GM Global APQP Requirements Document Provides Guidance

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GM Global APQP Requirements
APQP 指导文件
Supplier Program Review Meeting #1

Product Quality PlanningAPQP Kick-off Meeting (Long Version)1
-15
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Agenda Background- APQP - Global APQP DevelopmentGMGeneral Motors Corporation
APQP Project Plan Overview APQP Kick-off Meeting- SQ Requirements - Program

Timing - Review Checklists - Identify Open Issues
Product Quality PlanningWorldwide Purchasing
Summary2
2000
Agenda Background- APQP - Global APQP DevelopmentGMGeneral Motors Corporation
Requirements from Suppliers APQP Project Plan- Supplier Responsible Tasks 4

-- 17Advanced Product Quality Planning
Summary
Purchasing
2000
Background
DefinitionAdvanced Product Quality Planning -- APQP Structured method defines
and establishes steps necessary to
enshttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9ure product meets
customer requirements Required for all new parts Responsibility of the
supplier
& Structure Communicates the requirements necessary to develop a product
quality plan Top Management support by the supplier is key to the success of
the any APQP process Requires an environment of trust and cooperation between
all parties4
Background
Benefits Directs resources Early identification of required changes
Facilitates avoidance of late changes Enables delivery of a quality product that
meets program timing at required capacity
Background AIAG Linkage to QS-9000AIAG--Automotive Industry Action Group

Standardized reference manuals, procedures, reporting formats and technical
nomenclature used by Ford, Chrysler and General Motors AIAG APQP manual one of 7
manuals developed; completed June 1994 – Provides general
guhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9idelines for
development of an advanced product quality plan
The Harmonization of Ford, Chrysler and General Motors individual Quality
System requirements– Ford--Q-101 Quality System Standards – Chrysler--Supplier
Quality Assurance Manual – GM--Targets For Excellence6
Background QS- 9000 APQP DirectionEstablishment of an Advanced Product Quality

Plan QS-9000 section 4.2.3.1 requires the establishment of an advanced product
quality plan AIAG APQP Manual is referenced as the document that should be
used– Detail of specific deliverables was not clearly defined – Separate
“unique” Regional & Divisional requirements developed
Background Drivers of a Global Common APQP Process Divisions and regions “Fine
Tuned” the AIAG APQP process Result was different direction for suppliers –
different reporting formats for program updates – different timing
chhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9arts for program
events – varying levels of detail required at different times throughout the
product development cycle Additional variation occurred when SQE’s further
“Fine Tuned the requirements and developed unique forms or timing charts etc.
Background Drivers of a Global Common APQP Process Global Suppliers and Gl

Vehicles compounds varying levels of direction
– This resulted in regional variations on the APQP process requirements

APQP APQP APQP9
Global APQP DevelopmentGeneral Motors Global APQPGM
GM-1927 is the General Motors Common Global APQP Manual

Motors Corporation
GM’s common direction for the development and implementation of an APQP

planAdvanced Product Quality PlanningWorldwide Purchasing
2000
Global APQP DevelopmentGoals of this Common

Globahttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9l Process
Identify the critical items Eliminate unnecessary requirements Support the
the SQE and Supplier in performing the day-to-day APQP activities Eliminate
the divisional & regional specific direction
Global APQP Development Participation by a Global Team:– GM North America –

GM Asia Pacific --GM Europe --GM Latin America
Objective:- Define the minimum product quality planning requirements necessary

to develop and implement an Advanced Product Quality Plan for a product or
service
Global APQP DevelopmentCommon Global APQP Process for GM Worldwide GM-1927

replaces all regional and divisional APQP reference manuals GM-1927 harmonized
and standardized the multiple regional and divisional APQP manuals – Aligns
with the 5 phases within the AIAG APQP manual and provides the detail required
to implement an APQP plan – Aligns with GM’s 4
phasehttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9 program timing
and deliverables
Global APQP DevelopmentBenefits Common APQP process for GM worldwide – All GM

divisions and regions will use the same process – Common requirements –
Eliminates the need to keep separate files for programs due to divisional or
regional “unique” requirements Common forms and charts Interactive
computer system (GQTS APQP module) – Facilitates timely communication of
requirements and data – Eliminates manual data storage Common direction and
“One Voice” from all GM Supplier Quality Engineers regardless of region or
division14
Global APQP DevelopmentGM 1927 Documents and Forms Ordering:Ordering

information for all documents and manuals listed or referenced throughout this
manual (GM 1927) is contained on page II
Copies:This manual and all documents that are part of this manual (this includes
any document withhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9 a GM
1927 number) can be found through the internet at the GMSupplyPower website The
address is http://www.mianfeiwendang.com, then follow these steps: Log
in Select Quality Power Select Library Select Supplier Quality Select APQP
Manual & Documents
Global APQP DevelopmentSummary Points Global APQP driven by QS 9000 and AIAG
APQP Common Global APQP Process for GM Worldwide- All GM Divisions and Regions
will use the Same Process - Common Requirements for Suppliers - Common Forms and
Charts Common Direction and “One Voice” from all GM Supplier
Engineers Supports Global SQ Communication Structure - Supplier Program Sta
will be Shared between Regions - All Information Available on GMSupplyPower
website at http://www.mianfeiwendang.com - GQTS APQP Module will Accelerate
Global Communication16 Primary
Requirements from
Supplhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9iers Proactive
Conformance to AIAG APQP Requirements and GM Global APQP Tasks Develop Detail
Plans for Each Part / System - Robust Part Designs - Robust Processes with
Error-proofing ZERO DEFECTS Maintain Program Timing - Design Completion -
Prototype Part Delivery - Accurate Sample Submissions and Part Delivery
Identify Issues Early in Program and Drive Correction
Document on APQP Open Issues List Maintain Communication with GM on Program

Status and Issues -- Manufacturing Assessment Letters
Expect these Same Requirements from Sub-Suppliers17 Primary
Global APQP
The APQP Project Plan GM 1927-1, consists of 17 major deliverables/requirements

