Technical Handy Guide: MX-M264N MX-M314N MX-M354N Capricorn

MX-M264N
Capricorn MX-M314N
MX-M354N
Technical Handy Guide
Version
1.a
May 2012
Handy Guide
Information contained within this guide is subject to change without prior notice.
This Handy Guide is not a substitute for the official Sharp Service Manuals. It is for
use by Sharp qualified service technicians with the intention of improving the
efficiency of Sharp MFP Devices.
All the latest fault finding information, firmware and printer drivers can be found on
the SHARP Support Website.
SHARP ELECTRONICS (UK) LTD

Document Solutions Post Sales Service
4 Furzeground Way
Stockley Park
Uxbridge
Middlesex
UB11 1EZ
www.sharp.co.uk
Useful Technical Links;
Technical Website www.tradenet.sharp.co.uk/tech
Product Key Registration https://dse-pub.sharp.co.jp/key/
User Name: keyuser
Password: key000323
2 Document Solutions After Sales Service
Handy Guide
Page
1 Machine Specification 4
2 Machine Options 5
3 Consumables 7
4 Initial Set-up 8
5 Maintenance 10
6 Coin Vend Interface 12
7 Product Key Registration 14
8 Firmware Upgrade Procedure 16
9 Test Simulations 18
10 Trouble Codes 25
11 Sensors & Switches 27
12 Jam Cause Codes 28
13 Notes 29
Machine Specifications
General MX-M264N / MX-M314N / MX-M354N
Type Desktop
Original / Printed paper Max. A3 / Max. A3 – Min. A6R
size
Standard paper capacity 1,100 (500-sheet x 2 + 100-sheet multi bypass)
Maximum paper capacity 2,100 (500-sheet x 4 + 100-sheet multi bypass)
Paper weight Tray: 56 - 105 g/m2 Bypass: 56 - 200 g/m2
Output capacity A4 size: 500 sheet (Face down)
Warm-up time 20 sec. or less
600x600dpi,
Resolution
1,200x600dpi (printer only)
SD card: 8GB, ICU: 2GB
Memory/ HDD
HDD: 160GB (Opt)
Duplex Std. (60 - 105 g/m2)
LCD Colour 7.0 inch
Max power consumption 1.84kW
Dimensions (W-D-H) 625 x 645 x 799 mm (including operational panel and RSPF)
Weight Approx. 52.1 kg
MCV (max) 75k
MCBF / MCBJ / Life 80k/10k/800k or 5 years
Copier Std.
Copy speed (A4) 26 cpm / 31 cpm / 35 cpm
E-sort Yes
(26 cpm) 4.9 sec. Platen 7.9 sec. RSPF
First copy time (31 cpm) 4.4 sec. Platen 7.1 sec. RSPF
(35 cpm) 4.0 sec. Platen 6.7 sec RSPF
Continuous copy Max. 999
Zoom range Platen: 25 – 400% RSPF: 25 – 200%
Document Feeder Std. RSPF
Original capacity 100 sheet (80 g/m2)
Scan speed (copy/ fax/ 50 opm
scan)
Finishing Opt. Job separator Opt. Inner finisher
Upper: 100 sheet 500 (A4)
Output capacity
Lower: 500 sheet 250 (A3)
Max 50 sheet one-position staple
Functionality - (A4: 50 sheet / A3: 30 sheet)
Off-set shifting
Printer Std.
Print speed (A4) 26 ppm / 31 ppm / 35 ppm
PDL (Emulation) Std.: PCL6 Opt.: PostScript3
Interface USB2.0, 10Base-T / 100Base-TX / 1000Base-T
Win XP, Server 2003, Vista, Server 2008, Server 2008R2, Windows
Supported OS 7
Mac OS X 10.4.11, 10.5 – 10.5.8, 10.6 – 10.6.8., 10.7-10.7.2
Document Filing Opt.
Scan Std.
Resolution 100 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi
Duplex Yes
Destination Desktop (Sharpdesk), FTP, folder (SMB server), USB memory, E-
mail, i-Fax(opt)
Bundled utility software Network Scanner Tool, Sharpdesk 3.3
Fax Opt.
Communication formula Super G3, Max. 33,600 bps
Document size Max. A3- Min. A5
Compression MH, MR, MMR, JBIG
Transmission time 2 sec. (Super G3 /JBIG) 6 sec. (G3 ECM)
Dial registration 1000 dials
Broadcast transmission Max 500
PC-Fax Yes (For Windows only)
Inbound faxing Yes
Machine Options
Model Description MX-M264N/MX- Remark

