portal –

Course ST-PCS7SYS 2 - 15 SITRAIN - Siemens AG © 2014

SIMATIC PCS 7 – Documentation and Online Support

Course ST-PCS7SYS 2 - 16 SITRAIN - Siemens AG © 2014

SIMATIC PCS 7 – Documentation and Online Support

2.5 Working with mySupport

To distinguish the types of information, mySupport is divided into so-called categories of

SIMATIC PCS 7 – Documentation and Online Support

Saving and managing filter settings

SIMATIC PCS 7 – Documentation and Online Support

SIMATIC PCS 7 – Documentation and Online Support