These items if completed properly and on time should result in the development
of a manufacturing system that is capable of meeting the GM Quality requirements
at stated capacity and ship schedules.
://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9parGlobal APQP APQP 17
Tasks / Deliverables- Key Stakeholders Meeting - Technical Review - Risk
Assessment / Sourcing - Supplier Program Reviews - Timing Charts / Open Issues -
Feasibility / Manufacturing Letters - Flow Chart - DFMEA - Design Review - GP-11
- PFMEA Strategy - Control Plan - GP-12 - PPAP - Run @ Rate (GP-9) - Lessons
Learned - Gage / Tooling / Equipment Review
Global APQP Manual Contents Preface Table of Contents RASIC Explanation

of PMI’s (Process Model Integration) PMI’s for 17 Tasks / Deliverables
Appendices GlossaryAdvanced Product Quality PlanningWorldwide Purchasing
General Motors Corporation
2000
17 Tasks are the Key for Success!20
Combination of the Best ProcessesWWP SUPPLIER QUALITY IMPROVEMENT PROCESSGLOBAL

SOURCING IMPROVEMENT MEETING QUALITY WORKSHOP LEVEL II CONTROLLED SHIPPING
LEVhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9EL I CONTROLLED
SHIPPING SUPPLIER QUALITY PROCESSES & MEASURES (GP-5) PERFORMANCE MONITORING
LINEEARLY PRODUCTION CONTAINMENT (GP-12) RUN @ RATE (GP-9) PRODUCTION PART
APPROVAL (PPAP) PROTOTYPE SAMPLE APPROVAL (GP-11) PRE-PRODUCTION MEETING
ADVANCED PRODUCT QUALITY PLANNING (APQP) SOURCING DECISION POTENTIAL SUPPLIER
ASSESSMENT
IMPROVEMENT (GP-8)
OF PART
Global APQPExperience
OF PRODUCTION21
APQP Project Plan APQP “At a Glance” Shows the linkage of the 17 deliverables
to: – GM’s 4 phase timing – GM’s Sourcing Process – AIAG APQP 5 phases
within the APQP planning process The focus of the APQP Project Plan is on
timing of each deliverable – Levels of completeness for specific deliverables
is clearly identified – The required completion of items is tied to the
specific GM build event
http://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9APQP Project PlanAPQP

Project PlanPrototype Planning AIAG APQP Product Design and Development Process
Design and Development Product and Pro
Validation Feedback, Assessment and Corrective ActionStructure Vehicle Alpha
Integration Vehicle Beta Validation Vehicle Gam m a / Proto FE1 FE2 FE3 MVBns
Pre-Pilot / Pilot 1 MVBs Pilot / Pilot 2 SOP SSF
/ Pre-Launch
/ Production
GVDP Generic
Task Commodity Sourcing 1 Strategy Mtg 2 Technical Reviews Risk Assessment / 3

Sourcing Supplier Gate 4 Reviews Timing Charts / 5 Open Issues Feasibility / 6
Assessment Letters 7 Flow Chart 8 DFMEA 9 Design Reviews Gage, Tooling and 10
Equipment Reviews 11 GP-11 12 PFMEA 13 Control Plan 14 GP-12 15 PPAP 16 Run @
Rate (GP-9) 17 Lessons Learned
Gate Reviews Activities GR-1 GR-1 GR-1,3 o------o o------o TR
oUpdate Risk
://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9r
TR
,2,3,4Initial-TR
oInitial -TR
Letter 2
Letter 3
Letter 4
o
,2,3,4 GR-1,2,4 GR-1,2,4 GR-2,3

Prototype
Production
oRPN Reduction
DFMEA
oKCDS Workshop
Update
oGD&T
o o
oGage Concept Approval

o o
Prod Concept-TR
Design Approval
Approval/R&R, Tool Completion
,2,3,4 GR-2,3Initial-TR
o oInitial-TR
Execute
Execute
o o o
o
/ RPN Baseline
/ RPN Reduction
Reduction
,2,3,4 GR-
1,2http://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9,3,4Initial-TR
Prototype
oPlan
oExecute
oExit (Platform Discretion)
& Production
,4 GR-4Plan Capacity Analysis
o
oConduct Run@Rate
Analysis
,2,3,4 GR-1,2,3,4 o
o
o
o
APQP Project PlanAPQP Project Plan4 Phase GM Phase 0 Pre -sourcing Pla n and
Define Phase 1 Phase 2 Phase 3
De sign a nd Deve lopme nt Process Design and De velopment Product a nd Proce ss
Va lida tion Fee dba ck, Asse ssme nt and Corre ctive Action
Here Task 4
VDP g -96 -92 -88 -84 -80 -76 -72 -68 -64 -60 -56 -52 -48 -44 -40 -36 -32 -28
-24 -20 -16 -12 -8 Ge neric Alpha Be ta Proto FE1 FE2 FE3 PPAP Pilot Progra m Re
vie ws PR-1 PR-1 PR-1,
2http://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9, 3
SSF
Ta sk 1 Key Stakeholder's Mtg 2 Technical Reviews 3 Risk Assessment

-----------o o--------o TRKick-off
Program Reviewso-----------------------o o o o o o of inal Update Risk
Supplier Program Reviewsinitial-

o o o o o
o o o---------------------o o o
Timing Charts/Open Issues PR-1,2,3,4initial-
Feasibility Letters 7 Flow Chart 8 DFMEA 9 Design Review 10 Gage Review 11 GP-11
12 PFMEA Strategy 13 Control Plan 14 GP-12 15 PPAP 16 Run @ Rate (GP-9) 17
Lessons Learned
,2,3,4initial -
,2,4 PR-1,2,4 PR-2,3 PR-2,3,4 PR-2,3initial -

oKCDS
---------------o oGD&T
concept
design gage approval,
----------------------------------------------
http://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9----------------------
----------------------------------------o Pla complete/sta o-----
----------------o prototype f inal
,2,3,4 TR PR-1,2,3,4 initialPR-
PR-4
o
---------------oprototype o---------------o
--------------------of inal
oComplete (Platf orm

--------------------oplan
--------------------------------------------------------------------------------
--------------------------------o o------------------o
,4 PR-1,2,3,4 o
o
o o
-----------------------------------o o o
Task 4) Supplier Program Reviews OverviewPurpose: Ensure Supplier’s Quality

