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Food Quality and Preference 71 (2019) 270–278

Contents lists available at ScienceDirect

Food Quality and Preference


journal homepage: www.elsevier.com/locate/foodqual

Consumers wine preferences according to purchase occasion: Personal T


consumption and gift-giving

Fabio Boncinelli, Andrea Dominici , Francesca Gerini, Enrico Marone
Dipartimento di Gestione dei Sistemi Agrari, Alimentari e Forestali, University of Florence, Italy

A R T I C LE I N FO A B S T R A C T

Keywords: We tested the hypothesis that individuals may act differently when buying a bottle of wine for themselves than
Inferred valuation they do when buying wine as a gift. Using a between-subject design, we estimated the differences in consumer
Gift giving preference for these two occasions. We conducted a choice experiment on 618 Italian wine consumers and
Latent class model included the attributes of price, geographical indication (i.e. IGT, DOC, or DOCG), organic claim, and brand (i.e.
Organic wine
famous producer or a non-famous producer). By applying an error component random parameters logit model,
we detected relevant differences between the two scenarios in terms of the relative importance of the studied
attributes. The gift-giving scenario was further investigated using a latent class model, which identified three
segments of consumers; we profiled these according to personal attitudes and wine knowledge. Our results show
a relevant heterogeneity among consumers’ preferences for the gift-giving scenario, with geographical indication
having a low impact and brand and organic claim playing a pivotal role. This study provides relevant insights for
winemakers and retailers regarding diversifying marketing strategies.

1. Introduction and cannot be altered without changing the product (Lockshin & Hall,
2003). Notably, there is often no opportunity to taste a wine before
People buy bottles of wine for daily use to drink with dinner at buying it, that is, when evaluating a product, consumers cannot con-
home or for a special occasion, such as a dinner with friends or cele- sider its intrinsic sensory characteristics (Barber, Almanza, & Donovan,
bration. The purchasing occasion is a relevant factor in determining 2006). Thus, consumers choose a bottle of wine using any available
consumer wine preference. That is, the same consumer choosing from information they can gather when inspecting the bottle and the label,
the same wines can behave differently according to the occasion for namely, extrinsic attributes. Extrinsic attributes are often quality cues,
which they are choosing the wine (Aqueveque, 2006; Hall, Lockshin, & for example, brand, price, packaging, and geographical indication
Barry O’Mahony, 2001). Of the countless special occasions, the gift- (Sáenz-Navajas, Campo, Sutan, Ballester, & Valentin, 2013). Quality
giving situation is a particularly satisfactory example to consider be- cues can be the impetus for consumers’ wine choices (Hollebeek,
cause wine is a very suitable product to offer as a present (Hatak & Jaeger, Brodie, & Balemi, 2007), especially when they want to reduce
Stoeckl, 2008). Focusing on this specific purchasing situation, an ex- the perceived risk of making a ‘wrong purchase choice’ (Dodds &
tensive body of literature related to other consumer goods has already Monroe, 1985; Mitchell & Greatorex, 1989).
demonstrated that consumers behave differently in this situation when In their consideration of the relationship between consumption
compared with buying for personal consumption (Baumann & Hamin, occasion and wine attributes, Balestrini and Gamble (2006) highlighted
2014; Clarke & Belk, 1979; Gillison & Reynolds, 2016; Grønhaug, 1972; that consumers place greater importance on the country of origin of
Ryans, 1977). wine when purchasing a bottle for a special occasion than they do when
When choosing a bottle of wine, consumers generally evaluate its purchasing for private consumption. Hall et al. (2001) stressed that
multiple attributes and product quality by considering intrinsic and taste is important in all situations, whereas the price level and brand
extrinsic attributes. According to some authors, quality was demon- acquire a particular weight for very special occasions. Building on this
strated to mainly depend on intrinsic attributes (Charters & Pettigrew, evidence, we hypothesize that, when purchasing a bottle of wine as a
2007), namely, the physical–chemical aspects of the wine, such as gift or for their own consumption, consumers’ preferences shift to place
colour, alcohol content, and flavour, which are specific to each product value on different extrinsic qualitative attributes.


Corresponding author at: Dipartimento di Gestione dei Sistemi Agrari, Alimentari e Forestali, University of Florence, Piazzale delle Cascine, 18, 50144 Florence
Italy.
E-mail address: andrea.dominici@unifi.it (A. Dominici).

https://doi.org/10.1016/j.foodqual.2018.07.013
Received 5 March 2018; Received in revised form 23 July 2018; Accepted 23 July 2018
Available online 27 July 2018
0950-3293/ © 2018 Elsevier Ltd. All rights reserved.
F. Boncinelli et al. Food Quality and Preference 71 (2019) 270–278

