KOTA UMA MOUNIKA

OBJECTIVE

TO USE MY EDUCATIONAL SKILLS IN THE BEST POSSIBLE WAY TO ACHIEVE THE

COMPANY’S GOALS AND GROW MY CAREER ACCORDINGLY WITH THE
ORGANIZATION

BACKGROUND

Joined as a ASE with experience as Systems Engineer Trainee with Infosys , Completed 2.5 Years with
CGI in Integrated Operations Centre, GTO.

Supported Wintel, Unix, & Telecoms domains, SAN team.

EXPERIENCE SNAPSHOT

CGI EXPERIENCE
JOB PROFILE
th
UK Monitoring Team - Dec 30 2016 To till Date  Associate Systems
Engineer
Team Size: 17
INDUSTRY EXPERTISE
Monitoring of UK client servers of the P1-P5 events (3000+) located in  Operations- Infrastructure
various data centres using BMC Impact Explorer tool. Management

 Monitoring of Windows and UNIX servers TECHNICAL

 Responsible for alerts monitoring, incident handling and SPECIALIZATIONS
incident creation for Server related issues. Adding to this,  Windows
troubleshooting day to day Incidents related to server and  Net Backup
applications  SAP MM
 Performing Sanity/Health checks for 10+ Clients in our current
Monitoring environment
 Escalating the Low Disk space, CPU/Memory Utilization, Service Down alerts to appropriate
team for further investigation as per the severity defined by the client
 Responsible to ensure 100% SLA
 Involved in documentation of any changes/deviation in the current process/procedure and
Informing reports of Sanity checks to Stakeholders On-time

CHED - Australia – Dec 30th 2016 To till Date

 Involved in monitoring of Windows and Unix machines of the P1-P5 alerts of different server
category such as Platinum, Gold, Silver and Bronze.

 Attending Daily Operational and SM daily call to ensure everything move smooth and
responsible to ensure SLA.
 XMatters - Events Monitoring in SNOW

Backup Operations – Dec 2016 To Till Date

 VERITAS Netbackup administrator

 Regular monitoring of backup and ensure the successful completion of backup
 Knowledge in Netbackup appliance

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  Drive and media / Tape library management
 Coordinate with vendor for hardware replacement

EDUCATION

B.E. in Electronics & Communication Engineering from JNTUK: 2011-15

SKILLS SUMMARY

NUMBER
SKILL SKILL LEVEL*
OF YEARS

Technical skills

ITIL Foundation 2 3

Windows servers 2 2

Unix 1 2

SQL 0 2

Tools knowledge

BMC Impact explorer 2 3

Service now(SNOW) 1 2

Eclipse, Apache Tomcat Server 0 1

Other relevant skills

Effective Communicator 4

Problem solving 3

* 0 = none, 1 =basic, 2 = familiar, 3 = competent and 4 = expert

SKILLSET:

SAP MM Functional Consulting:

Ticketing Tool Service Now, ITSM

SAP Version ECC 6.0

AREAS OF KNOWLEDGE:

 Creation of Master Data Such as Material Master, Vendor Master, Purchase Info record, Source
List.

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  Sub-contracting, Consignment, and Stock Transport Order contract, Scheduling Agreement.
 Customization of Release procedure for PO, PR with classification.
 Valuation class, account cat. Reference, movement type, and account grouping of movement
types.
 Blue print analysis and Gap analysis Reporting.
 Subcontracting and Stock Transfer Process.
 Source determination and vendor selection
 Outline Agreement (Scheduling Agreement Contract)
 Split Valuation, BOM explosion control

CONTACT

Email-ID: uma.kota@cgi.com
Phone: +91 9535187744
PSA ID: 209254

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