Plan is Progressing to Meet GM Program Timing Provide a Formal Process to
Raise Issues for Resolution
Major Program Reviews: TODAY Pre-Production Meeting (APQP Kickoff) Beta
Prototype Builhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9d
Gamma Prototype Build Pilot (Final PPAP Submission)
Responsibility: Pre-Production Meeting is Scheduled by SQE Meetings 2, 3, 4
are Scheduled by Supplier
Task 4) Supplier Program Reviews Supplier Program Review #1 (PR#1) Conducted

after the Sourcing decision:-- GM SQE coordinates and leads this first review --
Supplier responsibilities and deliverables are reviewed
Purpose:-- Ensure the GM Global APQP requirements and responsibilities are

clearly communicated and understood -- Verify Program timing and deliverables
associated with program timing
Task 4) Supplier Program Reviews Supplier Program Review #1 (PR#1) Purpose:

(continued)-- Communicate process that will be used to provide program updates
for APQP deliverables Supplier Program Reviews - 4 Timing Chart GM 1927-1
Program Tracking Chart GM
192http://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da97-2 Feasibility
& Manufacturing Assessment Letters - 4 GM 1927-19 -- Confirm APQP program
communication channels within and between supplier and GM APQP Project Contact
List GM 1927-1727
4) Supplier Program Reviews Program Review #1 (PR#1)Who to Contact? GM1927-17

List the Key Positions needed to Manage New ProgramsGM AND SUPPLIER PROGRAM
CONTACTSPart name: GM Program: Supplier Name: Manufacturing Location Address:
Supplier Mfg. Plant Manager: GM Phone (fax,mobile) Part number: Model Year: DUNS
#: Phone: SUPPLIER Phone (fax,mobile)
Advance SQE Buyer Design Engineer VLE PPM Proto PE Manuf. Engineer GM Plant Rep
GD&T Readiness Coord. Containerization Reliab. Engineer Paint Engineer
Current SQE
mail
Project Manager Sales Mgr Design Engineer Quality Manager Laboratory Supv.
mail
Engineer 1st Shift
http://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9Contact nd 2 Shift
Contact rd 3 Shift Contact SubContractor
4) Supplier Program Reviews Supplier Program Review #1 (PR#1) Review of Pre-

Sourcing Quality Requirements– Review items listed in the “Required Quality
Information” letter GM 1927-4 contained in the RFQ – Review the “Supplier
Quality Statement of Requirements” (SOR) GM 1927-3 Review page 5 with the
appropriate company representative signature – Overview of the 17 APQP
deliverables and explanation of each
4) Supplier Program Reviews Required Quality Information (GM1927-4 i

Included in all GM RFQs. Supplier submits as part of Quote to GM, includes
requested documents. Review Supplier Quality Information provided and discuss
exceptions. Update APQP Open Issues List for exceptions.30Required Quality
Information Please gather the following information in a binder or envelope
marked “Quality” http://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9and
submit it with your bid package. If you have any questions relative to the
required information, please contact your GM Supplier Quality Engineer for
clarification. All information must relate to the manufacturing site that the
product will be manufactured and must reference the RFQ number and part numbers.
All listed information is required in your Quote Package. Be prepared to answer
questions during the Technical Review Meeting. Referenc Submitted Required
information Explanation e documen t1. Preliminary timing charts. 2. Review of
the manufacturing facility. 3. Preliminary process flow diagrams. 4.
Location of Engineering and Technical Support 5. Warranty Risk and Reward Plan.
15. ISO/TS 16949 or QS9000 Certification Highlight any concerns
relative to tooling / testing that may impact providing a quality process/part
on time. Where is it located? How long has
ithttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9 been in operation?
What modifications to the facility would be required to support the RFQ volumes?
Has any SQE from General Motors reviewed the facilities? If so, when? Include
any special assembly techniques, test methods, and containment procedures
utilized. Where will the engineering and technical support be located? How do
they communicate to the manufacturing location? (If indicated by the GM buyer as
a risk & reward commodity). What plans do you have in place to meet your
IPTV targets? Capability studies on similar parts, along with plans for error
proofing, data analysis, and record keeping must be included in plan Complete
with error proofing, and any part traceability techniques Emphasis on people
that will be involved from quality and program management. Proposed component
suppliers and the plan to manage these suppliers (Your in-house
resources/expertise, APQP, PPAP, R@R etc.) On similar parts that you
manufactuhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9re for the
Automotive Industry, and the tolerances assigned to those parts. PR/R’s and PPM
to the Vehicle Assembly Centers. What is included in the tooling price? Describe
in detail. How do you plan to track and maintain responsibility for all
prototype tools, part fabrication, and GP-11? Included in the quote response?
Does the manufacturing facility have the test capability on site? Including
potential failures, potential causes, and error occurrence prevention /defect
outflow detection. PFMEA strategy must strive for zero defects and include any
lessons learned from previous programs. Proof ofCertification to GM specific
requirements If the manufacturing facility does not have certification, submit
your Cer
timetable/implementation plan. (Suppliers with new facilities) Proof of
compliance in accordance with ISO14001 and GM requirements – or -Plan for
achieving compliance by Jan. 2003 (GM required date).
Deschttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9ribe your
operator-training program. Are critical operations identified? Required by QS-
9000 GM-1927-2 GM-1927-8
. Preliminary Control plans 7. Organizational chart 8. Tier 2 plan
.
studies
. Plan to reduce major disruptions 11. Checking fixtures 12. Outsourcing of

prototype manufacturing (if applicable) 13. Continuous Compliance testing 14.
Preliminary PFMEA
-9
. Environmental Management System 17. Operator-training program 18. Team

Feasibility Commitment
3 Edition 3/98, Section 4.2.3.3
4) Supplier Program Reviews

