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Trend
The information below shows the trend in HDFC Life Insurance Claims Settlement Ratio for the last 6
years. This is based solely on the information published by the Insurance Regulatory & Development
Authority of India (IRDAI) and is measured on consistently used bases. You may use this information
as a key parameter in your term insurance purchase decision.
2011-2012
96 %
2013-2014
94.01 %
2014-2015
91 %
2015-2016
95.02 %
2016-2017
97.62 %
2017-2018
97.8 %
TOTAL CLAIMS
12,724
Claims approved and claims rejected are shown below. Claims for which decision is pending or
not made are shown as Claims Pending. These pending claims become the opening balance for the
next year. Also show are the value (in Rs. Crores) of all the claims that are approved, as well as
the average value of each claim. Please note that here claims include death claims from all kinds
of life insurance policies and not just term insurance. Since saving plans with low Sum Assured
(which are a large share of business for all companies) are also included, the average death claim
value may appear much lower than the Sum Assured you have in mind for the Term Insurance
plan that you intend to buy.
CLAIMS APPROVED
12,421
97.62 %
CLAIMS REJECTED
244
1.92 %
CLAIMS PENDING
59
0.5 %
TOTAL CLAIMS
12,724
Total Claims Value Approved
( crores )
351.4