M314N/MX-
M354N
MX-DE17 500-sheet paper drawer Opt.
MX-DE18 500x2-sheet paper drawer Opt.
MX-DS16 Low Stand Opt.
MX-DS17 High Stand Opt.
Inner finisher is required.
MX-TE10 Exit tray unit Opt. (Cannot install with MX-
TR11)
MX-FN23 Inner finisher Opt. Cannot install with MX-TR11
MX-TR11 Job separator Opt. Cannot install with MX-FN23
MX-HD12 HDD expansion kit Opt
MX-KB14 Keyboard Opt.
MX-PK11 PS3 expansion kit Opt.
MX-PF10 Barcode font kit Opt.
AR-SU1 Stamp kit Opt
MX-FX11 Facsimile expansion kit Opt.
MX-FWX1 Internet-Fax expansion kit Opt. HDD is required.
MX-AMX1 Application integration Opt. HDD is required.
module
MX-AMX2 Application communication Opt. HDD is required.
module
MX-AMX3 External account module Opt. HDD is required.
Data security kit
MX-FR37U Commercial ver (non-CC Opt. HDD is required.
ver.)
MX- Sharpdesk ver3.3 1/5 - Opt.
USX1/USX5 license kit
MX- Sharpdesk ver3.3 10/50- Opt.
US10/US50 license kit
MX-USA0 Sharpdesk ver3.3 100- Opt.
license kit 1
MX- OSA-NST* 1/5- License Opt. MX-AMX2 is required
UN01A/05A*1 Kit
MX- OSA-NST*1 10/50- License Opt. MX-AMX2 is required
UN10A/50A*1 Kit
MX-UN1HA*1 OSA-NST*1 100- License Opt. MX-AMX2 is required
Kit
Machine Options
Consumables
Model Contents Qty Life Min. Remark

name Order Qty
Toner cartridge (IC
Chip: Yes)
MX-312GT x1 25k 10 A4 6% Coverage
(Toner stirring
mechanism: Yes)
Developer
75k
MX-312GV (26 cpm: 75k , 31/35 x1 10
100k
cpm: 100k)
Drum
75k The drum is supplied with
MX-312GR (26 cpm: 75k, 31/35 x1 10
100k the machine
cpm: 100k)
AR-310UH Upper heat roller kit x1 150k 5
MX-311LH Lower heat roller kit x1 300k 5
MX-311KA 150k maintenance kit x1 150k 5
Main charger unit
75k x 10
MX-311MC (26 cpm: 75k, 31/35 x10 1
100k x 10
cpm: 100k)
Cleaning blade
75k x 10
MX-311CB (26 cpm: 75k, 31/35 x10 1
100k x 10
cpm: 100k)
Drum frame unit
225k
MX-311DU (26 cpm: 225k, 31/35 x1 5
300k
cpm: 300k)
MX-311TX Transfer roller unit x1 150k 5
MX-SCX1 Staple cartridge x3 5k x 3 20 For MX-FN**
AR-SV1 Stamp cartridge x2 - 20
Initial Setup
DEVELOPER INSTALLATION
Sim 25-02 Auto Developer Adjustment
Note: Toner Cartridge Must Be Installed after

Auto Developer Adjustment
INITIAL SETTINGS
Sim 26-06 Machine Destination Set
Sim 26-01 Job Separator Installed
Yes/No.
Sim 21-01 Maintenance Cycle Setting
Set to 4=50k
PAPER FEED TRAY SETUP

[SYSTEM SETTINGS]
[Paper Tray Settings]
Settings specify the paper type, paper size, and functions for each paper
tray. When the [Tray Settings] key is touched, a list appears showing the
trays and the current settings.
IMAGE WRITING DISTORTION
Sim 64-012 Image Writing

