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Date: 04/04/19

Hassaan Ahmad | 18-3081 | MBA ’18 Cases in Management Section “B”


Assignment
Performance Appraisal Challenge at Pakistan Civil Aviation Authority (CAA)

1. Discuss the evolution of the performance appraisal system in CAA. Do a comparative


analysis of ACR, PAR 2007, PAR II 2008, and PAR 2009–2014.

The Annual Confidential Reports (ACRs) were used by the CAA from 1982-2006 as a
performance appraisal system for the employees of the company. The methodology and the
system itself were copied from Pakistan Air Force and the company was assisted by PAF in the
beginning to set itself up. This ACR evaluated on the basis of personal characteristics.

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