The purpose of this study is to verify whether consumers behave promotes the establishment, maintenance, and improvement of inter-
differently when choosing a bottle of wine for a gift-giving occasion or personal relations (Laroche, Saad, Cleveland, & Browne, 2000). For
for their own personal consumption. We also focus on the gift-giving example, a wedding gift represents a symbol of social support, and a
scenario to identify segments of consumers who can be characterized by bottle of wine or a bouquet of flowers demonstrate appreciation for a
their heterogeneous preferences for wine attributes and personal atti- dinner invitation (Scammon et al., 1982). Considering the function of
tudes and inclinations. In particular, the objective of this study is to economic exchange, the act of exchanging a gift is meant to confer
assess whether consumers behave differently when purchasing a bottle material benefits upon the recipient (Sherry, 1983). Although a gift is
of wine in a gift-giving situation, rather than for their own consump- often voluntarily given and there are no expectations of compensation
tion, weighing up and considering the selected wine attributes differ- (Belk, 1979), it is imbued with an economic value, which is assessed by
ently for each circumstance. A secondary goal is to test whether, when its recipients. Moreover, the function of socialization, expressed by the
choosing a gift, consumers select a bottle of wine by evaluating its at- effect of gifts regarding self-concept and behavioural patterns of the
tributes according to their attitudes and inclinations, that is, the brand recipient, is clear to everyone.
awareness–quality inference, relationship between product price and All these gift-giving functions suggest consumers’ purchasing be-
quality, attitudes towards organic products, and altruism. haviour can differ based on the occasion. According to our review of the
When consumers buy a product, their choice also depends on their literature, many scholars have analysed consumers when choosing a
attitudes and inclinations. Therefore, these factors can influence gift- product for personal use, compared with the purchase of the same
giving behaviour. For example, some consumers link high product product as a present. Scammon et al. (1982) demonstrated that gift and
quality with well-known brands (Aaker, 1991); this brand awar- personal uses represent different purchasing situations. For gift pur-
eness–quality inference may affect their purchasing decisions. Other chases, consumers consider a greater number of product alternatives,
factors that may influence consumers’ choices are their attitude towards study more marketing literature, and visit a great number of stores
the price–quality relationship of a product and their preference for the (Grønhaug, 1972), especially stores with a quality image (Ryans, 1977).
product to be organic. Furthermore, when evaluating the purchase of a Furthermore, people spend more time in selecting the same product as a
product for a gift-giving occasion, individual altruism may influence a present than for personal use (Clarke & Belk, 1979). The gift-giving
consumer’s selection. purchase is an emotional act because the selection of a gift for someone
This study is based on a discrete choice experiment (DCE) that used else can produce anxiety (Moreau, Bonney, & Herd, 2011) due to un-
a bottle of red wine, with a sample of 618 Italian consumers. We ap- familiarity with the recipient’s preferences and the desire to make a
plied an error component random parameters logit (EC-RPL) model to good impression while fearing failure (Wooten, 2000). This type of task
account for heterogeneity in consumer preference, correlation across involvement further underlines the dichotomy between gift selection
parameters (i.e. the value consumers place on the attributes of each and personal use: a gift purchase represents a more emotionally in-
product when choosing among products) and correlation across utilities volving situation than buying for personal use (Belk, 1975; Clarke, &
for both purchase situations. We also performed a latent class model Belk, 1979).
(LCM) for the gift-giving situation alone, to detect homogenous con- This situational involvement is particularly lofty when consumers
sumer segments that can be defined by their preferences for wine at- perceive risk in a specific situation (Laurent & Kapferer, 1985); given
tributes. Finally, using wine knowledge and factor scores from a con- that, in the gift-giving occasion, the social component of risk is per-
firmatory factor analysis (CFA), we described these segments according ceived to be much greater than in a purchase for personal use (Vincent
to their consumers’ attitudes. & Zikmund, 1976). To reduce this perceived risk, Shapiro (1970) de-
The presentation of this study is organized as follows. After a lit- monstrated that consumers consider product quality the most important
erature review, the ‘Materials and methods’ section presents details attribute when buying something for themselves. Belk (1982) stressed
regarding the DCE, survey, and econometric model. In the ‘Results’ that high-involvement gift-giving situations relate to higher quality and
section, the outputs of the EC-RPL and LCM are described. In the final more expensive gifts. Moreover, in terms of high involvement, Belk
section, we discuss the findings and present insights and suggestions for (1982) distinguished between birthday and wedding gifts by introdu-
the development of marketing strategies. cing the hypothesis that the gift-giving occasion is a heterogeneous si-
tuation where different factors play a role during the selection of the
2. Literature review present.

2.1. Gift-giving behaviour 2.2. Gift-giving behaviour for wine

Since the anthropologic research conducted by Mauss (1954), the The literature has investigated wine choice behaviour regarding
scientific literature has investigated various aspects of gift-giving be- personal consumption. These studies have specified the choice context
haviour. Gift-giving is a multidimensional phenomenon, typified by during the survey in a brief script at the beginning of the choice ex-
social, economic, and personal aspects, and dependent on the char- periment; for example, the context could be an informal dinner with
acteristics of the giver, gift, recipient, and condition involved (Belk, family and friends (e.g. Lockshin, Jarvis, d’Hauteville, & Perrouty,
1979). 2006), wine consumption with friends at home (e.g. Jarvis, Mueller, &
Sherry (1983) split the complex behavioural process of gift-giving Chiong, 2010), or a generic special occasion (e.g. Mueller, Lockshin,
into three stages: the search for and purchase of the gift (gestation); the Saltman, & Blanford, 2010). That these studies all specified the context
exchange of the gift (i.e. presentation); and the gift disposition and implies that wine choice and the consumption situation are related.
redefinition of the relationship between giver and recipient (i.e. re- Therefore, wine purchasing is context-specific, that is, investigating
formulation). Our study focuses on the action of purchasing a gift, and how consumers behave in situations is relevant. Furthermore, of the
this occurs in the first phase of the classification. various situations that have been presented in the literature, gift-giving
The act of gift-giving carries four functions (Belk, 1979): commu- has received less attention.
nication, social exchange, economic exchange, and socialization. The In the 19th century, the Austro–Hungarian Emperor Franz Josef I
gift can represent a symbolic message in the communication between would send 12 bottles of Tokaij Aszù, a Hungarian dessert wine, to
the giver and recipient, expressing love, other emotions, thankfulness, Britain’s Queen Victoria as a birthday present every year (Lambert-
or apology. The giver must accurately choose the gift to avoid the risk Gócs, 2010). This anecdote demonstrates that wine, with its symbolic
of a misunderstanding surrounding the message for the recipient and cultural dimensions, is a particularly suitable product as a gift on
(Scammon, Shaw, & Bamossy, 1982). In terms of social exchange, a gift special occasions and at celebrations.

