2019 JFC Product Compliance Testing Guidelines

Effectivity Date: 2/15/2019 Prepared by: RRJael - 2/8/2019

Revision No: 000 Reviewed by:SRMina - 2/11/2019
Document Code: CSQM-P019 Page 1 of 5 Approved by: NAAlunan - 2/11/2019
Control Location: Corporate QM

Dear JFC Vendors,

Good day!

To promote and sustain the implementation of food safety and quality management system, JFC Quality Management and
Quality Assurance will strengthen compliance to applicable regulations through the continuous implementation of the
Product Compliance Testing.

This Product Compliance Testing Program aims to validate vendors’ compliance with JFC specifications and regulatory
requirements through independent laboratory testing at a defined frequency. This covers all incoming food and food
packaging materials supplied to JFC Commissaries, Distribution Centers, and Stores.
In line with this, we are requiring you to submit the following at a defined interval:

a. 3rd party testing results of all microbiological and regulatory requirements, as stated in the item specifications, of
the JFC-supplied food and food packaging materials;
b. Letter of Guarantee, Certification of use of approved veterinary drugs or pesticides, or Food Grade Certification of
Raw Materials, as required;
c. Allergen declaration based on specifications (product and facility)

Compliance is effective by end of January 2019. Deadline of submission of the required documents will be on April 30,
2019.
Communication pertaining to the Product Compliance Testing as specified in the guidelines shall be forwarded to the
following:

A. Primary Recipients
1. All JFC-QA- oneqa@jollibee.com.ph
2. Commissary and JWSL QA
Receiving Sites Person In-Charge E-mail Address
Zenith Foods Corporation Paulo Mariano paulo.mariano@jollibee.com.ph
Jerome Montaner Jerome.montaner@jollibee.com.ph
Angelique Ronquillo angelique.ronquillo@jollibee.com.ph
Josiefe Leyson josiefe.leyson@jollibee.com.ph
Paula Tombaga paula.tombaga@jollibee.com.ph
Ryan Ramos ryan.ramos@jollibee.com.ph
Chowking Evangeline Malabanan evangeline.fernandez@chowking.com
Lalaine Bruno lalaine.bruno@chowking.com
Red Ribbon Lester De Vera lester.devera@redribbonbakeshop.com.ph
Catherine Valderama catherine.valderama@redribbonbakeshop.com.ph
Pauline Domingo pauline.domingo@redribbonbakeshop.com.ph
Jerry Villaruel Jerry.villaruel@redribbonbakeshop.com.ph
Mang Inasal Jenny Dingrat jenny.dingrat@manginasal.com
Cathy Gregorio Catherine.gregorio@manginasal.com
Donna Escalante Donna.escalante@manginasal.com
Kennith Balandan Kennith.balandan@manginasal.com
Rodessa Tatoy Rodessa.tatoy@manginasal.com
Shawna Navarra Shawna.cumagun@manginasal.com
Quinnie Gonzaga Quinnie.gonzaga@manginasal.com
JWSL-QA Tin Meriales mariacristina.meriales@jollibee.com.ph
Carla Trinidad Carla.trinidad@jollibee.com.ph
Wanina Pineda wanina.pineda@jollibee.com.ph
Jamie campaner Jamie.campaner@jollibee.com.ph
Sharif martinez Sharif.martinez@jollibee.com.ph

This document is a property of Jollibee Foods Corp. Any unauthorized use or reproduction is prohibited.
 2019 JFC Product Compliance Testing Guidelines Page 2 of 5
CSQM-P019 Revision: 000

B. Other recipients
1. JWS-QM Vendor Management System – cqm.supplychain@jfc.com.ph
2. Corporate Purchasing partner

A Corrective Action Request shall be issued if there is failure to submit the required documents within the deadline.
Consequently, this will have an impact on the scorecard performance for 2019 if not corrected. Furthermore, depending on
the criticality of failed parameter, JFC has the right to put the items delivered on hold for further disposition.

Please refer to the attached guidelines for the full details.

Thank you.

Prepared by: Noted by: Approved by: Conforme by:

(sgd) (sgd) (sgd)

Racquel Joy R. Jael Christian C. Salazar Nicole A. Alunan Corporate Purchasing
QM SC Commissary Mgt QM SC Vendor Mgt Lead QM Supply Chain Head

This document is a property of Jollibee Foods Corporation. Any unauthorized use or reproduction is prohibited.
 2019 JFC Product Compliance Testing Guidelines Page 3 of 5
CSQM-P019 Revision: 000

