DILLIBABU MURUGESAN

No.192, H.B.Colony
Nehru Park,
P.H.Road, Mobile: 99620 33395
Chennai- 600084 Email: m.dillibabu.77@gmail.com

OBJECTIVES:

14 years of experience and result oriented professional and with lots of quality
consciousness and has an ardent flair for achieving challenging tasks. I would like to
blend my managerial and operational skills, with my vast experience and start a career
with your organization.

WORK EXPERIENCE:

AML Operations: From November 2015 – Till date.

Transaction monitoring solutions for the Financial Crime Surveillance Unit of Global
Banking Client

Roles and Responsibilities: - Team Leader

 The role correspond to review the risk event triggered by transaction monitoring
system on corporate customers through the detection scenarios and take an
disposition basis the information available, on whether the alert can be closed or
reviewed further or escalated
 Monitors transactions for correspondent banking customers for possible involvement of
money laundering and other financial crimes like Terrorist Financing
 Monitoring quality of independently conducted risk event level investigation and aid in
first level SAR reporting to client
 Adhering to and complying with all applicable, federal and state laws, regulations and
guidance, including those related to Anti-Money Laundering
 Ensuring complete required investigation on referred files on a timely manner
 Showcased outstanding performance by reviewing maximum count of risk event along
with required accuracy level consequently to bag star performer awards
 Engaged in collating MIS, mandatory training completion status, various internal and
external client requirements
 Ensuring process and product deficiencies are highlighted and escalated
immediately to the technical support team.

TATA CONSULTANCY SERVICES: From December-2008 – Till date.

Process handled
FCC-Transaction Surveillance Unit (AML) - Standard chartered, scope
international) - November 2015 – Till date.
Ebiz & Cards Operations (Maintenance Ops) From June ’2015 – October 2015
 India Suvidha Operations (Transactions Processing Unit – Centralized Liabilities
Ops). From March’2013 – June 2015
Citi Collections – From December’2008 – February’2013
India Suvidha Operations (Transactions Processing Unit – Centralized Liabilities
Ops). From March’2013 – July’2014

India Suvidha Operations (Transactions Processing Unit – Centralized Liabilities

Ops). From March’2013 – June’2015
Roles and Responsibilities: - Team Leader
 To understand, verify, validate and test the customer’s profile, business and
account activity; identify relevant adverse information and risk assess the
potential for money laundering and / or terrorist financing to support actionable
decisions to

 Ensuring accuracy in investigations of alerts & cases, which are done within the
specified turnaround time (TAT).

 Ensuring process and product deficiencies are highlighted and escalated

immediately to the technical support team.

 Escalate alerts & cases in a timely manner so as to help the in-country team to
file SAR and is not delayed.

 Handling authorization of all Financial & Non Financial transactions.

 Managed the vendors, who are the makers for our unit.

 Conducted huddle for the productivity, quality, TAT, process change and critical
client escalation

 Handling the critical client escalation mails and calls from branch.

 Managed the volume and do allocation among authorizers to meet the TAT.

Citi Collections: December 2008 – February 2013

Roles and Responsibilities:- Agency Manager

 Handling recovery portfolio of Personal Loans in Chennai.
 Involved in New Agency recruitment and training to agency associates for collection
process.
 Involved in Strategy Planning across the agency to achieve the target effectively.
 Involved in designing of effective payout structure to keep the cost of collections
(COC) within the profitability line of the bank. Involved in CAP Plan, Agency Audit
and Ensuring Compliance to Code of Conduct as per the bank norms.
 Involved in Team Management includes timely guidance and proper orientation on
the changing trends.
Achievements:-

1. TCS Plaudit Achievement award for EXTRA MILE Quarter 3 – 2009.

2. TCS Plaudit Achievement award for UNIQUE CONTRIBUTOR Quarter 1 – 2010.

KOTAK MAHINDRA PRIME LTD:-

Duration : Jul’07 to Oct’08

Designation : Assistant Manager, Recovery
Nature of Job : Handling PL vintage portfolio

Roles and Responsibilities:

 Timely Allocation of cases to agency and ensuring monitoring of allocation to the

collectors on timely basis
 Consolidated the portfolio by re-allocation of portfolio by recruiting new agency
and trained agency executives to get the desired results.
 Extensively involved in Agency and Process Management which involved
recruitment, CAP Plans, Training New Recruits on Product Knowledge, Goal
Setting (Collection Targets), Executive Appraisals, Agency Audits and Ensuring
Compliance to Code of Conduct as per norms laid out by Kotak Mahindra.
 Involved in recruitment and signing up the of Agency selection by the
management by going through the set process by the company.
 Constant Training on collection team on time to time along with new recruits on
product, process and compliance.

SRI VISHNU ASSOCIATES:-

Duration : June’06 to June’07

Designation : Team Manager
Job Nature : Handling HDFC vintage portfolio-cards recovery

Roles and Responsibilities:

 Allocating STAD card for area wise.

 Target setting for executive and need to track on daily basis.
 Need to track the payment register maintained at agency back end.
 Conducting huddles with executive to achieve monthly target.

AXIS INDIA MARKETING:-

Duration : Jan’05 to May’06

Designation : Senior Customer Assistance Specialist
Job Nature : Handling CITI Cards Recovery portfolio
Roles and Responsibilities:

 Need to collect payment from the customer and handover the same to respective
agencies.
 Need to achieve monthly target and need to plan accordingly.

KINETIC FINANCE LTD:-

Duration : Two Oct’2001 to Dec’2004

Job Nature : Wheeler collections and vehicle seizing
Designation : Junior Officer.

Roles and Responsibilities:

 Need to collect payment from the customer and handover the same to
accountant.
 Vehicle repo for default customers.
 Need to trace skip customers.
 Need to achieve monthly target and need to plan accordingly.

PERSONAL SKILLS:

 Strong managerial skills and leadership qualities with an ability to supervise

 Strong analytical and organizational skills.
 Excellent interpersonal skills
 Ability to maintain a professional relationship with external and internal clients.
 Effective people management skills.
 Work closely with the team to enable optimum co-ordination between the
functioning of the sections
 Ability to work comfortably under high pressure situations and constantly meet
strict deadlines schedules.

TECHNICAL QUALIFICATION:

 Diploma in Computer Applications.

 IIBF-Indian Institute of banking and finance.

EDUCATIONAL QUALIFICATION:

B.A Economics :- Pachaiyapas College. Madras University.(1999-2001)

PERSONAL PROFILE:

Name : M Dillibabu
Date of Birth : 15-10-1977
Father's Name : Mr. S. Murugesan
Marital Status : Married
Languages Known : English, Tamil

I hereby confirm that the above statements are true to the best of my knowledge.
Best Regards, Date:

(M Dillibabu)