ADselfService user guide

Ver. : 1.1
Date : 03 July 2018
 Record of Release

Versio Authoriz
Modified By Reviewed By Release Date Modifications Done
n No. ed By
1.0 Prasanna Rajesh Sachin 05-Jan-2018 Created.
Shetty Nandoskar Nerurkar
1.1 Gaurav Sachin Sachin 03-July-2018 Document Updated &
Kelshikar Nerurkar Nerurkar Added OTP Method
ADSELFSERVICE USER GUIDE...........................................................................

INTRODUCTION ...........................................................................................

OBJECTIVE ................................................................................................

SCOPE OF THE DOCUMENT .............................................................................

REGISTRATION PROCESS ................................................................................

Introduction

The Standard Operating Procedures (SOPs) contains key information to help users to
update Information.

Objective

This portal helps users to update Location details, Unlock AD account & reset password.

- URL -> https://adpass.Lntinfotech.com

Scope of the document

This document provides Guidance on ADPASS enrolment procedure.

1. Registering Users Login details

2. Users Information / Main Page of the Portal
3. Resetting forgotten Password
4. Unlocking AD Account
Registration Process
Procedure to Register Login ID into ADSelfService Plus Password Management
Application
➢ Open URL https://adpass.lntinfotech.com in Internet Explorer as shown below,

[Note: - You can access this URL from the Internet as well.]

User Name: Type your Domain Login ID (PS No.)

Password: Type your Current Domain ID password.
Log on to: Select your Domain (e.g. – PWIODC)

➢ After logging into ADSelfService Portal for the first time, Users need to
configure the security questions & answers.
Click on “Click Here“ to configure security questions & answers.
 ➢ Configure Security questions from choices available in a list & answer fields as
shown below.

Click Save after setting questions & answers.

[Note: The length of the answer should vary between 5 & 255 characters.]

Users can reset security questions & answers at any point in time by clicking on
the Reset Q&A option after logging into ADSelfService Portal.

*upon completion click-on “Update” for details to be updated. (Redirects to Main Page.)

➢ Adding Mobile Verification for OTP functionality.

Please note Mobile number MUST be updated in https://iCore.Lntinfotech.com
with country code and set the option number should be displayed as “YES”.

Eg: +911234567891
➢ Manage Account:

Click on My Info tab after logging into ADSelfService Portal & update
information.
➢ Reset forgotten password

Click on “Reset Your Password”

Domain User Name: PS no

Domain Name: Select your Domain (eg: Pwiodc)

Click “Continue”
 Type the answer to Security question(s) which had previously set while registering
to the Portal
Click “Continue”

Enter & confirm new Password as per the Password Policy Requirements.

Click on “Reset Password” upon completion

Password will be “Successfully reset.”

Proceed to Login with new password in LTI Portals

➢ Unlock “Domain Account”

Click on “Unlock Your Account”

Domain User Name: Enter PS no

Domain Name: Select your Domain (eg: Pwiodc)
 Type the correct answer to Secret Question(s) which was set previously while
registering to the Portal and Click on “Continue”

Click on “Unlock Account”

Account will be “Successfully Unlocked”

Proceed to Login in to LTI Portals.

NOTE: CTGRP Domain users can use ADPASS to change/update password &
Location BUT cannot use to unlock Accounts.
➢ Reset & Unlocking account through OTP

Mobile number updated in iCore portal will be auto display on ADPASS portal.
Click on “Continue”

Enter the “Verification Code” which will be sent to registred mobile number.
Click on “Continue”

Click on “Unlock Account” & the account will be unlocked.

Same procedure applies to “Reset Password” through OTP.