Adjustment
Select 1 = Grid Pattern
PRINT IMAGE OFF CENTRE
Sim 50-10 Image Off Centre.
Initial Setup
RSPF IMAGE POSITION & VOID
Sim 48-05 RSPF Magnification.
Sim 53-08 RSPF Scan position.
FAX OPTION (MX-FX11)

Sim 66-02 Fax SW Setting (Destination)
Sim 66-10 Fax Memory Clear (For Standard Extended
Memory)
PRODUCT ACTIVATION & FIRMWARE
Sim 22-05 Check Firmware version – Upgrade to latest

version.
COPY MAGNIFICATION
Sim 48-01 OC Magnification Adjustment
COPY IMAGE POSITION & VOID
Sim 50-01 Lead/Rear Edge, Image Loss & Void Adjustment

Sim 50-12 OC & RSPF Off Centre Adjustment
IMAGE DENSITY
Sim 46-02 Copy Exposure Adjustment.
Maintenance
Consumable Schedule
MX-M264N 75k 150k 225k 300k 375k 450k

MX-312GV Developer
MX-312GR OPC Drum
MX-311DU Drum frame unit X X X X
Drum cleaner
MX-311CB
blade
MX-311MC Main charge unit
150k Maintenance
MX-311KA X X X
kit
Upper heat roller
AR-310UH X X X
kit
Lower heat roller
MX-311LH X X X X X
kit
MX-311TX Transfer roller kit X X X
MX-M314N/354N 100k 150k 200k 300k 400k 450k

MX-312GV Developer X X
MX-312GR OPC Drum X X
MX-311DU Drum frame unit X X X X X
Drum cleaner
MX-311CB X X
blade
MX-311MC Main charge unit X X
150k Maintenance
MX-311KA X X X
kit
Upper heat roller
AR-310UH X X X
kit
Lower heat roller
MX-311LH X X X X X
kit
MX-311TX Transfer roller kit X X X
Maintenance
MAINTENANCE COMPLETED
Sim 24-04 Maintenance counter reset
Sim 21-01 Maintenance setting check
DEVELOPER REPLACEMENT
Sim 24-05 Developer counter reset
JAM & TROUBLE COUNTERS

Sim 24-01 Jam/Trouble counter reset
FEED ROLLER REPLACEMENT

Sim 24-02 Paper feed counter reset
COPY DENSITY
Sim 46-02 Copy density adjustment
Coin Vend Interface
The coin vend interface for the MX-M264/314/354 machines is located on the PCU
PWB. Before connecting a third party auditor, the device must conform to the
following specifications:
1. The auditor interface should be optically isolated from the copier.

2. The external auditor interface should be ‘Power Supply Unit’ independent.
3. supply.
4. The external auditing device’s plug-top adapter should have a reinforced
insulation barrier.
5. The external auditing device must ‘hold’ a CE mark.
To enable coin vend function, execute Simulation 26-03.
During duplex copy mode, the interface will issue 2 billing pulses for each duplex
copy irrespective of the size of the paper used (e.g. an A4 duplex copy will generate
2 billing pulses and an A3 duplex copy will also generate 2 billing pulses). In order
for the external auditing device to detect the selected paper size, the paper size
outputs on pin’s 1 to 4 must also be used.
Note: The configuration of the external auditor connector (CN133) may differ
slightly from that of other models, so it is important to ensure that the correct
cable/connections are used.
Connector Signals
Pin
Signal Name Details
No
1 +24 V dc
2 P-GND
3 +24 V dc
4 GND
5 /CV_COUNT Paper exit copy signal (Late billing pulse)
6 /CV_COPY Enables ready status of copier
Copy start paper feed clutch signal (Early
7 /CV_START
billing pulse)
8 /AUD_PNC
9 /CV_CA Clear-all Signal
10 /AUD_COPY
11 /CV_DPX Duplex signal
12 /AUD_CA
13 /CV_SIZE0 Copy paper size indicator
14 /AUD_READY
16 /AUD
18 /PNC_a
20 GND
Coin Vend Interface
Paper Size Signals:

SIZE3 SIZE2 SIZE1 SIZE0 PAPER SIZE
0 0 0 0 NIL
0 0 0 1 A3
0 0 1 0 A4
0 0 1 1 LT (8.5” x 11”)
0 1 0 0 B4
0 1 0 1 LG (8.5” x 14”)
0 1 1 0 WLT (11” x 17”)
0 1 1 1 INV (5.5” x 8.5”)
1 0 0 0 B5
1 0 0 1 EXTRA
1 0 1 0 A5
1 1 0 0 A4R
1 1 0 1 B5-R
1 1 1 0 LT-R
1 1 1 1 Not Used
Product Key Registration
MX-PK11 Postscript Level 3 kit
With the above option, you should receive an operation manual. The front of the
operation manual details a unique code which when registered, provides an
activation key which unlocks the Postscript function within the device.
Procedure
1. Make a note of the Machine Serial number upon which the option is to be
installed.
2. Make a note of the application number from the front of the MX-PK11
operation manual.
3. Access the following URL, with the username and password indicated.
https://dse-pub.sharp.co.jp/key/
Username: keyuser
Password: key000323
4. Select your region.
Product Key Registration
5. Register the MX-PK11 by completing the following web form
Note: When inputting the data, please ensure that the prefix letter of the
application number is entered in UPPERCASE.
6. Click Submit. The product activation key will be displayed and an Email also
containing the information will be sent to the address provided on the form.
7. Enter Simulation Setting mode on the machine.
8. Enter the product key.
9. Press the registration key.
After power cycling the machine, confirm the new setting in Test Command 22-10.
Firmware Upgrade Procedure
Update procedures and kinds of firmware
There are several methods to update the firmware.
1) Update method using SIM 49-1

2) Update method using FTP
3) Update method using the Web page
4) Update method using the CN update function
Use SIM22-5 to check the firmware type.
Method 1 (for other methods, please refer to the Service Manual Section 8)
*1:
•Store the firmware data (xxx .sfu) to the media or USB memory beforehand.
•The media used for the update must have an enough capacity for storing the
firmware data.
•The USB memory equipped with the security (secure) function cannot be
used.
Firmware Upgrade Procedure
1) Insert the media or USB memory which stores the firmware into the main
unit. (Be sure to use the USB I/F on the operation panel.)
2) Enter the SIM49-01.Press the key of the file to be updated. The screen
transfers to the update screen.
3) Current version number and the version number to be updated will be

shown for each firmware respectively.
4) Press [ALL] key. All the firmware programs are selected.
5) Press [EXECUTE] key. “ARE YOU SURE? [YES] [NO]”becomes clear. Press
[YES] key to start the update of selected firmware.
Progress is displayed on right side of "FIRMWAREUPDATE" title by 20 steps.
6) If the update is normal completion, following screen is dis-played. Press

[OK] key. (The machine is rebooted.) Go to SIM22-05 and confirm the
firmware has upgraded successfully.
Refer to the Service Manual Section 8 for more information.
Test Simulations
Entering simulation mode
Perform the following procedure to enter the simulation mode.
Main Sub Functions
1 1 Check the operation of the scanner (reading) unit and the control circuit.
2 Check the sensors in the scanner (reading) section and the related circuits.
5 Check the operation of the scanner (reading) unit and the control circuit.
2 1 Check the operations of the automatic document feeder

2 Check the operations of the sensors and the detectors in the automatic document
feeder section and the control circuits.
3 Check the operations of the loads in the automatic document feeder.
3 2 Check the operations of the sensors and the detectors in the finisher.
3 Check the operation of the load in the finisher and the control circuit.
10 Adjust the finisher.
4 2 Check the operations of the sensors and detectors in the desk.

3 Check the operations of the loads in the desk.
5 Check the operations of the paper feed desk paper transport clutch.
5 1 Check the operation of the display, LCD in the operation panel.

2 Check the operation of the heater lamp and the control circuit.
3 Check the operation of the scanner lamp and the control circuit.
6 1 Check the operations of the load in the paper transport system.

2 Check the operations of each fan motor and its control circuit.
90 Reset the machine to the factory setting.
7 1 Set the operating conditions of aging.

6 Set the operating intermittent aging cycle.
8 Display the warm-up time.
12 Document reading number of sheets setting (for aging operation)
8 1 Check and adjust the operations of the developing voltage.