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In the act of transferring the present from donor to recipient, wine Table 1
has social and symbolic connotations. Notably, some consumers lack Attributes and levels in the discrete choice experiment.
confidence when purchasing wine for friends, because the friends could Attributes Level no. Information levels
have different tastes or a much greater level of wine knowledge com-
pared with the giver (Olsen, Thompson, & Clarke, 2003). To overcome Price 4 €5, €8, €11, €14
Geographical indication 4 IGT, DOC, DOCG, none
this stressful situation and reduce the risk, even when choosing a bottle
Organic claim 2 Organic, none
of wine, consumers focus on quality factors, especially extrinsic and Brand 2 Famous producer, non-famous producer
intrinsic attributes.
In an explorative piece of qualitative research, Hatak and Stoeckl
(2008) found that the preferred type of wine for gift-giving is red wine 3. Materials and methods
of a popular local variety from a popular region of origin with a good
reputation and image, a natural cork, a ‘modern’ or ‘artistic’ label, and a 3.1. Choice model
price of approximately €11. In terms of how the bottle is sealed, Barber,
Taylor, and Dodd (2009) emphasized the importance of a natural cork We applied a DCE model to test the importance consumers place on
for consumers when giving wine as a gift and on special occasions. This several attributes for two purchasing situations. The use of the DCE
preference is justified because the type of seal is considered a direct technique has been common in consumer studies about food in general
indication of wine quality (Barber et al., 2006). A bottle of wine with a (see among others Boncinelli, Contini, Romano, Scozzafava, & Casini,
natural cork is perceived to be of a higher quality than screw tops 2017; Contini, Casini, et al., 2015; Gerini, Alfnes, & Schjøll, 2016), and
(Barber & Almanza, 2007). the preferences of wine consumers (the most recent include Corsi,
Yu, Sun, Goodman, Chen, and Ma (2009), in a study on consumers Mueller, Lockshin, 2012; Costanigro, Scozzafava, & Casini, 2017;
in China, showed that price is a discerning cue and indicates consumers Lockshin et al., 2006; Williamson, Lockshin, Francis, & Loose, 2016).
pay higher prices for wine purchased as a gift. This result was also The selection of attributes was based on a review of the most cited
highlighted by Cholette and Castaldi (2005), affirming that wines in- literature on wine consumer preferences and features related to the gift-
tended as gifts are likely to be more expensive than bottles bought for giving occasion. The attributes and their corresponding levels selected
everyday consumption. Yu et al. (2009) added that origin is also an for this choice experiment are shown to respondents by using verbal
influential factor in wine purchases, with French wine, in particular, labelling elements (Table 1).
being the most preferred for special occasions and as gifts. However, Geographical indication (GI) and price are two of the most im-
with their choice of French-produced wine, consumers are considering portant qualitative attributes for consumers when they choose a bottle
more than that France is a country famous for producing premium of wine (Mtimet & Albisu, 2006; Remaud, Mueller, Chvyl, & Lockshin,
wines. Therefore, this country is also symbolic of a perceived positive 2008). The levels of GI selected in terms of choice are those regulated
image that consumers strongly desire to evoke when gift-giving. Yang by the Italian classification system of GI wine (Italian Law 238/2016),
and Paladino (2015), in their research on the purchasing of wine as a in accordance with European Union regulations (Council Regulation
gift in China, outlined important characteristics that have a positive (EC) No. 479/2008). The GI wine classification consists of DOCG (De-
influence on consumers: the country of origin with an ethnocentric nominazione di Origine Controllata e Garantita), DOC (Denominazione di
preference and the gift packaging. Origine Controllata) and IGT (Indicazione Geografica Tipica). The first two
Only Carsana and Jolibert (2017), when comparing two purchasing appellations are related to a quality discipline, with DOCG wines sub-
occasions (gift-giving and personal consumption), have evaluated the ject to stricter regulations than DOC and IGT wines. The wines not
importance that consumers place on wine cues for both occasions. They produced in line with the aforementioned qualitative distinctions do
stressed that in both purchasing situations, the AOC (Appellation d’Or- not belong to GI appellations and commonly called ‘table wines’.
igine Contrôlée) level was rated as the most important attribute when Price is a pivotal attribute when selecting wine (Contini, Romano,
choosing a wine. Furthermore, they stated that other relevant cues for Scozzafava, Boncinelli, & Casini, 2015), particularly when intrinsic cues
wine choice are, in order of importance, wine category, vintage and, are unavailable before the purchase (Mitchell & Greatorex, 1989). The
only when gift-giving, the commercial brand. four levels of price (€5, €8, €11, €14) selected for this study cover the
In summary, the literature has investigated consumers’ behaviour segments of the premium (€5-€8) and super premium (€8-€14) wine
when purchasing a bottle of wine as a gift by implementing methodo- price range (Castriota, 2015).
logical strategies, such as qualitative research (Hatak & Stoeckl, 2008), Finally, the brand represents another extrinsic attribute consumers
best–worst scaling (Yu et al., 2009), and the theory of planned beha- use to assess wine quality. The strength of the brand name is an im-
viour (Yang & Paladino, 2015), without comparing this situation with a portant feature when choosing a product as a gift (Laroche et al., 2000).
‘base’, namely, personal consumption. Carsana and Jolibert (2017) There are many wine brands on the market, often belonging to small
evaluated the importance of wine attributes in both situations by de- and family producers. Notably, although a brand is clearly recognizable
signing a questionnaire with multi-item Likert scales and elaborating in relation to other product typologies, the concept of brand in wine
their findings by using the analysis of variance and a t test. generates a degree confusion among consumers (Viot & Passebois-
The DCE model has been only infrequently applied while in- Ducros, 2010). Some consumers consider brand to refer to the region of
vestigating this research area. The choice experiment approach allows origin, grape variety, or denomination of origin presented on the label,
for the reproduction of a real market purchase situation, where a con- all of which represent different attributes.
sumer must choose between product alternatives (Carlsson, 2011). The To avoid this multifaceted view of wine brand (Spawton, 1990), the
DCE model is based on a long-standing, well-tested theory of choice choice set shown to respondents used the term ‘producer’ instead of
behaviour called random utility theory (Louviere, Flynn, & Carson, ‘brand’. We conclude this solution is rationale because the term ‘pro-
2010). Moreover, in the aforementioned literature on wine as a gift, ducer’ is one brand element that constitutes ‘brand hierarchy’ for wine
nobody has previously considered the organic nature of the wine, an (Keller, 2013). In the choice experiment, as levels of this attribute, we
increasingly important aspect for consumers when choosing wine did not select specific names of brands available on the market but
(Wiedmann, Hennigs, Henrik Behrens, & Klarmann, 2014). opted for a dichotomous variable (famous vs. non-famous) grounded in
the fame of brand. A famous brand, as a symbol of perceived high
quality, may encourage consumers to purchase a bottle of red wine.
This phenomenon may be particularly true when a bottle of wine is a