I. Guidelines

A. Parameters

Parameters to be subjected to 3rd Party Testing are based on references as described in the following table:
References
Current and approved JFC
specifications
Regulatory Requirements
Details
Microbiological and regulatory parameters as defined
Local regulations from:
• Philippine Food & Drug Administration
e.g. FDA Annex I - Circular 2013-10
Summary of Food Standards (FDA Annex J - April 2013)
FDA Annex K (Circular No. 2010 – 008)
• Philippine National Standards
• National Meat Inspection Service
• Bureau of Plant Industry
• Bureau of Animal Industry
• and other applicable references

International references including the following:

Allergen declaration statement
• Codex Alimentarius
• Joint FAO/WHO Expert Committee on Food Additives (JECFA)
• Other references
As defined in specifications
Raw material declaration
Trace amounts present manufacturing facility including vehicles

Notes:
i. This also applies to Global vendors supplying items to the Philippines.
ii. Reference standard may be superseded upon availability of updated references issued by
regulatory, Codex, or JFC R&D.

JFC may request certification and letter of guarantee for the materials. However, the vendor is required to submit a new
certification or letter of guarantee when significant changes to the material is made (i.e. change in raw material, process,
specification, additives, etc.) or when there are amendments to the regulatory requirements that necessitates
reassurance of vendor’s compliance to the new requirements.

Certification or letter of guarantee may be required for the following material categories:
Material Category
1. Animal products, including:
a. Raw meat and Poultry
b. Animal offals
c. Fresh eggs
2. Fruits and vegetables, including:
a. Fresh fruits and vegetables
b. Minimally processed produce (process
only includes washing and cutting)
3. Items containing regulated food
additives, flavorings, and colorants
Certification requirement
Certification or letter of guarantee on the use of approved
veterinary products based on the Philippine regulatory
requirements
Certification or letter of guarantee on the use of approved
pesticides based on the Philippine regulatory requirements
Certification or letter of guarantee on the use of regulated food
additives in actual concentration in the final product supplied or
concentration below the maximum limit (i.e. Sorbates used in
Cooked Fruits should be <1200 mg/kg based on the General
Standard for Food Additives CODEX Stan 192-1995)

This document is a property of Jollibee Foods Corporation. Any unauthorized use or reproduction is prohibited.
 2019 JFC Product Compliance Testing Guidelines Page 4 of 5
CSQM-P019 Revision: 000

4. Food packaging materials Food grade certificate of raw materials used to produce the end
product

B. Laboratory and Sampling Details

It is recommended that the third-party laboratory to conduct the tests must be recognized / accredited by Philippine
FDA. Vendors with in-house laboratory should provide certificate of compliance to ISO 17025 or equivalent.

All samples should be properly identified in the Third-Party Results or certificates for product traceability. The following
information are required to be indicated in the laboratory test result:
• Item Name / Code
• Production / Consume Until Date
• Batch Number

C. Schedule

The 3rd Party Testing is done at a predefined frequency. The table below shows the summary of frequency and schedule
of submission:
Food Category Parameters Frequency of 3rd Deadline of Submission
Party Testing
Chicken Microbiological Quarterly Every April 30 (for 3rd party)
For Marinated cut-ups, Veterinary Residue Every July 31, Oct 31, Jan
Whole Dressed Chicken 31 (internal test acceptable)
and Unmarinated Leg Other regulatory parameters Annual Every April 30
Quarters
Imported Meat Products Microbiological Annual Every April 30
Veterinary Residue Annual Every April 30
Other regulatory parameters Annual Every April 30
Copy of Valid FDA Certificate of -- Until validity of CPR
Product Registration (CPR)
All other food and food All microbiological and Annual Every April 30
packaging materials regulatory parameters
Food packaging materials Certificate of Food Safety- Annual Every April 30
Supplier’s declaration of Food
Packaging Safety and
compliance to food regulations
(or Food Grade Certificate)
Migration Test Result Annual Every April 30

Frequency can increase to quarterly or semi-annually depending on the food safety and/or quality performance of the
item. Any changes shall be duly communicated.

JFC Commissary and Distribution Center QA can request adjustment of the frequency of 3 rd Party Testing but should
be communicated to QM and SBU R&D prior effectivity of the adjustment.

D. Handling of Non-conformity

In case of non-submission or failed test results, a Corrective Action Request shall be issued to the vendor. The vendor
shall perform the following:
i. Submit Corrective and Preventive Action Plans to QA and QM.
ii. Implement action plans based on timelines.
iii. Perform 3rd party analysis of the material produced after implementation of action plans, using the resampling
mode as basis for sampling plan. Material should pass the analysis.

This document is a property of Jollibee Foods Corporation. Any unauthorized use or reproduction is prohibited.
 2019 JFC Product Compliance Testing Guidelines Page 5 of 5
CSQM-P019 Revision: 000

Note: Depending on the criticality of failed parameter, JFC has the right to put the items delivered on hold for further
disposition.

This document is a property of Jollibee Foods Corporation. Any unauthorized use or reproduction is prohibited.