Construction Quality

Construction Engineering
Quality in Construction
Colorado School of Mines

CEEN 360 – Spring 2019
CEEN360 – Spring 2019
Today’s Trivia…
During construction on the Golden Gate Bridge two innovative safety-
related ideas were introduced. What were they?
Construction Engineering Credit: https://en.wikipedia.org/wiki/Golden_Gate_Bridge

What’s This?
Code of Hammurabi
Babylonian King Hammurabi
(1792–1750 BCE, according to other
sources 1728–1686 BCE)
282 laws
~1/2 contract-related,
including liability
~1/3 domestic-related
… in the Louvre, Paris

What’s the Significance for CEEN 360?
The first… Building Code

228: If a builder build a house for a man and complete it, that man shall pay him
two shekels of silver per sar (approx. 12 sq. ft.) of house as his wage.
229: If a builder has built a house for a man and his work is not strong, and if the
house he has built falls in and kills the householder, that builder shall be
slain.
230: If the child of the householder be killed, the child of that builder shall be slain.
231: If the slave of the householder be killed, he shall give slave for slave to the
householder.
232: If goods have been destroyed, he shall replace all that has been destroyed;
and because the house was not made strong, and it has fallen in, he shall
restore the fallen house of his own material.
233: If a builder has built a house for a man, and his work is not done properly and
a wall shifts, then that builder shall make that wall good with his own silver.
The Code of Hammurabi (though quite harsh by today's standards!)

shows that the civilization tried to bring about some control over building
safety and quality
Safety Moments
https://www.mines.edu/campus-safety/
Today’s Agenda
• Trivia
• Safety Moments
• Project Drivers & Variables
• Class Exercise – Quality
• Quality Principles
• ISO 9000/9001
• Company Quality Plans
• Quality in the Construction Organization
• Construction Engineer’s Role with Quality
Project Drivers… and Priorities
Quality-Cost-Schedule Dilemma
What is Quality? What does it mean?
Class Exercise
• Divide into 8 teams:
o List 5 descriptors/criteria for quality
o How would you enforce (as the owner), or guarantee (as the supplier,
these criteria?
• Give each team an item to be procured:

o Purchasing an auto: 1) high-end auto; 2) a lower-cost auto
o 3) As the home owner, have a deck built/attached to your house
o 4) As a contractor, ensure quality in building the deck
o 5) As the owner, have a stand-alone garage added to your property
o 6) As the contractor, ensure quality in building the garage
o 7) As the owner, have a water treatment plant engineered & designed
o 8) As the contractor, engineer & design the water treatment plant
What does Quality Mean?
Credit: https://www.slideshare.net/
laureanavicedo/iso-9000-38059548
Credit: Construction Project Management, K.N. Jha

Key Quality Principle
Construction Engineering Credit: Managing Project Quality, Newton

ISO Quality Standards
There are websites where .pdf’s of

these can be downloaded for free
ISO and Total Quality Management
TQM is a management approach:

• Management Commitment & Leadership
• Training
• Teamwork
• Statistical Methods
• Cost of Quality
• Supplier Involvement
Construction Engineering https://www.slideshare.net/laureanavicedo/iso-9000-38059548

Quality Guru’s
W. Edwards Deming
– “Father of Quality Control”
• Deming Cycle Deming Cycle is also
known as the PDCA Cycle or PDSA Cycle
(for Plan, Do, Check or Study, and Act)
• Deming’s 14 Points (included after last
slide)
Joseph Juran
• Quality Trilogy of Planning, Control, and
Improvement
Philip Crosby
• “Do It Right the First Time”
• “Zero Defects”
ISO and Total Quality Management
Construction Engineering Credit: ISO 9001:2015

Quality Thinking
Construction Engineering https://www.slideshare.net/laureanavicedo/iso-9000-38059548

Quality Assurance and Quality Control

ISO Quality Management Principles

ISO Principle: Leadership

ISO Principle: Engagement of People

ISO 9001

Lean Thinking
1. Waste – anything that the
Customer would not be willing
to pay for; anything that does
not add Customer value
2. 8th waste… underutilized skills
or brainpower
https://www.youtube.com/watch?
v=Txt_l5dKgtk
Construction Engineering https://www.smartsheet.com/guide-to-lean-project-management

Site Quality Management Plan Contents (Owner/Operator)
(step through procedure

if time permits)
Site Quality Management Plan Contents (Fabricator)
Site Quality Management Plan Contents (Fabricator)
(step through procedure if time permits)

Construction Metrics
Quality Operational
Process Safety HSSE HSSE cont… Schedule Cost
Management Readiness
Weld Repairs Fabrication /