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present, because well-known brands feature in the main risk reduction Table 2
strategy used by consumers (Rubio, Oubiña, & Villaseñor, 2014). Items describing personal attitudes for the gift-giving occasion.
Consumers are willing to pay a price premium for a sustainable wine Variables Median IQR
(Sellers-Rubio & Nicolau-Gonzalbez, 2016) and consider the organic
claim as a positive signal of overall quality (Larceneux, Benoit-Moreau, Altruism (Lusk et al., 2007)
1) I am willing to make sacrifices for the good of those around me 6 2
& Renaudin, 2012), with a proportion of them declaring they are much
2) I enjoy contributing to charities and other non-profit 4 3
more willing to pay for an organic wine than a conventional one, as organizations
evidenced by the review of Lockshin and Corsi (2012). In this regard, 3) Paying taxes is important because they fund programmes, such 6 2
Wiedmann et al. (2014) asserted that the image of organic products has as schools and roads, from which everyone benefits
a strong effect on consumer attitudes and product perception. This ef- Price/quality relation (Grunert et al., 2001)
fect may be due to the messages regarding environmental friendliness, 4) I always try to get the best quality at the best price 6 1
health, safety, and quality that an organic label transmits to consumers. 5) I compare prices between products variants in order to get the 6 2
best value for money
Using the DCREATE, a STATA 14.2 software module, we created an
6) It is important for me to know that I get quality for all my 6 1
efficient experimental design. Starting with 64 alternatives, that is, all money
combinations of levels and attributes, we obtained a design with six
Organic (Grunert et al., 2001)
choice sets with two alternatives each, plus a ‘none of them’ option (D- 7) I always buy organically grown food products if I have the 4 3
efficiency = 0.69). We performed our experiment without blocking. opportunity
During the choice exercise, we asked consumers to choose one 8) I make a point of using natural or organic products 5 3
bottle of red wine (0.75 L) from two alternatives, which differed ac- 9) I do not mind paying a premium for organic products 4 2
cording to the level of attributes, and a ‘no choice’ option. Louviere, Brand awareness–quality inference (Rubio et al., 2014)
Hensher, and Swait (2000) recommended inserting a ‘no choice’ option 10) When the product is not from a recognized brand, it is of 2 2
lower quality
to make the purchase scenario more real.
11) The ‘more famous’ the brand name, the better the quality the 2 2
We performed a between-groups experiment, from which we ob- product that carries that name
tained two subsamples according to the two purchasing scenarios: one 12) Brand name is a determining issue when purchasing a 4 3
group of respondents selected a bottle of red wine as a gift for someone product
else, and the second group chose a bottle of red wine for their personal 13) The more a product is advertised, the better its quality 2 2
14) I feel secure purchasing a brand whose advertising I have 2 3
consumption. The respondents were randomly assigned to one of these seen via some communications medium
two scenarios.
To mitigate hypothetical bias and social desirability behaviour, we Note: IQR = Interquartile range
invited the respondents to predict what choice an average consumer
would have made, instead of directly asking them what choice they awareness–quality inference, we applied a 5-item scale recommended
would make. This technique, which Fisher (1993) referred to as ‘in- by Rubio et al. (2014). To measure inclination towards organic pro-
direct questioning’, was developed by Lusk and Norwood (2009) as the ducts and the relationship between price and quality, we adopted two
‘inferred valuation method’. These authors demonstrated that during scales of three items each, as proposed by Grunert, Brunsø, Bredahl and
consumer preference surveys, respondents have a propensity to mis- Bech (2001) (Table 2).
represent their true preferences, to show themselves in the best possible The last section of the questionnaire concerned sociodemographic
light to the researchers. This tendency to choose responses believed to information, occupation, and household income; the latter variable was
be more socially desirable or acceptable, rather than choosing to ac- measured by asking the respondent, considering all available incomes,
curately reflect their thoughts or feelings, is referred to as social de- how well their family’s needs were met at the end of the month.
sirability bias (Grimm, 2010). The inferred valuation method is, thus, a
technique to mitigate this bias.
3.3. Econometric specification
3.2. Survey and questionnaire
We estimated two utility functions for both scenarios with NLOGIT
In October 2017, an online questionnaire was administered to 618 5.0 software using the EC-RPL specification, involving 1000 Halton
Italian wine consumers randomly distributed according to two sce- draws with freely correlated random parameters. The RPL is a gen-
narios: 300 respondents to the gift-giving scenario and 318 to the eralization of the logit model characterized by coefficients of observed
personal consumption scenario. The online survey was proven superior variables, which differ randomly over people rather than being fixed
to traditional offline (i.e. paper and pencil) methods (Sethuraman, (Train, 1998). In particular, the EC-RPL model (Scarpa, Ferrini, &
Kerin, & Cron, 2005), because it increased the speed and cost-effec- Willis, 2005; Van Loo, Caputo, Nayga, & Verbeke, 2014) accounts for
tiveness of data collection (McCullough, 1998). All respondents were the correlation across utilities from different alternatives. Our DCE
over 18 years of age and had bought at least one bottle of wine in the design comprises choice sets incorporating three options: two involving
previous 12 months. a purchase and one ‘no choice’ option. The experimentally designed
Following the choice experiment, consumers’ habits were in- alternatives are hypothetical and change across the choice tasks, and
vestigated by using a short questionnaire. The information was related the ‘no choice’ option is experienced by respondents and repeats in all
to the number of bottles they had purchased in the previous six months choice sets. As Scarpa et al. (2005) demonstrated that the two pur-
and, in the case of an affirmative answer, how many of these were in- chasing alternatives have utilities more correlated between themselves
tended as gifts. Subjective wine knowledge was measured through a than with the utility of the ‘no choice’ option. In the utility structure,
self-assessment with a 10-point Likert scale, ranging from non-ex- these two alternatives share error components, which are zero-mean
pert = 1 to very expert = 10. random and normally distributed (Hensher, Rose, & Greene, 2005). We
We measured the individual characteristic of ‘altruism’, ‘brand specified our model according to McFadden’s random utility theory
awareness–quality inference’, ‘inclination toward organic product’, and (1973). The i-th consumer’s utility when choosing a product, in our
‘price/quality product relation’ using 7-point Likert agreement scales case, a bottle of wine j, at choice occasion t, is dependent on the product
ranging from completely disagree = 1 to completely agree = 7. More attributes:
specifically, we used a three-item scale suggested by Lusk, Nilsson and
Foster (2007) for calculating altruism. To investigate brand