Quality SOR Supplier Quality has a Global Statement of Requirements that
applies to all suppliers. SOR Included in the GM RFQ. Supplier Quotations to
GM must include a signed copy of the SOR, indicating compliance to these
requirements.Supplier Quality Statement of
Requirementhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9sPlease
sign, date and return page 5 of this document with your bid package as record of
your understanding of these requirements. Powertrain suppliers please sign, date
and return page 6 also.
. All suppliers are expected to supply parts to General Motors with zero
defects. Funding is tobe identified in the initial quote and subsequent quotes
to reflect error occurrence detection (poka yoke, error proofing devices, etc)
and defect outflow prevention to customers. Controls implemented at a later date
are the financial responsibility of the supplier.
. ISO/TS 16949 or QS-9000 - Quality System Requirements All suppliers to

General Motors must be certified to one of these standards and have a current
certificate available demonstrating compliance to GM supplements. These
standards require an extensive, formal, audited evaluation of suppliers’
quality and manufacturing methods. The evaluation is conducted by a
thhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9ird party certified
registrar. Suppliers not certified to ISO/TS 16949 or QS-9000, or those
suppliers constructing or purchasing facilities to manufacture the parts being
quoted, must include an outline of their certification attainment plan with
their quote for further consideration.
. General Motors Procedures and Reference Documents Suppliers are to adhere to

the requirements contained in the following documents: Advanced Product Quality
Planning & Control Plan Reference Manual (AIAG) Potential Failure Mode and
Effects Analysis (FMEA) Reference Manual (AIAG) Fundamental Statistical Process
Control (SPC) Reference Manual (AIAG) Measurement Systems Analysis (MSA)
Reference Manual (AIAG) Production Part Approval Process (PPAP) Manual (AIAG)
Key Characteristics Designation System (KCDS) GM-1805QN GP-5 Supplier Quality
Processes and Measurements Procedure. GM-1746 GP-7 Component Verification and
Traceabilityhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9
Procedure. GM-1730 GP-8 Continuous Improvement Proce
. GM-1747 GP-9 Run @ Rate. GM-1960 GP-10 Evaluation and Accreditation of
Supplier Test Facilities. GM-1796 GP-11 General Procedure for Pre-Prototype and
Prototype Material. GM-1820 GP-12 Early Production Containment. GM-1920 GM-
Supplier Technical Information GM-1825 Traceability Identifier Requirement TIR-
15-300. GM-1731 Supplier Quality Weld Support Manual Shipping Parts
Identification Label Standard. GM-1724 Fixture Standards Requirement GM-1925
Operating Guide for Suppliers of Prototype Material NAO-0065
of Supplier Representative
4) Supplier Program ReviewsAPQP Timing ChartDate Revised:___________P ilo

t_________ S c he dule d C o m ple t e S SF___________ S u pplie r C o m ple t e
GM R e v ie we d QT R 1 '0 0 Q TR 2 '0 0 Q TR 3 '0 0 QT R 4 '0 0
Review #1 (PR#1) Define Program Timing Elements
-Mhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9ajor Program
Benchmark Dates are provided by the SQE - GM 1927-2 provides the Minimum list of
activities that must be tracked by the supplier Suppliers Complete the form
and return it to the SQE - Updates showing progress are forwarded to the SQE -
Detailed evaluations are conducted as part of future Program Reviews.
k A lpha M R D B e ta M RD P ro t o t ype / GA M M A M R D D e s ig n F re e z e
D a t e F ina l P P A P S ub m is s io n R un @ R a t e C o m p le t e D a t e P
ilo t M R D S t a rt o f S ys t e m F ill AP QP Kic ko ff M tg Timing C harts
Subm itte d DF M EA Fe as ibility/As s e s s m ent Letters - Des ign - P ro to
type - C apa bility & R e adine s s KC DS / GD&T - KC DS wo rks ho p -
GD&T C o m plete /M a th Dra wing De s ign Re vie w To o l P .O. is s ue d
by GM Ga ge R evie w - Des ign - B uild M ea s ure me nt Sys te m R&R - C
ertifica tio n Fa cility & La yo ut P la n To o
linhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9g/M a chine ry P la
n P ro c e s s F lo w Cha rt - P re lim inary - P ro to type - P ro duc tio n P
F M EA Strate gy - P re lim inary - P ro to type - P ro duc tio n RP N R e duc
tio n P la ns P a c kaging P la n Tie r 2 Timing P lan GP -11 P ro c e s s C a
pa bility Studie s Co ntro l P la n - P re lim inary -P ro to type- P ro d u c
tio n P P A P s ub m itte d R u n @ R a te (G P -9) P la n GP -12 (P re -La u n
c h C o n tro l P la n ) Le s s o ns Le a rn e d R e vie ws S u pp lie r De s ig
na te d A d d'l Info
ro gra m Da tes : Alpha __________ B e ta _________ Ga m ma /P ro to _________ S
up p lie r GM R e quire d R e s p o n s ib le R e s p o ns ib le A c t ua lS La
s t C o m p le t io n C o nt a c t C o nt a c t t a rt Up d a t e D a te
P la n t M a n a ge r S ig n a tu re : S u p plie r P ro gra m R e vie w # 1 S u
p plie r P ro gra m R e vie w # 2 S u p plie r P ro gra m R e vie w # 3 S u p
plie rhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9 P ro gra m R e
vie w # 4 D a te : D a te : D a te : D a te :
ctual
4) Supplier Program Reviews Lessons Learned Review Lessons Learned in GM

SupplyPower website - Obtain worksheet on major components - Evaluate Lessons
for application to new partCO M M O DITY CRITERIA C HEC K LIST FOR: Axle
N o. 1.0
DescriptionDESIG NAre m agnets secure on cover pan? Is there a m ethod to
insure/prevent m agnets from falling off due to interaction between adhesive/oil
or flat m agnet to round surface? Is the shaft stiff enough to prevent the shaft
from bending relative to the disc brake system and load conditions? Has the
drain/fill plug integrity been properly defined to assure no loss of fluid? Has
the Front Differential Seal been validated at low tem peratures to avoid
cracking? Is the swage at the proper diam eter to prevent puddle weld leaks at
the axle tubes? Has a
designhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9/m ethod been
validated to elim inate noisy axles? (Num ber 1 W arranty Item )
of Issue
C ode
: D ate: Resolution Status
.1
.2
.3 1.4 1.5 1.6
.0
AN UFACTU RINGIs there a m ethod to insure that all threads/holes are present in
the yoke? Is there a m ethod to ensure that brake pads are not shy, possibly
using a weigh station or vision system to m onitor this condition? Is there a m
ethod to verify fluid fill level, i.e., m onitor or weigh stations? Has the
process or design been error proofed to prevent R/H and L/H caliper from being
reversed and in the proper position?
.1 2.2
.3 2.4
Discuss other Lessons Learned from similar parts Objective of this activity
is --- Avoid Repeat Issues33

