System hung with enic and fnic errors present - Red Hat Customer Portal Page 1 of 3

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System hung with enic and fnic errors present

$ SOLUTION VERIFIED - Updated Yesterday at 6:55 PM - English ()

Environment
• Red Hat Enterprise Linux 6.9
• Installed Cisco driver: kmod-enic-2.3.0.27-rhel6u8.el6.x86_64
• Installed Cisco driver: kmod-fnic-1.6.0.27-rhel6u8.el6.x86_64

Issue
• The system hung and the below messages were seen in /var/log/messages

Feb 12 19:36:18 hostname multipathd: mpathl: sdab - tur checker timed out
Feb 12 19:36:18 hostname multipathd: checker failed path 65:176 in map mpathl
Feb 12 19:36:18 hostname multipathd: mpathl: remaining active paths: 3
Feb 12 19:36:18 hostname kernel: device-mapper: multipath: Failing path 65:176.
Feb 12 19:36:19 hostname multipathd: mpathj: sdd - tur checker timed out
....
Feb 12 19:36:04 hostname kernel: enic: 0000:06:00.0:Timed out devcmd 4
Feb 12 19:36:04 hostname kernel: enic: 0000:07:00.0:Timed out devcmd 4
Feb 12 19:36:04 hostname kernel: enic: 0000:06:00.0:Timed out devcmd 4
Feb 12 19:36:04 hostname kernel: enic: 0000:07:00.0:Timed out devcmd 4

Resolution
• Remove these drivers and reboot, reverting to the default inbox drivers included
with the base kernel install.

Root Cause

https://access.redhat.com/solutions/3469821 3/5/2019
System hung with enic and fnic errors present - Red Hat Customer Portal Page 2 of 3

• The listed drivers ( kmod-enic-2.3.0.27-rhel6u8.el6.x86_64 and

kmod-fnic-1.6.0.27-rhel6u8.el6.x86_64 ) are third party drivers, and are therefore
outside the range of support.

• Red Hat Enterprise Linux ships with a supported driver that has been thoroughly
tested, and will not cause this same issue. Use the driver included with Red Hat
Enterprise Linux 6.9 (kernel version 2.6.32-696).

Diagnostic Steps
To check for installed third-party drivers, the following command can be used:

# egrep 'weak|extra' lib/modules/2.6.32-696.13.2.el6.x86_64/modules.dep

Product(s) Red Hat Enterprise Linux (/taxonomy/products/red-hat-enterprise-linux)

Tags crash (/tags/crash) drivers (/tags/drivers) hang (/tags/hang) storage (/tags/storage)

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