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Uijt = NOCHOICE + β1 PRICEijt + β2 IGTijt + β3 DOCijt+ Table 3


+β4 DOCGijt + β5 ORGANICijt + β6 BRANDijt + ηij + εijt Sociodemographic statistics.
(1)
Categories Pooled sample Gift-giving Personal consumption
where NOCHOICE is the alternative-specific constant, coded as a
dummy variable equal to 1 for the ‘no choice’ option, and 0 otherwise. Frequency % Frequency % Frequency %
The βs are the parameters associated with each attribute. The price
Gender
variable (PRICE) is a continuous variable measured in euros. The IGT,
Male 275 44.5 117 39.0 158 49.7
DOC, and DOCG variables refer to the IGT, DOC, and DOCG GIs, re- Female 343 55.5 183 61.0 160 50.3
spectively. ORGANIC and BRAND are coded as dummy variables be-
Age (years)
cause they indicate whether the corresponding claims being analysed 18–34 330 53.4 170 56.6 160 50.3
are present or absent in the model. ηij is the zero-mean normal error 35–54 184 29.8 80 26.7 104 32.7
component, which is only associated with the purchase alternatives and > 54 104 16.8 50 16.7 54 17.0
induces correlations between themselves but not with the ‘no choice’ Education level
alternative (Scarpa, Campbell, & Hutchinson, 2007). Finally, εijt is the Primary school 1 0.2 0 0.0 1 0.3
error term assumed to be independently distributed with an extreme Middle school 23 3.7 7 2.3 16 5.1
High school 276 44.7 143 47.7 133 41.8
value distribution.
Tertiary 318 51.4 150 50.0 168 52.8
We estimated the RPL-EC assuming a correlation between random education
parameters (Hensher et al., 2005) as the three GIs considered in the
Occupation status
model could be interconnected. Moreover, GI preference could be Employee 400 64.7 197 65.6 203 63.8
correlated with organic production. These assumptions are supported Student 138 22.3 69 23.0 69 21.7
by Scarpa and Del Giudice, (2004) who stressed that the attributes’ Retired worker 37 6.0 18 6.0 19 6.0
correlation can be evident, particularly for products where there is a Unemployed 27 4.4 14 4.7 13 4.1
Homemaker 16 2.6 2 0.7 14 4.4
strong correlation between site and mode of production, such as olive
oil, cheese, and wine. Income
With high 15 2.4 6 2.0 9 2.8
In addition, for the gift-giving scenario, an LCM was estimated to
difficulty
investigate heterogeneity among respondents by classifying them into With difficulty 29 4.7 17 5.7 12 3.8
classes with similar preferences (Greene & Hensher, 2003). The speci- With few 183 29.6 91 30.3 92 28.9
fication of the LCM is the same as Eq. (1), excluding the ηij, that is, the difficulties
With few facilities 227 36.7 117 39.0 110 34.6
zero-mean normal error component. We have focused on this scenario
With facility 132 21.4 57 19.0 75 23.6
because exploring consumers’ choices for the gift-giving occasion was With high facility 32 5.2 12 4.0 20 6.3
the main objective of this work. Total 618 100 300 100 318 100
Finally, with the aim of exploring respondents’ attitudes, we per- Wine knowledge 5.1a 4.8a 5.3a
formed a CFA using the items of four latent unobserved variables re-
lated to brand, organic, price, and altruism regarding consumers’ atti- Note: a = average score.
tudes and inclinations. Next, we estimated the factor scores for each
latent construct to evaluate the importance of these consumers’ char- literature regarding the impact of a consumer’s gender, making it a
acteristics to the classes identified by means of the LCM (Bollen, 1989). disputed topic. For instance, Morey, Sparks, and Wilkins (2002) re-
Several examples in the literature have calculated factor scores for at- ported that for Australian consumers, gender does not affect consumers’
titudinal statements by applying principal component analysis (PCA) behaviour when selecting a bottle of wine; additionally, Atkin, Nowak,
(e.g. Bechtold & Abdulai, 2014). However, this method shows a better and Garcia (2007) stressed that women rely on medals and awards,
fit when an a priori specification of the number of dimensions is not compared with men. Forbes (2012) focused exclusively on the influence
established. Moreover, with CFA, the items are restricted to rely on the of gender on wine purchasing and consumption by performing an in-
factors established by the experiment (Kline, 2016). store survey in four countries (New Zealand, Australia, the United
Kingdom, and the United States). She statistically demonstrated that
women and men ascribed the same importance to wine attributes, in-
4. Results
cluding characteristics such as price and brand, which we have also
considered in our study. Her results demonstrated that the only attri-
4.1. EC-RPL model results: comparison of the scenarios
butes that had no significant effect were ‘discounted price’ and ‘region
of origin’; this latter characteristic is close to GI but not directly con-
First, we performed tests to investigate whether there were differ-
sidered in this study.
ences between the two scenario groups according to their socio-
The correlations between parameters were inspected with a log-
demographic characteristics (Table 3). All the tests for factors, such as
likelihood ratio (LR) test for both scenarios. The results (LR = 28.6 for
age (t test: t = −0.83; Pr = 0.41), education level (chi-squared test:
the gift-giving scenario and LR = 24.4 for the personal consumption
χ2 = 6.88; Pr = 0.14; df = 4), occupation (chi-squared test: χ2 = 8.64;
scenario, with df = 13) indicate that the correlation between para-
Pr = 0.07; df = 4), household income (chi-squared test: χ2 = 5.62;
meters is significant. Table 4 presents the results concerning the esti-
Pr = 0.35; df = 5), and degree of knowledge regarding the wine sector
mated utility functions for both occasions. The two models related to
(median test: Pearson χ2 = 3.20; Pr = 0.07) rejected the null hypoth-
the two scenarios differ regarding the magnitude and statistical sig-
esis. Therefore, the random assignment of the respondents into one of
nificance of the parameters, indicating that the purchasing occasion has
the two scenarios created two homogenous sets according to these
great influence on consumers’ wine choice, with the selected attributes
variables. Gender is the only sample characteristic that did not corre-
playing a different role, according to the purchasing scenario.
spond to this prerogative (chi-squared test: χ2 = 7.14; Pr = 0.008;
The ‘no choice’ option is negative and significant for both situations,
df = 1). Notably, we can reasonably assume that this observation about
indicating that consumers gain a higher utility when purchasing a
gender has very little effect on our results. We formulated this hy-
bottle instead of not buying one. Moreover, the price variable is sta-
pothesis based mainly on the relevant literature.
tistically significant and always negative, in accordance with economic
Regarding wine choice, gender has a limited impact on the featured
theory. The price coefficients differ in the two situations: −0.13 for the
behaviour compared with other sociodemographic features (Sharp,
purchase scenario and −0.30 for the personal consumption scenario.
2010). Atkin and Newton (2012) noted conflicting results in the