Security Progress to
Red Findings Fatalities (Piping & Construction Price Stability
Threats Plan
Process Equip) Completion
Process Safety
Variation
Actions Behavioural Weld Repairs Punchlist Milestones to
DAFWCF Acceptance
Completed to Safety Program (Structural) Clearance Plan
Rate
Time
Approved
Number of On Target Mechanical
Process Safety Variation Cost
HIPOs Safety Training Non- Operational Completion to
Related Acceptance
Conformances Delivery Plan
Deviations
Past Due Past-Due On Time

Process Safety HSSE Fabrication Operational
RIF
Corrective Leadership Corrective Assurance
Actions Actions Reviews
Conduct of
Organisational Property Staff
Risk
Capability Damage Continuity
Assessments
Organisational Environmental Built It Clean

Competence Incidents Alerts
Stage
Engineering Violation of Inspections
Accountability Regulations First Time
Acceptance
Weight
Revisions made
Joint Integrity
Variance
Org Chart – Construction Contractor (Shah Deniz)
Senior Level Site Managers
Org Chart – Construction Contractor (Shah Deniz)
Quality Team Organization
Org Chart – Owner/Construction Manager (Shah Deniz)
Construction Engineer Job Description
Coming Up…
Homework
• M1-Q&A – 1 Quiz/Assignment
• Journal – Week 3
Reading
Next Homework
• M1-Q&A – 1 Quiz/Assignment
Next Week’s Topics

• Technical & People Skills
• Guest Lecturer
Deming’s 14 Points
Deming offered 14 key principles for management for transforming business effectiveness.
1. Create constancy of purpose toward improvement of product and service, with the aim to become
competitive and stay in business, and to provide jobs.
2. Adopt the new philosophy. We are in a new economic age. Western management must awaken to
the challenge, learn their responsibilities and take on leadership for change.
3. Cease dependence on inspection to achieve quality. Eliminate the need for inspection on a mass
basis by building quality into the product in the first place.
4. End the practice of awarding business on the basis of price tag. Instead, minimize total cost. Move
toward a single supplier for any one item, on a long-term relationship of loyalty and trust.
5. Improve constantly and forever the system of production and service, to improve quality and
productivity, and thus constantly decrease cost.
6. Institute training on the job.
7. Institute leadership — the aim of supervision should be to help people and machines and gadgets to
do a better job. Supervision of management is in need of overhaul, as well as supervision of
production workers.
8. Drive out fear, so that everyone may work effectively for the company.
9. Break down barriers between departments. People in research, design, sales and production must
work as a team, to foresee problems of production and use that may be encountered with the
product or service.
Deming’s 14 Points
10. Eliminate slogans, exhortations and targets for the work force asking for zero defects and new
levels of productivity. Such exhortations only create adversarial relationships, as the bulk of the
causes of low quality and low productivity belong to the system and thus lie beyond the power of the
work force.
11. a. Eliminate work standards (quotas) on the factory floor. Substitute leadership.
b. Eliminate management by objective. Eliminate management by numbers, numerical goals.
Substitute workmanship.
12. a. Remove barriers that rob the hourly worker of his right to pride of workmanship. The responsibility
of supervisors must be changed from sheer numbers to quality.
b. Remove barriers that rob people in management and in engineering of their right to pride of
workmanship. This means, inter alia, abolishment of the annual or merit rating and of management
by objective (See CH. 3 of “Out of the Crisis”).
13. Institute a vigorous program of education and self-improvement.
14. Put everyone in the company to work to accomplish the transformation. The transformation is
everyone’s work.

Construction Quality

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Construction Engineering

Colorado School of Mines

Construction Engineering Credit: https://en.wikipedia.org/wiki/Golden_Gate_Bridge

… in the Louvre, Paris

The first… Building Code

The Code of Hammurabi (though quite harsh by today's standards!)

• Give each team an item to be procured:

Credit: Construction Project Management, K.N. Jha

Construction Engineering Credit: Managing Project Quality, Newton

There are websites where .pdf’s of

TQM is a management approach:

Construction Engineering https://www.slideshare.net/laureanavicedo/iso-9000-38059548

Construction Engineering Credit: ISO 9001:2015

Construction Engineering https://www.slideshare.net/laureanavicedo/iso-9000-38059548

Construction Engineering Credit: Managing Project Quality, Newton

Construction Engineering Credit: Managing Project Quality, Newton

Construction Engineering Credit: ISO 9001:2015

Construction Engineering Credit: ISO 9001:2015

Construction Engineering Credit: ISO 9001:2015

Construction Engineering https://www.smartsheet.com/guide-to-lean-project-management

(step through procedure

(step through procedure if time permits)

Weld Repairs Fabrication /

Past Due Past-Due On Time

Organisational Environmental Built It Clean

Next Week’s Topics

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