2 Check and adjust the operation of the main charger grid voltage.
6 Check the output of the transfer charger output voltage.
9 2 Check the operations of the sensors and detectors in the paper reverse section.
3 Check the operations of the load in the paper reverse section.
Test Simulations
Main Sub Functions
10 1 Check the operations of the toner supply mechanism (toner motor).
13 - Cancel the self-diag "U1" trouble.
14 - Cancel the self-diag H3, H4, H5 troubles.
16 - Cancel the self-diag "U2" trouble. MFP PWB / PCU PWB / SCU PWB
17 - Cancel the self-diag "PF" trouble.
21 1 Set the maintenance cycle.
22 1 Check the print count value in each section and each operation mode.
2 Check the total number of misfeed and troubles.
3 Check misfeed positions and the misfeed count of each position.
5 Check the ROM version of each unit (section).
6 Output the setting/adjustment data (simulation, FAX soft switch, counter).
8 Check the number of operations (counter value) of the finisher, the RSPF.
9 Check the number of use (print quantity) of each paper feed section.
10 Check the system configuration (option, internal hardware).
11 Check the use frequency (send/receive) of FAX. (Only when FAX is installed).
12 Check the RSPF misfeed positions and the number of misfeed at each position.
13 Check the operating time of the process section.
14 Display the use status of the toner cartridge.
18 Display the user data delete history.
19 Check the values of the counters related to the scan - image send.
40 Display the error code list and the contents.
90 Output the various set data lists.
23 2 Output the trouble history list of paper jam and misfeed.

80 Check the operation of paper feed and paper transport in the paper feed section
and the paper transport section. Used to output the list of the operation status of
the sensor and the detectors in the paper feed section and the paper transport
section.
24 1 Clear the jam counter, and the trouble counter.

2 Clear the number of use (the number of prints) of each paper feed section.
3 Clear the finisher, RSPF, and the scan (reading) unit counter.
4 Clear the maintenance counter, the printer counters of the transport unit and the
fusing unit. (After completion of maintenance, clear the counters.)
5 Clear the developer counter. (After replacement of developer, clear the counter.)
6 Clear the copy counter.
9 Clear the printer mode print counter and the self print mode print counter.
10 Clear the FAX counter. (Only when FAX is installed)
12 Clear the document filing counter value.
Test Simulations
Main Sub Functions
24 15 Clear the counters related to the scan mode and the image send.
30 Initialize the administrator (Admin) password.
31 Initialize the service mode password.
35 Clear the toner cartridge use status data.
25 1 Check the operations of the developing section.

2 Make the initial setting of toner density when replacing developer. (Automatic
adjustment)Image process (Photoconductor/Developing)
4 Display the operation data of the toner correction
26 1 Set Yes/No of installation of the job separator.

2 Set the paper size of the paper feed tray. (When the paper size is changed, this
simulation must be executed to change the paper size in software.)
3 Set the specifications of the auditor. (Setting must be made according to the auditor
use conditions.)
5 Set the count mode of the total counter and the maintenance counter.
6 Set the specifications (paper, fixed magnification ratio, etc.) of the destination.
10 Set the trial mode of the network scanner.
18 Set Disable/Enable of the toner save mode operation.
30 Set the operation mode corresponding to the CE mark.
32 Set the special functions.
35 Set the display mode of SIM 22-4 trouble history when a same trouble occurred
repeatedly. There are two display modes: display as one trouble and display as
several series of troubles.
38 Set Continue/Stop of print when the maintenance life is reached.
50 Set functions.51Used to set the specifications of the serial port operation. (For PCI)
52 Set whether non-printed paper (insertion paper, cover paper) is counted up or not.
56 Set ON/OFF of the Life Correction.
65 Set the finisher alarm mode.
69 Set the operating conditions for toner near end.
73 Enlargement continuous shoot, A3 wide copy mode image loss (shade delete
quantity) adjustment
74 Set the OSA trial mode.
78 Set the password of the remote operation panel.
79 Set YES/NO of the pop-up display of user data delete result.
27 1 Set non-detection of communication error (U7-00) with RIC.