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Table 4 members of different classes. For profiling consumer segments that


Parameters estimated from EC-RPL for both scenarios. participated in the experiment regarding gift-giving situations, we
Gift-giving Personal consumption analysed the four attitudinal statements towards organic, brand awar-
eness–quality inference, price/quality relation, and altruism by ap-
Coefficients Standard Coefficients Standard plying a CFA (Hair, Black, Babin, Anderson, & Tatham, 2014; Kline,
error error 2016) with STATA 15.1 software. Beforehand, a Mardia test for mul-
Random parameters in utility functions tivariate normality was performed to verify the normal distribution of
ORGANIC 1.50*** 0.31 0.31 0.25 the items. The results showed a p value equal to 0.000, indicating the
BRAND 1.98*** 0.30 1.06*** 0.17 rejection of the normality assumption. In the CFA, the multivariate non-
IGT −0.68 0.55 0.57 0.37 normality was corrected by performing a maximum likelihood with a
DOC −0.23 0.56 1.41*** 0.45
Satorra-Bentler rescaled χ2 correction.
DOCG −0.43 0.59 1.36** 0.54
The goodness of fit of the constructs provided mediocre values
Non-random parameters in utility functions
(χ2 = 2899.54; DF = 71; CFI = 0.885; RMSEA = 0.086). We verified
PRICE −0.13*** 0.04 −0.30*** 0.05
NO-CHOICE −3.36*** 0.61 −4.70*** 0.64 the presence of the convergent validity of the items by identifying the
Standard deviation of 2.24*** 0.33 2.45*** 0.38 specific constructs (Hair et al., 2014). The average variance extracted
error component (AVE) is a computation to validate scales’ convergent validity and in-
Standard deviations of parameter distributions ternal stability, which should be greater than 0.5 (Hair et al., 2014).
ORGANIC 1.23*** 0.27 1.45*** 0.25 The AVE values showed a validity for the constructs ‘organic’
BRAND 1.36*** 0.34 0.76*** 0.24 (AVE = 0.708) and ‘brand awareness–quality inference’
IGT 0.64 0.43 0.70 0.47
(AVE = 0.569). Meanwhile, the other two constructs assumed an AVE
DOC 0.62 0.43 1.56** 0.61
DOCG 1.49** 0.59 1.59** 0.66 value below the recommended threshold of 0.5. If a construct fails to
χ2 1704.26*** 1510.68*** show an internal consistency reliability, this implies that the used items
Number of observations 1800 1908 for its estimation are too heterogeneous (Kline, 2016); thus, these two
2
Pseudo R 0.43 0.36
attitudinal variables were excluded from the analysis1.
Log-likelihood −1125.37 −1340.81
To identify the optimal number of latent classes, we analysed the
Note: (***) and (**) denote statistical significance respectively at 1% and 5%. Akaike information criterion (AIC) and Bayesian information criterion
(BIC). The model that better fits the choice of class number is the one
For both scenarios, the standard deviation of the error component for with the lowest AIC and BIC values (Scarpa, Thiene, & Tempesta, 2007).
the purchase alternative is positive and statistically significant, con- The solution with three classes was the best fit in our research, because
firming the presence of a correlation among the alternatives in the it had minimum BIC statistical value (Table 5). In particular, BIC de-
choice sets. creases passing from two to three classes before increasing when ad-
In the gift-giving scenario, famous brand (1.98) and organic (1.50) ditional segments beyond three are added. Furthermore, the change in
are, respectively, the only two significant factors, and the GI parameters AIC is smaller when considering three and four classes, as opposed to
are not statistically significant. The attribute ‘famous brand’ is also two and three classes.
significant in the personal consumption model (1.06). Moreover, in this The results of the LCM with three classes for the gift-giving scenario
scenario, the organic label is not a statistically significant variable. As are presented in Table 6. A preliminary analysis of the parameters
stated, none of the GI attributes increases consumers’ utility in the gift- across the three classes shows that two attributes, organic claim and
giving scenario. In the personal consumption, DOC (1.41) and DOCG brand, have significant and positive parameters for Class 1 and Class 2,
(1.36) are, respectively, positive and statistically significant. The IGT but with different values. Similar to the EC-RPL findings, GIs are non-
indication does not increase consumer utility in either situation. significant for all three segments. In particular, consumers who first
The significant coefficients of the standard deviations for some gain utility from the famous brand of a wine characterize the first class
random attributes suggest that preferences varied across the population and includes the majority of the sample (52%), namely, the ‘brand
for all parameters (Train, 1998). In particular, the standard deviations follower’.
of organic, brand, and DOCG certification (except IGT in both scenarios Respondents in this class have significant parameters for organic
and DOC in the gift-giving scenario) are statistically different from zero claim and price, which has a negative value. This class is notable as the
and suggest that consumers showed a significant heterogeneity in pre- only group with a significant parameter estimate for ‘no choice’, sug-
ferences related to these attributes. gesting that ‘brand follower’ consumers obtain great utility when
choosing a bottle of red wine. Class 2 shows significant parameter es-
timates for organic claim and brand. These consumers obtain the
4.2. Profiling of consumers and the latent class model highest utility from the organic claim when choosing a bottle of red
wine for gift-giving purposes, followed by the name of the famous
The preference heterogeneity detected by the EC-RPL results was brand. Members of this class, which represent 38% of the sample, are
further investigated in the gift-giving scenario by applying an LCM, called ‘organic supporter’. The last consumer group represents 10% of
with the aim of detecting significant preference differences among respondents and shows unusual behaviour because all attributes are not
statistically significant and all factors present negative scores.
Table 5 For the three classes individuated with an LCM, we calculated the
Statistics for determining the optimal number of consumer segments for the average value of self-reported wine knowledge for each class. The re-
gift-giving scenario. sults show a value of 4.64 for Class 1, and this average value is the
Model LL AIC (LL) BIC (LL) Npar among the three classes. The Class 3 consumers declared the highest

Two-class model −1188.1 2406.2 2488.7 15


Three-class model −1134.4 2314.8 2441.2 23
1
Four-class model −1121.0 2303.3 2474.3 31 We also performed a principal component analysis (PCA). The value of
Cronbach’s alpha, factor loadings, and the value of KMO led to the same con-
Note: LL = log-likelihood; AIC (LL) = Akaike information criterion and BIC clusions as those of the CFA, that is, brand and organic were the only reliable
(LL) = Bayesian information criterion, both based on LL; Npar = number of attitudinal constructs. The PCA results can be supplied on request to the cor-
estimated parameters. responding author.

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F. Boncinelli et al. Food Quality and Preference 71 (2019) 270–278