Program Reviews 2,3,4Meeting Subjects Include:
http://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9 APQP
Major/Open Issues List APQP Timing Chart Updates Progress of
Tooling/Fixtures/Gages Task 6 Supplier Manufacturing Assessment Letters (3
letters) Lessons Learned Design Issues Suppliers need to be RPN Reduction Plans
prepared for each AIAG New Equipment Checklist (A-3) AIAG Process Flow Checklist
(A-6) meeting with AIAG PFMEA Checklist (A-7) supporting documents AIAG Control
Plan Checklist (A-8) GP-12 Plan
will Review Documents at Meetings34 Primary
4) Supplier Program Reviews Timing Supplier Program Review #2 (PR#2) Program
Review #2 (PR2) conducted 2 weeks prior to the Beta Prototype Build Review–
Supplier conducts the meeting and reports the status of the deliverables due for
this review
Purpose--Supplier Program Review #2– Ensure the suppliers manufacturing

process is capable of meeting GM’s requirements for the Beta Prototype Build
Review (applicablehttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9 for
suppliers providing parts for Beta) – Communicate issues that have been
identified during the preparation for the Beta Build Review. – Verify program
timing for remaining APQP deliverables35
4) Supplier Program Review #2 Specific Review Items Items designated on the

APQP Project Plan GM 1927-1 with a 2 in Program Review column– Timing Chart GM
1927-2
Verify timing is on track Only require detail on items where timing has
slipped– APQP Open Issues list GM 1927-5 – Feasibility Letter #2- Supplier
Manufacturing Assessment of Design – Flow Chart-should be more detailed than
the initial
due at the Technical Review – DFMEA - status if design responsible,
availability of data if GM design responsible
4) Supplier Program Review #2 Specific Review Items-(continued)– Control Plan--

review and verification of continued development since initial
revihttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9ew during the APQP
Kick-Off/Pre-Production meeting – The same logic that applied to the PFMEA
applies here
If supplier currently produces a similar part, the Control Plan should be very
detailed If this is a new process for the supplier the level of detail will
not be as complete – This build event and the Prototype events are where the
supplier clearly identifies where error proofing techniques and audit type
controls are necessary
4) Supplier Program Review #2 Specific Review Items -(continued)– PFMEA

Strategy--review and verification of continued development since initial review
during the APQP Kick-Off/Pre-Production meeting
– If supplier currently produces a similar part, the PFMEA should be very

detailed If this is a new process for the supplier the level of detail will
not be as complete
– Detail of Recommended Actions may not be identified for all listed

Potentialhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9 Failure
Modes – Recommended Actions may not be completed38
4) Supplier Program Review #2 Specific Review Items -(continued)– Design

Review-discussions should be around a KCDS workshop GM design responsible-GM
leads workshop Supplier design responsible- Supplier leads the workshop or
appropriate activity to identify the Key Product Characteristics – Gage,
Tooling & Equipment Review
Gage Concept approval status Specific tooling timing-ensure timing is meeting

the plan for the program timing– GP-11--Discussions should take place between
the supplier and the GM engineer on the plan to provide parts for the Prototype
build
– plan should include dimensional data requirements and the method of

collection necessary i.e. , CMM holding fixture, what is the serialization
process required etc.39
4) Supplier Program Review #2 Specific Review Items-

(conhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9tinued)– Lessons
Learned -- update of lessons learned identified during the process to date
Include design items and manufacturing items Items should be tracked back to
the DFMEA if supplier is design responsible Track manufacturing items back to
PFMEA
4) Supplier Program Review #2
Insert a copy of GM 1927-10 and GM 1927--11
– these show overviews of how the Lessons Learned process was developed and
should function
Insert copy of GM 1927-12--this is a copy of the ACTUAL Global Lessons Learned

criteria check-sheet that was developed for Exterior Mirrors.
4) Supplier Program Review #3 Timing Supplier Program Review #3 -- (PR#3)

Program Review #3 (PR3) conducted 2 weeks prior to the Gamma Prototype Build
Review– Supplier conducts the meeting and reports the status of the
dhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9eliverables due for
this review
Purpose--Supplier P
Review #3– Ensure the suppliers manufacturing process is capable of meeting
GM’s requirements for the Prototype review (applicable for suppliers providing
parts for Prototype) – Communicate issues that have been identified during the
preparation for the Gamma Prototype Build Review. – Verify program timing for
remaining APQP deliverables43
4) Supplier Program Review #3 Specific Review Items (continued) Items

designated on the APQP Project Plan GM 1927-1 with a 3 in Program Review
column– Timing Chart GM 1927-2 Verify timing is on track Only require
detail on items where timing has slipped These items are candidates for a
“Launch Alert” – APQP Open Issues list GM 1927-5 What is the status of
major items since the last review – Feasibility Letter #3- Supplier
Manufacturing Assessment of Prototype Signature
requirhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9ed by
manufacturing location plant management44
Insert a copy of “Supplier Manufacturing Assessment Of Prototype” GM 1927-19

letter 3
4) Supplier Program Review #3 Specific Review Items (continued)– Design Review

KPC’s should have been identified through the KCDS Workshop process GD&T
discussions should also be completed by the Prototype build event –
Gage/Tooling Review Gage Design approval status Specific tooling timing –
Require detail on any item where timing has slipped in relation to GM’s program
timing
4) Supplier Program Review #3 Specific Review Items (continued)– GP-11--confirm

the supplier has met the engineering requirements for Pre-Prototype and
Prototype builds This should include a review of the dimensional results and
any quality issues identified during the Prototype
buihttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9ld
Ensure the GM engineer is involved to approve any dimensional issues– PFMEA