2 Set the sender's registration number and the HOST server telephone number.
4 Set the initial call and toner order auto send.
5 Set the machine tag No. (This function allows the host computer to check the
machine tag No.) (FSS function)
6 Set of the manual service call.
7 Set of the enable, alert callout.
9 Set the paper transport time recording YES/NO threshold value and shading gain
adjustment retry number.
10 Clear the trouble prediction history information.
11 Check the serial communication retry number and the scanner gain adjustment
retry number history.
Test Simulations
Main Sub Functions
27 13 Check the history of paper transport time between sensors.

14 Set the FSS function connection test mode.
15 Display the FSS connection status.
16 Set the FSS alert send.
17 Set the FSS paper order alert.
18 Clear the FSS paper feed retry counter.
30 1 Check the operations of the sensors in other than the paper feed section.
2 Check the operations of the sensors and the detectors in the paper feed section
and the control circuits.
40 2 Manual paper feed tray paper width sensor adjustment.

7 Set the adjustment value of the manual paper feed tray paper width sensor.
41 1 Check the operations of the document size sensor and the control circuit.
2 Adjust the document size sensor detection level.
3 Check the operations of the document size sensor and the control circuit.
43 1 Set the fusing temperature in each mode.

4 Set the fusing temperature 2 in each mode.
10 Set the postcard feed cycle
20 Perform the low-temperature, low-humidity (L/L) environment correction for the
fusing temperature setting of each paper (SIM43-01).
22 Perform the low-temperature, low-humidity (L/L) environment correction for the
fusing temperature setting of each paper (SIM43-04).
44 1 Set each correction operation function in the image forming section.

9 Display the result data of the high density process control operation.
14 Display the output level of the temperature and humidity sensor.
43 Display the identification information of the developing unit.
46 2 Adjust the copy density in the copy mode.

4 Adjust the density in the image send mode.
5 Adjust the density in the image send mode.
8 Adjust the image send mode colour balance RGB.
9 Adjust the scan image density.19Used to set the operating conditions for the
density scanning (exposure) of monochrome auto copy mode documents.
30 Adjust the resolution in the sub scanning direction in the copy mode.
32 Adjust the document background density reproducibility in the monochrome auto
copy mode.
37 Adjust the reproduction capability of monochrome mode colour.
39 Adjust the sharpness of FAX send images.
40 Adjust the FAX send image density.
41 Adjust the FAX send image density. (Normal)
42 Adjust the FAX send image density. (Fine)
43 Adjust the FAX send image density. (Super Fine)
44 Adjust the FAX send image density. (Ultra fine)
45 Adjust the FAX send image density. (600dpi).
47 Set the compression rate of copy and scan images (JPEG).
Test Simulations
Main Sub Functions
46 60 Adjust the sharpness in the colour auto copy mode.

61 Adjust the area separation recognition level.
62 Set the operating conditions of the ACS, the area separation, the background
image process, and the auto exposure mode.
63 Adjust the density in the copy low density section.
48 1 Adjust the scan image magnification ratio (main & sub scanning direction).
5 Correction the scan image magnification ratio (in the sub scanning
direction).Scanner section.
49 1 Perform the firmware update.

3 Update the operation manual in the HDD.
5 Perform the watermark update.
50 1 Copy image position, image loss adjustment

2 Adjust the copy image position and the image loss. (This simulation is a simplified
version of SIM 50-1.)
5 Adjust the print lead edge image position. (PRINTER MODE)
6 Adjust the copy image position and the image loss.
7 Adjust the copy image position and the image loss (RSPF mode). (This simulation
is a simplified version of SIM 50-6.)RSPF
10 Adjust the black print image magnification ratio and the off-centre position. (The
adjustment is made separately for each paper feed section.)
12 Perform the scan image off-centre position adjustment. (The adjustment is made
separately for each scan mode.)
27 Perform the image loss adjustment of scanned images in the FAX or image send
mode.
28 Automatically adjust the image loss, void area, image off-centre, and image
magnification ratio.
51 2 Adjust the contact pressure on paper by the main unit and the RSPF registration.
9 Adjust the ON/OFF timing of the separation voltage.
53 6 Adjust the detection level of the RSPF document width.