Table 6 factor and a slightly positive correlation with the brand factor, vali-
Latent class model parameter estimations for the gift-giving scenario. dating the LCM results, where all attributes are not significant, thus
Attributes Coefficients confirming their unyielding behaviour. In summary, the LCM post-esti-
mation of class membership of the sample significantly replicated the
Brand follower Organic supporter Unyielding attitudes of the classes.
Class 1 Class 2 Class 3
5. Discussion and conclusions
ORGANIC 0.82*** 2.09*** 0.36
BRAND 2.14*** 1.43** 0.20 Our results have indicated that consumers behave differently when
IGT −0.75 −1.13 0.50 purchasing a bottle of red wine according to distinct situations.
DOC −0.41 −0.97 0.93
DOCG −1.07 0.43 1.12
Therefore, the selection of a bottle of red wine is occasion-specific, a
PRICE −0.21** 0.08 0.05 finding in line with the results of the literature on wine choice
NO-CHOICE −3.64*** −1.27 0.83 (Aqueveque, 2006; Carsana & Jolibert, 2017; Hall et al., 2001).
Class size 52% 38% 10% When a bottle of red wine is intended as a gift, attributes such as
famous brand, organic certification, and price are important to gift
Note: R2 = 0.4263; LL = −1,134.4063; BIC (LL) = 2441.21; ** and *** denote
seekers. That is, with all other factors being constant, the respondents
significance at the 5% and 1% level, respectively.
elicited different preferences according to the circumstance.
The magnitude of the price coefficients is different between the two
average value of self-reported wine knowledge (5.23 as opposed to 4.64
scenarios and in line with Yu et al. (2009) and Cholette and Castaldi
and 4.98 for Classes 1 and 2, respectively).
(2005) findings. In the gift-giving situation, the magnitude is lower
The evidence that consumers belonging to Class 3 have the highest
than in the personal consumption hypothesis, indicating wine demand
average level of wine knowledge may help to explain their behaviour.
is less reactive to price changes. In the baseline scenario, the WTP es-
However, after performing a χ2 test, we detected that the level of wine
timates are observed to be reasonable, and those for the gift scenario
knowledge among the classes is not statistically different. Therefore,
particularly overestimated. This evidence suggests that applying the
this factor can only partially explain the behaviour of the consumer
inferred valuation for mitigating the hypothetical bias worked well for
segment represented by Class 3. We conclude that their choices are not
one scenario, but this did not avoid hypothetical bias in the situation
motivated by the extrinsic attributes presented in the DCE but by other
where the bottle of wine is purchased for a gift. Notably, the source of
factors not included in our analysis.
this inflation could be due to the situation. In the gift-giving context,
Using the membership probabilities estimated with the LCM, we
the donor’s orientation swings between altruistic motivations (i.e.
calculated the factor scores of the three classes identified by means of
maximizing the pleasure of the recipient) and agonistic motivations (i.e.
this model for the two valid scales individuated by CFA (Bollen, 1989),
maximizing the pleasure of the donor) (Sherry, 1983). Whatever the
organic and brand awareness–quality inference. The mean factor scores
consumer’s orientation, this maximization may be translated into the
of each class are displayed in Fig. 1. Due to the limited set of dimen-
personal tendency to leave a generous impression of oneself, and pre-
sions, the results from CFA do not facilitate the analysis of preference
sents oneself in the best possible light. This phenomenon of social de-
heterogeneity for red wine in a gift-giving situation. Instead, these re-
sirability bias may lead to misleading results and then to an over-
sults can be used only to validate the results from the LCM.
estimation of the WTP. Notably, our results provide more evidence on
An extracted factor is identified by all items pertinent to the scale
consumer behaviour than the estimation of WTPs for certain attributes.
for measuring consumers’ attitudes towards organic products. This is
The crucial impact of brand in the gift-giving scenario, which was
the only factor positively correlated with membership of Class 2.
also demonstrated by Carsana and Jolibert (2017), may be interpreted
Members of the organic supporter class, as the name indicates, have a
in two ways. In a gift-giving situation, consumers are highly psycho-
