Managerial Competency Mapping Matrix

Emp Name Designation Year of exp at Globe Deptt

Managerial Competencies Additional Managerial Competencies

Desired Desired
No. Particulars Meaning Actual GAP No. Particulars Meaning Actual GAP
Rate Rate

1 Integrity Sharing or Not Sharing Confidential Information 5 0 -5 1 Analytical Thinking Problem Solving Ability, out of box thinking 5 0 -5

2 Customer Service Meeting & Exceding Customer Expectations Regularly 5 0 -5 2 Consensus Building Getting people do what you want to do 5 0 -5

3 Stress Management Maintaining calm under stressful conditions 5 0 -5 3 Achievement Orientation Passoinate to succeed and achieve 5 0 -5

4 Accountability & Responsibility Taking responsibility for mistakes, inefficiencies 5 0 -5 4 Delegation of Work Division & Fair Distribution of Work 5 0 -5

Understanding & linking Business & Org. Information to

5 Business & Organization Knowledge 5 0 -5 5 Developing Sub-ordinates Creating successors 5 0 -5
performance management

6 Persistence Following through during adversities & challenges 5 0 -5 6 Impact & Influence Motivating staff, Recognitions, Rewards 5 0 -5

7 Team Building & Leadership Skills Training, Coaching, Appraising, Guidence, Directiveness 5 0 -5 7 Time Management Planning & Priority Setting against realistic deadlines 5 0 -5

8 Interpersonal Skills Relating well to all kinds of people at variety of situations 5 0 -5 8 Communication Skills Oral, Written, Clarity of Thought, Language etc. 5 0 -5
Quick & Accurate decisions even without enough
9 Decision Making 5 0 -5 9 Conflict Management Resolve differences in positive manner. 5 0 -5
information
10 Ethics maintaining office decorum 5 0 -5 10 Personal Effectiveness Level of Commitment, Reliability etc. 5 0 -5

Total 50 0 -50 Total 50 0 -50

6 6
5 5 5 5 5 5 5 5 5 5
Ideal Manager 46
4 5 5 5 5 5 5 5 5 5 5 5
46
Ideal Manager 41
2 4
41 36
Training Require 3
0 0 0 0 0 0 0 0 0 0 0
36 31
2
Stress Management
Customer Service

Business & Organization Knowledge

Decision Making
Persistence
Integrity

Accountability & Responsibility

Interpersonal Skills

Training Require
Team Building & Leadership Skills

Ethics
31 26
1
counselling Required 21
Counselling Required 26 0 0 0 0 0 0 0 0 0 0 0
16
21 Improvement Needed
11
16
6
Improvement Needed
11 1

6 Desired Rate Actual

Actual Desired Rate
1
No. Particulars
1 Integrity
2 Customer Service
3 Stress Management
Accountability &
4 Taking responsibility for mistakes, inefficiencies
Responsibility
Business & Organization
5 Not Able to link
Knowledge
6 Persistence
Team Building & Leadership
7 Not having such skills
Skills
8 Interpersonal Skills
9 Decision Making
10 Ethics
No. Particulars
1 Analytical Thinking
2 Consensus Building
3 Achievement Orientation
4 Delegation of Work
5 Developing Sub-ordinates
6 Impact & Influence
7 Time Management
8 Communication Skills
9 Conflict Management
10 Personal Effectiveness
Meaning 1 2 3 4 5
Use to share with other
Sharing or Not Sharing Confidential Information Doubtful
colleagues
Sharing secratively Sharing bu not confidential Not sharing at all
Meeting & Exceding Customer Expectations Poor In Customer Somwhat able to meet the Good at meeting the
intraction expectations
Handling Well
Expectations
Excellent
Regularly
Can handle but not
Maintaining calm under stressful conditions Not Able to handle Somewhat able to handle
independently
Good in handling stress Excellent
Self analytical & Take full
Not Ready to take usually tries to avoid Become argumentive Ready to take
responsibility
Understanding & linking Business & Org.
Not willing to link Can link with guidance Good in doing so Practically using
Information to performance management
Not able to handle adverse Able to handle with mgt Handle excellently and work
Following through during adversities & challenges situations support
Able to handle Can handle very well
aas a team
Training, Coaching, Appraising, Guidence, Believe in such skills & Having such skills but not
ready to learn using properly
Using his skills quite well Excellent in using such skills
Directiveness
Relating well to all kinds of people at variety of
Not having such skills Having such skills Not using such skills Using such skills quite well Effectively using such skills
situations
Quick & Accurate decisions even without enough Very slow in making Take decision very Take decision with relative Fact base quick & effective
Fact base decision
information decision promptly reasoning decision
Mantaining but not Maintaining & abide by the
maintaining office decorum Not maintaining at all Maintaining upto a extent
completely
Maintaining
same
Meaning 1 2 3 4 5
Solve effcetively and able to
Problem Solving Ability, out of box thinking Not able to solve Can solve but with support able to solve Can solve Effectively
drive in a positive way
Effectively using this skill in a
Getting people do what you want to do not able to buit consenses somwhat able to buit able to buil by dominating able to built
positive way
Not actually Having the Somwhat passionate in Having a supressed having such passion when
Passoinate to succeed and achieve same achieving passion talked about
Actively having such passion
Not able to delegate Able to delegate but not Able to delegate but not Able to delegate Equally &
Division & Fair Distribution of Work properly equally effectively
Delegate well
Effectively
Effectively believe and doing
Creating successors Not taking care as such will do if asked to do so baised in doing so Somwhat Doing so
so
Using this tools very
Motivating staff, Recognitions, Rewards Not Recognise at all Baised in doing so Recognise Rearly Recognise well
effectively
Planning & Priority Setting against realistic
Poor Somewhat able Able to do if asked Able to set prioritiess Effectievly doing so
deadlines
Somewhat effective Oral Effective Written skill but Effective Written & Oral Very effective can handle
Oral, Written, Clarity of Thought, Language etc. Not good at all
but not written not oral comm skill presentations
think able to do so but Able to resolve but not Effectively & Positively able
Resolve differences in positive manner. Not able to do so
cannot positevely
Able to resolve
to do so
Commited towards his Somewhat commited to
Level of Commitment, Reliability etc. not commited at all Somewhat commited
team only team & Org
Fully commited & drived