Strategy--review and verification of continued development
emphasis on items identified during any and Prototype manufacturing processes

(see Lessons Learned)
4) Supplier Program Review #3 Specific Review Items (continued)– Control Plan--

review and verification of continued development since Supplier Program Review
#2 meeting
This should include all necessary controls and error proofing techniques
identified during all early build events– Lessons Learned -- update of lessons
learned that were identified during the Prototype build process
Include design items and manufacturing items These items should be tracked
back to the DFMEA if design responsible Manufacturing items tracked back to
PFMEA48
Risk Assessment Risk Assessment is updated for the

curhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9rent status in
program– Review of the overall risk associated with the program is updated by
the SQE after Supplier Program Review #3 – This is reported to internal GM
Program Management
4) Supplier Program Reviews Timing Supplier Program Review #4 (PR #4) Program
Review #4 (PR4) conducted 2 weeks prior the the Pilot Build Review– Sup
conducts the meeting and reports the status of the deliverables due for this
review
Purpose Supplier Program Review #4 “Dress Rehearsal” for PPAP– Ensure the
suppliers manufacturing process is capable of meeting GM’s requirements for the
Pilot build. Manufacturing process and all support is to be representative of
ALL Production systems and processes – Communicate issues that have been
identified since the Prototype Build Review – Verify program timing for
remaining APQP deliverables50
4) Supplier Program
Rehttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9view #4 Specific
Review Items Items designated on the APQP Project Plan GM 1927-1 with a 4 in
Program Review column All Quality documentation at this review is to be ready
for PPAP submission – Timing Chart GM 1927-2 Verify timing is on track Only
require detail on items where timing has slipped These items are candidates
for a “Launch Alert” – APQP Open Issues list GM 1927-5 – Feasibility Letter
#4- Supplier Manufacturing Assessment of Manufacturing Process Capability and
Production Readiness – Flow Chart--Ready for PPAP submission51

Insert copy of “Supplier manufacturing Assessment of Manufacturing Process

Capability and Production Readinesss”
1927-19 letter 4
4) Supplier Program Review #4 Specific Review Items (continued) All Quality

documentation (continued) – DFMEA--completed if supplier is design
responhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9sible –
Gage/Tooling Review Gage R&R should be reviewed and acceptable
Corrective Action plan reviewed if R&R is unacceptable Specific tooling
timing at this point should be completed to schedule – Any tooling issue is a
“Launch Alert” candidate
4) Supplier Program Review #4 Specific Review Items (continued) All Quality

documentation (continued)– PFMEA Strategy--review and verification of evidence
that supports RPN reductions throughout the manufacturing process (see Lessons
Learned) – Control Plan--review and verification of evidence that indicates
error proofing techniques are in place and that all process operation are
controlled – GP-12--review of the specific controls put in place to prevent
defective parts from reaching the GM manufacturing site
This is the supplier’s Pre-Launch Control Plan, reference GM 1920
4) Supplier Program Review

#http://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da94 Specific Review
Items (continued)– Run @ Rate--final details for the Run @ Rate should be
confirmed, this includes those parts designated as Customer or Supplier
Monitored – Confirm with the supplier the quantities required i.e. LCR and
Contracted Tool Capacity– Lessons Learned -- ensure all lessons learned during
the entire APQP process have been documented in the appropriate quality
documents – DFMEA PFMEA Control Plans
documentation is critical for future programs success55
5) Timing Charts / Open IssuesPurpose: Ensure Program Deliverables are Executed

on Schedule
Responsibility: Rev
the APQP Timing Chart and APQP Issues List Identify and Communicate Key Timing
and Program Issues with GM Management
Responsibility: Create and maintain an APQP Timing Chart and Open Issues List
Maintain Detail behind Each High Level APQP Chart
Rhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9eview Timing Chart
and Issues List at All Program Reviews Identify and Communicate Any Changes to
SQE Identify and Communicate Key Timing and Program Issues with SQE
6) Manufacturing Assessment LettersPurpose:Supplier Evaluates Manufacturability

of the Part
Assessments:Design -- can the Design be Manufactured to Conform to all GM
Performance Requirements? Prototype -- using the Intended Production Process,
will all Parts Conform to GM Requirements? Process Capability -- will the
Production Process Provide Parts that Conform to GM Requirements?
Responsibility: Evaluate Feasibility during 3 stages of program development
Submit Letters Signed by the Manufacturing Plant Manager57
6) Manufacturing Assessment LettersABC Company 123 Part Lane Anywhere, Michigan
48000 (313)777-7777 July 12, 1997 GM
Supplhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9ier Quality
Engineer GM Release Engineer General Motors Corporation SUPPLIER MANUFACTURING
ASSESSMENT OF DESIGN As required by General Motors, ABC Company held a
manufacturing review of the Model Year design on date. The review has led us to
the following position: (Select one) Manufacturing is confident the design is
manufacturable to GM required quality levels, within PPAP design specifications,
and within PPAP capability requirements. Manufacturing is making a commitment to
achieve zero defects as specified in the GM Supplier Quality Statement of
Requirements. There are no concerns to report. Manufacturing has minor concerns
about the design which have been reported to the design community and are
described below. We are confident that the design will be modified to
accommodate our issues and be manufacturable to GM required quality levels,
within PPAP design specifications, and within PPAP capability requirements.
Manufacturhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9ing is
making a commitment to achieve zero defects as specified in the GM Supplier
Quality Statement of Requirements. Manufacturing has major concerns about the
design and we are not confident that we can produce this part at required
quality levels. These concerns are described below.
Is Manufacturable to GM Required Quality Levels… Manufacturing is making a
commitment to achieve zero defects..
concerns about the design .. Confident that design will be
modified..manufacturable to Required Quality Levels… commitment to achieve zero
defects.. Major concerns about design, not confident part can be produced at GM
Required Quality Levels…
7) Flow ChartPurpose: Provide a Logical Pictorial Representation of the Process

