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1. ___________ concerns to the transmission of b.

Ensuring that the employees are scrutinized at


information about beliefs, preferences, norms and each stage of change
values with respect to the intervention c. Encouraging the leaders to get themselves
Select one: surrounded by Devil’s advocates
a. Socialization d. Cultivating different perspectives and views within
b. Diffusion the organization

c. Sensing & Calibration 7. _____ provides the context for envisioned future
Select one:
d. Commitment
a. Vision Statement
2. Which among the following is not a strategy
employed to deal with resistance to change? b. Core Ideology
Select one: c. Core Values
a. Communication d. Mission Statement
b. Empathy and Support
8. Which of the below is the right order of activities
c. Participation and Involvement which needs to be followed while planning and
implementing change
d. Process Scrutiny Select one:

3. The envisioned future typically includes the following a. Vision Creation, Motivation, Political Support,
two elements that can be communicated to Transition to future, Sustaining Momentum
organization members:
Select one: b. Motivation, Vision Creation, Political Support,
Transition to future, Sustaining Momentum
a. Leadership selection & Attitude
c. Motivation, Vision Creation, Political Support,
b. Bold and Valued Outcomes & Desired Sustaining Momentum, Transition to Future
Future State
d. Motivation, Political Support, Vision Creation,
c. Continued growth & Employee satisfaction Transition to future, Sustaining Momentum

d. Monopoly in sale & Increase in revenue 9. _______ focuses on the extent to which people
agree about the appropriateness of the organizational
4. ____ refers to the process of transferring changes changes
from one system to another. Select one:
Select one:
a. Normative Consensus
a. Commitment
b. Commitment
b. Diffusion
c. Sensing & Calibration
c. Sensing & Calibration
d. Socialization
d. Socialization
10. _______ describes the core values and purposes
5. Which among the below is not a learning practice in that guide the organization as well as an envisioned
designing learning processes? future toward which change is directed
Select one: Select one:
a. Creation of Continued processes a. Leadership
b. Creating a System view of the organization b. Employee
c. Creation of after-action reviews c. Vision Statement
d. Creating Shared meaning d. Process confrontation

6. Which among the following is not an approach for 1) Institutionalizing the change means:
the organizations to make themselves more sensitive a. Scrapping the existing framework
to pressures for change? b. Decentralizing the operations
Select one: c. Maintaining the changes as a normal routine for a specific
period of time
a. Using external standards/benchmarks of
performance such as competitors’ progress d. Expansion of the vision and mission statement to include
more
b. Core Values
2) Providing useful implementation and evaluation feedback c. Mission Statement
involves two activities: d. Core Ideology
a. OD consultant selection and communication
b. Selecting the appropriate variables and designing good 11) The envisioned future typically includes the following two
measures elements that can be communicated to organization
c. Defining metrics and deep learning members:
d. Continuing with the proposed plan and course correction a. Select one:
b. a. Monopoly in sale & Increase in revenue
3) -------------------- could be introduced as a part of the activity c. b. Leadership selection & Attitude
plan to ensure that the organization aligned with the goals d. c. Bold and Valued Outcomes & Desired Future State
a. Vision Statement e. d. Continued growth & Employee satisfaction
b. Line Managers
c. Exclusive Budgeting 12) Which among the following is not a strategy employed to
d. Midpoint Goals deal with resistance to change?
a. Select one:
4) Evaluation aimed at guiding implementation may be called b. a. Communication
a. Implementation Feedback c. b. Empathy and Support
b. Evaluation Feedback d. c. Participation and Involvement
c. Dedicated Feedback e. d. Process Scrutiny
d. Positive Feedback
13) Which of the following is Not considered as a reliable and
5) Organizational Change involves: powerful method to assess changes?
a. Moving from Known to Unknown a. Select one:
b. Moving from Unknown to Unknown b. a. Statistical analysis
c. Moving from Unknown to Known c. b. Longitudinal Measurement
d. Moving from Known to Known d. c. Comparison Unit
e. d. Random Selection
6) ----------------------Concerns to the transmission of
information about beliefs, preferences, norms and 14) Which among the following is not an approach for the
interventions organizations to make themselves more sensitive to
a. Sensing & calibration pressures for change?
b. Socialization a. Select one:
c. Commitment b. a. Using external standards/benchmarks of performance
d. Diffusion such as competitors’ progress
c. b. Cultivating different perspectives and views within the
7) --------------------- is one of the most seen factors which organization
makes the change plans difficult, but not impossible d. c. Encouraging the leaders to get themselves surrounded by
a. Resistance to change Devil’s advocates
b. Self-Performance of business e. d. Ensuring that the employees are scrutinized at each
c. Financial instability stage of change
d. Competitor performance

8) Evaluation Feedback begins:


a. Once the OD intervention has been proposed
b. Once the OD intervention has been designed
c. Once the OD intervention is put in place and accepted
d. Once the OD intervention is communicated to the
stakeholders
9) The stages in the framework for understanding and
improving the institutionalization of intervention
characteristics are:
a. Congruence, Stability of environment and Technology &
Unionization
b. Congruence, Acceptance & Unionization
c. Knowledge, performance, preferences, Normative
Consensus & Value Consensus
d. Attention to Detail, Knowledge, Performance, Consensus &
Preferences

10) ----------- describes the basic principles and beliefs that have
stood the test of time and best represent what for
a. Vision Statement

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