Questionnaire

 Name-
 Age-
 Gender-
 Address-
 Qualification-
(a) Highschool (b) Intermediate (c) Graduate (d) Post Graduate (e) Phd.
 Profession-
(a) Student (b) Private Job (c) Government Job (e) Businessman (f) Other
 Mobile Number-
 What’s your monthly income?
o Below 10,000
o 20,000 to 40,000
o 40,000 to 60,000
o More than 60,000
RESPONSE BY CUSTOMER
Q.1- How frequently do you visit 1 India Family Mart ?
(a) Weekly (b) Monthly (c) Quarterly (d) On unplanned basis
Q.2- Purpose behind visiting 1India Family Mart ?
(a) Shoping (b) Outing (c) Others
Q.3- On an average how much amount of money do you spend in a visit of 1 India Family Mart?
(a) Below 500 (b) 500-1000 (c) 1000-2000 (d) 2000-3000
(e) More than 3000
Q.4- How much time do you spend in a visit to1 India Family Mart ?
(a) Less than 1 hour (b) 1 hour to 1 & Half hour (c) 1 & Half hour to 2 hour
(d) 2 hour to 3 hour (e) More than 3 hour
Q.5- which days of the week do you prefer to visit 1 India Family Mart ?
(a) Week Days (b) Weekends
Q.6- Which time of the day do you mostly prefer to visit 1 India Family Mart ?
(a) Morning (10 AM to 12 PM) (b) Afternoon (12 PM to 4 PM)
(c) Evening (4 PM to 8 PM) (d) Night (8 PM to 10 PM)
Q.7- What attracts you to visit 1 India Family Mart ?
(a) Price (b) Service (c) Ambience (d) Product Variety
(e) Product Quality (f) Convenience
Q.8- Who influences you to purchase of appareals from 1 India Family Mart ?
(a) Family (b) Friends (c) Colleagues (d) Advertisment (e) Yourself
Q.9- How is the parking space availability in 1 India Family Mart ?
(a) Less than Adequate (b) Adequate (c) More than Adequate
Q.10- How would you rate the services of sales person(CSA) in 1 India Family Mart on a basis of 1 to 5 scale ?
(a) Excellent-5 (b) Very good-4 (c) Good-3 (d) Poor-2 (e) Very Poor-1
Q.11- What is the part that distinguishes 1 India Family Mart from other retail store ? (You can select more than
one option)
(a) Discount (b) Offers (c) Variety (d) Quality (e) Brand
(f) Price (g) Location (h) Convenience (i) Others
Q.12- What kind of appareals do you like to purchase ?
(a) Casual (b) Formal (c) Ethinic (d) Daily use
Q.13- Do you feel you find different product variety in 1India Family Mart ?
(a) Yes ( ) (b) No ( ) Specify________
Q.14- Do you find the specific brand that you look in 1 India Family Mart ?
(a) Yes ( ) (b) No ( ) Specify_________
Q.15- In which section you spend more time while shopping in 1 India Family Mart ?
(a) Appareals (b) House Hold (c) Home Furnishing (d) Footwear
(e) Sports & Fitness (f) Travel Accessories (g) Toys & Soft toys section
Q.16- How would you rate the following store ambience of 1India Family Mart ?
(a) Music :- Good ( ) Ok ( ) Bad ( )
(b) Lightining:- Good ( ) Ok ( ) Bad ( )
(c) Cleanliness:- Good ( ) Ok ( ) Bad ( )
(d) Display:- Good ( ) Ok ( ) Bad ( )
(e) Air Conedition:- Good ( ) Ok ( ) Bad ( )
Q.17- How would you rate the products available in 1 India Family Mart on the basis of this parameter ?
(a) Product Range:- Good ( ) Ok ( ) Bad ( )
(b) Price Range:- Good ( ) Ok ( ) Bad ( )
(c) Quality:- Good ( ) Ok ( ) Bad ( )
(d) Availability:- Good ( ) Ok ( ) Bad ( )
Q.18- What is your mode of payment in 1 India Family Mart ?
(a) Cash payment (b) Credit card (c) Debit card
Q.19- How was your overall experience rate on a 1 to 5 scale ?
(a) Excellent-5 (b) Very good-4 (c) Good-3 (d) Poor-2 (e) Very Poor-1
Q.20- Would you visit 1 India Family Mart again ?
(a) Yes ( ) (b) No ( ) (c) Maybe ( )
Any Suggestion:-