Flow that can be used as the Foundation for PFMEA’s. Control Plans, Work
Station Layouts, etc.
Responsibility: Review Process Flow Charts at
Sourchttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9
(if available), at Prototype, at Production Part Approval and Regular Production
Ensure that the Production Version is linked to the PFMEA and Control Plan
Ensure that the Flow Chart Includes Inspection and Rework
Responsibility: Create Preliminary Process Flow Chart using a Similar Process
Create and Maintain the Flow Chart through Prototype and into Production
Ensure the Flow Chart is Linked to the PFMEA and Control Plan Communicate any
Changes to the SQEPrimary
8) Design Failure Mode and Effects AnalysisPurpose:Support the Design Process in

Reducing the Risk of Failure
Responsibility: Confirm that a DFMEA has been Completed Ensure that Supplier
has a DFMEA for input to PFMEA Lessons Learned Checklist to Design Owner
Responsibility: GM Design Responsible Suppliers must participate in DFMEA
Reviews with Product
Engineerhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9 Share
Knowledge and Experience on Similar Designs Recommend Action Plans for
Severity, Occurrence, Detection Targets Supplier Design Responsible Lead
Cross-functional Team to Develop and Improve FMEA Schedule Review Meetings
with GM Product Engineer Develop Action Plans for Severity, Occurrence,
Detection Targets Maintain DFMEA for PPAP Submission60 Primary
9) Design ReviewsPurpose:Ensure that the Design has been adequately Defined to

Build Tools and Gauges
Responsibility: Participate in KCDS Workshop and GD& T Reviews
Participate in Design Reviews addressing changes in Manufacturing

Process/Quality/Timing/ Risk
Responsibility: Participate in KCDS Workshop and GD& T & Design Reviews
Participate in Defining Measurable KPC’s Participate in Defining Appearance
Specifications Satisfy all Performance and Material Testing
Requirehttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9ments Ensure
that the Manufacturing Process can achieve Tolerances on a Continuing Basis
Quality of the Design Directly Impacts Process Design and Process Quality
10) Gage, Tooling & Equipment ReviewsPurpose: Ensure that the

Manufacturing process is being designed, built and certified toproduce parts
with quality at rate according to GM program requirements
Responsibility: Confirm that Gage, Tooling and Equipment Timing is on Schedule
to SupportProgram Requirements Confirm that the Gauge Agrees with the
Functional Part Usage, Complies with GD&T, Includes Measurement of KPCs and
is at the Correct Change Level Ensure Gage is Used as Indicated in Process
Flow Chart and Control Plan
Responsibility: Design, Build and Obtain Certification of Gages Participate
in Reviews with General Motors Relative to Design, Build and
Certificathttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9ion of the
Gage
11) GP 11 PrototypePurpose: Ensure Part Problems are Identified and Corrected

in order to Minimize the Impact of Part Variation upon Design Evaluation,
Manufacturing, and Assembly.
Responsibility: Adhere to Requirements Specified in GP-1
. Ship Parts and Documentation as Specified in GP-11 and the Prototype

Purchase Order. Respond to and Resolve Issues Identified in Prototype Build.
Revise the Flow Chart, PFMEA, and Control Plan as Problems are Identified
throughout GP-11 and the Prototype Build. Update the APQP Open Issues List and
APQP Timing Chart as Problems and Changes Occur.
will act as a Mirror for Problems that will Appear at Pilot = Address Issues
Early in Program!63 Primary
12) PFMEA StrategyPurpose:Assure Potential Failure Modes of the Process have

been Considered and Addressed
://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9E Responsibility: Attend
initial PFMEA Development Team Meeting Monitor Progress and Review PFMEA with
Supplier
Responsibility: Initiate PFMEA prior to Sourcing as part of the Quotation to
GM Drive Error Prevention and Detection throughout the Process Prepare PFMEA
- Multi-disciplinary team Insure that PFMEA results have been incorporated
into Control Plan Revise PFMEA if Process / Material / Manufacturing Location
Changes Develop and Implement RPN Reduction Plans
13) Control PlansPurpose:Define the Method being used to Control all KPCs and
KCCs for Parts being Manufactured for Vehicle Builds.
Responsibility: Verify use of PFMEA & Statistical Data to determine
Necessary Controls Verify Update of Control Plan with Solutions from PFMEA
Verify Pre-Launch Issues have been Incorporated into Production Plan
Reshttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9ponsibility:
Develop Pre-sourcing Control Plan Ensure Control Plan Flows from PFMEA &
Process Flow Chart Use Pre-Launch Control Plan to Validate Production Control
Plan Update Control Plan
Control Plan Audits will be Conducted at Run@ Rate65 Primary
14) GP 12 Early Production ContainmentPurpose: Establish a Containment Plan
during Start-up and Acceleration that willQuickly Identify Quality Issues at the
Supplier’s Facility; i.e., a Pre-Launch Control Plan.
Responsibility: Provide GP-12 Timing to the Supplier Review the Supplier’s
Process and Pre-Launch Control Plan Verify that any PR&R, Prototype or
Pilot Issues are in Control Verify that the Supplier used PFMEA &
Statistical Data to Set Controls
Responsibility: Develop the Pre-Launch Control Plan Based on Experience from
Prior Issues Implement the Pre-Launch Control
Planhttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9 Monitor GP 12
Data and Modify Internal Process to Eliminate Issues Monitor Customer Issues
and PR&Rs, Update Control Plans66 Primary
15) Production Part Approval ProcessPurpose: Determine if All Customer

