Academic Department Procedure v1.1.

080818

Admission

Re-Plan Enroll/
Enroll Student Open Class

Start

Request Open New Class

Confirm Teaching
Hours
PM/AM

End

Confirm Open Re-

enrollment Class

No

Receive Open Class Arrange Class Confirm Re-enroll Check Teaching

Schedule Yes Arrange Teacher Confirm Open Class Cancel Class
Request TC Hours
AM

Request Cancel

Start Class with Check new Check End of Class Summarize

students enrolled Record T.Hrs monthly
Schedule Re-enrollment Teaching Hours
ACADEMIC

21st – 20th
Find TC No Yes
Finalized on 20th
PO

-1month before ED
Class Folder
-or 3 weeks (if ED Care Re-enrollment Class Re-enrolment
Check TC Care Re-enroll TC
falls on 1st / 2nd wk. Payment report
Remind
of next month)

Prepare for New

Confirm Enroll Class Class Start Teach Care Student
TC

Leave Substitute Request

Resign Change TC Request

Academic Division Procedure / Quy trình bộ phận Chuyên môn RULES

Glossary / Thuật ngữ:

*PM: Product Manager - Quản lý chương trình
*AM: Academic Manager - Quản lý chuyên môn
*AC: Academic Coordinator (RE) = ST: Senior Teacher (FTK) - Điều phối chuyên môn
*PO: Program Officer (ASP) ~ PE: Program Executive (MB) - Nhân viên giáo vụ
*TC: Vietnamese Teacher - Giáo viên Việt Nam
*FT: Foreign Teacher - Giáo viên nước ngoài
*HT: Homeroom Teacher (MB) - Giáo viên chủ nhiệm
*TA: Teaching Assistant - Trợ giảng
*Admission - bộ phận tuyển sinh

Procedure
Start: AC (cc AM) nhận yêu cầu mở lớp từ Admission
Bước 2: AC xếp lớp (create class schedule)\
Bước 3: AC xếp TC, TA (enroll teacher)
Bước 4: AC gửi email thông báo PO (cc AM)
Bước 5: PO tạo lớp trên CMS
Bước 6: PO gửi email confirm class schedule TC (cc AC, AM)
Bước 7: PO chuẩn bị Class Folder (Attendance List, Class Schedule) gửi hard copy cho TC
Bước 8: AC, PO, TC theo dõi số lượng bé enroll vào lớp
Bước 9: PO, TC chuẩn bị tài liệu cho học viên enroll vào lớp mới
 Book Placement Test

<<extend>>
PAS
Manage Placement Test
Schedule View Placement Test Schedule

Assign Placement Test to TC

Update Placement Test Results

PO/PE
Manage Demo Class Schedule <<extend>> Book Demo Class

AC
Manage Class List View Class List

Create Class Profile

Modify Class Profile

View Class Schedule

TC

Update Attendance List Enroll Teaching Schedule

Xem Teaching Schedule Conduct Placement Test

Conduct Mid/Final Test

TC
Manage Student List View Student List

Update Student Info

Manage Working Hours

PO/PE Enroll* Student in Class

Manage Re-enrolment AM&AC

Care Call

<<extend>>
Manage ED Schedule
Care Reservation

Care Re-enroll Fee Update ED Survey Results PO

Care Happy Call

Nhập lưu kq Mid/Final Test

Care Absence

Care Re-enroll Status

Manage Teacher List View Teacher List

Create Teacher Profile

Modify Teacher Profile

View Teaching Hours

Verify Teaching Hours

<<extend>> Final Lock Teaching Hours

PM/AM
 View Class Schedule

<<include>> <<include>>

Class Status PAS

View Class Schedule View Class Detail <<extend>> Enroll Teaching Schedule -Planning
-InProgress
-Pending
<<include>> <<extend>> -Reserved
-Finished
-Stopped
Create/Edit Class Profile <<include>> Holiday Schedule

Cancel Class PO/PE

Stop Class

Change Class Schedule

View Teaching Schedule

<<include>> <<include>>

PO/PE Check Teacher Attendance Check Student Attendance

Manage Teacher List

TC
View Teacher List <<extend>>

Manage Class List

<<include>>

Create/Edit Teacher Profile Config Teacher Level, Rate

<<extend>>
Conduct Placement Test

TC
Substitute Teacher

Conduct Mid/Final Test

AC
Change Teacher Manage Working Hours

Manage Re-enrolment AM&AC

View Teaching Hours

<<include>>
Manage ED Schedule
Submit Monthly Teaching
Hours
Update ED Survey Results PO
<<extend>>

<<extend>> Verify Teaching Hours Nhập lưu kq Mid/Final Test

Final Lock Teaching Hours

PM/AM
 View Class Schedule

<<include>>

Class Status PAS

View Class Detail -Planning
-InProgress
-Pending
<<extend>> -Reserved
-Finished
-Stopped
Enroll Teaching Schedule

<<include>>
View Teaching Schedule PO/PE

<<include>>

<<include>>

Check Student Attendance

PO/PE Check Teacher Attendance

Manage Teacher List

<<extend>>
TC

Manage Class List

Create/Edit Teacher Profile Config Teacher Level, Rate

Conduct Placement Test

TC

Conduct Mid/Final Test

AC
Manage Working Hours

Manage Re-enrolment AM&AC

View Teaching Hours

<<include>>
Manage ED Schedule
Submit Monthly Teaching
Hours
Update ED Survey Results PO
<<extend>>

<<extend>> Verify Teaching Hours Nhập lưu kq Mid/Final Test

Final Lock Teaching Hours

PM/AM
 View Class Schedule Text PAS

<<include>> Class Status

-Planning
-InProgress
-Pending
-Reserved
-Finished
View Class Detail <<extend>> Enroll Teaching Schedule PO/PE -Stopped

<<include>>

<<include>> <<include>>

Check Teacher Attendance Check Student Attendance

Total Teaching Hour

PO/PE

TC
<<extend>> <<include>>

Manage Class List

Conduct Placement Test

Submit Monthly Teaching
Teaching Hours View Teaching Hours
Hours
TC

Conduct Mid/Final Test

AC <<extend>>

Manage Working Hours

Manage Re-enrolment AM&AC

<<extend>> Verify Teaching Hours

Manage ED Schedule

Update ED Survey Results PO

Nhập lưu kq Mid/Final Test

Final Lock Teaching Hours

PM/AM
AM PO

New Class Info