particular attitude towards the purchase of organic wine. For the other
logically involved, which produces degrees of anxiety and stress. From
two classes, this factor is negatively correlated. Furthermore, Class 2
this perspective, the giver wants to make the correct choice and reduce
shows a negative correlation with brand awareness–quality inference.
the risk of a ‘wrong’ purchase by choosing a famous, branded wine. An
Conversely, membership in Class 1 (brand follower) presents a negative
additional explanation behind the preference for wines from well-
correlation with the organic factor and a positive correlation with the
known producers is the value of the gift. Consumers are observed to
brand awareness–quality factor, which only assumes a positive value in
benefit from communicating the economic value of the gift to the re-
this class. Finally, Class 3 shows a negative correlation with the organic
ceiver because this states their importance to the giver. In this sense, the
giver wants to ensure the recipient understands the value of the gift,
regardless of the recipient’s knowledge of wine. For consumers, a well-
known brand is an easily recognizable objective cue when measuring
the value of a product. The literature on consumer preferences for wine
has not focused on this attribute. Therefore, producers must increase
their focus on the development of their brand and implement marketing
strategies to increase brand awareness, including ‘image’. A famous
brand, especially for consumers who are not experts in the wine sector,
is a signal that reduces the information gap in terms of product quality.
Branding contributes to brand awareness and helps consumers choose
wine for occasions such as gift-giving with associated risks.
The certification of an organic wine plays a similar role to that of
brand when consumers are in a gift-giving scenario, because they may
interpret an organic label as a mark of quality. That is, an organic wine
can offer greater value in terms of product quality (Bernabéu,
Brugarolas, Martínez-Carrasco, & Díaz, 2008) because this certification
is indicative of positive health effects (Mann, Ferjani, & Reissig, 2012),
environmental benefits (Mueller Loose & Remaud, 2013), and great
Fig. 1. Factor scores of the three classes for the gift-giving occasion. flavour (Kim & Bonn, 2015). Conversely, when a consumer buys a

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bottle of red wine for personal consumption, whether the wine is or- behave almost homogenously in this area. Second, the differences be-
ganic is insignificant. Therefore, the purchasing circumstance influ- tween the two situations are well-established; thus, a reasonable as-
ences whether an organic certification is defined as a vertical differ- sumption is they cannot be exclusively ascribed to a discrepancy re-
entiation attribute. garding the number of women in each of the two scenarios. An
One attribute concerns the denominations of origin (i.e., DOC and additional limitation is that we opted for a DCE with verbal descriptors
DOCG), which in the personal consumption scenario are the most re- for wine attributes, which might mimic a real market purchase in a less
levant attributes (in terms of parameter magnitude). In the gift-giving realistic way. To avoid this limitation, further studies should implement
scenario, these attributes do not affect consumers’ wine choice. This choice experiments where the choice sets are designed with visual la-
result differs from the conclusions reported in Carsana and Jolibert belling elements, such as images or symbols. The use of visual elements
(2017), which indicated that denominations of origin are distinctive instead of textual ones to represent attributes, such as brand and or-
cues in the selection of wine as a present. The lesser importance as- ganic, would better simulate a real purchasing situation and increase
cribed to denominations of origin could be related to the recent pro- the accuracy of the results (Jarvis et al., 2010).
liferation in the number of GIs in the Italian wine market. This rapid
spread may have reduced the differential values of GI-labelled wines. Declarations of interest
The presence of too many GI-labelled wines does not help consumers in
their search process and decreases the average marginal utility of wines None.
with GIs. This designation policy, with different GIs often within the
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