Engineering Design Records & SpecificationsRequirements are properly
understood by the Supplier and that the Process has the Potential to Produce
Product Meeting these Requirements during Production at the Quoted Rate.
Responsibility: Review PPAP Documentation Prior to Submission- Verify
Completion of all 19 Required Items - Many Documents Can be Reviewed
Advance of PPAP Submission Follow-up on PPAP Rejections
Responsibility: Produce Parts in the Production Environment Complete all
Documents and Test Requirements in Advance of PPAP Date Target for Full PPAP
on First SubmissionPrimary 67
16) Run at
Ratehttp://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9Purpose: Verify
that the Supplier’s Actual Manufacturing Process is Capableof Producing Parts
that Meet:- GM’s On-going Quality Requirements - Quoted Tool Capacity - GM’s
Daily Volume Requirements
Responsibility: Evaluate the Supplier’s Run at Rate Plan Determine if the
Run at Rate should be Customer or Supplier Monitored Participate in Customer
Monitored, or Review the Results of Supplier Monitored Confirm Actual Capacity
Exceeds Quoted Capacity and GM Daily Requirements Status Run at Rate According
to Results
Responsibility: Develop Run at Rate Plan and Review with SQE Confirm Quoted
Tool Capacity and Duration of Run at Rate Conduct Run at Rate, Complete
Worksheets and Forward to SQE68
17) Lessons LearnedPurpose: Review Experience from Previous Programs and

Consider Opportunities toImprove Performance on New Programs.
Responsibility: http://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9
Acquire Information about Previous Experiences with Similar Commodities- Other
SQEs, Local or in Other Regions - Product Engineers Share Personal Knowledge
and Experience
Verify that the Supplier Applies Lessons Learned in New Process

Responsibility: Share Lessons Learned from Similar Commodities Evaluate
Lessons Learned from External Sources Incorporate All Applicable Items into
Production Process and Tool Designs
Summary Proactive Conformance to AIAG APQP Requirements and GM APQP Tasks

Supplier Drives Tasks 4 through 17 to Completion Identify Issues Early in
Program and Drive Correction Maintain Communication with GM on Program Status
Issues-- Manufacturing Assessment Letters -- Schedule Program Review 2,3,4 with
the SQE
Expect these Same Requirements from Sub-Suppliers

’s Get Going!!70 Primary
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GM Global APQP Requirements

Supplier Program Review Meeting #1

Agenda Background- APQP - Global APQP DevelopmentGMGeneral Motors Corporation

APQP Project Plan Overview APQP Kick-off Meeting- SQ Requirements - Program

Agenda Background- APQP - Global APQP DevelopmentGMGeneral Motors Corporation

Requirements from Suppliers APQP Project Plan- Supplier Responsible Tasks 4

Background AIAG Linkage to QS-9000AIAG--Automotive Industry Action Group

Background QS- 9000 APQP DirectionEstablishment of an Advanced Product Quality

Background Drivers of a Global Common APQP Process Global Suppliers and Gl

– This resulted in regional variations on the APQP process requirements

Global APQP DevelopmentGeneral Motors Global APQPGM

GM-1927 is the General Motors Common Global APQP Manual

GM’s common direction for the development and implementation of an APQP

Global APQP DevelopmentGoals of this Common

Global APQP Development Participation by a Global Team:– GM North America –

Objective:- Define the minimum product quality planning requirements necessary

Global APQP DevelopmentCommon Global APQP Process for GM Worldwide GM-1927

Global APQP DevelopmentBenefits Common APQP process for GM worldwide – All GM

Global APQP DevelopmentGM 1927 Documents and Forms Ordering:Ordering

Document on APQP Open Issues List Maintain Communication with GM on Program

Expect these Same Requirements from Sub-Suppliers17 Primary

The APQP Project Plan GM 1927-1, consists of 17 major deliverables/requirements

Global APQP Manual Contents Preface Table of Contents RASIC Explanation

Combination of the Best ProcessesWWP SUPPLIER QUALITY IMPROVEMENT PROCESSGLOBAL

http://www.mianfeiwendang.com/doc/efc0f2fc15813131411c8da9APQP Project PlanAPQP

Task Commodity Sourcing 1 Strategy Mtg 2 Technical Reviews Risk Assessment / 3

,2,3,4 GR-1,2,4 GR-1,2,4 GR-2,3

oGage Concept Approval

,4 GR-4Plan Capacity Analysis

Ta sk 1 Key Stakeholder's Mtg 2 Technical Reviews 3 Risk Assessment

Supplier Program Reviewsinitial-

,2,4 PR-1,2,4 PR-2,3 PR-2,3,4 PR-2,3initial -

oComplete (Platf orm

Task 4) Supplier Program Reviews OverviewPurpose: Ensure Supplier’s Quality

Task 4) Supplier Program Reviews Supplier Program Review #1 (PR#1) Conducted

Purpose:-- Ensure the GM Global APQP requirements and responsibilities are

Task 4) Supplier Program Reviews Supplier Program Review #1 (PR#1) Purpose:

4) Supplier Program Reviews Program Review #1 (PR#1)Who to Contact? GM1927-17

4) Supplier Program Reviews Supplier Program Review #1 (PR#1) Review of Pre-

4) Supplier Program Reviews Required Quality Information (GM1927-4 i

. Preliminary Control plans 7. Organizational chart 8. Tier 2 plan

. Plan to reduce major disruptions 11. Checking fixtures 12. Outsourcing of

. Environmental Management System 17. Operator-training program 18. Team

4) Supplier Program Reviews

. ISO/TS 16949 or QS-9000 - Quality System Requirements All suppliers to

. General Motors Procedures and Reference Documents Suppliers are to adhere to

4) Supplier Program ReviewsAPQP Timing ChartDate Revised:___________P ilo

4) Supplier Program Reviews Lessons Learned Review Lessons Learned in GM

.3 1.4 1.5 1.6

4) Supplier Program Reviews

Purpose--Supplier Program Review #2– Ensure the suppliers manufacturing

4) Supplier Program Review #2 Specific Review Items Items designated on the

4) Supplier Program Review #2 Specific Review Items-(continued)– Control Plan--

4) Supplier Program Review #2 Specific Review Items -(continued)– PFMEA

– If supplier currently produces a similar part, the PFMEA should be very

– Detail of Recommended Actions may not be identified for all listed

4) Supplier Program Review #2 Specific Review Items -(continued)– Design

Gage Concept approval status Specific tooling timing-ensure timing is meeting

– plan should include dimensional data requirements and the method of

4) Supplier Program Review #2 Specific Review Items-

4) Supplier Program Review #2

Insert a copy of GM 1927-10 and GM 1927--11

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10) Gage, Tooling & Equipment ReviewsPurpose: Ensure that the