7 Adjust the RSPF document size width sensor.
8 Adjust the document lead edge reference and the RSPF mode document scan
position.
55 1 Set the specifications of the engine control operations. (SOFT SW)

2 Set the specifications of the scanner control operation. (SOFT SW)
3 Set the specifications of the controller operation. (SOFT SW)
10 Set the special stamp text. (Taiwan only).
56 1 Transport data between HDD - MFP PWB SRAM/EEPROM.

2 Backup the data in the EEPROM. SD Card, and HDD (including user authentication
data and address data) to the USB memory.
3 Backup the document filing data to the USB memory.
4 Backup the JOB log data to the USB memory.
Test Simulations
Main Sub Functions
56 5 Import the SIM22-6 data to a USB memory in the TEXT format.

11 Save the data in the SD card to the HDD temporarily.
12 Copy the SD card data saved temporarily in the HDD with SIM56-11 to the
machine.
60 1 Check the memory operations (read/write) of the MFP PWB.
61 1 Check the LSU polygon motor rotation and laser detection.

3 Set the laser power
62 1 Format the hard disk. (HDD: Excluding the Op manual and watermark data)
2 Check read/write of the hard disk (partial).
3 Check read/write of the hard disk (all areas).
6 Perform the self diagnostics of the hard disk.
7 Print the hard disk self diagnostics error log.
8 Format the hard disk. (HDD: Excluding the Operation Manual, the watermark data,
and the system area)
10 Clear the job completion list data.
11 Delete the document filing data.
12 Set Enable/Disable of auto format in a hard disk trouble.
13 Used to format the hard disk. (Operation Manual, watermark data only)
14 Initialize (remake) only the database file of the HDD.
63 1 Display the shading correction result.

2 Perform shading.
3 Perform scanner (CCD) colour balance and gamma auto adjustment.
4 Display the SIT chart patch density.
5 Perform the scanner (CCD) colour balance and gamma default setting.
64 2 Test print. (Self print) (Monochrome mode)

4 Printer test print. (Self print)
5 Printer test print. (Self print) (PCL)
6 Printer test print. (Self print) (PS)
65 1 Adjust the touch panel (LCD display section) detection coordinates.

2 Display the touch panel (LCD display section) detection coordinates.
5 Check the operation panel key input.
66 1 Display the FAX-related soft SW (2 - 150) on the LCD.

2 Enter a country code and set the default value for the country code.
3 Check read/write of the EEPROM and the SDRAM on the MODEM controller and
display the result.
4 Send the selected signals to the line and the main unit speaker. (Send level: max.)
5 Send the selected signal to the line and the main unit speaker. (Send level: Soft
SW setting) (For the kinds of send signals, refer to SIM66-04.)
6 Print the confidential registration check table (BOX NO., BOX name, passcode. (If
there is no confidential registration, no print is made.)
Test Simulations
Main Sub Functions
66 7 Output all image data saved in the image memory.

8 Send the selected sound messages to the line and the speaker.
9 Send the selected sound message to the line and the speaker. (Send level: Soft
SW setting) * For details of sound messages, refer to the sound message table of
SIM66-08.FAX
10 Clear the FAX and image send image data.
11 Send the selected signal at 300bps to the line and the speaker.
12 Send the selected signal at 300bps to the line and the speaker. (Send level: Soft
SW setting) * For the kings of send signals at 300bps, refer to SIM66-11, 300bps
send signal table.
13 Register dial numbers for SIM66-14/15/16, Dial test. (Up to 20 digits can be
registered.)
14 Execute the dial pulse (10PPS) send test and to adjust the make time.
15 Execute the dial pulse (20PPS) send test and to adjust the make time.
16 Execute the DTFM signal send test and to adjust the send level.
17 Send the DTMF signal to the line and the speaker. (Send level: Max.)
18 Send the DTMF signal to the line and the speaker. (Send level: Soft SW setting)
21 Print the selected items (system error, protocol monitor).
22 Set the handset sound volume. (This simulation can be executed even though the
handset setting is set to NO. When, however, the handset is not installed, the
sound volume cannot be checked.) (Japan model only)FAX
24 Clear the FAST save data.
29 Initialize the telephone book data (the one-touch registration table, the
FTP/Desktop expansion table, the group expansion table, the program registration
table, the interface memory box table, the meta data, Inbound Routing, and the
Document Admin table).
30 Display the TEL/LIU status change, The display is highlighted by status change.
31 Set ON/OFF the port for output to TEL/LIU.
32 Check the fixed data received from the line and to display the result.
33 Execute detection of various signals with the line connected and to display the
detection result. When a signal is detected, the display is highlighted.
34 Used to execute the send test and display the time required for sending image data
in the test. Used to execute send test and display. (Unit: ms)
36 Check send and receive data from the MODEM controller to the MFP controller or
the data line or the command line individually.
39 Check and change the destination setting saved in EEPROM of the FAX BOX.
42 Rewrite the program to power control installed in the FAX BOX.
43 Write the adjustment value into the power control installed in the FAX BOX.
61 Display the FAX-related soft SW (151 - 250) on the LCD to allow changing the soft
SW while checking with the LCD.
62 Import the FAX receive data into a USB memory in PDF file type.
67 17 Printer reset.
45 Adjust the printer image filter and trapping.
Trouble Codes
Trouble Codes
Sensors & Switches
Jam Cause Codes
Notes
Notes
Notes
Document Solutions After Sales Support
©2012

