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Hi, I am Gayan Kumarasinghe, a final year student at Northumbria University and currently
pursuing a degree in Business & Management from Northumbria University in the United
Kingdom. This research questionnaire is done as a part of my academic study programme, BSC
employee job performance. The honest answers you provide would help me achieve accurate
results. Your participation is highly appreciated. All information provided will be treated in a
confidential manner and processed anonymously. This survey will only be accessed by the
Demographics
1. Gender
a) Male
b) Female
2. Age
a) Below 24
b) 25-29
c) 30-34
d) 35-39
e) 40 and above
3. Department
a) Marketing
b) Finance
c) Agent
d) HR and Administration
e) Other
4. How long have you worked at HSBC
a) Less than one year
b) 1-2 years
c) 3-4 years
d) 5 years and above
Using the key below, please indicate the extent to which you agree with each statement.