Technical Handy Guide: MX-M264N MX-M314N MX-M354N Capricorn

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MX-M264N

SHARP ELECTRONICS (UK) LTD

Useful Technical Links;

Technical Website www.tradenet.sharp.co.uk/tech

Product Key Registration https://dse-pub.sharp.co.jp/key/

User Name: keyuser

Model Description MX-M264N/MX- Remark

Model Contents Qty Life Min. Remark

Note: Toner Cartridge Must Be Installed after

PAPER FEED TRAY SETUP

IMAGE WRITING DISTORTION

Sim 64-012 Image Writing

PRINT IMAGE OFF CENTRE

Sim 50-10 Image Off Centre.

RSPF IMAGE POSITION & VOID

Sim 48-05 RSPF Magnification.

Sim 53-08 RSPF Scan position.

FAX OPTION (MX-FX11)

PRODUCT ACTIVATION & FIRMWARE

Sim 22-05 Check Firmware version – Upgrade to latest

COPY IMAGE POSITION & VOID

Sim 50-01 Lead/Rear Edge, Image Loss & Void Adjustment

Sim 46-02 Copy Exposure Adjustment.

MX-M264N 75k 150k 225k 300k 375k 450k

MX-M314N/354N 100k 150k 200k 300k 400k 450k

JAM & TROUBLE COUNTERS

FEED ROLLER REPLACEMENT

1. The auditor interface should be optically isolated from the copier.

To enable coin vend function, execute Simulation 26-03.

Paper Size Signals:

MX-PK11 Postscript Level 3 kit

5. Register the MX-PK11 by completing the following web form

7. Enter Simulation Setting mode on the machine.

8. Enter the product key.

9. Press the registration key.

Update procedures and kinds of firmware

There are several methods to update the firmware.

1) Update method using SIM 49-1

Use SIM22-5 to check the firmware type.

3) Current version number and the version number to be updated will be

4) Press [ALL] key. All the firmware programs are selected.

Progress is displayed on right side of "FIRMWAREUPDATE" title by 20 steps.

6) If the update is normal completion, following screen is dis-played. Press

Refer to the Service Manual Section 8 for more information.

Entering simulation mode

Perform the following procedure to enter the simulation mode.

Main Sub Functions

2 1 Check the operations of the automatic document feeder

4 2 Check the operations of the sensors and detectors in the desk.

5 1 Check the operation of the display, LCD in the operation panel.

6 1 Check the operations of the load in the paper transport system.

7 1 Set the operating conditions of aging.

8 1 Check and adjust the operations of the developing voltage.

Main Sub Functions

10 1 Check the operations of the toner supply mechanism (toner motor).

13 - Cancel the self-diag "U1" trouble.

14 - Cancel the self-diag H3, H4, H5 troubles.

17 - Cancel the self-diag "PF" trouble.

21 1 Set the maintenance cycle.

23 2 Output the trouble history list of paper jam and misfeed.

24 1 Clear the jam counter, and the trouble counter.

Main Sub Functions

25 1 Check the operations of the developing section.